Assistant Manager Of Operations Skills For Your Resume And Career

Research Summary. Below we've compiled a list of the most important skills for an assistant manager of operations. We ranked the top skills based on the percentage of assistant manager of operations resumes they appeared on. For example, 29.0% of assistant manager of operations resumes contained sales floor as a skill. Let's find out what skills an assistant manager of operations actually needs in order to be successful in the workplace.

The most common hard skill for an assistant manager of operations is sales floor. 29.0% assistant managers of operations have this skill on their resume.
The second most common hard skill for an assistant manager of operations is front end appearing on 25.2% of resumes. The third most common is cash handling on 22.7% of resumes.
Three common soft skills for an assistant manager of operations are communication skills, leadership skills and management skills.

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Below we've compiled a list of the most important skills for an assistant manager of operations. We ranked the top skills based on the percentage of assistant manager of operations resumes they appeared on. For example, 29.0% of assistant manager of operations resumes contained sales floor as a skill. Let's find out what skills an assistant manager of operations actually needs in order to be successful in the workplace.

15 Essential Assistant Manager Of Operations Skills For Your Resume And Career

1. Sales Floor

Here's how sales floor is used on assistant manager of operations resumes:

Coordinate sales floor replenishment's with aggressively sustaining company standards.
Lead our stocking and replenishment teams to stock merchandise in a precise manor and replenish the sales floor completely each day.
Provide guidance to the merchandising team associates to expedite the flow of merchandise from the receiving area to the sales floor.
Demonstrated superb customer service skills while interacting with customers on the sales floor, over the phone, or through e-mail.
Maintained all visual merchandising standards, directives, promotions, and overall cleanliness and organization of the sales floor and stockroom.

2. Front End

Here's how front end is used on assistant manager of operations resumes:

Facilitated all operations including inventory management, receiving and front end activities.
Reestablished the culture of customer service on the front end by setting the bar for fast, friendly and courteous service.
Train, supervise, and develop all Front End and Lot Associates, and maintain adequate coverage through scheduling.
Manage all front end cashiers, door greeters, cart pushers, service desk, and the money center.
Assist in daily functions of retail store management as well as creating a schedule for front end cashiers.

3. Cash Handling

Here's how cash handling is used on assistant manager of operations resumes:

Performed daily account receivable duties including cash handling and preparation of deposit.
Managed administrative functions; human resources, cash handling, counting registers, safe, and making bank deposits.
Cash handling, entering in/ filing all important documents, inventory counts/ corrections, merchandising, shipping/ receiving inventory
Cash handling: counting, deposits, paid-ins, paid-outs, balancing, exchange, coin orders.
Assisted with Inventory, Sales, Customer Service, Orders and Cash Handling.

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4. Store Associates

Here's how store associates is used on assistant manager of operations resumes:

Managed the overall operations of the store or delivery operations while ensuring store associates are delivering excellent customer service.
Initiated and self-motivated store associates to drive and strive for continuous and sustained performance improvements.
Supervised store associates to include interviewing, hiring, motivating, coaching, training, developing, and communicating to associates.
Oversee store operations, recruit and train store Associates, develop employee motivation to excel in position and promote teamwork.
Create a positive working environment for all store associates by valuing and encouraging diversity, mutual respect, and teamwork.

5. Cleanliness

Here's how cleanliness is used on assistant manager of operations resumes:

Organized and oversaw daily operations, inventory & cleanliness.
Maintained highest quality of facility cleanliness and operation.
Ensured center cleanliness and execution of internal processes.
Maintained merchandising and overall cleanliness of store.
Performed daily maintenance and cleanliness.

6. POS

Here's how pos is used on assistant manager of operations resumes:

Possess knowledge of register functions and other computer software such as POS, Oracle, Microsoft Word, and Excel.
Cash Accounting, checks, cashier checks, and credit card balances at end of day register closing POS systems.
Helped implement new POS system, trained new employees, organized stock room and scheduled sample sales.
Monitored operations, inventory tracking, sales, and costs utilizing IRIS POS and Back Office Solution.
Supervised point-of-sale (POS) operations and filed a daily and weekly club revenue report.

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7. Safety Procedures

Here's how safety procedures is used on assistant manager of operations resumes:

Directed safety procedures, consistent implementation, safety program training, and accident/incident prevention.
Conduct safety meetings, investigate safety concerns, injuries and implement safety procedures.
Practiced and implemented safety procedures periodically with staff.
Run equipment operations and safety procedures training.
Conducted monthly safety meetings that contributed to the growth and development of employees by improving understanding of safety procedures and practices.

8. Safety Standards

Here's how safety standards is used on assistant manager of operations resumes:

Conducted inspections of facilities and operations to verify compliance with occupational safety standards and regulations.
Ensured compliance with regulatory and safety standards as well as organizational policies and procedures.
Improved OSHA requirements by implementing proactive safety standards, reducing disability claims.
Ensured Company safety standards were achieved.
Drive safety standards and environmental compliance.

9. Retail Store

Here's how retail store is used on assistant manager of operations resumes:

Provided operational direction for retail store and boarding facility environment.
Coordinate the schedule and transportation plans for material movement to retail stores utilizing a Transportation Management System (TMS).
Key Responsibilities and Results:* Manage a retail store which generates daily average sales of $18,000 in revenue.
Prepare cash reports and merchandise orders; and other similar duties pertaining to the management of a retail store.
Managed and organized a staff of 13 people within our customer service, sales team & retail storefront operation.

Assistant Manager Of Operations Jobs

10. Customer Satisfaction

Here's how customer satisfaction is used on assistant manager of operations resumes:

Established and implemented procedures to process co-marketing invoices with 30% improvement in turn-around time, resulting in increased customer satisfaction.
Core responsibilities included profit and loss accountability, customer satisfaction, merchandising, policy implementation, and supervision of hourly associates.
Streamlined work procedures and developed inventory and quality control procedures to enhance efficiency, minimize loss, and improve customer satisfaction.
Evaluated and responded to customer feedback; formulated strategies to stimulate sales while maintaining operational efficiency and maximizing customer satisfaction.
Improved operational management systems, processes and best practices that guarantee organizational well-being and the highest level of customer satisfaction.

11. Direct Reports

Here's how direct reports is used on assistant manager of operations resumes:

Participate in skill assessment process & develop individual executive performance objectives challenging direct reports to reach optimum performance level.
Provided expectations, accountability, and direction to direct reports.
Supervised direct reports in day-to-day store operations.
Provided career-related mentoring to direct reports, which helped retain talent and promote within through sponsorship, coaching and challenging them.
Supervised branch operations, managed and trained direct reports, processed loans, created new accounts, and reconciled existing accounts.

12. Store Operations

Here's how store operations is used on assistant manager of operations resumes:

Manage scheduling and daily performance with responsibilities not limited to daily store operations including shipments, inventory and daily accounting functions.
Managed in store operations including credit and inventory, training, personnel, and performed customer service responsibilities.
Managed store operations, including employee administration, coaching, inventory management and opening/closing procedures.
Manage store operations including transaction processing, financial recognition, and expense management.
Worked alongside Store Operations Manager for any projects deemed necessary for business operations.

13. Direct Supervision

Here's how direct supervision is used on assistant manager of operations resumes:

Direct supervision of four Production Supervisors*Manage the Production Planning Department
Direct supervision of shoplifting prevention and apprehension program.
Direct supervision of union and non-union vessel personnel.
Provided direct supervision, coaching, and leadership to a team of non-exempt employees including operators and senior specialists.
Provided direct supervision for over 5,000 service members in construction and heavy equipment training missions.

14. Logistics

Here's how logistics is used on assistant manager of operations resumes:

Managed logistics for multiple naval departments using the Naval Aviation Logistics Software interface including ordering materials required for preservation of aircraft.
Managed domestic and international logistics for an international company, including handling issues with the United States Customs Department.
Ensured subordinate personnel Maintained required supplies and logistics to support daily efficient operation of fast paced railroad site.
Job Purpose: Manage daily warehousing operations of a Caterpillar distribution facility serving a Cat logistics client operation.
Communicated with Logistics companies in order to create strong understanding of necessity of surpassing customer needs.

15. Front Desk

Here's how front desk is used on assistant manager of operations resumes:

Developed knowledge of front desk/reservation software system.
Supervised and scheduled a staff of 30 employees including front desk, child care, and facilities maintenance.
Conducted HR duties including interviewing for new positions and provided new hire orientations for front desk staff.
Assisted in managing front desk and housekeeping staff, including scheduling a total of 60 associates.
Train new employees on customer service skills, canine knowledge, and basics at front desk.

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The eight most common skills based on Assistant Manager Of Operations resumes in 2023.

Sales Floor, 29.0%

Front End, 25.2%

Cash Handling, 22.7%

Store Associates, 17.2%

Cleanliness, 1.0%

POS, 0.8%

Safety Procedures, 0.4%

Other Skills, 3.7%

skills are in demand

Jobs With Trending Skills

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List Of Skills To Add To Your Assistant Manager Of Operations Resume

According to recent trends, the most relevant assistant manager of operations Resume Keywords for your resume are:

Sales Floor

Front End

Cash Handling

Store Associates

Cleanliness

POS

Safety Procedures

Safety Standards

Retail Store

Customer Satisfaction

Direct Reports

Store Operations

Direct Supervision

Logistics

Front Desk

Product Knowledge

Loss Prevention

Quality Standards

Human Resources

Corrective Action

Inventory Control

Process Improvement

Financial Reports

PowerPoint

Customer Complaints

Cash Control

Performance Reviews

Performance Management

Inventory Management

Disciplinary Actions

Performance Evaluations

Warehouse Operations

Evictions

KPI

Cycle Counts

Customer Relations

Training Programs

Sales Reports

Sales Associates

Bank Deposits

Equipment Maintenance

Customer Issues

Excellent Guest

Customer Orders

Financial Statements

Customer Inquiries

Employee Scheduling

ATM

Real Examples Of Assistant Manager Of Operations Resumes That Use These Skills

Build a professional assistant manager of operations resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 12+ resume templates to create your assistant manager of operations resume.


Joshua Lawson Assistant Manager Of Operations Contact Information Columbia, SC (320) 555-7129 jlawson@example.com Skills Guest Service Operational Procedures Direct Supervision Pertinent Information Store Management Retail Sales Specialty Department Osha Procedures Property Management Employment History Assistant Manager Of Operations 2019 - Present Michaels Stores Columbia, SC Maintain policies, procedures and merchandising compliance. Participated in 11 new store mass hires events, interviewing 50-100 applicants per day. Project manage new store opening (7822). Facilitated all aspects of merchandising including unloading freight, merchandising apparel and sporting goods to sales floor. Dedicated to continuously improving sales abilities and product knowledge. Department Supervisor 2009 - 2019 Walmart Columbia, SC United States Strived for excellence in being part of a new store set up. Answer customers' questions, and provide information on procedures or policies. Provide a clean, fast and friendly customer service environment. Assisted in the management of four Account Managers within the district in obtaining sales goals, including volume and gross profit. Monitored stock level on the sales floor and in the back room. Performed various administrative functions including documenting and organizing reports, and developing departmental policies and procedures. Supervisor 1999 - 2009 The Home Depot Atlanta, GA Have strong product knowledge in millwork, hardware, lumber and building material and the ability to lead and develop others. Provide input to Store Management regarding merchandising decisions. Followed up with customers and installation teams to ensure customer needs were met as expediently as possible for custom installations. Make sure company policies and procedures were being followed by always leading by example. Supervised over 20 associates at cashier and customer service. Guest Services Agent 1998 - 1999 Holiday Inn Express Atlanta, GA Ensured guests satisfaction through mastered knowledge of hotel services Assisted room services and housekeeping departments when necessary Being proficient in Opera. Received 7 "Plus Performer Ribbon" awards for excellence in guest services Education High School Diploma 1998 - 1998


Adam Hall Assistant Manager Of Operations Contact Info New York, NY (660) 555-4692 ahall@example.com Skills Store ManagementHealth BenefitsCommunicationService LevelsPositive AttitudeRisk ManagementHigh VolumeCustomer ServiceCustomer InteractionDepot Employment History Assistant Manager Of Operations 2017 - Present Best Buy New York, NY Insured employee adherence to company policies for human resources, and resolution of employee and customer issues. Worked with and trained a sales team to assist customers with product knowledge and support. Position Description - Provided high level project management to all service area initiatives as assigned by senior management. Reduced shrink by 2% and attained company goals. Managed cashiers; followed company policies and documented all end-of-day balances. Customer Service Supervisor 2016 - 2017 Verizon Union, NJ Coordinate services between multiple departments to resolve customer complaints Work in a fast paced, intense, results-oriented environment. Lead for the Escalation Queue: Investigated customer accounts and offered regards or credits as appropriate Reached inside and outside sales goals via telemarketing Create and/or distribute written communication of updates, process changes and system notifications in a timely manner. Teller 2014 - 2016 Commerce Bancshares Union, NJ Supervised all operational activities including staffing, cash levels, supplies, inventory, balancing ATM's, vaults and branch Settled the branch ATM machine on a daily basis and assisted with the processing of the ATM deposits. Add cash to atm, also fix any problems atm may have. Execute daily opening or closing of bank procedures in compliance with company policy. Customer Services Coordinator 2012 - 2014 Bed Bath & Beyond Union, NJ Put away all new merchandise on sales floor. Restocked shelves, and maintained and organized sales floors including new product placement. Handeled high volume of customers/incoming calls Assisiting managers with work flow procedures Helped with stocking/inventory Usage of different databases/computers Research and recommended for purchase new inventory software which helped to streamline order fulfillment. Education High School Diploma 2012 - 2012


Cheryl Gordon Assistant Manager Of Operations Hagerstown, MD (210) 555-0058 cgordon@example.com Experience Assistant Manager Of Operations2018 - Present Staples•Hagerstown, MD Coach new employees in daily tasks. Directed Replenishment Team in setting merchandising to sales floor. Place all new merchandise to the sales floor or back stock by using an RF device to meet compliance criteria. Set the pace on sales floor and model desired behaviors to generate sales and build loyal customerrelationships. Assistant Manager2017 - 2018 RadioShack•New York, NY Processed freight and point merchandise on sales floor. Hired into Management Training Program for new store operations in Cross Plains, Wisconsin. Provided and managed excellent guest services upon entering the store, on the sales floor and at the register. Account Executive2013 - 2017 CBS•New York, NY Created, edited and developed PowerPoint presentations based on client's advertising needs and budget. Initiated Triple Play contests to key accounts, driving PSU sales up. Sales Coordinator2010 - 2013 CBS•New York, NY Serve as a liaison for the General Sales Manager and Senior Account Executives to communicate client satisfaction. Perform daily sales order entry utilizing the internal traffic system. Create PowerPoint presentations for the Sales team to demonstrate product. Support sales director and account executives to ensure accuracy of commercial spots and efficiently solve any discrepancies with sense of urgency. Performed QA of Work Orders to CRM application, to ensure correct level of services installed. Skills Sales GoalsAccount ManagementSales FloorFinancial StatementsOnlineProduct InformationSales SupportPaperworkRevenue GrowthROI Education Bachelor's Degree Management2007 - 2010 University of Massachusetts Boston•Boston, MA

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Online Courses For Assistant Manager Of Operationss

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