Assistant Manager/Merchandise

Top Assistant Manager/Merchandise Skills

Below we've compiled a list of the most important skills for an Assistant Manager/Merchandise. We ranked the top skills based on the percentage of Assistant Manager/Merchandise resumes they appeared on. For example, 31.0% of Assistant Manager/Merchandise resumes contained New Merchandise as a skill. Let's find out what skills an Assistant Manager/Merchandise actually needs in order to be successful in the workplace.

The six most common skills found on Assistant Manager/Merchandise resumes in 2020. Read below to see the full list.

1. New Merchandise

high Demand
Here's how New Merchandise is used in Assistant Manager/Merchandise jobs:
  • Conducted monthly sales and management meetings to review, educated and informed the team of new merchandise and new company policies.
  • Display new marketing promotions and new item roll outs, prep new merchandise for mannequin in-store and window display changes.
  • Managed the orders, inventory, stocking and canvassing of new merchandise for the boutique and the outlets.
  • Point out any sales, specials, or new merchandise to staff and customers.
  • Executed the planning, scheduling and controlling of rolling out new merchandise every season.
  • Work closely with department Coordinators to quickly flow all new merchandise to sales floor.
  • Create new store sets with brand new merchandise that was delivered to store chain.
  • Worked with key staff members of departments to coordinate placement of new merchandise.
  • Educate and inspire the sales team with new merchandise concepts to drive sales.
  • Set up morning meetings with all the employees for vendors to discuss new merchandise
  • Planned new merchandise layouts and created innovative visual displays throughout the store.
  • Handled resets according to schedule, including deleted and new merchandise.
  • Create purchase orders and process the receiving of new merchandise.
  • Conducted staff meetings with sales personnel to introduce new merchandise.
  • Process new merchandise to sales floor in timely manner.
  • Processed daily shipment and displayed all new merchandise daily.
  • Educated employees on new merchandise during seasonal workshops.

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2. Customer Service

high Demand
Here's how Customer Service is used in Assistant Manager/Merchandise jobs:
  • Assisted in managing store operations by ensuring exceptional performance and excellent customer service.
  • Delivered excellent customer service by greeting and assisting each customer.
  • Supervised and directed other employees engaged in sales, inventorying, reconciling cash receipts, or in performing customer service activities.
  • Provided exceptional customer service to high end consumers, regularly including direct email and phone contact, and relationship building.
  • Establish a customer service culture by greeting customers and build rapport by assessing needs and making product recommendations.
  • Lead a team of sales managers to drive sales, credit penetration, margin, and customer service.
  • Assisted customers with customer service and completed other duties to keep departments clean, operable and safe.
  • Develop plans and procedures to meet company credit goals, and improvement for customer service experiences.
  • Started as a cashier in 1991 and was quickly promoted to Customer Service after 3 months.
  • Provided customer service by greeting and assisting customers and responding to customer inquiries and complaints.
  • Modeled for and trained staff on how to handle difficult and complicated customer service issues.
  • Ensured excellence in customer service and resolved all problems at the store level.
  • Collect and analyze district credit card performance and customer service survey results.
  • Handle complex customer service situations and escalated service issues when appropriate.
  • Provided excellent customer service to decrease loss by 1.5%.
  • Experienced Leader: Led team in sales and customer service.
  • Delivered prompt, accurate and excellent customer service.
  • provide exceptional customer service and effectively handle unsatisfied customers.
  • Assist with scheduling/ Payroll/ Closing Payroll Provide exemplary customer service to all patrons and staff of retail businesses.
  • Assisted in managing the customer service office while overseeing 6 CSRs.

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3. Sales Goals

high Demand
Here's how Sales Goals is used in Assistant Manager/Merchandise jobs:
  • Organized and executed vendor driven department events and achieved mandated sales goals.
  • Speak of current events, special campaigns, reward and sales goals to a range of 10-20 associates.
  • Lead and manage the sales floor in order to meet all milestone sales goals and analyze sales reports.
  • Partner with Store Manager to ensure daily sales goals are met/exceeded through constant customer attention and service.
  • Provided daily and weekly sales forecast for department associates, which helped meet department sales goals.
  • Calculate daily, weekly, monthly, and yearly sales goals using forecasting methods.
  • Helped store reach and exceed sales goals while assisting in lowering SHRINK percentage.
  • Established sales goals, managed budgets, and devised sales forecasts daily.
  • Assisted with scheduling, creating sales goals and conducting staff meetings.
  • Surpassed all sales goals in 2001 - achieved company wide recognition.
  • Establish, communicate and monitor store and individual sales goals.
  • Assist in overseeing sales goals and merchandising tasks and operations.
  • Achieve and maintain the company and personal sales goals.
  • Motivated sales associates to meet company sales goals.
  • Achieve sales goals established by the corporate office.
  • Develop sales staff to achieve company sales goals.
  • Meet and exceed daily sales goals.
  • Achieve and exceed sales goals.
  • Maintain and maximize sales goals.
  • Utilized all reports to implement creative merchandising changes to meet sales goals.

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4. Sales Floor

high Demand
Here's how Sales Floor is used in Assistant Manager/Merchandise jobs:
  • Maintained a neat and orderly stock room to facilitate identification of specific merchandise to be brought to the sales floor.
  • Perform sales floor work, such as greeting and assisting customers, stocking shelves, and taking inventory.
  • Walk the sales floor with coordinators and review reports and point out areas of improvement.
  • Manage replenishment team on a daily bases to accurately setup the sales floor for business.
  • Managed day-to-day operations of sales floor with $2.5 million inventory and drove sales forward.
  • Ensured efficient and prompt inventory flow to and from sales floor to maximize sales.
  • Helped maintain a sales floor that was consistent with Guess corporate standards.
  • Make sales floor plans and preparations for seasonal sales and promotions.
  • Direct sales floor activities, assist customers and address customer concerns.
  • Replenished merchandise to the sales floor speedily and effectively daily.
  • Prepared stock to go to sales floor immediately from delivery.
  • Merchandised, stocked and replenished the sales floor constantly.
  • Manage the daily activity of the sales floor.
  • Set and maintained sales floor to company standards.
  • Reorganized the sales floor to meet company demands.
  • Leverage tools and reports to ensure the sales floor stay full and abundant on a day to day basis.
  • Managed 20+ staff Managed merchandising of sales floor - fixtures, displays of shoes/handbags/etc.
  • Executed all plans related to floor-sets Managed merchandise flow on the sales floor.
  • Manage and direct the merchandising activing of the sales floor.
  • Create and display merchandise for store windows and sales floor Assist and manage day to day operations Greeting and assisting customers

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5. Retail Store

high Demand
Here's how Retail Store is used in Assistant Manager/Merchandise jobs:
  • Assisted store manager in day to day operations and managed the retail store in the absence of the store manager.
  • Advanced to increasingly responsible positions, culminating in management role with oversight for a fast-paced $2 million retail store.
  • Guided and supervised employees working in retail stores on products displays, promotion, new products and effective customer service.
  • Designed compelling assortments for Men's, Women's and Kids Apparel for 300 retail stores.
  • Work closely with the Retail Store Manager to maintain sales and manage employees.
  • Assist the retail store manager in organizing, planning and implementing strategy.
  • Coordinate with retail store to manage new and existing inventory.
  • Purchased accessories and 3rd party goods for retail stores.
  • Ordered merchandise to sell in 5 retail stores.
  • Key holder in high volume athletic retail store.
  • Analyze the profitability of the retail store.
  • Back of office retail store operations.

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6. Inventory Control

high Demand
Here's how Inventory Control is used in Assistant Manager/Merchandise jobs:
  • Coordinated preparation and execution of semi-annual inventory as Inventory Control Specialist.
  • Lead merchandising team in merchandising and inventory control procedures.
  • Conduct training and proper merchandising management and inventory control.
  • Implemented inventory control strategies to reduce loss prevention.
  • Managed inventory control and exceeded inventory goals.
  • Coordinate inventory control, receiving; merchandising.
  • Facilitated inventory control and shrink reduction.
  • Assisted with merchandise planning, inventory control, sales development, and profit for a $20 million dollar division.
  • Maximize profitability through efficient inventory control, budge management, and loss prevention program; manage payroll.
  • Assisted and supported the Merchandise Manager in all areas relating to inventory control and receiving.
  • Maintain proper inventory controls, vendor transactions and compliance standards in line with company guidelines.
  • Aided in inventory control, assisted head designer in fabric selection and customer accounts.
  • Developed team of retail staff in merchandising, customer service and inventory control.
  • Inventory control, ordering/receiving, tracking merchandise on weekly and monthly basis.
  • Maintained inventory control on a $1.3 million store.
  • Assisted with inventory control and financial processes.
  • Handle all merchandising and inventory control.
  • Travelled throughout region as regional merchandising manager to assist other stores in proper merchandising and inventory control.
  • Appointed the responsibility of storewide inventory controls; Assisted with district merchandising strategies.
  • Assisted in inventory control, and financial processes that are related to clearance merchandise, unit Markdowns and damaged products.

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7. Loss Prevention

high Demand
Here's how Loss Prevention is used in Assistant Manager/Merchandise jobs:
  • Maintain loss prevention and safety standards and ensure proper inventory and pricing directives are implemented.
  • Inventory management and loss prevention.
  • Supervised proper loss prevention auditing.
  • Managed all aspects of loss prevention and adhered to internal and external procedures for theft, operation control and inventory management.
  • Managed sales floor, driving retail and salon sales through customer service, employee coaching, and loss prevention.
  • Confirmed cash wrap controls and merchandise protection devices are in place and executed to meet Loss Prevention strategies.
  • Assisted with sales floor supervision, along with overseeing cash wrap and ensuring loss prevention procedures were met.
  • Follow all Company operational procedures and policies, as well as safety and loss prevention guidelines.
  • Supervised loss prevention staff and was responsible for facility management of the store.
  • Worked with Open Office handling loss prevention, payroll and scheduling.
  • Trained staff with standards, loss prevention, and selling.
  • Implemented loss prevention and employee relations programs.
  • Minimized shrinkage by using loss prevention program.
  • Trained associates in loss prevention techniques.
  • Increase staff awareness around loss prevention.
  • Tag products for loss prevention purposes.
  • Responded to safety and loss prevention incidents.Evaluated transactions for suspected fraud.
  • Maintain Loss Prevention and Safety Standards Reviews communication materials Uses monthly Ops Assessment to identify and correct operational deficiencies in the store
  • Ordered and received materials and procedures Initiated new merchandising and loss prevention procedures Utilized computer assisted ordering

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8. Company Standards

high Demand
Here's how Company Standards is used in Assistant Manager/Merchandise jobs:
  • Maintain quality service by establishing and enforcing company standards.
  • Tracked productivity to ensure teams are meeting company standards/goals.
  • Implemented strict company standards preventing damage and merchandise shortage.
  • Evaluated associate performance against company standards.
  • Maintained store-level in compliance with company standards of safety, security, facility, maintenance, and other administrative duties.
  • Managed team of 10-12 staff members in completion of overnight store resets while managing payroll and following company standards.
  • Reorganized and flexed the front and back of house to meet company standards and demands.
  • Maintain all scheduling functions and ensure schedules and payroll budgets are compliant with company standards
  • Maintained visual aesthetics and rotated merchandise per company standards and current fashion trends.
  • Maintained company standards of neat, clean and organized sales floor and stockroom.
  • Enforce store and company standards, windows, displays, and fixtures.
  • Exceeded company standards of 85% capture rate on manual markdowns.
  • Follow all SOP (Standard Operating Procedures) to company standards.
  • Have ownership over merchandising the store according to company standards.
  • Maintain signage daily and ensure store presentation follows company standards.
  • Recruit, hire and train sales associates against company standards.
  • Maintained store cleanliness and merchandise to company standards.
  • Implement POV (Visuals) to company standards.
  • Developed quarterly planograms in compliance with company standards.
  • Manage associates to ensure merchandise is compliance to company standards , and front entrance set up.

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9. Merchandise Presentation

high Demand
Here's how Merchandise Presentation is used in Assistant Manager/Merchandise jobs:
  • Identify business opportunities by reviewing merchandise presentation reports and communicate presentation recommendations to the Store Manager.
  • Maximized and monitored space productivity by continuously analyzing and improving shop layout and merchandise presentation.
  • Specialized in training merchandise presentation to coordinators in all departments.
  • Analyze financial reports to strategically plan merchandise presentations.
  • Manage merchandise by company standards/ validate merchandise presentation.
  • Oversee and participate in preparation of merchandise presentations.
  • Ensured company merchandise presentation standards were followed.
  • Managed and developed four merchandise presentation planners.
  • Maintained visual and merchandise presentation standards.
  • Executed and maintain merchandise presentation.
  • Drive sales results by actively monitoring Sales and Stock Report weekly and making the proper merchandise presentations.
  • Manage merchandise to the sales floor by company standards and validate merchandise presentation with the coordinators.
  • Execute merchandising plans, oversee floor moves, prepare displays and merchandise presentations.

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10. Product Knowledge

high Demand
Here's how Product Knowledge is used in Assistant Manager/Merchandise jobs:
  • Communicated fashion trend information to store associates to promote product knowledge.
  • Assisted with guest needs offering product knowledge, merchandising, handling cash transactions, and maintaining a visually motivating boutique environment.
  • Focused on Store appearance, in stock, strategical merchandising, and product knowledge to maximize sales and gross margin.
  • Provided an exceptional client experience through relationship building, product knowledge sharing and presenting a safe, well-maintained store environment.
  • Mentored and monitored the sales staff's product knowledge and involvement with sales, display standards and visual merchandising.
  • Traveled the east coast for product knowledge seminars to bring back to my team, declared flagship store in
  • Helped train employees in selling behavior, product knowledge, card acquisition, merchandising, and standards.
  • Create excitement about products through social media avenues allowing for greater advertising reach and customer product knowledge.
  • Developed and trained staff in product knowledge relative to new product lines, and sales plans.
  • Led training and development in product knowledge, brand standards, and asset protection.
  • Team motivation and training on product knowledge, sales skills and building relationships.
  • Placed emphasis upon presentation, product knowledge, product flow and promotional activity.
  • Performed training for department staff members related to product knowledge and customer service.
  • Traveled to stores to train staff on product knowledge and selling techniques.
  • Conducted staff meetings with stylists to introduce new merchandise and product knowledge.
  • Supervised and trained all sales associates on employee guidelines and product knowledge.
  • Trained all staff on product knowledge to achieve consistent image.
  • Create awareness of the brand standard and product knowledge.
  • Facilitated informal staff trainings to impart product knowledge to new employees.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.Shared product knowledge withcustomers while making personal recommendations.

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11. Product Placement

high Demand
Here's how Product Placement is used in Assistant Manager/Merchandise jobs:
  • Created/analyzed reports and made product placement adjustments based on collected data.
  • Assisted store merchandiser in establishing display aesthetics and product placement.
  • Identify and seize sales opportunities through innovative product placement.
  • Planned and lead execution of new product placement every 3-4 weeks, and re-merchandised store regularly based on sell-through and promotions.
  • Participated in frequent Visual Merchandising routines & meetings, including floor styling, product placement and window displays.
  • Analyze and use Merchandise Reports (Zero Seller, Top Sellers) to make necessary product placement/adjustments.
  • Analyze sales, based on various factors including product placement, marketing and consumer needs.
  • Work with the overnight team on setting up store with new resets and product placement.
  • Planned merchandise flow and product placement based on a weekly analysis of merchandising reports.
  • Handle vendor visits as well as verifying vendor orders and product placement.
  • Led overnight team in new product placement and floor set moves.
  • Maximized the efficiency of truck processing and product placement.
  • Complete store orders, product placement and proper rotation.
  • Advised Store Managers on product placement and pricing.
  • Manage product placement through bi weekly analysis of sales reports and regular communication with corporate merchandisers.
  • Generated and analyzed field merchandise reports to optimize product placement and adjustments.
  • Develop category structure and product placement strategy through analytics.
  • Developed planograms for customers and product placement standards.
  • Zero sellers/top sellers) and makes necessary product placement/adjustments based on selling and field merchandise reports.
  • Conduct floorsets and product placement.

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12. Bank Deposits

high Demand
Here's how Bank Deposits is used in Assistant Manager/Merchandise jobs:
  • Manage store safe funds and ensure accurate cash handling and balancing of till cash outs and nightly bank deposits.
  • Stock merchandise, complete weekly orders, and schedule stock counts Prepare bank deposits and sales reports.
  • Prepared and transported daily bank deposits; maintained sales, inventory, and payroll reports.
  • Prepare bank deposits, process payroll, assist in making of the work schedule.
  • Opened and closed store, which included counting cash drawers and making bank deposits.
  • Open and close the store, prepare and deliver bank deposits.
  • Verify accuracy of daily service revenue reports, bank deposits.
  • Tallied daily receipts and made bank deposits.
  • Make bank deposits and handle petty cash.
  • Counted cash drawers and made bank deposits.
  • Bank Deposits and Cash Wrap operations.
  • Counted cash drawers and made bank deposits -Managed staff of 8-20 sales associates 2 team leaders.

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13. Shipment Processing

high Demand
Here's how Shipment Processing is used in Assistant Manager/Merchandise jobs:
  • Managed associates and participated in merchandise placement, shipment processing and store recovery.
  • Supervised and directed all merchandise and shipment processing.

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14. Daily Operations

high Demand
Here's how Daily Operations is used in Assistant Manager/Merchandise jobs:
  • Researched new methods and created procedure manuals for daily operations to increase efficiency in production.
  • Planned, coordinated and controlled daily operations of the organization.
  • Managed all daily operations for a start-up grocery supermarket.
  • Oversee daily operations and merchandising.
  • Assist store sales manager in daily operations including inventory control and management, payroll, and training new hires.
  • Maintained daily operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Executed daily operations of the entire store, including supervision of all store union and non-union employees.
  • Provided leadership and direction on daily operations for a high volume apparel store and an Auburn mainstay.
  • Managed the daily operations of a shift while motivating Sales Associates to sell more clothing.
  • Assisted General Manager in daily operations, record keeping, and safety issues.
  • Co-managed in daily operations of a premium denim and high end clothing store.
  • Manage all aspects and daily operations of an off price retail store.
  • Directed daily operations of women's $2M sportswear dept.
  • Developed new strategies to meet sales goals and daily operations.
  • Managed all facets of daily operations including cash control.
  • Supervised all retail staff in daily operations.
  • Ensured efficiency of all store daily operations.
  • Managed in -store daily operations which includes.
  • Monitored daily operations of onsite and offsite operations.
  • Assist manager on daily operations, demonstate effective team building relationships -Faciliatates training of new hires.

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15. Company Policies

average Demand
Here's how Company Policies is used in Assistant Manager/Merchandise jobs:
  • Reviewed and audited operational processes, reports and records to ensure adherence to Company policies and procedures and monitored store profitability.
  • Improved department performance by enhancing customer service, enforcing company policies and procedures, and reducing internal theft.
  • Monitor employees' overall job performances to ensure adherence to company policies and procedures.
  • Be in compliance with company policies.
  • Face to face customer service throughout entire shift Filed morning and nightly paperwork in adherence to company policies
  • Ensured all company policies, standards and procedures are maintained and followed in a consistent manner.
  • coordinated schedules - enforced company policies - negotiated conflicts in a firm but fair manner

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16. Key Performance Indicators

average Demand
Here's how Key Performance Indicators is used in Assistant Manager/Merchandise jobs:
  • Evaluated daily customer satisfaction metrics and key performance indicators.
  • Improved Key Performance Indicators (KPI's) through training and strategic merchandising.
  • Maximized businessopportunities by implementing strategic action plans and improving key performance indicators.
  • Analyze and present Key Performance Indicators (KPIs) and other metrics to executive leadership.

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17. Inventory Management

average Demand
Here's how Inventory Management is used in Assistant Manager/Merchandise jobs:
  • Conducted inventory management including open to buy planning and online and store assortment planning.
  • Performed operational duties such as back office payroll administration and inventory management.
  • Inventory management - Overseeing shipment processing and replenishment tasks.
  • Maximized sales performance through inventory management and market-specific merchandising.
  • Inventory management including ticket audits and markdown reports.
  • Assisted store manager with markdowns, inventory management, point of sale and customer service training of new associates.
  • Achieved sales, inventory management, shrink, and financial goals by maintaining consistency and developing staff in store.
  • Conducted inventory management, set up merchandising displays and selected fine clothing and accessories for five stores.
  • Partnered with inventory management to maximize sales plans, profit and open to buy.
  • Performed customer service, sales, cashiering, inventory management, and merchandising.
  • Inventory Management Provide analysis and recommendations to reallocate inventory amongst numerous retail sites to take advantage of regional sales trends.

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18. Customer Complaints

average Demand
Here's how Customer Complaints is used in Assistant Manager/Merchandise jobs:
  • Prepared sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
  • Identify and investigate customer complaints and service suggestions.
  • Provided quality customer service and handled customer complaints.
  • Handle customer complaints reasonably, showing empathy and a positive attitude, and demonstrate our commitment to Superior Customer Service.
  • Performed personnel duties such as interviewing, training, evaluation, discipline, as well as investigating customer complaints.
  • Open the registers, give the cashier associates change, as well as handle customer complaints.
  • Handle customer complaints in absence of store manager.
  • Resolve customer complaints regarding sales and service.
  • Handle customer complaints and returns.
  • Handle customer complaints reasonably displaying empathy and a positive attitude Handle telephone transactions quickly and courteously.
  • Provided complete customer service assistance and resolved all customer complaints and concerns in a professional manner.
  • Resolved customer complaints, interviewed,hired, and trained new employees, scheduled shifts for multiple departments.

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19. New Associates

average Demand
Here's how New Associates is used in Assistant Manager/Merchandise jobs:
  • Involved in hiring interviews, the selection process and placement of new associates.
  • Trained and developed new associates on POS system and key sales tactics.
  • Involved in training and development of new associates and leaders.
  • Train new associates on the door to floor process.
  • Assisted in all hiring and interviewing of new associates.
  • Coached, motivated and helped train new associates.
  • Recruited and trained new associates.
  • Worked along side to build confidence with new associates and followed up.
  • Work Responsibilities Hire, train, and develop new associates.
  • Support hiring, orientation and training of new associates.
  • Managed applicants using Taleo Talent Management System, executing interviews, and onboarding new associates.

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20. POS

average Demand
Here's how POS is used in Assistant Manager/Merchandise jobs:
  • Completed all required corporate training classes for store management position.
  • Maintained and modeled a positive environment for customers and associates.
  • Handled customer relation issues and promoted a positive shopping experience.
  • Partnered successfully with Department Supervisors to produce positive comps quarterly.
  • Promoted within a month of employment to manager-in-training position.
  • Developed an open-to-buy process to minimize inventory exposure.
  • Initiated, monitored, and maintained company standards for merchandising, housekeeping, in-stock positions, and guest service.
  • Count daily deposits after shift changes, and stock out the shelves to the maximum while following rotation guidelines.
  • Handled and resolved customer issues and complaints to assure all guests left with a positive experience.
  • Managed daily bank deposits, payroll and inventory levels and maintained safe working environment.
  • Cash control: opening and closing processes, daily deposits and change orders.
  • Opened and closed store, reconciled registers, and made nightly deposits.
  • Hired and trained multiple candidates for various positions within the company.
  • Managed sales floor, handled point-of-sale transactions and cash deposits.
  • Assisted the buying department by attending retail Expos.
  • Completed corporate store manager training program (declined offer for Store Manager positions based on specific relocation requirements).
  • Compiled and analyzed reports to minimize inventory exposure.
  • bank deposits, and balancing of company monies, employee scheduling, customer service, and merchandising.
  • Delegate duties to employees Handling of the cash register, safe and nightly deposit.
  • Keep track of all balancing of pos and car wash daily.

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21. Market Research

average Demand
Here's how Market Research is used in Assistant Manager/Merchandise jobs:
  • Performed competitive analysis and market research.
  • Provide analysis of inventory needs, sales data and market research on gemstone and design trends.
  • Used reports and extensive market research to forecast future sales trends and buying options.
  • Analyzed market research in order to differentiate the brand from competitors through detailed reporting.
  • Market research, competitive analysis, and pricing reviews.
  • Conducted market research, worked with buyer to bring in additional inventory and designed appeasing visual displays.

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22. Floor Plans

average Demand
Here's how Floor Plans is used in Assistant Manager/Merchandise jobs:
  • Developed weekly newspaper advertising inserts and designed floor plans resulting in a $2.5 million dollar sales gain in 1993.
  • Assist in the design of seasonal merchandise floor plans for the location with consideration of company directives.
  • Maintain merchandise floor plans for the location with consideration of company directives.
  • Set floor plans and prep sales floor for all incoming merchandise.
  • Developed floor plans and layouts for new merchandise flow.
  • Receive shipment each week and design floor plans.
  • Arranged, executed, charted floor plans.
  • Provided assistance in execution of floor plans.
  • Managed continuous flow of merchandise from the stockroom to the sales floor while implementing new floor plans.

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23. New Product Development

average Demand
Here's how New Product Development is used in Assistant Manager/Merchandise jobs:
  • Coordinated purchasing and new product development with raw material vendors.

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24. Entire Store

average Demand
Here's how Entire Store is used in Assistant Manager/Merchandise jobs:
  • Assisted manager in all merchandise display throughout entire store ensuring compliance to company standards and increasing sales volume.
  • Assist the Store Manager in managing, overseeing, operations and human resources functions for the entire store.
  • Ensured the profitability, labor, and customer service expectations were met while overseeing the entire store.
  • Maintained visually appealing and effective displays for the entire store.
  • Create a customer service culture throughout the entire store team.
  • Lead entire store team by example.

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25. Store Opening

average Demand
Here's how Store Opening is used in Assistant Manager/Merchandise jobs:
  • Participated on the merchandising project team and worked directly with home office to plan directive launches and execute new store openings.
  • Selected as member of Project Team, traveling through US and Canada to merchandise new store openings and store renovations.
  • Help merchandising teams from various stores in the district for corporate meetings and new store openings.
  • Aided in visual presentation refreshes and floor sets for new store openings and corporate/board of director visits
  • Contributed to store surpassing sales goals for full calendar year despite 2 direct competitor store openings.
  • Designed and created entire store experience through store openings, floor sets and store displays.
  • Traveled domestically to represent Buckle to help with overnight store inventory and new store openings.
  • Oversee store openings, and assist in all stock and pricing functions.
  • Assist in new store openings and facilitate overnight floor sets.
  • Set up store fixtures and displays prior to store opening.
  • Participated in special store events and new store openings.
  • Traveled to assist with multiple new store openings.
  • Executed daily store opening and closing duties.
  • Assumed Assistant Manager Duties upon store opening.
  • Perform store opening and closing duties.
  • Traveled to support new store openings.
  • Oversee store opening and closing procedures.
  • Maintained daily scheduled tasks, not limited to personnel scheduling, payroll daily cash balancing, and store opening/closing procedures.
  • Travelled to stores within and outside the district to assist in store openings.
  • Performed store opening and closing duties Maintained vendor returns and claimed damaged merchandise Created visual merchandise displays to increase sales

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26. Annual Sales

average Demand
Here's how Annual Sales is used in Assistant Manager/Merchandise jobs:
  • Progressed into increasingly responsible positions, eventually supervising staff of more than 50 with annual sales of $5 million+.
  • Facilitated merchandising operations of the highest grossing store in the greater Richmond market with $50M+ in annual sales.
  • Develop and implement merchandising strategies to generate measurable sales increases to ensure the store achieves annual sales plan
  • Exceeded annual sales goal of $17M ($18.5 in 2009).
  • Acted on a team as both a coach and a teammate to meet hourly/daily/weekly/monthly/annual sales goals and motivate team.

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27. Weekly Schedules

average Demand
Here's how Weekly Schedules is used in Assistant Manager/Merchandise jobs:
  • Worked with management team sales, inventory-taking, reconciling cash receipts, weekly schedules and payroll.
  • Assisted store manager with employee weekly schedules, pay roll, and incident reports.
  • Helped in setting up weekly schedules for associates and management staff.
  • Write weekly schedules, cut payroll increase sales.
  • Completed weekly schedules according to payroll policies.

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28. Stock Room

average Demand
Here's how Stock Room is used in Assistant Manager/Merchandise jobs:
  • Organized and maintained a cleaning schedule of the sales floor and stock room to promote an efficient work environment.
  • Supervised store and associates & was also responsible for maintaining stock room plans, stocking, fork lift driving
  • Recruit, retain, train new hires and work with them on freight and stock room co-ordination.
  • Complete all freight paper works accurately and ensure stock room is maintained clean and orderly.
  • Unload and receive trucks each week and arrange freight in stock room.
  • Managed and organized store and region departments merchandise and stock room inventory.
  • Managed inventory distribution and levels of stock room and show room.
  • Maintain cleanliness and presentation of stock room and production floor.

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29. Customer Relations

average Demand
Here's how Customer Relations is used in Assistant Manager/Merchandise jobs:
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Conflict resolution and preserved customer relationships and satisfaction.
  • Maintained customer relationships and client accounts.
  • Improved customer relations through one-to-one correspondence
  • Utilize available Gap Brand resources, including GapCard and store promotions and training, to create sales and build customer relationships.
  • Use of knowledge for exclusive brands and technologies to educate customers of the advantages of products and create customer relations.
  • Trained and directed a sales force of over 200 employees to increase sales volume and build customer relationships.
  • Build and maintain strong employee and customer relationships that lead to a productive and profitable workplace.
  • Build customer relations by creating end cap and 4-foot section layouts for various retailers.
  • Supervised junior associates, merchandise replenishment, employee scheduling, and customer relations.
  • Handled all customer relations issues in a gracious manner and in accordance with company policies.

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30. Special Orders

low Demand
Here's how Special Orders is used in Assistant Manager/Merchandise jobs:
  • Managed special orders; interacted with vendors, negotiated deliveries and managed vendor relationships.
  • Maintained inventory levels, ordered merchandise, and independently tracked all special orders.
  • Communicated with vendors regarding orders availability, future inventory and special orders.
  • Oversee all operational matters for high-end jewelry retail establishments, including placing special orders, displaying and receiving merchandise.
  • Placed special orders and called other stores to find desired items.

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31. Special Events

low Demand
Here's how Special Events is used in Assistant Manager/Merchandise jobs:
  • Scheduled appointments and coordinated special events.
  • Assist with set-up, organization, and staging of special events and activities and in store sales.
  • Provided direction on visual merchandising projects such as vendor meetings, trade shows and special events.
  • Implemented in-store marketing and hospitality for special events including refreshments, signage, and product display.
  • Supervised inventory load in and load out for special events.
  • Coordinate merchandise and staff for special events.
  • Included: hiring/training of staff, budgeting, sign shop production, and special events in fashion and hardline areas.
  • Processed internal buying applications for Kroger Plan-O-Grams, OTBs and Special Events.

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32. Front End

low Demand
Here's how Front End is used in Assistant Manager/Merchandise jobs:
  • Field all front end, customer service and staffing problems as needed.
  • Involved with some operations, overseeing front end of store and markdowns.
  • Directed store front end closing and supervised associates during work day.
  • Supervised the receiving department and front end of store.
  • Handle Customers complaints and assist with the front end checkers; Cart handlers, etc.

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33. Stock Levels

low Demand
Here's how Stock Levels is used in Assistant Manager/Merchandise jobs:
  • Communicated deficiencies of stock levels to buyers* Collaborated with Sales Managers for promotional events to increase sales
  • Improved in-stock levels to 98% from 94% on key volume drivers while improving unit turnover by 2%.
  • Maintain appropriate stock levels and assist in the overall care of retail/photo equipment and related software & hardware.
  • Assist Sales Director and Merchandising team on organizing stock levels, website data input and maintenance.
  • Managed and maintained inventory and stock levels by utilizing the computer network to track merchandise.
  • Monitored and responded to product stock levels, store conditions and customer purchase trends.
  • Review stock levels and merchandise assortment.

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34. Action Plans

low Demand
Here's how Action Plans is used in Assistant Manager/Merchandise jobs:
  • Developed coordinator action plans and conducted follow-up., discussed- merchandise opportunities with team.
  • Follow the Playbook and the Weekly Walk processes to develop and prioritize action plans with timely follow up.
  • Delivered Home Depot's standard for customer service through strategic action plans and daily coaching and leadership.
  • Developed and coordinated action plans and conducted follow-ups with the merchandise coordinators in each sales area.
  • Assisted in developing and implementing action plans that meet service levels and balance task completion.
  • Performed weekly/monthly audits and made action plans to resolve any issues.
  • Implemented aged, discontinued and markdown action plans.
  • Store Operations -Monthly Action plans with all associates -Maintaining associate education program with all employees monthly.

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35. Store Layout

low Demand
Here's how Store Layout is used in Assistant Manager/Merchandise jobs:
  • Optimized store layout and customer experience on a regular basis independently and through corporate instruction.
  • Managed inventory and prepared 16-thousand square foot store for annual inventory, store layout and product placement.
  • Directed and executed company floor sets by using strategic, brand appropriate merchandising within store layout.
  • Maintained visual standards, created compelling displays and store layouts in each location.
  • Assisted with revising store layout and merchandising of all store product.
  • Plan store layouts and displays to maximize traffic and increase revenues.
  • Dressed all mannequins and assisted in changing store layout seasonally.
  • Created store layout, displays, and items arrangements.
  • Followed store layout and setup requirements.
  • Planned and executed store layouts.

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36. Direct Reports

low Demand
Here's how Direct Reports is used in Assistant Manager/Merchandise jobs:
  • Build associate connectivity with direct reports.
  • Hired, supervised, coached and motivated a staff of up to 150 associates with as many as 75 direct reports.
  • Set daily, weekly, and monthly goals for all team members and direct reports.
  • Work with direct reports to maintain the appearance of the entire sales floor.
  • Prepare and conduct performance evaluations of all coordinators and other direct reports.
  • Managed up to 60 direct reports in multiple departments.
  • Developed direct reports (Stock Lead).
  • Direct reports to store manager.
  • Experienced managing both hourly and manager level direct reports Experienced in training and development of a work team.

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37. HR

low Demand
Here's how HR is used in Assistant Manager/Merchandise jobs:
  • Communicated with Store Management regarding selling trends throughout the store especially in designated departments.
  • Managed, supervised, and trained 15 employees in three locations in sales, inventory, and product knowledge.
  • Decreased average training time for Quality Assurance Analysts from 12 to 7 weeks through development of new on-boarding program.
  • Maintain inventory accuracy through processing of markup and mark downs, weekly cycle counts, and DSD audits.
  • Maintained company standards throughout the store via merchandising, executing windows, and placing directional and promotional signage.
  • Processed payroll and schedules as well as interviewed, on boarded and recruited employees through TALEO.
  • Work as part of the management team to drive store's KPI results and shrink.
  • Operated in both capacities of Merchandiser and HR/Ops Scheduled and managed over 50 associates.
  • Established and analyzed high traffic sections and visuals through company directive and strategic plans.
  • Coached and trained associates on winning customer service skills through Strategic Company program.
  • Assigned, motivated, trained, And analyzed employees work throughout their shifts.
  • Oversee and monitor shrink reduction plans, and Profit and Loss.
  • Customized Christmas trees and all d cor for clientele.
  • Protect store assets through cashier audits and safe audits.
  • Assist in control of shrink and safety results.
  • Balance accounts through morning and evening audits.
  • Set and tracked individual goals for 6 employees through The Friedman Sales and Operations Methology to deliver increased sales.
  • Showcased store's success by preparing walk-throughs with top company execs (including CEO Frank Blake) and board members.
  • Managed the shoes department and reduced shoe shrinkage by 70% Trained shoe department managers for the district
  • Head merchandiser and accountable for shrink Responsible for new planograms and new merchandize for store Accountable for daily store functions i.e.

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38. Data Entry

low Demand
Here's how Data Entry is used in Assistant Manager/Merchandise jobs:
  • Provided administrative and data entry support.
  • Answered high volume calls, respond to email, clerical, and data entry reports.
  • Filed invoices, data entry, Cashier.

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39. Conference Calls

low Demand
Here's how Conference Calls is used in Assistant Manager/Merchandise jobs:
  • Participated in weekly visual conference calls.
  • Participate in conference calls (at a variety of levels, including corporate).
  • Point of contact for the stores cooperate conference calls to discuss regional sales/marketing matters.
  • Represented the store in regional meetings, conference calls, and corporate visits.
  • Be an active participant in weekly meetings and conference calls.
  • Attend managers meeting and conference calls.

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40. Weekly Basis

low Demand
Here's how Weekly Basis is used in Assistant Manager/Merchandise jobs:
  • Worked with Store Manager on a weekly basis to make sure the store is following current company trends.
  • Create window and store displays on a weekly basis using a budget
  • Set personal goals on a bi-weekly basis to encourage further development.
  • Prepared and maintained various sales reports on weekly basis.
  • Initiate customer and refill orders on a biweekly basis.

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41. Store Staff

low Demand
Here's how Store Staff is used in Assistant Manager/Merchandise jobs:
  • Attract, hire and on-board store staff as measured by appropriate performance scorecard, retention and new hire survey results.
  • Maintained store staff by recruiting, selecting, orienting, and training employees.
  • Trained and developed a store staff of 10 in superior customer service skills.
  • Supervised hourly store staff of 60 employees.
  • Trained and developed store staff to achieve excellence in service and sales by acting as ambassadors for the Orvis Company brand.

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42. Customer Base

low Demand
Here's how Customer Base is used in Assistant Manager/Merchandise jobs:
  • Implemented marketing strategies, which resulted in 30% growth of customer base.
  • Established loyal customer base through an above and beyond customer service policy.
  • Helped create loyal customer base and decrease overall returns to the store.
  • Established customer base through an in-store custom fitting and product ordering system.
  • Merchandised store presentations and creation of special promotions to broaden customer base.

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43. SKU

low Demand
Here's how SKU is used in Assistant Manager/Merchandise jobs:
  • Managed team of up to 13 New Hires, teaching and developing processes while maintaining normal levels of SKU production.
  • Worked with vendors and buyers to obtain product information for SKU set up and ads.
  • Executed pagination work and SKU setup for all areas of assortment.
  • Accommodated a wide mix and high volume of SKU displays.
  • Created and maintained inventory SKU's for the buyer.
  • Warehouse experience that included checking in merchandise, inventory count, price tagging/SKU'ing products, floor set-up and display presentation
  • Coordinated product assortment for 13 stores and inventory planning/allocation of 6300 SKUs exceeding $17.2M in sales.
  • Maintained the INFOREM automated replenishment system for over 1,800 SKUs.
  • Manage Merchandise Assistant to ensure that seasonal Drop Ship SKUs are set up in a timely manner.

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44. Store Standards

low Demand
Here's how Store Standards is used in Assistant Manager/Merchandise jobs:
  • Collaborate with other Assistant Store Managers within the store to ensure all store standards are consistently met.
  • Provided ongoing monitoring and enforcement of store standards, ensuring safety of customers and employees.
  • Develop and Communicate store standards to associates and ensure that they are met.
  • Monitored associates' compliance with company policies, procedures, and store standards.
  • Trained employees in the store procedures Supervised employees Ensured product was situated according to company and store standards Merchandised product utilizing plan-o-gram

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45. Product Information

low Demand
Here's how Product Information is used in Assistant Manager/Merchandise jobs:
  • Communicate product information to all cross-functional partners.
  • Maintained an awareness of all product information, merchandise promotions, test merchandise and advertising.
  • Lead, educate, and impact team members with new product information.
  • Oversee the collection of detailed and accurate product information for each marketing event
  • Provided product information to catalog, web and stores.
  • Coordinated product information for all Direct Mail programs.
  • Assist the sales team in product information, and working with the manufacturer on special ordering non-stockable merchandise

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47. GM

low Demand
Here's how GM is used in Assistant Manager/Merchandise jobs:
  • Exercised independent discretion and judgment in driving results and enforcing company guidelines and policies.
  • Exercised individual creativity and judgment to create compelling merchandise stories.
  • Oversee floor moves, preparation of merchandise displays and presentations, exercising judgment and discretion in applying merchandising concepts and guidelines.
  • Partner with Assistant Manager-Customer and GM to ensure all associates are properly trained and company defined best practices are being followed.
  • Purchased and distributed footwear to over 150 store locations based on the demographics of each market segment.
  • Initiated retail price adjustment strategy to capitalize on strength of Japanese Yen improving department GM%.
  • Oversee floor activities; exercise judgment and discretion in applying merchandising concepts and guidelines.
  • Write blogs and maintain social media presence pertaining to segments.
  • Map floor sets and review with GM, DM and BPM.
  • Executed weekly/monthly reports for planner including but not limited to: sales, inventories, sell thru, and GM%.
  • Negotiated with Buyers and GMM's to solidify merchandise commitments, best sellers, and key advertised merchandise.
  • Managed HABA GM departments Product placement, pricing, and display Order and stock product

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48. Corporate Office

low Demand
Here's how Corporate Office is used in Assistant Manager/Merchandise jobs:
  • Completed correspondence with corporate office and followed through with directives.
  • Handled and prepared for quarterly inventory for corporate office.
  • Send payroll as well as daily, weekly, and monthly reports to Corporate Office.
  • Acted as primary liaison to corporate offices for every aspect of business execution.
  • Assisted store manager with special projects assigned by district and corporate offices.
  • Execute directives from corporate office, advertising and special event set-up.
  • Updated marketing and promotional items as directed by the corporate office.
  • Communicate with our corporate offices.

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49. Inventory Reports

low Demand
Here's how Inventory Reports is used in Assistant Manager/Merchandise jobs:
  • Conduct training and development of all associates by utilizing and understanding inventory reports to merchandise freight effectively.
  • Assisted with merchandise transfers and distribution, tracking of merchandise reports, inventory reports, and floor moves.
  • Provide detail purchase order receiving log an on hand inventory reports.
  • Prepare sales and inventory reports for business.
  • Complete all markdowns, transfers, and inventory reports, and help processing for inbound inventory shipments.

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50. Promotional Events

low Demand
Here's how Promotional Events is used in Assistant Manager/Merchandise jobs:
  • Worked on social media and community outreach publicity, including in assisting in all aspects of special promotional events.
  • Worked independently as well as on a team to implement promotional events and product sales plans.
  • Assisted in securing brand participation in Salon Centric promotional events.

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20 Most Common Skill for an Assistant Manager/Merchandise

New Merchandise35.6%
Customer Service15.3%
Sales Goals11.8%
Sales Floor8.9%
Retail Store4.5%
Inventory Control3.4%
Loss Prevention3.4%
Company Standards2.3%

Typical Skill-Sets Required For An Assistant Manager/Merchandise

RankSkillPercentage of ResumesPercentage
1
1
New Merchandise
New Merchandise
31%
31%
2
2
Customer Service
Customer Service
13.3%
13.3%
3
3
Sales Goals
Sales Goals
10.3%
10.3%
4
4
Sales Floor
Sales Floor
7.7%
7.7%
5
5
Retail Store
Retail Store
3.9%
3.9%
6
6
Inventory Control
Inventory Control
2.9%
2.9%
7
7
Loss Prevention
Loss Prevention
2.9%
2.9%
8
8
Company Standards
Company Standards
2%
2%
9
9
Merchandise Presentation
Merchandise Presentation
2%
2%
10
10
Product Knowledge
Product Knowledge
1.4%
1.4%
11
11
Product Placement
Product Placement
1.4%
1.4%
12
12
Bank Deposits
Bank Deposits
1.1%
1.1%
13
13
Shipment Processing
Shipment Processing
1.1%
1.1%
14
14
Daily Operations
Daily Operations
1%
1%
15
15
Company Policies
Company Policies
1%
1%
16
16
Key Performance Indicators
Key Performance Indicators
0.9%
0.9%
17
17
Inventory Management
Inventory Management
0.8%
0.8%
18
18
Customer Complaints
Customer Complaints
0.8%
0.8%
19
19
New Associates
New Associates
0.7%
0.7%
20
20
POS
POS
0.7%
0.7%
21
21
Market Research
Market Research
0.7%
0.7%
22
22
Floor Plans
Floor Plans
0.7%
0.7%
23
23
New Product Development
New Product Development
0.6%
0.6%
24
24
Entire Store
Entire Store
0.6%
0.6%
25
25
Store Opening
Store Opening
0.6%
0.6%
26
26
Annual Sales
Annual Sales
0.6%
0.6%
27
27
Weekly Schedules
Weekly Schedules
0.5%
0.5%
28
28
Stock Room
Stock Room
0.5%
0.5%
29
29
Customer Relations
Customer Relations
0.5%
0.5%
30
30
Special Orders
Special Orders
0.5%
0.5%
31
31
Special Events
Special Events
0.5%
0.5%
32
32
Front End
Front End
0.4%
0.4%
33
33
Stock Levels
Stock Levels
0.4%
0.4%
34
34
Action Plans
Action Plans
0.4%
0.4%
35
35
Store Layout
Store Layout
0.4%
0.4%
36
36
Direct Reports
Direct Reports
0.4%
0.4%
37
37
HR
HR
0.4%
0.4%
38
38
Data Entry
Data Entry
0.4%
0.4%
39
39
Conference Calls
Conference Calls
0.4%
0.4%
40
40
Weekly Basis
Weekly Basis
0.4%
0.4%
41
41
Store Staff
Store Staff
0.3%
0.3%
42
42
Customer Base
Customer Base
0.3%
0.3%
43
43
SKU
SKU
0.3%
0.3%
44
44
Store Standards
Store Standards
0.3%
0.3%
45
45
Product Information
Product Information
0.3%
0.3%
46
46
Current Trends
Current Trends
0.3%
0.3%
47
47
GM
GM
0.3%
0.3%
48
48
Corporate Office
Corporate Office
0.3%
0.3%
49
49
Inventory Reports
Inventory Reports
0.3%
0.3%
50
50
Promotional Events
Promotional Events
0.3%
0.3%

99,024 Assistant Manager/Merchandise Jobs

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