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Become An Assistant Manager/Shift Manager

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Working As An Assistant Manager/Shift Manager

  • Performing for or Working Directly with the Public
  • Getting Information
  • Organizing, Planning, and Prioritizing Work
  • Communicating with Supervisors, Peers, or Subordinates
  • Resolving Conflicts and Negotiating with Others
  • Deal with People

  • Unpleasant/Angry People

  • $48,860

    Average Salary

What Does An Assistant Manager/Shift Manager Do At Penn National Gaming

* Be responsible for all funds entrusted during an assigned shift
* Ensure accuracy for all Cashier daily paperwork as not to receive Exception Reports
* Investigate and respond to variances and keep updated tracking
* Respond to all Exception Reports within guidelines
* Understand department objectives, standards, guidelines to achieve effective supervision of the department
* Review relevant gaming regulations daily to ensure that the cage complies with all gaming regulations as well as company policies and procedures
* Ensure timely and accurate performance appraisals and accurate documentation in cashier files
* Prepare/deliver scheduling to ensure proper staffing for business demands and Watson standards
* Facilitate and support departmental and company changes
* Investigate all variance with 72 hours of occurrence and include tape review as required
* Cashier Supervisors are expected to be flexible with regards to shifts, days off and job duties
* Speak positively about the company at all times about all company goals, objectives, promotions, changes, decisions and to ensure that all employees are held accountable to demonstrate these behaviors
* Do not allow, support, or participate in gossip and or rumors.
* Immediately suspend any signs of this behavior, appropriately document behavior with proper disciplinary action, and communicate infractions to Cashier Manager
* Ensure that all employees are treated equally with regard to the Attendance Policy.
* Employees who are tardy or absent will be assessed the proper amount of points as stated in the Attendance Policy
* Perform all duties in a confidential manner
* Maintain employees file and route paperwork for new hire and termination
* Must be willing to work varied shifts and days off
* Other duties as assigned

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Help others decide if this is a good career for them

Average Length of Employment
Shift Supervisor 3.1 years
Associate Manager 3.0 years
Assistant Manager 2.9 years
Co-Manager 2.9 years
Shift Manager 2.8 years
Shift Lead Manager 2.5 years
Shift Leader 2.3 years
Top Careers Before Assistant Manager/Shift Manager
Cashier 10.7%
Manager 6.5%
Server 3.8%
Internship 3.6%
Waitress 3.0%
Supervisor 2.4%
Teller 2.4%
Top Careers After Assistant Manager/Shift Manager
Cashier 6.9%
Manager 6.6%
Teller 3.5%
Server 3.0%
Supervisor 2.4%

Do you work as an Assistant Manager/Shift Manager?

Assistant Manager/Shift Manager Demographics

Gender

Female

51.6%

Male

46.7%

Unknown

1.7%
Ethnicity

White

62.7%

Hispanic or Latino

14.8%

Black or African American

11.5%

Asian

6.9%

Unknown

4.0%
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Foreign Languages Spoken

Spanish

56.8%

French

16.2%

Italian

5.4%

Portuguese

2.7%

Chinese

2.7%

Vietnamese

2.7%

Hebrew

2.7%

Hindi

2.7%

Tagalog

2.7%

Korean

2.7%

Arabic

2.7%
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Assistant Manager/Shift Manager Education

Schools

University of Phoenix

16.9%

Liberty University

7.9%

University of Northern Iowa

6.7%

Kaplan University

6.7%

Ashford University

5.6%

Villanova University

4.5%

Georgia Perimeter College

4.5%

Florida Agricultural and Mechanical University

4.5%

Lincoln University (California)

4.5%

Colorado Technical University

4.5%

Dodge City Community College

3.4%

ECPI University

3.4%

Brigham Young University

3.4%

Missouri State University

3.4%

Community College of Philadelphia

3.4%

Kansas State University

3.4%

California State Polytechnic University - Pomona

3.4%

The Academy

3.4%

University of Maryland - University College

3.4%

Temple University

3.4%
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Majors

Business

34.3%

Criminal Justice

7.9%

Accounting

5.4%

General Studies

5.2%

Psychology

5.0%

Health Care Administration

4.8%

Management

4.6%

Education

3.7%

Nursing

3.5%

Medical Assisting Services

3.5%

Computer Science

3.1%

English

2.5%

Hospitality Management

2.5%

Liberal Arts

2.3%

Marketing

2.3%

Pharmacy

2.1%

Communication

2.1%

Legal Support Services

1.9%

Culinary Arts

1.7%

Elementary Education

1.7%
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Degrees

Other

38.9%

Bachelors

29.0%

Associate

17.7%

Certificate

5.6%

Masters

5.5%

Diploma

1.9%

Doctorate

0.8%

License

0.6%
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Assistant Manager/Shift Manager Videos

How to Become a Manager or Get a Promotion

A Career with KFC (JTJS92014)

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Top Skills for An Assistant Manager/Shift Manager

  1. Customer Service
  2. Bank Deposits
  3. Weekly Schedules
You can check out examples of real life uses of top skills on resumes here:
  • Balanced cash sheets, controlled inventory and provided excellent customer service.
  • Opened store on days the owner did not, otherwise, closed down store and did register counts and bank deposits.
  • Developed weekly schedules of all employees.
  • Supervised warehouse employees and oversaw daily incoming shipments.
  • Prepared payroll, performed weekly safety inspections and safety training.

How Would You Rate Working As an Assistant Manager/Shift Manager?

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Top Assistant Manager/Shift Manager Employers

Jobs From Top Assistant Manager/Shift Manager Employers

Assistant Manager/Shift Manager Videos

How to Become a Manager or Get a Promotion

A Career with KFC (JTJS92014)

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