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What does an Assistant Manager Of Operations do?

Updated January 8, 2025
8 min read
Quoted Expert
Eric Olsen
What does an Assistant Manager Of Operations do

An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.

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Assistant manager of operations responsibilities

Here are examples of responsibilities from real assistant manager of operations resumes:

  • Ensure department daily, weekly and quarterly KPIs are achieve including achieving department budget goals.
  • Experience with commercial, Medicare, and Medicaid manage care product lines.
  • Manage the order flow via direct communication, major customers such as Costco, Sam's/Wal-Mart.
  • Create multi-display custom PC digital menu, manage local network infrastructure
  • Manage team of database administrators, database technicians and systems administrators responsible for maintaining all production, development and QA systems.
  • Enforce all compliance issues relate to: FDA, USDA, ODA & OSHA.
  • Require to complete PC and laptop upgrades.
  • Develop and mentore future leaders as new ASM's.
  • Conduct inventories of deliver products as well as RTV and transfers.
  • Maintain high inventory accuracy using WMS, SCS and DCS systems.
  • Oversee all pick and pack and direct shipments to stores for AIB facility.
  • Number of cases pick per man-hour, number of pallets load on trailers etc.
  • Work closely with USDA to ensure all food safety measures are being adhere to.
  • Ensure branch operations are in compliance with regulatory requirements relate to AML, OFAC and BSA.
  • Use POS system to assist with new membership cards, billing issues, account concerns, etc.

Assistant manager of operations skills and personality traits

We calculated that 29% of Assistant Managers Of Operations are proficient in Sales Floor, Front End, and Cash Handling. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Assistant Managers Of Operations that have these skills listed on their resume here:

  • Sales Floor, 29%

    Coordinate sales floor replenishment's with aggressively sustaining company standards.

  • Front End, 25%

    Facilitated all operations including inventory management, receiving and front end activities.

  • Cash Handling, 23%

    Performed daily account receivable duties including cash handling and preparation of deposit.

  • Store Associates, 17%

    Managed the overall operations of the store or delivery operations while ensuring store associates are delivering excellent customer service.

  • Cleanliness, 1%

    Organized and oversaw daily operations, inventory & cleanliness.

  • POS, 1%

    Possess knowledge of register functions and other computer software such as POS, Oracle, Microsoft Word, and Excel.

"sales floor," "front end," and "cash handling" are among the most common skills that assistant managers of operations use at work. You can find even more assistant manager of operations responsibilities below, including:

Communication skills. One of the key soft skills for an assistant manager of operations to have is communication skills. You can see how this relates to what assistant managers of operations do because "top executives must be able to convey information clearly and persuasively." Additionally, an assistant manager of operations resume shows how assistant managers of operations use communication skills: "execute and audit loss prevention program in communication with the dis- trict. "

Leadership skills. Another soft skill that's essential for fulfilling assistant manager of operations duties is leadership skills. The role rewards competence in this skill because "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." According to an assistant manager of operations resume, here's how assistant managers of operations can utilize leadership skills in their job responsibilities: "coached, trained, and advised sales associates on store operations, community projects, and personal leadership development. "

Problem-solving skills. A big part of what assistant managers of operations do relies on "problem-solving skills." You can see how essential it is to assistant manager of operations responsibilities because "top executives need to identify and resolve issues within an organization." Here's an example of how this skill is used from a resume that represents typical assistant manager of operations tasks: "conduct certification checks work with loss prevention on a weekly basis on an issues that may need to be resolved. "

Time-management skills. Another common skill required for assistant manager of operations responsibilities is "time-management skills." This skill comes up in the duties of assistant managers of operations all the time, as "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." An excerpt from a real assistant manager of operations resume shows how this skill is central to what an assistant manager of operations does: "provided instructions to crew leaders for improving production and performance to meet deadlines and quality standards. "

Most common assistant manager of operations skills

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Compare different assistant managers of operations

Assistant manager of operations vs. Operations manager, district

A district operations manager is a managerial professional who manages the daily operations of stores within the assigned district as well as provides support to managers in ensuring quality and budget performance. The district operations manager must work with the store management to create and implement action plans to address deficiencies discovered during a store audit. They are required to evaluate areas of operational concern and provide support during the implementation of solutions. District operations managers must also create a cooperative environment between operations and sales departments to motivate all employees to enhance customer service.

If we compare the average assistant manager of operations annual salary with that of an operations manager, district, we find that operations managers, district typically earn a $25,906 higher salary than assistant managers of operations make annually.While their salaries may differ, the common ground between assistant managers of operations and operations managers, district are a few of the skills required in each roleacirc;euro;trade;s responsibilities. In both careers, employee duties involve skills like pos, retail store, and customer satisfaction.

There are some key differences in the responsibilities of each position. For example, assistant manager of operations responsibilities require skills like "sales floor," "front end," "cash handling," and "store associates." Meanwhile a typical operations manager, district has skills in areas such as "oversight," "succession planning," "team training," and "store management." This difference in skills reveals the differences in what each career does.

Operations managers, district tend to make the most money working in the retail industry, where they earn an average salary of $87,812. In contrast, assistant managers of operations make the biggest average salary, $65,818, in the finance industry.On average, operations managers, district reach similar levels of education than assistant managers of operations. Operations managers, district are 0.1% less likely to earn a Master's Degree and 0.1% more likely to graduate with a Doctoral Degree.

Assistant manager of operations vs. Operations support manager

Operations Support Managers are employees who handle different support initiatives for the employees or operations-related departments. These support initiatives may come in people management and upskilling, IT infrastructure assistance, or process improvement, among others. Operations Support Managers must have a deep understanding of company operations and the employees' needs. They manage processes and standards to ensure that company operations are fully supported and will not be disrupted. They resolve concerns and anticipate problems that may come. They can plan and create safeguards to ensure that such problems will not arise in the future.

On average, operations support managers earn a $24,062 higher salary than assistant managers of operations a year.While the salary may differ for these jobs, they share a few skills needed to perform their duties. Based on resume data, both assistant managers of operations and operations support managers have skills such as "pos," "customer satisfaction," and "direct reports. "

While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that assistant manager of operations responsibilities requires skills like "sales floor," "front end," "cash handling," and "store associates." But an operations support manager might use other skills in their typical duties, such as, "customer service," "project management," "professional development," and "support operations."

On average, operations support managers earn a higher salary than assistant managers of operations. Some industries support higher salaries in each profession. Interestingly enough, operations support managers earn the most pay in the technology industry with an average salary of $68,847. Whereas assistant managers of operations have higher pay in the finance industry, with an average salary of $65,818.operations support managers earn higher levels of education than assistant managers of operations in general. They're 5.1% more likely to graduate with a Master's Degree and 0.1% more likely to earn a Doctoral Degree.

What technology do you think will become more important and prevalent for Assistant managers of operations in the next 3-5 years?

Eric OlsenEric Olsen LinkedIn Profile

Professor, Industrial Technology and Packaging, Orfalea College of Business

We are doubling down on what we call "digital fabrication." Most manufacturing technologies we deal with now have a growing digital component that our students need to understand and be competent in. Of course, that means current hot exotics like additive manufacturing, but our students need to look at any process and realize there is probably a digitally enhanced path forward.

Assistant manager of operations vs. Operations manager

Operations managers are in charge of running the main business of the organization. They ensure that the business is running smoothly from an operations standpoint. They make sure that the processes in place produce the necessary output by implementing quality control measures. They also manage finances and ensure that there is enough budget to keep the operations of the business running. They also ensure that the production of goods or services is cost-efficient. Operations managers also handle people-related concerns. They are responsible for interviewing candidates, choosing the ones to hire, and ensuring that individuals assigned to operations are properly trained.

An average operations manager eans a higher salary compared to the average salary of assistant managers of operations. The difference in salaries amounts to operations managers earning a $21,226 higher average salary than assistant managers of operations.assistant managers of operations and operations managers both have job responsibilities that require similar skill sets. These similarities include skills such as "pos," "customer satisfaction," and "direct reports," but they differ when it comes to other required skills.

The required skills of the two careers differ considerably. For example, assistant managers of operations are more likely to have skills like "sales floor," "front end," "cash handling," and "store associates." But a operations manager is more likely to have skills like "customer service," "continuous improvement," "payroll," and "project management."

Operations managers earn the highest salary when working in the technology industry, where they receive an average salary of $96,779. Comparatively, assistant managers of operations have the highest earning potential in the finance industry, with an average salary of $65,818.operations managers typically earn similar educational levels compared to assistant managers of operations. Specifically, they're 1.9% more likely to graduate with a Master's Degree, and 0.2% more likely to earn a Doctoral Degree.

Assistant manager of operations vs. Office and operations manager

Office and Operations managers are tenured or experienced employees with a strong office administration and business operations background. They oversee office operations and ensure that the administrative team is working well. They are in charge of enforcing office policies and drafting new ones should the need arise. They ensure that office supplies never run out and that the office remains clean at all times. Office and operations managers are also assigned to oversee business operations. They manage the needs of the operations team. They also ensure that the department is running well to avoid any problems related to production.

Office and operations managers typically earn higher pay than assistant managers of operations. On average, office and operations managers earn a $1,102 higher salary per year.According to resumes from assistant managers of operations and office and operations managers, some of the skills necessary to complete the responsibilities of each role are similar. These skills include "direct reports," "logistics," and "front desk. "Each job also requires different skills to carry out their responsibilities. An assistant manager of operations uses "sales floor," "front end," "cash handling," and "store associates." Office and operations managers are more likely to have duties that require skills in "office operations," "customer service," "office procedures," and "purchase orders. "In general, office and operations managers earn the most working in the government industry, with an average salary of $62,431. The highest-paying industry for an assistant manager of operations is the finance industry.In general, office and operations managers hold similar degree levels compared to assistant managers of operations. Office and operations managers are 0.8% more likely to earn their Master's Degree and 0.7% more likely to graduate with a Doctoral Degree.

Types of assistant manager of operations

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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