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Become An Assistant Manager Retail

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Working As An Assistant Manager Retail

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $75,727

    Average Salary

What Does An Assistant Manager Retail Do At Goodwill

* 1.Assists the store manager with the overall operation of the business unit
* Develops, coaches and trains all direct reports in the business unit
* Helps to create an atmosphere of ongoing exceptional customer service to internal (associates, peers, other departments) and external customers (donors, shoppers, community partners)
* Makes recommendations for hiring and evaluating of associates on the team.
* Assists the store manager in performing the daily administrative/clerical functions of store operations
* Provides exceptional customer service to customers, to include resolving customer concerns.
* Fulfills the duties of store personnel only if needed.
* Models, monitors and enforces compliance with company policies and standards
* Monitors sales transactions associated with purchases and ensures proper sales procedures are followed.
* Maintains the general appearance of the store and premises according to agency standards
* Assists in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
* In some stores, may act as safety captain
* Performs all other duties as assigned
* Supervisory Responsibility:This position has supervisory responsibility for associates including Team Leads

What Does An Assistant Manager Retail Do At Horizon Management

* Assists in supervising the ordering of product to fill the store.
* Supports sales plans and maximize sales.
* Complies with state and federal regulations and (if applicable) collective bargaining agreement.
* Hires, trains, fires, promotes, demotes, and takes disciplinary actions for all employees.
* Develops and enforces company policies, procedures, rules, and regulations.
* Read and interpret financial statements, including profit and loss, and set objectives to overcome deficiencies.
* Operate all equipment in the store, including telephones, intercoms, registers, and computers.
* Write work schedules and reports.
* Conduct meetings to communicate business results and direction to provide verbal and written direction to employees.
* Deal effectively with vendors, suppliers, competitors, employees, and (where necessary) employee representatives.
* Open/Close store, maintain store key.
* Fill in for most departments in store when needed Be on 24 hour call.
* Other duties as assigned.
* Company DescriptionWe operate 18 Save
* A-Lot stores in North East Ohio and Pennsylvania.
* We maintain several company owned properties.
* Associated topics: apparel, assistant store manager, general manager, key, keyholder, manager, manager retail, sales lead, senior manager, shift

What Does An Assistant Manager Retail Do At Goodwill Industries of Central Texas, Inc.

* Assist with the overall operation of the retail store.
* Assist in performing the daily administrative/clerical functions of store operations such as cash transactions, ordering supplies, and opening and closing the store.
* Work a flexible schedule in support of the store opening, production, and closing operations including work on weekends and holidays.
* Assist in the supervision and training of employees, including setting work schedules for employees.
* Must be able to fulfill the duties of all production and retail staff, as needed, to include greeting donors and safely unloading donations from vehicles, completing donor receipts, sorting donated items into designated categories, accurate cash handling, maintaining sales floor neat and orderly, assist customers with purchases, and perform store upkeep duties.
* Create an atmosphere of ongoing exceptional customer service for both internal and external customers.
* Monitor and ensure a smooth process for all donation functions, while adhering to and enforcing security, audit and control procedures.
* Monitor sales transactions associated with purchases and ensure proper sales procedures are followed.
* Maintain staffing levels in production and on the sales floor while attaining budgeted payroll expense.
* This includes firing, hiring, and training all new associates in accordance with Goodwill policies.
* Maintain a neat and orderly store that is properly equipped and supplied to meet all budgetary requirements.
* Maintain effective email, phone and face to face communication with other divisions and stores as needed.
* Work collaboratively with the employment and training program to further the mission.
* Assist customers and handle all complaints.
* Maintain a safe environment for customers and employees.
* Comply with and enforce company policies and standards, including Corporate Compliance Program.
* Ability to complete necessary paperwork and reports in a timely and efficient manner.
* Meet annual mandatory training requirements.
* Adhere to work schedule by supervisor.
* OTHER DUTIES AND RESPONSIBILITIES:
* Aid in the enforcement of store safety and security procedures and ensures safety procedures are enforced on an ongoing basis.
* Keep Recruiter and District Director informed of staffing needs.
* Supervise special sales and promotions.
* Attend meetings as scheduled.
* Maintain a professional appearance adhering to Goodwill standards, including compliance with GCT dress code.
* Perform other duties as assigned.
* SUPERVISORY RESPONSIBILITY:
* This position has supervisory responsibilities over the Sales Associates, Merchandise Processors, Donation Attendants, Retail Team Leaders, and Production Team Leaders

What Does An Assistant Manager Retail Do At Veterans Canteen Service

* Oracle inventory management and accountability processes.
* Purchase merchandise and ensures that it is properly marked, stored, and displayed.
* Governs cash transactions.
* Manage food inventory controls, using the (FIFO) standards.
* Develop and implements local promotional programs.
* Supervises assigned personnel.
* Conducts interviews and recommends selections, promotions and other personnel actions
* Must be willing to relocate
* Must be able to pass background check
* Must have demonstrated experience managing a staff
* Budget/labor cost experience
* P&L Knowledge
* years food management experience in a multi-unit, food service or full service restaurant
* year with Oracle, vending
* Food gross, POS systems
* Experience in food production/sanitation regulations
* Serv
* Safe certifications a plus
* College degree preferredWe Offer:
* Competitive salary
* Vacation Leave
* Sick Leave
* Paid Holidays
* Health, Dental, and life Insurance
* Retirement Programs
* Thrift Savings AccountSerious inquiries only please
* E-mail resume to the Operations Manager at ...@va.gov, make sure you have Attn: BDiggs
* LU, City and State in the subject line
* To learn more about VCS, go to www.vacanteen.va.gov.
* Associated topics: conference, day shift manager, deli manager, general manager, general operations manager, grocery store manager, kitchen manager, restaurant general manager, restaurant operations, service

What Does An Assistant Manager Retail Do At Gaylord

* Assists in planning and execution of meetings and special events.
* Assists in the implementation of departmental strategies.
* Promotes and assists in the execution of all property events with a seamless turnover from sales to operations and back to sales where appropriate.
* Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.
* CANDIDATE PROFILE Education and Experience High school diploma or GED; 2 years experience in hospitality, event management, food and beverage, sales and marketing, or related professional area.
* OR 2-year degree from an accredited university in hospitality, or related major; 1 year experience in retail, hospitality, event management, food and beverage, sales and marketing, or a comparable professional area CORE WORK ACTIVITIES Assisting in Managing Meetings and Special Events Operations and Budgets Leads the team to meet and exceed dail/weekly goals including, but not limited to, sales, attendance, guest satisfaction, safety, etc.
* Researches and analyzes new products, pricing and services of competition.
* Assists in apprising property of all groups that will impact property operations.
* Assists in execution of event management strategy that is aligned with the company s business strategy and leads its execution.
* Conducts daily walk-through of banquet floor to help promote client satisfaction and quality standards.
* Learn, operate and train employees on software systems used in events such as ticketing, retail, inventory, space usage, etc.
* Managing Profitability Assists in developing working relationships with outside vendors and establishing prices and service agreements to enhance the event experience and to increase additional revenue opportunities for the property as needed.
* Creates opportunities to upsell during event planning.
* Assists in managing department controllable expenses to achieve or exceed budgeted goals.
* Manages merchandise inventory as needed, enhancing merchandise displays to increase sales.
* Ensuring Exceptional Customer Service Creates an atmosphere in all event management operations areas that meets or exceeds guest expectations.
* Sets a positive example for guest relations.
* Interacts with guests to obtain feedback on product quality and service levels.
* Responds to and handles guest problems and complaints.
* Empowers employees to provide excellent customer service.
* Verifies employees understand expectations and parameters.
* Strives to improve service performance.
* Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
* Managing and Conducting Human Resources Activities Interviews, selects and trains employees.
* Appraises employee s productivity and efficiency for the purpose of recommending promotions or other changes in status.
* Provides for the safety and security of the employees or the property.
* Monitors employee attendance and records absences/tardiness.
* Helps direct supervisors to achieve their own development goals.
* Conducts annual performance appraisal with direct reports according to Standard Operating Procedures.
* To submit your application for this job, please go to: To search all jobs or learn more about careers with Gaylord Hotels:/careersGaylord Hotels is consistently recognized as an employer of choice around the globe by FORTUNE and Working Mother magazines, DiversityInc,Great Places to Work Institute, and the CRF institute among others.
* Visit our newsroom to learn more:.
* See the Job Description Associated topics: city, display, execution, lauder, macy, mall, regional, salem, supervisor

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Average Length of Employment
Store Manager 4.2 years
Stores Supervisor 3.0 years
Assistant Manager 2.9 years
Retail Supervisor 2.9 years
Co-Manager 2.9 years
Top Employers Before
Cashier 9.6%
Manager 5.7%
Supervisor 3.1%
Teller 3.1%
Internship 2.7%
Waitress 1.7%
Top Employers After
Cashier 5.5%
Manager 4.9%
Server 3.4%
Teller 2.9%
Supervisor 2.7%
Internship 2.1%

Do you work as an Assistant Manager Retail?

Assistant Manager Retail Demographics

Gender

Female

60.9%

Male

37.2%

Unknown

1.8%
Ethnicity

White

62.0%

Hispanic or Latino

16.0%

Black or African American

11.4%

Asian

6.6%

Unknown

3.9%
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Foreign Languages Spoken

Spanish

64.8%

French

7.8%

Portuguese

3.9%

Russian

3.1%

German

3.1%

Arabic

2.3%

Bosnian

1.6%

Armenian

1.6%

Italian

1.6%

Chinese

1.6%

Croatian

1.6%

Vietnamese

0.8%

Romanian

0.8%

Hindi

0.8%

Mandarin

0.8%

Korean

0.8%

Bulgarian

0.8%

Hawaiian

0.8%

Macedonian

0.8%

Afrikaans

0.8%
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Assistant Manager Retail Education

Schools

University of Phoenix

18.5%

Southern New Hampshire University

6.2%

Strayer University

6.2%

Kaplan University

6.2%

Pennsylvania State University

4.9%

Georgia State University

4.9%

University of Central Florida

4.9%

Middle Tennessee State University

4.3%

Texas State University

4.3%

College of Charleston

4.3%

Georgia Perimeter College

4.3%

Michigan State University

3.7%

Grand Valley State University

3.7%

Florida International University

3.7%

Thomas Nelson Community College

3.7%

Capella University

3.7%

University of South Florida

3.1%

University of North Carolina at Greensboro

3.1%

Indiana University - Purdue University Indianapolis

3.1%

Virginia Commonwealth University

3.1%
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Majors

Business

32.3%

Marketing

6.7%

Criminal Justice

6.3%

Psychology

4.7%

Management

4.7%

General Studies

4.5%

Health Care Administration

4.5%

Communication

3.9%

Accounting

3.9%

Nursing

3.8%

Liberal Arts

3.6%

Medical Assisting Services

3.1%

Education

2.9%

English

2.6%

Finance

2.5%

Human Resources Management

2.4%

Fine Arts

1.9%

Political Science

1.9%

Graphic Design

1.9%

Cosmetology

1.8%
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Degrees

Bachelors

36.0%

Other

33.5%

Associate

14.5%

Masters

8.5%

Certificate

4.8%

Diploma

1.8%

License

0.6%

Doctorate

0.3%
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Top Skills for An Assistant Manager Retail

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  1. Customer Service
  2. Process Merchandise Returns
  3. Payroll
You can check out examples of real life uses of top skills on resumes here:
  • Provide exceptional customer service to every existing & new potential customer.
  • Process merchandise returns and exchanges.
  • General maintenance of stores - monitors customer experience/ satisfaction in order to achieve repeat business -ensuring completion of daily store operations -payroll
  • Supervised and directed associates, determined schedules, assigned work, evaluated performance and provided timely feedback.
  • Implemented customer service, cashiered, and completed daily bank deposits and daily reports and paperwork.

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