Top Assistant Manager Of Operations Skills

Below we've compiled a list of the most important skills for an Assistant Manager Of Operations. We ranked the top skills based on the percentage of Assistant Manager Of Operations resumes they appeared on. For example, 20.7% of Assistant Manager Of Operations resumes contained Safety Procedures as a skill. Let's find out what skills an Assistant Manager Of Operations actually needs in order to be successful in the workplace.

The six most common skills found on Assistant Manager Of Operations resumes in 2020. Read below to see the full list.

1. Safety Procedures

high Demand
Here's how Safety Procedures is used in Assistant Manager Of Operations jobs:
  • Manage staff in the implementation of airfield safety procedures to ensure a safe operating environment for personnel and aircraft operation.
  • Developed and maintained specific Preventative Maintenance and safety procedures for the facility operations of the 13 Data Centers.
  • Directed safety procedures, consistent implementation, safety program training, and accident/incident prevention.
  • Conduct safety meetings, investigate safety concerns, injuries and implement safety procedures.
  • Practiced and implemented safety procedures periodically with staff.
  • Run equipment operations and safety procedures training.
  • Conducted monthly safety meetings that contributed to the growth and development of employees by improving understanding of safety procedures and practices.
  • Adhered to company operating procedures and safety procedures and ensure compliance by vendors, customers, and other parties.
  • Train and enforce safety procedures to provide a safe and healthy work environment for employees and customers.
  • Formulated and implemented safety procedures for the warehouse; served on the Safety Committee for 1 year.
  • Implemented health and safety procedures, motivated team members, and resolved staff training issues.
  • Ensured that safety procedures and policies were followed in the day-today operations of the facility.
  • Implemented safety procedures and established policy with labor regarding the use of new equipment.
  • Enforced compliance with company policies, auditing processes, and health and safety procedures.
  • Implemented and coached store staff on new safety procedures, reducing worker compensation claims.
  • Ensured all safety procedures and practices are being practiced by all Warehouse employees.
  • Conduct monthly meetings to ensure all safety procedures are implement and followed.
  • Established safety procedures, training and corrective measures to reduce accidents.
  • Trained crew in cash handling policies and safety procedures.
  • Create and implement safety procedures for field employees.

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2. Weekly Payroll

high Demand
Here's how Weekly Payroll is used in Assistant Manager Of Operations jobs:
  • Conduct weekly payroll adjustment and overtime reduction reports.
  • Prepared weekly payroll reporting including time card calculations.
  • Prepared weekly payroll for processing and distribution.
  • Prepared and reconciled weekly payroll.
  • Oversee the interviewing and on-boarding of new associates; confidentially maintain the new hire paperwork, and process weekly payroll.
  • Assist with weekly payroll, P&L reporting to CEO/CFO, equipment/facility maintenance, and employees scheduling.
  • Processed invoices, weekly payroll, payroll and billing adjustments, managed pay rate and bill rate increases.
  • Interviewed and hired new employees; produced weekly payroll reports; developed work schedules for several employees.
  • Perform weekly payroll, accounting, and booking procedures for manager; make weekly bank deposits.
  • Monitor and submit weekly payroll for 20+ employees Organize schedules of duties and assign various tasks
  • Managed all staffing and accounting needs in addition to all aspects of weekly payroll.
  • Ensured Weekly Payroll was Correct and Accurate to Avoid Billing and Paycheck errors.
  • Managed $750K weekly payroll and 50 to 120 longshoremen per shift.
  • Generated bi-weekly payroll for staff of 112 via ADP Payroll Services.
  • Completed weekly payroll and SPIF totals during manager's absence.
  • Assisted payroll department in managing bi-weekly payroll for 2300 employees.
  • Compiled weekly payroll and monitored budget for technical staff.
  • Updated payroll records by reviewing and approving weekly payroll.
  • Calculated driver pay sheets and prepared bi-weekly payroll vouchers.
  • Monitored weekly Payroll budget summaries sent to corporate offices.

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3. Direct Supervision

high Demand
Here's how Direct Supervision is used in Assistant Manager Of Operations jobs:
  • Direct supervision of four Production Supervisors*Manage the Production Planning Department
  • Direct supervision of shoplifting prevention and apprehension program.
  • Direct supervision of union and non-union vessel personnel.
  • Provided direct supervision, coaching, and leadership to a team of non-exempt employees including operators and senior specialists.
  • Provided direct supervision for over 5,000 service members in construction and heavy equipment training missions.
  • Direct supervision & delegation of duties between members of department for all event needs.
  • Direct supervision of staff, bed control, staff scheduling, problem solving.
  • Exercised direct supervision of 30+ associates and indirect responsibility for nearly 60 more.
  • Direct supervision of over 30 employees and responsible for their daily activities.
  • Provided direct supervision of 7 Field and 3 Office Operations Supervisors.
  • Direct supervision of 10 Field Operation Supervisors and 21 Office Clerks.
  • Direct Supervision on the operational process & credit card monitoring.
  • Managed and provided direct supervision and guidance to 60+ personnel.
  • Direct supervision of Merchandise, HR, and Dept.
  • Direct supervision to the Warehouse Custodial.
  • Direct supervision of both departments.
  • Direct supervision of inventory control, merchandizing and customer service.
  • Direct supervision and security of multi-million dollar inventory
  • Direct supervision of 30 associates which included the following areas; Frontend, Markdown team, Receiving team and Loss Prevention.
  • Direct Supervision of 50-60 employees Overseeing front-end operations, Shipping & Receiving and Vault personnel Responsible for fiscal operations

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4. Financial Statements

high Demand
Here's how Financial Statements is used in Assistant Manager Of Operations jobs:
  • Prepared audited and interim financial statements and footnotes in accordance with GAAP for regulatory filings and investors.
  • Examine financial statements to identify performance gaps and opportunities to improve financial performance within the departments.
  • Customized inventory database with foreign affiliates to assist in financial statements prepared by outside auditors.
  • Reviewed financial statements and activity reports to measure productivity and goal achievement.
  • Developed, analyzed, and distributed financial statements for each department.
  • Analyzed financial statements/transactions for reconciliation and research.
  • Reviewed monthly financial statements and submitted corrections.
  • Assisted with entry of all recurring, adjusting accrual and deferral journal entries for preparation of financial statements.
  • Analyzed and generated monthly financial statements of all credit card invoices, vendor expenditures, and departmental revenues.
  • Evaluate factory to dealership financial statements daily to process, track, and refute warranty claims.
  • Complete daily financial statements which helped assist the accountants for the daily operations of the cooperation.
  • Produced financial statements, ratios, and forecasts to analyze and identify value creation objectives.
  • Managed marketing strategies, budgets, volume forecasts, financial statements and vendor relationships.
  • Created weekly sales reports and financial statements to monitor progress for future production.
  • Organized and prepared financial statements, monthly billing reports, and balance sheets.
  • Review and prepare financial reports and financial statements.

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5. Daily Operations

high Demand
Here's how Daily Operations is used in Assistant Manager Of Operations jobs:
  • Managed daily operations, including report management, implementing and maintaining policies and procedures, ensuring compliance with Federal Banking regulations.
  • Directed all operations regarding planning and executing the daily operations for a 341 person reconnaissance, surveillance and target acquisition squadron.
  • Supervised sales, daily operations and personnel within the branch to ensure branch efficiency and productivity within a multilingual environment.
  • Supervised a team of 12 personnel during daily operations, including evaluation and training resulting in a highly trained organization.
  • Led department through change management and integration of VPO into daily operations resulting in successful VPO qualification.
  • Managed daily operations of professional pool service company including inventory, employee scheduling and customer service.
  • Directed daily operations, including opening, inventory control, customer service and accounts receivable/payable.
  • Supervised office staff in daily operations to ensure timely and accurate order processing and distribution.
  • Monitored daily operations across departments to ensure world-class guest service and managed guest complains.
  • Performed tasks related to daily operations including inventory, employee audits and store opening/closing.
  • Managed daily operations for both franchise locations and independently owned family style restaurants.
  • Assigned Mid-level management responsibilities for the daily operations of the WIPP underground repository.
  • Develop and execute action plans to improve productivity and efficiency of daily operations.
  • Provided support in daily operations to achieve client satisfaction and meet delivery metrics.
  • Assisted with the daily operations of busy charter flight fixed-based operator company.
  • Planned and prioritized daily operations to determine manning needed to fulfill obligations.
  • Maintain customer service levels and supervise daily operations of retail establishment.
  • Planned daily operations through scheduling and ordering supplies and inventory.
  • Assist operations manager in supervising daily operations of the organization.
  • Managed daily operations at a high-volume distributor of picture frames.

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6. Inventory Control

high Demand
Here's how Inventory Control is used in Assistant Manager Of Operations jobs:
  • Inventory Control & overview of daily inventory scans ordering below par level product communication with buyers for logistical planning.
  • Implemented inventory control system, included structure necessary to support material planning, order processing and work-in-process activities.
  • Maintained warehouse procedures resulting in accurate identification and stocking of products, including the management of inventory control.
  • Managed operations including forecasting, inventory control, purchasing, and quality insurance over ten million dollar inventory.
  • Managed warehouse activities including receiving and stocking inventory, order picking, and high volume inventory control.
  • Maintained inventory control by developing evolving processes and coaching associates to utilize new procedures for consistent improvement.
  • Facilitated operational directives including: inventory control, finance reconciliation, AR/AP, budgeting, and forecasting.
  • Functioned as company's inventory control and equipment maintenance manager for several million dollars in equipment.
  • Monitored incoming shipments of raw materials and maintained inventory control, and managed inventory stock levels.
  • Directed inventory control while improving, maintaining, and establishing continued satisfaction to vendors and customers.
  • Provide supervision and leadership for production leaders and process specialists throughout operations and inventory control.
  • Managed cashier efficiency and accuracy, shipping and receiving inventory control, and accounting performance.
  • Monitored and maintained daily inventory control and handled the procurement of any store inventories.
  • Managed inventory control by directing and delegating all inventory procedures for the business unit.
  • Assisted Operations Manager with all warehouse activities, transportation duties and inventory control.
  • Maintain proper inventory controls, facilitate inventory transactions and maintain all operational standards.
  • Assist Store Manager and/or Operations Manager with inventory control and financial processes.
  • Managed inventory control to maintain client standards and identify areas of opportunity.
  • Worked with quality control and inventory control to manage constant inventory.
  • Communicate weekly/monthly to Management displaying the effectiveness of the inventory controls.

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7. Loss Prevention

high Demand
Here's how Loss Prevention is used in Assistant Manager Of Operations jobs:
  • Planned and developed purchasing policies for loss prevention of material and equipment, productivity and purchasing tasks improvements.
  • Reviewed operational, loss prevention and personnel records to ensure completeness, accuracy and timeliness.
  • Maintain operational excellence including strong inventory management and loss prevention control.
  • Trained associates in customer awareness from engaging to loss prevention.
  • Managed training sessions, merchandising opportunities and loss prevention.
  • Worked hand-in-hand with Loss Prevention to develop safety training modules and procedures for not only material handlers, but all associates.
  • Assisted manager with operations, audit compliance, customer relations, loss prevention, safety concerns, and inventory control.
  • Assist with loss prevention by checking all shopping bags, talking to customers, monitoring fitting rooms, etc.
  • Organized store operations, accurate pricing/signing, processing and receiving of shipments, loss prevention, and visual merchandising.
  • Train, implement and follow up on loss prevention policies and procedures in all areas of the operation.
  • Led in Loss Prevention, Inventory Control functions, Shipping and Receiving, Financial Management and Building Maintenance.
  • Decreased shrink goals by 1.18%, by monitoring expectations, and training staff on loss prevention.
  • Achieve store shrink goals by training loss prevention awareness and overseeing adherence to loss prevention compliance programs.
  • Store business operations, including managing profit and loss, safety and security, and loss prevention.
  • Control profit and loss, which included loss prevention, scheduling, store use, shrink control.
  • Major areas of supervision included Personnel, Customer Service, Loss Prevention, Marketing and Inventory Control.
  • Perform audits to include: Monday mini audits, store file audits, and loss prevention audits.
  • Created a sense of loss prevention awareness, ensure team has a comprehensive understanding of SOP.
  • Conducted Operational and Loss Prevention audit's, reported findings to the Regional LP Manager.
  • Manage inventory control processes and monitor merchandise pricing programs throughout the store for Loss Prevention.

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8. Customer Service

high Demand
Here's how Customer Service is used in Assistant Manager Of Operations jobs:
  • Streamlined operations by developing strategies for quality control and internal and external communication resulting in improved customer service and employee efficiency.
  • Company restructured management Administered and directed all aspects of sales, new business development, operations, administration and customer service.
  • Participated in Inside Sales providing customer service and presenting production with the necessary information to successfully produce customer's orders.
  • Implemented employee training program and introduced protocol which resulted in superior customer service standards, support and satisfaction.
  • Executed customer requests with utmost urgency and promptly communicated results to ensure high customer service satisfaction level.
  • Provided exemplary customer service in an extremely fast-paced environment, while delivering company product both promptly and efficiently
  • Managed over 100 associates including seven supervisors and 104 customer service representatives using coaching and training methods.
  • Deliver attentive, personalized, legendary customer service resulting in repeat business and new client referrals.
  • Aimed to exceed customer service expectations by constantly evaluating own procedures and implementing customer service feedback.
  • Monitor customer service to ensure the quality of service is commensurate with company and customer expectations.
  • Developed new customer service/sales initiative that was selected for company's national training and implementation program.
  • Communicated clearly and effectively with employees and clients in order to provided quality customer service.
  • Surpassed customer service expectations when greeting and assisting customers, and responding to customer inquiries.
  • Worked with Department Managers to ensure personnel was properly trained to ensure quality customer service.
  • Conduct regular store visits to review operations standards and monitor quality of customer service.
  • Monitored communication with patients regarding resolution of patient complaints to provide excellent customer service.
  • Received yearly commendations in personnel reviews for exceptional customer service and attention to detail.
  • Revised the order process for specific accounts and included additional customer service training.
  • Contributed to increasing production by assisting in execution of better customer service.
  • Promoted from Customer Service Representative to Sales to Training to Operations Manager.

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9. Sales Floor

high Demand
Here's how Sales Floor is used in Assistant Manager Of Operations jobs:
  • Lead our stocking and replenishment teams to stock merchandise in a precise manor and replenish the sales floor completely each day.
  • Provide guidance to the merchandising team associates to expedite the flow of merchandise from the receiving area to the sales floor.
  • Maintained all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.
  • Demonstrated superb customer service skills while interacting with customers on the sales floor, over the phone, or through e-mail.
  • Supervised the sales floor, elevated customer service in store and achieved company goals in sales and customer service shops.
  • Led and guided staff on the sales floor in customer service and sales when operating as Manager on Duty.
  • Ensured that merchandise presentation directives and standards are met while merchandising incoming freight and continuous replenishment of sales floor.
  • Support the Assistant General Manager in presenting a well-organized, neat, clean, sized and replenished sales floor.
  • Reorganized sales floor for ad set, and weekly promotions, sales displays, as well as salon offers.
  • Streamlined distribution of product from inventory to sales floor and assisted with the setup of new aisle location initiative.
  • Maintained a strong presence on the sales floor monitoring visual merchandising initiatives, product movement and customer service.
  • Managed both stock and product running as well as the sales floor team during our hours of operations.
  • Planned, assigned, and directed flow of goods from warehouse receiving area to direct sales floor.
  • Managed all Back End Operations including shipping and receiving schedules and proper stock placement on sales floor.
  • Supervised sales floor of up to 13 people at a time to deliver a WOW guest visit.
  • Ensured operational standards back of house were maintained and timely merchandise flow to sales floor was executed.
  • Scheduled shipments, overseen the processing of the shipment, and replenished products on the sales floor.
  • Direct responsibility for store operations in regard to cash handling, front-end, warehouse and sales floor.
  • Managed 176,500 square feet of sales floor and 1,0000 square feet of stockroom on the overnight shift.
  • Assist in the supervision of 125 associates including 8 sales floor managers and 1 dock manager.

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10. Logistics

high Demand
Here's how Logistics is used in Assistant Manager Of Operations jobs:
  • Managed logistics for multiple naval departments using the Naval Aviation Logistics Software interface including ordering materials required for preservation of aircraft.
  • Managed domestic and international logistics for an international company, including handling issues with the United States Customs Department.
  • Led the warehouse/logistics Lean operational initiatives to increase overall productivity while reducing overall operating costs by 15-20% YOY.
  • Ensured subordinate personnel Maintained required supplies and logistics to support daily efficient operation of fast paced railroad site.
  • Job Purpose: Manage daily warehousing operations of a Caterpillar distribution facility serving a Cat logistics client operation.
  • Communicated with Logistics companies in order to create strong understanding of necessity of surpassing customer needs.
  • Work on analyzing historical logistics costs to identify opportunities, create budgets and forecasts.
  • Provide functional oversight for full-service logistics, regional consolidation, imports and door-to-door delivery.
  • Controlled valuable desirable resources and queried integrated logistics databases to support 180 personnel.
  • Planned and reported KPI evaluation to improve operation performance of warehousing and logistics.
  • Managed logistics in collaboration with administrative and financial operations overseeing 42 employees.
  • Defined strategy and business plan for efficient fleet logistics and operations.
  • Solved problems involving multiple functional areas of mail operations and logistics.
  • Assisted in creating and documenting operating process for production and logistics.
  • Generated an accurate Microsoft Excel based daily and weekly logistics.
  • Managed and coordinated all physician logistics for National Speaker programs.
  • Implemented timely logistics solutions to sustain profitable stock supplies.
  • Author field evaluations covering construction, materials and logistics.
  • Managed logistics, transportation, and equipment distribution.
  • Organized logistics for domestic and international shipments.

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11. Sales Goals

high Demand
Here's how Sales Goals is used in Assistant Manager Of Operations jobs:
  • Helped the store meet sales goals by providing customer satisfaction and scheduling associates effectively to meet productivity.
  • Directed all merchandising activities to deliver customer appeal and increase targeted product sales goals.
  • Provide leadership in actively pursuing sales goals with increased sales and profitability.
  • Maintain department organization and communicate sales goals.
  • Trained and skilled in overseeing day to day store operations and achieving daily sales goals of $4,500 - $10,000.
  • Drive sales of merchandise, membership programs, and embroidery services to meet daily, weekly, and monthly sales goals.
  • Meet monthly sales goals given for the sales team and train each stylist to improve and excel in their sales.
  • Meet or exceed personal monthly sales goals in 6 different sales categories with a minimum goal of $3000.00 total.
  • Implemented training program that led Financial Associates in exceeding quarterly sales goals as well as meet Financial Center margin goal.
  • Direct a large store team to create a sales environment that consistently meets projected sales goals while reducing operating costs.
  • Monitor sales goals and daily projection to track performance and coordinate efforts to keep staff on track with company needs.
  • Conducted daily staff meetings setting sales goals and reviewing previous day's sales; also shared new products to promote.
  • Assisted the Store Manager in running the business using sales reports to plan and execute to meet sales goals.
  • Monitor and ensure sales goals are met across all company metrics by game planning and rallying behind sales associates.
  • Assist the Store Manager in setting sales goals, merchandise moves, shrinkage figures, and expense controls.
  • Achieved multiple #1 Colorado Assistant Manager Awards and consistently exceeded personal sales goals at multiple office locations.
  • Supervised all aspects of running the business such as reaching sales goals and maintaining great customer service.
  • Utilize bank resources to achieve individual sales goals and serve as a role model for sales achievement.
  • Motivated, lead and coached team members in everyday operations, customer service and banking sales goals.
  • Selected Contributions: * Managed 10-member teams, provided training, and exceeded operational and sales goals.

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12. Company Policies

high Demand
Here's how Company Policies is used in Assistant Manager Of Operations jobs:
  • Ensured tellers' compliance with company policies and banking industry regulations by completing required documentation and reviewing transactions to verify compliance.
  • Established challenging objectives, ensured compliance with company policies and procedures, and monitored performance to achieve targeted results.
  • Help make personnel decisions regarding hiring, discipline and termination of operational support staff in accordance with company policies.
  • Provide superior customer service and effectively resolve any difficulties, while following company policies and guidelines.
  • Provided policy interpretation and ensured accurate and consistent application of all company policies and procedures.
  • Reviewed operational reports and records to ensure adherence to Company policies and procedures.
  • Trained receptionists and childcare attendants, in their position responsibilities and company policies.
  • Executed operational procedures to be in compliance with company policies and federal regulations.
  • Evaluated operational reports and ensured compliance to all company policies and procedures.
  • Protected profits by consistently overseeing staff adhered to company policies and procedures.
  • Ensured that all company policies and procedures were communicated and practiced accurately.
  • Trained and managed several managers on company policies and requirements.
  • Ensured investigators were following company policies and protocols.
  • Elevated store's guest-satisfaction; ensured the swift resolution of customer issues to preserve customer loyalty while complying with company policies.
  • Monitored employee work performance to ensure company policies and procedures were adhered to, and company and employee goals accomplished.
  • Implement, enforce and follow all work safety controls and environmental codes in accordance with company policies and applicable laws.
  • Support, uphold, and enforce all company policies, and local, state and federal regulation and laws.
  • Scheduled more than one hundred employees, weekly orientation of the company policies, security training, and hiring.
  • Ensured facility equipment, systems, and processes are compliant with company policies, programs, and procedures.
  • Maintained the building and facilities to comply with local fire and safety codes as well as company policies.

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13. Retail Store

high Demand
Here's how Retail Store is used in Assistant Manager Of Operations jobs:
  • Provided operational direction for retail store and boarding facility environment.
  • Coordinate the schedule and transportation plans for material movement to retail stores utilizing a Transportation Management System (TMS).
  • Key Responsibilities and Results:* Manage a retail store which generates daily average sales of $18,000 in revenue.
  • Managed and organized a staff of 13 people within our customer service, sales team & retail storefront operation.
  • Prepare cash reports and merchandise orders; and other similar duties pertaining to the management of a retail store.
  • Assisted customers with project planning and related questions in person at the retail store and via telephone calls.
  • Tracked inventory of produce and supplies and managed the distribution of product to 10 retail store locations.
  • Managed entire retail store, retail budgets in relation to costs and goals set forth from Corporate.
  • Supervised 19 employees including scheduling, payroll and training* Merchandised and ordered all retail store stock.
  • Minded a back office services retail store on a daily basis, six days a week.
  • Managed all aspects of store operations in a $25 Million dollar retail store.
  • Organized, trained, and evaluated employees for distribution of merchandise to correct retail stores
  • Assist in the operation of retail store, averaging $107mil/yr in sales revenue.
  • Work with retail store staff to move product efficiently meeting their business needs.
  • Assist the retail store manager in organizing, and planning the strategy.
  • Assist the store manager with the day-to-day operations of a retail store.
  • Led daily retail store operations for this leading, high-volume pharmaceutical chain.
  • Managed the shipment to retail stores for this manufacturer of licensed outerwear.
  • Developed an Operations Manual for the training of retail Store Managers.
  • Retail store sales management for a national office supply retailer.

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14. Staff Members

high Demand
Here's how Staff Members is used in Assistant Manager Of Operations jobs:
  • Conducted formal presentations to key staff members that highlighted significant improvements in operations and provided updates on program progress.
  • Trained two other office staff members and ensured that company policies and procedures accomplished regional and industry imperatives.
  • Recognized for consistently developing staff members that are most successful.
  • Conduct performance evaluations for all supervised staff members.
  • Conducted performance evaluation and counseling of staff members.
  • Establish and implement departmental policies, goals, objectives, and procedures, conferring with corporate and staff members as necessary.
  • Managed 14 administrative staff members; supported 125 sales representatives and 12 managers that were in locations throughout Alabama and Mississippi.
  • Interviewed, hired, and developed 460 new staff members for grand opening of new store location, within six months.
  • Coordinated with a high degree of proficiency with other staff members and adjacent units in order to effectively complete all tasks assigned
  • Review reports and audit summaries prepared by lower staff members or Internal Revenue related to improving administration or correcting decencies.
  • Streamlined transition into unified electronic scheduling software (RFMSS) by training over 20 staff members in the updated system.
  • Recruited, trained and developed a team of 25 staff members to organize the stockroom and replenish the shop floor.
  • Maintained the highest level of client service, for firm clients and branch staff members, through continued staff training.
  • Trained and supervised staff members including customer service representatives, dispatchers, and 45-60 couriers (contract employees).
  • Supervised in the development of four staff members in daily operations and strategies to promote corporate offerings to patrons.
  • Assisted with the management of 27 staff members as well as managed the company website and email correspondence.
  • Reported on product performance, product costing, quality MIS & capacity planning which supported 155+ staff members.
  • Ensured that the highest levels of service were regularly being delivered to our customers by all staff members.
  • Track the rescue skill certifications of 60 staff members as well as run bi-monthly rescue skill practice.
  • Managed a call center consisting of fifteen staff members handling inbound calls from customers of multiple clients.

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15. Human Resources

average Demand
Here's how Human Resources is used in Assistant Manager Of Operations jobs:
  • Tracked attendance of operators, monitored compliance with company policies and procedures, and recommend disciplinary actions to Human Resources Department.
  • Directed daily operations within the store including organizational management, human resources, sales, business development, and financial management.
  • Store liaison between corporate and vendors with all human resources and operational ends of recruiting to timely completion of maintenance/inventory requests.
  • Assisted General Manager with daily operations including property management, human resources, systems support and customer service.
  • Provided sound administrative direction for operations, facility management, purchasing and human resources to meet goals.
  • Managed Human Resources elements including employee relations, workers compensation, and progressive discipline.
  • Conducted human resources functions including hiring, evaluation, and disciplinary action.
  • Managed several tellers and responsible for human resources and operational staff.
  • Assist Human Resources Department on employee investigations and disciplinary hearings.
  • Completed human resources and management projects.
  • Performed Human Resources function by managing records, planning, performance improvement, quality improvement, productivity gain and scheduled training.
  • Assisted in managing all facility offices including: Human Resources (HR), Accounting, Invoicing, & Claims.
  • Managed administrative functions; human resources, cash handling, counting registers, safe, and making bank deposits.
  • Ensured all human resources policies and practices were administered according to 3-plant union contract and implemented unique local guidelines.
  • Directed Human Resources for plant employees as well as implemented a thorough New Employee interviewing procedure and orientation program.
  • Conducted all internal investigations and worked jointly with Human Resources, Corporate Legal department, and Corporate Human Resources.
  • Work in coordination with Human Resources to update associate's information and assure proper staffing of the store.
  • Manage all non-sales areas including Backroom (Shipping/Receiving), Cash Office, Layaway, and Human Resources.
  • Provided oversight for Human Resources, Budget, Finance, Property, Procurement, Administrative and Record Management.
  • Handle and maintain all data involved with human resources such as recruiting, hiring, and associate productivity.

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16. Inventory Management

average Demand
Here's how Inventory Management is used in Assistant Manager Of Operations jobs:
  • Boosted company efficiency through technology upgrades and process improvements such as Eclipse inventory management software, upgrade desktops.
  • Inventory management for multiple simultaneous outlets, including ordering product and preparing purchase order requisitions for IRD department.
  • Inventory Management of all equipment and property; resolve discrepancies on inventory list with actual inventory.
  • Managed store operations, including employee administration, coaching, inventory management and opening/closing procedures.
  • Collaborated with national merchandising teams on inventory utilization, product issues, and inventory management.
  • Coordinated merchandising maintenance for multiple departments, serving as subject matter expert for inventory management.
  • Perform all warehouse functions, including inventory management/control and pulling/packing orders, operate Forklift.
  • Performed student registration, inventory management, switchboard operation, and general support tasks.
  • Inventory Management including annual physical and cycle counts as well as receiving verification.
  • Conducted inventory management and reconciliation for over 200 raw and finished goods.
  • Inventory management and Replenishment to stores based on merchandise requirement & seasonality.
  • Recorded and maintained accurate inventory into stock ledger using inventory management devices.
  • Drive internal and external sales through relationship building and inventory management.
  • Inventory Manager produced strategic guidance for establishing internal inventory management systems.
  • Selected and implemented a shop floor and inventory management software.
  • Conceptualized, developed, and implemented inventory management system.
  • Spearheaded Inventory Management Training for new Inventory Management Associates.
  • Trained Field Representatives in accounting procedures and inventory management.
  • Received and processed orders utilizing inventory management software.
  • Work closely with monthly audits and inventory management.

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17. Performance Reviews

average Demand
Here's how Performance Reviews is used in Assistant Manager Of Operations jobs:
  • Coached team members toward individual performance expectations, monitored progress and conducted performance reviews with each.
  • Interviewed employment candidates, completed employee performance reviews, and handled disciplinary actions.
  • Conduct performance reviews to determine compliance with established policy and procedure.
  • Conducted staff-performance reviews and provided mentoring for resolving shortcomings.
  • Prepared and conducted performance reviews utilizing appropriate resources.
  • Provided receiving staff with regular performance reviews.
  • Conducted associate evaluation and performance reviews.
  • Coordinated performance reviews of direct subordinates.
  • Generated and conducted performance reviews.
  • Developed and delivered performance reviews.
  • Perform performance reviews for subordinates.
  • Managed and monitored a service team of five employees, facilitating staff meetings and annual performance reviews based on company guidelines.
  • Conduct appropriate hiring, training, handle any insubordination, take disciplinary action as needed, Prepare and Deliver Performance Reviews.
  • Recommended a strategy for hiring, salary adjustments, employee performance reviews and employee termination that was implemented.
  • Assisted with guiding staff in providing utmost customer service through training, monitoring, and performance reviews.
  • Coordinated Human Resource and management's schedule, conducted annual performance reviews, logged in store sales.
  • Assumed full responsibility for teller area, including hiring, training, performance reviews, and discipline.
  • Conduct performance reviews for all employees and assist with hiring, orienting and training new hires.
  • Observe and coach employees while keeping track of their development and giving monthly performance reviews.
  • Manage daily branch operations including business strategies, marketing, human relations and performance reviews.

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18. Data Entry

average Demand
Here's how Data Entry is used in Assistant Manager Of Operations jobs:
  • Managed Production / Manufacturing * On-site Operations/ Inventory /Scheduling * Data Entry /Managed Logistics
  • General data entry, report processing & computer operations
  • Influenced key decisions related to hiring and new employee training in addition to managing resume and rejection letter data entry.
  • Provided customer service to clients renting studio sound stages, and was responsible for data entry, billing and filing.
  • Managed production of all departments such as accounting, customer service, endorsements, premium finance and data entry.
  • Manage Survey Research Institute operations and up to 16 operators, data entry, scheduling, and process payroll.
  • Supervised staff of twenty-five personnel in areas of data entry, imaging, and mail extraction for remittance processing.
  • State Certified Food Handler, Inventory Control, Data Entry, Customer Service, Personnel Trainer, & Cook.
  • Managed hundreds of client accounts from a central database, data entry, and ensuring all information is up-to-date.
  • Performed administrative responsibilities such as data entry, answering the phones, faxing, and filing.
  • Managed event planning, updated information on company website, answered phones, and data entry.
  • Managed printing operations, assignment preparation, quality checks, data entry, and shipment activities.
  • Helped maintain accuracy of HIPPA regulations, IT management, data entry, and vendor relationships.
  • Managed complete data entry, supported additional functions in administrative, payroll, and reception areas.
  • Performed office tasks such as writing and mailing contracts, receptionist duties, and data entry.
  • Managed daily office activities filing, data entry, answering telephones and scheduling sales appointments.
  • Handled multifaceted clerical tasks, (e.g., data entry, and administrative requests).
  • Complete daily data entry on agency data compilation program, reviewing and verifying data.
  • Manage inventory control systems through the AS400 with moderate to advanced data entry/computer skills.
  • Developed and managed company's EDI system including Q&A network data entry.

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19. Company Standards

average Demand
Here's how Company Standards is used in Assistant Manager Of Operations jobs:
  • Established and utilized milestones and metrics to evaluate the extent merchandising operations and store standards are aligned with company standards.
  • Improved operational integrity and performance through auditing to ensure all company standards were followed.
  • Promote and implement positive solutions for day-to-day operations while maintaining client and company standards.
  • Maintain high sanitary standards for food consumption following all Company standards including governmental agency.
  • Assisted General Manager in meeting and exceeding profit expectancy to company standards.
  • Provided the necessary leadership to ensure the restaurant operated to company standards.
  • Implemented operational responsibilities to ensure company standards and town regulations were met.
  • Maintain store cleanliness and merchandise presentations in accordance with company standards.
  • Communicated company standards/polices and led by example to exemplify those expectations.
  • Coordinate sales floor replenishment's with aggressively sustaining company standards.
  • Evaluated associate performance against company standards and lead reviews.
  • Inventory control according to company standards and guidelines.
  • Directed and ensured that all trucks were loaded on time and to Company Standards for Maximum Cost Efficiency to the Customer.
  • Communicated effectively with customers and vendors to ensure orders were received properly, shipped correctly, and up to company standards.
  • Worked with crew members to complete projects per industry and company standards while meeting the budget for time and materials.
  • Set sales goals for team based on company standards and tracked productivity on an hourly, monthly and annual basis.
  • Exceeded company standards in AR (accounts receivable) collections by 20 - 30% every month.
  • Transferred to various stores to return store to proper company standards resulting in increased productivity and sales.
  • Implemented self-audit of the store to ensure that all store operations are functioning according to company standards.
  • Served as a Team Trainer for new employees to familiarize them with all company standards of operation.

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20. Front Desk

average Demand
Here's how Front Desk is used in Assistant Manager Of Operations jobs:
  • Developed knowledge of front desk/reservation software system.
  • Supervised and scheduled a staff of 30 employees including front desk, child care, and facilities maintenance.
  • Conducted HR duties including interviewing for new positions and provided new hire orientations for front desk staff.
  • Assisted in managing front desk and housekeeping staff, including scheduling a total of 60 associates.
  • Train new employees on customer service skills, canine knowledge, and basics at front desk.
  • Assist Members with their billing problems, attend to the front desk & answer phone calls.
  • Interviewed and hired all operations staff including front desk, child care, and facilities maintenance.
  • Started off as a front desk position, maybe about 2-3 four-hour shifts a week.
  • Assisted in managing front desk staff, kid's club staff, and janitorial staff.
  • Enhanced member satisfaction by designing and managing new front desk procedures during change in management.
  • Conduct Point of Sale training, auditing and testing with all front desk staff.
  • Front desk reception, which included greeting customers and answering all phone calls.
  • Traveled to satellite clinics twice a week to assist in front desk duties.
  • Hired, trained and retrained staff for front desk and kid's club.
  • Front desk team exceeded quota by 110 - 115% every month.
  • Managed front desk staff that assisted with departmental appointment books and scheduling.
  • Created schedules for all team members, including front desk team members.
  • Managed the Front Desk, Child Care, and Maintenance Department.
  • Trained front desk staff in excellent customer service procedures & policies.
  • Started as a Front Desk Associate and worked through the ranks.

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21. Osha

average Demand
Here's how Osha is used in Assistant Manager Of Operations jobs:
  • Improved OSHA requirements by implementing proactive safety standards, reducing disability claims.
  • Developed Supervisor Training which maximized job performance and met/exceeded relevant OSHA regulations.
  • Provided OSHA training and administered testing for certification.
  • Implemented safety policies/procedures/employee handbooks, and OSHA training.
  • Participated in safety and accident prevention by holding weekly meetings to train staff on adherence to OSHA and safety compliance standards.
  • Conducted site audits and collaborated with supervisors and employees to resolve safety issues and achieve safety goals while ensuring OSHA compliance.
  • Maintained compliance with all building, fire, safety and OSHA regulations as well as state and local codes.
  • Headed facilities safety and shipping programs to ensure compliance with OSHA and Department of Transportation (DOT) regulations.
  • Supported and participated in the Plant Safety program achieving OSHA s SHARP certification for the Yellow Springs facility.
  • Work with all health and OSHA agencies to ensure all Federal, State and company regulations were met.
  • Redesigned warehouse layout to increase usable product storage space and also created safer OSHA standard width forklift lanes.
  • Completed audits of warehouse to ensure compliance with federal regulatory agencies including OSHA, FDA, and DEA.
  • Conducted all safety training and insure site compliance with all OSHA and DOT regulations including HAZMAT requirements.
  • Amended sections of personnel handbook to ensure labor laws and OSHA work safety guidelines were followed.
  • Maintained employee records to include tax and benefit information, OSHA records, and attendance records.
  • Ensued that local laws and federal OSHA regulations were followed in connection with the employees.
  • Maintain all building operations within OSHA standards and walk with DOB for Fire Stopping standards.
  • Inspect completed/in progress and new projects for OSHA, state and local code compliance.
  • Oversee all regulatory training covering ISO 9001, DOT regulations, and OSHA standards.
  • Implemented and enforced safety standards of the company, client FDA, and OSHA.

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22. Front End

average Demand
Here's how Front End is used in Assistant Manager Of Operations jobs:
  • Facilitated all operations including inventory management, receiving and front end activities.
  • Manage the daily activity of the store from the front end to the backroom including the sales floor and cash office.
  • Reestablished the culture of customer service on the front end by setting the bar for fast, friendly and courteous service.
  • Train, supervise, and develop all Front End and Lot Associates, and maintain adequate coverage through scheduling.
  • Manage all front end cashiers, door greeters, cart pushers, service desk, and the money center.
  • Assist in daily functions of retail store management as well as creating a schedule for front end cashiers.
  • Direct reports included an Inventory/Merchandising Supervisor, Front End Lead, as well as a Back Office Lead.
  • Direct reports included: the Front End Manager, cashier staff, lot personnel and installed sales associates.
  • Controlled daily front end, inventory control and loss prevention of 75 million dollar sales per year store.
  • Controlled front end operations at the register/customer service, including accounting, HR, invoice/receiving, and claims.
  • Provide coaching, training, and development to all Front End cashiers, and Customer Experience Coordinators.
  • Lead team of over 100 associates on the Front End; Promoted 4 associates to hourly supervisor.
  • Trained and Manage cash office, truck process, sales floor, front end and stockroom functions.
  • Manage the operations of the back room, front end, and the offices in the facility.
  • Manage Front End Operations-Focus on training, shrink mitigation and motivating team to meet company metrics.
  • Oversee front end, including accounting office, registers, customer service desk, money order.
  • Trained front end load drivers, Works in and with sales to help company grow!
  • Lead all Front End hourly associates on customer service guidelines and corporate customer service policy.
  • Recruited, hired and trained sales associates, front end supervisors and management team.
  • Establish standards of accuracy for Front End Clerks and Operations Leads in handling money.

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23. Day-To-Day Operations

average Demand
Here's how Day-To-Day Operations is used in Assistant Manager Of Operations jobs:
  • Performed a variety of administrative, operational and leadership tasks to provide for day-to-day operations and profitability.
  • Managed day-to-day operations and business affairs of the Section; planned and executed internal office procedures.
  • Guided day-to-day operations while simultaneously overseeing training, project management, and data translation.
  • Managed day-to-day operations for two locations at separate times including merchandising.
  • Directed day-to-day operations for entire operating receiving area and RTV processes.
  • Monitored day-to-day operations to ensure that facility metrics were met daily.
  • Managed all aspects of day-to-day operations of an inbound/outbound call center
  • Assisted in managing the day-to-day operations of all surveillance/SIU investigations.
  • Managed day-to-day operations of project teams and financial accountability.
  • Assist Zone Manager with day-to-day operations including warehouse detail.
  • Assisted the Operation Manager in directing day-to-day operations.
  • Manage day-to-day operations that supported laws and policy.
  • Assisted senior managers in day-to-day operations.
  • Assisted Operations Manager with day-to-day operations.
  • Managed day-to-day operations of store.
  • Managed fleet of forty trucks, including day-to-day operations of trucking fleet repair facility and two diesel / gas mechanics.
  • Managed day-to-day operations of a centralized newspaper, magazine and Web ad production department serving sites across the USA.
  • Managed day-to-day operations of 4 stores with 200+ employees, generating sales between $3M and $30M.
  • Managed a team of over 15 Financial Services Representatives to cover day-to-day operations of the call center.
  • Assist the Director of Baseball Operations with all day-to-day operations including player acquisitions and salary cap issues.

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24. Bank Deposits

average Demand
Here's how Bank Deposits is used in Assistant Manager Of Operations jobs:
  • Directed management training, bank deposits, ATM maintenance, and numerous office-related activities for approximately 21 store locations
  • Performed end of night responsibilities including provider reporting and daily bank deposits.
  • Calculated bank deposits and money accuracy.
  • Managed daily operational areas of the business such as cash flow, bank deposits, and receiving and delivery drivers.
  • Processed cash and checks received from Clients, prepared bank deposits and data entry for accounts payable and receivable.
  • Supervised cash management including bank deposits, and monitored cash drawers and petty cash.
  • Handled daily sales detail and bank deposits while performing scheduled physical inventory cycle counts.
  • Review, post and made daily bank deposits of all incoming client's checks.
  • Calculated and processed bank deposits and distribution of funds and securities to clients.
  • Prepare, make and report daily bank deposits following documented cash management procedures.
  • Utilize dependability in handling large amounts of cash for bank deposits.
  • Handled cash, including bank deposits and night drops /exchanges.
  • Handled and recorded bank deposits, payouts, electronic invoices.
  • Counted cash drawers, Lottery, and made bank deposits.
  • Managed payroll, bank deposits, assisted with cashiering.
  • Balance safe, count cash drawers and bank deposits.
  • Managed cash and credit card transactions and bank deposits.
  • Handle all paperwork as well as all bank deposits.
  • Manage store safes with daily audits and bank deposits.
  • Handled petty cash and made nightly bank deposits.

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25. Customer Complaints

average Demand
Here's how Customer Complaints is used in Assistant Manager Of Operations jobs:
  • Reduced customer complaints and operational issues by developing and implementing mechanisms to improve relationships with clients with Help Desk support procedures.
  • Analyzed, investigated and resolved emergency conditions, equipment and network troubles and customer complaints.
  • Ensured customers experienced high levels of satisfaction and handled any customer complaints.
  • Build customer relations through soliciting feedback and addressing and resolving customer complaints.
  • Managed customer relations & resolved customer complaints in accordance with operational guidelines.
  • Resolved customer complaints in accordance with operational and human resource guidelines.
  • Removed escalated customer complaints in a timely and empathetic manner.
  • Resolved various customer complaints conclusively to ensure maximum satisfaction.
  • Handled customer complaints and ensured every customer was satisfied.
  • Managed conflicts involving customer complaints to ensure customer satisfaction.
  • Answer customer complaints providing suggestions and corrective action.
  • Resolved customer complaints creatively to safeguard customer retention.
  • Handle customer complaints by following company guideline procedures.
  • Addressed customer complaints and implement problem resolution.
  • Resolved escalated customer complaints promptly and effectively.
  • Respond to and resolve escalated customer complaints to insure customer satisfaction and to maintain quality metrics set by shipping customers.
  • Listen to customer complaints, examine returned merchandise, and resolve problems to restore and promote good public relations.
  • Served as manager-in-charge; responsible for dealing with customer complaints and ensuring follow-up was completed to solve the problem.
  • Handled all aspects of customer complaints with exchanges, customer compensation, home damage and overall customer satisfaction.
  • Handled customer complaints in a calm and professional manner, leading to repeat patronage and increased sales.

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26. Ensure Compliance

average Demand
Here's how Ensure Compliance is used in Assistant Manager Of Operations jobs:
  • Trained and supervised associates to ensure compliance with internal procedures and animal health safety policies.
  • Provided assistance with all managerial responsibilities to ensure compliance with company goals and expectations.
  • Computed Margin requirements and contacted clients to ensure compliance with corporate and federal regulations.
  • Maintain familiarity with safety regulations to ensure compliance with life safety codes.
  • Conducted monthly operational audits to ensure compliance to Policies and Procedures.
  • Work with department managers to ensure compliance of company/state/local standards.
  • Coordinate with Zone Supervisor Personnel Manager and 10 Customer Service Managers to ensure compliance with scorecards and companies policies and regulations.
  • Developed and implemented internal review process used by retail cash offices to ensure compliance with established IKEA policies and procedures.
  • Assisted in the establishment and ensure compliance of operational unit's short-term and long-term goals with overall corporate objectives.
  • Conducted monthly support staff meetings to strengthen the day-to-day operation and ensure compliance with laws and associated regulations.
  • Audit membership contracts to ensure compliance with corporate policies, process changes in billing processes and freeze/unfreeze accounts.
  • Implemented necessary controls logs to ensure compliance, resulting in passing audits with 95% plus every year.
  • Inspected loading operations to ensure compliance with shipping specifications, and seals loaded boxcars and truck doors.
  • Arranged appropriate commercial vehicle inspections on company fleet to ensure compliance with state and federal safety standards.
  • Managed and audited employee files to ensure compliance with Federal and State Laws and company policies.
  • Audited accounts and monitored phone recovery operations to ensure compliance with FDCPA and company policies.
  • Conducted consistent and frequent auditing of the program in order to ensure compliance and quality.
  • Conducted monthly operational assessments to ensure compliance with Ann Taylor's policies and procedures.
  • Review of KYC profiles procedures to ensure compliance and Implement Transactions Monitoring Database.
  • Conduct monthly ID audits on the floor to ensure compliance on BCG.

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27. Customer Relations

average Demand
Here's how Customer Relations is used in Assistant Manager Of Operations jobs:
  • Obtained personal assigned sales goals by maintaining customer relationships, establishing new relationships and cross-selling products and services where applicable.
  • Cultivate strong customer relationships to improve customer acquisition and retention through ongoing consultative sales and customer service efforts.
  • Delivered mattresses to customers across Southern California, establishing long-term customer relationships through prompt and courteous service.
  • Managed inventory, fulfilled orders, warranty repair, distributor and customer relations and product marketing.
  • Recommended several other cost saving process improvements to inventory operations and the customer relationship management strategy.
  • Implemented strategies to improve data collection processes and maintain a successful customer relationship management plan.
  • Focused on driving a sale with exceptional customer service and building lasting customer relationships.
  • Managed internal and external customer relationships that were directly affected by my logistics team.
  • Resolved escalated service issues improving internal and external customer relationship with viable solutions.
  • Performed day to day operational tasks including employee management and customer relations.
  • Resolved compensation, underwriting decisions and customer relations matters for sales representatives.
  • Revised policies and programs to better enhance productivity and customer relations.
  • Provided direction and assistance to department managers in handling customer relations.
  • Managed Commercial Sales for construction/contractors; oversaw customer relationships/equipment training.
  • Analyzed employee and customer relations to provide excellent customer service.
  • Maintain customer relations and training searching out new business opportunities.
  • Cultivated dozens of long-lasting customer relationships and expanded existing relationships.
  • Acquired high-level customer relations skills to accomplish successful mitigation resolution.
  • Apply proficient conflict management and customer relationship building talents.
  • Perform audits to analyze goal attainment within Customer Relations.

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28. Corrective Action

average Demand
Here's how Corrective Action is used in Assistant Manager Of Operations jobs:
  • Identified, through direct observation or record review service continuity including the creation and implementation of corrective action measures.
  • Investigated incidents, determined root causes, escalate findings and implement corrective action as necessary to prevent recurrence.
  • Developed and enforced inventory and cash control procedures and took corrective action against any discrepancies when necessary.
  • Performed continuous analysis and review of space configuration throughout the warehouse floor and oversaw corrective action.
  • Coordinated corrective actions associated with product and /or process with related personnel when needed.
  • Meet financial standards by monitoring expenditures; identifying variances and implementing corrective actions.
  • Manage on-site state agency inspections and corrective action to ensure regulatory compliance.
  • Deliver yearly reviews and administer corrective actions documents and development action plans.
  • Prepare and present operational metrics and any resulting corrective actions.
  • Administer daily safety observations and corrective action when needed.
  • Participated in internal corporate audits and provided corrective actions.
  • Monitor operations and trigger corrective actions.
  • Monitor follow-up on corrective actions.
  • Provide guidance to employees on safe work methods, recommend or take corrective actions as needed for personnel management.
  • Analyzed reports and took corrective action to allocate efficient amounts of personnel to accomplish different tasks within each zone.
  • Negotiated with local vendors to enter into contracts for merchandise and appearance of the noting deficiencies for corrective action.
  • Created and maintained agent schedules, initiated corrective actions, provided job expectations coaching and counseling of employees.
  • Identify root cause of breakdown incidences and deftly analyze maintenance data to plan and implement corrective actions.
  • Monitored the budget and directed corrective action as necessary to assure that budget goals were attained.
  • Investigated clients' complaints, prepared reports, and instituted corrective action to avoid recurrences.

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29. Direct Reports

average Demand
Here's how Direct Reports is used in Assistant Manager Of Operations jobs:
  • Participate in skill assessment process & develop individual executive performance objectives challenging direct reports to reach optimum performance level.
  • Provided expectations, accountability, and direction to direct reports.
  • Supervised direct reports in day-to-day store operations.
  • Provided career-related mentoring to direct reports, which helped retain talent and promote within through sponsorship, coaching and challenging them.
  • Produced an average annual store sales volume for 26 stores of $39M, while supervising up to 200+ direct reports.
  • Direct reports and other coaches in order to ensure the implementation of merchandise, operations and human resource programs and directives.
  • Pioneered schedule adjustment to 4 tens and overall headcount reduction by 31% ** 3 direct and 18 indirect reports
  • Supervised 30 order pickers, 30 loaders, including 7 direct reports on 2nd and 3rd shifts.
  • Direct reports include a team of 27 drivers as well ~10 additional employees and a warehouse manager.
  • Supervised anywhere from 3-6direct reports and an average of 50 subordinate personnel on a daily basis.
  • Worked with direct reports and other coaches to analyze business and implement action plans when necessary.
  • Managed 4 direct reports and 40 hourly associates in a 275,000 square foot pharmaceutical warehouse.
  • Manage seven direct reports; monitor performance and timely completion of reports and other activities.
  • Managed Supply Computer Operations section consisting of 15 personnel, with two direct reports.
  • Hire, train, coach, develop and manage the performance of direct reports.
  • Provide training, sets performance goals and provides evaluation feedback to direct reports.
  • Mentored and trained 4 direct reports to be promoted to next level positions.
  • Managed and developed six exempt direct reports overseeing a staff of ~185 FTE.
  • Coached and lead several direct reports to advance in their careers through promotions.
  • Selected to lead 36 direct reports while simultaneously handling Assistant Ops Manager duties.

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30. Weekly Schedules

low Demand
Here's how Weekly Schedules is used in Assistant Manager Of Operations jobs:
  • Coordinated weekly schedules for delivery drivers.
  • Fulfilled customer shipping needs using UPS methods, district trainer for copy center Completed weekly schedules according to payroll policies.
  • Compose monthly and yearly budgets as well as payroll and weekly schedules for the dining room.
  • Create monthly/weekly schedules for all three (3) facilities we operate for all employees.
  • Developed weekly schedules for warehouse employees based on volume and clients' needs/requests.
  • Completed weekly schedules according to payroll policies, adding/cutting hours when needed.
  • Prepare weekly schedules for employees to ensure proper coverage in each department.
  • Create weekly schedules, handle all merchandise entering and exiting the department.
  • Prepare weekly schedules to ensure staffing levels are concurrent with store needs.
  • Manage Store scheduling system and creates weekly schedules for store team.
  • Prepared weekly schedules and performed payroll functions for 50+ field employees.
  • Created weekly schedules for employees in the Retail and Concessions departments.
  • Completed weekly schedules with 45+ employees according to payroll policies.
  • Compose daily work logs and weekly schedules for two departments
  • Complete weekly schedules and zoning for over 250 associates.
  • Revised weekly schedules to meet needs of the business.
  • Assist in completing weekly schedules and replying to emails.
  • Assisted in completing weekly schedules and monthly calendars.
  • Developed weekly schedules for 20-100 warehouse employees.
  • Tracked trending sales to make weekly schedules.

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31. POS

low Demand
Here's how POS is used in Assistant Manager Of Operations jobs:
  • Established and maintained a daily tracking system via Microsoft Excel to archive every operation executed in the battalion for organizing purposes.
  • Assisted with maintenance of accounting ledgers by verifying and posting account transactions and reconciling all monthly statements and related transactions.
  • Established positional requirements and conducted interviews to fill highly technical positions that ensured 24/7 operations were able to be maintained.
  • Monitored expense and staffing budgets, administered and controlled corporate safety program in order to reduce exposure and liabilities.
  • Mentored and maintained accountability of soldiers within the platoon, providing positive guidance for their personal and professional development.
  • Composed standard operating procedures for program operations and promoted environment of constant improvement by incorporating Six Sigma methodologies.
  • Developed marketing strategies and ambassador programs to target local residents and businesses to restore positive cash position.
  • Preserve positive work-atmosphere by communicating with coworkers, volunteers, supervisors and customers/donors cordially and effectively.
  • Cultivated positive relationships with key stakeholders to established strategic business alliances and better vendor relationships.
  • Composed customer agreements utilizing company computer systems to process orders and payment plans.
  • Utilize company reward/recognition programs to promote excellence across departments and force positive multiply behaviors
  • Directed local Postal fleet activities, including contract negotiations with local maintenance facilities.
  • Create a positive store experience with optimal merchandise presentation and process management.
  • Develop and maintain positive working relationships with internal and external customers.
  • Listen attentively to customer need to ensure a positive customer experience.
  • Recorded and deposited all monetary transactions for brewery tours and tasting.
  • Compose activities for the neighboring communities to generate new business relationships.
  • Position role increased to include marketing and purchasing responsibilities.
  • Completed restaurants closing procedures and manage drawers and deposits.
  • Maintained positive environment weighing heavily on communication and assertiveness.

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32. New Accounts

low Demand
Here's how New Accounts is used in Assistant Manager Of Operations jobs:
  • Managed daily operations including all stock and bond trading, trade reconciliation, account documentation, new accounts, and cashiering.
  • Supervised branch operations, managed and trained direct reports, processed loans, created new accounts, and reconciled existing accounts.
  • Cross-trained fellow employees in all areas of operations, cashiering, document controller, wire operator's corrections and new accounts.
  • Worked directly with sales force to prepare, plan and implement all aspects in the initiation of all new accounts.
  • Assisted in marketing properties for Clients and Tenants using social and print media to increase revenue and gain new accounts.
  • Assisted Operations Manager in day-to-day supervision of Operations including order entry, cashiering, New Accounts and customer problems.
  • Applied bank regulations and policies, conducted everyday teller transactions, and opened new accounts.
  • Implemented a New Accounts Incentive and Sales Person of the Month programs for sales force.
  • Combined management and sales skills to secure new accounts resulting in consistently reaching sales goals.
  • Oversee the daily operations of the New Accounts, Customer Service and Teller areas.
  • Opened new accounts (Savings and Checking accounts, CD's and others).
  • Worked closely with client services and sales to ensure smooth implementation of new accounts.
  • Assist Retail Manager with sales leads to acquire new accounts for potential customers.
  • Set up new accounts, calculated payroll hours and wrote employee checks.
  • Process teller transactions for customers including opening new accounts and closing accounts.
  • Established new accounts and pricing structures commensurate with customer's purchase habits.
  • Assisted in the setup, scheduling, and maintaining of new accounts.
  • Provided backup to New Accounts and CSR's area as needed.
  • Assist (Laboratory) operations manager in establishing new accounts.
  • Approved new accounts, option updates, and conversion requests.

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33. Training Programs

low Demand
Here's how Training Programs is used in Assistant Manager Of Operations jobs:
  • Identified internal and external training requirements and established training programs, inspections, and evaluations to achieve organizational goals.
  • Assisted in development and coordinated implementation of Standard Operating Procedures, communication protocols, business processes and training programs.
  • Developed and implemented training programs on policies and procedures in accordance with industries legal and compliance regulations.
  • Managed training programs for the both military and civilian personnel for a 750 person counterintelligence organization.
  • Work with senior leadership and program managers ensuring efficiency and effeteness of training programs.
  • Developed supervisory and first-tier leadership training programs, curriculum, and seminars.
  • Developed and implemented training programs; evaluated instruction and performance outcomes.
  • Implement initial and ongoing training programs to maximize staff productivity.
  • Propose Development and implementation of associate training programs to management.
  • Supervised and evaluated employees and facilitated effective staff training programs.
  • Designed and implemented comprehensive employee safety and training programs.
  • Attended all offered extended training programs provided.
  • Started in the cashier position and quickly advance through management training programs to the position of Assistant Manager of Operations.
  • Screen, test, counsel, and recommend employees for participation in internal or external educational and training programs.
  • Develop yearly retail sales and education goals of staff, maintain CEU's & vendor staff training programs.
  • Supervised band directed all employee disciplinary and training programs, safety programs, and store improvement projects.
  • Staff Training Wrote training programs for casino table games, supervisory skills, and customer service.
  • Designed and implemented policies and customer service training programs for front line employees and managers.
  • Coordinated & schedule training programs to equip agents with advance skills and thereby enhancing productivity.
  • Provided for staff training and development including online classes and outside technical training programs.

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34. Action Plans

low Demand
Here's how Action Plans is used in Assistant Manager Of Operations jobs:
  • Develop action plans by preparing detailed tour notes for supervisory positions and oversee execution.
  • Identified data collection problems and produced/implemented action plans for the resolution of these problems.
  • Identified deficiencies and implemented action plans to improve branch operations.
  • Developed/executed action plans to improve operational controls and mitigate losses.
  • Developed recommendations and action plans for executives across all departments.
  • Developed and executed action plans to improve operational controls.
  • Administer performance improvement action plans and foster employee development.
  • Coordinated with Store Manager to perform audits and create action plans, as well as to identify and resolve operational issues.
  • Drive effective identification of root cause for operational losses/ near misses and ensure action plans are designed to mitigate ongoing risk.
  • Assisted with developing action plans, and communications to store associates on the results of the Associate 1st Survey.
  • Analyzed and devised action plans to optimize placement of merchants' products and ensure the best possible end-user experience.
  • Ensured executive team compliance to reporting processes and supported action plans for areas for improvement identified in reports.
  • Trained staff, devised action plans for individual goal tracking, provided positive feedback; performed branch audits.
  • Translate goals into action plans to grow sales and key financial indicators of the business.
  • Analyze Strength and weaknesses for Team members and develop Action Plans with inputs from SME.
  • Tracked sales/ memberships and developed weekly action plans to increase selling; prioritizing top products.
  • Support associate and customer satisfaction in providing guidance on action plans implementing the business needs.
  • Conduct safety tours to measure safety deficiencies and create action plans to correct.
  • Manage and monitor store inventory and reduce shrinkage by implementing sound action plans.
  • Set up action plans for areas where quality is not meeting standards.

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35. New Associates

low Demand
Here's how New Associates is used in Assistant Manager Of Operations jobs:
  • Coordinate and administer extensive training for new associates teaching company expectations and protocol.
  • Motivated, trained and developed and communicate Company objectives to new associates.
  • Participate in staffing selections for new associates and internal promotions.
  • Provided administrative training to new associates.
  • Trained new associates on receiving responsibilities.
  • Provided in-depth training for all new associates in order to meet corporate and customer expectations and to increase sales and profitability.
  • Opened a brand new location and assisted in hiring, training, and mentoring new associates and managers.
  • Screened, interviewed and trained new associates to perform daily sales duties and retail operations.
  • Train new associates to use point of sale registers and customer service policy and procedures.
  • Conducted orientation with new associates and trained associated in various areas of the store.
  • Trained and developed new associates on selling skills and key sales tactics.
  • Trained and provided leadership for all new associates joining the department.
  • Assisted in the hiring and training of all new associates.
  • Recruited, hired, and trained all new associates.
  • Interviewed, on boarded and trained new associates.
  • Recruited, interviewed and trained new associates.
  • Trained and Developed new associates.
  • Handled workers' compensation claims, managed onboarding of new associates, and ensured proper training.

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36. Special Events

low Demand
Here's how Special Events is used in Assistant Manager Of Operations jobs:
  • Collaborated effectively with the General Manager to make programming decisions for classes, special events, membership promotions and advertising.
  • Work closely with development department to integrate corporate volunteers with special events.
  • Conducted and organized special events.
  • Represented organization at special events.
  • Directed swim lessons and other aquatic programming, figure skating, hockey programs, public skate sessions and year-round special events.
  • Coordinate conferences, meetings, or special events, such as luncheons Create, maintain, and enter information into databases.
  • Managed planning and logistics of the annual Assembly, annual Affiliate Assemblies, and other special events or large programs.
  • Provide planning, logistics, equipment and execution for weddings, festivals, corporate and other special events.
  • Coordinated with hotel executives, sales staff and banquet managers to prepare for hotel arrivals and special events.
  • Managed all in-house and catering events to successfully execute fundraisers, special events and private events.
  • Planned, organized and oversaw all recreation activities, services, programs and special events/facility rentals.
  • Assisted with other areas of the park as needed including interviewing, special events, etc.
  • Coordinated promotions and special events to add value to resort guest and club member experiences.
  • Assisted in the planning and execution of logistics for meetings and special events.
  • Delivered prepared restaurant dishes for catering, special events, and regular deliveries.
  • Organized and managed merchandise, food and promotional booths for special events.
  • Scheduled space or equipment for special events and prepare lists of participants.
  • Served as Special Events Coordinator and Liaison to in-house pet adoption groups.
  • Created training materials for daily catering operation, game-days and special events.
  • Assisted Special Events Coordinator by booking private events and coordinating parties.

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37. Daily Tasks

low Demand
Here's how Daily Tasks is used in Assistant Manager Of Operations jobs:
  • Assisted in the organization of tournaments as well as operated machinery necessary to complete daily tasks successfully.
  • Managed janitorial and maintenance staff by performing daily inspections and assigning daily tasks.
  • Delegated daily tasks and area of responsibilities.
  • Delegate daily tasks and supervise operations
  • Managed the assignment of personnel and equipment necessary for the completion of daily tasks across different elements of the organization.
  • Conducted orientation, trained, coached, and managed Department Managers and all associates in execution of daily tasks.
  • Organized and scheduled the resources needed to meet daily tasks in order to reach weekly training goals.
  • Assist manager in daily tasks, review numbers for the store daily, weekly and monthly profit.
  • Work directly with Operations Manager to oversee daily tasks and manage 15 employees according to needs.
  • Train new employees in the trade of embroidery, complete daily tasks efficiently and promptly.
  • Channeled resources (associates, equipment) required to carry out daily tasks and projects.
  • Schedule and dispatch employees on their daily tasks and make sure they run efficiently.
  • Review merchandise selling reports; this is in addition to the above daily tasks.
  • Assist in creating employee schedules and assigning daily tasks to warehouse and delivery staff.
  • Provided direction to associates to ensure floor coverage and completion of daily tasks.
  • Assist general manager with daily tasks and communicate directives, policies and procedures.
  • Ensured all employees were assigned daily tasks and made sure they were completed.
  • Assisted with kids club and Management personnel with daily tasks wherever necessary.
  • Oversee scheduling of associates for daily tasks (25-30 men).
  • Experience in creating the employees work schedules and assigning daily tasks.

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38. Product Knowledge

low Demand
Here's how Product Knowledge is used in Assistant Manager Of Operations jobs:
  • Developed customer and vendor relationships through training, product knowledge, event planning, operational and logistic integrity.
  • Demonstrate excellent product knowledge, resulting in increased sales and customer satisfaction.
  • Provide excellent customer service through extensive product knowledge.
  • Order, and coordinate office equipment, supplies, and services, review and revised official documents, research product knowledge.
  • Learned and demonstrated tuxedo product knowledge, including sizing in all divisions, style, availability, and accessory options.
  • Train and develop sales associates in all operations, sales skills, customer service skills, and product knowledge.
  • Create and execute daily goals (events, coverage, and product knowledge) to grow the fragrance business.
  • Shared product knowledge with customers while making personal recommendations, helping customers select merchandise based on their needs.
  • Enhanced the experience by communicating sales expectations, daily restock guidelines and product knowledge to the sales team.
  • Trained staff on customer service, product knowledge, shipping and receiving, and loss prevention.
  • Improved beer and liquor sales by furthering product knowledge through building strong vendor relationships.
  • Trained associates in sales, customer service and product knowledge to ensure optimal effectiveness.
  • Train, develop and lead staff to promote quality guest service and product knowledge.
  • Set up monthly team meetings for product knowledge for a staff of 10.
  • Educated and coached employees on product knowledge, optimizing sales and customer loyalty.
  • Train and motivate all associates on customer service and product knowledge.
  • Provided expert technical product knowledge to sales staff and customers.
  • Developed a new more in depth product knowledge training program.
  • Train and motivate all associates through on-going programs in sales, customer service and continuing education of product knowledge.
  • Conducted daily meetings on people skills and product knowledge Opening and Closing store location.

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39. Special Projects

low Demand
Here's how Special Projects is used in Assistant Manager Of Operations jobs:
  • Assist Vice President with special projects and administrative requests, budget and balance revenues/expenditures for day-to-day operations.
  • Collaborate with internal PDPH units on immunization program activities and special projects.
  • Worked alongside Operations Manager and completed special projects as assigned.
  • Performed various duties as required and participated in special projects as deemed necessary and appropriate by the supervisor and/or department head.
  • Schedule labor to perform a variety of special projects to meet customer demands, including special labeling and case pack.
  • Supervised road crews to do special projects such as stripping, waxing, and refinishing various floor surfaces.
  • Planned and assigned non-routine work, sets priorities, and schedules the completion of special projects.
  • Managed special projects such as the annual IRS 1099 filing process for the Defined Contribution department.
  • Assist in operational, sales, marketing, web and special projects as needed.
  • Advised and assisted senior Operations Department staff with several special projects to include:.
  • Assisted in special projects and helped in the review process of implementing treasury controls.
  • Worked on special projects at other stores including Concord NC and Pigeon Forge.
  • Perform other duties and assist with special projects as assigned by the Manager.
  • Provided leadership and management for special projects as assigned by the Plant Manager.
  • Organized special projects, recruited, and trained associates in all areas.
  • Managed a cross-functional team responsible for customer service and special projects.
  • Interact internally on special projects, studies, and customer requests.
  • Assign tasks or special projects daily to housekeeping staff where needed.
  • Support the Director of Operations as needed with special projects.
  • Executed special projects working directly with President and Vice President.

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40. Performance Management

low Demand
Here's how Performance Management is used in Assistant Manager Of Operations jobs:
  • Promoted teamwork and exemplary customer service through open communication, employee participation, performance management, and professional development.
  • Evaluate performance for personnel actions- training development, performance management, problem resolution, discipline and terminations.
  • Mentor associates on career development through performance management, goal-based expectations and results-driven outcomes.
  • Led performance management process, including semi-annual associate reviews and disciplinary proceedings.
  • Manage associate Performance Management with Hourly Performance reviews and daily auditing.
  • Collaborate with the Operations Manager on strategic planning and performance management.
  • Developed, implemented, and evaluated performance management programs and procedures.
  • Assisted Operations Manager with implementation of the Performance Management Program.
  • Utilized performance management metrics and statistics to exceed performance goals.
  • Assisted site manager with all daily office operations including payroll, staff training, employee interview and performance management.
  • Conduct active performance management using data and metrics to track, monitor, and adhere to all KPI/SL goals.
  • Provide training, coaching and feedback, PMP's (Performance Management Process) and quarterly performances reviews.
  • Partnered with Branch Manager to manage hiring, performance management and compensation of Tellers and Universal Bankers.
  • Prepared and administered Performance Reviews and employed Performance Management processes, with a lot of coaching involved.
  • Provided employee training and coordinated the performance management process; established wages and compensation changes.
  • Directed all training and development, in charge of performance management.
  • Assist with hiring, coaching, performance management and reviews.
  • Directed operations team of 35 with oversight for performance management, workflow, delegation of responsibilities, and evaluations.
  • Maintain personnel benefits such as performance management, employee relations and resource planning.
  • Provide direct supervision, training and performance management to supervisors and staff.

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41. Disciplinary Actions

low Demand
Here's how Disciplinary Actions is used in Assistant Manager Of Operations jobs:
  • Participated in personnel decisions as appropriate including hiring, scheduling, disciplinary actions, and evaluating performance.
  • Administered uniform inspections, post order inspections, and applied disciplinary actions for security officers.
  • Provided recognition, counseling and disciplinary actions in a consistent and timely manner.
  • Administer warnings and disciplinary actions including termination as needed.
  • Handle disciplinary actions and terminate employees as necessary.
  • Write employee evaluations, disciplinary actions and termination.
  • Handled all branch disciplinary actions and terminations.
  • Coached and provided disciplinary actions as needed.
  • Document and report disciplinary actions as needed.
  • Train new staff, perform disciplinary actions, and provide input for formal written performance appraisals.
  • Interviewed and helped hire new candidates; issued disciplinary actions, including terminations, as needed.
  • Supervised 8 employees, approved time off and implemented disciplinary actions up to and including termination.
  • Initiate personnel actions such as hiring, transfers, promotions evaluations, disciplinary actions and terminations.
  • Handled issue resolution, employee training matrices, annual reviews and disciplinary actions.
  • Tracked office of 46 personnel disciplinary actions, vacation request and awards.
  • Handle coaching, verbal, and written disciplinary actions.
  • Managed hiring, training, and disciplinary actions.
  • Involved in the hiring and disciplinary actions.
  • Provided daily leadership and development to teammembers to include positive observations and disciplinary actions.
  • carried out disciplinary actions when necessary.

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42. Weekly Basis

low Demand
Here's how Weekly Basis is used in Assistant Manager Of Operations jobs:
  • Coordinated assembly and distribution of statistics for various professional basketball and volleyball teams on a weekly basis.
  • Scheduled staff on a weekly basis and replaced staff in all areas of the club as needed.
  • Tracked apparel sales on weekly basis to ensure alignment with company sales; adjusted payroll when necessary.
  • Manage store supplies on a weekly basis with consideration to space constraints and P&L.
  • Led associate engagement and implementation of financial plans to maintain KPI performance on a weekly basis.
  • Performed payroll for employees on a weekly basis, and data entry of proper documentation.
  • Performed training for staff and presented WEBEX training on a weekly basis for clients.
  • Provide on-site client support in person on a weekly basis and maintain client relationships.
  • Schedule staff of approximately 25 on a weekly basis based on budget and workload.
  • Coordinate brochure slot placement changes with sales for 34 different layouts on weekly basis.
  • Shop and price fuel on a weekly basis for a 10,000 gallon tank.
  • Helped coordinate staffing and determine overtime needed to achieve goals on weekly basis.
  • Meet with club manager to review and discuss projections on a weekly basis.
  • Manage open order reports and conduct meetings with customers on a weekly basis.
  • Coordinated work schedules for over 130 employees on a weekly basis 7.
  • Review open order reports with Design Consultants on a weekly basis.
  • Communicate on a weekly basis with T-mobile representatives for each location.
  • Processed the payroll of all staffing employees on a weekly basis.
  • Schedule employee and floor supervisor shifts on a weekly basis.
  • Attend all staff managers meetings on a weekly basis.

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43. Phone Calls

low Demand
Here's how Phone Calls is used in Assistant Manager Of Operations jobs:
  • Manage 120+drivers and over 2000 deliveries each day; direct phone calls to appropriate manager; setup special deliveries upon request
  • General office duties: typing of correspondence, scheduled appointments, proposals, itineraries, screen and refer phone calls.
  • Implement and maintain a systematic follow-up program of phone calls and visits for delinquent accounts, satisfied and unsatisfied accounts.
  • Handle all telephone calls in a professional and thorough manner Handle chat and email communication according to department policies.
  • Consulted and confirmed wedding details with clients in person, through phone calls, and via email.
  • Performed the tasks of writing minutes of meeting and forwarding phone calls to the operation manager.
  • Answer telephone calls and customer questions on store merchandise in a polite and helpful manner.
  • Check members in, answering phone calls, scheduling appointments, prepare daily safety meetings.
  • Answer customer phone calls and emails and document this activity in Team Viewer.
  • Audited phone calls to ensure calls are being handled effectively and expediently.
  • Managed executive calendars, phone calls, mail, appointments and meetings.
  • Screened phone calls, took messages, and directed calls where appropriate.
  • Receive multiple customer service phone calls and dispatch any needed information.
  • Answered phone calls to provide customers with needed services/goods.
  • Answered scenario phone calls from Account Executives.
  • Experienced a high volume of telephone calls.
  • Answer member and guest phone calls.
  • Take Payments Take Phone calls, book games Assist in marketing and social media outlets
  • Create labels for instore shipping Answer phone calls and customer service.

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44. Office Staff

low Demand
Here's how Office Staff is used in Assistant Manager Of Operations jobs:
  • Supervised office staff and facilitated partner relationships of the company.
  • Managed office staff regarding office policies and responsibilities.
  • Assist in the management of the day to day operations of contracted drivers and office staff.
  • Direct supervisor for 25, field supervisors and office staff, 2,000 field employees overall.
  • Complete supervision of 5 Supervisors along with 150 drivers, office staff, and mechanics.
  • Managed and lead operations and tasks conducted by front office and back office staff.
  • Managed the scheduling, training, mentoring, and evaluation front office staff.
  • Supervised FX/MM back office staff handling all money market and F/X transactions.
  • Managed an office staff of 18 employees focusing on training and operations.
  • Manage office staff of 13 as well as monitor 150 drivers.
  • Managed a warehouse and office staff of 36 employees.
  • Managed office staff including hiring, training and reviews.
  • Supervised office staff, production and trucking personnel.
  • Manage office staff responsible for billing and payroll.
  • Completed payroll for all office staff and therapists.
  • Maintained strong client relationships by ensuring clear communication between kitchen and front office staff, catering sales management, and clients.
  • Completed payroll for office staff as well as drivers Human Resource duties: Hiring of drivers and other garage staff.
  • Oversee office staff, technicians, delivery drivers, inventory and customer serivce.

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45. Monthly Reports

low Demand
Here's how Monthly Reports is used in Assistant Manager Of Operations jobs:
  • Reviewed and prepared proposals for potential business and prepared monthly reports of alarm activity for all Maintenance Clients.
  • Managed benefits service department for group dental policies*Maintained quality service standards and submitted monthly reports on production.
  • Generated weekly and monthly reports including staffing, accounts receivable, and inventory management reports.
  • Handled daily deposits and produced weekly/monthly reports.
  • Completed four daily and five monthly reports tracking waivers, accession data, education requirements, police involvement and security clearances.
  • Prepared daily, weekly and monthly reports, plus other administration tasks, Communicated with the teams in the field.
  • Manage accuracy of run tickets; compiled daily and monthly reports of barrels hauled for customer reports and invoicing.
  • Submit monthly reports tracking audits, teller attendance, cash items, unidentified deposits and teller transactions.
  • Maintained daily and monthly reports via computer data entry per OSHA and State of Texas guidelines.
  • Generated weekly and monthly reports indicating project status, and highlighted issues to senior management.
  • Utilized database to retrieve sales projections and organized monthly reports on profit and loss statements.
  • Generated daily, weekly, and monthly reports for submission to the company's CEO.
  • Provide daily, weekly, and monthly reports detailing monitored observations and team statistics.
  • Organized weekly and monthly reports for clients, local facilities and corporate offices.
  • Manage weekly and monthly reports for both commercial and residential installations.
  • Create monthly reports for Table Games analysis and review financial reports.
  • Provided monthly reports summarizing advertising and sales directly to the CEO.
  • Compiled documentation for daily, weekly, and monthly reports.
  • Compiled and analyzed data to prepare monthly reports and statements.
  • Created monthly reports used in tracking site performance.

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46. Cycle Counts

low Demand
Here's how Cycle Counts is used in Assistant Manager Of Operations jobs:
  • Aided in physical inventories and cycle counts including analyzing and correcting inaccurate cycle counts and inventory discrepancies.
  • Developed Excel spreadsheets to track daily cycle counts, vehicle maintenance schedules, employee productivity, and general warehouse supplies.
  • Inventory specialist, cycle counts, customer service, and leading the team to a successful day at work
  • Completed cycle counts, price changes pull and holds in a timely and accurately manner.
  • Conduct weekly inventory cycle counts to control costs and ensure optimal service.
  • Organized inventory reconciliation, cycle counts, and client/vendor credits and debits.
  • Implemented the need for Physical Inventories and Cycle Counts as necessary.
  • Conducted daily cycle counts to maintain 98% on inventory count.
  • Coordinated efforts between Inventory -Cycle Counts team and warehouse associates.
  • Perform daily Inventory cycle counts, quarterly full physical inventory.
  • Conducted weekly cycle counts on bulk and finished goods.
  • Perform cycle counts and research of any discrepancies.
  • Assist with daily negatives and cycle counts.
  • Completed monthly and daily cycle counts.
  • Executed MAPs & POP as directed by corporate, did regular cycle counts and inventory.
  • Reconcile inventory, cycle counts, KPI spreadsheets, ERP reviews, barcoding management.
  • Supervised quarterly inventories and tracked daily cycle counts (5,500 SKUs).
  • Wholesale Trade/Import-Export Forklift, packing, shipping, receiving, cycle counts
  • Executed cycle counts, interim inventories and planogram compliance.
  • Opened and closed store Assist in managing staff Priced store merchandise Cycle counts and managed the safe Stocked shelves and merchandise displays

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47. Office Supplies

low Demand
Here's how Office Supplies is used in Assistant Manager Of Operations jobs:
  • Monitored and maintained appropriate inventory levels of office supplies.
  • Specialized in selling technological office supplies.
  • Purchased all housekeeping and office supplies
  • Managed office operations including high volume e-mail and phones, office systems, office supplies, and service contracts.
  • Store operational issues and resolution, inventory control and integrity, receiving, furniture, and office supplies departments.
  • Initiated procurement forms for office supplies, fuel, aircraft parts and supplies ensuring all were FAA approved.
  • Reduced monthly office supplies expense by approximately $600K annually through establishing and managing very stringent cost controls.
  • Place orders for office supplies, infection control supplies, safety supplies, and small vehicle parts.
  • Lead and assist coworkers in the sale of business machines, furniture, and office supplies.
  • Request replacement of office supplies, computer and any equipment needed.
  • Ordered and distributed office supplies while adhering a fixed office budget.
  • Order janitorial, operational, and office supplies twice a month.
  • Ordered office supplies, equipment, and store merchandise as needed.
  • Ordered and maintained inventory of office supplies for two office sites.
  • Ordered office supplies, and scheduled office equipment maintenance and repairs.
  • Ordered required office supplies and maintained materials in appropriate areas.
  • Processed and tracked requisitions for purchase requests and office supplies.
  • Order all moving and office supplies for each location.
  • Ordered some material, office supplies and equipment.
  • Monitored, evaluated, and ordered office supplies.

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48. Technical Support

low Demand
Here's how Technical Support is used in Assistant Manager Of Operations jobs:
  • Provided quality customer service including PC desk technical support.
  • Planned and managed the Distance Learning technical support organization.
  • Managed and coordinated the operation and technical support.
  • Performed quality assurance testing for system and provided technical support and counseling to staff for all system related aspects.
  • Charged with costing and pricing; product formulation, raw material purchases, and product technical support.
  • Assisted customer inquirers regarding internet services and other technical support issues in the DSL Call Center.
  • Provided technical support for about four hundred users, including remote users and a remote office.
  • Worked with local, regional customer service and technical support regarding customer problem accounts.
  • Assisted traders with inquiries, quotes, execution of trades and technical support.
  • Respond to emergencies and provide technical support to staff (24/7/365).
  • Provided technical support to 10 sales yards from Panama City, FL.
  • Provide technical support to the University`s Client Services Department.
  • Supervised two teams for customer technical support.
  • Provided all technical support for the location
  • Coordinate with organizations in regards to telecommunication equipment technical support and troubleshooting procedures.
  • Collaborated with Technical Support department to ensure they effectively resolved wireless transmission problems.
  • Network administration of the wireless systems for handheld registration, and technical support for the AS400 IBM interface.
  • Provide onsite setup, operation, technical support, and customer service for hundreds of live production.
  • Trouble shooted and resolved several technical support issues from the UAT cycle for these campuses.
  • Provide Technical Support - Accompany Operations Manager/General Manager on sales calls to lend assistance with operations questions an develop customer rapport.

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49. Powerpoint

low Demand
Here's how Powerpoint is used in Assistant Manager Of Operations jobs:
  • Supported new business development by planning seminars, preparing PowerPoint presentations, and conducting research on prospects.
  • Developed PowerPoint presentations for senior management team.
  • Utilized PowerPoint to conduct sales presentations, Excel to manage reports and Word to accurately draft, design and submit resumes.
  • Use of Microsoft Excel, Word, PowerPoint and Outlook on a daily basis.
  • Created PowerPoint presentations exhibiting revenue and attendance at the end of each season.
  • Developed clear and easy to follow SOP guidelines and effective PowerPoint learning tools.
  • Utilize MS Word, Excel, PowerPoint, Outlook and internet regularly.
  • Skilled in using Word, Excel, PowerPoint.
  • Maintain PowerPoint presentation for command and staff meetings.
  • Well versed with MS Word, MS Excel, MS Access, MS PowerPoint and VBA.
  • Create marketing using Microsoft PowerPoint and Word Host and coordinated multiple events with outside vendors and consistently surpassing sales goals.
  • Play a vital role in supporting project manager with creating SOPs for training purposes using Word and PowerPoint.
  • Utilize Basic Microsoft Word, Excel, PowerPoint and 10 key.Utilize all office equipment.
  • Use of Microsoft Word, Excel and Powerpoint.
  • Developed business mapping workflows via Visio and PowerPoint.
  • Provide design services with in-store and in-home appointments for clients through floorplan software programs and powerpoint presentations.

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50. Operations Staff

low Demand
Here's how Operations Staff is used in Assistant Manager Of Operations jobs:
  • Implemented department performance monitoring systems for all operations staff and establish standards and expectations of performance.
  • Assisted Operations Manager in daily tasks such as supervision of operations staff
  • Lead Computer Operator Supervised Computer Operations Staff.
  • Implemented new procedures that led to my stores becoming one of the top operations staff within the company.
  • Improved supervisory staff and ensured greater compliance of Corporate Programs by establishing classes for Underwriting and Operations Staff.
  • Managed operations staff of 20 and supported sales staff of 25 with a monthly volume of $100M.
  • Make sure all Operations staff reaches both individual and collective supplement, EFT and retail monthly sales goals.
  • Assist the Operations Manager with overall direction, coordination and management of the operations staff.
  • Direct and guide the operations staff to meet daily priorities and achieve branch objectives.
  • Created incentives to increase Operations staff productivity and produced weekly Operations' staff schedules.
  • Trained operations staff and led the transition to a new computerized Parts Inventory System.
  • Resolve complaints and major incidents that cannot be resolved by operations staff.
  • Hired, trained and managed sales and operations staff of 25.
  • Implemented integration of new systems and procedures to Results Operations staff.
  • Recruited, coached, supervised, and evaluated operations staff.
  • Train, mentor and evaluate ten members of Operations staff.
  • Manage and support the Delivery Operations staff and administrative functions.
  • Assisted in mentoring and developing branch operations staff.
  • Create and coordinate operations staff schedule.
  • Managed daily work flow of operations staff to assure proper compliances and policy standards.

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20 Most Common Skill for an Assistant Manager Of Operations

Safety Procedures26.3%
Weekly Payroll11.2%
Direct Supervision8.3%
Financial Statements7%
Daily Operations5.3%
Inventory Control4.9%
Loss Prevention4.7%
Customer Service4.1%

Typical Skill-Sets Required For An Assistant Manager Of Operations

RankSkillPercentage of ResumesPercentage
1
1
Safety Procedures
Safety Procedures
20.7%
20.7%
2
2
Weekly Payroll
Weekly Payroll
8.9%
8.9%
3
3
Direct Supervision
Direct Supervision
6.5%
6.5%
4
4
Financial Statements
Financial Statements
5.5%
5.5%
5
5
Daily Operations
Daily Operations
4.2%
4.2%
6
6
Inventory Control
Inventory Control
3.9%
3.9%
7
7
Loss Prevention
Loss Prevention
3.7%
3.7%
8
8
Customer Service
Customer Service
3.2%
3.2%
9
9
Sales Floor
Sales Floor
2.7%
2.7%
10
10
Logistics
Logistics
2.6%
2.6%
11
11
Sales Goals
Sales Goals
2.6%
2.6%
12
12
Company Policies
Company Policies
2.1%
2.1%
13
13
Retail Store
Retail Store
2%
2%
14
14
Staff Members
Staff Members
1.7%
1.7%
15
15
Human Resources
Human Resources
1.5%
1.5%
16
16
Inventory Management
Inventory Management
1.5%
1.5%
17
17
Performance Reviews
Performance Reviews
1.5%
1.5%
18
18
Data Entry
Data Entry
1.4%
1.4%
19
19
Company Standards
Company Standards
1.4%
1.4%
20
20
Front Desk
Front Desk
1.3%
1.3%
21
21
Osha
Osha
1.3%
1.3%
22
22
Front End
Front End
1.1%
1.1%
23
23
Day-To-Day Operations
Day-To-Day Operations
1.1%
1.1%
24
24
Bank Deposits
Bank Deposits
1.1%
1.1%
25
25
Customer Complaints
Customer Complaints
1%
1%
26
26
Ensure Compliance
Ensure Compliance
1%
1%
27
27
Customer Relations
Customer Relations
0.9%
0.9%
28
28
Corrective Action
Corrective Action
0.8%
0.8%
29
29
Direct Reports
Direct Reports
0.8%
0.8%
30
30
Weekly Schedules
Weekly Schedules
0.7%
0.7%
31
31
POS
POS
0.7%
0.7%
32
32
New Accounts
New Accounts
0.7%
0.7%
33
33
Training Programs
Training Programs
0.7%
0.7%
34
34
Action Plans
Action Plans
0.7%
0.7%
35
35
New Associates
New Associates
0.6%
0.6%
36
36
Special Events
Special Events
0.6%
0.6%
37
37
Daily Tasks
Daily Tasks
0.6%
0.6%
38
38
Product Knowledge
Product Knowledge
0.6%
0.6%
39
39
Special Projects
Special Projects
0.6%
0.6%
40
40
Performance Management
Performance Management
0.5%
0.5%
41
41
Disciplinary Actions
Disciplinary Actions
0.5%
0.5%
42
42
Weekly Basis
Weekly Basis
0.5%
0.5%
43
43
Phone Calls
Phone Calls
0.5%
0.5%
44
44
Office Staff
Office Staff
0.5%
0.5%
45
45
Monthly Reports
Monthly Reports
0.5%
0.5%
46
46
Cycle Counts
Cycle Counts
0.5%
0.5%
47
47
Office Supplies
Office Supplies
0.5%
0.5%
48
48
Technical Support
Technical Support
0.5%
0.5%
49
49
Powerpoint
Powerpoint
0.5%
0.5%
50
50
Operations Staff
Operations Staff
0.5%
0.5%

133,953 Assistant Manager Of Operations Jobs

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