Assistant manager jobs in Cleveland, OH

Additional Job Info: Additional $1.50/hr. for working 10pm-6am Ready for a career with limitless growth opportunities at a company that PROVES they value you, every single day? If you are a self-motivated, dependable and efficient employee with a positive attitude and the ability to prioritize tasks and delegate effectively, check out our available Supervisor position and LET'S MAKE SHEETZ HAPPEN! Be a leader by example to our store team members with high-energy hustle and a strong team mentality. You'll all work together to engage customers with hospitality in all aspects of their experience at a Sheetz. If our customers are happy, then you will be, too. Why? Because one of the MANY work perkz at Sheetz is quarterly employee bonuses based on company performance! And there's more - A LOT more… like competitive salaries, PTO and parental leave, 401k match and employee stock ownership, limitless professional development and growth opportunities, tuition reimbursement, full medical, vision and dental coverage, and snack discounts! So if you're still out there looking for your place, your people, or your passion? Maybe it's here, with us! Responsibilities: Welcome customers to our stores with greetings and top-tier customer service Make magic happen by serving up quality food and beverages made to exact customer specifications in a safe, fast and friendly manner Mentor and coach your work fam to prioritize tasks and rock it as a Team Member Keep an eye on the goodz in-store to make sure that products are ordered, merchandised, rotated and readily-available for our customers Keep thingz clean in the store, kitchen, and dining areas Qualifications: The ability to multi-task, perform repeated bending, standing, and reaching, and occasionally lifting up to 20 pounds and the ability to assist another person in lifting 40 pounds. Must be 18 years of age or older (VA state law requires Supervisor's to be 21 years of age or older for certain tasks). Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. "Big-box" retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities. Note: This position requires weekly travel in a company-provided vehicle with limited overnight stays; a current driver's license and acceptable driving history is required. #CC#

Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************

Additional Job Info: Additional $1.50/hr. for working 10pm-6am Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple stores in your district. No boring 9-to-5 here-every day's a new adventure as you hop from store to store! This gig? Total career glow-up material. We're growing like crazy and opening stores left and right, so you've got all the room to level up FAST. Fun fact: Over 90% of our store managers started within our company. That could be YOU next-just sayin'! Why will you love it here? Oh, let us count the ways: Competitive pay, PTO, 100% paid parental leave, 401k match, and even employee stock ownership. PLUS full medical, vision, and dental coverage. Oh, and snack discounts-because who doesn't love snacks?! And here's the cherry on top: set schedules AND every other weekend off. Yep, 4-day work weeks for the win! Ready to make a big move? Hit that apply button and let's GO! Responsibilities: Drive store success by delegating tasks to Store Team Members while ensuring operational and customer service standards are consistently met. Inspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback. Work side by side with Team Members to maintain smooth operations. Foster a positive and engaging store culture by embodying Sheetz Performance Standards. Deliver outstanding customer service with a total customer-focused approach. Ensure a safe and compliant environment by adhering to all regulatory and compliance standards. Travel locally to support nearby stores as required Qualifications: Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds. Ability to assist in lifting up to 40 pounds with another person is also required. Applicants must be at least 18 years old (Note: Virginia state law requires Supervisors to be 21 or older for specific tasks). Proven experience in leading a team or collaborating effectively to achieve shared goals. Prior experience in food service is preferred but not mandatory. Willingness to commute up to 30 miles one way per day (mileage reimbursed if over 30 miles one way) Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.

EQI Specialty Products - Operations Manager Reports To: VP, Specialty Products Direct Reports: Sr. Operations Specialist (2), Logistics and Compliance Specialist, Warehouse Manager, Material Handler Position Summary The Operations Manager will lead the daily operations of EQI's Specialty Products Division in Cleveland, Ohio, overseeing customer service, order management, warehouse operations, and trade compliance. This leader will be responsible for building and optimizing processes that drive operational excellence and customer satisfaction, as well as managing a team of key professionals within the division to ensure high performance and accountability. The role will also provide oversight for an ERP implementation, collaborating cross-functionally with IT, finance, and supply chain teams. Key Accountabilities Oversee daily operations: customer service, order management, logistics, warehouse, fulfillment, and trade compliance. Optimize efficiency and customer satisfaction throughout the order-to-ship process. Lead process improvements and change management for ERP implementation. Establish and refine SOPs to enhance workflow and data accuracy. Supervise and mentor the order processing, inventory, and trade compliance team. Coordinate with finance, IT, and supply chain to meet business objectives. Manage vendor and customer relationships for high service standards. Analyze performance metrics and drive continuous improvement using ERP and other methods. Support strategic planning, budgeting, and project management for the division. Qualifications Bachelor's degree or equivalent experience in Business, Supply Chain, Operations Management, or a related field. 5+ years of experience in operations, manufacturing, logistics, or related fields. Proven experience managing teams and driving operational excellence. Strong understanding of business processes, warehousing operations, and trade compliance. Experience supporting or leading relocation, consolidation, or large projects. Demonstrated project management and change management skills. Excellent analytical, communication, and leadership abilities. Experience working cross-functionally in fast-paced, growing environments. Preferred Candidate Expertise Background in consulting, manufacturing operations, finance, or IT systems integration. Knowledge of lean operations or process improvement methodologies. Experience supporting or leading Enterprise Resource Planning (ERP) related projects Familiarity with Enterprise Resource Planning (ERP) and warehouse management systems. Strong Excel and project management skills. Experience working in manufacturing, distribution, or reselling environments. Experience with international trade and compliance, Federal Trade Zone being ideal. Performance Metrics Manage a team of 4 direct with 1 indirect report On-time order fulfillment and shipment accuracy Inventory accuracy and warehouse efficiency Customer satisfaction and service-level performance ERP implementation milestones delivered on time Process improvements resulting in measurable operational gains Team engagement and performance development Prepare the operational aspects of the business for double digit growth

Print Supervisors direct a team in driving results for key metrics by selling and providing total print solutions for customers to help them achieve their print and marketing goals. You will also be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately. After applying, you may have the opportunity to schedule an in-person interview within minutes. Get great perks. Full-time hours, generous paid time off, career development program and weekly pay Bonus plan eligible Compensation is based on qualifications and experience 401(k) with company match Full medical, dental and vision insurance Associate discounts on in-store and online merchandise, services and warranty plans Discounts at hundreds of retailers, restaurants and more And many more benefits Play a key role in helping your store, your people and your customers win. Connect with customers and build relationships to provide creative solutions and value-added print and marketing solutions Drive customer satisfaction by focusing on customer engagement, quality, and the community Coach associates in exceptional service, consultative selling, and total solutions Be flexible to perform other duties as assigned Lead and develop a team committed to operational excellence in driving profitable sales & margin Consult with customers, ask open ended questions to offer them appropriate options and deliver a total print solution to drive sales and dollars per transaction Leverage Salesforce.com to actively manage customers through in-store engagement and proactive outreach to grow relationships Essential skills and experience: Able to work a flexible schedule based on the store's needs Experience directing a team and/or supervising others while managing many priorities Basic computer skills to open, save and send electronic files, email, and use Microsoft Word (or similar programs) Attention to detail and keen eye for noticing quality issues Manage conflict in a reasonable, nonconfrontational and cooperative manner Ability to act with honesty and integrity regarding customer and business information Experience overcoming objection and engaging with customers to understand their needs Ability to collaborate and work cooperatively in a high paced and sometimes stressful environment Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously Staples does not sponsor applicants for work visas for this position. At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.

We have been hired by our client, a global leader in their market, to find an experienced Operations Manager to run operations for their site located near Kent, OH. The Operations Manager oversees the daily operations of manufacturing, ensuring that production processes run efficiently, safely, and meet quality standards. This role coordinates teams and resources, manages schedules and workflow, and drives continuous improvement to meet organizational goals for output, cost, and delivery timelines. Responsibilities Develop and update easy-to-follow SOPs for equipment, workflows, transactions, and time tracking. Track team performance and production metrics to identify and drive improvements. Collaborate closely with HR on staffing, employee relations, and career growth initiatives. Support product safety and compliance through active participation in audits. Partner with Engineering to prepare for new product launches and production updates. Provide hands-on support in production to ensure smooth operations when needed. Requirements Bachelor's Degree preferred. 7+ years of experience in a plant or operations management role in manufacturing. Experience with metal fabrication processes.

Lynx EMS is recruiting an Operations Manager to direct operations at our Parma Heights, OH location. PURPOSE/BELIEF STATEMENT The Operations Manager oversees, leads, manages, and performs various tasks associated with the day-to-day operations of Lynx EMS at their assigned satellite location(s). The Operations Manager is also responsible for additional tasks as assigned by the Regional Manager of Operations. JOB RESPONSIBILITIES The Operations Manager will: Meet with Operations Supervisors daily to assess and review day-to-day operations. Duties will include the review and approval of staffing, scheduling, and related issues. Duties may include counseling and assisting employees, but require reviewing, assessing, and assisting with all work performed throughout the day, regardless of shift. Be the liaison between the Operation Supervisors, hospitals, and nursing facilities and the Regional Manager of Operations. Briefings and updates will be supplied to the Regional Manager of Operations on a weekly basis, and in real time should the situation warrant such involvement. Will identify and work to improve administrative and operational functions for Lynx EMS, LLC. He/she will review the activities of emergency medical staff and provide leadership and guidance regarding various issues. If required, all guidance will be documented in written form. Will review and recommend changes to existing policies and procedures, as well as recommend new policies and assist in the creation of them. Review requests for additional staffing and equipment; provide input and recommend staffing and equipment needs for budget purposes to the Regional Manager of Operations. Work and maintain a full-time regular work schedule. Verify staffing for all shifts is met. Participate in the full range of human resources responsibilities. Write, receive, review, and approve staff reports, records, and related paperwork. Investigate incidents involving assigned units and communicate with the Operations Supervisors and Regional Manager of Operations on status of assigned units and other problems. Submit reports on all incidents, accidents, and work-related injuries and exposures. Participate in interviewing and selection process as needed. Assure that all necessary payroll reports are properly completed and submitted in a timely manner. Inspect all assigned stations, vehicles, and equipment for cleanliness and general maintenance. Attend external and internal meetings as may be necessary/required. Remain accessible by phone while off duty. Other tasks that may be assigned or required to ensure operational integrity. QUALIFICATIONS/EXPERIENCE REQUIREMENTS Minimum Requirements: Knowledge of EMS policies and procedures, and at minimum hold current state EMT licensing and certification. Knowledge of techniques, requirements, and activities associated with emergency medical response and protocols. Knowledge of inventory maintenance and control. Knowledge of the basic principles of management and supervision. Knowledge of basic record keeping, records and case management. Skill in working under stressful situations, in receiving and assessing information, and making educated decisions for the appropriate response. Skill in establishing and maintaining good working relations with staff, hospital staff, facility staff, and the general public. Skill in effectively managing staff, supervisors, equipment, facilities and operations associated with multiple site locations. Skill in operating a personal computer utilizing a variety of software applications. Skill effectively communicating in both oral and written form. Physical Requirements: Good physical fitness with the ability to function effectively in all different types of environments. Be able to lift and carry heavy, bulky items, equipment, materials, supplies and people weighing up to 250lbs in unpredictable weather conditions in various environments. NOTE: There is also the risk of bodily harm and potential exposure to infectious diseases, toxic fumes and chemicals, as this position may require the employee to work as a crew member. Additional Duties: The Operation Manager will be responsible for the following within their assigned division: The operation site is compliant with all policies, procedures, and standards as outlined by the city, state, federal, and Lynx EMS regulations. The operation is responding to calls and sites as outlined within dispatch protocol. Determining compliance with established policies and procedures. Identifying and correcting deficiencies both with staffing and dispatch via reporting and audit metrics. Overseeing and/or participating in the full range of human resources responsibilities. Reporting: Verify all EPCR reports have been submitted and signed off for billing. Verify any trailing documentation has been uploaded and attached to the appropriate trip. Daily or weekly reports to the Regional Manager of Operations depending on frequency or request per item. Daily attendance and run volume reports, and any other additional requirements as set forth by the Regional Manager of Operations. BENEFITS Comprehensive health insurance package offered, including medical, dental, vision, LTD, STD, Life Insurance. Employees are eligible to participate in 401(k) + matching program, HSA & FSA + matching program. Role PTO & Sick Leave, Flexible daytime schedule.

Benefits and Salary: is $22 per hour. At Lifeworks, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets. Our offerings include: Comprehensive health and Rx plans, including a zero-cost option. Wellness program including free preventative care Generous paid time off and holidays 50% tuition reduction at Case Western Reserve University for the MNO and MSW programs Defined benefit pension plan 403(b) retirement plan Pet insurance Employer paid life insurance and long-term disability Employee Assistance Program Support for continuing education and credential renewal Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness Flexible Spending Account for Health and Dependent Care Qualifications: Bachelor's degree in related field (Special Education, Psychology, Speech and Language Pathology, etc.) or equivalent experience is required. Board Certified Behavior Analyst, Certified Ohio Behavior Analyst or Ohio Licensed Teacher is also preferred. Advanced knowledge of autism spectrum disorders, child and adolescent development, human sexuality, family dysfunction, psychology, sociology, behavior theory. Openness to multi-disciplinary and eclectic approaches to treatment. Sensitivity in relating to persons of varying backgrounds and demonstrate ability to work with diverse groups of people possessing various strengths, aptitudes and abilities. Experience working with individuals with autism spectrum disorders. Agency Summary: Lifeworks is a nonprofit organization dedicated to ensuring that individuals with autism lead healthy and enriched lives by providing essential clinical services across the lifespan. Founded in 2013, Lifeworks provides residential, vocational, and educational opportunities for adults throughout Northeast Ohio with a diagnosis of autism. Among its array of services, the agency offers behavioral health and Applied Behavior Analytic services for individuals of all ages who are on the spectrum. Position Summary: Lifeworks is currently looking for a Shift Supervisor for our Supported Living Homes. As the Shift Supervisor, you will directly supervise the direct care staff of ASD Service Specialists in maintaining client safety and effective individualized supports, programming and services in a structured home setting. You will report to the Assistant Director and/or the Director of Supported Living Services and will be responsible for all aspects of the program's operations, including creating and implementing innovative programming and supports for adults with autism. As the Shift Supervisor, you will have responsibilities related to case management, clinical oversight and ensuring interdepartmental and inter-agency collaboration. You will work not only with your direct staff, but also with clients, their families and local community organizations. Responsibilities Include: Provide oversight of supports, interventions and provision of client safety and well-being in the supported living home Through collaboration with the clinical coordinator, provide clinical oversight of ISPs, BSPs, assessment, intervention, data collection and aspects of delegated nursing that do not fall squarely on trained and licensed professionals. Provide education and training to staff in prescriptive plans and best practices in working with adults with autism spectrum disorders including, but not limited to, daily living skills, self-care, communication, social skill development and opportunities for leisure activities that are based within ISP goals and objectives in accordance with the Monarch Model. Provide administrative oversight to ensure that the home and staff operate in accordance with established rules and regulations for the Agency and all involved governing bodies. Responsible for organization of daily activities and routines to optimize treatment and client learning.

Title: Shift Lead - Midnight Shift We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regards to race, color, religion, sex, national Origin, disability status, protected veteran status or any other characteristic protected by law. Description: Truck World Inc., headquartered in Hubbard, Ohio is currently seeking an energetic Shift Leader to join our team in our North Jackson, OH location. Duties & Responsibilities: * Oversees staff and fulfills staffing need for regular hours as well as special events or high traffic times. * Maintains and motivates a positive sales team through communication and incentives. * Confirms daily sales reports and cash receipts, ensure monies are deposited regularly and reports are submitted as prescribed by company policies. * Addresses customer needs and resolves issues, ensuing positive and long-term customer relationships. * Ensures inventory data is correct by performing spot inventory counts and checks. * Collaborates with Store Manager, VP of Operations, CFO and owners to develop, coordinate, and identify cost-effective advertising and hiring strategies. * Uses company software to research, analyze and track purchases. * Ensure store is always clean and inviting and all deep cleaning activities are being completed. * Places and rotates merchandise to attract positive attention from customers. * Performs other related duties as assigned. Required Skills * Excellent verbal & written communication skills * Organized with attention to detail. * Works well under pressure. * Strong leadership and management skills with the ability to motivate staff. * Excellent customer service skills. * Thorough understanding of company policies and practices. Experience * Has at east one year retail experience required. * Must be at least 21 years old. * Must have reliable transportation. * Must have open availability including weekends and holidays * Travel center experience a plus. About The Organization Truck World Inc. is a wholesale and retail petroleum marketing company based in the Youngstown, Ohio area. Since our founding in 1971, Truck World has developed, owned and operated convenience stores and truck stops. Required Preferred Job Industries Retail

About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************

Novo Health Services is seeking a dynamic and highly motivated General Manager to lead our Ravenna, OH facility. This is a high impact role with complete facility oversight that requires exceptional leadership, business acumen, operational expertise, and the ability to drive the facility to achieve and maintain various industry accreditation requirements. Responsibilities: Lead and direct the laundry processing operation which involves planning, budgeting and monitoring the daily production activities. Oversee all aspects of facility operations, including production, quality control, safety management, plant maintenance, logistics and supply chain management. Improve efficiencies by utilizing Six Sigma or Lean Manufacturing methodologies to achieve production goals. Optimize processes for maximum productivity and efficiency. Implement and maintain effective inventory management and capacity planning systems. Ensure compliance within our regulatory agency standards including HLAC, EPA and OSHA. Develop and manage the facility's budget, ensuring responsible spending and maximizing profitability. Monitor key performance indicators (KPIs) and make data-driven decisions to improve financial results. Lead, motivate, and develop a high-performing team. Foster a positive work environment through effective team building, delegation, performance management, and employee relations. Drive customer satisfaction by building strong customer relationships and responding timely to concerns or inquiries. Strong financial knowledge and understanding of a P&L, labor utilization reports and capital investments. Qualifications: Bachelor's degree in business administration. Minimum five (5) years of experience in a General Manager or Production Manager capacity or similar leadership role. Proven track record of success in strategic planning, financial management, operational efficiency, and team leadership. Excellent communication, interpersonal, and problem-solving skills. Detail oriented with a logical approach to problem solving Proficiency in Microsoft office

Are you an RN looking for a leadership role?? Do you have a passion for leading and teaching other skilled nursing staff? The RN Unit Manager provides, plans, coordinates or manages nursing care and health education for nursing home guests. Do not pass up this chance, apply quickly if your experience and skills match what is in the following description. The Laurels of New LondonNew London offers one of the leading employee benefit packages in the industry. This includes: * Comprehensive health insurance - medical, dental and vision * 401K with matching funds * DailyPay ( ) , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it. * Paid time off (beginning after six months of employment) and paid holidays * Flexible scheduling * Tuition reimbursement and student loan forgiveness * Free CNA/STNA certification * Zero cost uniforms * Legacy,our new virtual community and rewards & recognitions program When you work with Laurel Health Care Company, you will join an experienced, hard-working team that values communication and collaboration. We are located in New London, an easy commute from Norwalk, Ashland, Wellington and surrounding communities. Why just work when you can help shape a legacy??? Responsibilities: * Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA) and others. * Reviews and implements all nursing procedures and systems. * Assesses and evaluates the systems which facilitate the delivery of quality guest care and performance of staff * Uses a systematic approach in the nursing process to provide individualized nursing care. * Contributes to the guest assessments (MDS/CAAs) and the development and implementation of a plan of care. * Evaluates guests responses to nursing interventions. * Understands the rational for the use of medications and treatments and correctly administers as needed. Qualifications * Current state nursing licensure required. * Current CPR certification and additional certification in a nursing specialty desired. * Management or supervisor experience in long-term care or geriatric nursing preferred. Laurel Health Care Company (The Laurels) is a national provider of skilled nursing, sub-acute, rehabilitative and assisted living services dedicated to achieving the highest standards of care. We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. xevrcyc We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them. If you have a passion for improving the lives of those around you and working with others who feel the same way. #IND123 by Jobble

Initial hiring pay range (based on location, experience, etc.): $18-$18.75 / hour At Raising Cane's Chicken Fingers , we serve only the most craveable chicken finger meals - it's our One Love! Known for our great Crew and cool Culture, we follow a Work Hard.Have Fun. philosophy. Raising Cane's is the fastest-growing chicken concept around and is on track to be a Top 10 Restaurant Brand in the United States. Each Crewmember is important to our rapid growth and enduring success. Now is your chance to join the Team and Raise The Bar! Benefits offered for all Full-time Restaurant Managers: Medical, Dental, Vision & Pharmacy Benefits Dependent Care & Healthcare Flexible Spending Accounts Company-provided Life and Disability insurance Hospital Indemnity, Accident and Critical Illness 401(k) With Employer Match (age 21 & older) Access to financial advisors for budget and retirement planning One Pass Gym Membership Program Tuition Reimbursement Crewmember Assistance Program Pet Insurance Perks & Rewards for Restaurant Managers: Weekly Pay!* Competitive pay Paid Time Off & Sick time 8 paid Holidays a year** Early closure for company events Casual Work Attire Perkspot Employee Discount Programs *Raising Cane's pays weekly, except in some states (e.g., California) where the company pays bi-weekly. **Some locations may vary Job Description Your Role at Raising Cane's: The Restaurant Zone Manager is responsible for supporting the Restaurant Leader in day-to-day operations of the restaurant and upholding Raising Cane's standards and culture in management responsibilities of one restaurant zone's operations. The physical work environment includes working in a fast-paced kitchen environment (which requires extended periods of physical exertion, such as walking, standing, lifting and bending) and interacting with customers. It also includes both inside and outside work in varied temperatures, working with and around food products, common allergens, industrial equipment, commercial cleaning products that require the use of personal protective equipment and physical activities necessary to complete the responsibilities of the job. Your Impact and Responsibilities: Purpose of the position: Ensures operations meet Raising Cane's standards in one restaurant zone during a shift General to the role: Enforces Raising Cane's policies and standards Manages assigned zone according to Raising Cane's operations and safety standards Uses required tools, forms and logs to support shift execution, document results and take corrective action when needed Directs crewmembers during a shift Provides exemplary customer service Supports execution of reward and recognition program for the crewmembers in the restaurant Authorizes employee functions requiring manager approval (e.g. discounts, promotions, etc.) Ensures cleanliness of the restaurant and ensures the facility is in good working order Completes other duties as assigned Qualifications Requirements for Success: Detail-oriented, organized and able to manage multiple priorities that may be constantly changing Self-driven, flexible, and highly energetic with strong written and verbal communication skills Able to work effectively and efficiently both independently and collaboratively Able to recognize problems, set goals, execute and convert plans into action to solve problems Able to work a variety of shifts including days, evenings and weekends and travel as needed for work-related functions and training Must complete all required Raising Cane's company training programs 1+ years of restaurant or retail management experience, or Raising Cane's advanced crew experience Must be 18 years of age or older High school diploma or equivalent preferred Additional Information All your information will be kept confidential according to EEO guidelines. Terms of Use Privacy Policy Candidate Privacy Notice It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

We want you to help us shape the future of shopping experiences and deliver on our purpose of connecting people with the products and experiences that enrich their lives. Joining Advantage Solutions means joining a network of 65,000 teammates serving 4,000+ brands and retail customers across 40+countries. All the while, being provided the opportunities, support, and enrichment you need to grow your career. In this position, you'll drive sales by engaging customers and bringing brands to life by providing live events and sampling to consumers where they live and shop. In addition, you will support leadership through tasks such as reporting, training, scheduling, setting up and breaking down demos, and assisting with interviewing and onboarding new team members. What we offer: Competitive wages; $19.00 per hour Growth opportunities abound - We promote from within No prior experience is required as we provide training and team support to help you succeed Additional hours may be available upon request We offer benefits that can be customized to meet your family's needs, including medical, dental, vision, life insurance, supplemental voluntary plans, wellness programs, and access to discounts through Associate Perks Now, about you: Are comfortable interacting with customers and management in a friendly, enthusiastic, and outgoing manner Are 18 years or older Available 4+ days a week including Sunday & Monday Can lift up to 50 lbs. on a regular basis and stand for up to 6 hours Are comfortable preparing, cooking, and cleaning work area and equipment Have reliable transportation to and from work location Demonstrate excellent customer service and interpersonal skills with our clients, customers and team members Are a motivated self-starter with a strong bias for action and results Work independently, but also possess successful team building skills Have the ability to perform job duties with a safety-first mentality in a retail environment If this sounds like you, we can't wait to learn more about you. Apply Now!

Since 1985, our core business has been enteral device product development, design, manufacturing, and engineering in a state-of-the-art facility near Cleveland, Ohio. AMT's steady growth consistently creates job opportunities in Northeast Ohio. We are always searching for new talent and would love for you to join our team! We strive to keep the small company feeling while still reaching users all over the globe. Position Summary: The Injection Molding Department Manager is a highly visible position responsible for supervision, guidance, and overall performance of the injection molding department for all shifts at 2 facilities (in close proximity.) The Injection Molding Department Manager is responsible for complying with procedures, policies, and regulation in order to assure component quality. Duties and Responsibilities: This list is not comprehensive but meant to represent the most common or important duties of the position. Other duties are required and/or assigned * Responsible for Injection Molding Department performance * Ensure all department personnel are following procedures and policies * Ensure appropriate employee training is performed and documented: maintain training logs * Conduct employee reviews * Schedule workflow, operators, and machine time to ensure production expectations are met * Effectively communicate between departments and shifts * Communicate with all levels within the organization to report and correct manufacturing/quality issues and identify opportunities for improvement * Ensure all parts and orders comply with specific work instructions * Component inspections including first and last articles and spot checks to ensure quality * Ensure smooth transfers of technology and components from Engineering to Production * Assist in the evaluation, acquisition, and implementation of new equipment * Ensure preventative maintenance is completed and documented * Improve upon current preventative maintenance procedures * Set productivity standards and monitor and report performance * Develop, collect, analyze, and report key metrics including scrap, utilization, and on-time delivery * Develop and work within budget Requirements Minimum Qualifications: * Bachelor's Degree (Engineering preferred) * Advanced injection molding experience (scientific, decoupled, liquid silicone, etc.) * Experience setting up, troubleshooting and maintaining molding machines and processes * 3 years management experience in an injection molding facility (ISO certified preferred) * Experience working with ERP systems and proficient computer skills (MS Office) Language Skills: * Ability to read, and interpret technical procedures and engineering drawings in English * Ability to effectively communicate in English Mathematical Skills: Ability to apply concepts of basic math Reasoning Ability: * Ability to solve practical problems and interpret a variety of instruction furnished in written, oral, diagram, or schedule form * Ability to make data driven decisions Essential Job Functions: Critical Features of this job are described below. They may be subject to change at any time due to reasonable accommodation or other reasons. * Mental: Must be able to effectively communicate with others; complete and understand analysis of numbers: read, analyze and interpret written materials; comply with company policies; respond appropriately to feedback; maintain positive working relationships; troubleshoot and solve problems. Attention to details. * Physical: Must be able to hear and verbally communicate. Must be able to sit for hours at a time. Moderate noise level, exposure to isopropanol, limited exposure to physical risk. Ability to handle and manipulate small components. Ability to see items 1/32" or smaller * Lab coats, hair nets, beard covers (if applicable), and shoe covers must be worn Technical: Must have experience with Scientific/Decoupled injection molding. Must be able and willing to setup molds and machines and start processes. Knowledge, Skills, and Abilities Required: Ability to establish priorities, work independently with minimal supervision, and facilitate teamwork. Equipment Used (Includes, but not limited to): Pneumatic gauges, pin gauges, digital calipers, computers, barcode scanners, injection molding machines, temperature controllers, thermometers, hopper dryers/loaders, overhead crane/gantry, hot runner systems, sprue pickers. Special/Additional Requirements: Persons in this position may be required to pass a drug, alcohol, and/or criminal background check. AMT is an Equal Opportunity/Affirmative Action Employer. Benefits: * Insurance: AMT offers major medical, dental, and vision insurance at the first of the month following 30 days of service. * Other Benefits: AMT offers several other voluntary benefits including hospital indemnity, critical illness, term life insurance & long term disability (company paid), among others. * 401k: AMT matches 100% of your contribution, up to 3% of your salary. * Paid Time Off (PTO): In addition to nine paid holidays, AMT provides employees with paid time off (determined by length of service), starting on day one Other Exciting Perks! * Family-oriented, Positive Working Environment * Discretionary Yearly Raises * On-site Vending & Gym * Annual Employee Appreciation Picnic * Tuition Reimbursement * Employee Referral Bonus Program * Employee Assistance Program

The Branch Manager is responsible for managing sales and operations of bank branch and ensuring policies and procedures are being followed. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. Requirements: Duties and Responsibilities: Adds value as a key member of management; understands the business, financials, industry, customers and strategy. Supervises employees, provides direction, coaches, trains and develops, and manages performance to company goals and expectations. Manages the daily operation of the branch through ensuring policies and procedures are being followed, reports are completed, and branch audits are satisfactory; monitors and administers the approved branch budget and explains variances; maintains acceptable level of non-sufficient funds fee waivers as determined by management; oversees maintenance and security of facility; keeps branch up-to-date on government regulations and the association's policies and procedures regarding lending, savings, and branch operations. Directs activities of branch staff to ensure achievement of branch goals including sales, cross-selling, and referrals of Bank products and services; leads and participates in branch sales promotion campaigns including customer calling programs; coaches and mentors staff to ensure their use of appropriate sales skills and techniques; works with Marketing to ensure branch has effective marketing displays, signage, and materials; ensures the branch provides quality customer service. Schedules staff and monitors staff hours in accordance with Branch Staffing Model; ensures staff compliance with bank regulations, requirements, and procedures, and that staff follow operational and security policies and procedures; communicates and reinforces to staff changes in government regulations and the banks policies and procedures regarding lending, savings, and branch operations; conducts branch operations/sales meetings and other branch meetings. Meets Branch Managers individual goals and target production standards through engaging customers in meaningful conversations to determine their needs and assists the customer in choosing appropriate Bank products and services; cross-sells banks products and services by using insights gained about the customers needs and meets established cross-selling ratios; provides investment, mortgage, and business banking referrals, and follows up on referral opportunities to achieve branch and Bank goals; responds to customer inquiries regarding bank products; takes consumer applications; follows-up on the processing and closing of loans; opens and closes accounts with accuracy and in accordance to bank policy and applicable regulations. Serves as the branch's primary customer relations representative and resolves customer complaints; approves customer transactions and overrides; responds to customer inquiries; operates a teller window when necessary. Maintains membership in an approved community organizations and participates in community events/trade shows to develop and strengthen referral and customer relationships, and to develop business relationships with outside organizations. Manages sales activities in branch; coaches and trains employees on sales approaches; ensures staff sales goals are met; uncovers sales opportunities. Establishes relationships with current business customers and expanding business relations to drive commercial sales via outside calling activities. Manages service providers and vendors effectively; structures relationships with service providers in a strategic manner; sets expectations; develops performance metrics; measures vendor performance, provides feedback and holds accountable. Other duties as required. Necessary competencies: Adaptability Communication skills Customer service Interpersonal skills Job knowledge Judgment Leadership Planning and organization Staff development Technical Expertise Experience in banking laws, regulations, and guidelines is required. Experience in customer service is required. Experience in retail banking is required. Experience in financial services or banking is preferred. Proficiency in MS Office [Outlook, Excel, Word] or similar software is required. Loan Origination Software, Cleartouch, OnBase, various government and investor software/web portals is preferred. Education and Experience Education: High School Diploma or equivalent is required; Bachelors degree is preferred, or equivalent experience. Certification: Valid Drivers License is required. NMLS Number and Notary required. Years of experience: 5 to 7 years is required. Years of experience supervising: 3 to 5 years is required. Physical Environment While performing the duties of this job, the employee is regularly required to lift, walk, stand, sit, bend, reach with hands and arms, climb, push/pull, use hands, and see, hear and speak. The employee must occasionally lift and/or move up to 25 pounds. The noise level in the work environment is usually quiet to moderate. This position is performed in an office setting, Able to work days and hours branch offices are open. Able to work overtime as required and be on call for any emergencies 24 hours a day, 7 days a week. PI53b6fbd523d9-31181-38873988

Applebee's - Brooklyn is looking for a full time or part time Restaurant Staff team member to join our team in Brooklyn, OH. The Restaurant Staff team member is responsible for customer service and commitment to excellence through meeting or exceeding hospitality and service standards. Restaurant Staff responsibilities include: -Effectively communicate with management in a timely manner regarding scheduling issues, customer service problems, and equipment malfunctions. -Follow all safety procedures and guidelines including personal safety, equipment use, and food handling and storage. -Ensure all products are stocked, maintained, and prepared according to company quality standards. -Maintain a clean, safe working environment. -Clean the customer service areas by following the proper procedures as directed by the manager on duty, including outside landscaping, building entrances, dining room tables and condiment stations, restrooms, and food production and storage units. -Demonstrate fiscal responsibility with all company assets by following company cash handling policies. -Demonstrate ability to be a “team player” by contributing to the team's success and communicating effectively with other Customer Service Representatives. -Assume additional responsibilities as assigned. -Maintain or exceed standards of appearance, cleanliness, hygiene, and health standards. -Frequent washing of hands. A qualified candidate will have: -A high school diploma or equivalent or higher preferred but not required -Strong work ethic and willingness to learn -Demonstrated ability to work in a team environment. We look forward to seeing you for an interview for our full time or part time Restaurant Staff role at Applebee's - Brooklyn soon!

Salary Grade Case Western Reserve University is committed to providing a transparent estimate of the salary for this position at the time of its posting. The starting wage rate is $19.41 per hour, depending on qualifications, experience, department budgets, and industry data. Employees receive more than just a paycheck. University employees enjoy a comprehensive benefits package that includes excellent healthcare, retirement plans, tuition assistance, paid time off, and a winter recess. Job Description POSITION OBJECTIVE The Assistant Manager is responsible for ensuring quality customer service and operations of the Center at all times, direct supervision of designated staff members, and overall staff, building, operations and staff supervision. Ensure all staff under your supervision are properly trained, monitored, and evaluated on a regular basis. Maintain a high profile to promote member participation, satisfaction and answer questions as needed, resulting in high member contentment, membership retention and referrals, and new member enrollments. Be efficient in all areas of fitness center operations, including but not limited to the front desk, recovery zone, housekeeping, babysitting and additional areas as needed. Be an enthusiastic supporter and promoter of the University Fitness Centers and policies and procedures at all times, and ensure all staff do the same. ESSENTIAL FUNCTIONS * Staff Management: Supervise, monitor, and assist all staff and assign duties as needed. Lead by example and motivate our team, holding them to a high degree of productivity, accuracy and efficiency. Ensure all duties are performed in compliance with policies, procedures, and expectations and that all staff are positive, enthusiastic supporters of the Center and its policies and procedures at all times. Responsible for handling staff call-offs or schedule changes during the shift, including subsequent changes to schedules of time-sensitive duties. Responsible for interviewing, training, evaluating and payroll of staff members that falls under your area of supervision. Provide continual training, development and education of staff members on an on-going basis. Address performance issues of other staff as needed and report them (as well as commendations) to the appropriate supervisor. (38%) * Facility and Building Management: Ensure the building is clean, safe and operational as per policy. Perform regular building walks and inspections throughout shifts to ensure all areas are to standard throughout hours of operations, to ensure member and guest safety, and to monitor member/guests, enforcing University Fitness Center policies and procedures. Coordinate and oversee the day-to-day operations of the facility, maintaining schedules, laundry duties, member/guest and staff supervision and other duties as needed. Perform the duties of any area when needed; whether to assist when facility standards are not being met, or covering open shifts. Prioritize cleanliness and safety, and address special needs that may arise with the facility operations including, but not limited to, heat, air conditioning, water, roof, lighting, laundry, computers, AV equipment, fitness equipment, etc. Properly inform staff and/or members as dictated and determine the level of service that can be safely and efficiently be provided. Properly handle all emergency situations, coordinating with proper authorities, medical personnel, staff and members. (38%) * Customer Experience: Ensure quality and efficient customer service, member satisfaction, retention, referrals and new member recruitment. Maintain a high profile to promote member participation, satisfaction and answer questions, resulting in high member satisfaction, membership retention and referrals, and new member enrollments. Engage and encourage members, guests and prospective members on a regular basis. Promote University Fitness Center programs, services and promotions at all times with members, guests, prospective members, and the community. Identify and address potential problems with staff, members, guests, and operations. (12%) * Perform administrative duties, including but are not limited to, opening and/or closing the building, oversight of Point-of-Sales (POS), drawer counts and paperwork, patron counts, observing and maintaining inventory levels of supplies, and staff evaluations and payroll. (12%) NONESSENTIAL FUNCTIONS Perform other duties as assigned. ( CONTACTS Department: Daily collaboration and contact with the Director, Associate Director, Assistant Managers, Shift Leaders, student employees, contractors and others. University: Daily contact and interaction with university members and guests. External: Contact with guests in relation to the facility and University Fitness Centers. Students: Daily contact and interaction with university student staff, patrons and guests. SUPERVISORY RESPONSIBILITIES Directly supervise the 1-2-1 maintenance worker (SG07). Responsible for overseeing all staff (shift leaders, front desk, juice bar, babysitting, personal trainers, instructors, contractors, and others during your shift). QUALIFICATIONS Education and Experience: High school education and 3 years of supervisory/ management experience OR Bachelor's degree and 1 year of supervisory/ management experience. Current CPR certification required. REQUIRED SKILLS * Must be able to demonstrate position-related behaviors in the fulfillment of the organization's goals. * Demonstrated ability to lead by example with proven supervisory leadership skills, communication and team building skills. Self-motivator who is able to work independently while also a part of a team, with the ability to motivate those around you. * Demonstrated ability to work in a fast-paced, changing environment and conform to shifting priorities, demands and timeline. Must be flexible in order to respond to project adjustments and alterations promptly and efficiently. Must be able to adapt to varying workloads and respond appropriately to stressful situations. * Demonstrated excellence in customer service skills with a strong desire to serve others. Easily approachable by employees and customers. Personable and empathetic. Proven ability to deal with difficult people and situations in a professional, compassionate and helpful manner. * Proven to be accountable and reliable. Delivers results on time and at the quality level expected. * Proven traits of honesty, dependability and business ethics. * Positive and enthusiastic attitude, with high energy and stamina. * Someone who prioritizes cleanliness and safety. * Strong situational/ambient awareness at all times. Proactive approach to potential problems and excellent judgement, common sense and problem-solving skills. * Excellent verbal (in-person and on phone) and written communications skills. Ability to understand all programs and services offered by University Fitness Centers and One to One Fitness Center and help recruit participants, upsell services, etc. Ability to interact with colleagues, supervisors and customers face to face. * Consistent sense of urgency. Works at an efficient, yet thorough pace. * Strong computer skills and ability to learn our member management system. * Willingness to assist in all roles of the fitness center. * A passion for fitness is preferred. * Ability to meet consistent attendance. * Willingness to learn and utilize Artificial Intelligence (AI). WORKING CONDITIONS Ability to perform a variety of physical skills, including but not limited to carrying, filing, pushing, pulling, reading, sorting, twisting, mopping, shoveling, walking, climbing, writing, typing, using exercise equipment of all kinds, and more. Ability to be on your feet the entire shift. Ability to move or carry up to 45 lbs. There may be possible exposure to commercial cleaning products. Ability to be flexible with your schedule. EEO Statement Case Western Reserve University is an equal opportunity employer. All applicants are protected under federal and state laws and university policy from discrimination based on race, color, religion, sex, sexual orientation, gender identity or expression, national or ethnic origin, protected veteran status, disability, age and genetic information. Reasonable Accommodations Case Western Reserve University provides reasonable accommodations to applicants with disabilities. Applicants requiring a reasonable accommodation for any part of the application and hiring process should contact the Office of Equity at ************ to request a reasonable accommodation. Determinations as to granting reasonable accommodations for any applicant will be made on a case-by-case basis.