Research Summary. Below we've compiled a list of the most important skills for an assistant manager of operations. We ranked the top skills based on the percentage of assistant manager of operations resumes they appeared on. For example, 29.0% of assistant manager of operations resumes contained sales floor as a skill. Let's find out what skills an assistant manager of operations actually needs in order to be successful in the workplace.

  • The most common hard skill for an assistant manager of operations is sales floor. 29.0% assistant managers of operations have this skill on their resume.
  • The second most common hard skill for an assistant manager of operations is front end appearing on 25.2% of resumes. The third most common is cash handling on 22.7% of resumes.
  • Three common soft skills for an assistant manager of operations are communication skills, leadership skills and management skills.

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Below we've compiled a list of the most important skills for an assistant manager of operations. We ranked the top skills based on the percentage of assistant manager of operations resumes they appeared on. For example, 29.0% of assistant manager of operations resumes contained sales floor as a skill. Let's find out what skills an assistant manager of operations actually needs in order to be successful in the workplace.

15 Essential Assistant Manager Of Operations Skills For Your Resume And Career

1. Sales Floor

Here's how sales floor is used on assistant manager of operations resumes:
  • Coordinate sales floor replenishment's with aggressively sustaining company standards.
  • Lead our stocking and replenishment teams to stock merchandise in a precise manor and replenish the sales floor completely each day.
  • Provide guidance to the merchandising team associates to expedite the flow of merchandise from the receiving area to the sales floor.
  • Demonstrated superb customer service skills while interacting with customers on the sales floor, over the phone, or through e-mail.
  • Maintained all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

2. Front End

Here's how front end is used on assistant manager of operations resumes:
  • Facilitated all operations including inventory management, receiving and front end activities.
  • Reestablished the culture of customer service on the front end by setting the bar for fast, friendly and courteous service.
  • Train, supervise, and develop all Front End and Lot Associates, and maintain adequate coverage through scheduling.
  • Manage all front end cashiers, door greeters, cart pushers, service desk, and the money center.
  • Assist in daily functions of retail store management as well as creating a schedule for front end cashiers.

3. Cash Handling

Here's how cash handling is used on assistant manager of operations resumes:
  • Performed daily account receivable duties including cash handling and preparation of deposit.
  • Managed administrative functions; human resources, cash handling, counting registers, safe, and making bank deposits.
  • Cash handling, entering in/ filing all important documents, inventory counts/ corrections, merchandising, shipping/ receiving inventory
  • Cash handling: counting, deposits, paid-ins, paid-outs, balancing, exchange, coin orders.
  • Assisted with Inventory, Sales, Customer Service, Orders and Cash Handling.

And if you’re looking for a job, here are the five top employers hiring now:

  1. AEA Investors Jobs (160)
  2. Citi Jobs (65)
  3. Ralph Lauren Jobs (47)
  4. Aeropostale Jobs (83)
  5. SBM Management Services Jobs (104)

4. Store Associates

Here's how store associates is used on assistant manager of operations resumes:
  • Managed the overall operations of the store or delivery operations while ensuring store associates are delivering excellent customer service.
  • Initiated and self-motivated store associates to drive and strive for continuous and sustained performance improvements.
  • Supervised store associates to include interviewing, hiring, motivating, coaching, training, developing, and communicating to associates.
  • Oversee store operations, recruit and train store Associates, develop employee motivation to excel in position and promote teamwork.
  • Create a positive working environment for all store associates by valuing and encouraging diversity, mutual respect, and teamwork.

5. Cleanliness

Here's how cleanliness is used on assistant manager of operations resumes:
  • Organized and oversaw daily operations, inventory & cleanliness.
  • Maintained highest quality of facility cleanliness and operation.
  • Ensured center cleanliness and execution of internal processes.
  • Maintained merchandising and overall cleanliness of store.
  • Performed daily maintenance and cleanliness.

6. POS

Here's how pos is used on assistant manager of operations resumes:
  • Possess knowledge of register functions and other computer software such as POS, Oracle, Microsoft Word, and Excel.
  • Cash Accounting, checks, cashier checks, and credit card balances at end of day register closing POS systems.
  • Helped implement new POS system, trained new employees, organized stock room and scheduled sample sales.
  • Monitored operations, inventory tracking, sales, and costs utilizing IRIS POS and Back Office Solution.
  • Supervised point-of-sale (POS) operations and filed a daily and weekly club revenue report.

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7. Safety Procedures

Here's how safety procedures is used on assistant manager of operations resumes:
  • Directed safety procedures, consistent implementation, safety program training, and accident/incident prevention.
  • Conduct safety meetings, investigate safety concerns, injuries and implement safety procedures.
  • Practiced and implemented safety procedures periodically with staff.
  • Run equipment operations and safety procedures training.
  • Conducted monthly safety meetings that contributed to the growth and development of employees by improving understanding of safety procedures and practices.

8. Safety Standards

Here's how safety standards is used on assistant manager of operations resumes:
  • Conducted inspections of facilities and operations to verify compliance with occupational safety standards and regulations.
  • Ensured compliance with regulatory and safety standards as well as organizational policies and procedures.
  • Improved OSHA requirements by implementing proactive safety standards, reducing disability claims.
  • Ensured Company safety standards were achieved.
  • Drive safety standards and environmental compliance.

9. Retail Store

Here's how retail store is used on assistant manager of operations resumes:
  • Provided operational direction for retail store and boarding facility environment.
  • Coordinate the schedule and transportation plans for material movement to retail stores utilizing a Transportation Management System (TMS).
  • Key Responsibilities and Results:* Manage a retail store which generates daily average sales of $18,000 in revenue.
  • Prepare cash reports and merchandise orders; and other similar duties pertaining to the management of a retail store.
  • Managed and organized a staff of 13 people within our customer service, sales team & retail storefront operation.

Assistant Manager Of Operations Jobs

10. Customer Satisfaction

Here's how customer satisfaction is used on assistant manager of operations resumes:
  • Established and implemented procedures to process co-marketing invoices with 30% improvement in turn-around time, resulting in increased customer satisfaction.
  • Core responsibilities included profit and loss accountability, customer satisfaction, merchandising, policy implementation, and supervision of hourly associates.
  • Streamlined work procedures and developed inventory and quality control procedures to enhance efficiency, minimize loss, and improve customer satisfaction.
  • Evaluated and responded to customer feedback; formulated strategies to stimulate sales while maintaining operational efficiency and maximizing customer satisfaction.
  • Improved operational management systems, processes and best practices that guarantee organizational well-being and the highest level of customer satisfaction.

11. Direct Reports

Here's how direct reports is used on assistant manager of operations resumes:
  • Participate in skill assessment process & develop individual executive performance objectives challenging direct reports to reach optimum performance level.
  • Provided expectations, accountability, and direction to direct reports.
  • Supervised direct reports in day-to-day store operations.
  • Provided career-related mentoring to direct reports, which helped retain talent and promote within through sponsorship, coaching and challenging them.
  • Supervised branch operations, managed and trained direct reports, processed loans, created new accounts, and reconciled existing accounts.

12. Store Operations

Here's how store operations is used on assistant manager of operations resumes:
  • Manage scheduling and daily performance with responsibilities not limited to daily store operations including shipments, inventory and daily accounting functions.
  • Managed in store operations including credit and inventory, training, personnel, and performed customer service responsibilities.
  • Managed store operations, including employee administration, coaching, inventory management and opening/closing procedures.
  • Manage store operations including transaction processing, financial recognition, and expense management.
  • Worked alongside Store Operations Manager for any projects deemed necessary for business operations.

13. Direct Supervision

Here's how direct supervision is used on assistant manager of operations resumes:
  • Direct supervision of four Production Supervisors*Manage the Production Planning Department
  • Direct supervision of shoplifting prevention and apprehension program.
  • Direct supervision of union and non-union vessel personnel.
  • Provided direct supervision, coaching, and leadership to a team of non-exempt employees including operators and senior specialists.
  • Provided direct supervision for over 5,000 service members in construction and heavy equipment training missions.

14. Logistics

Here's how logistics is used on assistant manager of operations resumes:
  • Managed logistics for multiple naval departments using the Naval Aviation Logistics Software interface including ordering materials required for preservation of aircraft.
  • Managed domestic and international logistics for an international company, including handling issues with the United States Customs Department.
  • Ensured subordinate personnel Maintained required supplies and logistics to support daily efficient operation of fast paced railroad site.
  • Job Purpose: Manage daily warehousing operations of a Caterpillar distribution facility serving a Cat logistics client operation.
  • Communicated with Logistics companies in order to create strong understanding of necessity of surpassing customer needs.

15. Front Desk

Here's how front desk is used on assistant manager of operations resumes:
  • Developed knowledge of front desk/reservation software system.
  • Supervised and scheduled a staff of 30 employees including front desk, child care, and facilities maintenance.
  • Conducted HR duties including interviewing for new positions and provided new hire orientations for front desk staff.
  • Assisted in managing front desk and housekeeping staff, including scheduling a total of 60 associates.
  • Train new employees on customer service skills, canine knowledge, and basics at front desk.
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The eight most common skills based on Assistant Manager Of Operations resumes in 2023.

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List Of Skills To Add To Your Assistant Manager Of Operations Resume

According to recent trends, the most relevant assistant manager of operations Resume Keywords for your resume are:

  • Sales Floor
  • Front End
  • Cash Handling
  • Store Associates
  • Cleanliness
  • POS
  • Safety Procedures
  • Safety Standards
  • Retail Store
  • Customer Satisfaction
  • Direct Reports
  • Store Operations
  • Direct Supervision
  • Logistics
  • Front Desk
  • Product Knowledge
  • Loss Prevention
  • Quality Standards
  • Human Resources
  • Corrective Action
  • Inventory Control
  • Process Improvement
  • Financial Reports
  • PowerPoint
  • Customer Complaints
  • Cash Control
  • Performance Reviews
  • Performance Management
  • Inventory Management
  • Disciplinary Actions
  • Performance Evaluations
  • Warehouse Operations
  • Evictions
  • KPI
  • Cycle Counts
  • Customer Relations
  • Training Programs
  • Sales Reports
  • Sales Associates
  • Bank Deposits
  • Equipment Maintenance
  • Customer Issues
  • Excellent Guest
  • Customer Orders
  • Financial Statements
  • Customer Inquiries
  • Employee Scheduling
  • ATM

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Online Courses For Assistant Manager Of Operationss

One of the best ways to acquire the skills needed to be an assistant manager of operations is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since assistant managers of operations benefit from having skills like sales floor, front end, and cash handling, we found courses that will help you improve these skills.

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17. Operations Management

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Have you ever wondered about the right methods to improve productivity, configure your supply chain or address the demand on hand? In recent years, businesses have strived to improve productivity and quality, reduce costs and delivery times, and embrace flexibility and innovation. These strategies are part of the Operations Management (OM) activities that service and manufacturing organizations engage in. Operations Management helps you to understand the role of OM in a firm and to develop...

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18. Cloud Operations Management on AWS

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In this course, learn how to leverage AWS services to operate at cloud scale with governance and agility at the core. AWS Cloud Operations provides a model and tools for a secure and efficient way to operate in the cloud. You can transform your organization, modernize and migrate your applications, and accelerate innovation with AWS. With the rise of cloud, organizations also increasingly require dedicated cloud engineers who apply a mix of business and technical expertise to assess a...

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19. Inventory and Portfolio Management

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Inventory is also company money, materialized in supplies towards the elaboration of products in-process, finished and for sale. Keeping an organized and updated inventory will allow you to save time and resources. Also, knowing that type of product you have available and what state it is in helps in organizing what you already have, so you will not have waste and you will be able to sell as you produce. Inventory is a hidden treasure for companies. In this online course you will learn to...

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20. Introduction to Operating Systems by Georgia Tech


Introduction to Operating Systems is a graduate-level introductory course in operating systems. This course teaches the basic operating system abstractions, mechanisms, and their implementations. The core of the course contains concurrent programming (threads and synchronization), inter process communication, and an introduction to distributed operating systems. The course is split into four sections: (1) Introduction, (2) Process and Thread Management, (3) Resource Management and...

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