What does an assistant manager retail do?
An assistant retail manager is responsible for monitoring daily store operations, managing and delegating staff's tasks, and ensuring the cleanliness and orderliness of the store's facilities. Assistant retail managers supervise the adequacy of the store's inventory, create purchase requests, and inspect store displays. They also assist customers with their inquiries and concerns, resolve complaints, and process item replacements and refunds as needed. An assistant retail manager must have excellent communication and organizational skills, especially in maintaining the overall store performance to reach sales goals and objectives.
Assistant manager retail responsibilities
Here are examples of responsibilities from real assistant manager retail resumes:
- Manage the day-to-day operation of tourist boutique merchandising and selling jewelry, souvenirs and eclectic artwork.
- Review of monthly financial reports, budget analysis, loss prevention, payroll expenses and compliance with federal and state regulations.
- Maintain optimal customer service while facilitating sales of name brand/high end jewelry.
- Conduct group/individual reading, math and science activities.
- Participate in fundraiser, local charity pet projects, and philanthropy events.
- Work the wine tasting area and provide any information for any of the wines.
- Train new employees on all aspects of the job, including bartending and serving.
- Help associates learn and use their knowledge that they gain from working in the pet industry.
- Monitor product stock levels and use online ordering for replenishment of need items, utilize the POS computer system.
- Ensure that team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
- Still hold roles as necessary in bartending and food service to ensure ample coverage and meet varying demand levels.
- Use POS program to open/close cash drawers at beginning and end of shift, to ensure proper cash in till.
- Conduct payroll and inventory reports.
- Follow opening/closing procedures to ensure cleanliness of store.
- Present PowerPoint presentation regarding health and safety laws and regulations.
Assistant manager retail skills and personality traits
We calculated that 14% of Assistant Managers Retail are proficient in Customer Service, Retail Management, and Retail Store. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.
We break down the percentage of Assistant Managers Retail that have these skills listed on their resume here:
- Customer Service, 14%
Provide outstanding customer service to every customer by creating a friendly environment conducive to a retail atmosphere.
- Retail Management, 12%
Organized and formulated entire range of retail management liabilities.
- Retail Store, 10%
Maintained daily operations of retail store ensuring adequate and proper inventory is maintained at store level.
- POS, 6%
Managed Point of Sale (POS) System by receiving inventory, setting prices based on owners desire.
- Inventory Control, 5%
Oversee and execute revenue generation, profit and loss accountability, inventory control staffing and client relationship objectives.
- Cleanliness, 5%
Ensured that team members consistently execute the basics in punctuality, dress code compliance, friendliness, and cleanliness.
"customer service," "retail management," and "retail store" are among the most common skills that assistant managers retail use at work. You can find even more assistant manager retail responsibilities below, including:
Communication skills. One of the key soft skills for an assistant manager retail to have is communication skills. You can see how this relates to what assistant managers retail do because "top executives must be able to convey information clearly and persuasively." Additionally, an assistant manager retail resume shows how assistant managers retail use communication skills: "maintain employee records, payroll, schedules and necessary communications with co-workers. "
Leadership skills. Another essential skill to perform assistant manager retail duties is leadership skills. Assistant managers retail responsibilities require that "top executives must be able to shape and direct an organization by coordinating policies, people, and resources." Assistant managers retail also use leadership skills in their role according to a real resume snippet: "manage and supervise daily store operations and provide leadership by enforcing company policies with all associates. "
Problem-solving skills. For certain assistant manager retail responsibilities to be completed, the job requires competence in "problem-solving skills." The day-to-day duties of an assistant manager retail rely on this skill, as "top executives need to identify and resolve issues within an organization." For example, this snippet was taken directly from a resume about how this skill applies to what assistant managers retail do: "worked with all aspects of payroll; resolved errors. "
Time-management skills. A commonly-found skill in assistant manager retail job descriptions, "time-management skills" is essential to what assistant managers retail do. Assistant manager retail responsibilities rely on this skill because "top executives do many tasks concurrently to ensure that their work gets done and that the organization meets its goals." You can also see how assistant manager retail duties rely on time-management skills in this resume example: "worked with store management to determine the best plan for merchandise placement worked at a rapid pace to meet tight deadlines. "
The three companies that hire the most assistant manager retails are:
- Helzberg Diamonds137 assistant managers retail jobs
- Ollie's Bargain Outlet133 assistant managers retail jobs
- Great Clips100 assistant managers retail jobs
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Compare different assistant managers retail
Assistant manager retail vs. Co-manager
A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.
There are some key differences in the responsibilities of each position. For example, assistant manager retail responsibilities require skills like "retail management," "grass," "retail operations," and "quality customer service." Meanwhile a typical co-manager has skills in areas such as "food safety," "perform routine maintenance," "basic math," and "excellent interpersonal." This difference in skills reveals the differences in what each career does.
Co-managers earn the highest salaries when working in the retail industry, with an average yearly salary of $64,497. On the other hand, assistant managers retail are paid more in the manufacturing industry with an average salary of $32,998.On average, co-managers reach similar levels of education than assistant managers retail. Co-managers are 0.7% more likely to earn a Master's Degree and 0.3% more likely to graduate with a Doctoral Degree.Assistant manager retail vs. Floor manager
A floor manager is responsible for supervising the general operations of a specific department in an organization. Floor manager tasks include assisting customers, ensuring prompt resolution of clients' inquiries, distributing tasks to the staff, and monitoring the employees' performance. A floor manager will be in charge of checking inventories and report inadequate supplies, identifying business opportunities to increase the company's sales and profitability, developing strategic procedures to maintain customer satisfaction, and managing disputes from the customers and employees. A floor manager must have excellent leadership and communication skills to address specific concerns and process customers' requests as needed.
While some skills are similar in these professions, other skills aren't so similar. For example, resumes show us that assistant manager retail responsibilities requires skills like "retail management," "retail store," "grass," and "retail operations." But a floor manager might use other skills in their typical duties, such as, "pallets," "flyers," "safety standards," and "fine dining."
On average, floor managers earn a higher salary than assistant managers retail. Some industries support higher salaries in each profession. Interestingly enough, floor managers earn the most pay in the telecommunication industry with an average salary of $44,098. Whereas assistant managers retail have higher pay in the manufacturing industry, with an average salary of $32,998.Average education levels between the two professions vary. Floor managers tend to reach similar levels of education than assistant managers retail. In fact, they're 0.2% more likely to graduate with a Master's Degree and 0.3% more likely to earn a Doctoral Degree.Assistant manager retail vs. Retail operation manager
A retail operation manager is an individual who is responsible for managing the daily operations of retail stores while maintaining their physical space tidy and organized. Retail operation manager must ensure proper staffing at all stores as well as train employees to enhance their job performance and retention. They are required to conduct inventory analysis to ensure optimal stock levels. Retail operation managers must also visit retail locations so that they can evaluate the sales performance and level of customer satisfaction of each store.
The required skills of the two careers differ considerably. For example, assistant managers retail are more likely to have skills like "customer service," "retail management," "grass," and "cleanliness." But a retail operation manager is more likely to have skills like "food handling," "operational procedures," "store management," and "performance reviews."
Retail operation managers typically earn similar educational levels compared to assistant managers retail. Specifically, they're 4.3% more likely to graduate with a Master's Degree, and 0.0% more likely to earn a Doctoral Degree.Assistant manager retail vs. Stock manager
A stock manager works in warehouses, manufacturing units, or retail stores. They maintain product inventories through computer systems. They are also responsible for receiving and sending shipments. This position requires a degree in business.
Types of assistant manager retail
Updated January 8, 2025
