Top Assistant Manager Skills

Below we've compiled a list of the most important skills for an Assistant Manager. We ranked the top skills based on the percentage of Assistant Manager resumes they appeared on. For example, 28.7% of Assistant Manager resumes contained Customer Service as a skill. Let's find out what skills an Assistant Manager actually needs in order to be successful in the workplace.

The six most common skills found on Assistant Manager resumes in 2020. Read below to see the full list.

1. Customer Service

high Demand
Here's how Customer Service is used in Assistant Manager jobs:
  • Provide a consistent excellent customer service experience by maintaining the highest degree of courtesy, confidentiality and professionalism.
  • Maintained exemplary customer service within the store and established special business relationships with our customers.
  • Increased sales with excellent customer service levels and developed good relationships with regular customers.
  • Processed customer's purchases in a fast-paced environment while maintaining exceptional customer service.
  • Demonstrated great customer service and leadership by dealing with difficult scenarios and decision-making.
  • Provided efficient and cordial customer service increasing the company's professional image.
  • Led a team of customer service representatives to increase service center profitability.
  • Assisted in maintaining accurate inventory levels and exemplified superior customer service leadership.
  • Received 5-Star, Legendary Customer Service recognition for multiple secret shopper snapshots.
  • Recognized for maintaining excellent customer service, security, safety and sanitation.
  • Maintained high standards of professionalism, customer service, quality and cleanliness
  • Maintained high standards of customer service during high-volume fast paced operations.
  • Developed and implemented associates to drive for excellence in customer service.
  • Received good reviews for providing efficient and accurate customer service.
  • Coordinated with the Manager to implement excellent customer service.
  • Provide excellent customer service and build lasting customer relationships.
  • Provided excellent customer service while representing the company.
  • Provide exceptional customer service with speed and accuracy.
  • Monitored performance/customer service and morale of store employees.
  • Maintain optimum customer service and customer relations.

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2. New Merchandise

high Demand
Here's how New Merchandise is used in Assistant Manager jobs:
  • Managed inventory budgets, select and order new merchandise, liquidate overstocked items and recommended policies designed to maximize profits.
  • Performed management duties including receiving/inventory of new merchandise, bank deposits, visual merchandising, and loss prevention.
  • Participated with receiving new merchandise and worked diligently to succeed in new company promotion efforts.
  • Supported sales strategies by followed new merchandise set-up instructions and determined current merchandise set-up.
  • Designed new merchandise display organization, facilitating walk-through traffic and product interest.
  • Ordered and prepared new merchandise for customer accessibility and inventoried merchandise.
  • Designed and implemented displays upon arrival of new merchandise.
  • Selected and ordered new merchandise; liquidated overstocked items.
  • Maintained daily inventory and ordered new merchandise as needed.
  • Implemented administration-inventory control preparing store with new merchandise.
  • Managed/organized inventory, and stocked new merchandise.
  • Processed incoming shipment containing new merchandise.
  • Process and accept new merchandise coming through, Connecting with every customer, stopping our task and helping the customer first.
  • Merchandised the store and dressed mannequins on the floor as well as in the windows with new merchandise every week.
  • Oversee the stock room processing and ensure all new merchandise is properly prepared by LP standards and store floor plans.
  • Greet customers, Cashier, Answering phones, stocking new merchandise, Counting Cash register, Closing Store, Count Safe
  • Update and label new merchandise, push stock, conduct inventory and other daily necessities of store operation and function.
  • Organized and maintained back stock room and prepared new merchandise for sales floor, including inventory tracking and replenishment.
  • Opened and closed the store, counted the cashier's drawer and stocked new merchandise on the sales floor.
  • Obtained an accurate count on inventory, ordered new merchandise and conducted interviews for the best Stein mart candidates.

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3. Paperwork

high Demand
Here's how Paperwork is used in Assistant Manager jobs:
  • Assisted on a committee to streamline operational procedures which would reduce paperwork and increase efficiency with member interactions.
  • Demonstrated the ability to perform clerical duties including executing shipment, and daily paperwork.
  • Complete appropriate paperwork to ensure customer receives merchandise and partnership store receives payment.
  • Completed administrative tasks and paperwork in a timely and organized manner.
  • Performed required administrative duties on time, including processing required paperwork
  • Complete all paperwork and documentation according to guidelines and deadlines.
  • Prepared necessary paperwork to accomplish End of Period responsibilities.
  • Complete all daily paperwork accurately as directed by management.
  • Filed all necessary paperwork relating to daily business transactions.
  • Ensured paperwork was accurate and filed appropriately daily.
  • Maintain appropriate currency logs and required daily paperwork.
  • Reviewed weekly delivery reports and completed daily paperwork.
  • Processed accounts receivables; completed vehicle inventory paperwork.
  • Completed and organized daily and weekly paperwork.
  • Completed necessary paperwork that documented store progress.
  • Schedule construction and completion of regular paperwork.
  • Complete all daily paperwork neatly and accurately.
  • Manage inventory and prepare necessary paperwork.
  • Prepared daily deposits and paperwork.
  • Experience in handling confidential paperwork.

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4. Bank Deposits

high Demand
Here's how Bank Deposits is used in Assistant Manager jobs:
  • Handled day-to-day operations, including reconciling daily revenue reports, preparing bank deposits and maintaining store organization and sanitation.
  • Bank Deposits Customer Service Date Entry Telephone Operator Inventory Supervised/trained 1-6 employees Payroll Monetary Transactions Daily Reports
  • Applied exceptional customer service and cash-handling skills including bank deposits in a busy metro-area.
  • Ensured accuracy and timeliness of bank deposits and prepared monthly closing reports.
  • Researched customer disputes, unmatched bank deposits, and problematic auditing situations.
  • Recorded and reconciled daily bank deposits and automatic payments in QuickBooks.
  • Performed administrative tasks including bookkeeping and daily bank deposits.
  • Prepared bank deposits and deposited money into companies account.
  • Performed daily financial reconciliations and made bank deposits.
  • Deposited bank deposits for accuracy and theft prevention.
  • Managed daily bank deposits and story inventory.
  • Executed bank deposits and maintained cinema database.
  • Completed daily bank deposits and necessary paperwork.
  • Key holder, opened and closed tills, counted money and made bank deposits, handled bookkeeping and preformed data entry.
  • Opened and closed premises * Responsible for all cash register transactions, bank deposits * Ear Piercings * Merchandising * Freight management
  • Bank deposits, cash wrap, make schedule, inventory, unloaded trucks & stock, resets, cashier, customer service
  • Opened and closed store as well as nightly bank deposits without supervision, plan and post weekly schedule for all employees.
  • Profit and loss, hired, bank deposits, inventory, ordered food and supplies, trained, made dough from scratch
  • Perform most managerial duties, including scheduling, inventory, customer service, processing of payments and delivery of bank deposits.
  • Cashier, order stock, stock, check in vendor's, enter supply orders into the computer, bank deposits

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5. Sales Goals

high Demand
Here's how Sales Goals is used in Assistant Manager jobs:
  • Ensured spa successfully achieved sales goals, business objectives and overall profitability.
  • Collaborated with store manager to determine weekly/monthly sales goals and advertising plans.
  • Deliver excellent customer service while consistently meeting monthly sales goals.
  • Received recognition for exceeding weekly/monthly sales goals on multiple occasions.
  • Recognized for consistently exceeding sales goals.
  • Review sales goals with management and team members to implement strategy and execute plan on increasing and maintaining sales and metrics.
  • Assisted in scheduling, auditing, setting and achieving sales goals, and rearranging store with proper marketing set by corporate.
  • Managed staff, worked to achieve monthly sales goals, handled salon expenses, boosted team morale and performed closing duties.
  • Enhanced customer service, educated local area on new management, and boosted revenue while consistently achieving sales goals throughout tenure.
  • Trained staff in proper use of software, maintained office computers, assisted employees in helping reach monthly sales goals.
  • Assisted in scheduling employees, A/P & A/R, maintaining company's monthly sales goals, marketing, & budgeting.
  • Work hand in hand with the Studio Manager to make sure the studio runs smoothly and sales goals are met.
  • Assisted Store Manager with monitoring daily productivity, quality control, meeting daily sales goals, and sales team management.
  • Participate in achieving store sales goals by suggesting sell add-on items and participating in retail store and commercial sales activities.
  • Support the Store Manager in the efficient operation of the store with priority to exceeding personal and store sales goals.
  • Skilled in exceeding sales goals and company expectations by expanding client base and maintaining high standards of customer service.
  • Generate daily, nightly, and weekly reports such as deposit logs, inventory logs, and sales goals.
  • Spearheaded the development of several templates that tracked sales goals and revenue growth while improving existing cash handling processes.
  • Assisted the Store Manager in leading staff to achieve sales goals and working with employees to address poor performance.
  • Identify work to be done, prioritize and complete daily assignments and share responsibility for meeting store sales goals.

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6. Food Safety

high Demand
Here's how Food Safety is used in Assistant Manager jobs:
  • Practice excellent food safety and sanitation practice standards; monitor compliance with safety guidelines, build awareness about safety.
  • Trained new employees in product preparation, food safety customer service, financial accountability, and cash/security procedures.
  • Implement food safety procedures to ensure a safe operating environment for personnel and restaurant operation.
  • General tasks included team management, ensuring food safety standards, and guaranteeing customer satisfaction.
  • Ensured food safety procedures were executed according to policy as well as health/sanitation regulations.
  • Managed quality and food safety procedures and addressed situations that posed potential risks.
  • Implement or oversee environmental management or sustainability programs addressing issues for Food safety.
  • Supervised food preparation to ensure that food safety and operations standards are maintained.
  • Received Food Safety Manager Certification from National Registry of Food Safety Professionals.
  • Maintained food safety practices, customer satisfaction, equipment and food inventories
  • Earned Food Safety Certificate by completing management courses within grocery/restaurant fields.
  • Promoted cleanliness and food safety through sanitation of various workstations.
  • Assisted companies in developing and implementing food safety programs.
  • Completed all training materials and followed food safety regulations.
  • Ensured compliance with food safety and sanitation regulations.
  • Complete knowledge regarding food safety and associated regulations.
  • Maintain food safety standards, inventory management daily.
  • Ensured location was consistently food safety certified.
  • Completed Food Safety Program and received certification.
  • Reiterated and enforced food safety knowledge.

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7. Retail Store

high Demand
Here's how Retail Store is used in Assistant Manager jobs:
  • Assisted Manager with responsibilities and operations of an International retail store offering premium fashion jewelry and hand-designed crystal living pieces.
  • Directed daily operations for a retail store which included business development, customer service, marketing and inventory analysis.
  • Worked independently and alongside store management to ensure an organized and productive retail store.
  • Developed and maintained system for tracking inventory and purchasing merchandise of retail store.
  • Combined business and operations expertise to deliver smooth day-to-day retail store management.
  • Managed high volume retail store with primary responsibility of operational integrity.
  • Delivered exceptional customer service at a high-volume retail store.
  • Co-managed a million-dollar retail store supervising twelve employees.
  • Facilitated communication with retail store and pharmacy personnel.
  • Provided pharmaceutical and retail store services.
  • General operations of wholesale/retail store.
  • Managed retail stores and co-workers to maintain sales, stock, supplies, customer issues, and overall cleanliness and appearance.
  • Employed as an Assistant Manager for an affordable retail store catering to plus size, juniors, and women's apparel.
  • Assisted district manager with multiple store reset projects; assisted local store manager with all aspects of daily retail store operation.
  • Managed 15 sales staff to perform all aspects of retail store operation that resulted in $1.2 million in annual sales.
  • Assisted the Store Manager in the general operation of a retail store with a yearly sales volume of $20 million.
  • Assisted in the management of a retail store, as well as the hiring, reprimands, and training of employees.
  • Manage high volume retail store by supervising the effectiveness of merchandise set up ensuring merchandise is displayed according to corporate standards.
  • Reported and made recommendations on building, grounds, security, safety and loss prevention concerns to the Retail Store Manager.
  • Assisted store manager in the smooth and profitable daily retail store operations in the sale of Men and Women accessories.

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8. Sales Floor

high Demand
Here's how Sales Floor is used in Assistant Manager jobs:
  • Maintained an aesthetically pleasing sales floor through detailed visual merchandising.
  • Replenished sales floor daily and maintained presentations.
  • Spend 20% of the sales floor planning and creating a labor management schedule catered to the trend of the business.
  • Ensured proper replenishment of sales floor items, processing new merchandise, and consistently auditing for fullness and accuracy of placement.
  • Assisted customer in sales floor with education, selection and purchase of eye wear based on prescription and customer's needs.
  • Run sales floor, customer service, cashier, processed orders, stocking, shipping & receiving, designed store layout.
  • Implemented all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
  • Controlled shrink, expenses, and payroll while ensuring sales floor is adequately stocked and merchandised displayed to brand presentation.
  • Ensured the sales floor was up to date on marketing layouts and rearranged the store to comply with headquarters directions.
  • Record hourly sales, merchandise sales floor, inform and oversee daily tasks of associates, and monitor weekly shipments.
  • Lead examples of selling and filling on the sales floor, making sure the product was well presented and stocked.
  • Maintained sales floor and kept up with displays and made sure that all product was well stocked and kept fresh.
  • Organized and processed high volumes of Website orders, maintained inventory on sales floor, received and invoiced orders.
  • Corrected warehouse stock issues by organizing back room, updating on hand counts and filling product to sales floor.
  • Manage the sales floor, making sure that customers are receiving the best possible service from the sales associates.
  • Received, processed, and merchandised soft good merchandise to the sales floor as quickly and efficiently as possible.
  • Capitalized on opportunities to train and coach associates on and off the sales floor by redirect as needed.
  • Provided teaching and coaching on the sales floor, empowering sales associates to consistently deliver successful sales solutions.
  • Offer consultative sales and service on the sales floor during retail hours (including nights and weekends).
  • Toured the sales floor regularly, spoke with colleagues and customers, and identified or resolved urgent issues.

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9. Inventory Control

high Demand
Here's how Inventory Control is used in Assistant Manager jobs:
  • Learned advance sales techniques, administrative account and records management, work-schedule development, and cash/inventory control and order verification policies.
  • Managed up to fifteen high school-aged personnel; processed daily/weekly payroll and inventory controls; maintained inventory; and monitored productivity.
  • Assisted with store operations including inventory control, merchandising, product ordering, overstocks, and supporting weekly advertised promotions.
  • Meet financial objectives by focusing on inventory control, completing audits, monitoring cost and maximizing profitability.
  • Cash management -Expense Control -Inventory Control -Records Management -Sales Forecasting -Store Operations -Advertising -Leadership / Team Building
  • Manage buying and inventory control to ensure sufficient levels of high-quality product while eliminating waste.
  • Managed inventory control and ordering procedures - inventory accuracy for receiving and quality inspection processes.
  • Supervised warehouse operations, including shipping and receiving, inventory control and quality assurance.
  • Managed purchasing and inventory control to ensure sufficient levels of product for customer demand.
  • Assisted in developing improved guidelines for invoicing, inventory control and returns processing.
  • Supervised shipping and receiving and inventory control while maximizing profit and minimizing theft.
  • Utilized Java based inventory control, ordering system to maintain appropriate inventory levels.
  • Ensured proper inventory control and product rotation to maximize product freshness and availability.
  • Maintained all aspects of inventory control by protecting company property and assets.
  • Provided inventory control; ordered and stocked items and maintained vendor relationships.
  • Participated in opening and closing of registers and maintained inventory control.
  • Increased profitability through a successful training program and proper inventory control.
  • Performed excellent customer service, prepared schedule, performed inventory control.
  • Supervised shifts, trained employees, maintained inventory control and facility maintenance
  • Inventory control, evaluating merchandise trends and determine customer demands.

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10. Daily Operations

high Demand
Here's how Daily Operations is used in Assistant Manager jobs:
  • Assisted store manager in daily operations including merchandising and inventory (assumed store responsibility when store manager was absent).
  • Assisted manager with daily operations of facility ensuring that Bingo sessions were conducted timely and according to contract agreements.
  • Managed daily operations of restaurant Completed cash reconciliation reports Hired and trained new employees Offered excellent customer service
  • Managed daily operations in parking facility including sales and keeping detailed paperwork Hired new employees Trained new employees
  • Manage daily operations and generate business by selling products and services to potential and existing customers.
  • Managed expense control and adherence to all company guidelines and procedures to ensure efficient daily operations.
  • Processed administrative paperwork, updated personal files and daily operations of the assigned store.
  • Assisted store manager in daily operations while assuming store responsibility in her absence.
  • Inspire and encourage teamwork towards successfully achieving sales goals and upholding daily operations.
  • Executed daily operations of compiling sales data including alcohol, lottery and tobacco.
  • Directed all daily operations, including overseeing employees to ensure front-end effectiveness.
  • Provide excellent customer service to new/existing customers, while maintaining daily operations.
  • Assisted store Manager with daily operations in compliance with established procedures.
  • Managed daily operations and generated daily reports on UNIX-based computer system.
  • Managed daily operations of running a popular fast-paced retail store.
  • Supervised daily operations of shop activity to ensure customer satisfaction.
  • Generated sales reports and inventories and managed daily operations.
  • Supervised and intervened in all daily operations as needed.
  • Executed daily operations to insure food safety and quality.
  • Supervised daily operations, including opening and closing procedures.

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11. Loss Prevention

high Demand
Here's how Loss Prevention is used in Assistant Manager jobs:
  • Tracked inventory assurance under loss prevention initiatives and supervised completion and delivery of product sales to corporate clients.
  • Maintained appropriate inventory levels, received shipments, managed inventory logs and loss prevention records.
  • Carried out disciplinary actions when necessary and served as primary enforcer of loss prevention tactics.
  • Performed a quarterly operations and loss prevention audit and successfully improved areas of opportunity.
  • Practiced loss prevention procedures and performed other related retail duties as required.
  • Secure Company assets and property and maintain loss prevention and operational standards.
  • Monitored and analyzed sales productivity as well as loss prevention statistics.
  • Guaranteed company assets by ensuring adherence to all Loss Prevention procedures.
  • Protected company assets through awareness of Loss Prevention policies and procedures.
  • Completed profit and loss performance report inventory count and loss prevention reports
  • Monitor store activity for internal and external loss prevention situations.
  • Established and managed vendor relationships; oversaw loss prevention initiatives.
  • Assumed all responsibility for loss prevention and shortage control procedures.
  • Coordinate with Loss Prevention to implement initiatives regarding shrink reduction.
  • Communicate any integrity issues to the District Loss Prevention Supervisor.
  • Performed numerous loss prevention duties both internally and externally.
  • Executed loss prevention controls through enforcement of existing policies.
  • Assumed responsibility for and implemented loss prevention initiatives.
  • Identified potential shoplifters and alerted Loss Prevention.
  • Performed loss prevention audits and associate education.

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12. Customer Complaints

high Demand
Here's how Customer Complaints is used in Assistant Manager jobs:
  • Prepared sales and customer relations reports by analyzing and categorizing sales information; identified and investigated customer complaints and service suggestions.
  • Provided excellent customer service by demonstrating corporate professionalism, resolving customer complaints, assuring fast, friendly and efficient service.
  • Guaranteed positive experiences with high level of customer service and utilized conflict resolution skills to resolve any customer complaints.
  • Handled customer complaints and escalations with negotiation and compromising skills, resulting in customer satisfaction and membership retention.
  • Helped customers by providing information, answering questions, identifying and investigating customer complaints and service suggestions.
  • Handled and solved customer complaints promptly, effectively and report potential claims of dissatisfaction to management.
  • Responded to and resolved customer complaints and comments quickly and effectively; ensured positive customer experience.
  • Monitored inventory while assisting customers, answered questions, and resolved customer complaints.
  • Reported to upper management on daily activities including customer complaints and employee activities.
  • Identified and investigated customer complaints, service suggestions and implemented corrective actions.
  • Responded to customer complaints online with professional attitude and excellent writing ability.
  • Resolved customer complaints or answered customers' questions regarding policies and procedures.
  • Mediate customer complaints to resolution utilizing my interpersonal and problem solving skills.
  • Assisted with customer reception duties including customer relations and solving customer complaints.
  • Resolved customer complaints and responded quickly and efficiently to customer requests.
  • Handled customer complaints and quickly offered resolution for increased customer satisfaction.
  • Handled all customer complaints and escalations to a successful resolution.
  • Handled in-store customer complaints; encouraged a friendly customer-service environment.
  • Resolve customer complaints regarding worker performance and services rendered.
  • Handled customer complaints to ensure and maintain customer satisfaction.

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13. Food Preparation

high Demand
Here's how Food Preparation is used in Assistant Manager jobs:
  • Oversee monthly inventory, employee/management scheduling, purchasing, resource allocation, food preparation/recipes, alcohol sales, and financial analysis/reporting.
  • Provide mentoring and training assistance for blind vendors in various State-owned coin-operated vending and food preparation locations.
  • Completed food preparation and fulfilled customer's requests while adhering to locally licensed sanitation regulations.
  • Cash register operation Cooking Sanitation Food preparation Opening store Closing store Ordering products Customer service
  • Trained employees in customer service and food preparation procedures according to establishment standards.
  • Demonstrated and followed standard procedures for safe food preparation, assembly and presentation.
  • Supervised and coordinated activities of cooks and workers engaged in food preparation.
  • Monitor food preparation and production, ensuring integrity and quality of product.
  • Managed food inventory and observed and evaluated food preparation and serving workers.
  • Maintained company standards along local health regulations with food preparation and selling.
  • Worked Dietary Aide position when needed and monitored food preparation and distribution.
  • Supervised timely and neat food preparation according to high company standards.
  • Completed many training programs including personnel and food preparation classes.
  • Monitor food preparation and presentations to comply with company standards.
  • Maintained food preparation to maintain ServSafe safety standards.
  • Monitored health regulations regarding food preparation and serving.
  • Operated food preparation equipment and calculated monetary exchange.
  • Resolve customer complaints regarding food preparation and service.
  • Purchased food products and associated food preparation products.
  • Determined and adhered to food preparation procedures.

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14. Company Policies

high Demand
Here's how Company Policies is used in Assistant Manager jobs:
  • Complied with company policies and procedures and government regulations for sales transactions and verification of eligibility to purchased age-restricted products.
  • Work one-on-one with store manager to understand company policies for various business and technological situations.
  • Delivered daily company sales goals by implementing company policies due to superior customer service.
  • Assisted in new hire training and orientation on company policies and regulatory requirements.
  • Maintained customer service quality standards by monitoring and enforcing company policies and procedures.
  • Demonstrated exceptional in-depth financial management expertise and enforced company policies and procedures.
  • Participated in administering company policies and developing long range goals and objectives.
  • Provided coordination of benefits and administration of company policies and procedures.
  • Verify that company policies have been implemented upon completion of installations.
  • Managed confidential information and documentation as required by Company policies.
  • Counseled and terminated associates that violated company policies and procedures.
  • Carried out supervisory responsibilities in accordance to Company policies.
  • Monitored associates compliance with company policies and procedures.
  • Understand basic company policies and standard operating procedures.
  • Monitored compliance of company policies and procedures.
  • Supported and enforced company policies and procedures.
  • Implemented and ensured adherence to company policies.
  • Supervised associates accordingly with the company policies.
  • Awarded for exceeding expectations within company policies.
  • Administered company policies/procedures meeting required sales goals.

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15. Staff Members

average Demand
Here's how Staff Members is used in Assistant Manager jobs:
  • Delegated work assignments, monitored and evaluated employee performances and motivated staff members.
  • Reviewed and motivated staff members while developing an organized structure throughout school semesters.
  • Conduct coaching and counseling and provide opportunities for professional development among staff members.
  • Participate in ongoing training and continuous development of management and staff members.
  • Verify accuracy of daily documentation from staff members related to patient care.
  • Conducted routine employee assessments, evaluating approximately 30 staff members.
  • Trained staff members in sales effectiveness and customer service
  • Managed/Supervised over 10 staff members to include scheduling.
  • Manage staff members and daily operations
  • Manage, assign, and assist in the completion of tasks for up to 5 staff members at any given time.
  • Create a culture based around goal setting and continuous daily improvement of all staff members by providing constant feedback and coaching.
  • Assisted manager with tasks including training new staff members, scheduling, merchandising, resolving staff conflicts, and loss prevention.
  • Ensured 30 staff members were informed of all standard operating procedures and regulations and knew where to find them for reference.
  • Worked closely with manager on developing new projects and creating an environment of support for all staff members and customers.
  • Initiated monthly meeting with Company owner and senior official staff members to discuss issues, progress and to be updated.
  • Identify training needs in culinary skills, including safety, for staff members and design programs to address those needs.
  • Worked vigorously to meet sales goals, hired and trained new staff members, maintained a clean and organized environment.
  • Helped to direct up to 5 staff members engaged in providing short-term loans, assessing applicant creditworthiness and issuing credit.
  • Performed daily open and closing store procedures, prepared store deposits, Monitored staff and productivity, Trained incoming staff members
  • Job Description- Making sure the store is running smoothly and efficiently, and to interview and train new staff members.

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16. Company Standards

average Demand
Here's how Company Standards is used in Assistant Manager jobs:
  • Ensured guest service in all areas met company standards; demonstrated ability to utilize positive communication and resolve escalated customer inquiries.
  • Helped store manager maintain profitability of store within or exceeding company standards by controlling costs associated with inventory and payroll.
  • Manage retail inventory in compliance with company standards to include budgeting, forecasting, and managing appropriate inventory levels.
  • Maintained store-level compliance with company standards of safety, security, facility maintenance, and other administrative duties.
  • Provided outstanding customer service per company standards, generated sales, provided store maintenance and inventory.
  • Managed day-to day operations overseeing up to 18 employees including Department Managers while maintaining company standards.
  • Supervised sales floor and ensured that all customer interactions were being executed above company standards.
  • Maintained adherence to company standards and policy; coordinated concerns from customers/employees to appropriate personnel.
  • Scheduled employees according to company standards in order to maximize profitability and stay within budget.
  • Distributed and delivered merchandise, priced accordingly and placed properly per company standards 3.
  • Provided excellent customer service and ensured sales staff embraced company standards and maximized growth.
  • Ensured merchandising operations and Club standards are aligned with Company standards and member expectations.
  • Ensured that orders are accurately prepared and delivered timely according to company standards.
  • Re-structured and implemented company standards to improve customer service and ensure client satisfaction.
  • Exemplified professional behavior and conducted all matters as per Company standards.
  • Meet all customer service needs while providing professional representation of company standards
  • Recruited and trained new employees ensuring development met prescribed company standards.
  • Executed Opening and Closing operational procedures that adhered to company standards.
  • Scheduled staff and utilized payroll hours effectively to company standards.
  • Supervised merchandise placement per company standards using visual display technology.

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17. Data Entry

average Demand
Here's how Data Entry is used in Assistant Manager jobs:
  • Generated and reported detailed daily & monthly sales analysis handled data entry and required filings for relevant reports
  • Handled basic administrative duties including data entry, filling, faxing and analyzed arithmetic calculations.
  • Operated cash register, counted drawer and performed administrative/data entry duties to close business.
  • Verified data entry procedures to detect and promptly rectify errors in customer information.
  • Maintained and processed inventory on daily basis using data entry system
  • Provided efficient data entry into the information systems as required.
  • Scheduled appointments and performed data entry to complete appraisal reports.
  • Major work emphasis involved developing user data entry screens.
  • Conducted data entry on incoming and outgoing inventory.
  • Inventory shipment unloads and data entry responsibilities.
  • Performed data entry and inventory of merchandise.
  • Operated company database for data entry.
  • Handled monetary transactions and data entry.
  • Performed Data entry: Inventory Control
  • Maintained historical human resource records by designing a filing and retrieval system for past and current records; data entry.
  • Placed orders, conducted data entry of all price changes, ensured stock was current, and conversed with representatives.
  • Coordinated shipping/handling, stocking, decorating, data entry, motivation seminars, financial transactions, and other special projects.
  • Recruit new employees, manage payroll, updating visuals, data entry, marketing, recruiting, training new hires.
  • Update online product and pricing grids of major stores - Data entry for advertisement - Edit prints of coupons and sale
  • Handled day to day tasks including; bank drops, data entry, customer service, and building furniture.

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18. POS

average Demand
Here's how POS is used in Assistant Manager jobs:
  • Directed general restaurant operations, monitoring food quality and staffing requirements to ensure a positive dining experience for every guest.
  • Provide leadership by keeping things fun and encouraging enthusiasm and a positive mental attitude and commitment toward company objectives.
  • Managed the Business Continuity Program for the call center operations including strategic imagination to minimize exposure.
  • Prepared job proposals accommodating various budgets and incorporated sales techniques to acquire customer accounts.
  • Replaced deposit ribbons and inkwells to ensure ATM properly documented customer deposits.
  • Completed general accounting duties including making bank deposits and processing payments.
  • Streamlined daily reporting information entry for efficient record keeping purposes.
  • Facilitate clear communication between staff and higher manager positions.
  • Conducted screening and interviewing process for vacant positions.
  • Maximized employee retention by creating positive work environment.
  • Motivate staff and maintain a positive work environment
  • Document positive and constructive observations for stylist.
  • Posted and filed Personal Action Notifications.
  • Prepared deposit accounting and finalize statements.
  • Make out schedules and process payroll, cash out cashiers, balance safe and bank deposits as well as opening/closing store.
  • Handled daily activities including managing and coaching of sales associates, daily progress reports, and reconciliation of deposits and receipts.
  • Performed tasks not normally completed by a person of my position in the area of inventory related operations on the computer.
  • Completed daily registering and store open/close functions, took responsibly of company bank deposits as required by the store manager.
  • Completed food orders from all positions on the preparation line for customers accurately and promptly in a high volume store.
  • Handled cash and bank tills for cashiers; customer returns, exchanges and refunds, and deposits for the store.

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19. Customer Relations

average Demand
Here's how Customer Relations is used in Assistant Manager jobs:
  • Demonstrated and utilized high-quality customer service and coordinated all donations with location organizations, increasing customer satisfaction and improving customer relations.
  • Build and manage outstanding customer relationships to identify and fulfill both current and future customer requirements and accelerate revenue growth.
  • Establish services, policies, procedures and operating systems to develop, expand customer relationships and execute operational management objectives.
  • Experienced in managing different areas in restaurant operations such as customer relations, vendors relations, inventory control etc.
  • Classify an inventory of over 5,000 event elements and accessories Skills Used Customer Relationship Management Inventory Control Quality Assurance
  • Managed customer service and customer relations competently by handling telephone and personal inquiries in order to promote rentals.
  • Summit - Directly assisted store manager with major remodeling and renovation of facility while maintaining good customer relations.
  • Created and implemented a successful marketing and promotional campaign to spread consumer awareness and build customer relationships.
  • Managed operations including customer relations, facility maintenance, finance, inventory, and quality control.
  • Offer banking solutions to customers after capturing the customer profile conversation on Customer Relationship Management system.
  • Addressed customer inquiries and resolved complaints to provide quality customer experience and maintain strong customer relations.
  • Developed a positive customer relationship through friendly greeting and excellent service I managed returns and exchanges.
  • Provide exceptional customer service at the register by building customer relationships to promote repeat business.
  • Improved customer relations by dealing with complaints and providing constructive solutions to ensure customer satisfaction.
  • Prepared sales and customer relations reports by analyzing and categorizing store data and sales information.
  • Provided the day-to-day leadership by building strong customer relationships supporting business growth to enhance profitability.
  • Managed restaurant operations such as customer relations, delegate employees, and product availability.
  • Executed marketing initiatives and programs focused on strengthening customer relationships and driving revenue growth.
  • Help increase store profitability through customer retention, and sales through customer relationship development.
  • Acquired feedback by maintaining close customer relationships and proactively anticipating evolving market demands.

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20. Weekly Schedules

average Demand
Here's how Weekly Schedules is used in Assistant Manager jobs:
  • Prepared weekly schedules and monitored attendance and executed disciplinary action as well as positive reinforcement.
  • Developed weekly schedules, orientations, and performance evaluations for employees
  • Supervised 5-10 staff Completed weekly schedules Provided customer service MANAGER
  • Processed weekly payroll and developed weekly schedules.
  • Facilitated payroll and created weekly schedules.
  • Handled weekly schedules according payroll policy.
  • Created weekly schedules and developed marketing.
  • Created and managed weekly schedules and set sales goals for sales associates based on the monthly sales goal of the store.
  • Processed returns, handled cash and credit card payments, restocked items, handled paperwork, e-mails, and weekly schedules
  • Assign weekly schedules to employees according to our year to date sales report making sure not to exceed unruly hours.
  • Maintained and created weekly schedules, managed payroll, and oversaw the entire buildings safety, security and cleanliness.
  • Provided all employees with biweekly schedules and enforcing all company policies to provide and safe and productive work place.
  • Job Duties: Sales and assisting customers, stocking, unloading trucks, supervising employees, making weekly schedules.
  • Completed paperwork and maintaining records on weekly schedules, safety walks, daily recap, delivery labels and markdowns.
  • Prepared weekly schedules, and ensured product quality and freshness through expediting and having an eye for detail.
  • Train and supervise direct support staff; maintain weekly schedules, attendance and maintain residents' financial records.
  • Prepare weekly schedules for all staff members and handle all the marketing output for social media pages.
  • Prepared weekly schedules to guarantee floor coverage, reviewed time sheets and other payroll documentation for accuracy.
  • Processed weekly schedules and payroll and secured cash flow of at least $1.5 million annually.
  • Created weekly schedules according to company dictated hour budget and supervised staff consisting of 10-15 employees.

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21. Inventory Management

average Demand
Here's how Inventory Management is used in Assistant Manager jobs:
  • Received quotations and prepared comparative statements, negotiated and finalized purchase orders with due approvals and implemented inventory management techniques.
  • Established inventory management processes that reduced waste and eliminated product outages; reduced expired/discarded items down from $300/month average.
  • Supervised and assisted with store's visual merchandising and inventory management to ensure in-stock levels and presentation exceeded company standards.
  • Appointed to oversee all levels of operation including staffing, inventory management, administrative, payroll and kitchen operations.
  • Managed procurement activities by identification of requirements, sourcing, contract management, inventory management and invoice posting.
  • Perform daily/monthly accounting, inventory management, enforcement of cash handling policies and responsibilities, and office paperwork.
  • Ensured efficient and effective inventory management, appealing and profitable merchandise presentation, and quality customer service.
  • Performed inventory management including the creation of a plan regarding the preparation of annual inventory counts.
  • Assisted internal department managers with daily reports, inventory management, and supervision of department staff.
  • Direct and oversee store operations - including merchandising, monitoring controllable expenses and inventory management.
  • Performed bookkeeping, scheduling tasks, daily cash reconciliation, inventory management and customer relations.
  • Direct consumer sales Store management Store merchandising/marketing Inventory management & basic accounting functions Client relations.
  • Utilized AS400 inventory management system to intercept weekly merchandise deliveries and monitor in-store stock levels.
  • Trained and supervised associates on sales practices, inventory management and reconciling cash receipts.
  • Oversee and follow all operating procedures including cash handling, inventory management and reporting.
  • Developed and implemented new inventory management system to improve inventory accuracy and sales.
  • Assist the department manager in ensuring accurate inventory management and achieve shrinkage goals.
  • Optimized expenses by controlling ordering of product, inventory management, and merchandising.
  • Experience managing store facility, strategic inventory management system, controlling store expenses.
  • Oversee day-to-day operations including inventory management, sales reporting and expense tracking.

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22. Product Knowledge

average Demand
Here's how Product Knowledge is used in Assistant Manager jobs:
  • Demonstrated community and apartment/model and applied product knowledge to clients needs by communicating the features and benefits.
  • Modeled sales expectations by utilizing marketing and selling techniques and communicated product knowledge to the customer.
  • Developed training strategies to ensure that all associates possessed superior customer service and product knowledge.
  • Provided excellent customer service with positive attitude and exceptional product knowledge.
  • Maintained an awareness of all product knowledge information and merchandise promotions.
  • Coached sales expectations by utilizing various techniques and communicating product knowledge.
  • Communicated product knowledge to customers and made personal recommendations.
  • Provided professional-level product knowledge to customers and employees.
  • Applied extensive product knowledge to guarantee customer satisfaction.
  • Possessed excellent product knowledge and customer service.
  • Delivered excellent customer service through product knowledge.
  • Provide product knowledge and exceptional customer service.
  • Bring strong management skills in customer service, sales, merchandising, product knowledge, inventory control, and staff training.
  • Ensured company brand standards and creative elements are maintained and supported and that all leaders and associates possess comprehensive product knowledge.
  • Maintained a high level of product knowledge, used a command driven computer system, and maintained excellent customer service skills.
  • Worked with sales staff on merchandising, customer service, product knowledge, coordinating sales efforts, and resolving customer disputes.
  • Recognized on six occasions for top monthly sales in the region as a result of strong product knowledge and persuasion skills.
  • Utilized personal product knowledge that directly impacted sales which kept both stores in the top 3 of the company consistently.
  • Ensured management and associates were trained on customer service and selling skills, company policies and operations and product knowledge.
  • Administer processes and procedures within the store to include inventory management, product knowledge, merchandising and shop presentation.

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23. Phone Calls

average Demand
Here's how Phone Calls is used in Assistant Manager jobs:
  • Fielded telephone calls to assist computer users encountering problems.
  • Received and answered telephone calls to maintain customer satisfaction.
  • Addressed inbound telephone calls courteously and professionally.
  • Reconcile telephone calls and miscellaneous accounts.
  • Answer telephone calls - File invoice papers for the trucks we received - Greet customers as they walk in the store.
  • Answer and make telephone calls and give information to callers, take messages, or transfer calls to appropriate individuals daily.
  • Assisted with taking patient vitals, interpreting test results, scheduling appointments, triage phone calls and determining patient needs.
  • Performed secretarial and general clerical tasks (typing, filing, scheduling, screened incoming telephone calls and visitors).
  • Screened phone calls along with data collection of biographical, financial and other information for new and current client profiles.
  • Coordinate outbound marketing efforts, including but not limited to phone calls, marketing mailers, and Thank You cards.
  • Pierce ears, Customer Service, Answer Phone Calls, Cashier, Sales Associate, and Daily and Weekly Paperwork.
  • Complete daily phone calls, consisting of over 100+ accounts thus establishing customer relations through persistent and detailed skip searching.
  • Make phone calls to potential customers and current customers who are behind or in a position to refinance a loan.
  • Make sure store stays ready and passes all health inspection s. Customer service such as answering phone calls for store.
  • Answer and initiate a high daily volume of phone calls, addressing a wide variety of questions and requests.
  • Answered phone calls and made phone calls, sold memberships, assisted members and customers, and filed paperwork.
  • Utilized quality telecommunication skills to address customer concerns over the phone, ranging from 7-10 phone calls per shift.
  • Worked on cash register, assisted customers, Photographer, answered phone calls, managed inventory and employee hours.
  • Qualified potential new customers and followed up through phone calls, mailings, and in-store visits for local retailers.
  • Participated in ordering uniforms and office supplies for inventory control Answered phone calls and addressed motorist questions or complaints.

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24. New Associates

average Demand
Here's how New Associates is used in Assistant Manager jobs:
  • Completed background checks including criminal checks and employment checks Trained new associates and managers following company training standards.
  • Developed strategic displays and produce placement techniques recruiting and training new associates.
  • Participate in internal mentoring programs and mentoring of new associates
  • Administered weekly interviews and orientations for all new associates.
  • Developed new associates to constantly demonstrate brand standards.
  • Developed and mentored new associates and management trainees.
  • Train new associates for specific responsibilities.
  • Worked as manager at Build a bear, trained new associates that came, did daily cash management and nightly drops.
  • Administered payrolls, recruited new associates, trained and developed future managers, motivated and encouraged associates to achieve daily goals.
  • Hired and trained new associates for stores throughout the market and trained Store Managers on Save a Lot processes for hiring.
  • Open and close store, pick up and deposit night drop off, sales, inventory and training new associates.
  • Processed crew and shift manager applications, interviewed applicants and helped the general manager with training of these new associates.
  • Hire and train new associates, create work schedules, monitor and evaluate employee performances, and motivate staff members.
  • Help with training new associates, and make sure the business runs smoothly and that all sales goals are met.
  • Train new associates on our customer service program, which increased our scores on customer satisfaction survey to eighty percent.
  • Perform opening and closing duties; perform bank runs, train new associates, display new merchandise and movies.
  • Serve as the model for customer service and other vital behaviors for both current associates and developing new associates.
  • Implemented training courses for new associates, highlighting customer service, company values, and product knowledge and application.
  • Facilitate new hire orientation making sure new associates know our best practices, policies and procedures and safety expectations.
  • Managed various people in the absence of the supervisor, cross trained new associates, heavy litigation work.

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25. Weekly Inventory

average Demand
Here's how Weekly Inventory is used in Assistant Manager jobs:
  • Organized and adjusted physical tire inventory accordingly to ensure room for weekly inventory delivery trucks.
  • Managed staff scheduling and supervision, receiving weekly inventory, in-store promotions, week-end sales reporting
  • Managed bi-weekly inventory of 100 food items to assure timely production without wasting ingredients.
  • Performed weekly inventory count and placed order through parent company for inventory supply replenishment.
  • Conduct weekly inventory and reconciliation of all items involving food and beverage items.
  • Counted weekly inventory and recorded essential information to maintain proper store efficiency.
  • Delivered a weekly inventory report of products in drugstores to Sales Representatives.
  • Maintained stock and recorded weekly inventory to ensure availability of products.
  • Maintained excellent vendor relationships concerning weekly inventory arrival and quality assurance.
  • Conducted bi-weekly inventory counts to ensure accurate inventory management and supply.
  • Performed daily and weekly inventory and purchasing for several departments.
  • Conducted weekly inventory and placed orders helped build proper par numbers
  • Tabulated daily and weekly inventory to ensure loss prevention.
  • Organized and implemented weekly inventory reports for the company.
  • Completed semi-weekly inventory and place orders for stock replenishment.
  • Prepared weekly inventory reports and submitted to assistant manager.
  • Conducted weekly inventory inspections and managed purchasing efforts.
  • Prepared and reported weekly inventory to store manager.
  • Performed weekly inventory to determine proper purchasing volumes.
  • Composed weekly inventory orders based upon operation requirements.

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26. Crew Members

average Demand
Here's how Crew Members is used in Assistant Manager jobs:
  • Delegate responsibilities to crew members.
  • Ensured each guest received excellent customer service by not only myself but the 5 to 6 crew members under my supervision.
  • Monitor and ensure crew members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety.
  • Maintained inventory Interviewed and hired crew members Planned and created schedules Was in charge of doing bank deposits and general office work
  • Coached and trained crew members to ensure excellent operations; assisted in the growth and development of employees inside restaurant.
  • Teach customer service to crew members, motivate them to provide great service, and food in a clean restaurant.
  • Cash balancing, leading shifts, delegating tasks to crew members, heavy cleaning, light cleaning, customer service.
  • Report incidents, enforcing safety and precautions, as well as, the oversight of crew members on hand.
  • Coordinated schedules, prepared deposits, oversaw human resource decisions, trained new crew members, and other duties.
  • Assist in hiring and training new crew members to ensure that applicants are qualified to perform their delegated tasks.
  • Collaborated with Owner to recruit, train and schedule a full working staff of up to 25 crew members.
  • Shaped store culture through interviewing, hiring, training, scheduling, supervision, and evaluation all crew members.
  • Managed day to day operations for a staff of twenty-three crew members utilizing teamwork to meet daily company goals.
  • Manage shift operations for fast-food restaurant including supervising 4-7 crew members, ensuring quality of products and customer service.
  • Work with the management team and crew members to meet sales goals, budget, and customer service times.
  • Assist in hiring and training crew members to ensure crew members are qualified to perform their specific job function.
  • Follow all policies and procedures 100% of the time and supervise crew members are following as well.
  • Coach, support, and recognizing Crew Members by providing performance feedback, including disciplinary action if necessary.
  • Train, manage, motivate, discipline and schedule crew members to ensure efficient coverage of all shifts.
  • Supervised crew members during shift, ensured customer satisfaction, opened and closed store, calculated daily sales.

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27. Food Cost

average Demand
Here's how Food Cost is used in Assistant Manager jobs:
  • Managed food cost by analyzing food/beverage consummation trends, performing standard inventory control procedures, purchasing and identifying cost effective vendors.
  • Managed cash and stock inventory balances accurately to ensure proper food costs, Stocked and rotated inventory regularly.
  • Developed and implemented food cost initiatives in order to maintain costs within the mandated theoretical guidelines.
  • Micromanaged food costs via daily inventory/waste counting and produce purchasing.
  • Calculated food cost analysis for maximum profitability.
  • Completed inventory and food cost analysis.
  • Provided daily operational review/quality control in inventory control, labor and food cost, par levels, and food safety protocols.
  • Print all reports of daily sales, labor percentages, labor costs, food costs, time cards and weekly sales.
  • Maintain company standards and food cost Responsible for all new hire interviews Responsible for end of month food inventory Proper cash handling
  • Open and close store while maintaining food sales up, food costs down, and happy customers in a clean store.
  • Prepared reports to track such items as food cost, waste, sales, inventory and hours worked by team members.
  • Help maintain store food cost and assist in creating weekly associate schedule, all while maintaining a good atmosphere for customers.
  • Inventory management including, but not limited to, placing orders, recording food costs, and conducting weekly food merchandising.
  • Created exceptional relationships with local vendors, securing timely delivery of top-quality inventory while reducing food costs by 10%.
  • Ensured the highest quality of guest service and food while maintaining control of inventory, food cost and labor cost.
  • Maintain a high level of customer satisfaction with proper staffing and training while keeping food costs and labor within budget.
  • Reduced food costs by 3% percent by using seasonal ingredients, setting standards for portion size and minimizing waste.
  • Assisted with inventories and paperwork, made deposits, helped control labor and food costs, delegated tasks among employees.
  • Ensured compliance with standards for customer relations, food costs, safety, sanitation, and product preparation and merchandising.
  • Hire and fire employees, control food costs and labor percentages, maintain cleanliness and pass three monthly compliance inspections.

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28. Day-To-Day Operations

average Demand
Here's how Day-To-Day Operations is used in Assistant Manager jobs:
  • Assisted manager with the daily day-to-day operations of an individual Foot Locker stores to achieve targeted productivity, sales and profitability.
  • Developed and implemented new personnel management policies which resulted in improved day-to-day operations and created a loyal customer base.
  • Supported Manager in the administration of day-to-day operations, including the scheduling of meetings and making travel arrangements.
  • Assisted the owner in day-to-day operations, including payroll, scheduling, inventory turnover, and opening/closing responsibilities
  • Handled day-to-day operations including opening/closing store, scheduling employees and working with customers to resolve any problems.
  • Trained in all management functions and participates in day-to-day operations and projects as assigned by manager.
  • Supervised upwards of 25-30 employees; delegated responsibility to ensure day-to-day operations were performed exceptionally well.
  • Manage all day-to-day operations of an individual store to achieve targeted productivity, sales and profitability.
  • Supported day-to-day operations as well as developing teamwork among employees; executed all operations exceptionally.
  • Motivate and teach associates to run efficient day-to-day operations and improve the overall customer experience.
  • Direct the day-to-day operations of this high-volume retail operation in conjunction with other Managers.
  • Prepared work orders, took inventory, monitored and oversaw day-to-day operations.
  • Implemented Sonic's policies to provide consistent day-to-day operations and customer satisfaction.
  • Promoted from previous position to accountability for day-to-day operations of restaurant.
  • Managed day-to-day operations including customer service, opening/closing, and inventory.
  • Supervised sales representatives, Managed day-to-day operations of store and employees.
  • Monitored day-to-day operations of store management and provided top-level customer service.
  • Facilitated day-to-day operations, also conducted/coordinated market research and outreach.
  • Assisted manager in the day-to-day operations of a distribution facility.
  • Delegated day-to-day operations of corporate branch while maintaining customer service.

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29. Cycle Counts

average Demand
Here's how Cycle Counts is used in Assistant Manager jobs:
  • Restocked inventory daily and performed cycle counts weekly to assure accuracy of store inventory; analyzed any variances.
  • Assisted with routine Inventory Control includes cycle counts, inventory moves and accountability for all warehouse inventory accuracy.
  • Facilitated inventory and stock management; conduct routine cycle counts and inventory audits to assist department manager.
  • Corrected inventory issues, performed cycle counts weekly to ensure inventory accuracy.
  • Replenish inventory levels by performing regular cycle counts and creating inventory orders.
  • Maintained inventory integrity by overseeing store cycle counts and physical inventory.
  • Performed weekly cycle counts of inventory to accurately calculate on-hand inventory.
  • Managed inventory process including cycle counts, entry and verification.
  • Performed daily inventory cycle counts and initiated bi-weekly replenishment orders.
  • Warehouse management concerning cycle counts and inventory control.
  • Performed cycle counts and investigated missing merchandise.
  • Facilitated cycle counts and inventory control.
  • Conducted semi annual inventory counts as well as weekly cycle counts Responsibilities included bank deposits, opening operations, closing count.
  • Prepared and facilitated physical inventory/cycle counts as well as executing floor moves, merchandising, window displays, and mannequin outfitting.
  • Reduced inventory costs by $50,000 over previous year by conducting physical inventory reviews and cycle counts and ensuring billing accuracy.
  • Inventory, Cycle Counts, Outs and Lights, Customer Service, Cash Handling, Freight, Security, Merchandising, Training
  • Protect the physical assets of the boutique by conducting weekly audits, routine cycle counts and an annual physical inventory.
  • Maintained accurate inventory levels by performing weekly cycle counts, and placing orders to both internal, and external vendors.
  • Ordered supplies after inventory cycle counts, as well as closed out cash drawers, and resolved any customer escalations.
  • Assist and ensure that all associates are performing store operations, cycle counts, physical inventory and price change procedures.

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30. Front Desk

low Demand
Here's how Front Desk is used in Assistant Manager jobs:
  • Perform front desk operations including scheduling appointments, greeting patients, verifying insurance eligibility and benefits, and securing insurance authorizations.
  • Managed Front Desk Employees Scheduling Payroll reconciliation Customer Service Maintained computerized inventory Input new customer contracts Processed monthly billing
  • Worked as front desk receptionist collecting vital information involving studio bookings, event planning and business promotion.
  • Managed daily operation of motel including front desk management and training front desk receptionists.
  • Gained hands-on knowledge and experience in front desk, housekeeping, security, breakfast bar, laundry, and engineering operations.
  • Manage all-front desk operations including staff, clients, retail, along with the scheduling of appointments and day spa packages.
  • Performed and ensured efficient prices for all ex press checkouts, assist front desk and prepare hotel for sold out nights.
  • Assisted with front desk duties by professionally answering phone calls and attending guests in a courteous generous manner for their requests.
  • Worked as the front desk providing customer service to clients and collecting payments, entering patient information and scheduled appointments.
  • Job responsibilities: manage front desk; run cash register; help customers; answer phone; open and close store
  • Worked in a busy atmosphere answering multiple phone lines, training and coordinating personnel and maintaining a productive front desk.
  • Created and implemented a successful front desk and housekeeping training programs to ensure smooth and efficient day to day operations.
  • Oversee front desk and personal training staff, as well as, recruit all new employees for the team.
  • Direct supervisor for four front desk clerks, one front desk supervisor, workers comp specialist and insurance specialist.
  • Led a team of sales consultants, front desk managers, massage therapists, locker room and porter staff.
  • Promoted to Front Desk Clerk requiring skills in customer service, cash handling, computers and staying highly organized.
  • Assisted in daily functions of Hotel business which included scheduling front desk check in and out of guest.
  • Oversee general operations of front desk/building staff management, scheduling and running of property, order building supplies.
  • Operate front desk including monitoring computer cameras, signing in guest and controlling entrances, exits and elevators.
  • Front desk manager for a boutique day spa with managerial duties along with strong customer service and sales.

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31. Truck Orders

low Demand
Here's how Truck Orders is used in Assistant Manager jobs:
  • Handled truck orders including counting inventory and ordering.
  • Organized and submitted inventory truck orders weekly.
  • Performed delivery inspections for truck orders.
  • Inventory truck orders during delivery.
  • Schedule making, truck orders, gas changes, customer service calls, paperwork processing, bank deposits, stocking and cleaning
  • Maintained product and co workers, inventory and truck orders, customer service skills and maintained cash flow and cash registers
  • Monitored truck orders/deliveries and delivered outstanding results in inventory in order to keep commitment on Profit and Loss line item.
  • Created truck orders weekly to resupply the store requiring me to take bi-weekly store counts of all items in stock.
  • Assisted store mgr in inventory, truck orders, meetings, bank deposits, and completing a weekly schedule.
  • Labor control, staff control, customer service, inventory, hiring, scheduling, truck orders, payroll.
  • Truck orders, deposits, paper work, cleaning, prepping, and taking care of the customers needs.
  • Store orders, receiving truck orders and stocking.cash deposits, scheduling, customer service, opened and closed.
  • Handle paperwork, scheduling, inventor, truck orders, bank deposits, cash drops, training employees.
  • Managed employees, received truck orders, safe and drawer balancing as well as worked in the kitchen.
  • Composed schedules, completed weekly truck orders, and all monthly inventories, including profit and loss statements
  • Handle truck orders, count inventory, bank deposits, customer complaints, hiring, training etc.
  • Conduct inventory, scheduling, payroll, deposits, inspections, truck orders, inventory, etc.
  • Train new employees organize truck orders good customer services good math skill and doing paperwork and make deposit
  • Provided instruction to employees; counted inventory; placed food truck orders; counted money; customer service
  • Managed a crew of 6 at a time, made out supply orders along with truck orders.

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32. Weekly Basis

low Demand
Here's how Weekly Basis is used in Assistant Manager jobs:
  • Develop or implement product-marketing strategies, including advertising campaigns or sales promotions on a weekly basis.
  • Performed inventory management on a weekly basis through physical inventory count and loss prevention measures.
  • Coordinated visual merchandising including setting up and implementing new advertisement campaigns on a bi-weekly basis.
  • Calculated inventory on a weekly basis; ordered inventory on a bi-weekly basis.
  • Maintained merchandise inventory including receiving food truck merchandise on a weekly basis.
  • Reordered inventory on a weekly basis when it dropped below predetermined levels.
  • Prepared lease documents and insurance reports on daily/weekly basis.
  • Produce manager schedule, as well as employee schedule on a weekly basis while cross checking other schedules from other stores.
  • Post payroll on a weekly basis, deliver the nightly deposit to the bank and maintain the upkeep of the store.
  • Updated customer files on a weekly basis on past due accounts, preparing invoices on a daily basis for all clients.
  • Aided in achieving a spot in the Top 5 locations in our district for overall store performance on a weekly basis.
  • Rotated out old stock to create room for new selections on a weekly basis and set up new displays as needed.
  • Order food from suppliers on a weekly basis, while maintaining a 10 day supply on hand with minimal waste.
  • Managed and maintained inventory of all ingredients on a weekly basis including monitoring levels and placing orders when needed.
  • Enforced diligent oversight for all operational activities and handled over one million dollars in cash on a weekly basis.
  • Anticipated food and other beverage consumption to better estimate the amount to be requisitioned on a bi weekly basis.
  • Ordered truck on a weekly basis and ran to other stores in the area when an item ran out.
  • Arranged all the purchasing of inventory on a weekly basis for the store, along with inventory counts conducted.
  • Delegate vacation time to all contractors, to ensure that all routes are being covered on a weekly basis.
  • Schedule workers on a weekly basis, and interact with the community to spread the companies name and services.

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33. HR

low Demand
Here's how HR is used in Assistant Manager jobs:
  • Communicate directives from various corporate departments to expedite proper marketing promotional efforts, procedural training and HR information to staff.
  • Enhanced employee performance through daily mentoring, one-on-one discussions and motivational strategies conducted by manager, assistant manager and supervisors.
  • Reviewed reports and implemented customer satisfaction metrics through additional hiring, training and developing employees to exceed customer expectations.
  • Aided in shrink control by identifying and minimizing profit-loss by assuring appropriate cash handling procedures.
  • Clarified improper orders through effective communication so that customer satisfaction increased on a daily basis.
  • Generate revenue greater than projected through proactive customer engagement aimed at exceeding expectations.
  • Promoted to Assistant Manager through levels of increasing responsibility and superior work performance.
  • Addressed resident concerns & maintained excellent resident relations through customer service and correspondence.
  • Evaluated team performances through timely performance reviews and ensured team is cross-trained effectively.
  • Attained certification as a Certified Customer Service Representative through quality training courses.
  • Attended management training sessions through the McDonalds Corporation to develop management skills.
  • Perform general banking deposits and provide excellent customer service through positive interactions
  • Establish long-lasting relationships with customers and build solid relationships through networking.
  • Minimize center liability through constant risk management review and assessments.
  • Generated sales and repeat business through exceptional customer service.
  • Operated drive-through window and sales register quickly and efficiently.
  • Controlled and reduced inventory shrink through proper documentation.
  • Screen association's notoriety through finishing new organizations.
  • Promoted new business through participation in community events.
  • Supported company visual standards through proper merchandise placement.

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34. Store Opening

low Demand
Here's how Store Opening is used in Assistant Manager jobs:
  • Performed and supervised store opening/closing procedures including counting register funds, completing bank deposits, opening/closing registers and securing facility.
  • Store opening and closing procedures involving cleaning and preparation, cash drawer and computer initiation and efficient time-management.
  • Performed store opening and closing procedures ensuring all store operations were prepared and ran appropriately.
  • Managed high-volume store opening developing customer relationships and repeat business by providing over-the-top customer service.
  • Manage store opening and closing procedures, including budget administration and daily drawer balancing.
  • Executed daily operations including store opening and closing procedures and product inventory control.
  • Performed store opening duties including launching computer systems and responding to customer emails.
  • Perform store opening and closing procedures, including all paperwork and financial responsibilities.
  • Performed store opening and closing procedures and managed daily procedures and activities.
  • Performed store openings and closings, including financial reconciliation and bank deposits.
  • Follow store opening and closing policy procedures when manager was unavailable.
  • Maintained register operations, cash counting, store opening/closing key-holder.
  • Performed both store opening and closing procedures successfully and timely.
  • Participated in training and development throughout district during new store openings
  • Store opening and closing including financial reconciliation and payroll transmission.
  • Assigned daily/weekly duties to coworkers and oversaw store opening/closing.
  • Full responsibility for store opening and closing procedures.
  • Documented daily financial transactions and store opening/closing procedures.
  • Performed managerial duties including store opening and closing.
  • Handled store opening and closing operational routines.

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35. Entire Store

low Demand
Here's how Entire Store is used in Assistant Manager jobs:
  • Advanced to increasingly responsible positions, culminating in management role with oversight for entire store operations.
  • Managed all daily operations and logistics for entire storefront including customer service, inventory and merchandise.
  • Maintained a positive/healthy work environment Maintained/cleaned the entire store Handled manager monetary responsibilities Opened/closed store
  • Managed and oversaw entire store operations.
  • Revamped entire store for new management
  • Ordered and maintained the entire store, ensuring that we had shelves well stocked to meet the customers needs and wants.
  • Assisted in sending in and verifying payroll information for entire store, assisted in resolution of any and all employee disputes.
  • Provide daily/weekly inventory counts, Create and modify employee schedules, Order products needed for entire store for company inventory demands.
  • Maximized profits through effective management of the entire store within company guidelines, while providing customers with the best shopping experience.
  • Promoted to the assistant manager over entire store where I supervised 50 employees and was also responsible for handling customer complaints.
  • Managed 550 associates throughout the entire store and was able to learn a lot of different situations throughout my experience here.
  • Involved in the cumulative operations of the entire store, which includes scheduling, employee reviews and profitability of assigned area.
  • Obtained expert knowledge on products throughout the entire store and provided excellent customer service to customer issues while providing overall satisfaction.
  • Direct associates to ensure the ongoing protection of Company assets and funds from theft and errors throughout the entire store.
  • Have complete knowledge of the entire store and the inventory; Responsible for ordering all products within in the store.
  • Ensured day-to-day operations of entire store Managed and trained a staff of 5 employees Dealt closely with customers and their needs
  • Coach strategic direction of floor sets and window resets to task team ensuring maintenance of entire store following company directive.
  • Ensured the entire store's equipment as well as its facilities is properly maintained based on the company's standards.
  • Increased revenue due to continual focus on customer service, excellent teamwork and exceptional merchandising throughout the entire store.
  • Designed displays, merchandised entire stores routinely, also aided in the production of computer graphics for advertising purposes.

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36. Special Orders

low Demand
Here's how Special Orders is used in Assistant Manager jobs:
  • Compile inventory lists and communicate effectively with vendors on product pricing and special orders.
  • Maintained inventory levels, ordered merchandise, and independently tracked all special orders.
  • Provided customer service including follow-up with special orders and handling customer complaints.
  • Assisted customers with purchases for various dietary/nutritional needs and placed special orders.
  • Placed invitation and tuxedos orders, independently tracked special orders.
  • Communicated with companies regarding special orders and warranty claims.
  • Prepared customer special orders and scheduled delivery driver route.
  • Managed purchasing and inventory control functions including special orders.
  • Provided courteous and informative customer service on special orders.
  • Provided great customer service including assistance with special orders.
  • Developed strong relationships with business customers for special orders.
  • Managed inventory including regular stock and special orders.
  • Managed customer special orders and maintained their inventories.
  • Handled customer special orders ensuring timely delivery.
  • Communicated with vendors regarding special orders.
  • Placed special orders to locate desired items
  • Answered phones, handled customer complaints, and helped students look up classes, find textbooks, and make special orders.
  • Manage special orders and customer expectations such as delivery times, availability, pricing, product knowledge, and product integrity.
  • Recommend, select, and help locate or obtain merchandise based on customer needs and desires, and place special orders.
  • Directed daily activities including scheduling, personnel management, seasonal product changes, special orders, cash handling and inventory control.

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37. Customer Orders

low Demand
Here's how Customer Orders is used in Assistant Manager jobs:
  • Assisted customer by providing product information, obtaining special requested merchandise, completed payment transaction, and customer orders for delivery.
  • Packed customer orders efficiently and accurately ensuring products remained damage free during shipment; moved products to designated storage areas.
  • Performed consultative selling explaining the benefits of digital printing technology, providing price information, and submitting customer orders.
  • Entered data related to customer orders for logistics services y=using a variety of applications and propriety systems.
  • Baked Bagels to company specifications and prepared customized customer orders on a daily basis.
  • Scanned customer orders into system including coupons and gift certificate processing.
  • Manage logistic operations involving shipments of customer orders through postal services.
  • Ensured customer orders are correctly and timely processed.
  • Determined customer needs, accurately filled customer orders.
  • Process all customer orders and coordinate product delivery.
  • Process customer orders using computerized coordinated system.
  • Processed customer orders on company matrix system.
  • Fulfilled customer orders and handled product returns/replacements.
  • Managed warehouse inventory and customer orders.
  • Received and prepared customer orders.
  • Managed customer orders upon arrival.
  • Verified and corrected customer orders.
  • Take customer orders in person and over phone, control cash flow in store and make sure labor is properly used.
  • Customized and placed individual customer orders, specific college class orders and handled customer service and shipping of all online orders.
  • Cash Handling, Product/inventory knowledge, Up Selling, Customer Recovery, Customer Orders, Closing/Opening Duties, Counts and Inventory.

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38. Special Events

low Demand
Here's how Special Events is used in Assistant Manager jobs:
  • Coordinated special events, community contacts, internet promotion, development of new products and services for improved quality and competitiveness.
  • Coordinate special events for high-level members like museum exhibition openings and private receptions along with special recruitment events for prospects members.
  • Collaborated with district management to prepare for special events via teleconference and store visits.
  • Prepared marketing initiatives to promote special events and created partnerships in the community.
  • Coordinated scheduling for employees to effectively provide everyday services and special events.
  • Executed vendor promotions and participated in jewelry restyle and special events.
  • Planned special events that built customer loyalty and organizational reputation.
  • Helped generate revenue through facilitating catering or special events.
  • Performed body composition screenings and fitness-related special events.
  • Coordinated catering events and reservation for special events.
  • Co-managed food service/preparation and coordinated special events.
  • Organized catering arrangements for special events.
  • Generated revenue through successful special events.
  • Create animation of products/Organize special events.
  • Coordinated special events and promotions.
  • Planned special events and marketing promotions, as well as maintained the inventory of all food orders, and quality control.
  • Conducted special events inside the store with live entertainment to help boost sales and keep in touch with our young clientele.
  • Modified Windows system security permissions and desktop changes based on needs of special events and activities of the required work.
  • Trained & developed dynamic team, assisted with scheduling, merchandising of special events, new items, created displays.
  • Maintained constant communication within support departments to keep employees knowledgeable of property, special events, and group specific instructions.

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39. Corporate Office

low Demand
Here's how Corporate Office is used in Assistant Manager jobs:
  • Developed and implemented training program for incoming Department Managers in implementing standards and customer service initiatives set forth by corporate officers.
  • Store managers take on more administrative job duties and regularly communicate directly with Family Dollar corporate offices.
  • Set schedules and effectively communicate with Corporate Office to integrate revenue and customer service initiatives.
  • Maintained detailed office paperwork and responded to corporate office and managers regarding queries and concerns.
  • Learned and executed sales floor set-up and presentation using weekly communications from Corporate Office.
  • Ensured customer satisfaction, managed office operations and acted as corporate office liaison.
  • Communicate effectively with corporate office in scheduling production with employees and vendors.
  • Documented and submitted statistical reports during shifts to corporate office for review.
  • Generated daily and weekly sales reports and communicated to corporate office.
  • Compiled daily deposits and reconciled required reports for corporate office.
  • Maintained positive working relationships with vendors and corporate office personnel.
  • Communicate all store operations and financial performance with corporate office.
  • Received several complimentary accolades from Corporate Office from pleased customers.
  • Maintained accurate records and submitted reports to corporate office daily.
  • Performed clerical duties in compliance with corporate office regulations.
  • Monitored inventory and ordered from corporate office as needed.
  • Completed Operations Manager Training course with corporate office.
  • Balanced inventory and handled corporate office paperwork.
  • Presented and expedited solutions to corporate office.
  • Generated daily/weekly sales reports for corporate office.

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40. Labor Costs

low Demand
Here's how Labor Costs is used in Assistant Manager jobs:
  • Implement efficient structural process that maximize efficient time management and flawless execution reducing food and labor costs.
  • Provided estimated labor costs to effectively execute events to ensure quick arrivals and efficiency throughout the property.
  • Redesigned profit margins by controlling labor costs and expenses by continuously reviewing and managing team performance.
  • Facilitated customer service driven strategic programs to increase revenue and decrease overhead and labor costs.
  • Demonstrated a working understanding of labor costs control through effective scheduling and proactive management.
  • Manage labor costs, inventory/ordering/receiving, and daily financial and operational paperwork.
  • Created employee schedules that allowed for maximum productivity while minimizing labor costs.
  • Managed Restaurants daily while minimizing food and labor costs without compromising services.
  • Participated in development of policies and procedures that lowered labor costs.
  • Reduced and controlled labor costs below national and regional averages
  • Minimized labor costs by optimizing employee scheduling.
  • Provide ongoing weekly employee schedules, ensuring adequate staff is on hand to support guests, while effective controlling labor costs.
  • Monitored labor costs, budgets and payroll records, and reviewed financial transactions to ensure that expenditures were authorized and budgeted.
  • Provided new ideas to increase sales, minimize costs, including food, beverage, supply, utility and labor costs.
  • Analyzed information concerning facility operation, such as daily food sales, patron attendance and labor costs in order to prepare budget
  • General duties include; managing various line items on the profit and loss statement including paper, food and labor costs.
  • Prepare computer reports as needed by general manager, monitor productivity, food and labor costs, and hourly gross sales.
  • Achieved record profitability by cutting food and labor costs by 4% while increasing sales, food/service quality and guest satisfaction.
  • Open and closed the store, trouble shoot computers, performed building maintenance, maintained labor costs and assisted customers.
  • Adhered to operation standards, appearance & service levels to increase sales & minimize food, beverage and labor costs.

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41. Financial Statements

low Demand
Here's how Financial Statements is used in Assistant Manager jobs:
  • Assisted managers to do investigation before guarantee, analyzed company financial and operational condition, checked and analyzed company financial statements.
  • Draft financial statements with footnote disclosures, audit reports, supplementary audit/review reporting packages, management letters and audit memorandums.
  • Prepared weekly and monthly financial statements including cash flow statements for the newly established cafeteria for the upper management review.
  • Reviewed financial statements, previous audit reports, all program expenditures and reimbursements to insure compliance with Federal regulations.
  • Compiled diverse association property data sets used to create monthly financial statements and kept up-to-date the entire association budget.
  • Prepared financial statements in accordance with generally accepted accounting principles in India, industry practices and regulatory guidelines.
  • Call on existing and potential customers to develop business -Review and analyze reports, financial statements and billing
  • Analyzed financial statements and pertinent information to determine creditworthiness of Prospective Customers for our commercial department.
  • Ensured profitability of store by analyzing financial statements and periodic reports and acting on results.
  • Compile information for external accountant to aid in developing financial statements for the company.
  • Compiled database of loan applicants' financial statements and other personal and financial information.
  • Recorded and maintained financial statements as well as prepared daily deposits and daily paperwork.
  • Dictate marketing strategy changes by reviewing operating and financial statements and departmental sales records.
  • Contributed to investment making decisions for Private Equity portfolios by analyzing and interpreting financial statements
  • Determined marketing strategy changes by reviewing operating and financial statements and revenue records.
  • Researched and analyzed financial statements and business strategies of the specialty retail industry.
  • Prepared and entered deposits in QuickBooks and prepared daily and monthly financial statements.
  • Reviewed financial statements, sales activity and other performance data to measure productivity.
  • Prepared and analyzed a variety of financial statements for accuracy and compliance.
  • Consolidated and analyzed monthly financial statements and managed month end closing process.

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42. Credit Card Transactions

low Demand
Here's how Credit Card Transactions is used in Assistant Manager jobs:
  • Tabulated charges, collected monetary payments and processed credit card transactions.
  • Participated in daily financial interactions, along with credit card transactions.
  • Supervised daily operations, uploaded daily credit card transactions.
  • Handled cash and credit card transactions, assisted customers with orders, general maintenance of the store and organized store retail.
  • Supervised and coordinated employee activities in cash handling and credit card transactions, ensuring accuracy of sales for merchandise and service.
  • Operated a cash register to process cash, check, credit card transactions, and special promotion codes or tax exempts.
  • Managed daily cash, check, and credit card transactions, opening and closing, inventory, and basic store maintenance.
  • Handle all cash and credit card transactions, responsible for the cleanliness of store, do schedule to post for employees.
  • Run a register, handle cash and credit card transactions, bank deposits, and do end of day procedures.
  • Keep and analyze records of sales figures and financial transactions, which include cash, check and credit card transactions.
  • Handled all cash and credit card transactions and ensured the register was balanced and stylist sales totals were correct.
  • Settle cash count and credit card transactions for book-keeping and close out Soho retail location at end of day.
  • Trained new employees, processed cash and credit card transactions, took inventory of supplies, and bank deposits.
  • Handle daily paperwork of hotel including credit card transactions, cash transactions, housekeeping, direct billings, etc.
  • Job responsibilities also included opening and closing of building and a daily audit of cash and credit card transactions.
  • Maintained knowledge of current promotions and operated a cash register to process cash, check and credit card transactions.
  • Handle personnel responsibilities, organized money by making change, processed credit card transactions and managed food prep equipment.
  • Conducted regular currency audits (cash audits, money orders, coupons, credit card transactions, etc.)
  • Handle cash and credit card transactions, and refunds in the case of a customer returning an item.
  • Handle large sums of cash, process check and credit card transactions, and make bank deposits daily.

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43. Monthly Inventory

low Demand
Here's how Monthly Inventory is used in Assistant Manager jobs:
  • Supervised the daily operations of the restaurant Assisted management with monthly inventory control and weekly stock ordering.
  • Organized product inventory including ordering, receiving, pricing, distributing and taking monthly inventory counts.
  • Conducted monthly inventory counts including purchasing/ordering, restock and confirmation of on-hand merchandise and minimized loss.
  • Reviewed and established minimum/maximum stocking levels of materials along with monthly inventory counts and adjustments.
  • Maintained quality control, prepared monthly inventory reports and also responsible for inventory replenishment.
  • Cash reconciliation, scheduling, maintaining store displays, ensuring customer satisfaction, monthly inventory
  • Reconciled daily and monthly inventory to insure shipping and receiving is completed accurately.
  • Conducted monthly inventory management program and coordinated order processing for new inventory.
  • Analyzed Area inventory, determined reorder quantities and placed monthly inventory orders.
  • Conducted daily and monthly inventory and assisted with internal purchase orders.
  • Deliver and delegate stylists on daily performances and monthly inventory procedures.
  • Performed monthly inventory and maintained office and medical supply counts.
  • Implemented and developed new monthly inventory using Microsoft Excel program.
  • Finalized monthly inventory control and weekly stock ordering.
  • Assisted General Manager with mid-monthly and monthly inventory.
  • Developed bi-weekly employee schedules and ordered monthly inventory.
  • Coordinated and evaluated monthly inventory counts and valuations.
  • Analyzed and maintained weekly/monthly inventory and sales reports.
  • Performed weekly supply orders and monthly inventory.
  • Conducted monthly inventory of products and merchandise.

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44. Store Staff

low Demand
Here's how Store Staff is used in Assistant Manager jobs:
  • Monitored and managed store staffing levels to ensure partner development and talent to achieve and maintain store operational requirements.
  • Performed management-only register functions and communicated store operation information with Home Office and store staff.
  • Developed monthly/seasonal sales and merchandising training seminars for all store staff.
  • Completed scheduling of associates to ensure satisfaction of store staffing requirements.
  • Managed and supervised store staff while demonstrating professional customer service skills.
  • Managed store staff schedules, customer accounts, and inventory reconciliation
  • Implement Associate Development/Mentoring program to improve store staff retention.
  • Advanced store staff into independent leaders, customer service and sales experts, resulting in increased new customers and data sales.
  • Store staffing, registers audits and safe drops for the bank, recalls, overstock report for the store and inventory.
  • Managed team of 20-60 employees depending on seasonal store staffing needs in a 2.5 million dollar a year retail store.
  • Provided direction to store staff of five to eight on daily basis, including restocking, cleaning and organizing store.
  • Maintained store staff by recruiting, selecting, and training employees; planning, monitoring, and appraising job results.
  • Maintain store staff by recruiting, selecting, orienting, training, distribute work assignments to associates and retaining employees.
  • Provided prompt, efficient and courteous customer service, I clean customer friendly environment assisted with management or store staff.
  • Managed store staff in multiple areas inclusive of back/stock room, cash wrap, front line, and sales floor.
  • Operate and run the Men's Shop, maintain store staff job results, plan and monitor sales goals.
  • Trained store staff using orientation materials, product and sales training materials, live demos and bite-sized training modules.
  • Analyzed store staffing needs, reported financial and sales status, managed cash and inventory levels to ensure compliance.
  • Administered and maintained all personnel functions including store staffing, training, employee records, payroll and benefit administration.
  • Provide leadership and support to store staff in order to ensure maximum, positive customer service response and service.

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45. Store Appearance

low Demand
Here's how Store Appearance is used in Assistant Manager jobs:
  • Maintained inventory levels, conducting physical inventory checks, maintaining store appearance, and complete day-to-day paperwork as directed.
  • Implemented new cleanliness and building maintenance policies and schedules that reduced energy expenses and improved overall store appearance.
  • Ensured excellent store appearance, maintained high standards of merchandising, and coordinated special promotional activities as assigned.
  • Maintain maintenance store appearance which included opening and closing procedures and key holder/cash handling responsibilities.
  • Performed daily counts to ensure accuracy of physical inventory and to maintain store appearance guidelines.
  • Achieved consistently high client satisfaction ratings Accurately handled cash and deposits Maintained orderly store appearance
  • Revolutionized store appearance and client interaction through training of staff and encouraging practices.
  • Maintained an immaculate store appearance through housekeeping, redesign and displaying merchandise.
  • Promoted an upbeat, customer oriented environment with optimal store appearance standards.
  • Ensured internal and external store appearance cleanliness and welcoming for customers.
  • Increased awareness of store appearance by raising standards through accountability.
  • Perform excellent customer service and maintain store appearance and security.
  • Worked to maintain store appearance including merchandising and general cleaning.
  • Maintained store appearance and displays while preformed office administrative duties.
  • Maintained store appearance and inventory according to company policy.
  • Assisted Manager in maintaining store appearance and merchandising displays.
  • Maintained store appearance through merchandising clothing and accessories.
  • Provided exceptional customer service while maintaining store appearance.
  • Maintained store appearance including merchandising and general housekeeping.
  • Maintained store appearance and visual merchandising strategies.

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46. Monthly Reports

low Demand
Here's how Monthly Reports is used in Assistant Manager jobs:
  • Drafted and submitted daily and monthly reports including budgetary and operational recommendations to ensure efficiency of policies and procedures were retained.
  • Prepared lease documentation, managed rental deposits, maintained financial records, and prepared monthly reports for the property Management/Owners.
  • Prepared monthly reports on shortages in china silverware and equipment and requisition replacements as required while following budget guidelines.
  • Developed evaluation parameters for monthly reports regarding sales, inventory, payroll and future sales projections.
  • Reviewed and verified quantities of products received against shipping documents and distributed monthly reports.
  • Review all rental applications, prepare advertising and marketing programs and weekly/monthly reports.
  • Utilized Rent Roll & HUD Manager applications, to input information/generate weekly/monthly reports.
  • Administered AR/AP, oversaw customer billing and reconciled monthly reports for data accuracy.
  • Provided regular monthly reports indicating costs to suppliers for particular business units.
  • Maintained all tanning equipment and facilitated weekly inventory evaluations for monthly reports.
  • Prepared written monthly reports and maintained accurate financial records for branch manager.
  • Balanced daily general ledgers, prepared monthly reports and inventory control.
  • Generated monthly reports for all accounts and distributed to appropriate customers.
  • Prepared monthly reports, memos, correspondence and administered assignments.
  • Assisted in preparing and communicating daily/weekly/monthly reports of Branch activity.
  • Compiled and maintained necessary monthly reports for regional office.
  • Prepared all weekly/monthly reports and Monday morning construction reports.
  • Forecast Sales Revenue, profitability for management monthly reports.
  • Supervised employees, processed inventory, complied monthly reports
  • Prepared monthly reports and trend analysis to management.

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47. Powerpoint

low Demand
Here's how Powerpoint is used in Assistant Manager jobs:
  • Designed and presented a PowerPoint slide show to introduce customers to digital photography, thereby enhancing photo department sales.
  • Created PowerPoint presentations, assembled information packets, and edited or revised existing policies and procedures.
  • Prepared and delivered semi-annual sales meetings for lab staff utilizing PowerPoint presentations and other mediums.
  • Organized documents using different programs including but not limited to Microsoft Excel and PowerPoint.
  • Compiled data from Data Center Audits into Excel and PowerPoint for executive presentation.
  • Prepared and reviewed presentation materials by proofing, formatting and enhancing PowerPoint presentations.
  • Presented PowerPoint presentations for orientation classes, industry seminars and public speaking engagements.
  • Developed and updated corporate PowerPoint presentations for earnings and cash flow statements.
  • Utilized PowerPoint presentations as well as oral and written communication during meetings.
  • Utilize Microsoft PowerPoint to provide presentations for implementation of new sales strategies.
  • Design and deliver PowerPoint presentations and correspondence for staff training purposes.
  • Experience in Microsoft PowerPoint and Various other Job-Specific Computer Software.
  • Presented analysis and conclusions via printed report and PowerPoint presentation.
  • Designed newsletters and PowerPoint presentations for volunteers.
  • Developed PowerPoint presentations for use in employee meetings
  • Prepared presentations utilizing PowerPoint and Microsoft Office Applications
  • Developed PowerPoint presentation for Via Christi clinics.
  • Conducted PowerPoint presentations for external audiences.
  • Prepared advertising promotions using Microsoft PowerPoint.
  • Have produced many PowerPoint presentations.

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48. Sales Activities

low Demand
Here's how Sales Activities is used in Assistant Manager jobs:
  • Managed daily bank sales activities by establishing sales goals and activities to attain new customer relationships and retain existing relationships.
  • Monitored associate sales activities and productivity; acknowledged and communicated performance to associates through daily and weekly feedback.
  • Manage daily sales activities Manage customer service training Maintain 100% Customer Satisfaction Inspect customer vehicles with mechanics recommendations
  • Assist Property Manager with all marketing and sales activities including advertising promotions marketing surveys competitors' activities.
  • Monitor associate sales activities and productivity while motivating and training associates to achieve full potential.
  • Managed internal applications with responsibility for development and end-user support for software serving sales activities.
  • Monitor competitors' sales activities by following their advertisements in newspapers or other media.
  • Exceeded customer expectations regularly by monitoring sales activities, ensuring high quality of service/goods.
  • Achieve sales goals and monitored sales activities to achieve profitability goals and customer satisfaction.
  • Monitored sales activities through cashier analysis to ensure that customers received exceptional customer service.
  • Trained service personnel and monitored sales activities and service areas to provide security.
  • Assisted with managerial duties associated with inventory management, sales activities and services.
  • Monitored sales activities to ensure a positive customer experience and quality merchandise.
  • Monitored associates sales activities and productivity while acknowledging and communicating their performance.
  • Ensured quality customers service and quality goods by monitoring sales activities.
  • Supervised daily sales activities and maintained inventory and restock items.
  • Monitored expenditure reports for sales activities to achieve quarterly awards.
  • Monitored employee sales activities and techniques to ensure professional representation.
  • Monitor all sales activities ensuring customer satisfaction and quality service.
  • Monitor sales activities to make sure customers receive satisfactory service.

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49. Store Policies

low Demand
Here's how Store Policies is used in Assistant Manager jobs:
  • Managed opening/closing procedures, balanced cash drawers, implemented store policies, developed monthly schedule, composed weekly product orders
  • Assisted in analyzing and rewriting store policies and procedures which improved efficiency and customer satisfaction.
  • Supervised production line operation in accordance with store policies and procedures.
  • Ensured timely implementations of appropriated store policies and procedures.
  • Updated store policies and procedures to maximize operating efficiency.
  • Enforced store policies by teaching/enforcing lost prevention procedures.
  • Authorize returns and communicate store policies and procedures
  • Developed and implemented store policies.
  • Trained a team of six store personnel on product knowledge, merchandising, sales goals, selling techniques and store policies.
  • Ensured all employees followed store policies, procedures, and controls and planned, organized, and delegated work among staff.
  • Provide continuous education for existing store employees regarding new and updated company and store policies, procedures, and job duties.
  • Oversee sales, inventory control, visual merchandising, housekeeping, security, administration and compliance to store policies and procedures.
  • Train sales associates on store policies, procedures, cash handling, and sales techniques for daily items and monthly promotions.
  • Enforce store policies, procedures, and controls, as well as planning, organizing, and delegating work among staff.
  • Answered questions regarding store and products, while maintaining knowledge of current sales, store promotions, and store policies.
  • Handled daily financial responsibilities, solely operated the business on weekends and trained new employees on store policies and procedures.
  • Recruited and hired sales associate staff; provided training on product lines as well as all store policies and procedures.
  • Created and brought a positive moral to demand the best from sale associates and committed to consistently upholding store policies.
  • Motivate and Train 2-3 sales associates with up-to-date knowledge of store policies, cash handling and item return and exchanges.
  • Handle customer complaints professionally ensuring that I do what I can to keep the customer happy while following store policies.

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50. Stock Shelves

low Demand
Here's how Stock Shelves is used in Assistant Manager jobs:
  • Organized grocery inventory and designated product to stock shelves.
  • Stock Shelves -Customer Service/Cash Handling -Shipping and Receiving
  • Open and close store; operate cash register; manage staff; assist with inventory; stock shelves and assist customers.
  • Provide excellent customer service, operate cash register, stock shelves, design product placement for increased sales and customer comfort.
  • Count safe daily during every shift change Assisted customers with their transactions Loss prevention Merchandising and display of end caps stock shelves
  • Retail Basic duties: run register, stock shelves, maintain the store, keeping it clean and in order.
  • Bank drops, Take inventory, supervise employees, stock shelves, and input daily sale totals/ needed more wages
  • Clean, stock shelves, inventory, close store, deliver sandwiches, make sandwiches, balance registers.
  • Order merchandise, stock shelves, assist customers, cook, stock cooler, balance books, etc.
  • Open store on weekends * Order product and restock shelves * Wait on customers and Close store on weekdays
  • Stock shelves, unload trucks, work register, order goods, manage staff, daily cash & paperwork
  • Stock merchandise, manage employee, cash handling, closing, recover store, stock shelves & freezer.
  • Stock shelves and make sure throughout my shift that everything is organized and put in the right location.
  • Priced merchandise, stock shelves, maintain store appearance daily, weekly and monthly as per company standards.
  • Cash register, payroll, scheduling, freight, clean, stock shelves, cash handling, supervise employees
  • Open and close store, unload trucks, stock shelves, run a register, do nightly deposits,
  • Stock shelves, customer service, team leader, cash management, setting up merchandise, inventory.
  • Assist customer's, stock shelves, count registers for open and close, employees weekly schedule,
  • Handle money and deposits, stock shelves, interact and assist customers, and checking in products.
  • Reconcile registers and store safe, prepare deposits, supervise front end assistants, and stock shelves.

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20 Most Common Skill for an Assistant Manager

Customer Service33.4%
New Merchandise9.4%
Paperwork5.9%
Bank Deposits5.7%
Sales Goals4.9%
Food Safety4.8%
Retail Store4.8%
Sales Floor4.2%

Typical Skill-Sets Required For An Assistant Manager

RankSkillPercentage of ResumesPercentage
1
1
Customer Service
Customer Service
28.7%
28.7%
2
2
New Merchandise
New Merchandise
8.1%
8.1%
3
3
Paperwork
Paperwork
5%
5%
4
4
Bank Deposits
Bank Deposits
4.9%
4.9%
5
5
Sales Goals
Sales Goals
4.2%
4.2%
6
6
Food Safety
Food Safety
4.1%
4.1%
7
7
Retail Store
Retail Store
4.1%
4.1%
8
8
Sales Floor
Sales Floor
3.6%
3.6%
9
9
Inventory Control
Inventory Control
3.4%
3.4%
10
10
Daily Operations
Daily Operations
2.9%
2.9%
11
11
Loss Prevention
Loss Prevention
2.8%
2.8%
12
12
Customer Complaints
Customer Complaints
2.6%
2.6%
13
13
Food Preparation
Food Preparation
2.1%
2.1%
14
14
Company Policies
Company Policies
1.7%
1.7%
15
15
Staff Members
Staff Members
1.7%
1.7%
16
16
Company Standards
Company Standards
1.3%
1.3%
17
17
Data Entry
Data Entry
1.2%
1.2%
18
18
POS
POS
1.1%
1.1%
19
19
Customer Relations
Customer Relations
1.1%
1.1%
20
20
Weekly Schedules
Weekly Schedules
1.1%
1.1%
21
21
Inventory Management
Inventory Management
1.1%
1.1%
22
22
Product Knowledge
Product Knowledge
0.9%
0.9%
23
23
Phone Calls
Phone Calls
0.9%
0.9%
24
24
New Associates
New Associates
0.7%
0.7%
25
25
Weekly Inventory
Weekly Inventory
0.6%
0.6%
26
26
Crew Members
Crew Members
0.6%
0.6%
27
27
Food Cost
Food Cost
0.6%
0.6%
28
28
Day-To-Day Operations
Day-To-Day Operations
0.5%
0.5%
29
29
Cycle Counts
Cycle Counts
0.5%
0.5%
30
30
Front Desk
Front Desk
0.5%
0.5%
31
31
Truck Orders
Truck Orders
0.4%
0.4%
32
32
Weekly Basis
Weekly Basis
0.4%
0.4%
33
33
HR
HR
0.4%
0.4%
34
34
Store Opening
Store Opening
0.4%
0.4%
35
35
Entire Store
Entire Store
0.4%
0.4%
36
36
Special Orders
Special Orders
0.4%
0.4%
37
37
Customer Orders
Customer Orders
0.4%
0.4%
38
38
Special Events
Special Events
0.4%
0.4%
39
39
Corporate Office
Corporate Office
0.4%
0.4%
40
40
Labor Costs
Labor Costs
0.4%
0.4%
41
41
Financial Statements
Financial Statements
0.4%
0.4%
42
42
Credit Card Transactions
Credit Card Transactions
0.4%
0.4%
43
43
Monthly Inventory
Monthly Inventory
0.4%
0.4%
44
44
Store Staff
Store Staff
0.3%
0.3%
45
45
Store Appearance
Store Appearance
0.3%
0.3%
46
46
Monthly Reports
Monthly Reports
0.3%
0.3%
47
47
Powerpoint
Powerpoint
0.3%
0.3%
48
48
Sales Activities
Sales Activities
0.3%
0.3%
49
49
Store Policies
Store Policies
0.3%
0.3%
50
50
Stock Shelves
Stock Shelves
0.3%
0.3%

217,486 Assistant Manager Jobs

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