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Assistant manager of operations skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Timothy Edwards,

Bruce Heiman Ph.D.

Assistant manager of operations example skills

Below we've compiled a list of the most critical assistant manager of operations skills. We ranked the top skills for assistant managers of operations based on the percentage of resumes they appeared on. For example, 29.0% of assistant manager of operations resumes contained sales floor as a skill. Continue reading to find out what skills an assistant manager of operations needs to be successful in the workplace.

15 assistant manager of operations skills for your resume and career

1. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how assistant managers of operations use sales floor:

Coordinate sales floor replenishment's with aggressively sustaining company standards.
Lead our stocking and replenishment teams to stock merchandise in a precise manor and replenish the sales floor completely each day.

2. Front End

Here's how assistant managers of operations use front end:

Facilitated all operations including inventory management, receiving and front end activities.
Reestablished the culture of customer service on the front end by setting the bar for fast, friendly and courteous service.

3. Cash Handling

Here's how assistant managers of operations use cash handling:

Performed daily account receivable duties including cash handling and preparation of deposit.
Managed administrative functions; human resources, cash handling, counting registers, safe, and making bank deposits.

4. Store Associates

Here's how assistant managers of operations use store associates:

Managed the overall operations of the store or delivery operations while ensuring store associates are delivering excellent customer service.
Initiated and self-motivated store associates to drive and strive for continuous and sustained performance improvements.

5. Cleanliness

Here's how assistant managers of operations use cleanliness:

Organized and oversaw daily operations, inventory & cleanliness.
Maintained highest quality of facility cleanliness and operation.

6. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how assistant managers of operations use pos:

Possess knowledge of register functions and other computer software such as POS, Oracle, Microsoft Word, and Excel.
Cash Accounting, checks, cashier checks, and credit card balances at end of day register closing POS systems.

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7. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how assistant managers of operations use safety procedures:

Directed safety procedures, consistent implementation, safety program training, and accident/incident prevention.
Conduct safety meetings, investigate safety concerns, injuries and implement safety procedures.

8. Safety Standards

Here's how assistant managers of operations use safety standards:

Conducted inspections of facilities and operations to verify compliance with occupational safety standards and regulations.
Ensured compliance with regulatory and safety standards as well as organizational policies and procedures.

9. Retail Store

Here's how assistant managers of operations use retail store:

Provided operational direction for retail store and boarding facility environment.
Coordinate the schedule and transportation plans for material movement to retail stores utilizing a Transportation Management System (TMS).

10. Customer Satisfaction

Here's how assistant managers of operations use customer satisfaction:

Established and implemented procedures to process co-marketing invoices with 30% improvement in turn-around time, resulting in increased customer satisfaction.
Core responsibilities included profit and loss accountability, customer satisfaction, merchandising, policy implementation, and supervision of hourly associates.

11. Direct Reports

Here's how assistant managers of operations use direct reports:

Participate in skill assessment process & develop individual executive performance objectives challenging direct reports to reach optimum performance level.
Provided expectations, accountability, and direction to direct reports.

12. Store Operations

Here's how assistant managers of operations use store operations:

Manage scheduling and daily performance with responsibilities not limited to daily store operations including shipments, inventory and daily accounting functions.
Managed in store operations including credit and inventory, training, personnel, and performed customer service responsibilities.

13. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how assistant managers of operations use direct supervision:

Direct supervision of four Production Supervisors*Manage the Production Planning Department
Direct supervision of shoplifting prevention and apprehension program.

14. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how assistant managers of operations use logistics:

Managed logistics for multiple naval departments using the Naval Aviation Logistics Software interface including ordering materials required for preservation of aircraft.
Managed domestic and international logistics for an international company, including handling issues with the United States Customs Department.

15. Front Desk

Here's how assistant managers of operations use front desk:

Developed knowledge of front desk/reservation software system.
Supervised and scheduled a staff of 30 employees including front desk, child care, and facilities maintenance.

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What skills help Assistant Managers Of Operations find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant manager of operations resumes?

Dr. Timothy Edwards

Professor, Interim Director, University of Arkansas at Little Rock

Writing and research skills. Analytical and critical thinking skills. Technical skills such as web design, graphic design, audio and video production skills. Employers are interested in potential employees knowledge, intelligence and skills.

What soft skills should all Assistant managers of operations possess?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Languages beyond English (fluency in written and oral)

-Ability to work collegially in a diverse cultural setting

-Ability to identify good problems on which to work in a competent manner

-Ability/flexibility to interact/work productively with people who have serious constraints on their time owing to other work or personal commitments/issues

-Some of my answers to Q1 above would also apply here

What hard/technical skills are most important for Assistant managers of operations?

Bruce Heiman Ph.D.

Professor of International Business, San Francisco State University

-Analytical skills (ability to gather data, clean it, analyze it, write-up results and present on what the meaning of the analysis suggests for action (the last one is most important--"what does it really mean?"

-Some experience and skills with coding in any language (at the moment, Python or C++ are preferred, though Ruby on Rails is also good)

-Deep spreadsheet skills (pivot tables and macros, as examples).

-Relational database skills, including programming (e.g., MySQL)

-Data mining

-AI/Machine Learning experience

What assistant manager of operations skills would you recommend for someone trying to advance their career?

Steve Wages Ph.D.

Director, Cloverdale Center for Youth and Family, Faulkner University

I recommend they use this time to fill in the gaps, no pun intended, in their program of studies by expanding their knowledge base. All educational programs have gaps in the training, content areas which are not addressed adequately. For example, my counseling program was highly regarded, yet I had little to no content related to aging studies, parenting, or personal finances, etc. Further, the content of counseling programs is problem-centered or remedial, conceptually focused on tertiary prevention.

Consequently, graduates are not exposed to a large body of research and literature related to human development, individual wellness, and family strengths which would greatly inform and enhance their assessment and intervention strategies employed in counseling. I believe the more we can do to strengthen our understanding of healthy individual and family wellness, the better equipped we will be to address unhealthy relationships and family dynamics. Put another way, being well grounded in primary and secondary prevention will further equip the pastoral counselor's efforts at intervention. Again, use this time to acquire relevant knowledge and content that most counseling programs do not address extensively.

What type of skills will young Assistant managers of operations need?

Dr. Barbara Davis

William J. Atkins Dean, Centenary College of Louisiana

Analysis - Graduates will need to analyze situations, identify the best choices, and seek solutions with the highest benefit to the organization.

Creativity - Graduates will need to possess critical and creative thinking skills.

Flexibility - Graduates must remain flexible to succeed in a highly changing environment.

What technical skills for an assistant manager of operations stand out to employers?

Kerem Cakirer Ph.D.

Senior Lecturer, Indiana University Bloomington

The labor market is not so different than any market with demand and supply. The demand from employers will shift towards more technical (software, coding, computer language programming) and analytical (problem solving on your own) skills than social skills overall. Being capable of writing or/and understanding computer languages will be a must have skill in the very near future. Communication skills over online platforms or social media platforms will play a huge role when employers are making a hiring decision. The data supports that businesses are using more online platforms than ever. I am projecting that there won't be any business travels or on-site client meetings in the near future. Exceling in different types of software, and being able to learn a new one easily, will become more important than people skills in businesses. Employers will seek for candidates, who are capable of achieving tasks in a more off-site (outside the office) environment through a deadline, and who can utilize multiple different softwares at their hand to solve business problems. As far as how the hiring process would go, we might see employers using artificial intelligence to make hiring decisions over some online platform soon. Essentially, this means that the candidates will be assessed with a more quantitative measure than ever. An evaluation measure by the AI, which will take soft and digital skills more into account.My final words are: The pandemic is still a burden to the humankind but the world will prevail. This year could be the inception of a new era in terms of how businesses run.

Do you want to know more?

List of assistant manager of operations skills to add to your resume

The most important skills for an assistant manager of operations resume and required skills for an assistant manager of operations to have include:

Sales Floor
Front End
Cash Handling
Store Associates
Cleanliness
POS
Safety Procedures
Safety Standards
Retail Store
Customer Satisfaction
Direct Reports
Store Operations
Direct Supervision
Logistics
Front Desk
Product Knowledge

Loss Prevention
Quality Standards
Human Resources
Corrective Action
Inventory Control
Process Improvement
Financial Reports
PowerPoint
Customer Complaints
Cash Control
Performance Reviews
Performance Management
Inventory Management
Disciplinary Actions
Performance Evaluations
Warehouse Operations

Evictions
KPI
Cycle Counts
Customer Relations
Training Programs
Sales Reports
Sales Associates
Bank Deposits
Equipment Maintenance
Customer Issues
Excellent Guest
Customer Orders
Financial Statements
Customer Inquiries
Employee Scheduling
ATM

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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