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Top 50 Assistant Manager/Manager Training Skills

Below we've compiled a list of the most important skills for an Assistant Manager/Manager Training. We ranked the top skills based on the percentage of Assistant Manager/Manager Training resumes they appeared on. For example, 23.9% of Assistant Manager/Manager Training resumes contained Customer Service as a skill. Let's find out what skills an Assistant Manager/Manager Training actually needs in order to be successful in the workplace.

These are the most important skills for an Assistant Manager/Manager Training:

1. Customer Service

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high Demand
Here's how Customer Service is used in Assistant Manager/Manager Training jobs:
  • Increase sales volume by providing excellent and consistent customer service and competitive pricing/specials.
  • Delivered excellent customer service by greeting and assisting each customer
  • Display excellent interpersonal skill and provide great customer service.
  • Provided superior customer service and managed guest relations.
  • Trained associates in all aspects of the business including merchandising, proper signing, inventory control, and customer service skills.
  • Managed all aspects of HCO business operations and promoted the brand to ensure exceptional customer service and increased revenue.
  • Manage a team in the area of marketing, customer service, point of sales training and scheduling.
  • Trained, supervised, and evaluated 70+ employees; coached sales improvement and customer service skills.
  • Deliver excellent customer service to guests and ensure that servers on the floor do the same.
  • Opened and closed Gym, handled customer service issues, and oversaw cash drops daily.
  • Created training and reference materials to increase productivity, customer service, and profit.
  • Provide friendly and prompt customer service in a high-paced environment.
  • Train incoming employees in selling and customer service.
  • Provided efficient customer service to clients.
  • Assigned daily operation task to employees Provided quality customer service to customers
  • Honed problem solving and multi-tasking skills while providing excellent customer service to both prospects and residents alike.
  • Provide excellent customer service *Maintain security and balance cash register *Keep the store clean *Execute open/close procedure
  • Trained new hires from 2012-2013 -Assisted in managing day-to-day operations -Three years of Customer Service Experience -Team experience in fast-paced work environment
  • Managed and trained shift employees Responsible for closing facility Financial practices Customer service Supply management
  • Washed and detailed vehicles Received payments from customers Pumped gas Answered customers questions (customer Service) Process daily money drops.

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2. Safety Procedures

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high Demand
Here's how Safety Procedures is used in Assistant Manager/Manager Training jobs:
  • Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
  • Trained all new hires in the art of customer service, menu classes, and safety procedures.
  • Trained employees in customer service and safety procedures.
  • Practice, teach and enforce food safety procedures.

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3. Food Safety

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Here's how Food Safety is used in Assistant Manager/Manager Training jobs:
  • Certified Food Safety Manager under the National Registry of Food Safety Professionals.
  • Directed staff to ensure that food safety, product preparation, and cleanliness standards are maintained.
  • Maintained food safety standards as required by the Health Department.
  • Ensured food safety and hygienic standards were consistently in place.
  • Achieved a Company high 95% on annual Steritech Food Safety Audit in 2014.
  • Cash Control Food Prep and food safety Retail sales and merchandise displays inventory control Customer Service

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4. Sales Floor

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high Demand
Here's how Sales Floor is used in Assistant Manager/Manager Training jobs:
  • Maintain sales floor cleanliness and inventory integrity.
  • Monitored the sales floor regularly, talking to staff and customers, and identifying and resolving urgent issues.
  • Lead store team to drive sales by continuous training and leading by example on the sales floor.
  • Coordinated the sales floor by ensuring excellent customer service, and logging traffic and hourly sales.
  • Marketed the new items throughout the sales floor to gain attention of the customer.
  • Provided cash register duties, customer service, merchandise expertise and sales floor coverage.
  • Manage the sales floor, sales associates, and inventory as needed.
  • Observed and coach associates in sales floor techniques and customer management skills.
  • Plan around store sets as well as manage sales floor set.
  • Restock any replacement item on sales floor and in shoe department.
  • Unloaded warehouse trucks and placed new merchandise on sales floor.
  • Managed sales representative in Sales Floor to achieve company goals.
  • Worked the sales floor and helped customer find products.
  • Maintain sales floor to company standards to include recovery.
  • Supervised Sales Floor and aid in Customer Service situations.
  • Reorganized the sales floor to meet company demands.
  • Trained on sales floor initiatives and merchandising.
  • Monitored proper inventory on the sales floor, stock room and ordering to attain maximum sales and inventory control.
  • worked parts counter and sales floor.
  • Provide outstanding customer service Suggest appropriate shoes for customer's needs Manage sales floor

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5. Training Programs

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Here's how Training Programs is used in Assistant Manager/Manager Training jobs:
  • Established departmental audits for training awareness and maintained tracking and documentation of employee training programs and progress.
  • Scheduled required training programs conducted in conjunction with other military and civil agencies.
  • Developed employee training programs to formalize key performance indicators and define clear expectations.
  • Designed and developed training programs and materials.
  • Managed and organized detailed medical, feed, exercise and high-end training programs.
  • Introduced training programs that enhanced employee performance and helped build a motivated workforce.
  • Worked with managers to help evaluate their local training programs for efficiency.
  • Created monthly training programs to ensure recurring training was conducted for employees.
  • Designed, developed and delivered claim training programs across the country.
  • Up sold or cross sold existing members to larger personal training programs
  • Assisted to develop and implement training programs for new employees.
  • Coached individual strength training programs for athletes and teams.
  • Implemented and evaluated training programs for over 1,500 personnel.
  • Created and oversaw effective training programs and schedules.
  • Created and implemented new employee training programs.
  • Ensured all officer and enlisted personnel met all training requirements by periodically conducting and evaluating all unit training programs.
  • Trained new sales representatives in 13-week extensive training program Designed training programs for specific developmental needs of representatives.
  • Developed and executed company training programs for store operations personnel.
  • Assisted the Base Training Manager in maintaining training programs for over 4,100 Air Force personnel and over 26 unit training managers.
  • Organized menu of training programs for Guinness plc, at corporate headquarters in Edinburgh.

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6. Retail Store

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Here's how Retail Store is used in Assistant Manager/Manager Training jobs:
  • Manage operations, staffing and sales along with profit goals in sole assigned retail store.
  • Managed sales and support staff to perform all aspects of retail store operation.
  • Assist the Store Manager in the daily operation of a retail store.
  • Maintained a profitable retail store while training managers from the national chain.
  • Aided in the day-to-day activities of managing a retail store.
  • Retail Manager with experience with a major retail store chain.
  • Handled opening and closing procedures of a retail store.
  • Managed retail store and supervised employees.
  • communicate with tenants and customer in retail store.
  • clean and supply office and retail store.

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7. Sales Goals

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Here's how Sales Goals is used in Assistant Manager/Manager Training jobs:
  • Provided assistance and product consultation to a diverse customer population, consistently meeting and exceeding sales goals.
  • Maintained financial transactions, generated revenue for the company via sales, and ensured club sales goals were exceeded.
  • Established sales goals for wardrobe consultants and directed them in use of benchmarks to achieve these goals.
  • Opened and prepared facility for operations, including the log of daily and monthly sales goals.
  • Conducted regular field visits to ensure adherence to marketing strategies and to discuss sales goals.
  • Coached trainees in their vocational goals while assuring production and sales goals were met.
  • Coach sales associates through modules and on how to make and manage sales goals.
  • Reviewed daily sales reports to ensure that staff met or exceeded store sales goals.
  • Follow all expenditure and payroll limits while supporting and achieving all sales goals.
  • Exceeded weekly training sales goals by an average of three classes per week.
  • Established sales goals, managed budgets, and devised sales forecasts.
  • Construct business plan to effectively achieve monthly sales goals and initiatives.
  • Supervised and inspired sales associates to meet or exceed sales goals.
  • Share responsibility for attaining branch sales goals with management team.
  • Created daily sales goals based off last year sales.
  • Focus on meeting and exceeding sales goals.
  • Exceeded our sales goals for the 2011 year and ranked one of the top stores in our district.
  • Administered constructive feedback to associates based on customer interaction, which enhanced quality and encouraged sales goals.
  • Manage store sections; ensure team met merchandising standards and sales goals.
  • Train new Employees Initiate & maintain relationships with the neighboring community Work with a team to achieve sales goals.

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6 Sales Goals Jobs

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8. Inventory Control

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Here's how Inventory Control is used in Assistant Manager/Manager Training jobs:
  • Assisted management with monthly inventory control and beverages and desserts to increase restaurant profits.
  • Assisted upper management with monthly inventory control and weekly stock ordering.
  • Purchased cigarette stock, maintaining effective inventory control.
  • Cash and inventory control including weekly department inventories.
  • Maintained store financial records and inventory control.
  • Key responsibilities included mentoring, staffing, maintenance, safety & security programs, budgeting, customer service and inventory control.
  • Write work schedules and balanced labor budget successfully, handled sales tracking and reporting, inventory control and store resets.
  • Maintain good customer service and retail sales, inventory control, make weekly schedule for employees, handled deposits.
  • Maintain proper inventory controls, vendor transactions and compliance standards in line with company guidelines.
  • Inventory control Customer service Ordered supplies and product Cash handling Assisted the store manager when needed
  • Inventory control - Order and receive product based on par levels to ensure freshness.
  • Relied upon to take cash drops to bank daily and inventory control.
  • Handled sales tracking, reporting, inventory control, and employee payroll.
  • Mastered HCO operational, visual, and merchandising standards and inventory control.
  • Maintained inventory control, cashier management, and staff supervision.
  • Inventory control, store appearance, merchandising, presentations.
  • Helped with inventory control, re-ordering and purchasing.
  • Oversee training, inventory control, and advertising.
  • Performed cashier duties Inventory control including damage assessments Stocked shelves
  • Learned all aspects of store management Trained new employees Provided inventory control Managed cash register and parts counter

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1 Inventory Control Jobs

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9. Loss Prevention

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Here's how Loss Prevention is used in Assistant Manager/Manager Training jobs:
  • Implemented and maintained internal/external loss prevention methods and safety inspections.
  • Assisted with inventory management, loss prevention, conflict resolution and special projects as needed.
  • Managed inventory, accounting functions, monitor charge accounts and implement loss prevention procedures.
  • Worked with Loss Prevention team to reduce internal, external, and operational shrink
  • Ensured that inventory control and loss prevention procedures were followed at all times.
  • Helped with Loss Prevention and did video reviews once a week.
  • Lead annual inventory control and loss prevention across three retail locations.
  • Performed inventory control, ordering, and loss prevention duties.
  • Trained employees on loss prevention techniques.
  • Assist Store Manager in loss prevention.
  • Assist in in-store loss prevention.
  • Monitor loss prevention by conducting store inventories, surveying all shipments and receivables, also conducting weekly inventory counts.

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10. Bank Deposits

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Here's how Bank Deposits is used in Assistant Manager/Manager Training jobs:
  • Prepared bank deposits and payroll management.
  • Performed all the store's book-keeping and bank deposits on the weekend and whenever the manager was away.
  • Traced inventory, ordered merchandise, controlled sales, reconciled cash and receipts, and made bank deposits.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Opened and Closed store, sales, managed inventory, bank deposits, and scheduling
  • Perform cash management responsibilities; prepare daily reports and record bank deposits.
  • Manage the store and finances for bank deposits and inventory count.
  • Manage Money by Totaling the registers and Making Bank deposits.
  • Performed daily cash reconciliations including pay outs and bank deposits.
  • Handled nightly bank deposits and cash drawer closing counts.
  • Recorded and prepared all cash receipts for bank deposits.
  • Counted cash drawers and made bank deposits.
  • Ensured proper delivery of bank deposits.
  • Prepare store's daily bank deposits.
  • Manage money and bank deposits.
  • Administered payroll and bank deposits.
  • Cash handling and bank deposits.
  • Train new hires, daily bank deposits, managing food orders, and daily paper work,
  • Inventory, petty cash, bank deposits, pc clock and staff hours.
  • Prepare schedules and run bank deposits at end of day shift.

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11. Personal Training Packages

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Here's how Personal Training Packages is used in Assistant Manager/Manager Training jobs:
  • Negotiated and sold 12 month personal training packages to variety of potential clients to meet and exceed individual needs.
  • Sell personal training packages and gym memberships.
  • Exceeded sales goals of personal training packages.
  • Promote and sell personal training packages.

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12. Daily Operations

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Here's how Daily Operations is used in Assistant Manager/Manager Training jobs:
  • Manage daily operations on a 394 unit community while surpassing budgeted occupancy.
  • Conducted daily operations such as Daily Safety check lists, Chemical Safety lists, pool filter cleaning, opening and closing.
  • Handled and oversaw all aspects of daily operations including coordinating work schedules, work assignments, instituting policies and procedures.
  • Managed daily operations, dealt with customers and supported and worked with management to motivate growth and meet sales requirements.
  • Work with store manager to ensure daily operations of retail aftermarket auto parts store are complete and correct.
  • Assisted the property manager in oversight of daily operations, apartment turnover processes, leasing and resident relations.
  • Assisted the Manager with all areas of daily operations as well as the training of new employees.
  • Managed daily operations of specialty restaurants, including staff, inventory, cost control, and reservations.
  • Aided in customer financing and collections -Oversaw sales goals and daily operations -Recruited, trained and coached employees
  • Maintain all aspects of studio s daily operations including scheduling, billing and bookkeeping.
  • Managed the daily operations of recreational facilities with an acute attention to detail.
  • Open and closing store, service and daily operations of the store.
  • Handled daily operations of stores, including banking and supply ordering.
  • Job duties: Oversee daily operations.
  • Executed daily operations of store.
  • Included learning all daily operations of a Commercial Tire Distribution Company.
  • Assist in Labor Management- shift balance, labor cost, manage OT Daily operations, Daily deposits, train associates, sales
  • Managed, along with management team, daily operations and lead team members in supplying superior service and productivity.
  • Key Results: Processed, performed, and analyzed all daily operations.
  • Assisted with daily operations Performed administration duties Facilitated new ideas for crew and customers Trained managers and crew members

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13. Food Preparation

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Here's how Food Preparation is used in Assistant Manager/Manager Training jobs:
  • General opening/closing food preparation and cleaning, providing excellent customer service and training, grill experience.
  • Provide accuracy with food preparation and presentation to customers to ensure production and satisfaction.
  • Supervised 40+ employees in areas of customer service, food preparation and safety, cost control and execution of company standards.
  • Monitored compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Supervised day and night crews in customer service, cashiers, food preparation, receiving and ordering.
  • Train workers in food preparation, and in service, sanitation, and safety procedures.
  • Worked with customers, handled money, food preparation, key holder to open/close the store
  • Directed and participated in food preparation activities with a constant eye on safety compliance.
  • Customer-oriented fast food worker with deep experience with, food preparation and safety regulations.
  • Open & close store, cash management, food preparation, marketing, delivery
  • Monitored food preparation methods, portion sizes, and garnishing presentation.
  • Handled all food preparations, budgets and general book-keeping during shift.
  • Cooked / food preparations, and served needy individuals.
  • Trained new employees on food preparation/ distribution.
  • Train and prepare candidates to become store managers: Food preparations, bookkeeping, inventories, ordering.
  • Assist with food preparation and supervise employees Monitor and balance cash drops
  • Clean food preparation areas, cooking surfaces, and utensils.
  • hire new people, do food preparation, cashier, inventory, food ordering, costumer complians resolution, deposits, etc
  • Promoted to Assistant Manager in Training within the first month of hire Customer service Food preparation Cashier Utilized Microsoft Excel

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14. Staff Members

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Here's how Staff Members is used in Assistant Manager/Manager Training jobs:
  • Communicate effectively with staff members and ensure compliance of all personnel management policies and procedures.
  • Promoted to employee acquisition, ensuring each new and old staff members performed job duties compliantly with quality and safety regulations.
  • Contribute to the overall success of the spa and wellness department by supporting fellow staff members in creating a team-based atmosphere.
  • Collaborated on and co-facilitated training course for new Operations staff members, contractors, docents, volunteers, and interns.
  • Implemented organizational policies, objectives, and procedures, conferring with other managers and staff members as necessary.
  • Directed staff members in the quality control activities in order to achieve sales goals and targets.
  • Oriented, trained and developed staff members by setting achievable goals and effective communication skills.
  • Conduct or arrange for ongoing technical training and personal development classes for staff members.
  • Assisted in the training of new employees and the development of veteran staff members.
  • Instruct and advise 100+ staff members in the successful delivery of their responsibilities.
  • Coordinated recruitment, hiring, and training of new staff members.
  • Assist with training staff members by reviewing and delivering training sessions.
  • Returned to Miami to help with recruiting of new staff members.
  • Assigned position with Pro Team to train new staff members.
  • Entered weekly payroll for more than ten staff members.
  • Provided cross training to eight staff members.
  • Supervised 25 staff members and 9 classrooms, and taught various trainings, as needed.

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15. Company Policies

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Here's how Company Policies is used in Assistant Manager/Manager Training jobs:
  • Followed food safety procedures according to company policies and health and sanitation regulations.
  • Elevated store's guest-satisfaction; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
  • Administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures.
  • Elevated neatness, accuracy and thoroughness of the worker's assignment to preserve customer loyalty while complying with company policies.
  • Accepted cancellation letters, while implementing company policies to customer of need to buy out membership term of service.
  • Train co-workers and new-hires on all new positions, ensuring compliance with company policies and procedures.
  • Ensured store operated in full compliance with applicable laws, regulations, and company policies.
  • Directed operations, team members, and services to fulfill company policies and standards.
  • Informed all employees of changes in company policies, as well as enforcing them.
  • Oversee sales, inventory, visual merchandising, and compliance with company policies.
  • Helped hire new company employees and orient them to company policies and procedures.
  • Complied with federal, state and company policies, procedures and regulations.
  • Enforce strict company policies on customers and/or branch employees.
  • Helped train new managers on company policies and practices.
  • Trained new employees on company policies and procedures.
  • Conducted enthusiastic and systemic training sessions to acclimate all employees to the newly designed SOPs and company policies.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.
  • Work with other Senior management to create and implement new company policies.Utilize Webex and Gotomeeting.

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16. Customer Complaints

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Here's how Customer Complaints is used in Assistant Manager/Manager Training jobs:
  • Responded to customer complaints and incident reports to ensure proper resolution was provided.
  • Resolved customer complaints regarding the delivery of damaged and incorrect merchandise.
  • Guaranteed positive customer experiences and resolved all customer complaints.
  • Received supplies, handled customer complaints, generated daily reports, and performed banking deposits.
  • Addressed and resolved customer complaints to maintain A 99% customer approval rating.
  • Listened to and resolved customer complaints regarding service, product, and personnel.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Oversee customer complaints and comments, food safety, and promotional displays.
  • Utilized superior conflict resolution skills to resolve in store and customer complaints.
  • Respond and resolve customer complaints and questions with integrity and respectfulness.
  • Front end customer service dealing with returns and customer complaints.
  • Handled any customer complaints in a professional and timely manner.
  • Resolve customer complaints regarding sales and service.
  • Answered customer complaints and inquiries.
  • Addressed and handled customer complaints.
  • Provided excellent customer service, resolved customer complaints in a professional manner.
  • Managed customer complaints * Managed and directed employee grievances * Responsible for new employee orientation, paperwork and training
  • trained to handle customer complaints follow instructions givin by the manager and head manager.
  • Oversee Day-To-Day Store Operations Handle Inventory Ordering Resolve Customer Complaints Coordinate and Market How-To Sessions for Public Interests
  • Count the till * Clean store * Handle customer complaints * Help employees with daily task * Help customer test electronics

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17. Human Resources

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Here's how Human Resources is used in Assistant Manager/Manager Training jobs:
  • Coordinated human resources & scheduling to optimize usage of specialty equipment, athletic trainers and facility resources !
  • Conducted administrative Human Resources Management.
  • Prepare and distribute reports and records: customer cash discrepancy, accident reports HUMAN RESOURCES.
  • Performed human resources duties including the interviewing, hiring and firing of personnel.
  • Developed and organized Learning Management System in conjunction with Human Resources and IT.
  • Oversee all aspects of Sales, Operations, Merchandising and Human resources.
  • Completed training in legal, human resources and personal appearance seminars.
  • Execute operations, marketing, and human resources objectives in shop.
  • Worked closely with vendors, human resources and marketing dept.
  • Provided support for all human resources programs.

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18. Company Standards

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Here's how Company Standards is used in Assistant Manager/Manager Training jobs:
  • Maintained Jewelry and Accessory Departments to exceed Company Standards.
  • Maintained store at company standards visually and competitively.
  • Worked with the owners, management, and crew of new franchisees on company standards and operating procedures.
  • Train new and present employees on duties, presentation, health and company standards.
  • Ensured company standards are met for store and associate appearance at all times.
  • Ensured company standards were adhered to, providing consistency within the company.
  • Front counter, window, team lead, uphold company standards.
  • Manage and maintain a corporate store and excel in company standards.
  • Raised Departments to company standards and set controls to maintain.
  • Maintain a neat, well groomed appearance including impeccable personal hygiene, hair restraint and minimal jewelry that met company standards.

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19. Product Knowledge

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Here's how Product Knowledge is used in Assistant Manager/Manager Training jobs:
  • Leveraged expanding marketing knowledge during practical training to enhance visual merchandising and product knowledge for optimum visibility and increased sales.
  • Shared product knowledge with customers while making personal recommendations.
  • Dedicated to continuously improving sales abilities and product knowledge.
  • Support Store Manager in training and development of associate skills in sales presentations, product knowledge, merchandising and leadership.
  • Ensured the efficiency of approximately five employees through ongoing training on product knowledge, customer service, and store goals.
  • Trained new hires and core staff in the method of company selling standards and developed staffs' product knowledge.
  • Trained 50+ new hires in areas of product knowledge, customer service, safety procedures and company culture.
  • Provide support and leadership to employees by providing them with selling techniques as well as product knowledge seminars.
  • Demonstrated comprehensive product knowledge to answer questions; ensured food quality & presentation specs were met.
  • Improved Call Agent product knowledge by overseeing new product training for Samsung's Customer Service Division.
  • Track sales and performance of sales team based on commissions and product knowledge.
  • Train new employees on internal systems, applications, and product knowledge.
  • Assisted team members with training, product knowledge, customer issues.
  • Utilized product knowledge and sales data to merchandise visual displays.
  • Encouraged increased sales through marketing efforts and product knowledge.
  • Learned, referenced and applied product knowledge information.
  • Designed and led several monthly training sessions, Education and product knowledge seminars, sales strategy through training.

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20. Customer Relations

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Here's how Customer Relations is used in Assistant Manager/Manager Training jobs:
  • Communicate necessary information to management team regarding training, facility needs, and customer relations.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Developed and expanded customer relationships through consultative sales activities.
  • Facilitated group classes and maintained lasting customer relationships.
  • Assisted store manager in shift management, customer relations, inventory control as well as visual merchandising.
  • Skilled at planning and budgeting; employee training; adherence to company standards; and customer relations.
  • Inventory ordering, receiving inventory, store displays and presentation, and customer relations.
  • Learned store operations, customer relations, systems, and day-to-day managerial duties.
  • Directed customer relations, sales promotions, supplies ordering and equipment maintenance.
  • Train and help employees progress with services and customer relations.
  • Practiced in customer relations, sales and inventory control.
  • Worked close with customer relations and trained new employees.
  • Handled customer relations, exchanges, and returns.
  • Filed necessary paperwork, wrote monthly newsletters, updated community data heavy spreadsheets and to develop customer relationships.
  • Helped build a customer-centric culture focusing on building a strong customer relationship.

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21. Weekly Schedules

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Here's how Weekly Schedules is used in Assistant Manager/Manager Training jobs:
  • Monitored and maintained weekly schedules for all staff, which resulted in a 15% low turnover rate.
  • Assist Store Manager in completing weekly schedules according to payroll policies.
  • Prepare weekly schedules and ensure full staffing for all shifts.
  • Provided weekly schedules and processed payrolls for Store's Employees.
  • Supervised up to 10 employees and made weekly schedules.
  • Worked on the weekly schedules for each employee.
  • Assist with weekly schedules according to payroll policies.
  • Coordinated weekly schedules to accommodate employee's needs.
  • Completed weekly schedules according to payroll policies.
  • Developed sales associates through training and coaching Made weekly schedules based on payroll available and previous year's sales.
  • Assisted manager in creating weekly schedules Helped trained new personnel Responsible for cashiers on daily shifts

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22. POS

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Here's how POS is used in Assistant Manager/Manager Training jobs:
  • Advanced to increasingly responsible position; culminating in management role with oversight of 100+ Spanish speaking hospitality employees.
  • Developed and trained associates for entry level management position with emphasizes on leadership and delegation.
  • Created a friendly/positive impression at checkouts.
  • Maintained excellent communications with staff, vendors, patients, and referring providers to resolve disputes and complaints and promote positive relations
  • Created, executed and managed grassroots promotions for the local store to drive sales and positive brand awareness within the community.
  • Managed customer service within retails stores in the park by resolving escalated guest service inquiries to ensure a positive experience.
  • Lead trainer for the installation, implementation, and training of POS system in south Jersey region.
  • Endorsed checks, and listed and totaled cash and checks to prepare bank deposit slips.
  • Receive Shipment and make sure that it is process in the system for inventory purpose.
  • Managed and trained employees in use of ReMACs computer and Radiant POS system.
  • File end of day cash deposits and take them to the bank weekly.
  • Motivate employees to work as a team to promote a positive work environment.
  • Trained in the assistant manager position.
  • Completed deposit functions for store.
  • Posted data and balanced accounts.
  • Key responsibilities: Contacting employment services and recruiters for specialized postings.
  • Started as a carhop (lowest position) and rose to an Assistant Manager in Training.
  • Create deposit slips and count register and safe throughout day to maintain proper cash.
  • Mastered Point of Sale (POS) computer system for automated order taking.
  • Handled bank deposits -Corporate correspondence -Analyzed sales and inventory reports -Dealt with vendor issues -Received P.O.

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23. New Associates

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Here's how New Associates is used in Assistant Manager/Manager Training jobs:
  • Established and developed new associates with emphasis on Customer Service.
  • Recruit, hire, train, and evaluate new associates to ensure staffing and operations goals are met.
  • Review online job applications; conduct interviews; perform hiring and termination procedures; training of new associates.
  • Develop the skills to effectively orient new associates to and build strong connections between new team members.
  • Managed safety school and process school of up to 700 new associates at a time
  • Interviewed, hired and trained all new associates while continuing to mentor existing employees.
  • Shift leaders set employee schedules and assist in hiring and training new associates.
  • Trained and developed new associates on POS system and key sales tactics.
  • Assisted in training new associates Prepared daily reports, weekly inventory Prepared daily deposits Worked opening and closing shifts

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24. Inventory Management

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Here's how Inventory Management is used in Assistant Manager/Manager Training jobs:
  • Streamlined operations-from purchasing, inventory management to customer service- and increased customer satisfaction by 50%.
  • Inventory Management developed and maintained reports to ensure accuracy and fiscal management of inventory and receiving.
  • Performed various managerial tasks including scheduling, payroll, training, and asset/inventory management.
  • Conduct inventory management and order all necessary supplies for organization.
  • Performed tasks such as inventory management and office organization
  • Assisted merchandise buyers with stocking and inventory management.
  • Coordinate all training for 20-25 employees coaching on Customer Service, Merchandising, Phone procedures, Inventory management.
  • Handled the tasks of maintaining stock as well as assist inventory management staff in maintaining stock records.
  • Inventory management, time management, payroll, scheduling.
  • Trained Sales Associates Recruited/Hired good candidates Processed associates payroll Inventory Management Provided excellent customer service Delegated schedules and shifts for associates

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25. Training Staff

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Here's how Training Staff is used in Assistant Manager/Manager Training jobs:
  • Increased training production by working closely with training staff, holding them accountable to meeting and exceeding the standards of performance.
  • Hired, trained, supervised, and motivated a training staff of 15 to achieve best results.
  • Assisted Manager in training staff and kept Manager informed of staff performance.
  • Supervised support staff of 4 and training staff of 9.
  • Advised training staff on fitness technique, and innovative and successful strategy.
  • Aided in the management of the personal training staff (i.e.
  • Schedule appiontments for the training staff.
  • Managed personal training staff Provided customer service at front-desk as a receptionist Answered customer questions via phone Prospecting and marketing

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26. Data Entry

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Here's how Data Entry is used in Assistant Manager/Manager Training jobs:
  • Performed high volume of data entry to capture sales orders for product/customer information and delivery data.
  • Assisted in all areas of administrative work including data entry, file organization, research and development.
  • Completed data entry, tracked personnel records, and maintained the tracking system for 130 staff.
  • Appointed to complete data entry of various documents related to trainee's development and progress.
  • Handled all data entry including scheduling, closing reports, and inventory control.
  • Excelled at accurate data entry, training and independent time management.
  • Maintained paperwork, files and data entry needs.
  • Performed data entry as needed.
  • Handled multifaceted clerical/data entry tasks such as computer reports and recordkeeping.
  • Report writing Data entry Customer service Vehicle services Interview potential employees Perform employee evaluations Schedule monthly meetings Review and approve store supplies

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27. Food Cost

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Here's how Food Cost is used in Assistant Manager/Manager Training jobs:
  • Manage food costs, portion control, uphold labor goals, and improve the skills of associate's everyday through training.
  • Managed an appropriate balance of profit and loss by controlling labor, inventory and food costs.
  • Worked with over 60 employees preparing schedules, completing payroll and maintain a profitable food cost.
  • Handled of food ordering while keep with theoretical and actual food cost goals.
  • Managed food cost through daily, weekly and monthly inventories.
  • Manage budgets to meet labor and food cost goals.
  • Full understanding of food cost and labor management.
  • Reduced our food cost from 32% to 27% with a budget of 28%.
  • Maintained monthly labor cost and food cost that attributed to successful profits * Coordinated food and produce orders.
  • Managed food costs under budget for first time in store history, maintained over eight-monthperiod.
  • Maintain strict food safety and quality as well as food cost.
  • Promoted through the ranks Employee schedules Training and development Employee evaluations Inventory-Ordering-Par Levels Maintaining food cost-budget

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28. Phone Calls

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Here's how Phone Calls is used in Assistant Manager/Manager Training jobs:
  • Answered incoming telephone calls with professional and knowledgeable responses.
  • Marketed training program and obtained new clients through prospective sales leads, phone calls, and direct interaction with members.
  • Handled all office phone calls - scheduled client appointments, insurance claims, and client billing.
  • Answered phone calls regarding orders for catering, any questions or complaints.
  • Handled collections (via letters and phone calls) to past-due members.
  • Handled phone calls of irate parents and figured out the problems.
  • Answered phone calls, and assisted customers with needs.
  • Fielded phone calls and walk in clients.
  • Answer phone calls regarding existing accounts.
  • Answered incoming phone calls and emails.
  • Managed all out going phone calls.
  • Receive escalation phone calls from Customer Service Reps. of angry customers, and assist them in gaining resolution to their problems.
  • Monitor Customer Service Reps. phone calls in ensuring they are maintaining the standards and procedures set forth by the department.
  • Educated the new employees on how to make great customer service phone calls and how to understand the customerneeds
  • Worked with customers consistently Took inbound phone calls Dealt with store manager's responsibilities in his absence

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29. High Volume

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Here's how High Volume is used in Assistant Manager/Manager Training jobs:
  • Learned how to appropriately arrange priorities in a fast paced, high volume store as opposed to a low volume.
  • Worked in high volume stores serving guests high quality food in a clean, friendly environment.
  • Recruited, hired and trained an entire professional dining staff for a high volume location.
  • Managed 60 employees daily to provide exceptional guest service in high volume water parks.
  • Moved to Minneapolis to reopen Mall of America high volume store as assistant.
  • Assist the Pharmacy department when there is a high volume of customers.
  • Managed day to day operations in very high volume Tex Mex restaurant.
  • Answered high volume of incoming calls and in-person inquiries from clients.
  • Accustomed to high volume of 17 million and conversion.
  • Managed a staff of up to sixty employees in a large capacity high volume restaurant Completed daily and monthly business reporting

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30. Crew Members

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Here's how Crew Members is used in Assistant Manager/Manager Training jobs:
  • Guide crew members to keep store clean, assist the customer in any way we could, and was learning paperwork.
  • Created restaurant training program for American crew members that was approved and adopted by NCLA for continuous use.
  • Opened the store by letting my crew members in to set up for breakfast.
  • Delegate tasks to up to forty crew members on a daily basis.
  • Inspected and regulated the quality of products produced by crew members.
  • Assist the General Manager in interviewing prospective hourly crew members.
  • Provide additional support to management team and crew members.
  • Helped train new crew members and interview process.
  • Make weekly schedules for management and crew members.
  • Train new shift managers and crew members.
  • Crew Member In charge of training, mentoring, and providing support to new crew members.
  • Supervised a staff of eight crew members and assigned tasks accordingly 7.

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31. Weekly Inventory

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Here's how Weekly Inventory is used in Assistant Manager/Manager Training jobs:
  • Prepared weekly inventory and purchase requisitions, and organized received stock.
  • Complete bi-weekly inventory count of chemicals and merchandise.
  • Performed weekly inventory and submitted supply orders.
  • Conducted weekly inventory for food and liquor, scheduled all front of the house employees and oversaw the expo process.
  • Perform weekly inventory on food and supplies and place orders accordingly to maintain sufficient quantities of both.
  • Manage training classes, weekly inventory, scheduling, reports, and implementing team motivation techniques.
  • Maintained a bi-weekly schedule, weekly inventory, weekly truck order and a daily deposit.
  • Check inventory and receive weekly inventory shipments (Unloading truck with forklift).
  • Managed paper, ink and printing supplies, as well as weekly inventory.
  • Complete weekly inventory count, and schedule truck orders.
  • Completed weekly inventory of store product Training new stores on products and services.
  • Prepared the weekly schedule and payroll for all employees ?Took nightly and weekly inventory and processed the weekly order.

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32. New Clients

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Here's how New Clients is used in Assistant Manager/Manager Training jobs:
  • Recruited and retained new clients by offering to sell personalized exercise and diet programs targeting specific conditions and concerns.
  • Monitored and instructed new clients regarding safe and effective use of cardiovascular, flexibility and strength training equipment.
  • Ensured that new clients maintained a positive experience during their training program.
  • Instruct aerobic classes and train new clients on fitness equipment.
  • Impute new clients or update returning clients information into the database.

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33. Fitness Assessments

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Here's how Fitness Assessments is used in Assistant Manager/Manager Training jobs:
  • Conducted fitness assessments, trained clients to meet physical goals, sales and customer service.
  • Provide information, tours and fitness assessments to potential members.
  • Performed personal fitness assessments to new gym members.
  • Perform fitness assessments and health screenings.

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34. Front Desk

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Here's how Front Desk is used in Assistant Manager/Manager Training jobs:
  • Managed all matters pertaining to a boutique style fitness studio front desk/office appearance and utilities.
  • Take initiative to attract and recruit stylists and front desk associates locally.
  • Conducted training and professional development of front desk and personal training staff.
  • Managed the front desk in check-in and check-out activities.

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35. Daily Tasks

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Here's how Daily Tasks is used in Assistant Manager/Manager Training jobs:
  • Oversee Trainers and training staff, seeing to their daily tasks and schedules, and trained them in proper technique.
  • Ensured all daily tasks were completed, kept inventory of all grain and medications.
  • Utilize MS programs as well as company software to accomplish daily tasks.
  • Assigned individual agents with daily tasks to improve branch productivity.
  • Support management with daily tasks and critical pull times.
  • Prepared daily tasks, efficient on HHT.
  • Train new hires Guide employees in completion of daily tasks.

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36. Cycle Counts

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Here's how Cycle Counts is used in Assistant Manager/Manager Training jobs:
  • Coordinated inventory counts, cycle counts, and managed inventory at store level.
  • Maintained weekly cycle counts on products to maintain healthy inventory levels Performed other duties and responsibilities assigned by management

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37. Cost Control

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Here's how Cost Control is used in Assistant Manager/Manager Training jobs:
  • Followed cost control, product quality and labor control to meet or beat monthly standards.
  • Assist Store Manager with controlling inventory loss, damage and cost control.
  • Ordered supplies and products in accordance with strict cost control procedures.
  • Implemented Strict Cost Control Measures Reducing Food and labor Cost.
  • Managed budgeting and cost control.
  • Learned the basics of management including scheduling, training, retention, budgeting, and cost control.

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38. GM

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Here's how GM is used in Assistant Manager/Manager Training jobs:
  • Analyzed profit and loss statement to devise an aggressive sales strategy to increase sales in various segments of the store.
  • Trained to learn every aspect of the GM's daily, weekly, monthly, and yearly operational duties.
  • Organize and track monthly/quarterly invoices in order to hit budget set forth by the GM and VP.
  • Promoted to Assistant Manager and then General Manager and Training GM at last location.
  • Assisted the GM in grand opening and developing catering.
  • Completed all criteria to be promoted to GM.
  • Awarded top sales producer for that segment.
  • Served as GM while the acting GM was away.
  • Assisted GM with inventory, organization, cleanliness, assigned job duties, deposit, and process payroll 6.
  • Visited by all regional GM's Dm's and corporate merchandisers for one day of show and tell.
  • Complete accurate pan ups, inventory counts, and Sygma/Produce ordering.
  • Work hand and hand with the GM to over see all operations of the store.
  • Managed employees and scheduling Skills Used Typing, money managment, scheduling, collection data, customer relations.
  • Bank deposit, provide great customer service.Skills Usedcomputer entry, store audits, managment skills.
  • Segment Responsibilities: (Required to figure eight through out the store jumping in to coach associates when needed.

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39. New Members

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Here's how New Members is used in Assistant Manager/Manager Training jobs:
  • Pursue enrollment of new members through self-generated and Company-sponsored programs, promotions and referrals.
  • Prepared and effectively trained new members with open and regular communication.
  • Assessed new members during initial consultation and precisely sold them a suitable personal training program.
  • Obtained new members via promotional offers and appointments.
  • Trained new members for circuit based workouts.
  • Set up and explained new membership contracts.
  • Coordinated orientations and interviews for new members and staffing for next assignments domestically and internationally.
  • Conducted equipment orientations for new members Developed and implemented physical fitness training programs for clients
  • Contacted (current members') referrals of potential new members.

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40. Day-To-Day Operations

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Here's how Day-To-Day Operations is used in Assistant Manager/Manager Training jobs:
  • Provided thorough supervision for day-to-day operations of facility in accordance with set policies and guidelines.
  • Managed other associates in day-to-day operations of Hollywood Video.
  • Oversee day-to-day operations of a $130 million store resulting in 3-5% gross profits annually.
  • Manage and resolve any issues to ensure efficient day-to-day operations.
  • Managed all day-to-day operations for the retail aspect of store (i.e.

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41. Conference Calls

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Here's how Conference Calls is used in Assistant Manager/Manager Training jobs:
  • Conducted weekly conference calls with Camelot's Spanish music buyer to determine selection of popular artist to meet customer's request.
  • Attended weekly conference calls with upper management to determine goals met, and sales goals for future company health.
  • Participate in weekly manager meetings, weekly conference calls, and weekly check-ins with District manager.
  • Coordinated conference calls, management meetings, special events and travel arrangements for my trainers.
  • Provide weekly sales progressions via conference calls with other managers from all company clubs.
  • Lead training and management meetings, as well as district conference calls.
  • Conduct payroll, inventory, audits, conference calls, and training.
  • Managed and held weekly conference calls with other stores and managers.
  • Take part in manager conference calls and monthly manager meetings.

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42. Performance Reviews

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Here's how Performance Reviews is used in Assistant Manager/Manager Training jobs:
  • Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews.
  • Performed many administrative duties including performance reviews, weekly recaps and store scheduling.
  • Played key role in establishing company-wide performance reviews for 150+ employees, training managers, and maintained records as required.
  • Recruit, interview, and hire team members, conduct performance reviews, motivate, and train team members.
  • Supervised employees to include staffing, scheduling, conducting performance reviews, and disciplinary actions if needed.
  • Provide feedback to management on trainee's initial performance reviews.
  • Performed performance reviews completed hiring process of new employees.
  • Give timely performance reviews to all associates.

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43. Ensure Compliance

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Here's how Ensure Compliance is used in Assistant Manager/Manager Training jobs:
  • Maintained accountability of weapons and equipment logs, updating records monthly to ensure compliance with armory storage procedures and regulations.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Conducted random audits of the clients' files to ensure compliance with the gym's regulations and policies.
  • Established objectives and enforced strict implementation of strategies and to ensure compliance.

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44. Labor Costs

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Here's how Labor Costs is used in Assistant Manager/Manager Training jobs:
  • Optimized profits by controlling food, beverage and labor costs on a daily basis.
  • Evaluated employee performance, protect company assets by controlling food and labor costs.
  • Controlled food, labor costs and sales growth.
  • Helped control food & labor costs.

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45. Store Opening

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Here's how Store Opening is used in Assistant Manager/Manager Training jobs:
  • Provided knowledgeable customer service, mastered store opening and closing procedures.
  • Performed store opening duties, including counting cash drawers and checking all equipment for proper functioning.
  • Complete necessary store opening and closing procedures, cash handling and end of night safe count.
  • Traveled as the training coordinator to conduct classes held in conjunction with new store openings.
  • Promoted to Manager in Training, no store openings for new management at the time.
  • Assisted Territory manager by coordinating new store openings, training and troubleshooting in existing stores.
  • Provided training as an opening manager and corporate trainer for six store openings.
  • Traveled both in-state and out of state for new store openings.
  • Assisted in developing trainers for new store openings and positions.
  • Trained between 100-300 new employees for store openings.
  • Assisted new store opening for privately owned venue.
  • Promoted to store manager for new store opening.
  • Lead project management for new store openings.
  • Performed store opening and closing procedures.
  • Assist in new store openings - Travel to new stores to set up displays, signange, and equipment.
  • Trained Owners, General Managers, Managers, and employees for new store openings 5.
  • Relocated to Jonesboro, Arkansas as part of new store opening team.

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46. MIT

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Here's how MIT is used in Assistant Manager/Manager Training jobs:
  • Maintained commitment to providing excellent customer service to all patrons.
  • Collaborated with a Skills Advisory Committee of select senior attorneys, paralegals and support staff in development of training programs.
  • Graduated from the 3 month Manager In Training (MIT) Program and promoted to Assistant Manager.
  • Assist manager with daily balancing of prior day sales, submitting reports to corporate office for review.
  • Open and close store in a productive and timely manner while ensuring all security risk are limited.
  • Reviewed applications and credit bureaus to determine limits for Retail, Consumer and Real Estate loans.
  • Act as a prompt committed and reliable management employee who is focused on task completion.
  • Submitted daily, weekly, monthly profit reports as well as employee reports to owner.
  • Maximize my unique ability to produce material and solutions when limited with resources.
  • Promoted from Manager-in-Training (MIT) to Assistant Manager within 3 months.
  • Completed and submitted all necessary logs and paperwork on a daily basis.
  • Trained 4 managers through MIT program and 2 shift leaders.
  • Attained and submitted all relevant new hire paperwork.
  • Calculated and submitted employee payroll, including deductions.
  • Conducted MIT training in New Mexico.
  • Assisted managers with daily bookwork including daily totals, food count/order, and submitted maintenance request.
  • Required submitting weekly counts to District Manager Responsible for researching and variance in counts.
  • Performed the following responsibilities, but was not limited to: Maximized all customer sales with add-ons and services.
  • Awarded the Chief of Staff Recruiter of Excellence Award for outstanding performance and commitment to mission accomplishment.
  • Submitted claims and adjustment/void requests for providers on an "as needed" basis.

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47. Revenue Growth

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48. Weekly Basis

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Here's how Weekly Basis is used in Assistant Manager/Manager Training jobs:
  • Performed inventory counts and ordering of food and alcoholic beverages on a weekly basis with orders exceeding $5K.
  • Participate in three meetings held on a weekly basis to discuss sales and implement ways to increase sales.
  • Managed class planning, instruction, and supervision of workout facility on a weekly basis.
  • Called 25+ salons on a weekly basis to take delivery orders and generate new clientele.
  • Trained to be an assistant manager, did the inventory count on a weekly basis.
  • Helped the accounting departments in generating staff payroll on a weekly basis.
  • Make the schedule for 50+ employees on a weekly basis.
  • Counted and tracked inventory on a weekly basis.
  • Handled payroll on a bi-weekly basis.
  • Train clients on weekly basis.
  • Facilitated nightly cash and credit deposits Coordinated payroll and inventory issues on weekly basis
  • Led trainings for employees on a weekly basis.
  • Oversee daily store expenses Ensure that company standards are being held on daily and weekly basis Cash handling of entire store

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49. Entire Store

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Here's how Entire Store is used in Assistant Manager/Manager Training jobs:
  • Assisted in the managing of the entire store and helped direct new Department Managers in daily functions.
  • Scheduled entire store sales staff to ensure maximum productivity and effective payroll cost control.
  • Maintained visually appealing and effective displays for the entire store.
  • Place inventory and orders for the entire store.

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50. Guest Satisfaction

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Here's how Guest Satisfaction is used in Assistant Manager/Manager Training jobs:
  • Promote guest satisfaction to steady repeat business and ensure profitability.
  • Promote guest satisfaction for steady repeat business.
  • Delivered 100% guest satisfaction.

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20 Most Common Skills For An Assistant Manager/Manager Training

Customer Service

29.5%

Safety Procedures

11.1%

Food Safety

6.3%

Sales Floor

5.9%

Training Programs

5.6%

Retail Store

4.5%

Sales Goals

4.0%

Inventory Control

3.9%

Loss Prevention

3.7%

Bank Deposits

3.4%

Personal Training Packages

3.2%

Daily Operations

2.8%

Food Preparation

2.7%

Staff Members

2.4%

Company Policies

2.3%

Customer Complaints

2.2%

Human Resources

2.1%

Company Standards

1.6%

Product Knowledge

1.5%

Customer Relations

1.4%
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Typical Skill-Sets Required For An Assistant Manager/Manager Training

Rank Skill
1 Customer Service 23.9%
2 Safety Procedures 9.0%
3 Food Safety 5.1%
4 Sales Floor 4.8%
5 Training Programs 4.5%
6 Retail Store 3.6%
7 Sales Goals 3.3%
8 Inventory Control 3.2%
9 Loss Prevention 3.0%
10 Bank Deposits 2.8%
11 Personal Training Packages 2.6%
12 Daily Operations 2.3%
13 Food Preparation 2.2%
14 Staff Members 2.0%
15 Company Policies 1.9%
16 Customer Complaints 1.8%
17 Human Resources 1.7%
18 Company Standards 1.3%
19 Product Knowledge 1.2%
20 Customer Relations 1.1%
21 Weekly Schedules 1.1%
22 POS 1.1%
23 New Associates 1.0%
24 Inventory Management 0.9%
25 Training Staff 0.9%
26 Data Entry 0.9%
27 Food Cost 0.8%
28 Phone Calls 0.8%
29 High Volume 0.7%
30 Crew Members 0.7%
31 Weekly Inventory 0.7%
32 New Clients 0.6%
33 Fitness Assessments 0.6%
34 Front Desk 0.6%
35 Daily Tasks 0.6%
36 Cycle Counts 0.6%
37 Cost Control 0.5%
38 GM 0.5%
39 New Members 0.5%
40 Day-To-Day Operations 0.5%
41 Conference Calls 0.5%
42 Performance Reviews 0.5%
43 Ensure Compliance 0.4%
44 Labor Costs 0.4%
45 Store Opening 0.4%
46 MIT 0.4%
47 Revenue Growth 0.4%
48 Weekly Basis 0.4%
49 Entire Store 0.4%
50 Guest Satisfaction 0.4%
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