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Overnight Stocking Manager
Meijer 4.5
Assistant manager job in Grand Rapids, MI
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
Are you seeking to join a thriving organization? Do you possess a fervent dedication to nurturing tomorrow's leaders? We are on the lookout for an exceptional Overnight Stocking Manager to join Meijer within our East and West Grand Rapids store locations!
The Overnight Stocking Manager is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Overnight Stocking Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Overnight Stocking Manager will work to identify and implement process improvements as well as serve as a steward of the Meijer culture.
What You'll be Doing:
Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do.
Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store.
Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs.
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
What You Bring with You (Qualifications):
Bachelor's degree or equivalent experience.
Minimum 4+ years of retail/grocery or customer service experience.
Progressive leadership experience preferred.
A passion to provide industry leading service.
Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
Demonstrated ability to lead an organization that practices working safely at all times.
Demonstrates proactive/creative thinking and applies it to the business.
A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
A strong business acumen.
An innovative attitude to help Meijer set the industry standard.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
$110k-149k yearly est. Auto-Apply 3d ago
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Assistant Store Manager
Community Choice Financial Family of Brands 4.4
Assistant manager job in Kentwood, MI
Your Opportunity:
Assistant Store Manager Check Into Cash Kentwood, MI
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Compensation
The hourly wage for the position is $15.00 per hour. The hourly rate is just one of many elements that make up our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
$15 hourly Auto-Apply 2d ago
General Merchadise Department Manager
Meijer 4.5
Assistant manager job in Grand Rapids, MI
As a family company, we serve people and communities. When you work at Meijer, you're provided with career and community opportunities centered around leadership, personal growth and development. Consider joining our family - take care of your career and your community!
Meijer Rewards
Weekly pay
Scheduling flexibility
Paid parental leave
Paid education assistance
Team member discount
Development programs for advancement and career growth
Please review the job profile below and apply today!
Are you seeking to join a thriving organization? Do you possess a fervent dedication to nurturing tomorrow's leaders? We are on the lookout for an exceptional General Merchandise Department Manager to join Meijer within our East and West Grand Rapids store locations!
The Department Manager is responsible for overall team member engagement for those in span of care. The leader will be responsible for driving recognition, feedback and coaching, performance management, training and development, and succession planning. The Department Manager will direct Leads and Team Leaders, while ultimately being accountable for area operations and financials (shrink, productivity, safety, scheduling & forecasting staffing needs, and team member and customer conflict resolution). The Department Manager will work to identify and implement process improvements as well as serve as a steward of the Meijer culture.
What You'll be Doing:
Engages with team members in span of care to ensure they are receiving appropriate onboarding, training and development, and coaching and feedback to be successful in all they do.
Identifies talent and engages in career discussions to support overall store staffing and ensure a diversified talent pipeline strategy for team member as well as leadership roles.
Involvement in candid discussions with team members to ensure Meijer standards are upheld and team members have the ability to grow within the organization.
Accountability for area operations and financial results by overseeing the execution of corporate plans to ensure all services and products are effectively managed in order to maximize sales and productivity ultimately owning budget line items in the P&L.
Drives safety and compliance throughout the store in addition to overall condition management as well as responsibility for following all compliance procedures in the store.
Ensures the Team Leaders and Leads are providing guidance and assigning daily work assignments for team members as well as any training needs.
This job profile is not meant to be all inclusive of the responsibilities of this position; may perform other duties as assigned or required.
What You Bring with You (Qualifications):
Bachelor's degree or equivalent experience.
Minimum 4+ years of retail/grocery or customer service experience.
Progressive leadership experience preferred.
A passion to provide industry leading service.
Demonstrated ability to communicate with team members in a way that provides clear and precise direction.
Demonstrated ability to analyze financial and statistical information and use that information to make informed decisions.
Demonstrated ability to lead an organization that practices working safely at all times.
Demonstrates proactive/creative thinking and applies it to the business.
A thorough understanding of seasonal and diverse merchandising which leads to meeting the needs of our customers/community and gaining sales and market share.
A strong business acumen.
An innovative attitude to help Meijer set the industry standard.
A commitment to fostering an inclusive environment where all team members and vendors feel valued and supported.
$104k-134k yearly est. Auto-Apply 3d ago
Retail District Manager
Rally House 3.9
Assistant manager job in Grand Rapids, MI
Rally House is a specialty retail store that carries all things local! We are looking for people who are enjoy working for a growing organization, as we currently operate 180+ stores nationwide, with many more to come! You will enjoy an exclusive store discount when you join our team, as well as a competitive benefits package with flexible PTO, 401k match, parental leave, and the opportunity to travel and receive continued development opportunities as a leader of our store management teams. We don't just provide jobs, we provide careers. Apply today and be part of our growth!
Job Description
Lead Leaders. Unite Markets. Celebrate Hometown Connections. Drive the Brand. Lead the Market. Build the Culture. Drive the Brand.
Rally House is looking for a District Manager who's ready to lead multiple stores, coach and develop strong teams, and bring the Rally House experience to life across an entire market.
As District Manager, you'll oversee store performance, customer experience, visual presentation, and operational excellence across your assigned territory. You'll be the go-to leader for Store Managers - mentoring, motivating, and helping them grow their teams and hit their goals.
You'll drive strategy and execution of company initiatives while ensuring every location reflects our energy and values - delivering a consistent guest experience fueled by an outrageous selection of local and team apparel and gifts. You'll monitor KPIs, control expenses, and uphold brand standards - all while developing a strong leadership pipeline and supporting long-term market growth.
This is a multi - unit leadership role for results-driven operators who know how to lead through others, build culture at scale, and help every store celebrate hometown connections while growing the Rally House brand.
Responsibilities
Financial: Drive and maximize the customer experience to achieve goals; Control labor within guidelines by approving all weekly schedules; Drive corporate initiatives with a focus on goal attainment and expense control; Analyzes financial data to build on strengths, support weak areas and note any unusual occurrences; Train Store Managers in recognizing and influencing their business by understanding reports and acting on the knowledge.
Leadership: Conducts store visits to ensure compliance, train, and provide feedback on the customer experience and store operations; Provides consistent developmental feedback that empowers and motivates our team and fosters a team environment by using effective communication skills; Motivate leaders and associates to achieve their maximum potential; Communicate both verbally and in writing with all associates, peers, supervisors, and corporate office; Plans, delegates and follows up on expected tasks, assignments and activities to ensure expectations and objectives are met; Communicate in a clear, positive and professional manner designed to educate, inspire, motivate and direct behavior of all store level personnel; Drives the implementation of company programs by motivating and supporting the store management team within the district to develop and implement action plans to exceed the customer experience, meet operational and organizational objectives; Reviews store environments and key business indicators within the district to identify problems, concerns, and opportunities for improvement in order to provide coaching to the store management team to act and achieve goals.
Management: Demonstrate ability to plan and prioritize company objectives and properly manage time to ensure all are achieved; Effectively organize resources and communications to maximize personal and district performance; Supervise Store Managers through planning, assigning, and directing their overall functions.
Visual Presentation: Supervise stores to ensure company standards for visual presentation, signage, cleanliness, and organization are maintained; Responsible for the overall leadership, visual merchandising and display presentation, fixture layout, and visual operation within an assigned district; Conduct store visits to drive a consistent execution among stores and ensure that directives are read/interpreted in a consistent manner; utilize store visit guides to provide feedback on overall store experience.
Store Operations: Communicate consistently with store personnel to ensure understanding and compliance with all policies, procedures and best practices; Ensures scheduling of the store is complete to company standards in order to deliver the customer experience and complete all operational tasks.
Employee Relations: Attracts, recruits, and retains talent leaders and associates who are customer-focused and demonstrate the ability to deliver an excellent customer experience; Developing a succession plan within the district to prepare for talent needs while minimizing turnover; Utilize company training tools to fully develop potential and bench strength at all levels; Train leaders and store associates on standard operating procedures; Administer the progressive steps of discipline to include verbal and written warnings; Interact regularly with all levels of store staff to gain insight on store morale and to gain suggestions from the store level on operational efficiencies and customer experience.
Event Venue Management (For districts in which it pertains): Fosters relationships with critical stakeholders connected to the School and is a liaison for partners associated with them.; Provide oversight and leadership related to inventory control, personnel, merchandising, etc.; Must actively participate in key campus or stadium events and activities.; Communicate weekly and partner with Rally House corporate departments to assess and make recommendations in all business areas.; Looks for innovative ways to continue to enhance the in-venue event retail experience.
Personal Characteristics: Show initiative to assume additional responsibilities; Demonstrate ability to adapt to changes in direction and priority; Exemplify a "Whatever It Takes!" spirit.
Travel and work full shifts in stores within a given geographic area; Ability and willingness to travel overnight as needed; Ability to work weekends, nights, holidays, varying days and hours, based on business needs.
Skills And Knowledge
Ability to adapt to change and assume added responsibilities, Ability to multi-task and balance multiple priorities., Aptitude for interpreting retail data and applying solutions as problems arise, Excellent organization skills with the ability to plan and execute tasks efficiently, Excellent verbal and written communication skills, Proactive and creative problem-solving ability., Proficient computer skills in Microsoft Word, Excel, and Outlook, Proven track record of delivering an exceptional customer experience, deliver results while controlling shrink and payroll., Strong merchandising and visual skills., Strong networking, recruiting, training, visual merchandising and operational skills.
Qualifications
Minimum of 3-5 years Store Management experience required; minimum of 1 - 2 years multi-store management experience preferred with a focus on the customer experience, knowledge in fashion apparel, and with proven results; College degree preferred.
Ability to travel up to 2-weeks at a time during events.
Required to stand and walk; talk or hear, both in person and by telephone; use hands to finger, handle or feel objects or controls; reach with hands and arms; differentiate colors. Regularly required to stoop, kneel, bend, crouch and lift up to 50 pounds. The position also requires the ability to work in, on, around, over and under fixed equipment and ladders.
$52k-99k yearly est. 3d ago
Service Department Project Manager
Riveer
Assistant manager job in South Haven, MI
Riveer is seeking a Service Department Project Manager to coordinate, plan, and oversee all service-related projects from installation, scheduled maintenance, repairs, training, and field support. This role ensures projects are scoped correctly, scheduled efficiently, executed safely, and completed on time.
This is a hands-on project management role; the ideal candidate is a proven service leader with experience in a technical, manufacturing, or industrial environment who combines operational expertise with strategic vision.
Key Responsibilities
Lead, mentor, and develop a team of service technicians.
Define and execute strategies to enhance customer satisfaction, streamline service operations, and optimize team performance.
Track project progress, risks, and deliverables, adjust plans proactively based on changing requirements.
Establish and monitor key service metrics (response times, resolution rates, first-time-fix rates, etc.), reporting regularly to leadership.
Serve as the primary escalation point for customer service inquiries, ensuring issues are resolved quickly and effectively.
Build and maintain strong relationships with customers across a variety of industries.
Oversee scheduling of service technicians for domestic and international installations, maintenance, and repairs.
Ensure accuracy and compliance with customer records, documentation, warranty claims, and service reporting.
Work cross-functionally with engineering, sales, and production teams to resolve technical issues and improve system performance.
Implement process improvements that reduce downtime, improve service responsiveness, and increase overall efficiency.
Qualifications
7+ years in a customer service, technical support, or service management role, ideally in a technical, manufacturing, or industrial setting.
5+ years of progressive leadership with responsibility for hiring, coaching, and building teams.
Strong track record of building and leading service teams that deliver measurable improvements in customer satisfaction and operational efficiency.
Demonstrated success in scaling or transforming a service department.
Proficiency in Microsoft Office (Excel, Word, etc.)
Experience with ERP (Epicor strongly preferred) and CRM platforms.
Strong technical aptitude with the ability to interpret complex documentation and communicate solutions clearly.
Excellent organizational, problem-solving, and communication skills with the ability to manage competing priorities.
What We Offer
Competitive salary, paid weekly
Medical, dental, and vision insurance, Riveer pays 75% of premium
Simple IRA with company match
Paid time off and holidays
Free lunch provided every Thursday
This job description contains information about the key responsibilities of this position. It is not an exhaustive list of skills, efforts, duties, responsibilities, or working conditions. Responsibilities are subject to change.
Riveer does not discriminate based on gender/sex, race, religion, height, weight, color, age, national origin, disability, or any other status covered by federal, state, or local law allowed.
Riveer is an Equal Opportunity Employer.
$27k-42k yearly est. 2d ago
0521 Co Manager
Books-A-Million, Inc. 3.9
Assistant manager job in Kalamazoo, MI
The Co-Managermanages the day-to-day operation of the store as a Manager On-Duty in conjunction with the management team members to maximize sales and customer service and oversees the execution of the Merchandising plan to maintain compliance and store standards.
Roles and Responsibilities
* Maximizes profits and customer service by leading assigned category team and operating the store in adherence with all Company policy and guidelines
* Operates the store as the Manager On Duty in conjunction with the management team.
* Maintains the physical security of the store they are assigned, and in doing so is a key-holding member of management.
* Ensures highest level of customer service and handles customer complaints to a satisfactory conclusion.
* Maintains category merchandising and cleanliness and ensures operational efficiency.
* Trains and develops Associates and Leads.
* Facilitates effective communication to all store Associates through daily briefings and weekly and monthly meetings.
* Drops off bank deposit and pick up change order as needed
* Picks up café grocery supplies (milk, baked goods, etc.) as needed
* Consults with the General Manager on associate performance
* Performs other duties as assigned.
Scheduling Requirements
* All managers follow the 3 or 4 Manager Rotation schedule, depending on the number of managers in the store.
* All managers must have open availability and be able to work opening shifts, closing shifts, or other shifts as needed, OR have availability approved by District Manager if open availability is not possible.
* All managers are Full Time and may work up to 45 hours per week.
Core Competencies
* Interpersonal Skills
* Team Management and Development
* Action Orientation
* Strong verbal and written communication skills
Qualifications and Education Requirements
* 21 years of age or older
* High school diploma or equivalent, some college preferred
* Previous experience in a supervisor role
* Successful completion of all required background screenings
Preferred Skills
* Computer and cash register skills
Physical and Environmental Requirements
* Must be able to stand and walk for extended periods of time
* Must be able to use hands/arms to operate a keyboard and telephone for repetitive motion activities
* Must be able to lift or team lift objects up to 50 lbs., with or without assistance
* Must be able to communicate using speech, sight, and sound with or without an assistive device
* Must be able to stand, walk, climb, bend, stoop, or crouch while performing daily activities of the job
$86k-155k yearly est. 60d+ ago
Restaurant General Manager
Border Foods LLC 4.1
Assistant manager job in Comstock, MI
What began as an idea between two brothers to open a Mexican restaurant has since grown into one of the largest, privately held Taco Bell franchisees in America. At Border Foods, we work with a people-first mantra. From cooks to cashiers to restaurant managers and beyond, we work together to bring to life the Core Values of Border Foods. Welcome to our family where you will continue to learn, evolve, and shape what comes next on our mission of making lives better.
As a General Manager your mission is to reinforce the Border Foods CORE values, to include Accountability, Integrity, Family, Excellence, Teamwork, and Empowerment.
At Border Foods, we will unlock the full potential of our employees and guests restaurant experience by creating safe welcoming and supportive environments where everyone can thrive.
The purpose of the General Manager is to make the lives of the employees and the guests better by creating opportunities to positively impact life experiences. You are responsible for the operation of the entire restaurant and building a strong team that consistently provides customers great food and a friendly experience.
Whats in it for you?
-Top pay in the industry: Make up to $100,000 a year with base pay plus top-tier bonus potential.
-Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, well be taking 85 General Managers!
-Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone.
-Education programs, including GED and Tuition Reimbursement offerings
-Scholarship opportunities
-Medical/Dental/Vision benefits offered for all positions even part-time!
-Free food!
-Vacation Time (Paid Time Off), Sick, and Holiday Pay
-Vacation Donation Program
-An incredible culture that encourages career growth and support
General Manager Core Values:
Accountability & Integrity:
Consistently demonstrates integrity in actions and expectations
Guides team members and Shift Leaders, ensuring they complete all assigned duties and serve safe, quality food in a friendly manner
Scheduling and deploying the Team correctly
Monitors the performance of each Team Member and hold them accountable for standards and expectations.
Ensures a quality customer experience by driving fast and friendly service
Maintains point of sale system by reporting all system failures and verifies download accuracy (e.g. pricing updates, menu changes).
Ensure health and safety standards are met
Adheres to all local, state, and federal laws and guidelines.
Family & Teamwork
Creates unity in the team by building cross functional relationships
Respond to Team Member questions and resolves employee issues in a timely manner.
Provide a restaurant that is a safe place for team members to work and customers to visit
Able to navigate challenging situations and provide appropriate guidance
Motivates and supports the team through active listening and the ability to communicate to a wide variety of audiences
Represents Border Foods in handling customer complaints and/or issues; demonstrating a sincere approach and desire to find an effective solution.
Instills a recognition culture that creates a positive work environment
Excellence:
Strategic planner creates short term and long-term strategies for restaurant success
Delivers profit by utilizing and interpreting the P&L in order to make the appropriate financial adjustments
Sourcing, hiring, and developing excellent Team Members
Conducting New Hire orientation and developing the training plan for each new hire
Minimizes loss through strict observance of cash handling policies, proper training of Team Members, and complying with all accounting/banking requirements.
Demonstrates efficient labor control, inventory control, and waste management.
Empowerment:
Builds the capabilities of their team while identifying teams strengths and opportunities
Provides learning and development opportunities for all Team Members.
Offers guidance to Team Members regarding personal development opportunities and career path.
Consistently demonstrates active and timely coaching capabilities.
Seeks and shares ideas to help others succeed creating and leveraging tools, resources, and information that fosters personal and business growth.
Bringing others along, operationally, through use of tools.
Required or Preferred Experience:
Minimum of three years restaurant or retail experience, or combined experience and education.
Experience with sales building, P&L statements, recruiting, and training.
Proven track record of successful hiring and retention.
Required when needed, the ability to work early morning, evenings, late night, weekends, and some holidays. Schedule demands may change.
ServeSafe Certified
Must be at least 18 years of age.
Valid Drivers license and vehicle insurance.
High school diploma or equivalent.
Whats in it for you?
-Top pay in the industry
-Trip to Mexico! Every year, we reward our top performers on our Best of the Best trip to Mexico. In 2020, well be taking 85 General Managers!
-Bonus program! General Managers have the potential to make up to an extra forty thousand dollars annually in bonus alone.
-Education programs, including GED and Tuition Reimbursement offerings
-Scholarship opportunities
-Medical/Dental/Vision benefits offered for all positions even part-time!
-Free food!
-Vacation Time (Paid Time Off), Sick, and Holiday Pay
-Vacation Donation Program
-An incredible culture that encourages career growth and support
Physical Demands:
The physical demands for this position are sits, stands, bends, lifts, and moves intermittently during working hours. These physical requirements may be accomplished with or without reasonable accommodation.
The duties of this position may change from time to time. Border Foods reserves the right to add or delete duties and responsibilities at the discretion of Border Foods or its managers. This job description is intended to describe the general level of work being performed. It is not intended to be all-inclusive.
Border Foods is proud to be an Equal Opportunity Employer of Minorities, Women, Protected Veterans, and individuals with Disabilities and does not discriminate based on gender identity or sexual orientation.
You are applying for work with a franchisee of Taco Bell, not Taco Bell Corp. or any of its affiliates. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own wage and benefit programs that can vary among franchisees.
$50000 per year - $100000 per year
PandoLogic. Keywords: Restaurant Manager, Location: Comstock, MI - 49041RequiredPreferredJob Industries
Food & Restaurant
$50k-100k yearly 60d+ ago
Zone Manager
at Home Group
Assistant manager job in Jenison, MI
$45,500.00yr - $56,875.00yr
Zone Manager
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.
Key Roles and Responsibilities
The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies.
The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences.
The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions.
The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns.
The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary.
The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits.
The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives.
The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising.
The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects.
The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience.
The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures.
All other duties based on business need.
Open Availability
Qualifications and Competencies
At least 18 years old.
High School Diploma/Equivalent; College degree preferred.
At least 3 years Management/Leadership experience or equivalent At Home experience.
At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience.
At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
Proficiency within Microsoft office (Word, Excel)
Communicates clearly and concisely with excellent verbal, written and comprehension skills.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
$45.5k-56.9k yearly Auto-Apply 2d ago
Zone Manager
at Home Medical 4.2
Assistant manager job in Jenison, MI
$45,500.00yr - $56,875.00yr
Zone Manager
Our Mission: Enable everyone to make their house a home.
Our Vision: To become the first-choice destination for home and holiday décor.
The Zone Manager (ZM) position is accountable for all visual merchandising and conditioning aspects of the business at the store level and executes the Company's business objectives, ensures customer satisfaction, and maximizes sales. The ZM leads and manages the Zone Lead team to maintain a neat, clean, and safe store, provide an inviting and engaging environment for our customers to shop and our team members to enjoy work. The ZM achieves success by providing problem-solving resources, managing staff, and working collaboratively with the Store Director.
Key Roles and Responsibilities
The ZM is responsible for building, coaching, and maintaining a store team to meet At Home's Vision, Mission, Values, and business objectives while following all Company processes and policies.
The ZM will recruit, interview, and hire team members to ensure a positive customer experience while ensuring all new hires are properly trained and developed as a team member. The ZM serves as a role model and coach in all areas as it relates to Customer and Team Member experiences.
The ZM coaches, drives performance, sets goals and, where appropriate, takes follow-up action with team members, including performance support plans, performance improvement, and corrective actions.
The ZM makes employment decisions for Zone Lead team members, including decisions relating to hiring, compensation, promotions, transfers, releases, disciplinary actions, and addressing Team Member concerns.
The ZM coordinates directly with Store Director to maximize staffing effectiveness that supports traffic, sales, and the customer experience, including compliance with Company timekeeping policies, timely and accurate payroll processing, meeting labor model standards, customer interaction standards, and business metrics. The ZM makes recommendations about whether additional labor, such as team member overtime or additional coverage, may be necessary.
The ZM reviews, analyzes, and communicates to Team Members the store financial and business data from the store scorecard including sales and expenses; develops and executes budgets, financial plans, and strategies to maximize sales and profits.
The ZM oversees Task Management by planning, directing and scheduling team members for their shifts and tasks on a daily and weekly basis and validating completion of all tasks in a timely manner. The ZM adjusts the schedule as needed based on operational needs/objectives.
The ZM oversees and leads all aspects of the visual merchandising team for the store by planning and leading the transitions, reinventions, product assortment changes, and resets while at the same time ensuring visual integrity, a neat/clean, organized environment, and inspiring guests to discover ideas and solutions through compelling visual merchandising.
The ZM leads the store team in the areas of customer satisfaction, inventory control/shrink, safety, loss prevention expense control, and customer experience so the store will operate effectively and profitably. Develops and leads regular meetings/huddles with team members on these subjects.
The ZM leverages daily interactions and team huddles to communicate and teach/train visual priorities and creation of visual moments that support the customer experience.
The ZM ensures the maintenance of a neat, clean, organized backroom sign storage area ensuring the store is always up to date with current signing tools and signing fixtures.
All other duties based on business need.
Open Availability
Qualifications and Competencies
At least 18 years old.
High School Diploma/Equivalent; College degree preferred.
At least 3 years Management/Leadership experience or equivalent At Home experience.
At least 3 years' direct responsibility of leading 10 or more people in multiple departments or equivalent At Home experience.
At least 1 year experience direct/indirect familiarity or responsibility for annual revenue, operating budget, or profit & loss dollars of at least $5 million.
Ability to work a flexible schedule including nights, weekends, and some holidays.
Ability to lift a minimum of 50 lbs. or team lift 100 lbs.
Proficiency within Microsoft office (Word, Excel)
Communicates clearly and concisely with excellent verbal, written and comprehension skills.
Reliable and trustworthy role model for ethical and honest behavior. Does the right thing for the team member, the customer, and the company in all situations.
Creates a sense of urgency; promotes teamwork, delegates appropriately; motivates self and team to accomplish objectives. Timely and thorough execution.
Ability to comprehend, train, develop, motivate and lead in a manner of fostering a work environment that is smart & scrappy, safe, and fun.
Flexible and creative with an ability to handle multiple tasks where priorities shift with the demands of the business.
$45.5k-56.9k yearly Auto-Apply 2d ago
Woodland Mall MI117 MI143
Auntie Anne's Pretzels
Assistant manager job in Grand Rapids, MI
Woodland Mall - 2 locations Grand Rapids, MI Chestnut Land Company franchisee of Auntie Anne's and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements.
If you are ready to be part of a vibrant team, please submit your application today. We look forward to welcoming you aboard!
$26k-35k yearly est. 45d ago
Assistant Manager
J Crew
Assistant manager job in Grand Rapids, MI
Our Story We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.
Job Summary
As an AssistantManager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You'll Do
* Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
* Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
* Manage store operations, systems, and technology while ensuring accountability.
* Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
* Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
* Ensure the team is always on track to exceed goals and provide best-in-class customer service.
* Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
* Come up with innovative ways to engage the community and build loyalty through events.
* Can step into a variety of roles on the sales floor, if needed.
Who You Are
* Have 1-2 years of retail management experience with a similar scope.
* Passionately support our brand, customers, and teams.
* Stay up to date with current fashion trends and industry developments.
* Embrace teamwork, flexibility, and courtesy while executing tasks.
* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
* Have scheduling flexibility, including nights, weekends and holidays.
* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
* Competitive base pay and bonus programs
* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
* Entertainment, travel, fitness, and mobile technology discounts
* 401(k) plan with company matching donations
* Medical and Prescription coverage
Full-Time
* Competitive base pay and bonus programs
* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
* Competitive Paid Time Off (PTO) plan, including paid holidays
* 401(k) plan with company matching donations
* Medical, dental, prescription, vision, and life insurance
* Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$17.8-22.3 hourly Auto-Apply 29d ago
Assistant Manager
Jcrew
Assistant manager job in Grand Rapids, MI
Our Story
We think shopping should be fun. Actually,
really
fun. As in scoring our exclusive collection of colorful, classic styles at prices that can't be beat. A fan of lots of options in amazing fits? You've got it. Looking for some great accessories you won't find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we've got you covered. Whatever the occasion, we've got styles for the whole family that'll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.
Job Summary
As an AssistantManager, you're a part of the leadership team. You help drive profitability through genuine customer connections, brand loyalty, and strong community engagement. You'll provide immediate feedback and coaching to the sales team to maximize performance. You will also collaborate with the rest of the leadership team to adapt strategies for business success and ensure smooth operational support as needed.
What You'll Do
Support the Store Director & Associate Store Manager to directly impact business results with a meaningful connection to every aspect of the brand while maximizing profitability.
Own your designated division of responsibility (Visual Merchandising, Operations, HR, Service & Selling, etc.)
Manage store operations, systems, and technology while ensuring accountability.
Assist Store Director & Associate Store Manager with recruiting, training and development efforts, if needed.
Partner with Store Director and Associate Store Manager to curate a collaborative working environment for all associates.
Ensure the team is always on track to exceed goals and provide best-in-class customer service.
Lead fit sessions that boost product knowledge for associates to elevate authentic customer connection.
Come up with innovative ways to engage the community and build loyalty through events.
Can step into a variety of roles on the sales floor, if needed.
Who You Are
Have 1-2 years of retail management experience with a similar scope.
Passionately support our brand, customers, and teams.
Stay up to date with current fashion trends and industry developments.
Embrace teamwork, flexibility, and courtesy while executing tasks.
Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
Have scheduling flexibility, including nights, weekends and holidays.
Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.
Some Perks and Benefits
Part-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Entertainment, travel, fitness, and mobile technology discounts
401(k) plan with company matching donations
Medical and Prescription coverage
Full-Time
Competitive base pay and bonus programs
Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
Competitive Paid Time Off (PTO) plan, including paid holidays
401(k) plan with company matching donations
Medical, dental, prescription, vision, and life insurance
Entertainment, travel, fitness, and mobile technology discounts
See our full list of benefits here
Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.
Hourly Range: $17.75 - $22.30
At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.
One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.
JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.
$17.8-22.3 hourly Auto-Apply 25d ago
Assistant Manager
Crown Ventures Inc.
Assistant manager job in Allegan, MI
Job Description
The AssistantManager (AM) supports the Restaurant General Manager in ensuring delivery on guest satisfaction through managing the daily operations of a single restaurant. The AM helps manage financial controls, operations, people development, Guest service and compliance across shifts for desired restaurant outcomes (i.e., increased sales, profitability and employee retention). The AM has full accountability for restaurant operations in the absence of the Restaurant General
Manager. An AM should be able to work long and/or irregular shifts, including extra shifts, as needed, for proper functioning of the restaurant. This position operates under the direct management of the Restaurant General Manager and helps lead the restaurant team. This position interacts with restaurant team members, the General Manager, outside vendors, members of the field operations team, and guests.
RESPONSIBILITIES
Direct efficient and accurate preparation and sale of products for prompt delivery within established speed of service guidelines
Motivates and directs team members and Shift Coordinators to exceed Guest expectations with fast and friendly service in clean surroundings
Supervises and trains team members and Shift Coordinators on team stations, BKC products, processes and policies
Follows cash control/security procedures and helps to implement marketing plans, maintain inventory, manage labor, and apply financial reports across shifts to enhance restaurant results
Assists RGM in enforcing compliance with government regulations, BKC Market Policy, employment law, food safety, BKC Security Policy, operations, and BKC policies and procedures relating to all restaurant activities across shifts
As part of the restaurant management team, recruits, hires, trains and works to retain effective team talent, by making decisions or recommendations on hiring and advancement
Makes decisions or recommendations on the discipline and terminations of team members
Available to work evenings, weekends and holidays
Prompt and regular attendance for assigned shifts, meetings and training
MINIMUM QUALIFICATIONS:
Must be at least eighteen (18) years of age*
High School Diploma or GED required, some college preferred
1 year of experience working in the quick service restaurant industry in management
Completion of all BKC certification programs
Demonstrates English language proficiency that enables speech expression clarity and proficient reading and verbal comprehension
Demonstrates leadership skills
Demonstrates formal understanding of the quick service industry and the core customer
Recognizes and solves routine problems
Develops knowledge and skills in basic tasks, practices and procedures within own area
English Language Preferred
Willingness to Travel Preferred
$26k-44k yearly est. 20d ago
Assistant Manager
McAlister's Deli Franchise
Assistant manager job in Grand Rapids, MI
The AssistantManager is a critical part of the restaurant management team, ensuring we provide
exceptional service and delicious food in a clean, safe and welcoming environment. The AssistantManager will be responsible for performing all management duties including inventory, ordering,
scheduling, interviewing and supervising each shift they work. The AssistantManager will work a variety
of shifts and will assist, train and coach team members in all positions to ensure an exceptional Guest
experience.
Key Duties and Responsibilities
Managing, monitoring, coaching and training team members to ensure operational execution.
Takes ownership in driving sales and repeat Guest visits.
Ensures Guest satisfaction through following the Six Service Standards and PLUS 1 as needed.
Completes weekly inventory duties alongside the General Manager.
Interviews candidates and provides hiring recommendations to General Manager or completes the hiring process for selected team members.
Applies progressive discipline and documents team members relations when needed to ensure company policies, procedures and values are upheld.
Works with General Manager to provide performance reviews and coaching to team members as necessary.
Places, checks in, and stores orders correctly and safely.
Enters invoices and receives orders in a timely manner.
Assists in the development of team members and shift leaders.
Writes team member schedules for GM review.
Assigns additional daily, weekly and monthly duties as needed.
Performs opening and closing managerial duties including readiness checklists and cash handling duties.
Handles Guest issues or conflicts and reports them to the General Manager immediately.
Placing daily orders as needed and actively engages in company communication through email and shift notes.
Leads as a standards bearer and promotes a culture of teamwork and caring.
Communicate effectively to the General Manager regarding essential information impacting the business.
Qualifications
Team player who works well with others.
Positive energy with strong desire to learn and grow.
Strong communication and leadership skills.
Other Requirements
Must be able to stand for up to 10 hours consecutively.
Must be able to lift up to 50lbs. Some lifting may be overhead.
Must have reliable transportation.
This job description includes essential functions and basic duties and is intended to provide guidelines for job expectations
and the employee's ability to perform the position described. It is not an exhaustive list of all functions, responsibilities, skills,
and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.
$26k-44k yearly est. 27d ago
Assistant Manager
JHG Group-IHOP
Assistant manager job in Grand Rapids, MI
The AssistantManager (AM) is responsible for supporting the General Manager in the management of the entire stores operations. The AM is also responsible to meet performance and profit goals. These objectives include assisting in the selection, development, and training of all associates in the store. The AM is responsible to manage and oversee all safety processes within the store. The AGM ensures an exceptional customer experience that supports our vision.
Principal Duties:
Supervise the day-to-day task assignments and performance for all management and associates.
Ensure a pleasant dining experience for all customers. Respond to customer complaints or inquiries. Solicit customer feedback, input, and information through various communication vehicles. React to information and create a plan to consistently meet the expectations of all customers.
Manage all matters relating to associates and the team - recruiting, hiring, training, coaching, associate engagement, and performance management.
Ensure compliance with corporate training programs.
Ensure the planning and execution of established safety, security, quality, and store operations policies, procedures, and practices.
Analyze results and trends and prepare action plans to leverage the stores strengths and address areas of opportunity. Ensure the execution of all action plans.
Plan and prepare work schedules and coordinate daily assignments and activities of associates to meet the needs of the business.
Management-Essential Duties:
Supervise the day-to-day task assignment and manage the performance of Customer Service Associates. This includes recruiting, hiring, training, coaching, managing performance, and administering progressive discipline.
Oversee the completion of duties by hourly store management associates.
Ensure proper training and training compliance of all hourly associates.
Oversee cash management procedures. Monitor and analyze reports relating to Loss Prevention and report trends to the General Manager.
Ensure accurate stock levels by performing precise cycle counts and monitoring the ordering of products and supplies with a computer and/or handheld device. Review the results on the stores computer and/or handheld device and make the necessary changes. Prepare action plans to address off-standard items.
Control inventory level by checking in all external vendors (by using a handheld device) and ensuring the delivery is accurate.
Ensure execution of established security, quality, and store operations policies, procedures, and practices listed in training materials and other publications.
Analyze results and trends from audits (internal and external) and take the appropriate action to resolve/address issues.
Value store associates through celebration and recognition.
Ensure the 24/7 execution of all customer service programs and processes.
Communicate with the store manager regarding customer service issues and concerns.
Ensure a pleasant dining experience for all customers, respond to customer complaints or inquiries, and solicit customer feedback and input.
Benefits:
Competitive Pay
Quarterly Bonus Package if performance metrics are met
Health Insurance
401K
Paid Vacation
Real Advancement Opportunities
$26k-44k yearly est. 28d ago
Assistant Manager at Brown Butter Creperie & Cafe
Gina and Mike Mudrey
Assistant manager job in Grand Rapids, MI
Job Description
***For faster consideration, visit ***************************************
Brown Butter in Grand Rapids, MI is looking for one assistantmanager to join our dedicated team. We are located on 1436 Wealthy St Se. Our ideal candidate is a self-starter, ambitious, and engaged.
Responsibilities
Train, coach, and develop employees and team leaders
Delegate tasks to team and provide follow-up
Hold team accountable for their performance; provide coaching and counseling as needed
Ensure team provides fast, friendly, and accurate service
Ensure product quality, restaurant cleanliness, maintenance and security standards are met
Suggest appropriate staff and schedule to control labor costs
Ensure proper cash handling and deposit procedures are followed
Aid in appropriate ordering and maintenance of inventory
Work in all positions along side co-workers
Qualifications
Excellent communication skills to connect effectively with customers and co-workers
Possess a positive attitude and ethics which support our values and culture
Ability to manage a fast-paced, high-volume, clean, customer-focused restaurant
Strong time-management skills; ability to multi-task, prioritize, and organize
We are looking forward to hearing from you.
***For faster consideration, please apply at *******************************
$26k-44k yearly est. 11d ago
Assistant Manager
Pita Way
Assistant manager job in Grand Rapids, MI
The assistant team leader is one of the most important roles at Pita Way. This position includes overseeing the stores day to day operations and making sure the staff is running efficiently. You will be working with the Team Leader and coordinating effective solutions to everyday problems, ensuring the overall success of the restaurant. This role comes with great responsibility and with that comes great opportunity. Pita Way is a rapidly growing restaurant and we are constantly looking for new leaders to grow with us. Ultimately, we would like to look at this position as a pre-team lead position to get you prepared to move on to the highest leadership role available. For this position, previous experience in a similar role is required.
$26k-44k yearly est. 60d+ ago
Assistant Manager(01180) - 3928 Plainfield Ave
Domino's Franchise
Assistant manager job in Grand Rapids, MI
Are you a driven, motivated leader ready to play a key role in running one of our Domino's Pizza restaurants? We're seeking enthusiastic Assistant Restaurant Managers who take pride in their work, value teamwork, act with integrity, and are committed to ongoing development. As part of our team, you'll help create a culture of excellence and continuous growth - both for yourself and those you lead.
Role Highlights
In this position, you'll support our General Manager by:
Maintaining food and safety standards to ensure a quality experience for every customer.
Inspiring and motivating your team to achieve efficient and smooth daily operations.
Delegating and organizing tasks so that business runs seamlessly.
Enforcing accountability among team members for consistent follow-through.
Resolving conflicts and handling customer concerns with professionalism.
Taking deliveries as needed to keep the operation flowing.
Requirements
To thrive in this role, you'll need:
A flexible schedule with a minimum of 20 hours per week availability
A valid driver's license and reliable vehicle meeting safety standards
Physical stamina to lift up to 50 pounds and stand for extended periods
What We Offer
Professional Development & Advancement - Continuous learning and development are at our core. With training programs across multiple platforms and locations, you'll gain skills that will serve you well into your career. For those ready to step up, we offer advanced training and leadership opportunities.
Work-Life Balance - We value your time and well-being. With a minimum requirement of 20 hours per week, you'll have ample personal time. For those seeking more hours, we offer flexible options including mornings, nights, and weekends.
Community and Purpose - Domino's team members are proud to be part of something bigger. We build strong connections within our communities and aim to exceed customer expectations, making every interaction an opportunity to create meaningful relationships.
Benefits
Competitive Wages
Employee Discounts
Early Wage Access Program
Health, Dental, Vision Insurance
Life Insurance and Additional Policies Available
Reports To: Restaurant General Manager
If you're ready to join a team that values personal growth, teamwork, and service to our community, hit "Apply" and take the next step in your career with us!
Additional Information
All your information will be kept confidential according to EEO guidelines.
$26k-44k yearly est. 15d ago
Assistant Manager
Jimmy John's
Assistant manager job in Grand Rapids, MI
AssistantManagers help oversee in-store operations alongside the General Manager. The AssistantManager plays a major role in ensuring the store is in exceptional order and that all employees are performing duties properly and efficiently. AssistantManagers must lead by example and execute systems and procedures with 100% integrity. As an AssistantManager, your attitude needs to be enthusiastic, friendly, and positive.
Requirements:
Ability to work a 40 hour week
At least 18 years of age
Basic understanding of Microsoft Word, Microsoft Excel, Microsoft Outlook, and Adobe Acrobat
Ability to handle fast-paced and high stress situations in the store
Organize and establish priorities in the store with minimal supervision
Willing to offer opinions and recommendations towards the store and employees
$26k-44k yearly est. 60d+ ago
Assistant Manager
Fitzpatrick Acquisitions LLC 3.3
Assistant manager job in Grand Rapids, MI
Job Description
About the Job:
As an AssistantManager, you'll be at the heart of our restaurant's success, supporting the Restaurant General Manager by upholding brand standards and inspiring your team. You'll lead by example, training, coaching and recognizing your team to deliver unforgettable customer experiences. When your team shines, so do you!
In this dynamic role, you'll take charge of daily operations in the Restaurant General Manager's absence, making key decisions and driving the team toward excellence. We believe in having fun while embracing personal challenges and growth opportunities. You'll work a 50-hour week, with 40 hours at regular pay and 10 hours at time and a half, providing a balanced and rewarding work experience.
The Day-to-Day:
Ensure consistent customer satisfaction by effectively modeling the KFC Connect Success Routine and prioritizing customer needs.
Oversee Team Members' adherence to shift responsibilities and maintain high food safety standards. Take charge of restaurant operations in the RGM's absence.
Collaborate with the RGM in assessing team performance, providing ongoing constructive and positive feedback. Address employee relations issues as they arise, determine immediate resolutions, or escalate to the RGM when necessary.
Assist in sourcing, recruiting, interviewing and hiring Team Members, while driving a culture of equity, inclusion and belonging.
Act like an owner by assisting with Profit & Loss management, including cash control, security procedures, inventory maintenance and labor management.
Review financial reports and take appropriate actions to optimize performance.
Support the RGM in facility maintenance and ensure health and safety standards are consistently followed.
Is this you?
2+ years of restaurant/retail management experience.
Assist with P&L management by following cash control/security procedures, maintaining inventory, managing labor and reviewing financial reports.
Ensure all employees receive proper training and resources.
Champion KFC's culture and values, promoting equity, inclusion and belonging in the restaurant.
Lead efforts in individual and team recognition, collaboration and motivation.
Identify and recruit exceptional talent, supporting the RGM in the hiring process.
Possess strong communication skills for conducting performance appraisals, taking disciplinary action and motivating and training employees.
Adhere to corporate policies, procedures and Occupational Health and Food Safety standards.
Work-Hard, Play-Hard:
Competitive pay
Bonus Eligible
2 weeks' vacation and additional Paid Time Off
Free meal each shift
Medical benefits from day 1
401k retirement plan with 6% match
Career advancement and professional development
Tuition reimbursement and scholarship opportunities
Health and wellness programs
Perks! Discounts on mortgages, vehicles, cell phones, gym memberships and more
KFC Foundation Programs including FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more!
How much does an assistant manager earn in Kentwood, MI?
The average assistant manager in Kentwood, MI earns between $21,000 and $56,000 annually. This compares to the national average assistant manager range of $23,000 to $64,000.
Average assistant manager salary in Kentwood, MI
$34,000
What are the biggest employers of Assistant Managers in Kentwood, MI?
The biggest employers of Assistant Managers in Kentwood, MI are: