Assistant manager jobs in Minooka, IL - 5,954 jobs

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. * An experienced ServiceNow developer. * You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. * You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. * You are someone that is process oriented and prefers order over chaos. * You are comfortable asking for help from peers and Subject Matter Experts * Strong background working with Enterprise Software companies and/or Consulting companies. The Work: * Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. * Manage all aspects of project delivery and solution delivery * Lead and manage the implementation project team * Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports * Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress * Drive the continuous improvements of our implementation methodology and service offerings based on client experiences * Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments * Strong background working with Enterprise Software companies and/or Consulting companies * Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems * As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Qualification Basic Qualifications * Minimum 5 Years' knowledge and experience working with or implementing ServiceNow * Minimum 3 Years' experience in JavaScript or related application development * Completed Certification - ServiceNow Certified System Administrator (CSA) * Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications * Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have * PMP or CSM certification * Strong interpersonal skills, customer centric attitude * Proven team player and team builder * Strong organizational and analytical skills * Familiarity with SaaS deployments and its supporting architecture * A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management * ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements * Proven ability to build, manage and foster a team-oriented environment * Proven ability to work creatively and analytically in a problem-solving environment * Desire to work in an information systems environment. * Excellent communication (written and oral) and interpersonal skills. * Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below. We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Locations

A leading technology firm is seeking an experienced sales leader to manage revenue ownership and lead a high-performing sales team. The ideal candidate will have a solid track record in the adtech or MarTech industry, with proven experience in closing significant deals and achieving revenue targets. Responsibilities include devising go-to-market strategies, building key relationships with clients, and collaborating with other departments to ensure success. This role offers competitive compensation and robust employee benefits, including comprehensive insurance and retirement plans. #J-18808-Ljbffr

Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. If you would like to know a bit more about this opportunity, or are considering applying, then please read the following job information. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. xevrcyc To review benefits, please click here /benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser /benefits Salary Range: Hourly

At Banner Solutions, every team member is empowered like an owner. We're not just a distributor - we're redefining what it means to serve the door hardware industry. Our mission is to make our customers' jobs easier through unmatched product availability, intuitive search and ordering tools, and industry-leading customer support. From commercial and electronic access control to residential hardware and locksmith supplies, we offer a comprehensive range of solutions from over 260 manufacturers - all supported by a powerful, user-friendly e-commerce platform. Summary We are seeking a highly skilled eCommerce Merchandising Manager to lead the optimization and growth of our eCommerce product experience. This position will focus on enhancing customer experience (CX) by personalizing product discovery, simplifying the purchasing process, and improving product content. The eCommerce Merchandising Manager will be a key driver of growth in the eCommerce channel through increased customer satisfaction and adoption. Objectives: Personalize CX: Tailor the customer experience to meet customers' unique needs based on how and what they want to buy. Simplify Discovery & Purchasing: Streamline the product discovery and purchasing processes to enhance user experience and increase sales. Enhance Product Content: Improve the quality and richness of product content to facilitate confident buying decisions. Increase AOV: Utilize cross-sell and upsell techniques to boost average order value through incremental item sales. Pricing Optimization: Ensure a seamless experience for contract, project, volume, and promotional pricing. Audit & Fix Product Data: Continuously monitor and collaborate with the product team to systematically address product data and content issues. Key Responsibilities: Optimize and Maintain Website Presentation of Brands and Categories: Manage and optimize product taxonomy, category landing pages, and brand landing pages. Ensure that product categories are easy to navigate and provide clear value to customers. Own the Product Detail Page (PDP): Lead the effective presentation of product details, including attribute presentation, rich content, media, and product labels. Ensure consistency in product information and visual content across all pages. Manage On-Site Search for Maximum Findability: Oversee keyword tagging and alternative term management to ensure customers find the products they want. Ensure clear search results (exact match vs partial) and optimize promotional visibility. Set Up, Maintain, and Measure Promotional Sales: Collaborate with the sales team to identify key promotional opportunities. Implement promotions and campaigns to raise awareness and drive conversions. Analyze and measure the effectiveness of promotions in driving sales and profitability. Own Product Conversion to Orders: Identify opportunities to optimize the customer journey, focusing on the gap between product views and actual orders. Implement strategies that convert product views into orders, enhancing product visibility and content. Skills & Qualifications: Proven experience in door hardware e-commerce merchandising or related field. Strong analytical skills, with the ability to gather and interpret data, and generate actionable insights. Expertise in optimizing product detail pages (PDP), on-site search, and content management. Experience with website presentation, product categorization, and cross-sell/upsell strategies. Familiarization with AI capabilities and tools to help improve the quality and speed of implementation. Excellent communication and collaboration skills, especially with cross-functional teams like sales, product, and development. Ability to prioritize tasks and manage multiple projects simultaneously in a fast-paced environment. Experience in bringing relevant best-in-class B2C experiences to a B2B environment. Familiarity with merchandising tools, product information management systems (e.g., Akeneo PIM), product search platforms (e.g., Algolia), content management systems (CMS), and e-commerce platforms. Experience in digital merchandising for large-scale product catalogs.

A leading financial services organization is seeking a skilled professional to drive business growth through effective management of client relationships in Chicago. The ideal candidate will possess over 10 years of experience in Relationship Management or Portfolio Management within a corporate banking environment. This role requires excellent negotiation skills and the ability to analyze market trends to deliver strategic financial solutions. With generous compensation, including potential bonuses and comprehensive benefits, this opportunity is ideal for seasoned professionals looking to make a significant impact. #J-18808-Ljbffr

A leading technology solutions provider seeks a Director of Sales based in Chicago, IL to lead regional sales teams in acquiring new customers and driving revenue growth. This role involves recruiting and developing a high-performance sales team while managing complex sales cycles. Successful candidates will have at least 8 years of direct sales experience in SaaS, a strong understanding of sales methodologies, and a commitment to customer service. Compensation is competitive, between $260,000 and $300,000. #J-18808-Ljbffr

Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - General Manager Opportunity! Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented General Manager to lead our dedicated team and elevate our club to even greater success. As General Manager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity. What you'll do: Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location. Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.). Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club. Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site. Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market. Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility. Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community. Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club. What you'll bring: Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization. Robust financial acumen and a proven ability to develop and manage budgets effectively. Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams. A deep understanding of the expectations and needs of country club members. Excellent organizational and problem-solving skills with meticulous attention to detail. A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred). A genuine passion for the country club environment and a dedication to providing outstanding experiences. Familiarity with Frankfort and the surrounding Will County community is highly desirable. What we offer: Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club. Are you ready to lead Green Garden Country Club in Frankfort to even greater heights? If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort. We are excited to connect with you!

Power Up Your Career with Makita USA!!! At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication. Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970. Job Summary Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs. Salary $80,000 - $90,000 per year plus bonus potential Essential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principles. Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions. Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service. Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory. Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers. Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text. Displays or demonstrates products using samples or catalogs and emphasizes features and benefits. Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities. Prepares weekly and monthly activity reports for the assigned territory. Presents, discusses, and understands Corporate Sales Programs. Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request. Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Skills Required Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly. Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed. Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance. Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions. Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills. Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information. Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans. Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments. Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed. Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public. Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word. Bilingual - Spanish preferred. Applicants must live in or near the assigned territory. Must be able to safely operate a moving vehicle. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This position works out of a company vehicle and makes several stops throughout the day. Travel Occasional travel is expected, including overnight stays. Education and/or Experience Desired The requirements listed below represent the knowledge, skills, and abilities required: Bachelor's degree in business management or sales (preferred but not required). Minimum of three years of previous management experience in sales or service. Valid driver's license with a safe driving history. Physical Demands The physical demands described here are representative of those required to perform the essential job functions: Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regular standing, walking, stooping, bending, and reaching above the head. Frequent sitting. Occasional lifting, pushing, or pulling up to 70 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to ascend and descend stairs. Continuous reach to sort miscellaneous items. Physically and mentally able to work in environments with strict deadlines and multiple projects. Our Benefits Include: 🔹 Health & Wellness Medical, Dental, and Vision insurance options after 30 days of employment Flexible spending accounts (FSA) & Health Savings Accounts (HSA) Employee assistance program (EAP) for mental health and well-being Paid subscription to Headspace and 5 other members of your choice 💰 Financial Security Competitive pay & performance-based incentives Branded company vehicle provided 401(k) retirement plan with company match Basic Term Life insurance is 100% company paid Long term Disability Coverage 100% company paid Disability Coverage Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans. ⏳Work-Life Balance Paid time off (vacation, sick leave, and 13 paid holidays) Employee discounts on Makita tools and accessories - because we know you love quality tools! 🚀Career Growth & Development Training programs Tuition reimbursement Internal promotion opportunities Collaborative, innovative work environment Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence! 📢 Explore Opportunities & Apply Today! Disclaimer This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs. Equal Opportunity Statement The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).

A dynamic tech company in travel seeks a Head of Sales for North America, responsible for developing sales strategies and leading a diverse team. The ideal candidate will have over 10 years of experience in sales leadership within the corporate travel technology sector and a strong ability to build relationships with enterprise clients. This role requires a strategic mindset and a data-driven approach to optimize sales performance, with the opportunity for a flexible working model and competitive rewards. #J-18808-Ljbffr

A logistics and transportation consulting firm is seeking a Director of Government Sales in Chicago to develop and lead their Government Sales division. Ideal candidates should have over 7 years of experience selling to government agencies and a strong background in 3PL. This senior role entails building strategies for compliance and revenue generation, managing proposals, and establishing key relationships across federal and military sectors. A great opportunity to shape a new division in a dynamic environment. #J-18808-Ljbffr

Chicago, IL Type: Full-time • Production Oversight: Lead and manage all aspects of shop floor operations, ensuring efficiency, quality, and safety. • Team Leadership: Assess, guide, and prioritize team activities to maintain optimal workflow and productivity. • Schedule Adherence: Ensure production schedules are met to fulfill customer requirements on time. • Performance Management: Drive the operations team to meet or exceed departmental Key Operating Indicators (KOIs). Develop and implement written action plans for corrective actions and ongoing improvements. • Data Accuracy: Ensure accurate reporting of production metrics including efficiency, scrap, downtime, and First Time Output (FTO). • Continuous Improvement: Foster team member involvement in problem-solving and improvement initiatives. • Customer Support: Represent production operations in customer and internal presentations, providing relevant updates and insights. • Compliance: Uphold all company policies and procedures in accordance with the quality system, including Business Operating Procedures and Department Instructions. • Accountability: Promote a culture of ownership and accountability at all levels. • Quality Assurance: Ensure adherence to control plans and quality standards throughout the production process. • Communication & Collaboration: Lead departmental meetings, support improvement projects, and oversee engineering change implementations. • Culture & Safety: Champion a safe, collaborative, and customer-focused work environment. • Regulatory Compliance: Comply with all corporate, state, and federal health, safety, and environmental regulations. • Organizational Alignment: Promote and adhere to the company's Vision, Culture Operating Philosophy, Employee Handbook, and Collective Bargaining Agreement (CBA). • Documentation: Maintain thorough documentation of all relevant activities and processes. • Emergency Preparedness: Follow company emergency evacuation guidelines to ensure employee safety.

The Assistant Manager is a multi-faceted role that merges business strategy, operations, creativity, and people management. Strategically, assistant managers are responsible for driving sales results by analyzing the business and providing best-in-cl Assistant Manager, Manager, Customer Experience, Assistant, Operations, Retail

Reports to: Director, Expert Insights - ECS About the Team: At Tegus by AlphaSense, we work directly with some of the world's most well-respected institutional investors, corporations, and consultancies each day by providing real-time industry experts so they can make investment decisions faster. We are persistent, have a strong work ethic, and make decisions with our customer's top of mind. Join a dynamic and results oriented team, responsible for overseeing the day-to-day operations of our Expert Call Services. About the Role: The Operations Manager will be responsible for coaching Analysts on achieving and exceeding their monthly call quotas and providing exceptional service in a fast-paced, high energy, and collaborative environment. The Operations Manager will also coach Client Research Managers (CRMs) to identify opportunities in order to increase engagement and call volume within their customer base in a high-energy and collaborative environment while modeling and instilling AlphaSense values and culture in their team. What You'll Do: Develop, manage, and incentivize Analysts & Customer Research Managers in achieving and exceeding key metrics. Coach Analysts & Client Research Managers to deliver unmatched service and communicate professionally with customers and experts. Interview, hire, and develop (post-onboarding training) a team of Analysts who ramp to full contribution within 12 weeks. Compile team reports, conduct 1:1's, and conduct regular quality assurance reviews. Work closely with Senior Managers/Director of Operations to provide feedback and execute on department-wide initiatives. Who You Are: 2 + years of experience client service responsibilities and 2+ years of experience in people management. Ability to effectively train, coach and mentor a team to ensure delivery of world-class service. Exceptional communication and interpersonal skills, capable of building relationships at all levels. Open-minded and curious listener who is able to pick up context quickly and can navigate ambiguity to get to the heart of the problem. Self-starter attitude who can initiate and drive projects to completion with minimal guidance. Ability to handle multiple tasks and assume responsibility for quality results with minimal supervision. Undergraduate with a bachelor's degree preferred.

AirGarage is on a mission to bring real estate online, starting with parking. We replace broken parking machines, fragmented software, and manual, labor-intensive operations with a unified, data-rich operating system for parking real estate. We handle everything it takes to run and optimize a parking asset: payments, dynamic pricing, enforcement, license plate recognition, analytics, and more. By building all of our technology in-house, we are able to deliver a magical experience for drivers while providing real-time visibility and revenue increases of 20-50% or more for real estate owners. That's why national real‐estate leaders like Hines and Greystar, as well as technology companies like Meta, partner with AirGarage to optimize their parking facilities. AirGarage uses datapoints like real-time occupancy, local events, weather, driver behavior, competitor pricing, and more to bring true intelligence to real estate owners' assets for the first time. We're investing aggressively to make the physical world legible to a digital system: cameras, sensors, and software that generate a firehose of real-time data about the world around us. That data fuels models and algorithms that allow us to optimize performance at each property while giving owners the clarity and control they've never had before. Before you can optimize an asset, you need to observe it. Before you can observe it, you need to bring it online. We are starting with the $131 billion US parking real estate market because it is one of the most offline and mismanaged commercial real estate asset types. 26% of the land area in the median American urban core is dedicated to parking. We are backed by top tier investors including Headline Growth, Andreessen Horowitz, Floodgate, Founders Fund, Abstract Ventures, and angel investors who have founded or worked at companies like Uber, Opendoor, Flexport, and more. Want to learn more about AirGarage and the problem we're tackling? Check out these podcasts: ******************************************* ************************************************ THE ROLE We are looking for a City Manager (Chicago) to join the Operations team at AirGarage. In this role, you will be the owner of operational and financial performance across your city, directly responsible for ensuring our parking facilities run smoothly, look great, and maximize revenue potential. You will be both a builder and an operator, designing repeatable processes, managing third-party vendors, and developing pricing and enforcement strategies that directly impact AirGarage's bottom line. As the primary point of accountability for facility performance, you'll balance boots-on-the-ground execution with analytical decision-making, moving seamlessly between site visits, vendor negotiations, and revenue optimization models. Your role will require you to be proactive in solving problems before they escalate, resourceful in managing competing priorities, and data-driven in shaping strategy. This is a highly cross-functional role. You'll partner with Sales, Product, and Partner Success teams to ensure our real estate partners see strong results and our customers enjoy a seamless experience. You'll also lead our enforcement fleet (Space Force) and work closely with regional leadership to ensure every facility is performing at its peak. Ultimately, you will be responsible for scaling operational excellence in your city: driving efficiency, profitability, and reliability while helping AirGarage expand our footprint and strengthen our reputation as the best operating partner for property owners. WHAT YOU WILL DO ️ Pricing & Revenue Management * Develop, implement, and iterate on dynamic pricing strategies for the cities portfolio. * Continuously evaluate trends and competitor rates to maximize revenue. * Willingness to go out and find revenue opportunities through business development (i.e. walking into local businesses to pitch partnerships) * Monitor event rates at all the locations to ensure we are priced competitively against our competitors. Operational Execution * Ensure our properties look great and run smoothly through managing partnerships with third party vendors for routine (and not routine) services like cleaning, maintenance, wifi-installation, and more. * Own the physical appearance and day to day operations of all parking facilities in your region. * Proactively identify & resolve issues impacting facility performance. * Manage and coordinate enterprise event rentals and lot closures. * Organize and manage the oversight of event operations . Enforcement Optimization * Manage the Space Force, our fleet of contract and employee enforcers across the city. * Create and manage the schedule of the part-time Space Force employees. * Grow and develop the part-time Space Force employee program in order to help optimize revenue across our Chicago locations WHAT YOU NEED * Have a strong operations background. * Ability to seek out improvement opportunities and create an environment of idea sharing and creative problem solving. * Strong customer service mindset as you will be interacting with our property owners. * Ability to be approachable and facilitate coaching conversations with employees and managers. * Ability to mitigate and lead others to overcome challenges (Never Ever Give Up Attitude). * Ability to encourage open expression of ideas and opinions. * Excellent teambuilding and interpersonal skills. * Ability to work independently and multi-task. * Ability to communicate professionally and effectively with all levels of the organization. * Ability to interpret policies, procedures, and standard business practices. * Demonstrates a sense of urgency and timeliness. WHY THIS ROLE MAY NOT BE FOR YOU * You prefer a 9-to-5 rhythm. Our facilities run 24/7, and will require some flexibility. * You want to stay behind a desk. This role requires the majority of your shift to be out in the field at the locations. Required travel ~2x/year. * You need highly defined processes from day one. We're still building playbooks. You'll often be the one creating the process for others to follow. * You're uncomfortable with ambiguity. At AirGarage, priorities can shift quickly as we scale. You'll need to adapt, problem-solve, and move forward without perfect information. PHYSICAL DEMANDS * Willingness to work in the elements - heat, wind, snow, rain, etc. * Ability to lift, push and pull at least 25 pounds. * Ability to stand and walk for extended periods of time. IMPORTANT NOTE AirGarage is a remote-first company, but we also value in-person collaboration to strengthen trust and teamwork. Team members should expect ~6 weeks of travel per year for: * 2-3 full company offsites, "Remote Weeks" * Lending a hand to support 2 new location launches * In-person onboarding as well as supporting other onboarding sessions for new team members The rest of the year, team members can work remotely from wherever (US time zones) they're most comfortable as long as they are performing well in their role. Attendance at in-person events throughout the year is expected-if you're not open to traveling ~6 weeks per year for work, this role isn't a good fit for you. THE UPSIDE * Equity: Have a stake in the business that you're helping to build and grow. * Work remotely: Live and work wherever you like! We believe in folks working where they are happiest and most productive. We currently hire teammates that are located anywhere within North America. * Health insurance: We offer health insurance and currently cover 85% of the cost of medical, dental, and vision plans for the primary employee and 50% of the cost of plans for dependents. * Parental Leave: We offer 12 weeks of fully paid parental leave to all parents to bond with a newly born, adopted, or fostered child. The 12 weeks can be taken as a continuous leave or intermittently over the first 18 months of the child's life. * Home office setup: Get a laptop + additional equipment needed to set you up for success. * Time to recharge: We have an unlimited PTO policy with a minimum requirement of 10 days per year. * 401k: Make financial planning right for you with a 401k retirement savings program. * ️ Team Off-sites: ~2 times per year our team comes together for a full week in places like Tahoe, Puerto Vallarta, San Diego, Park City, and Austin. * BookGarage: Our team loves to learn and grow together, so join us for our optional recurring book club. * Room to grow: Our team will be orders of magnitude larger within a few years; as a part of our foundational team, you'll have opportunities to grow with us. * ️ Transform our cities: The opportunity to change the way that the world thinks about real estate use in our cities. * Work with a diverse team: At AirGarage, we've always been committed to building a thriving team that represents the communities we serve. Our team is currently 40% female and 30%+ from underrepresented communities. Note: Employment with AirGarage is contingent upon successful completion of a background check and employment verification conducted in compliance with applicable laws. Background checks are completed only after a conditional offer of employment has been made. We understand that there's no such thing as a 'perfect' candidate. We're looking for someone passionate, with grit and determination, who is excited to face the challenges of a rapidly growing startup. AirGarage is the type of company where you can grow exponentially, and we encourage you to apply to us even if you don't 100% match the candidate description. AirGarage is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Candidates and employees are always evaluated based on merit, qualifications, and performance. We will never discriminate on the basis of race, color, gender, national origin, ethnicity, veteran status, disability status, age, sexual orientation, gender identity, marital status, mental or physical disability, or any other legally protected status.

Role Description: The Associate Sales Manager will work directly with the Executive Sales Team, and report to the Key Accounts Director. This position will own all account responsibilities on assigned accounts while identifying and bringing on new business. Key Responsibilities: Act as a strategic member of the commercial team fulfilling demands of the business and driving processes to move the business forward. Complete budget, strategic planning, forecasting, and competitive reporting for assigned accounts. Identify prospects, follow up on leads and close NEW business. Effectively manage existing accounts, and onboard new ones, meeting the needs of both customer and Ardagh Present business proposals and negotiate multi-year agreements. Work directly with customers and Ardagh teams to resolve issues Communicate opportunities, developments, and information gathered from the market. Other duties as assigned. Requirements: 4-year degree in business or similar discipline 2+ years of sales experience Industry experience desired, manufacturing experience preferred Strong written and verbal communication skills across all levels of a company Knowledge of strategic planning; relationship development; profitability metrics & pricing strategies Effective time management, ability to proactively take initiative and strong organizational skills Excellent communication skills and ability to build relationships with both internal and external partners Additional key attributes should include: proactive, flexible, adaptable, dedicated & focused Ardagh Metal Packaging is a leading global supplier of sustainable, infinitely recyclable metal beverage cans to brand owners. A subsidiary of sustainable packaging business Ardagh Group and a leading industry metal packaging company, Ardagh Metal Packaging employs more than 6,300 people across Europe, North America and Brazil, with sales of approximately $4.7 billion. Ardagh Metal Packaging believes that the success of our business depends on the success of our people. We strive to create working environments where our employees feel valued and can work to their full potential. We offer exciting and rewarding opportunities for talented and creative people. If you have ambition and want to make an impact with your career, come and join our team - you'll enjoy the journey! Ardagh Metal Packaging - North America has been and will continue to be an equal opportunity employer. All employment decisions are made without regard to sex, gender (including pregnancy, childbirth, breast feeding, and related conditions), sexual orientation, gender identity, gender expression, race, creed, religion (including religious dress and grooming), color, national origin, ancestry (including association, affiliation, or participation with persons or activities related to national origin, English-proficiency or accent, or immigration status), physical or mental disability, medical condition, genetic information, marital or domestic partner status, age, veteran or military status or any other basis prohibited by federal, state, or local law. Discrimination against any employee or applicant based on any of these factors is prohibited. The anticipated base annual salary range for this role is between $85,400.00 and $128,200.00 per year. This role is bonus eligible. The bonus incentive program is based on company meeting or exceeding targets. Please note that the salary range provided is a good faith estimate and is only applicable for roles that are based out of Illinois. The final salary will be determined after considering relevant factors, including, but not limited to, a candidate's qualifications, experience, and work location, where appropriate. Ardagh Metal Packaging also offer a comprehensive benefits program including medical, prescription, dental and vision coverage with an opportunity to earn a medical/prescription premium reduction by completing a qualified wellness activity. The Company also offers a 401(k) Plan. Ardagh Metal Packaging benefits may be amended at any time. Nearest Major Market: Chicago

The Organisation Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team. Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland. What is the purpose of this role? This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America. The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America. This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders. The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers. Reporting Structure This role reports to the President of North America, Combilift. Responsibilities Manage the field service personnel who perform Aftersales support including on-site installation, and technical support. Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support. Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning. Address customer enquiries, resolve issues and obtain customer feedback proactively. Demonstrate outstanding customer service through high quality support and integrity at the work environment. Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations. Oversee the scheduling and training of field service representatives to meet objectives. Assist in interviewing and hiring new professionals. Proven track record in the material handling Industry. Typically requires 3+ years of managerial experience.

Job Title: Operations Manager About Us: SABIN is a design-forward, rapidly growing company specializing in acoustic and lighting solutions. Our innovative approach and commitment to design excellence drive our fast-paced environment. As demand for our products and services continues to grow, we're seeking a dynamic operational leader to join our team. This role offers solid potential for growth and development. About Your Role at SABIN: The Operations Manager will be responsible for connecting our manufacturing activities with our commercial activities and business needs; ensuring we have the systems in place to produce quality products on time in a safe and professional manner. Our production environment is both reliant on high levels of craft and engineering. We make our products on demand to suit the needs of the architectural projects we supply; we do not build and stock. You will optimize operations to support this business model. Sabin was founded in 2021 and is now in a period of strong growth; many processes and policies are being established for the first time-you will design and implement new processes and policies in collaboration with our talented existing team. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. Sabin has operational problems typical of a growing company, with the resources to solve them. In this role, you will report primarily to the CEO and secondarily to the Co-Founder. You will work with the manufacturing, product development, systems and sales teams to join or lead initiatives to improve and refine our operations for improved performance and results. We need an energetic operational leader to join our effort in continuing to build this great company. What You'll Do: Learn and know our business: Learn the ins-and-outs of our business demands and dynamics of our B2B commercial transactions. ERP Implementation: Contribute to the continued implementation of our ERP and MRP systems for higher efficiency, reporting, and process management. Production Management: Partner with our manufacturing team to plan our production, scheduling work in prudent ways that best use our factory and team to ship projects out on time. Material & Purchasing Planning: Partner with our systems team to design more automated processes to ensure that we have the materials needed to build our jobs. Manage the competing pressures of minimizing our lead-times while minimizing our inventory. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Industrial Engineering: Analyze and improve our flow of data, labor and materials, Partner with our engineering, systems and manufacturing teams to implement changes for improved results. Desired Qualifications: Educational Background:A bachelor's degree in engineering, business, or science preferred, other fields are considered. Manufacturing experience: Direct experience in a manufacturing environment is a core requirement for this role. Organization & Conscientiousness: Naturally organized, with the ability to be assertive about the needs of the business, while being humane and warm when advocating for the business needs. Initiative & Collaboration: Be comfortable with SABIN's proactive approach, where we take the lead and actively move projects forward, ensuring their success. Desired Characteristics: Organized critical thinker: Methodical and analytical thinking are essential for this role. Your natural mindset must be rational, fact-finding and process oriented. You have the natural reflex to organize and bring order, balanced with a belief in the necessity of nimbleness. Flexible: Willing to try out differing and opposing ideas, a plainspoken natural mediator and listener. The essence of this role is coordinating and connecting different domains. This requires moderation, deliberation, and adaptability. Problems Solver: Comfortable with problems, understanding and defining them, and bringing them all to light. Problems are not something to ignore or shy away from but embrace and comprehend fully for solutioning. Learner: Curious, striving. You know you don't know everything and are always learning, you believe in continuous improvement, growth, and forward-facing transformations. You expect the same from team-mates, at a rate that works for the business goals and team. Multi-disciplinary Tendencies: We seek candidates that show a track record of versatility. This role spans different types of work, having a natural interest and experience in a variety of disciplines gives your viewpoint more credibility as a collaborator. Comfort with complexity: A mind that enjoys games and puzzles-for project management, untangling logistics puzzles and balancing multi-domain interactions to serve our customer best. Imaginative: This is a problem-solving role, the ability to imagine completely new solutions, new ways of working and creatively solve problems is imperative. Positive and Proactive: Leadership by example, this role requires a hands-on individual. Someone who is proactive, takes initiative, and inspires the same in team-mates. Team sports experience and experience in losing / hardship is a strong plus. Our Commitment to You: We offer competitive pay and benefits, and the space to do great work. SABIN places the highest priority on cultivating an engaging, rewarding and collaborative workplace. We are building an inclusive and creative environment---this opportunity for creative and professional growth is vital to us. We have high expectations for ourselves and each other, we work diligently and kindly and listen to one another. Why Join Us? This is a unique opportunity to join a growing, vibrant company at the forefront of design in the acoustic and lighting industry. You will have the chance to take ownership of your work and the trust to do so. Your ability to adapt, learn, and grow with us will be key to your success and ours. To learn more about SABIN and our products, please visit SABIN.DESIGN

Working with a talented team of Food & Beverage professionals, The Peninsula Chicago is seeking a guest-focused Assistant Food & Beverage Outlet Manager. Work for a luxury Five-Star Five-Diamond property in the heart of Michigan Avenue, Chicago. Learn and grow within a diverse multi-outlet property. Exceptional health benefits package and 401(k) with company match. Key Accountabilities Responsible for all activities of outlet, which includes staff scheduling, delegation of job tasks, monitoring and supervision of service, monitoring reservations and table assignment when applies, and ensuring managerial floor presence. Train, mentor, motivate, supervise, and assist department manager to discipline all department employees. Initiate and maintain friendly yet discreet and unobtrusive service in greeting, seating, and waiting on all guests. Take, control reservations and seating of the restaurant regarding service standards and maximizing revenue. Utilize the POS and HOTsos systems as per policies and procedure in place. This Job Description is not inclusive of all job tasks but a guide, and tasks may be added or removed by your immediate supervisor according to changes that may occur in the working environment. General Requirements Minimum of 2 years leadership experience in a three-meal period in a restaurant Five-Star hotel In depth understanding of various cuisine, wines, and pairings. Relevant professional qualifications (eg. Hospitality, Business, Marketing) Ability to speak English fluently, additional languages would be highly advantageous. Benefits We Offer 10 vacation days per year 9 paid holiday days per year 5 Chicago Paid Sick Leave days per year 5 Chicago Paid Leave days per year Complimentary employee meals Discounted parking Discounted and complimentary room nights at The Peninsula Hotels 50% restaurant discount 50% discount on spa services 25% discount on spa retail 80% company-paid medical, dental and vision coverage Complimentary life insurance Complimentary long-term disability Retirement plan with 5% company match We are delighted to receive your resume for further consideration. As we anticipate a large number of applications, we look forward to connecting with candidates that meet our various role qualifications. To be considered for the position, you must have work authorization in the United States. The salary range for this role is $63,000-65,000 per year.

Inspire Wellness and Connection in Chicago! Grace Management, Inc. is seeking an energetic and compassionate Assistant General Manager (Senior Executive Director) to support the vibrant senior living community The Hallmark in downtown Chicago. In this leadership role, you'll foster a warm, welcoming environment where residents thrive and team members feel supported, valued, and empowered. At Grace Management, we believe “It's not like home. It is home.” With over 40 years of excellence and recognition as one of the nation's top senior living operators, we are committed to a people-first culture built on compassion, collaboration, and meaningful connections. POSITION SUMMARY: Manage daily operations of the senior living community within parameters of established policies and procedures and in keeping with the philosophy and mission of the organization. Maintain compliance with federal, state, and local regulations. Supervise and direct the work activity of department supervisors and associates. Create and maintain a high level of resident, family, and associate engagement and satisfaction. RESPONSIBILITIES: Prepare and enforce policies regarding duties and activities of community associates. Ability to prepare all reports as required by management and home office. Oversee all department supervisors and administrative personnel. Manage the entire personnel function; recruitment, employment, performance, on-going evaluation, promotion and discharge of associates, per Grace Management procedure. Responsibility for all financial transactions; maintain financial records, including petty cash; Participate in accounts receivable and payable functions, as defined by supervisor. Collect (or coordinate with business office manager) all rent and service fees by designated date and ensure deposit in bank, per Grace Management procedure. Assure confidentially of all verbal and written information pertaining to residents and associates. Oversee the confidentiality and safe storage of current and closed resident records, associate records, and physical plant records in compliance with regulatory requirements. Interface with accounting and personnel departments at the Grace Management Home Office to meet objectives pertaining to financial and payroll deadlines. Assist with preparation of an annual budget and adherence within budgeted guidelines. Assure all necessary supplies/equipment are purchased, maintained, and accounted for at all times within the community. Oversee purchase of supplies, equipment, or services; including all vendor contracts and capital improvement requests as assigned by supervisor. Develop, schedule, plan, and procure materials for associate in-services and meetings. Develop relationships with a variety of community agencies that can be of benefit to community. Develop one-on-one relationships with residents, families, and associates. Arbitrate complaints and disputes concerning residents, family, and/or personnel. Meet with and review and evaluate all recommendations of the community's resident council and their meetings. Observe and enforce all sanitation, safety and infection control policies and procedures. Maintain and oversee all community insurance programs. Prepare and/or oversee time reporting of associates and oversee all payroll functions to ensure associates are actually paid on designated payroll dates. Serves as the Sales Leader of the community by assuring sales and marketing objectives are achieved and maintained and occupancy goals are met; and that the community has an effective business development plan and presence in the greater community. Coordinate details related to move-ins and move-outs. Meet with new residents and families to explain residency agreement and process at time of move-in and ongoing if questions arise. If applicable, work with the wellness team to assess resident functional status and social, psychological, and spiritual needs on an ongoing basis, but especially prior to move-in and after hospital stays; Assure that care plans are completed and arrange services and support to meet resident needs; Refer residents to community-based services and medical services as necessary; Implement approaches and services to maintain or enhance resident independence. Initiate action plans and family conferences for resolving problems identified by associates, residents, or family members. If applicable, initiate resident/family conferences when a change of service level is required; Document goals and action plans and review dates on appropriate forms. Assure final determination on eligibility of continued residency. Assure continuity and consistency in delivery and quality of services. Assure state regulations are met and work closely with state oversight agencies, including review of state deficiencies and the development of plan of corrections. Maintain high degree of resident satisfaction and evaluate resident satisfaction regularly; Implement programs and changes to enhance resident satisfaction with approval of supervisor. Prepare weekly and monthly reports as directed by supervisor. Assume on-call responsibilities on a rotational basis and assign on-call responsibilities to other associates on a rotational basis to ensure after-hours response to resident emergencies and physical plant problems. Organizes, maintains, and participates in weekend Manager on Duty. Ensure appropriate handling of on-the-job injuries as reported by associates and any incidents involving residents and visitors. Maintain and upgrade knowledge and implementation of standards and requirements specified by federal and state laws. Carry-out other duties as assigned by supervisor or as necessary to maintain quality and continuity of services, safety of residents, and security of premises. Supports and participates in the resident centered activity programs. Participates in projects or committees as assigned. Attends all associate meetings including in-service education and associate functions, as requested by supervisor. Assists in a variety of tasks involving residents as assigned. KNOWLEDGE & SKILLS: Bachelor's Degree preferred; Minimum of High School Diploma or GED equivalent and five years of relevant senior living community management experience or comparable post-high school education which may include vocational or college education; and three years of relevant senior living community management experience with proven leadership and management skills. Meet the state specific regulatory requirements for administration of a community; including independent, assisted, and memory care. Excellent computer skills including: Windows, Office, Word, Excel, Outlook, internet based and property management programs. Exceptional grammatical and writing skills, proficient with email process and etiquette. Ability to read, write, and speak English. Ability to comprehend and apply regulations, employment and labor laws, local, state, and federal standards and requirements. Must have the interpersonal skills to work with various levels of people, associates, and residents. Physical requirements include bending, standing, lifting, stooping, sitting, walking, stretching, and ability to lift/carry up to 40 pounds. Able to travel for regional meetings and other meetings as requested by supervisor.