Provider Engagement and Performance Manager
Assistant manager job in New York, NY
The Provider Engagement and Performance Manager play a critical role in advancing Network Solutions IPA's (NSIPA) mission by developing, managing, and supporting a high-performing provider network. This role is responsible for fostering strong provider relationships, driving performance in value-based care contracts, and ensuring provider satisfaction through effective engagement, education, and administrative support.
The ideal candidate is proactive, mission-driven, customer-focused, and thrives in a fast-paced healthcare environment. They possess strong communication and analytical skills, a collaborative spirit, and a deep understanding of provider practice operations and value-based care delivery models.
Key Responsibilities
· Serve as the primary point of contact for a panel of providers within a designated territory.
· Represent and promote NSIPA as the preferred IPA through strong provider relationships and superior service.
· Conduct regular in-person provider visits (3-4 days/week) and manage follow-up activities on administrative days (1-2 days/week).
· Lead new provider onboarding and orientations, ensuring a smooth introduction to NSIPA's programs, policies, and value-based contracts.
· Communicate performance expectations, program updates, and support resources in a clear and timely manner.
· Collaborate with providers to implement quality improvement initiatives and care gap closure strategies.
· Provide practices with performance reports and actionable insights, including quality metrics, care gap data, and population health dashboards (e.g., Garage platform).
· Analyze provider performance from a clinical, operational, and financial perspective to identify opportunities for improvement.
· Support access to EMRs, assist with medical record requests, and gather provider cooperation for performance initiatives.
· Identify opportunities to expand or strengthen NSIPA's provider network in alignment with strategic goals.
· Assist with provider recruitment and engagement strategies in partnership with payers and internal stakeholders.
· Develop an in-depth understanding of the unique needs and challenges of NSIPA's provider network.
· Support planning and execution of provider meetings, events, and educational seminars.
· Work closely with internal teams across departments (e.g., Quality, Care Coordination, Contracting, IT) to ensure successful implementation of NSIPA initiatives.
· Participate in Joint Operating Committee (JOC) meetings and collaborate with payers as needed.
· Ensure timely resolution of provider issues, inquiries, or concerns, maintaining a high level of service and satisfaction.
· Maintain accurate and up-to-date records of provider contacts, staffing, and key operational information.
· Ensure the quality and completeness of documentation, including onboarding packets, orientation materials, and performance reports.
· Assist with special projects and organizational initiatives, such as events, chart chases, EMR integration, or population health efforts.
Skills & Competencies
· Excellent interpersonal and communication skills, with the ability to build trust-based provider relationships.
· Strong critical thinking and problem-solving abilities.
· Self-motivated, organized, and able to manage competing priorities.
· Proficiency in Microsoft Office Suite and other relevant software platforms.
· A collaborative, entrepreneurial mindset aligned with NSIPA's mission and provider-first philosophy.
Core Attributes
· Mission-driven and customer service-oriented
· Strong sense of ownership and accountability
· Analytical mindset with the ability to interpret data for actionable insights
· Entrepreneurial spirit with a proactive approach to solving problems
· High level of professionalism, integrity, and emotional intelligence
Education & Experience
· Bachelor's degree in healthcare administration, public health, business, or a related field (master's preferred).
· 3+ years of experience in provider relations, network management, or a similar healthcare-facing role.
· Knowledge of value-based care, managed care models, and healthcare provider operations.
· Experience working with EMRs, performance reporting tools, and population health platforms is a plus.
Merchandise Manager
Assistant manager job in Westbury, NY
The Merchandising Manager is responsible for leading the end-to-end merchandising strategy, driving assortment architecture, and ensuring category growth through consumer-right product. This role manages the full product lifecycle-from seasonal concepting to in-market performance-and acts as a key cross-functional leader partnering with Design, Planning, product development, Sales, and Marketing.
A core responsibility of this position is to lead and develop an offshore merchandising team, ensuring global alignment, consistent tools and processes, and flawless execution of seasonal milestones. The Merchandising Manager provides strategic guidance, builds merchandising frameworks, and ensures productivity, margin, and revenue goals are met across categories.
Key Responsibilities
Leadership & Team Management
Lead, coach, and develop an offshore merchandising team, ensuring clear priorities, workload balance, and operational excellence.
Establish best-in-class processes across global teams, ensuring consistency in line planning, item setup, and milestone delivery.
Provide continuous training, feedback, and career development for both onshore and offshore team members.
Act as a cultural and communication bridge between global offices, ensuring alignment across time zones and departments.
Product Strategy & Line Architecture
Build multi-season product strategies aligned to brand vision, financial goals, and consumer insights.
Own the seasonal line architecture, SKU strategy, and style-level productivity targets across assigned categories.
Develop line plans, product briefs, and strategic merchandising tools that inform Design and product development
Identify white spaces, growth drivers, and margin opportunities through competitive analysis and market trends.
Cross-Functional Collaboration
Work with Design to ensure product feasibility, value engineering, and alignment to brand aesthetic.
Align with Sales and Marketing to deliver compelling assortments, go-to-market stories, and customer-specific needs.
Business Analysis & Reporting
Lead hindsight analyses, seasonal business reviews, and assortment recaps to inform future line direction.
Leverage consumer data, sales analytics, and market research to shape assortment strategies.
Monitor in-season performance to identify risks and opportunities; recommend actions such as rebuys, markdown mitigation, and assortment shifts.
Operational Excellence
Oversee the accuracy and timeliness of PLM/ERP data, item setup
Ensure the offshore team consistently meets calendar deadlines and delivers complete, accurate merchandising materials.
Qualifications
Bachelor's degree in Merchandising, Business, Fashion, or a related field.
5+ years of merchandising experience, preferably with global or multi-region responsibilities.
Proven leadership experience, including managing offshore teams
Strong analytical skills and business acumen; highly proficient in Excel and merchandising systems (PLM/ERP).
Excellent communication, collaboration, and presentation skills.
Ability to work in a fast-paced environment while balancing strategic initiatives with day-to-day execution.
Strong product sensibility and understanding of consumer/market dynamics.
Operations Manager
Assistant manager job in New York, NY
AFLALO is a modern house defined by elegance, opulence, and bold femininity. As we scale
our Soho studio, prepare to open our flagship store, and build a new atelier/workshop, we are
expanding the operational foundation that will support our next chapter of growth. With
additional retail and office spaces coming online, we are assembling a best-in-class team to
help define and elevate the brand's operational excellence across every touchpoint.
Role Overview
We are seeking a highly organized, hands-on Operations Manager to build, manage, and
continuously improve the core operational infrastructure of the company. This individual will
oversee logistics, inventory, warehouse operations, office management, and overall operational
workflow across HQ, studio, and retail.
The ideal candidate is both strategic and willing to roll up their sleeves-comfortable managing
processes and people, but also ready to jump in and pack boxes, receive fabric, or troubleshoot
a delivery when needed.
Key Responsibilities
1. Logistics Management
Oversee inbound and outbound logistics, including freight forwarders, customs brokers,
carrier relationships, and returns logistics.
Ensure on-time deliveries for raw materials, finished goods, and ecommerce orders.
Develop systems for freight tracking, documentation, and operational reporting.
Support hands-on execution when needed (e.g., shipping boxes, receiving materials).
2. Inventory Management
Maintain accurate inventory across warehouse and studio locations.
Lead cycle counts, reconciliation, and stock investigations.
Build scalable processes for inventory accuracy and stock integrity.
Participate in hands-on tasks such as inventory counts and organization.
3. Warehouse & Fulfillment Operations
Manage the hourly shipping associate, ensuring strong day-to-day workflow and
adherence to packaging and brand standards.
Oversee daily order flow, replenishment, returns processing, and general throughput.
Monitor and improve efficiency, quality control, and physical organization within
warehouse and studio spaces.
4. Retail Operations Support
Support operational readiness for new store openings and ongoing retail operations.
Oversee store supplies, stock flow, back-of-house processes, packaging, and
store-to-studio communication.
Collaborate with retail, merchandising, and production teams to ensure clean execution
across channels.
5. Facilities Coordination
Support the Manager of Construction and Facilities on maintenance needs, vendor
Coordination, and small-scale HQ, store, and workshop projects.
6. Office Management & HQ Operations
Ensure the HQ environment is organized, functional, and aesthetically aligned with the
brand.
Oversee supplies, space setup, utilities, mailroom processes, and general office
workflows.
Implement systems that maintain operational excellence and support team productivity.
7. Customer Service (Escalations)
Handle operational escalations from customer service, ensuring quick resolutions related
to shipments, returns, and product accuracy.
Partner with ecommerce and customer experience teams to refine and improve internal
processes.
What We're Looking For
Experience & Skills
4-7 years of experience in operations, logistics, warehouse management, or supply
chain; experience in consumer goods, fashion, or luxury strongly preferred.
Strong understanding of logistics workflows (freight, customs, carriers, tracking).
Experience managing warehouse operations and small teams.
High operational rigor and attention to detail; comfortable in a fast-growth, startup-style
environment.
Ability to build procedures from scratch and continuously improve existing systems.
Strong communication and cross-functional partnership skills.
High level of comfort with hands-on work and physical tasks.
Attributes
Resourceful, proactive, and solution-oriented.
Thrives in a dynamic environment with shifting priorities.
Balances strategic thinking with willingness to get involved at the ground level.
Highly organized, reliable, and committed to operational excellence.
Appreciates a well-run, beautiful physical environment and its impact on brand
experience.
Why Join AFLALO
This is a rare opportunity to help build the operational backbone of a new luxury brand from the
ground up. You will work directly with leadership, influence key systems and processes, and
contribute to an ambitious and creative company in its most formative stage.
Operating Room Manager
Assistant manager job in New York, NY
Nurse Manager - Operating Room (Evenings 1p - 11p)
Employment Type: Full Time
4 10 hour shifts per week
Job Description: We are working with a well known organization seeking an experienced Nurse Leadership candidate for their busy Perioperative Services department. This is an amazing place to continue growing your career!
This is a large, busy Perioperative program - running 30+ rooms into the Evening hours. They are seeking a well established OR RN that wants to continue growing their career
Schedule:
Monday - Friday Day shift
Weekend Leadership coverage is Administrative only - it is does via phone
Weekend rotation is approximately 1 weekend every 8 weeks
Qualifications:
Must be an RN
BSN degree required
Masters degree preferred
CNOR a huge plus
Must have Operating Room experience
Seeking a visible leader that works well with Patients/Family as well as with the Physicians
Will oversee 30-40 staff
Pay & Benefits:
Organization is focused on a positive culture
Strong benefits package
Competitive pay package
PTO and CME allowance
Store Manager - Multi-Unit Retail Operations (UPS Store Network)
Assistant manager job in Garden City, NY
Long Island & NYC
Pay: Competitive, based on experience
We're a top-performing network of 11 UPS Stores seeking a strong Store Manager who thrives in leadership, operations, team development, and customer experience. You'll run the daily performance of a center while being supported by an Operations Manager, Unit Managers, and structured systems.
This is a long-term career role with real advancement - not a typical retail job.
Why This Opportunity Stands Out
You'll step into an organization with:
A dedicated support structure (Ops Manager + Unit Managers)
Strong training, coaching, and development programs
Clear operational standards, systems, and KPIs
Consistent mentorship and real visibility into multi-unit operations
Growth opportunities toward Unit Manager, Multi-Unit Leader, or specialty ops roles
What You'll Be Responsible For
Leadership & Team Development
Coach, train, and mentor team members to hit performance goals
Build an accountable, engaged, high-energy culture
Participate in hiring, onboarding, and ongoing coaching
Operational Excellence
Oversee shipping, packing, print, mailboxes, retail, notary, Amazon/Happy Returns
Maintain store standards, compliance, and cleanliness
Execute daily workflows and ensure smooth store operations
Sales & Customer Experience
Drive upselling, engagement, and customer satisfaction
Improve key store metrics (ACT, A/G Ratio, Print Sales, Mailbox Renewals)
Ensure every customer receives a premium UPS Store experience
Business & Performance Management
Analyze performance reports and implement improvements
Control labor, supplies, inventory, and operational costs
Set daily priorities and maintain strong store execution
Who Thrives in This Role
You may come from:
Retail management
Hospitality or service leadership
Logistics or shipping operations
Customer service leadership
Assistant manager or manager roles in fast-paced environments
Ideal candidates are:
Strong communicators
Naturally great coaches
Confident decision-makers
KPI-driven
Positive, reliable, and customer-focused
What We Offer
A structured, supported management environment
A high-performing, well-resourced network
Clear career path & opportunities for advancement
Training, coaching, and ongoing development
Competitive pay based on experience
Ready to Lead With Us?
If you're a strong leader with operational discipline and you want to grow within a multi-unit environment, we'd love to connect.
Apply today or message us to learn more.
Assistant Store Manager
Assistant manager job in Garden City, NY
Step into a Leadership Role!
We're searching for an Assistant Store Manager who's ready to take the next step in their retail career! If you thrive in a fast-paced environment, love fashion, and have a passion for delivering top-notch customer experiences, this is your opportunity to make an impact!
What You'll Do
As an Assistant Store Manager, you'll work alongside the Store Manager to drive success, support a dynamic team, and create an inspiring shopping environment. Your key responsibilities include:
Support Sales & Performance - Help analyze sales trends, implement strategies, and energize the team to exceed goals.
Develop & Motivate the Team - Provide coaching, foster growth, and ensure every team member is set up for success.
Deliver an Exceptional Customer Experience - Create a warm, engaging, and on-brand shopping atmosphere.
Ensure Smooth Store Operations - Assist in managing inventory, maintaining visual standards, and optimizing store efficiency.
Uphold Store Standards - Support loss prevention, compliance, and operational policies to keep everything running seamlessly.
Step Up as a Leader - Take the reins when the Store Manager is away, ensuring the team and store continue to perform at their best.
Who You Are
Experienced Leader - A motivated professional with 1-2+ years of retail management experience.
Fashion & Customer Enthusiast - Passionate about fashion, customer service, and team development.
Detail-Oriented & Goal-Driven - Always looking for ways to enhance performance and exceed expectations.
Physically Capable - Comfortable with lifting up to 20 lbs and moving efficiently throughout the store.
Flexible & Adaptable - Open to working evenings, weekends, and a dynamic retail schedule.
Tech-Savvy - Familiar with retail systems and operational tools to streamline store processes.
Why You'll Love Working With Us
Opportunities for Growth - Be part of a growing global fashion brand with room to advance.
Creative & Collaborative Team - Work with passionate individuals who share your enthusiasm.
Exciting & Ever-Changing Environment - From new arrivals to store events, no two days are the same.
Competitive Pay & Perks - We believe in recognizing and rewarding your hard work.
If you're ready to step up, lead with energy, and be part of something exciting, we'd love to meet you.
Apply today and let's make an impact together!
Wholesale Sales Manager - Missy Department
Assistant manager job in New York, NY
About the role
New York Apparel Design is expanding our Missy division and seeking a high-impact Wholesale Sales Executive who lives and breathes the Missy customer. You'll own a portfolio across department stores, off-price, and specialty chains, drive new door openings, and partner with design/production to build profitable, on-trend programs tailored to the Missy fit and aesthetic.
What you'll do
Own & grow a Missy wholesale book across majors, off-price, regionals, and specialty/boutique chains.
Open new doors and expand programs with current accounts; build multi-door rollouts and replenishment.
Lead line presentations/market appointments (NYC Market, Dallas, Atlanta; occasional road travel).
Negotiate IMU, MDF/markdown support, RTVs, co-op, exclusives, and private label programs.
Forecast & plan: create door-level sales plans, manage OTB conversations, and drive replenishment.
Translate trend to commercial assortments: guide color, print, and silhouette for Missy tops, dresses, and soft separates; align size scales (typically 4-16/18 and 1X-3X when applicable).
Partner with production on costing, lead times, and delivery windows; protect margin and on-time performance.
Own the pipeline/CRM: weekly activity, weighted forecasts, and clean order books.
Oversee order-to-cash execution: EDI compliance, routing guides, ticketing/packaging, chargeback prevention, and ship-on-time/fill-rate targets.
What you bring
3+ years wholesale sales experience exclusively in Missy apparel (moderate to better).
Active relationships with Missy buyers/DMs at department stores, off-price, and/or strong specialty chains.
A clear track record of door growth, revenue wins, and margin discipline in the last 24 months.
Deep knowledge of Missy fit blocks, size scales, and customer preferences (not juniors/young contemporary).
Associate Manager, Planning & Allocation
Assistant manager job in New York, NY
Ten Little was created by two moms in collaboration with world-class physicians to support healthy development and natural movement in babies, toddlers, and kids. Ten Little's APMA-approved shoes are designed with wide, foot-shaped toe boxes and flat, flexible soles to help little feet grow strong and move freely. With thousands of 5-star reviews and loyal fans including Meghan Markle & Prince Harry, Gayle King, Paris Hilton, Hilary Swank, Gabrielle Union, Olivia Munn, Emma Roberts, and Chrissy Teigen, Ten Little has become the trusted go-to for little feet on big adventures.
We're looking for a data-driven, detail-oriented Associate Manager, Planning & Allocation to join our growing team. This person will own inventory planning, replenishment, and allocation across all channels-including DTC, Amazon, and new retail partners-to ensure optimal stock levels, healthy turns, and maximum sell-through. They'll play a critical role in driving topline revenue, margin performance, and a seamless customer experience.
What you'll do:
Planning & Forecasting
Build and manage demand forecasts by SKU, category, and channel (DTC, Amazon, retail).
Translate assortment and product launch strategies into buy plans.
Analyze historical performance and future trends to inform preseason and in-season forecasts.
Monitor sales and inventory daily to identify risks and opportunities, recommending in-season reorders or markdowns.
Partner with Product Development to advise on style expansion based on performance of existing styles.
Build reports tracking sales, turn, weeks of supply, and sell-through by channel and style.
Present actionable insights to leadership to drive business decisions.
Analyze and report on channel and product cannibalization to understand cross-channel impact, inform future assortment decisions, and optimize overall revenue performance.
Inventory Management
Manage replenishment and allocation strategies across warehouses, Amazon FBA, and retail partners.
Ensure optimal inventory positioning to support growth targets while minimizing excess and obsolescence.
Partner with Production and Operations on purchase order placement and delivery tracking.
Drive size, color, and style balance to meet sell-through goals and reduce out-of-stocks.
Channel Expansion Support
Support planning and allocation for new retail partnerships and pop-ups, ensuring adequate launch quantities.
Collaborate cross-functionally to build scalable allocation frameworks for future retail doors.
Develop reporting and analytics to measure retail performance and inform future buys.
Who you are:
3+ years of experience in retail planning, allocation, or inventory management (preferably in DTC or omnichannel environments).
Strong analytical and Excel/Sheets skills; experience with inventory planning tools (e.g. Singuli) a plus.
Demonstrated success in forecasting and replenishment for seasonal or size-intensive products (footwear experience a bonus).
Highly organized and proactive with strong attention to detail.
Excellent cross-functional communicator with a collaborative, problem-solving mindset.
Comfortable in a fast-paced, high-growth startup environment.
Compensation & Benefits:
Competitive annual salary of $80-90K based on experience
Equity options for long-term alignment and ownership
Comprehensive health benefits, including medical, dental, and vision coverage
Paid parental leave and a family-friendly culture that supports parents at every stage
Flexible hybrid work schedule
Unlimited paid time off
401(k) plan with employer contribution
Employee discounts on Ten Little products and partner brands
Retail Store Manager
Assistant manager job in New York, NY
how to apply listed below - please read job description prior to applying.
Retail Store Manager - Fishs Eddy (UNION SQUARE / FLAGSHIP Location)
Reports To: Chief Revenue Officer (Ari Langsdorf)
Direct Reports: Assistant Store Manager, Sales Associates
About Fishs Eddy
Fishs Eddy is not just a brand-it's a way of thinking. We are built on humor, authenticity, and a passion for great design. We create unique, high-quality housewares and tabletop products with a distinct personality that resonates with our customers. Our team is a close-knit group of thinkers, doers, and creatives who embody our core values every day.
About the Role:
Fishs Eddy is looking for a highly capable Retail Store Manager to lead the charge in it's Flagship location. This is a hands-on leadership role responsible for all daily store operations, team performance, customer experience, and visual standards. You'll be managing a high-volume retail store in one of NYC's most vibrant neighborhoods-with a strong community vibe, a distinct brand voice and a heritage of almost 40 years!
The Store Manager must balance operational excellence with creative brand alignment, ensuring that the store delivers on both financial performance and the unmistakable Fishs Eddy experience.
Key Responsibilities:
Store Operations & Performance
Oversee all aspects of day-to-day operations, including opening/closing, inventory management, merchandising, and visual standards.
Ensure the store meets or exceeds revenue targets and profit margins through strong sales management and staff productivity.
Partner with HQ teams (finance, operations, product) to ensure accuracy in POs, stock levels, and sales reporting.
Implement and maintain operational systems and procedures to ensure efficiency, consistency, and cleanliness.
Team Leadership
Recruit, train, and develop a high-performing retail team.
Key Supporting Roles:
Assistant Manager - Your right hand, stepping in when you're off-site to ensure smooth operations. (in place)
Visual Merchandiser - A role supporting in-store visuals and reporting into the founder for creative direction. (in place)
Back-of-House Sergeant - The operational backbone; manages stockroom, supports displays, and handles all things fix/build/move. (in place)
Schedule and lead regular team meetings to drive alignment on sales goals, product knowledge, and service standards. Backbone of meetings and structure will be through our FEOS setup (Fishs Eddy Operating System) that has a weekly “Family Meal” will all keep team members.
Provide real-time coaching and feedback; conduct formal performance reviews and growth plans.
Customer Experience
Uphold Fishs Eddy's unique approach to customer engagement-witty, warm, informed, and never cookie-cutter.
Make People Smile is a CORE FOCUS for us … ultimately our goal is to have people leave the store holding one of our bags; but if we cannot achieve that having them smile while in our space is an absolute non-negotiable.
Be present on the floor to engage with customers, problem-solve, and model high-touch service standards.
Handle escalated customer service issues with grace and accountability.
Merchandising & Visual Standards
Ensure all product displays reflect Fishs Eddy's visual merchandising guidelines and brand personality.
Lead seasonal resets, event-based floor moves, and window refreshes in collaboration with the Visual Merchandising Manager.
Monitor product turns and inform buying based on in-store trends and customer feedback.
What You Bring:
5+ years experience managing a high-volume retail store (ideally $5M+ annual revenue).
Proven track record of driving sales, managing inventory, and building high-performing teams.
Deep understanding of NYC retail dynamics and customer expectations.
Strong organizational and operational skills; comfortable using POS and retail management systems.
Exceptional communication and leadership skills.
Why Fishs Eddy?
We've been doing this forever-and we're just getting started. Our flagship at 19th & Broadway is iconic, and our new Brooklyn location just opened in October ‘25. Join a small but mighty team bringing creative retail back to NYC, one dish at a time.
Compensation and Benefits:
• Annual Salary: $110,000
• Pay Frequency: Bi-Weekly
• Additional Benefits:
-Health Insurance after a waiting period (99.99%)
-PTO
-Participation in Incentive Equity Pool (subject to vesting).
- Potential Annual Bonus tied to stores performance.
*Note that benefits policies are administered by a third party PEO.
You can apply by sending your resume and cover letter to ********************
Subject Line should ready - FLAGSHIP STORE MANAGER
Fishs Eddy Core Values
A Fishs Eddy team member is a HUMAN that SMILES and is not above DOING THE DISHES. They know how to FORK OFF, and they are always willing to MAKE A TOAST when they have something productive to say.
Fork Off
Good sense of humor
Self-deprecating
Ability to banter.
Human
Inclusive & tolerant.
Built on respect, driven by diversity.
EVERY voice has a seat at our table.
Smile
Optimistic mindset / adaptable skillset.
“Can-do” attitude.
Challenges are chances to grow.
Make a Toast
Direct, authentic, and respectful communication.
Listen, learn, lead … in that order.
Empower every voice.
No room for “Yes Men.”
Do the Dishes
Nothing above OR below us.
Hard work, grit, determination.
One team, one goal … shoulder to shoulder.
Optical Store Manager
Assistant manager job in New York, NY
Cohen's Fashion Optical Staten Island, the leader in providing dynamic optical fashions at great prices, is looking for a store manager!
Are you an experienced optical retail manager looking for their next challenge? Are you a dedicated optical sales professional ready to move up to the role of store leader? Are you passionate about the people you serve and the community you live in? Are you dedicated to selling the best products to your clients? Can you problem solve and interact well with a variety of different people? Can you drive sales and growth?
If this sounds like you then we would love to talk about this amazing opportunity!
Your Role as Store Manager
Make sure every guest has an outstanding experience
Orders the optical supplies the store needs like frames and lenses while making sure the store and our clients get the best prices.
Works with other retailers in the area to develop relationships that benefit each other
Ensures every Team Member is accountable to their action plans and commitments.
Delivers clear feedback to our team members regarding performance goals and objectives.
Develops monthly team meeting plans to keep everyone on the same page
Schedules the team members for each weeks work
Is responsible for weekly payroll
Collaborates with the store Doctor to make sure all patients medical needs are being met.
Recruits and develops new talented team members
Keeps accurate records of inventory and sales
Works with and understands medical insurances
Make sure that new customers become repeat customers
What We Offer
Salary of $85k-$110k depending on experience
Store performance bonuses and incentives
Paid time off
The most modern medical technology and equipment
Please send your resume to *********************** and contact LIly Drabik via text/call ************
Assistant Manager
Assistant manager job in New York, NY
Founded in 1997 by Thierry Gillier, Zadig&Voltaire has redefined the very essence of luxury for a new generation. It is an exciting, highly successful French brand offering luxury fashion for women, men and kids. Indifferent to the norms, dictates, and codes of traditional luxury, the House has revealed over time its passion for freedom, an aspiration that fuels its creativity and perpetuates its audacity. Influenced by musical worlds, steeped in contemporary art, and distinctly Parisian, the brand has made duality its signature.
The spirit of the brand is eternally youthful, encouraging its community to cherish uniqueness. Zadig&Voltaire emphasize the importance of expressing yourself, loving yourself, and cultivating an independent mind, to be free, again and again! Zadig&Voltaire is dedicated to nurturing the talents of tomorrow and supporting the development of its employees' skills in all the countries where the brand is present. Just like its founder, Zadig&Voltaire is an artistic company where employees are encouraged to be entrepreneurial and agile in a context of strong growth. Zadig&Voltaire fully embraces the complex challenges of the 21st century by actively engaging in its global sustainability program VoltAIRe.
As an evolving global brand, Zadig & Voltaire is looking for talented people to get involved.
Zadig & Voltaire is an equal opportunity employer.
The Role
We are seeking a motivated individual to join our Retail Management team. Our Assistant General Manager will be responsible for a high volume, highly visible location of our Madison Flagship. In this role the AGM will play a critical role in ensuring the smooth operation of the Boutique in the absence of the General Manager. Responsibilities include, but are not limited to, maintaining and achieving high operational standards, exceeding merchandising goals, achieving sales objectives, building a highly motivated team, and furthering associates' skills and clientele base.
Responsibilities
Collaborate with the General Manager to ensure the store operates seamlessly and efficiently.
Learn and apply product knowledge to assist customers in selecting merchandise that meets their needs.
Proactively identify and recommend additional merchandise to enhance the customer's experience, not overwhelm them.
Establish, meet, and exceed sales and performance goals.
Build and maintain lasting relationships with customers to expand the client base.
Motivate and manage the sales team to exceed sales and productivity goals.
Connect with customers and understand their needs, such as documenting and communicating customer requests.
Recognize and handle loss prevention situations with exemplary customer service.
Conduct training sessions to enhance team skills and knowledge.
Plan and delegate appropriate responsibilities within the sales team.
Maintain knowledge of inventory, scheduling, sales goals, and training of sales associates.
Ensure that store merchandising, windows, and visual displays are maintained and consistent with the brand image.
Maintain clear communication lines with the sales team and corporate office.
Seek out top talent for the sales team through networking and recruiting.
Act as a leader to the sales team.
Foster a positive and energetic atmosphere while maintaining a professional work environment.
Requirements
Exceptional written and verbal communication skills
Exemplary work ethic and leadership qualities
Ability to analyze sales reports to determine business needs and develop strategies
Strong troubleshooting and problem-solving abilities, particularly under pressure
Exceptional organizational skills, with the capacity to prioritize and manage multiple tasks effectively
Superior customer service skills
A proactive, hands-on approach with a keen sense of urgency to meet business demands
Education and Training
HS Diploma Required; Associate's/bachelor's degrees preferred
Experience
Minimum 4 years' experience in luxury retail store environment
Minimum 2 years' experience in luxury/retail management
Associate Manager Sourcing - Ann Taylor
Assistant manager job in New York, NY
About the role
The Associate Manager - Product Development & Production assists in the process from seasonal development of product to the manufacturing process in alignment with the divisional sourcing strategy. Ensures design vision and product integrity standards are met while adhering to the Product Lifecycle Calendar and meeting financial goals. Ensures Ann Inc. standards of IMU performance, quality, delivery and business practices are achieved. Champions the company's Values & Practices by maintaining effective collaborative relationships, taking pride in the company and brand, and embracing diversity.
The impact you can have
Assists to achieve seasonal IMU aligned to the corporate financial objectives.
Supports manager to establish target costs, work with overseas counterparts to assist with negotiations, and communicate with vendors during face-to-face meetings.
Maintains Bamboo Rose system, knowledge of Bamboo Rose a plus.
Manages deliverables to ensure purchase orders are released on time
Manages deliverables with the cross functional team to ensure samples are on schedule.
Prepares and assists with pre-classification process.
Manages style time and action calendar and bulk fabric commitments.
Requests and tracks development testing and partners with product integrity team on test results
Creates and maintains seasonal re-cap charts.
Maintains departmental files within the sourcing systems.
Builds collaborative relationships with the cross functional team members.
Attend weekly fit and cross-functional meetings
Daily correspondence with overseas offices
You'll bring to the role
Bachelor's degree, in a related field of study, or equivalent experience.
2-3 years' experience in Product Development and Production.
Detail oriented, with strong organizational capabilities.
Strong analytical, verbal and written communication skills.
Flexible/adaptable in a fast-paced environment.
Team oriented.
Proficient in Microsoft Office Applications and Google.
Benefits
You will be eligible to receive a merchandise discount at select KnitWell Group brands, subject to each brand's discount policies.
Support for your individual development plus opportunities for career mobility within our family of brands.
A culture of giving back - local volunteer opportunities, annual donation and volunteer match to eligible nonprofit organizations, and philanthropic activities to support our communities. *
Medical, dental, vision insurance & 401(K)*
Employee Assistance Program (EAP)
Time off - paid time off & holidays*
Any job offer will consider factors such your qualifications, relevant experience, and skills. Eligibility of certain benefits and associate programs are subject to employment type and role.
The target salary range for this role is: $65K - $72K.
Sales Supervisor, Greenwich
Assistant manager job in Greenwich, CT
The Sales Supervisor is responsible for assisting the Store Management staff in maximizing sales, providing an exceptional shopping experience for the customer and managing the store in accordance with the company visual and operational standards. The Sales Supervisor assumes responsibility for the operations of a store as “Manager-on-Duty” in the absence of the Store Manager and Assistant Manager.
Responsibilities:
SALES LEADERSHIP:
Assumes Manager's role in supervising staff in absence of Store Manager and Assistant Manager
Strives for sales excellence and results
Ensures selling standards are met
Works with customers and models excellent customer service and clienteling skills
Maximizes sales through strong floor supervision
ASSOCIATE DEVELOPMENT:
Ensure associates are trained on product knowledge, selling skills and customer service and operations
Provides information and feedback for Sales Associates
Team sells with Sales Associates to contribute to the development of the selling team
OPERATIONAL EXCELLENCE:
Controls company's assets, i.e. key control, loss prevention measures, inventory paperwork and company standards of conduct per the employee handbook
Strives for 100% accuracy and compliance in cash, inventory, fixtures and property
STORE STANDARDS:
Helps execute floor-set and promotional directives
Works as a member of the team to insure all store standards are met
Understands, supports and complies with all company policies and procedures
MERCHANDISING/VISUAL:
Ensure the selling floor is neat, clean, organized and reflects the correct visual image at all times
Ensure presentation of all displays, fixtures and all visual areas are reflective of current visual direction
FASHION/STYLING:
Represents the fashion and style of Veronica Beard
Knowledge of current fashion trends and styles
Appreciation and demonstration of an overall finished fashion look
Comfortable with being on camera for social media purposes (both stills and video)
PHYSICAL DEMANDS:
Ability to operate computer/cash register
Standing, walking, bending, squatting, twisting and climbing ladders 6-12 feet
Simple grasping, pushing, lifting and or carrying things with right/left-hand which weigh 3-15 pounds
WORK ENVIRONMENT:
Ability to create a quality working environment that will encourage others to develop and excel
Foster a work climate that inspires mutual trust, respect, professionalism and teamwork to achieve goals
Requirements:
Minimum of 2 years retail Store Management position/ experience in women's apparel (or related field)
Ability to work flexible schedule including nights and weekends
Strong verbal and communication skills
Strong observation skills - identifying and assessing customer and employee behavior, reactions, and floor awareness
Ability to retain and utilize data, i.e. names, merchandise, information, policies and procedures
At Veronica Beard, we are committed to creating and maintaining a workplace where every single employee can thrive and feel valued. As a company, we firmly believe that there is strength in diversity. We seek to recruit talent from a variety of perspectives and backgrounds and are actively seeking candidates with a dedication to advancing equity, inclusion, and racial and social justice in their work.
Veronica Beard is committed to an environment of mutual respect and is an EEO/Affirmative Action Employer. No employee or applicant is discriminated against because of race, color, sex (including pregnancy), age, national origin, religion, sexual orientation, gender identity, gender expression, parental status, status as a veteran, and basis of disability or any other federal, state or local protected class.
Store Manager
Assistant manager job in New York, NY
Experience: Premium or Luxury Fashion Retail
Seniority: Manager
LUCA FALONI is a refined luxury menswear brand inspired by Made In Italy craftsmanship and timeless design. With a focus on premium materials and exceptional fit, we are redefining modern elegance for a global clientele. Every piece is entirely made in Italy by skilled artisans, blending heritage techniques with contemporary sophistication.
Role
As Store Manager, you will lead all daily operations and customer-facing activity, while coaching a small team to deliver a memorable, high-touch retail experience. You'll own sales performance, visual presentation, stock, team leadership, and ensure every guest leaves with a lasting impression of LUCA FALONI.
Responsibilities
Lead, coach, and motivate the in-store team to consistently achieve sales and service goals
Deliver an exceptional clienteling experience tailored to each customer
Maintain impeccable visual merchandising and brand presentation standards
Monitor sales performance, drive KPIs, and identify areas for growth
Oversee daily store operations, stock management, and back-of-house processes
Ensure compliance with all operational and security procedures
Act as a brand ambassador, maintaining deep knowledge of products, fabrics, and craftsmanship
Collaborate closely with HQ on stock planning, events, training, and feedback
Requirements
Solid experience in premium or luxury retail, including team leadership
Passionate about exceptional service, storytelling, and product knowledge
Naturally confident, warm, and able to connect with a discerning customer base
Commercially minded with an understanding of KPIs, conversion, and stock flow
Highly organised, proactive, and hands-on in your leadership style
Experience with menswear, tailoring, or craftsmanship-led brands is a plus
What we offer
A competitive compensation package, including base salary and performance-based bonus
A comprehensive benefits package with a mix of financial and non-financial rewards:
Complete uniform
Access to exclusive staff discounts
Career development in a growing, international luxury brand
A collaborative, quality-driven environment where excellence is recognised
We are an equal opportunities employer. We are committed to equality of opportunity and to following practices which are free from discrimination.
Please, inform us confidentially if you may require any special accommodation or clarification concerning our recruitment process
.
We deal with recruitment directly so if you are a recruitment agent please do not contact us, we do not require recruitment services and we apply no exception to this rule.
Due to the high volume of applications received, only candidates selected for an interview will be contacted. We appreciate your understanding and thank all applicants for their interest in joining the LUCA FALONI team.
Assistant Shop Manager
Assistant manager job in New York, NY
The Assistant Store Manager is responsible for partnering with the Store Manager to drive the overall performance of the store. This includes achieving sales targets and KPI's, creating a unique and engaging customer experience, talent development, and maintaining store operations and merchandising standards.
Essential Functions
Customer Experience
Acts as a brand ambassador, creating a store atmosphere that promotes the company culture and brand loyalty.
Assists in training to ensure associates have an in-depth understanding of product knowledge, pricing, and promotions.
Strives to consistently exceed customer service expectations, always putting the customer first, and quickly resolves all customer concerns.
Partners with Shop Manager to build and maintain local network of stylists and salons to drive brand awareness, customer acquisition and retention.
Leadership/Development
Coach, train, and motivate team to achieve performance goals and uphold brand standards.
Creates a positive work environment, demonstrating passion and commitment to the brand, team, and our customers.
Leads by example and provides consistent, actionable feedback to develop and ensure the success of the team.
Communicates effectively and is solution driven to drive results and accountability.
Operations
Ensures adherence to all company policies and procedures to maintain a safe work environment.
Assists with inventory management to ensure inventory accuracy, timely and accurate receipt of product, and reduce shrink/loss.
Analyzes data to drive sales and profitability and manage payroll.
Education & Experience Requirements
Minimum of 2 years retail store management experience
3-5 years retail sales experience
Experience in beauty/hair is a plus
High School diploma/equivalent is required
Available to work weekends and holidays
Knowledge & Skill Requirements
Strong organizational and communication skills
Ability to work in collaborative environment and build cross functional relationships
Be decisive and solution oriented
Demonstrates flexibility and agility in fast paced environment
Strong business acumen and knowledge of KPIs
Assistant Store Manager
Assistant manager job in New York, NY
We are seeking a dynamic and experienced Assistant Store Manager to join our retail team. The ideal candidate will be responsible for supporting store operations, supervising staff, and ensuring excellent customer service. This role requires strong leadership, organizational skills, and a comprehensive understanding of retail management to help drive sales and maintain operational excellence. The Assistant Store Manager will play a key role in inventory control, merchandising, and staff development, contributing to the overall success of the store.
Responsibilities
Assist in managing daily store operations to ensure smooth functioning and high customer satisfaction
Supervise and motivate team members, providing training and development opportunities to enhance performance
Oversee inventory management, including stock replenishment, ordering, and inventory control to minimize shrinkage
Handle customer inquiries and resolve issues promptly with professionalism and courtesy
Support sales management strategies to meet or exceed sales targets through effective merchandising and promotional activities
Manage POS systems, cash handling, cashiering duties, and ensure accurate cash register operations
Assist with recruiting efforts by participating in interviewing and onboarding new employees
Maintain store appearance through merchandising, stocking, and ensuring compliance with safety standards
Support budgeting, purchasing, and pricing decisions aligned with company policies
Implement marketing initiatives to attract new customers and retain existing ones
Ensure compliance with company policies regarding employee orientation, training & development, and store procedures
Perform administrative tasks such as payroll processing, bookkeeping, and record keeping as needed
Qualifications
Proven experience in retail management or assistant manager roles with supervisory responsibilities
Strong leadership skills with the ability to manage teams effectively
Excellent communication skills; bilingual or multilingual abilities are a plus
Proficiency in POS systems, inventory management software, and retail math principles
Demonstrated ability in negotiation, customer service excellence, and conflict resolution
Experience with merchandising, stocking, pricing strategies, and sales management
Skilled in employee orientation, interviewing, recruiting, training & development
Organizational skills with attention to detail in bookkeeping and administrative tasks
Knowledge of grocery or retail store operations is preferred but not required
Ability to handle multiple priorities efficiently with good time management skills
Strong interpersonal skills including phone etiquette and professional demeanor
Join our team as an Assistant Store Manager to lead by example in a fast-paced retail environment. We value dedicated professionals who are committed to excellence in customer service and operational efficiency.
Retail Store Manager
Assistant manager job in New York, NY
Abbode Store Manager - Job Description
We're looking for an experienced, organized, and proactive Store Manager to lead day-to-day operations at our Nolita storefront. This is a hands-on role at a fast-growing startup, and you'll be at the center of shaping how our store looks, feels, and runs. This is a foundational role with room to grow. You'll help define and improve how the store operates-from inventory systems to customer experience to in-store events.
You'll Be Responsible For:
The success of the store defined by the customer experience and business goals
Leading and managing store staff with clarity and care
Shaping how the store looks and how processes work for the best customer experience
Managing inventory, restocks, and backstock organization
Planning and executing in-store events
Maintaining store cleanliness, merchandising, and visual standards
Communicating regularly with the management about updates, needs, and improvements
Actively identifying and solving problems before they become issues
Who You Are:
Organized and detail-oriented
A natural planner who thrives on checklists, systems, and structure
Proactive, flexible, and self-starting-you don't wait to be asked
Excited to build and improve processes as we grow
Comfortable with change and willing to adapt as the business evolves
Bonus if You Have Experience With:
Shopify or similar retail platforms
Working in a creative, product-based business
Managing teams in a customer-facing role
Must be available to work in person 5 days per week at our Nolita store.
Pay is $55-72K / year based on experience.
Assistant Store Manager, Madison Avenue
Assistant manager job in New York, NY
Founded in St. Tropez in 1971, Vilebrequin is an established leader in luxury beachwear. Today, the brand has a global presence in 70 countries with 184 stores and over 650 branded corners in leading department stores. Season after season, Vilebrequin promises elegance on vacation, passing on a lasting idea of casual charm, from father to son and mother to daughter. The brand has mastered the art of tailoring swimwear, using expert craftsmanship and bold designs, all with one goal in mind:to make summer last all year long.
YOUR OPPORTUNITY
Your opportunity to join a dynamic team where every day feels like a holiday awaits! Vilebrequin is looking for a passionate and people-focused Assistant Store Manager to join its store leadership team. The Assistant Store Manager supports the Store Manager with sales generation, operations, and HR functions of the store to ensure maximum profitability and compliance with company procedures. As an Assistant Store Manager, you will partner with the Store Manager in leading the store and developing, mentoring, and motivating the staff to provide a superior level of customer service that will drive sales productivity and results. This position is onsite at the specified location and will report to the Store Manager.
YOUR IMPACT
Business Leader
Demonstrate role responsibility through strong business acumen by leveraging KPI's to develop and support business driving strategies.
Assist Store Manager in leading the selling strategy by ensuring team demonstrates expert knowledge of the product to clients.
Strive to achieve store sales goals.
Maintain adequate sales floor supervision.
Monitor adherence to all corporate customer service policies.
Elevate the Shopping Experience
Consistently achieve personal and store sales goals;serves clients according to the standard of
Vilebrequin's selling ceremony.
Incorporate the WE SELL SUN selling ceremony in every sale through applying first smile, be curious, tell the tale, unveil connections, matching top, perfect fit, reassure, and convince.
Deliver luxury clienteling to provide the best customer experience, both in-store and digitally.
Study and communicate collection details while assisting clients.
Ensure the customer wish list is always current with customers being notified when product arrives.
Exceed individual Key Performance Indicator(KPI) targets: ADS, UPT, Email Capture,Name Attachment Rate, Women's Sales, and Top to Bottom by delivering top-tier customer service.
Adhere to all corporate customer service policies.
Demonstrate effective communication with customers, coworkers, and managers.
People Leader
Exhibit enthusiasm and entrepreneurial spirit to create a positive work environment.
Lead by example and positively influence others.
Support the Store Manager's efforts to recruit,train, and develop team, ensuring all roles are filled in a timely manner with top talent.
Enforce all store policies and procedures.
Monitor compliance with company dress code.
Monitor schedule adherence and punctuality.
Utilize company performance tools to evaluate each associate and provide constant feedback to drive individual growth and improvement in partnership with Store Manager.
Operational Excellence Leader
Perform opening and closing procedures.
Maintain company's merchandising standards.
Maintain standards of cleanliness and organization.
Enforce company's loss prevention procedures.
Support store operations including, but not limited to, processing deliveries and transfers in a timely manner, merchandising goods on the sales floor and maintaining visual standards.
Execute correct POS processes including proper cash handling and opening/closing the registers.
Adhere to all operational policies and procedures.
Adhere to procedures for receiving stock and shipments
Assist in the inventory and maintenance of inventory records.
Monitor supply levels and submit store supply requests
Safeguard company property, including key holding.
Maintain standards of cleanliness and organization.
Responsible for opening and closing the store.
KEYS FOR SUCCESS
Education:
High School Diploma/Equivalency Required
1-2 years of store leadership experience, preferably with luxury brands
3+ years of experience in sales
Competencies:
Knowledge of retail management best practices
Track record of achieving results
History of building, leading,motivating, and coaching teams
Results-Driven: proven ability to understand and drive store profitability through service
Passion for luxury product with an appreciation for design
Entrepreneurial spirit
Solution-oriented
A professional, welcoming character and presentation
Ability to generate customer delight
Client-oriented with an excellent sense of service quality (go the extra mile spirit)
Excellent communication skills
Strong attention to detail
Team-oriented; “win-together” mentality
Ability to work autonomously
Strong problem-solving skills
Displays strong organizational skills and follow-through
Technologically savvy
Ability to work a flexible schedule based on business needs, which includes mornings/ evenings, weekends, and holidays
Languages:
Foreign Languages a plus
Essential Physical Requirements
Lift and/or move up to approximately 50 pounds frequently
Bending/stooping/kneeling required-frequently
Climbing ladders - occasionally
Routine standing for duration of shift (up to 8 hours)
BENEFITS JUST FOR YOU
We offer a comprehensive range of benefits to our valued associates. Depending on your positionand your location, here are a few highlights of what you might be eligible for:
A generous employee discount
Medical, Dental, and Vision insurance
Paid vacations (16 days a year) and holidays
A 401k plan with an employer contribution
Weekly Sales Bonus Structure
Tax-free commuter benefits
Employee referral program
OUR COMMITMENT
The compensation for this position is $24-$26 per hour + a weekly sales bonus structure. The rate of pay offered will be dependent upon candidates' relevant skills and experience.
Vilebrequin is an equal opportunity employer.We are committed to equal employment opportunity regardless of race, color, religion, sex, pregnancy, sexual orientation, gender identity and/or expression, marital status,age, national origin,disability, genetic information, veteran status, or any other status protected by federal, state, or local law.
DISCLAIMER
This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of the employer.
Note:
This document serves only as a sample of job duties and responsibilities and does not include an exhaustive list of all performance requirements.
Fine Jewelry Showrooms US General Manager
Assistant manager job in New York, NY
Compensation: $65,000-$80,000 OTE (Base Salary + Commission)
Applicants must have proven diamond jewelry & engagement ring sales experience, including face-to-face engagement ring consultations.
We are seeking an experienced diamond-jewelry professional to lead our 5th Avenue New York showroom and overses our LA showroom as Genral Manager US Showrooms . This role suits someone with strong luxury sales experience, a passion for fine jewelry, and the ability to manage and grow a high-performing team in a fast-paced bespoke diamond environment. Rêve Diamonds is a London, NYC and LA-based bespoke diamond jewelry company specialising in engagement rings, wedding rings, eternity rings, tennis bracelets, necklaces and more.
KEY RESPONSIBILITIES
Sales & Client Experience
Act as a brand ambassador, delivering exceptional client service and showroom performance.
Develop deep product and brand knowledge and present it confidently to clients.
Manage enquiries via email, phone and LiveChat.
Conduct in-person consultations in the NYC showroom and virtual consultations when needed.
Assist clients through our bespoke design service, preparing quotations and selecting diamonds/gemstones.
Liaise with our CAD and workshop teams on bespoke projects.
Oversee after-care follow-ups and request client reviews.
Ensure the showroom and jewelry displays are always perfectly presented.
Business Development
Achieve individual and showroom sales targets.
Grow and enrich the client database.
Use the CRM daily to manage prospects, tasks and opportunities.
Lead client-acquisition efforts both inside and outside the showroom.
Ensure accurate and complete database management for future CRM activities.
Management
Lead, coach and motivate the showroom team.
Provide weekly objectives, feedback and performance guidance.
Recruit, train and evaluate team members.
Oversee scheduling, administration and showroom operations.
Monitor competitors and identify opportunities for growth.
Represent the company at meetings, events, networking and industry functions.
Ensure all reporting and analytical tasks are accurate and submitted on time.
Maintain flexibility to support the showroom outside regular hours when needed.
What We're Looking For
Proven luxury diamond jewelry sales experience.
Passion for fine jewelry, diamonds and gemstones.
Strong ability to build trust and relationships with clients.
Consistent history of meeting/exceeding sales targets.
Excellent verbal and written communication.
High level of professionalism and customer-service standards.
Strong administration, organisation and time-management skills.
Ability to handle pressure, multitask and work to deadlines.
Tech-savvy and adaptable, with working knowledge of Google Docs and HubSpot CRM.
Well-presented, security-aware, and able to work independently as well as part of a team.
Experience & Skills
Minimum 1 year luxury retail or diamond jewelry sales experience.
Strong ability to drive sales and manage client relationships.
Ability to work varied shifts including evenings and Saturdays.
Ability to travel locally and occasionally nationally.
Team-leadership, coaching and development skills.
Strong communication skills and excellent attention to detail.
Fluent English required; additional languages an asset.
Must be authorized to work in the U.S.
Preferred
College/university degree.
GIA coursework or Graduate Gemologist qualification.
Floor Supervisor
Assistant manager job in New York, NY
MANGO is a multinational fashion company that designs, manufactures and markets clothing and accessories. At Mango, we inspire and unite through our passion for style and culture. We are in 118 countries and our online presence extends to more than 80 countries. Our team is made up of people of 112 nationalities.
In our team, we are proactive and dynamic, with communication skills and we are always open to new challenges. We are a young and multicultural team, we love the good vibes we have and we work together to achieve results. We are informed of trends and current events in the retail world.
We are currently recruiting for a Floor Supervisor for our MANGO Soho Flagship store in New York , New York located at 561 Broadway.
What would your day to day look like?
Reporting to the Store Manager, you will be responsible for the general running of the floor. You will ensure that sales targets are achieved, and customer service is at its highest level. To support the work of the Visual Merchandiser and display the product in a commercial and aesthetic manner in accordance with company standards, in order to maximize sales.
Key Responsibilities:
· To ensure and provide an excellent level of customer service in the store
· To ensure the team possesses good product knowledge and is aware of the key performance indicators
· To be familiar with and offer services according to the needs of customers in order to maximize sales
· To organize and distribute tasks and positions to each member of the team
· To ensure that sales targets are implemented, achieved and exceeded in store
· To maintain the image of the store in order to make it attractive and commercial
· To know and apply the visual merchandising standards of the brand and of the season.
· To participate in updating the Merchandising and Rotation schedules
We are looking for a self-motivated team player who is a vibrant outgoing person and can demonstrate excellent communication skills, a proactive attitude and enthusiasm to represent the brand through the delivery of excellent customer service in order to achieve and exceed sales targets. Previous experience of working in fashion retail is desirable.
Requirements:
· Prior experience in retail sales is preferred
· Must be a sales-driven, goal-oriented individual
· Passion for customer service, styling, and product
· Flexible availability, including weekends and holidays
· Must have a positive, high-energy, friendly, outgoing, and engaging personality.
· Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
· Strong time management and communication skills
· Ability to manage multiple and competing work priorities, demands, and changes
What makes us special?
As a member of the Mango team, you'll get a 40% discount on all our lines, so that you'll always be wearing the latest!
Insurance Benefit: You only pay a % of the value!
Pet Insurance - Partnering with MetLife, covering up to 90% of veterinary expenses.
401(K) Pension Plan
Holidays + Wellness Days
Vacation Days
Commuter Benefits
Bonus and/or Commission paid monthly
At Mango, we invest in your personal and professional development. Access a wide range of training courses, personalized mentoring, continuous development programs and internal promotion opportunities that will drive you toward success.
Think big! Mango offers you international opportunities in over 120 markets for you to broaden your horizons and grow with us globally.
The pay range for this position at commencement of employment is expected to be between $21.50 - $24.00/hourly; however, base pay offered may vary depending on multiple individualized factors, including location, job-related knowledge, skills, and experience. The Company reserves the right to modify this pay range at any time.
You got it?
We like you!