Assistant Manager Of Operations Resume Examples 2023

Research Summary. We analyzed 3,408 assistant manager of operations resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like Walmart and United States Army Corps of Engineers. Here are the key facts about assistant manager of operations resumes to help you get the job:

  • The average assistant manager of operations resume is 397 words long
  • The average assistant manager of operations resume is 0.9 pages long based on 450 words per page.
  • Sales floor is the most common skill found on an assistant manager of operations resume. It appears on 29.0% of resumes.
After learning about how to write a professional assistant manager of operations resume, you can make sure your resume checks all the boxes with our resume builder.

Resume

Assistant Manager Of Operations Resume Example

 
Nicole Simmons
Assistant Manager Of Operations
Contact Information
New York, NY
(560) 555-9866
Skills
  • PPE
  • Communication
  • Sales Floor
  • Bank Products
  • Store Management
  • Sales Goals
  • New Merchandise
  • Customer Accounts
  • Police Reports
  • Incident Reports
Employment History
Assistant Manager Of Operations
2013 - Present
FedEx
New York, NY
  • Initiated roll out of new enterprise software solution for faster and more accurate package scanning procedures.
  • Achieved top customer service scores in the company.
  • Participated in extensive internal training on human resources, leadership technique, effective communication, strategic planning, and driving performance.
  • Retail Customer Service Associate Followed instructions from supervisor and management.
Operation Supervisor
2012 - 2013
Comcast
Philadelphia, PA
  • will overcome concerns, resolving customer complaints/concerns through active listening, empathy, professionalism, and problem solving.
  • Conducted Assisted with the development of each agent while ensuring the compliance of company policies and procedures were met.
  • Resolved customer complaints by exchanging merchandise, refunding money and adjusting bills.
  • Train technical staff, assess performance, facilitate career development and guide professional growth.
Dispatcher
2010 - 2012
Comcast
Philadelphia, PA
  • Trouble tickets Contacted the customer to verify customer satisfaction of their serviceability Problem Solved customer complaints
  • Resolved customer complaints, billing and order issues.
  • Gathered, logged and monitored all technician routes and customer communication.
  • Pre-called customers to verify home and troubleshoot on the phone using system tools and technical knowledge to avoid unnecessary truck rolls.
  • Facilitated communication between customers, service providers, and interdepartmental teams.
  • Supervised sixteen direct reports plus temporary workers.
Yardmaster/Customer Service/Crew Dispatching
2004 - 2010
Comcast
Philadelphia, PA
  • Introduce new customers to services.
  • Educated new customers on service.
  • Resolved customer complaints, billing and order issues.
  • Handled billing and video repair phone volume and responded to customer inquiries via electronic communication .
Education
High School Diploma
2004 - 2004
 
 
Kenneth Franklin
Assistant Manager Of Operations
Contact Info
Tampa, FL
(480) 555-3869
Skills
Product PlacementStore ManagementCustomer ServiceNew MerchandiseProper SignageCommunicationRetail SalesSpecific DirectionBusiness UnitsDaily Operations
Employment History
Assistant Manager Of Operations
2020 - Present
The Home Depot
Tampa, FL
  • Supervised 30 + employees and conducted performance reviews on staff's performance.
  • Managed receiving and back-office procedures.
  • Managed all financial transactions Instructed employees on daily tasks Assisted with employee schedules for the upcoming week
  • Increased communication of storewide policies to all store personnel.
Assistant Manager, Sales
2018 - 2020
Walmart
Tampa, FL
  • Maintain shelf standards according to company standards to maintain full distribution a display of product.
  • Complete forms in accordance with company procedures.
  • Provide excellent customer service to keep the customers happy and returning to the store.
  • Retail sales, open and closing, account balancing, customer services,
Sales Leader
2016 - 2018
Tech Data
Tampa, FL
  • Lead, coach and motivate employees to deliver excellent customer service standards and encourage demonstrate 1st class product knowledge.
  • Train, coach and develop Associates through product knowledge and curriculum.
Visual Merchandiser
2010 - 2016
CROSSMARK
Tampa, FL
  • Packed all deleted and overstock merchandise into banana boxes, labeled and brought to the back room.
  • Helped customers with transactions as a cashier, on the sales floor, and in the fitting rooms.
  • Build relationships and maintain constant communication with store managers.
Education
High School Diploma
2010 - 2010
 
 
Wayne Bailey
Assistant Manager Of Operations
Indianapolis, IN
(590) 555-2729
Experience
Assistant Manager Of Operations2020 - Present
Schneider National•Indianapolis, IN
  • Implemented a crossdock in Memphis to maintain service to West Coast AC Delco Dealers when GM closed their California PDC.
  • Provided project management for high profile initiative.
  • Supervised 16 direct reports utilizing performance management reviews to meet goals and objectives.
Assistant Manager, Sales2019 - 2020
G&K Services•Indianapolis, IN
  • Participated in direct vendor communication to coordinate events and implement business plans and visual formats.
  • Unloaded trucks, stocked warehouse area, occasional help with Retail Sales.
  • Ensured team members meet or exceed sales goals.
Senior Sales Representative2009 - 2019
G&K Services•Indianapolis, IN
  • Participated in mentorship and training programs to aid in the development of world class sales consultants.
  • Developed and managed strategic sales programs leading to regional revenue growth in excess of 50%.
Customer Sales Representative2005 - 2009
Teletech Holdings•Uniontown, PA
  • Resolved Customer Problems on the spot.
  • Support sales reps in opening new accounts and upgrading existing service.
  • worked followup on medical insurance claims *called insurance companies to resolve claims issues *used insurance websites to check status of claims
Skills
POSCommunicationCustomer SalesMerchandise OperationsSales FloorProduct KnowledgeRevenue GrowthStore ManagementRetail SalesPotential Customers
Education
Bachelor's Degree General Education, Specific Areas2002 - 2005
Ohio State University•Columbus, OH
 
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How your resume should look:

  • The job title on your resume should match your application for the role.
  • Ensure your work experience focuses on achievements, rather than responsibilities.
  • Recruiters and hiring managers suggest fitting your resume on one page.

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Assistant Manager Of Operations Resume
Assistant Manager Of Operations Resume

What Should Be Included In An Assistant Manager Of Operations Resume

1

1. Add Contact Information To Your Assistant Manager Of Operations Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Assistant Manager Of Operations Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?
How To Write The Perfect Resume Header
2

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school
Majors
Business
36.3%
Management
5.5%
Psychology
5.2%
Marketing
5.1%
Show More

Assistant Manager Of Operations Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Assistant Manager Of Operations Resume Relevant Education Example #2

Bachelor's Degree In Business 2014 - 2016

Colorado Technical University Colorado Springs, CO

3

3. Next, Create An Assistant Manager Of Operations Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Assistant Manager Of Operations Skills For Resume

  • Sales Floor Skills

    The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

  • POS Skills

    POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

  • Safety Procedures Skills

    Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

  • Direct Supervision Skills

    Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

  • Logistics Skills

    Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Top Skills for an Assistant Manager Of Operations

Source: Zippia.com
  • Sales Floor, 29.0%
  • Front End, 25.2%
  • Cash Handling, 22.7%
  • Store Associates, 17.2%
  • Other Skills, 5.9%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume
4

4. List Your Assistant Manager Of Operations Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Assistant Manager Of Operations
Bank of America
  • 1988-Managed three remote courier offices saving $25k/year 1991-Increased revenue while delivering payroll to bank external customers $8k/month
  • Audited monthly vendor headcounts, ensuring vendors are following process and procedures in place for on/off boarding.
  • Developed desktop procedures for the Loan Modification team.
  • Decreased process variation with creation of procedures through Claims Procedure Team.
  • Followed the established style and consistency guides for desktop procedures.
Work History Example # 2
Specialist
Computer Generated Solutions
  • Performed IT computer network/hardware/software troubleshooting, repairs and installs on all computers including desktops, laptops, notebooks and Blackberry devices.
  • Facilitated or arranged workshops and trainings with the leadership of the NCTs.
  • Trained staff on operating procedures and company services.
  • Assisted customers with purchasing Apple products by explaining the benefits and features of each.
  • Utilized SharePoint for administration tasks.
Work History Example # 3
Assistant Manager Of Operations
Burger King
  • Received Multi-unit Leadership award for improving store Comp Sales and Restaurant Operating Profits.
  • Monitored and reviewed inventory documents for excess gains or losses of product.
  • Conducted multi-unit meetings with unit managers.
  • Stabilized effective communication with management and peers to push this business and service to highest level.
  • Increased sales by 8.2% in 2001 due to effective leadership, management, and operations oversight.
Work History Example # 4
Assistant Manager Of Operations
JPMorgan Chase
  • Ensured branch staff was trained in and follow Policies and Procedures, BSA/AML, and security controls.
  • Maintained close relationships with outside vendors to sell various payroll and merchant service products.
  • Drafted procedures for the Funds Transfer System/Quality Assurance Department.
  • Maintained department policies and procedures.
  • Achieved and maintained a 3 day SLA of clearing wires.
5

5. Highlight Your Assistant Manager Of Operations Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your assistant manager of operations resume:

  1. Certified Professional - Human Resource (IPMA-CP)
  2. Medical Assistant
  3. Certified Nurse Assistant (CNA)
  4. Certified Management Accountant (CMA)
  5. OSHA Safety Certificate
  6. Food Safety Manager Certification
  7. Certified Manager Certification (CM)
  8. Certified Sales Professional (CSP)
  9. Certified Supply Chain Professional (CSCP)
  10. Forklift Safety and Inspector

6

6. Finally, Add a Assistant Manager Of Operations Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Assistant Manager Of Operations Resume:

1.
Relevant Experience
Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.
Operate forklift and pallet jack to move chemicals.
2.
The Right Skills
This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Safety Procedures, be sure to list it in your resume’s skills section.
Implemented all payroll hours, data entry and inventory control.
3.
Quantifiable Achievements
Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..
Reduced payroll usage from over 100% to 97% or lower.
4.
ATS-Friendly
An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.
5.
Impeccable Formatting
Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.
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Assistant Manager Of Operations Resumes FAQs

How Do You Write A Resume For A Manager Position?

To write a resume for a manager position, you should include three to six sections that utilize applicant tracking system (ATS) friendly formatting and verbiage that illuminate the totality of your expertise and experience for the role. Employers use ATS software to pre-screen candidate applications.

What Does An Operations Manager Assistant Do?

An operations manager assistant assists an operations manager with managing daily operations. The title speaks for itself.

Like operations managers, the role of an operations manager assistant includes a broad range of responsibilities. Operations manager assistant positions typically require a college degree and experience or expertise in financial management.

Have more questions? See all answers to common executive management questions.

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Updated November 18, 2022