General Manager
Assistant manager of operations job in Columbus, OH
Your Opportunity:
General Manager CheckSmart Columbus, OH
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Community Choice Financial Family of Brands, including its subsidiaries and affiliates, (the “Company”) uses artificial intelligence (“AI”) tools to assist in its recruitment and hiring process.
Read the AI Use Consent and Acknowledgement for more information.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyManager, Associate Measurement Lead, Media
Assistant manager of operations job in Ashley, OH
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. To start a career that is out of the ordinary, please apply...Job Details
Job Title: Manager, Associate Measurement Lead, Media
Job Location: Full Time Remote - Location band B, targeting Ohio, Michigan, etc.
Work Authorization: This role does not support work visa sponsorship now or in the future, hence candidate's requiring a work visa sponsorship, kindly excuse.
About the team:
Our Associate Measurement Lead (AML) team are experts in understanding how to help advertisers succeed on Reddit's media platform. They support our partners at Reddit by optimizing media campaigns, identifying target audiences, and measuring the impact of marketing efforts on Reddit. A Manager (or Program Lead) on this team is responsible for leading a reduced study volume while providing additional guidance and support for ~5 AMLs on the team.
About the role
The AML Program Lead is responsible for servicing the Reddit account through the development of high-quality work, leading the onboarding and training of all team members, and supporting up to 5 AMLs to ensure they meet their own goals. In this role, they will build skills and expertise as a research partner to our clients as well as mentorship skills to more junior team members. This person will also have opportunities to support strategic conversations among internal and external leadership teams. This person will have strong communication and organization skills, previous mentorship experience, close attention to detail, and proactively seeks to identify and implement process changes to constantly work smarter and more efficient.
Primary Responsibilities:
Execute brand lift studies from start to finish on the Reddit platform by leading kick-off calls, setting up new studies, designing surveys, analyzing data, writing final reports, and presenting results to internal and external teams.
Oversee up to 5 AMLs and ensure team members meet their AML Program goals by maintaining accurate data tracking, performing quality checks to ensure accuracy across project work, cross project work, regularly providing feedback from team members and stakeholders to identify areas for growth, and taking action to enhance program efficiency.
Create onboarding plans and supporting materials to fully onboard new hires, such as trainings on study methodology to guiding team members on how to effectively present Brand Lift results to clients with actionable recommendations that are tied to research objectives.
Develop expertise in key advertiser verticals and pilot new research solutions for our client as needed.
Lead weekly internal meetings to cascade account updates, share learnings, and highlight new product/process changes that impact day-to-day work.
Exhibit critical thinking to drive process improvements and address issues proactively alongside Kantar/Reddit leadership teams to constantly improve our client relationship.
Closely partner with the AML Program Manager to identify knowledge gaps across team members, align on program needs, help escalate cross-functional feedback, and support the growth of our program YOY.
Foster a positive work environment by recognizing team achievements, encouraging open communication, and promoting engagement.
Essential Knowledge & Experience
2+ years advertising research / measurement experience with knowledge of experimentation and brand lift methodologies
1+ years of people management or at least 6 months of experience in the AML program
1+ years of client facing experience and a track record of success in client interactions, preferably in digital ad research, digital ad tech, at a research supplier, a media owner, brand, or agency partner.
Exceptional written and oral communication skills - you're articulate and engaging, a data-driven storyteller that's passionate about measurement to inspire and drive action using logical reasoning.
Strong detail-orientation, process and time management skills, and capable of prioritizing and delivering against multiple/competing deadlines and collaborate cross-functionally; prior project management experience preferred.
Natural curiosity, can-do attitude, and a track record of taking initiative to drive lasting change.
Ability to handle tricky conversations with clients in a productive way that demonstrates your commitment to being a long-term partner and ability to navigate delicate situations, such as sharing constructive feedback.
Undergraduate degree with coursework in marketing, business administration, economics, statistics, math, social sciences, or a related field.
Proficient computer skills in Microsoft office and Google Suite tools. Experience with Salesforce preferred and an ability to master other business tools as needed (e.g., data management / cross tab and other proprietary tools).
Why join Kantar?
We shape the brands of tomorrow by better understanding people everywhere. By understanding people, we can
understand what drives their decisions, actions, and aspirations on a global scale. And by amplifying our in-depth expertise of human understanding alongside ground-breaking technology, we can help brands find concrete insights that will help them succeed in our fast-paced, ever shifting world.
And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We're dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you're not an exact match, we'd love to receive your application and talk to you about this job or others at Kantar.
Privacy and Legal Statement
PRIVACY DISCLOSURE: Please note that by applying to this opportunity you consent to the personal data you provide to us to be processed and retained by The Kantar Group Limited (“Kantar”). Your details will be kept on our Internal ATS (Applicant Tracking System) for as long as is necessary for the purposes of recruitment, which may include your details being shared with the hiring manager
The salary range for this role i is
75,400.00 - 108,866.66 USD Annual
. Your final base salary will be determined based on several factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability
Location
Ohio, Work from HomeUnited States of America
Kantar Rewards Statement
At Kantar we have an integrated way of rewarding our people based around a simple, clear and consistent set of principles. Our approach helps to ensure we are market competitive and also to support a pay for performance culture, where your reward and career progression opportunities are linked to what you deliver.
We go beyond the obvious, using intelligence, passion and creativity to inspire new thinking and shape the world we live in. Apply for a career that's out of the ordinary and join us.
We want to create an equality of opportunity in a fair and supportive working environment where people feel included, accepted and are allowed to flourish in a space where their mental health and well being is taken into consideration.
We want to create a more diverse community to expand our talent pool, be locally representative, drive diversity of thinking and better commercial outcomes.
Kantar is the world's leading data, insights and consulting company. We understand more about how people think, feel, shop, share, vote and view than anyone else. Combining our expertise in human understanding with advanced technologies, Kantar's 30,000 people help the world's leading organisations succeed and grow.
Auto-ApplyRetail Assistant Store Manager-INDIAN MOUND MALL
Assistant manager of operations job in Heath, OH
Career Development | Medical, Dental and Vision Benefits | 401k Plan | PTO | 40% Discount | Parental Leave | Fun Stores At Bath & Body Works, everyone belongs. We are committed to creating a culture of belonging focused on delivering exceptional fragrances and experiences to our customers. We focus on recruiting, retaining, and advancing top talent. In addition, we work to improve our communities and our planet to help the world live more fully.
Join Gingham Nation, where we invest in our associates through fair pay, benefits, and development opportunities, so they can continue to be their best at work, at home, and in their communities.
As an Assistant Store Manager, you will have the opportunity to work in partnership with the Store Manager to develop outstanding associates, deliver exceptional and consistent customer experiences, and positively impact growth across Bath & Body Works. Our store leaders are the front line of our field leadership team: they're retail and customer-savvy, dedicated brand ambassadors, and thrive on the connections we make with our customers.
Responsibilities
Attract, hire, develop, inspire, and retain top talent.
Set and reinforce clear and concise performance expectations, results goals, and accountability with all associates.
Responsible for leadership tasks as delegated by the store manager including acting as manager on duty, when scheduled, to address customer experience, vendor relationship, or maintenance issues.
Partner with the members of the sales leadership team to support action plans that improve results and ensure effective execution of operational activities.
Implement and sustain floorset direction to optimize the business and bring the product story to life.
Perform opening and closing routines including execution of bank deposits, receipt of shipment, and interpret/disseminate company directives.
Set the direction and goals for the day/shift when associates arrive for work.
Provide individual and team performance feedback and recommendations to managers.
Meet payroll targets by ensuring appropriate sales floor coverage and maintaining a selling focus.
Lead exceptional in-store customer experiences through demonstrating and modeling selling behaviors rooted in Our Values and elevated product knowledge.
Create genuine connections with customers through uncovering needs, sharing product information, demoing products, and making personalized recommendations.
Train, coach, reward, and motivate associates to improve selling and the customer experience.
Reinforce selling expectations, performance, results, and accountability with all associates.
All store positions require constant physical activity, including standing, walking, reaching, and lifting. Associates are expected to climb ladders, lift, reach, bend, and kneel to obtain products for customers and to maintain the visual appearance of the store. Associates should be able to lift 10 pounds consistently and up to 50 pounds.
Consistently provide the most safe, clean, and engaging experience by adhering to all safety standards and expectations.
Maintain our values, policies, and procedures.
Qualifications
Proven experience delivering sales, customer experience, and operational results in a fast-paced environment.
Prior experience in a manager role, preferably in a retail setting.
Thrives in a customer-first based retail environment.
Ability to foster a customer-focused selling culture.
Effective communication skills, being open to feedback, and the ability to adapt quickly.
Ability to provide in the moment coaching to associates.
Ability to de-escalate store and customer situations effectively.
Must be available to work peak days and times, including varied shifts of evenings, weekends, and holidays.
Education
High school diploma, GED certificate, or Relevant Work Experience
Core Competencies
Lead with Curiosity & Humility
Build High Performing Teams for Today & Tomorrow
Influence & Inspire with Vision & Purpose
Observe, Engage & Connect
Strive to Achieve Operational Excellence
Deliver Business Results
Benefits
Bath & Body Works associates are the heart of our business. That's why we're proud to offer benefits that empower you to Dream Bigger & Live Brighter. Benefits for eligible associates include:
On-demand access to your earned wages through DailyPay! This optional benefit allows you access your pay when you need it ... daily, weekly or whenever a need arises.
Tuition-free education offered in partnership with Guild from more than 140 programs across 30+ colleges and universities. Plus, scholarship opportunities to attend post-secondary education through the BBW Scholarship Fund.
40% merchandise discount and free product that encourages you to come back to your senses!
Competitive, performance-based compensation and bonus incentive programs for sales leadership positions.
No-cost mental health and wellbeing support for all associates. Plus, robust health, dental, vision and life insurance options for full-time associates.
Opportunity for paid time off and additional family benefits including paid maternity and parental leave.
Visit bbwbenefits.com for more details.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required.
We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links: Los Angeles Fair Chance In Hiring Ordinance , Philadelphia Fair Chance Law , San Francisco Fair Chance Ordinance .
We are an equal opportunity employer. We do not make employment decisions based on an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status, pregnancy, genetic information, protected veteran status or any other legally protected status, and we comply with all laws concerning nondiscriminatory employment practices. We are committed to providing reasonable accommodations for associates and job applicants with disabilities. Our management team is dedicated to ensuring fulfillment of this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, associate activities and general treatment during employment. We only hire individuals authorized for employment in the United States.
Application window will close when all role(s) are filled.
Assistant Store Manager
Assistant manager of operations job in Marysville, OH
Your Opportunity:
Assistant Store Manager CheckSmart Marysville, OH
As an Assistant Store Manager (ASM), you'll support our customers through real financial needs while gaining hands-on experience running a store. You'll develop your leadership skills in real-time by driving account management, customer outreach, and risk management. It's fast-paced, people-first, and packed with growth potential. If you're ready to build your confidence, learn the business, and move up quickly with a Company that invests in your future, you just found your next step.
What We Offer:
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Enrollment in a key holder program designed to establish and enhance leadership potential for promotion.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum one year's experience in customer service, sales, or retail.
At least 3 months of supervisory, key holder, or relevant leadership experience
Excellent verbal and written communication skills.
Proficiency in using phones, POS system, Microsoft Office, and other computer systems.
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Management experience in retail, convenience store, grocery, finance, service, or related industries.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
What You'll Do - Essential Duties and Responsibilities:
Maximize customer success by offering financial services that fit their needs.
Assess risk of financial transactions, evaluate, and accurately process loan/pawn applications, check cashing transactions and ancillary products.
Complete daily call campaigns to market services, build new business, and nurture customer relationships to further brand recognition and loyalty.
Oversee account management and recovery processes, including collection calls, while maintaining a focus on customer service to prevent loss and charge off accounts.
Maintain customer information in the point of sale (POS) system with accuracy and integrity.
Provide support, coaching, and development to Customer Service Representatives, when applicable, to ensure adherence to quality standards and safety procedures.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work to meet Company-set performance standards by leveraging business-to-business partnership opportunities, obtaining referrals, and participating in and hosting in-store and community events.
Maintain office security protocols and conduct proper opening and closing procedures, including management of vault and cash drawer.
Help ensure a work environment that upholds compliance with Company policies and procedures, as well as local, state, and federal laws and regulations. Help conduct store audits, create reports, and compile financial data to further ensure compliance.
Monitor and maintain internal and external store appearance and cleanliness, addressing basic facility needs and scheduling maintenance services.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.**
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyDistrict Manager
Assistant manager of operations job in Columbus, OH
We are seeking experienced and innovative leaders to support our growing markets in the retail space. Our District Managers are responsible for overseeing operations of assigned stores and are accountable for overall operations, staffing and merchandising of retail stores. The District Manager is the immediate supervisor of the store managers and work closely with them to ensure that each store is achieving maximum profitability through execution of short- and long-term strategies. Responsible for providing leadership, executing corporate directives and developing strategies to maximize people development.
JOB RESPONSIBILITIES:
· Oversee the overall operations and sales performance of multiple retail locations within assigned area.
· Provide leadership and strategic direction to each retail store team to create an environment that ensures guest satisfaction, maximum productivity, profitability and sales results.
· Responsible for conducting store visits focused on people, customer service, store contribution, and adherence to loss prevention initiatives.
· Manage all appropriate merchandising programs in an accurate and timely manner while adhering to company established standards of store presentation.
· Anticipate, analyze and determine all sales and operational opportunities within the marketplace and contribute ideas, strategies and innovations based on knowledge of local market conditions and store environment.
· Ensure stores have proper inventory levels to support sales growth and to meet local market demand.
· Complete store visit reports per an established visitation cycle ensuring time for efficient and effective store visits and follow up as needed.
· Provides leadership and direction to store managers, including assistance in recruiting, selection, and orientation processes, assists with employee development and training programs; planning, monitoring and appraising job results.
· Ensure accurate and timely completion of all required physical inventories and related Loss Prevention assignments/requirements.
· Responsible for seeking out and participating in community events that resonate with our consumers, i.e. fairs, events, conferences, expos, and other public gatherings, in order to promote the organization's mission and initiatives.
· Additional duties as assigned.
PHYSICAL ASPECTS/WORK ENVIRONMENT:
· Must be able to stand or walk for up to eight hours a day.
· Frequent reaching and bending and twisting - below waist and above shoulders.
· Frequently required to use repetitive hand-to-finger motions and reach with hands and arms.
· Frequently lifting up to twenty pounds, occasionally lifting up to 40 pounds. Push/pull up to 20 lbs.
· Ability to climb ladders, reach and bend.
· Work in temperatures ranging from 50 - 85 degrees - especially in our stock room areas.
· Use of a computer up to 60 % of the time throughout the day.
· Frequent travel throughout assigned market; Ability to travel up to 75%.
* Reasonable accommodations may be made to enable individuals to perform the essential functions.
QUALIFICATIONS:
· Bachelor's degree in business or related field preferred; or equivalent years of experience sufficient to successfully perform the key accountabilities of the job required
· 5+ years progressive retail experience required
· 5+ years in a leadership role (direct or indirect)
· Prior managerial/supervisory experience preferred
· High degree of proficiency MS Office Suite, Outlook & Internet applications
· Must have demonstrated leadership ability, good communication skills, be self-directed, self-motivated and customer service oriented
· Strong analytical, prioritizing, interpersonal, problem-solving, presentation, budgeting, project management (from conception to completion), & planning skills
· Strong verbal and written communication skills (including analysis, interpretation, & reasoning)
· Solid understanding and application of mathematical concepts
· Ability to develop and maintain collaborative relationships with peers and colleagues across the organization, as well as, internal and external clients
· Ability to work well autonomously and within a team in a fast-paced and deadline-oriented environment.
· Ability to work with and influence peers and senior management
· Self-motivated with critical attention to detail, deadlines and reporting
· Must have current driver's license
Independent Operator - Store Manager
Assistant manager of operations job in Columbus, OH
Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact.
Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success.
The Independent Operator Role
The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand.
Key Responsibilities:
Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth.
Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence.
Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community.
Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better”
Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability.
Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store.
Benefits:
Operational Autonomy: Run your store the way you think is best for your community, employees, and business.
Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be.
Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule.
Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise.
Qualifications:
Minimum of 4 years' retail store Management or multi-unit restaurant management experience.
Entrepreneurial mindset with a passion for retail and customer service.
Strong leadership skills and the ability to build and develop a team.
Business acumen, including financial and operational management experience.
Willingness to relocate and commit to the full training and onboarding process.
A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network.
This is not the right opportunity for you if you…
Are looking for a passive investment or absentee ownership.
Are interested in selling property or real estate to Grocery Outlet.
Are expecting Grocery Outlet to build a store in a specific location at your request.
If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you!
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Area Manager
Assistant manager of operations job in Columbus, OH
About Us:
Alpha Management is a leading real estate property management company servicing the Ohio and Carolina regions. The company is dedicated to providing value to owners by maximizing revenue, managing cost control and overseeing construction process, while serving residents with exceptional customer service and value-add renovation projects. We are committed to redefining the apartment living experience by ensuring that our tenants receive all the amenities and services to live happily and comfortably in their new homes.
About the Job:
We are seeking a highly skilled and experienced Area Manager to join our dynamic team in Columbus, OH. This senior leadership position is designed for a hands-on leader who thrives in a fast-paced environment and is committed to driving business growth, enhancing operational efficiency, and implementing strategic initiatives. In this pivotal role, you will work directly with the Managing Director and play a crucial role in shaping the operational success of our expansive multi-family portfolio.
Responsibilities:
Operational Leadership: Oversee the day-to-day operations of the entire Columbus portfolio, ensuring seamless business plan execution and operational excellence.
Team Management: Serve as a hands-on leader with direct accountability over Property Managers and site teams. Responsible for the recruitment, training, and performance management of team members, ensuring high levels of efficiency and effectiveness in line with company policies.
Strategic Execution: Develop processes and procedures, and implement them at the property level. Maintain operational strategies that align with company objectives. Ensure that all site operations meet or exceed expectations and management agreements, using parameters such as occupancy and collection goals.
Renovation and Capital Expenditure Management: Oversee the renovation sets, track an updated schedule, and ensure timely request purchases at properties. Ensure renovations are completed on time and within budget to maximize property value and appeal. Help with prepare invoices and Capex Draws as needed.
Vendor and Stakeholder Relations: Develop a robust network of local vendors and maintain strong relationships with key stakeholders, including suppliers and high-value partners to tackle work orders for all assets.
Financial Oversight: Along with the asset management team develop and manage the annual budgets for assigned properties. Monitor performance against the budgets, making adjustments as necessary to ensure financial health and operational efficiency.
Client and Stakeholder Relations: Act as the main point of contact for all property-related matters with the owner and the asset management team. Maintain open lines of communication to report on operations, address concerns, and ensure all facets of property management are understood and adhered to according to the Management Agreement.
Compliance and Quality Assurance: Ensure that all property operations comply with legal and regulatory requirements and corporate policies. Lead routine site and safety inspections to maintain high standards of property appearance and functionality.
Qualifications:
Education: Bachelor's degree in Business or related field.
Experience: Minimum of 5 years in a leadership role within multifamily property management, demonstrating successful team and operations management.
Skills:
Proven ability to manage multifamily property operations with a hands-on, proactive approach.
Excellent leadership skills, capable of motivating and directing teams to achieve operational targets.
Exceptional communication skills, proficient in discussing complex operational details with various stakeholders.
Proficient in property management software, preferably with expertise in AppFolio
Strong financial acumen with experience in budget development and fiscal management.
Ability to think big picture, while also has great attention to details
Language:
Proficiency in both English and Spanish is preferred to effectively communicate with diverse personnel and stakeholders.
Compensation:
A competitive compensation package will be offered including a base salary of $85,000 - $125,000 based on skills and experience, performance-based bonus, and other perks such as relocation assistance if necessary.
Application Process:
Interested candidates are invited to submit a detailed resume along with a cover letter that highlights relevant experiences and leadership philosophy.
Brand Services Manager
Assistant manager of operations job in Columbus, OH
Company: Carousel
Type: Full-Time
About Carousel
Carousel is a division of Diamond Cellar Holdings, a premier name in the luxury jewelry industry. We specialize in providing world-class repair, manufacturing, and logistics services to luxury jewelry brands around the world. We serve as a trusted operational partner to some of the most discerning names in the industry, combining technical precision with white-glove customer service.
Position Summary
The Brand Services Manager serves as the operational and communication hub for all jewelry repair workflows at Carousel. In this role, you will manage the full lifecycle of incoming repairs, ensuring timely distribution, quality control, and status updates to our brand partners and clients. You'll coordinate between our in-house artisans, external vendors, and end customers to deliver a seamless and efficient repair experience.
This is a detail-oriented, service-driven role ideal for someone who thrives in a fast-paced environment, can juggle multiple workflows, and values craftsmanship and care.
Key Responsibilities
Repair & Custom Coordination
Receive, triage, and assign daily incoming repair jobs to the appropriate artisans for swift action.
Conduct final QC checks to ensure every repair meets brand and client standards.
Serve as the main point of contact for all internal and external repair-related communications.
Provide brand-specific repair estimates and lead times; generate custom quotes as needed for non-standard services.
Communication Management
Begin each day with a review of all outstanding client and brand messages.
Maintain proactive and timely updates to stakeholders using internal tagging and workflow tools.
Execute monthly check-ins with each brand, flagging any problem jobs or delays.
Monitor communication and production patterns to identify outliers or bottlenecks.
Trigger automated status updates to clients and partners as needed.
Billing & Tracking
Log repair notes, estimates, and invoice details into the Repair Tracker system.
Understand and apply specific client terms, including discounts, markups, and codes.
General Administrative Support
Compile and distribute weekly performance and job tracking reports.
Maintain up-to-date knowledge of Carousel procedures and standards.
Qualifications
Experience in luxury retail, repairs, operations, or customer service preferred.
Strong attention to detail and organizational skills.
Ability to manage multiple tasks and prioritize effectively.
Excellent verbal and written communication skills.
Store Director
Assistant manager of operations job in Columbus, OH
Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades.
Job Description
We are seeking an experienced professional to join our team as a Store Director. This leadership role is responsible for driving sales, achieving margin expectations, and ensuring exceptional customer service. As the Store Director, you will assist in leading, inspiring, and developing a team of sales associates and managers to achieve and surpass store performance goals, fostering a positive, inclusive, and high-performance work environment. You will facilitate regular training and development sessions to ensure staff are knowledgeable about products, luxury trends, and customer service expectations.
In this role, you will partner with senior leadership and store managers to develop and implement strategies to drive sales, increase client visits, and optimize profitability. You will analyze sales data, market trends, and customer feedback to make informed business decisions, setting, monitoring, and achieving sales targets and KPIs. Ensuring an unparalleled luxury shopping experience by maintaining high standards of client service and store presentation, you will address and resolve client inquiries professionally and effectively, developing and maintaining relationships with high-profile guests and VIP clients.
Additionally, you will partner with the store operations team to oversee daily store functions, including inventory management, merchandising, and visual displays, ensuring compliance with Diamond Cellar policies, procedures, and standards. You will manage store budgets, financial reports, and forecasts, optimizing cost control while maintaining high service and product standards. Collaborating with the marketing team, you will plan and execute in-store events and promotions that enhance brand visibility and customer engagement, acting as a Diamond Cellar ambassador at community events, networking functions, and charitable activities. All store activities must align with Diamond Cellar's image, values, and strategic goals.
Responsibilities and Qualifications
General
As required of each staff member, the person in this position must embrace and promote the Core Values of the Johnson Family's Diamond Cellar.
Minimum work week of 45 hours.
Must have suitable experience to be able to collaboratively negotiate sales goals with individual staff members in conjunction with the other VP's & management of the Sales business unit.
Must possess and demonstrate positive and proactive communication skills to deliver collaborative management of the sales staff.
Experience
Extensive experience in true luxury retail, with a proven track record in a store leadership role.
Strong background in leading high-performing teams and managing store operations, with preference given to experience in luxury jewelry and timepieces.
Education
Bachelor's degree is preferred. Advanced degrees, GIA accreditations, and relevant certifications are a plus.
Skills
Exceptional leadership and interpersonal skills.
Strong financial acumen and analytical abilities.
Excellent communication, negotiation, and conflict resolution skills.
In-depth knowledge of luxury jewelry trends, products, and customer preferences.
Personal Attributes
Passion for luxury jewelry and a deep understanding of the high-end market.
High level of professionalism, integrity, and attention to detail.
Ability to thrive in a fast-paced and dynamic environment.
Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
Store Manager
Assistant manager of operations job in Columbus, OH
THE TEAM
The mission of the Store Management Department is to lead our specialized teams to sell clothes and deliver world-class experiences.
THE OPPORTUNITY
Aritzia is growing, and our Store Management team is growing with it. This is a unique opportunity to be part of the team responsible for flawlessly delivering on Sales, Floor, Business, and People Management to exceed daily business goals, while leading, educating, and developing a high performing and engaged store roster. And, with people at the heart of everything you do, you will support our high-potential people to grow rewarding careers at Aritzia-while enjoying one yourself.
THE ROLE
As the Boutique Manager, you will:
Lead the team to sell clothes, deliver world-class experiences, and build loyal client relationships
Create an optimal balance of sales and service by having the right people in the right place at the right time
Own or escalate details across People, Clients, Product, Space, Risk and Operations that enable an exceptional shopping experience
Manage the day-to-day performance of the retail team in support of business objectives, enabling progressive career development and an incredible employee experience
THE QUALIFICATIONS
The Boutique Manager has:
The skills and/or education that are an asset to perform in the role and the commitment to continuously learn and develop oneself and inspire growth in others
A commitment to learn, apply, champion, and enrich Aritzia's Business and People Leadership principles
The skills to collaborate strategically with cross-functional partners in the pursuit of shared business outcomes
The ability to set clear objectives and inspire the team to reach their highest potential
A dedication to quality and investing in results that add value to the business at all times
A deep understanding and commitment for the industry in which we operate
A great sense of style, representing Aritzia's brand, aesthetic and style fundamentals while setting trends and influencing culture
THE PERKS
Some of the industry-leading benefits you will receive working at Aritzia:
If applicable in location: A-OK Café - Our world-class café located on-site
Product Discount - Maybe you've heard of our famous product discount? You have now.
Aritzia Virtual Wellness - Because your health, happiness, and safety matter - 24/7 resources to support you in your wellbeing goals, be it physical, mental, social, or financial.
Aspirational Workspace - Our boutiques are specially designed to be places of beauty, creativity, and inspiration. From the product to the art to the music pumping through our top-of-the-line sound systems. It's all part of the Everyday Luxury experience you - and our clients - deserve.
Director of Operations - Remote | High-Growth Real Estate Team
Remote assistant manager of operations job
Spencer Hsu Real Estate Team @ eXp Realty
Remote (SF Bay Area market focus)
About Us
We're a top 0.5% nationally ranked real estate team producing $80M+ annually in Silicon Valley's luxury market. Our founder, Spencer Hsu, is a recognized content creator (7K YouTube subscribers, 40K newsletter subscribers) and top producer serving high-net-worth tech clients in Palo Alto, Los Altos, Menlo Park, and surrounding areas.
We're at a major inflection point:
2025: 70 transactions, $1.5M in revenue
2026 goal: 140 transactions, $3M+ in revenue
Current team: 4 agents who need leadership and accountability
What we need: An entrepreneurial operator to build the machine while our founder focuses on $2M+ listings and brand growth
This is a fully remote role, but you must understand the Bay Area real estate market and be comfortable operating in Pacific Time Zone hours.
The Role: What You'll Actually Do
You're not inheriting a well-oiled machine. You're building it from scratch. This role is 40% recruiting, 40% accountability/coaching, 20% systems/operations.
Recruiting (40% of your time):
Source and recruit 14+ producing agents in 2026 (agents who can close 4-10 deals/year)
Maintain a pipeline of 15+ active recruiting conversations at all times
Close candidates on joining the team (negotiate splits - our blended average is 70% to agent/30% to team)
Build and run a recruiting system that's repeatable and scalable
Success metric: 2 agents recruited in first 90 days, 14+ in first year
Agent Accountability & Performance (40% of your time):
Conduct weekly 1-on-1s with every agent on the team (currently 4, growing to 18+)
Track lead follow-up, conversion rates, and pipeline health in CRM
Have direct conversations when agents aren't hitting goals (you're the accountability partner)
Create performance improvement plans and execute on them (including exiting poor performers)
Build a culture of high performance and mutual accountability
Success metric: Current 4 agents go from 15 total deals in 2025 to 50+ deals in 2026
Operations & Systems (20% of your time):
Manage support staff: ISA, Transaction Coordinator, Virtual Assistant, Marketing Manager
Build and document processes: onboarding, lead routing, CRM workflows, team training
Create dashboards to track team performance (leads, appointments, deals, revenue)
Run monthly team meetings and training sessions
Identify bottlenecks and inefficiencies, then fix them
Success metric: All core processes documented by end of Q1 2026
What Success Looks Like
90 days:
2 producing agents recruited and onboarded
Weekly accountability system implemented (all agents participating)
15+ agents in active recruiting pipeline
Core operations manual documented
1 year:
14+ producing agents recruited (average 4-10 deals/year each)
Team revenue grows from $71K (2025) to $350K+ (2026)
Agent accountability system running smoothly with measurable production increases
You're operating autonomously - Spencer focuses on luxury deals, you run the team
Compensation & Benefits
Trial Period (First 90 days / Q1 2026):
Independent contractor: $18,750 total project fee
Paid twice monthly at $3,125 per payment (6 payments total)
Deliverables-based (recruiting goals, system implementation)
We assess fit, you assess if you want to be here
Full-Time (After 90 days):
Base salary: $75,000 - $90,000 (based on experience)
Bonus: 5% of team revenue growth above $71,235 baseline
W2 employee, fully remote
Flexible schedule (but must be available during PT business hours)
Compensation examples:
Conservative scenario (Year 1):
Team grows to $300K revenue (+$228K growth)
Your bonus: $11,400
Total comp: $86,400 - $101,400 (depending on base)
Target scenario (Year 1):
Team grows to $450K revenue (+$378K growth)
Your bonus: $18,900
Total comp: $93,900 - $108,900 (depending on base)
Aggressive scenario (Year 1):
Team grows to $600K revenue (+$528K growth)
Your bonus: $26,400
Total comp: $101,400 - $116,400 (depending on base)
What's NOT included:
No health insurance provided (you're responsible for your own)
No PTO policy (flexible schedule, take time when you need it, but the work has to get done)
No office/equipment stipend (remote work is on you)
Long-term upside:
Year 2+: Transition to profit-share model (7.5% of team net profit) as team scales
Potential equity/ownership stake for the right person as we continue to grow
You're a Great Fit If:
Experience & Skills:
4+ years managing or recruiting quota-carrying salespeople (real estate, SaaS, solar, mortgage, insurance, etc.)
You've personally recruited and closed 10+ hires in previous roles
You've managed underperformers and aren't afraid of difficult conversations
You understand high-ticket sales ($10K+ transactions) and consultative selling
You're a systems thinker who documents processes and builds playbooks
Working Style:
Entrepreneurial but execution-focused - you don't need to be the visionary, but you need to make the vision happen
Self-directed - Spencer is traveling internationally Jan-Feb 2026; you need to operate autonomously
Comfortable with ambiguity - there's no employee handbook or perfect process to follow; you build it
Results-driven - you're motivated by seeing the scoreboard move, not just checking boxes
High urgency - you operate with speed and bias toward action
Character & Values:
You can hold people accountable while being respectful and professional
You're coachable and open to feedback (Spencer has high standards)
You genuinely want to help agents succeed (this isn't just a paycheck)
You treat remote work like a privilege, not an excuse to coast
You're NOT a Fit If:
You need detailed instructions or constant guidance
You think "full-time" means 40 hours max
You avoid confrontation or accountability conversations
You've never recruited someone or closed a job offer
You need structure, office environment, or corporate benefits
You need health insurance provided by your employer
You want work-life balance over building something meaningful (at least in Year 1)
The Hiring Process
We're thorough because this role is critical. Here's what to expect:
1. Application (You):
Submit resume
Record a 90-second video answering:
"Describe a time you had to hold someone accountable who wasn't hitting their numbers. What did you do, and what was the result?"
2. Phone Screen (20 min):
Quick chat to assess basic fit, experience, and expectations
3. Video Interview (45-60 min):
Deep dive on recruiting experience, accountability examples, and strategic thinking
We'll send you a homework assignment:
"Review our YouTube channel and website. If you were our DOO, what would you do in your first 30 days?"
4. Final Interview (45 min):
Meet Spencer, discuss compensation, align on expectations
Reference checks (we'll call 2 of your previous managers)
5. Decision:
If we're aligned, we start with the 90-day contract in January 2026
Timeline: We're moving fast and reviewing applications on a rolling basis. If you're a strong candidate, we'll reach out within 1-2 business days.
About the Team You'll Manage
Current roster:
4 producing agents: Junior agent (4 deals/year) and mid-level agents (9-10 deals/year). They're capable but lack accountability and structure.
Inside Sales Agent: Part-time, handles lead qualification and nurturing
Transaction Coordinator: Part-time, processes deals and paperwork
Virtual Assistant: Handles admin, marketing support, database management
Marketing Manager: Oversees content creation, social media, campaigns
All team members are remote. You'll coordinate via email, Zoom, and CRM.
Why Join Us?
The upside is real:
Spencer's personal brand drives massive inbound lead flow (YouTube, newsletter, social media)
Bay Area luxury market = high commissions per deal ($15-30K+ per transaction)
eXp Realty infrastructure provides support without corporate bureaucracy
You're joining at the perfect inflection point - big enough to have resources, small enough for you to make massive impact
What you'll learn:
How to scale a real estate team from 4 to 18+ agents
Recruiting and talent acquisition in a competitive market
Building operational systems from scratch
Working with a top-producing agent/entrepreneur
Who you'll work with:
Spencer is direct, driven, and has high standards - but he's fair and wants you to win
He's not a micromanager; he wants you to own this and run with it
If you crush it, there's long-term upside (profit share, equity, building this into something bigger)
Questions?
"Do I need a real estate license?"
No. We care about recruiting and leadership experience, not real estate credentials.
"What if I don't know the Bay Area market?"
That's fine if you're a fast learner. We'll teach you the market; you bring the recruiting and operations expertise.
"Is this really remote, or will you expect me to move to the Bay Area?"
Truly remote. Occasional in-person for big events (maybe 2-3x/year), but day-to-day is 100% remote.
"What time zone do I need to work in?"
Pacific Time business hours (9am-6pm PT) for core collaboration. Some flexibility, but agents and team are on PT.
"Why no health insurance?"
We're a small, lean team. The salary range reflects this. If health insurance is a dealbreaker, this isn't the right fit.
"What's the work-from-home setup expectation?"
Reliable internet, professional Zoom background, and availability during business hours. You provide your own equipment.
Ready to build something? Apply now.
Assistant Store Manager
Assistant manager of operations job in Sunbury, OH
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal mobility across Versace, Jimmy Choo and Michael Kors
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
Business Manager HSP - Heartlite Hospice
Remote assistant manager of operations job
Explore opportunities with Heartlite Hospice, a part of LHC Group, a leading post-acute care partner for hospitals, physicians and families nationwide. As members of the Optum family of businesses, we are dedicated to helping people feel their best, including our team members who create meaningful connections with patients, their families, each other and the communities we serve. Find a home for your career here. Join us and embrace a culture of Caring. Connecting. Growing together.
The Home Health Business Manager is responsible for managing, coordinating, and directing the administrative support and non-clinical operations of the agency, and for ensuring that all duties are performed in a timely manner. The Business Manager is also responsible for ensuring that all administrative support to the Executive Director and/or Clinical Director functions are operating effectively and efficiently.
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
Overseeing and maintaining contracts, binders, and HR/medical files for all agency employees and contract staff in accordance with policy and applicable regulations
Reviewing, reconciling, and submitting invoices to Home Office in accordance with LHC Group policy. This also includes ensuring payment is issued timely, following up on concerns, and maintaining a positive relationship with all vendors
Performs and or manages billing audits per policy and follows-up with corrections
Manages clerical staff and manages all non-clinical workflow and process in the office. This includes timely completion of all clerical tasks, as well as providing input into hiring, disciplinary, and separation decisions
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
Must possess at least one of the following:
3+ years of healthcare experience
3+ years of experience in an office administration role
Bachelor's Degree
Computer proficiency, including Microsoft Office suite
Preferred Qualifications:
Demonstrated strong organizational, written, verbal communication, and time management skills
Demonstrated computer proficiency, including Microsoft Office suite
Demonstrated ability to work independently
Demonstrated strong process and people leadership abilities
Experience with payroll process, supply management, and basic financial knowledge
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
#LHCJobs
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
Auto-ApplyStore Manager | Columbus, OH
Assistant manager of operations job in Columbus, OH
The Store Manager leads the overall store business objectives, including the achievement of sales and profitability goals. The store manager will have oversight of all store operations, as well as, recruiting, hiring and development of all team members. This dynamic individual will demonstrate excellent relationship building skills, with both internal and external clients, to establish an exceptional service culture. This individual will serve as a David Yurman brand ambassador, engaging in opportunities that promote the product, vision and inspiration of the brand within the market.
The David Yurman Columbus Store Manager will be accountable for the following key deliverables:
Responsibilities
Achieve and/or Exceed Sales Plan
Create and execute strategic initiatives to deliver the planned annual sales goals
Lead, motivate and drive sales professionals to meet their sales goals and exceed the highest expectations for customer service
Demonstrate sales leadership for associates by taking an active role on the selling floor to participate in clientele development, supervise and coach sales professionals and build local brand/store awareness. While present on the selling floor, the Store Manager will engage clients and endeavor to connect them with sales professionals to assist the clients with their purchases. Any selling activity by the Store Manager should be incidental to the Store Manager's primary duties and must be kept to a minimum.
Remain current and knowledgeable of industry trends, to determine strategic opportunities to maximize sales within the market.
Partner with the Buying & Merchandising team to ensure product assortment is consistent with market needs and sales goals
Monitor and measure all stores' performance and provide to Corporate leaders a thorough understanding and reporting of issues, performance results, opportunities, and challenges particular to specific locations of responsibility, along with recommendations and action plans for improvement.
Clientele/Service Management
Lead a culture focused on client satisfaction including resolution of customer services issues and empowerment of sales and operations associates to satisfy the client
Ensure associates deliver goals for CRM data capture/clientele rapport building and collaborate on the development of strategic customer retention and acquisition goals
Execute proactive strategic outreach with the goal of positioning and realizing future sales opportunities and exceeding customer expectations
Model, coach and hold staff accountable for providing a positive and rewarding client experience in all customer interactions
Guide store to ensure that client outreach and continued client development is executed on a regular basis with accountability practices in place for all sales professionals.
Operations
Deliver controllable expenses on and/or under expense budgets
Ensure all company policies and procedures are communicated appropriately and followed by all store associates
Establish a culture of inventory care and management by ensuring all inventory counts/audits is conducted in compliance with company standards.
Maintain proper care standards for the product to ensure quality saleable condition
Establish and maintain store opening and closing procedures and create staff work, meal and rest break schedules that ensure appropriate store coverage to meet the needs of the business and are consistent with Company policies and applicable laws.
Embrace technology to enhance customer experience and create expectation with associates to utilize
Ensure all security procedures are communicated appropriately and followed by all store associates
Talent Training and Development
Recruit top candidates for all positions with a focus on hiring talent that embodies the spirit and standards of the David Yurman brand
Develop and motivate staff through clear communication, goal setting and regular
coaching opportunities
Lead succession planning by training and developing store management team
Manage compliance with all company policies and ensure that all procedures are being followed for required disciplinary action
Identify training needs and develop growth potential of each staff member
Qualifications
Searching for an entrepreneurial minded business operator
Positive leader with strong sales background
Ability to speak multiple languages
Well networked into the High Net Worth individual, and the local philanthropy scene
Client centric leader; exceptional clientele, customer relationship building skills with the ability to lead a luxury service culture
Work Experience: 5+ years retail sales management experience in a similar role, preferably within a high-end luxury accessories boutique, experience opening a new store preferred but not required
Brings passion and enthusiasm, strong communication skills (written and verbal) required, with an emphasis on motivating talent to achieve goals
Ability to manage multiple tasks in a fast-paced environment
Proven ability to manage high volume and inventory with an emphasis on driving results
Strong community relations
Fine Jewelry and or Fine Watch experience preferred, but not required
Flexibility to work in various roles based on business needs (i.e., on the sales floor, operations, etc.)
Flexibility to work non-traditional hours, including days, nights, weekends and holidays.
Estimated Salary Range: $100,000-$125,000
Base pay is one component of David Yurman's total compensation package, which may also include the following for eligible employees: access to healthcare benefits, 401(k) plan, bonus, employee discounts, generous paid time off, sick time, and more.
General Manager
Assistant manager of operations job in Columbus, OH
Redi Carpet is Growing - Join Us in Columbus, OH!
We're excited to announce the opening of our newest branch in Columbus, Ohio, and we're looking for a General Manager to lead the way! This is your chance to take the reins, build a high-performing team, and make a lasting impact as we expand into this dynamic market.
If you're a strategic leader with a passion for operational excellence, team development, and driving results, this is the opportunity you've been waiting for.
What You'll Do
As General Manager, you'll oversee all aspects of branch operations, including:
Leading Sales, Administration, and Operations teams.
Driving new business opportunities and maintaining strong customer relationships.
Managing branch P&L, setting budgets, and achieving revenue goals.
Recruiting, mentoring, and developing top talent.
Ensuring compliance with company policies and supporting national programs.
Establishing local pricing strategies and leading monthly sales meetings.
What We're Looking For
Bachelor's degree in a related field.
2+ years of management and/or sales leadership experience.
Strong business acumen and ability to analyze, plan, and execute strategies.
Proven ability to lead teams and deliver results.
Why Redi Carpet?
We offer a competitive salary range of $101,400 - $154,800 annually, plus a comprehensive benefits package:
Medical, dental, and vision coverage
401(k) with company match
Paid holidays, vacation, and wellness days
Life and disability insurance
Tuition reimbursement
Employee Assistance Program …and more!
Ready to Lead?
Join a company that values innovation, teamwork, and growth. Apply today and help us shape the future of Redi Carpet in Columbus!
Store Manager
Assistant manager of operations job in Columbus, OH
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible store management experience in a retail environment as a General/Store Manager
Store Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
Auto-ApplyAssociate Store Manager, Bal Harbour
Remote assistant manager of operations job
About Us
This iconic Australian brand has stayed true to its original vision: sophisticated femininity, a passion for detail and a love of colour and print. Sisters Nicky and Simone ZIMMERMANN founded their namesake brand in Sydney in 1991.
Early in its evolution, ZIMMERMANN took the bold step of fusing fashion with swimwear and presented it to the world. It immediately found its following with the fashion elite, creating a new point of reference in flattering, feminine and stylish swimwear. While the swimsuit thrust ZIMMERMANN on to the international stage, it has been its optimistic, feminine and consistently desirable collections across its ready-to-wear and resort that have propelled it to greater global appeal.
While based at home in Sydney, ZIMMERMANN present their ready-to-wear collections each season at Paris Fashion Week. Working with the highly acclaimed designer and long-time collaborator, Don McQualter, ZIMMERMANN maintains a number of stand-alone stores across Australia, UK & Europe, China, The US, and the Middle East.
Position Purpose
An exciting opportunity exists for an Associate Store Manager, to join our Bal Harbour team. The Associate store Manager will work with the Store Manager to lead a team of passionate brand ambassadors whilst embodying the ZIMMERMANN brand: brining optimism, creativity, and sophistication in everything they do. Inspiring the team by leading by example to create a collaborative and motivating environment that fosters a shared brand vision.
Role Responsibilities
To consistently provide strong leadership, lead by example and present as a role model for all team members.
Maximize sales by striving to be the best at providing excellence in Client Service, Visual Presentation and creating a memorable brand experience.
To ensure that all team members achieve a superior standard of excellence in client service, brand knowledge and product knowledge.
Promote an enjoyable and collaborative working environment which promotes passion, focus and discipline.
Drive the recruitment process in line with Zimmermann's Diversity and inclusion vision.
To successfully lead and develop a high performing team that achieves individual and team sales results, builds strong team morale and a positive workplace attitude.
To identify the succession plan required to develop strong career paths for all team members in collaboration with Store Manager.
Providing consistent feedback for the team's development and training and following company guidelines when team member performance does not meet expectations.
To ensure that a consistent high standard of Visual Presentation is achieved and reflective of the brand directive.
Oversee store operations including stockroom management and leading the Stock Coordinators through the stocktake in accordance with Zimmermann policy and procedure.
To promote and always uphold the non-negotiable standards of the work health and safety policies and procedures.
Effectively managing store rostering including timesheet management and roster creation.
About you
Proven experience in a similar leadership role in luxury retail.
Excellent organisation skills and high attention to detail.
Passion for the brand and Fashion retail industry
Strong communication skills and the ability to build strong, genuine relationships with team members and clientele.
Desire for a long-term and fulfilling career journey.
Why join our team?
Bespoke career development plans and access to strong mentors and industry leaders.
Opportunity to grow within an Australian luxury fashion brand with opportunities to work globally.
Competitive package, seasonal uniforming and team member discount
Be part of a responsible fashion house with a focus in leading in sustainability
Compensation
Zimmermann utilizes the advertised salary range as a benchmark to offer candidates competitive compensation in the market. This approach also allows for flexibility to account for differing levels of experience and to reward both performance and tenure.
Although the published salary range is a genuine estimate of the intended pay for the role, Zimmermann maintains the discretion to offer compensation outside the range provided.
At Zimmermann, we are committed to recognizing and rewarding excellence. Our Associate Store Manager bonus structure is designed to incentivize and acknowledge your leadership in driving store-wide performance. You'll have the opportunity to earn a bonus based on the achievement of store goals each month, allowing you to increase your earnings by meeting and exceeding targets.
Diversity Statement
Zimmermann is an equal opportunity employer and considers all applicants for employment on the basis of their individual capabilities and qualifications ensuring a strong corporate commitment to diversity and inclusion. If you have any support or access requirements, we encourage you to advise us at time of application to assist you through the recruitment process.
Unit Manager (RN Registered Nurse)
Assistant manager of operations job in Mount Vernon, OH
Are you an RN looking for a leadership role? Do you have a passion for leading and educating other skilled nursing staff? The RN Unit Manager provides plans, coordinates, and manages nursing care and health education for nursing home guests. Scroll down the page to see all associated job requirements, and any responsibilities successful candidates can expect.
The Laurels of Mt.
Vernon offers one of the leading employee benefit packages in the industry.
This includes: Comprehensive health insurance
- medical, dental and vision 401K with matching funds DailyPay , a voluntary benefit that allows associates at our facilities the ability to access their pay when they need it.
Paid time off (beginning after six months of employment) and paid holidays Flexible scheduling Tuition reimbursement and student loan forgiveness Zero cost uniforms Responsibilities Supervises nursing care provided by Registered Nurses (RN), Licensed Practical Nurses (LPN), Certified Nursing Assistants (CNA), and others.
Reviews and implements all nursing procedures and systems.
Assesses and evaluates the systems which facilitate the delivery of quality guest care and the performance of staff.
Uses a systematic approach in the nursing process to provide individualized nursing care.
Contributes to the guest assessments (MDS/CAA's) and the development and implementation of a plan of care.
Evaluates guests' responses to nursing interventions.
Understands the rational for the use of medications and treatments and correctly administers as needed.
Qualifications Current state nursing licensure is required.
(LPN) Current CPR certification and additional certification in a nursing specialty are desired.
Management or supervisor experience in long-term care or geriatric nursing is preferred.
We are a national organization of skilled nursing, subacute, rehabilitative, and assisted living providers dedicated to achieving the highest standards of care in five states including Michigan, Ohio, Virginia, North Carolina, and Indiana. xevrcyc
We serve our residents with compassion, concern, and excellence, believing that every one of them is a unique person who deserves our best each day that we care for them.
If you have a passion for improving the lives of those around you and working with others who feel the same way.
IND123
Assistant General Manager
Assistant manager of operations job in Columbus, OH
Company Summary: Who is Taco Bell?
Taco Bell is a leading Mexican-inspired quick service restaurant brand that is a part of Yum! Brands, Inc. which includes Pizza Hut and KFC. Founded on innovation and passion with Glen Bell bringing tacos to the masses in a world of hot dog and hamburger stands in 1962, today we have nearly 7000 restaurants in the United States and over 400 restaurants in 27 countries outside of the United States.
The future holds 2,000 more restaurants across the globe within the next decade. It's easy to see we're in the business of making tacos, but at heart, we're a business that's fueled by the Live Más energy and passion of people serving people.
What is "Live Más"?
Equally important to the job role and responsibilities is making sure the Assistant General Manager can represent the amazing Live Más! culture that is Taco Bell. At Taco Bell, we embrace breakthrough thinking and innovative ideas that continue to differentiate us from our competitors. We have a maniacal focus on our customers, never follow, and always celebrate the accomplishments of our people. If you want to have fun serving great food to our customers, we would love to meet with you.
Job Description - About the Job:
Reporting to the Restaurant General Manager, the Assistant General Manager partners in the management of a Taco Bell restaurant within the policies and guidelines of the company to ensure customer satisfaction and profit maximization. The AGM will perform hands-on work to train employees, respond to customer service needs, and model appropriate behaviors in the restaurant.
This role provides overall leadership through building a culture of recognition while motivating the team with the goal of operational excellence.
The Day-to-Day: Build People Capability
Drives culture, problem solves, resolves conflicts, communicates and motivates to drive results through others
Recruit and equip high quality operators to deliver great customer experiences
Build a healthy and robust bench of developed and capable Managers and Team Members
Leads performance management process for all employees in their restaurant
Lead by example - be a culture champion and live by Taco Bell HUNGRY principles:
Hungry, Understanding, Never Follow, Grateful, Relentless, and Youthful
Leverage culture and people capability to fuel brand performance
Provides leadership and coaching, developing Manager's and Team Members
Deliver a Consistent Customer Experience
Ensure complete and timely execution of corporate & local marketing programs
Ensure a safe working and customer experience environment by facilitating safe work behaviors of the team
Control day-to-day operations by scheduling labor and ordering food and supplies, to successfully fulfil the needs of a $1.0m - $2.0m plus restaurant with average daily
transactions of 500-800
Ensure local health and safety codes, and company safety and security policies are met
Drives customer-focused culture by serving as a role model in resolving serious customer issues and training managers to meet or exceed customer service standards
Utilizes insights from customer programs to help elevate the customer's experience and meet Taco Bell's customer satisfaction targets
Tracks, analyzes, and identifies root causes of customer complaints and leads management team to implement systematic solutions, performance standards and to provide an objective basis for performance feedback
Monitors restaurant Speed with Service (SWS) performance and provides coaching to unit management teams to meet performance targets
Grow the Brand, Sales and Profits
Control Profit & Loss by following cash control/security procedures, maintaining inventory, managing labor, reviewing financial reports, and taking appropriate actions
Ensure maintenance of equipment, facility, and grounds through the use of a Preventative Maintenance Plan based on Company Standards
Ensures that facilities and equipment are maintained to Taco Bell standards; coordinates facility upgrades or equipment replacement
Analyzes sales, labor, inventory and controllables on a continual basis and coaches on corrective action to meet or achieve margin and sales growth targets
Works with management team to develop and deliver unit-specific Annual Operating Plans
Minimum Requirements - Is This You?
High School minimum, University Degree Preferred
1-3 years of operational management experience in the Quick Service Restaurant industry or retail environment including Profit & Loss responsibility
Basic business math and accounting skills to manage Profit & Loss in their restaurant and strong analytical/decision-making skills
Strong interpersonal and conflict resolution skills
Good oral/written communication skills and strong interpersonal and conflict resolution skills with exceptional team building capability
Strong analytical/decision-making skills
Basic personal computer literacy
Is passionate about providing excellence in execution of quality food, service, cleanliness and speed standards
Is a Dynamic, energetic and positive leader, a self-starter, proactively driven to get things done and does the right thing for the business
Provides leadership and coaching for each employee in their restaurant
Demonstrated track record of workplace achievement in the selection, coaching and
development of managerial employees
Proven ability to drive customer satisfaction, financial performance and employee
satisfaction
Why Taco Bell?
We truly believe that where you work matters, and we know a thing or two about what makes employees happy. Join us on our mission of feeding people's lives with Más!
We are about more than just building restaurants-we connect with our fans through their passions including sports, gaming, and music
We know that employees want a company they can live and grow with; they crave a unique culture that fosters creativity and encourages pursuit of passion, and they look for opportunities to take risks, develop skills and learn in ways that fit their lifestyle
We foster a culture of authenticity and believe all people can make a difference
Pharmacy Operations Manager
Assistant manager of operations job in Dublin, OH
Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician.
Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics.
Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination.
Customer Experience
Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices.
Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services.
Operations
Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law.
Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow.
At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies.
Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies.
Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation.
Accountable for completion of non-clinical patient calls.
Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place.
Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met.
Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager.
Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program.
Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit.
Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service.
Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships.
People & Performance Management
Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning.
Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training.
Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules.
Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status.
Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws.
Training & Personal Development
Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration.
Maintains and enhances current knowledge and skills related to pharmacy and healthcare.
Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager.
Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach.
Communication
Communicates with pharmacy team, relaying messages from the support center or other key emails as required.
Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager
Basic Qualifications
High School Diploma, GED, or equivalent.
PTCB or ExCPT certification (except in Puerto Rico).
Has one year of work experience as a pharmacy technician in a retail or hospital setting.
Must be fluent in reading, writing, and speaking English (except in Puerto Rico).
Requires willingness to work flexible schedule, including evening and weekend hours.
Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations)
Preferred Qualifications
Previous people management/ leadership experience.
Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation.
We will consider employment of qualified applicants with arrest and conviction records.
This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits
Salary Range: Hourly