Assistant manager of operations job description

You were born to be the boss. We know. You get up in the morning and you make sure everyone else in the house is doing what they need to do. Then you go to work and you make sure that everyone there is doing what they need to do, even your boss. You just do that because you have always done it. Well maybe it's time you moved up. You want to be the boss? Well now's your chance, Domino's Pizza is hiring bosses - more specifically Assistant Managers. It's a tough job, one that needs a natural like you. Of course, you'll need some skills- judgement, math and the ability to multi-task.

Assistant managers are responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations. You set the tone and the example for the store and you have to be on your game 100% of the time!
Your job responsibilities would include (but are not limited to):
Perform all the duties of the Customer Services Representatives and Delivery Drivers Manage anywhere from 3 to 30 employees during your scheduled shift Responsible for all store operations. Greeting customers and taking orders with a smile (yes, you even have to smile when you answer the phone)! Operating the cash register and collecting payment from customers Making fast, accurate and consistent products while complying with all portion sizes, recipes and baking procedures Delivering product by vehicle from the store to the customer in a safe and courteous manner. Maintaining cleanliness of the restaurant from the first thing the customer sees all the way to the back of the store Maintain a professional appearance at all times in compliance within the Domino's Pizza Grooming Standards


You'll be working for a company that is fun and flexible. Not to mention, its work experience you will rely on for a long time to come. You've had our pizza delivered to you, now it's time to help up be the pizza delivery company in the world. Go on, boss, show us what you've got. Apply now!


Domino's is an equal opportunity employer.



REQUIREMENTS


Experience leading a team; during your shift, you will manage a staff of anywhere from 3 to 30 people Stellar attitude and motivational skills to get them in the right place, at the right time and doing the right thing all while creating a great place to work. Access to reliable vehicle that is insured and have a valid driver's license A great role model - you're the person everyone will look to. Flexible Schedule You have to be at least 18 years old.



ABOUT THE COMPANY


At Domino's Pizza, Our Most Important Ingredient is Our People! We offer employment opportunities within our franchise stores. Take the first step in joining our team, and you'll find opportunities you won't find anywhere else in the industry!

Chubb is the world’s largest publicly traded property and casualty insurer. With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance and life insurance to a diverse group of clients.

The Processing Center processes policy rating, policy and endorsement premium registration and issuance, and other transaction activities directly in support of Chubb Commercial Insurance. The Processing Center Assistant Manager is an entry level management position responsible for the management and oversight of the Processing Service Representative (PSR) and policy administration for our commercial insurance products ensuring a good quality product is processed in a timely fashion. Position to be in Phoenix, Arizona.

Manages a small number of team members’ work activities on a day-to-day basis including the management and assignment of work inventory. Prioritizes and ensures the accuracy of work being performed, answer questions and resolves problems, and provides overall support to the PSR staff. Ensures accurate and timely product delivery. Operates within the Operations Center’s established workflows, guidelines, and procedures.

Provides direction and support to improve technical skills, business acumen, and competencies of employees to drive business results. Regularly communicates business priorities, employee/unit results, Centralized Processing initiatives, and pertinent information via meetings, employee discussions, and email.

Proactively identifies and addresses performance deficiencies and applies the appropriate resolution. Ensure employees understand performance expectations through on-going performance coaching and timely completion of goals/performance reviews/development plans. Retain and develop top performers.

Analyzes workflows, procedures, and systems for continuous process improvement. Identifies and resolves process deficiencies and quality control issues across the team. Develops new methods and/or approaches to achieving business objectives.

Interacts with Home Office operations, Regional Operation Managers/Supervisors, and Underwriting Centers to help resolve problems and manage service level agreements (SLAs) pertaining to average handling time (AHT), production, utilization, and quality.

Balances demands with team skills and work capacity; reacts quickly to and manages changing competing priorities.
Qualifications:
Bachelor’s degree or relevant work experience
Strong leadership and customer service orientation
Demonstrated sound creative analytical and problem-solving skills
Strong interpersonal, verbal, and written communication skills.
Insurance experience is a plus
Proficient in general computer skills as well as Microsoft products.

• 2-5 years experience managing a team in an operational setting
• Must be analytical, possessing the ability to recognize issues and assess productivity
• Excellent written and verbal communication skills, ability to transfer his/her views onto others
• Highly organized individual with demonstrated attention to detail, and ability to train others
• A quick learner, a self-starter, and willingness (and ability) to handle the pressures of an increasing level of responsibility
• Knowledge of and love for sneakers is a plus, including familiarity with industry trends and resources
• Must be available and willing to work extended hours as occasionally needed (during crunch times!) per day or per week, including weekends and holidays, to meet business needs
• Must be able to lift and move boxes (up to 35 pounds)

GOAT is the global platform for the greatest products from the past, present and future. Since its founding in 2015, GOAT has become the leading and most trusted sneaker marketplace in the world. Through its unique positioning between the primary and resale markets, the company offers styles across various time periods on its digital platforms and in its retail locations, while delivering products to over 30 million members across 170 countries.

Established in New York City over 15 years ago, Flight Club revolutionized sneaker retail as the original consignment store for rare shoes. Carrying the rarest exclusives and collectible sneakers, Flight Club has evolved from a one-stop sneaker destination, to a cultural hub for sneaker enthusiasts and novices alike. With three brick-and-mortar locations in New York City, Los Angeles and Miami, Flight Club remains the premier source for authentic, rare sneakers.

The company is backed by strategic investor Foot Locker, Inc. as well as some of the leading names in venture capital including D1 Capital Partners, Accel, Andreessen Horowitz, Index Ventures, Matrix Partners, Upfront Ventures, Webb Investment Network and Y Combinator.

We encourage you to apply even if you feel unsure about whether you meet every single requirement. We look for people who are passionate about what we do, not just those who check off all the boxes.

GOAT Group will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, if applicable. If you are a California resident, please review our California Privacy Rights Notice for Job Applicants .

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