Assistant Manager/Shift Manager Resume Examples 2023

Research Summary. We analyzed 532 assistant manager/shift manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like McDonald's and Pizza Hut. Here are the key facts about assistant manager/shift manager resumes to help you get the job:

The average assistant manager/shift manager resume is 268 words long
The average assistant manager/shift manager resume is 0.6 pages long based on 450 words per page.
Customer service is the most common skill found on an assistant manager/shift manager resume. It appears on 13.2% of resumes.

After learning about how to write a professional assistant manager/shift manager resume, you can make sure your resume checks all the boxes with our resume builder.

Assistant Manager/Shift Manager Resume Example


Helen Wallace Assistant Manager/Shift Manager Contact Information Fort Worth, TX (930) 555-5550 hwallace@example.com Skills CPR Positive Shopping CPT Patient Care Company Policies Company Standards Cost Control Mcdonalds Quality Products Insurance Forms Employment History Assistant Manager/Shift Manager 2011 - Present Jack in the Box Fort Worth, TX Cash handling/deposits, generating weekly employee schedules, Customer service, Training/Quality evaluations for staff. Maintained high standards of customer service during high-volume, fast paced operations. Assist with building sales by effective communication and motivation of staff in a team environment. Spearheaded cross-functional initiative to achieve excellent customer service and clean store appearance. Shift Manager 2009 - 2011 Pizza Hut Dallas, TX Rotate food products according to expiration time and date. Assist Manager with all aspects of store management Independently open and close store operations. Create schedules and inventory orders * Handle all money and deposits * Supervised up to 30 staff members at once Medical Assistant 2007 - 2009 Henrich Carter F MD Chapel Hill, NC Ensured smooth patient flow, prepared exam rooms and assisted physicians with exams and minor procedures. Prepare patients for pre-op/physical including EKG, urinalysis & eye exam. Performed all EKG's, injections, breathing treatments, ear irrigations, and physical exams. Perform EKG, Holter monitors, ABI and spirometry testing. Maintained accurate and complete filing of medical documentation in medical records/ folders. Provide excellent patient and customer service Schedule appointments and procedures for 13 different providers Verify patient benefits Medical Assisting Extern 2006 - 2007 Henrich Carter F MD Chapel Hill, NC Maintain record of specimen collection and properly package for lab shipment. Prepare patient for exercise stress test, EKG, and 24 hour holter monitoring. Enter patient demographics into the electronic chart. Maintained patient records, distributed mail, answered patient inquiries and provided general office support. Education Certificate Biology 2005 - 2006 University of North Carolina at Chapel Hill Chapel Hill, NC


Christian Sanders Assistant Manager/Shift Manager Contact Info Chicago, IL (990) 555-0722 csanders@example.com Skills Greeting VisitorsWord ProcessingSuccessful PerformanceRegular BasisFollowing ProceduresCustomer ComplaintsLoss PreventionFront OfficeFood ServiceStaff Training Employment History Assistant Manager/Shift Manager 2015 - Present Starbucks Chicago, IL Assisted new partners in their training, reinforced successful performance and behaviors. Acted as a Manager/Coach/Mentor for internal and external management candidates. Oversee cash transactions and ensure proper cash controls and loss prevention procedures are in place and followed. Worked in multiple capacities including drive through and register (POS). Floor Supervisor 2007 - 2015 H&R Block Chicago, IL Handle all bank deposits and end of day close out. Handled all phases of administrative and accounting functions, including the processing of payroll and tax preparation. Adhere to all fair housing and company policies. Conduct checks of payroll, supervisor over three shifts. Receptionist 2006 - 2007 H&R Block Chicago, IL Greeted customers, scheduled appointments, answered phone calls and routed to appropriate individuals. Inventory Cash handling Point of sale purchases Multiple phone line experience Daily customer interaction Daily cleaning Scheduling appointments Sales Answered telephone calls, taking messages or redirecting calls, as needed. Crew Trainer 2005 - 2006 Dunkin' Donuts Northeast Distribution Center Chicago, IL Maximized company's daily goals by providing fast and efficient customer service at main counter and drive-through window. answer customers questions and provide information with regards to the food products sold at the store. Prepped and served food under fast-pace environment and high standards of Chipotle. Cashier, I prepared the food and served, order taker and ran for drive-thru, Crew Trainer Education High School Diploma 2005 - 2005


Helen Wallace Assistant Manager/Shift Manager Fort Worth, TX hwallace@example.com (930) 555-5550 Experience Assistant Manager/Shift Manager 2011 - Present Jack in the BoxFort Worth, TX Cash handling/deposits, generating weekly employee schedules, Customer service, Training/Quality evaluations for staff. Maintained high standards of customer service during high-volume, fast paced operations. Assist with building sales by effective communication and motivation of staff in a team environment. Spearheaded cross-functional initiative to achieve excellent customer service and clean store appearance. Shift Manager 2009 - 2011 Pizza HutDallas, TX Rotate food products according to expiration time and date. Assist Manager with all aspects of store management Independently open and close store operations. Create schedules and inventory orders * Handle all money and deposits * Supervised up to 30 staff members at once Medical Assistant 2007 - 2009 Henrich Carter F MDChapel Hill, NC Ensured smooth patient flow, prepared exam rooms and assisted physicians with exams and minor procedures. Prepare patients for pre-op/physical including EKG, urinalysis & eye exam. Performed all EKG's, injections, breathing treatments, ear irrigations, and physical exams. Perform EKG, Holter monitors, ABI and spirometry testing. Maintained accurate and complete filing of medical documentation in medical records/ folders. Provide excellent patient and customer service Schedule appointments and procedures for 13 different providers Verify patient benefits Medical Assisting Extern 2006 - 2007 Henrich Carter F MDChapel Hill, NC Maintain record of specimen collection and properly package for lab shipment. Prepare patient for exercise stress test, EKG, and 24 hour holter monitoring. Enter patient demographics into the electronic chart. Maintained patient records, distributed mail, answered patient inquiries and provided general office support. Skills CPR Positive Shopping CPT Patient Care Company Policies Company Standards Cost Control Mcdonalds Quality Products Insurance Forms Education Certificate Biology 2005 - 2006 University of North Carolina at Chapel HillChapel Hill, NC

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Assistant Manager/Shift Manager Resume templates

Zippia allows you to choose from different easy-to-use Assistant Manager/Shift Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Assistant Manager/Shift Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

Assistant Manager/Shift Manager Resume Format And Sections

1. Add Contact Information To Your Assistant Manager/shift Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Assistant Manager/Shift Manager Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 | hank.hill@gmail.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Check More About Assistant Manager/Shift Manager Education

Majors

33.1%

8.3%

6.4%

5.5%

Assistant Manager/Shift Manager Resume Relevant Education Example #1

Certificate In Biology 2005 - 2006

University of North Carolina at Chapel Hill Chapel Hill, NC

Assistant Manager/Shift Manager Resume Relevant Education Example #2

High School Diploma 2007 - 2009

3. Next, Create An Assistant Manager/Shift Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Assistant Manager/Shift Manager Skills For Resume

Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.
Food Service Skills
The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.
Labor Costs Skills
Labor cost is the total of all financial expenses incurred during the production of a product or in the services rendered by a company. This includes wages paid to workers directly, benefits, health care, meals, training, and payroll taxes involved in the process. It also include indirect expenses on labor which is why it's divided into direct and indirect wages.
Payroll Skills
Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.
POS Skills
POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Top Skills for an Assistant Manager/Shift Manager

Source: Zippia.com

Customer Service, 13.2%

Cleanliness, 10.9%

Food Safety, 10.6%

Employee Engagement, 6.4%

Other Skills, 58.9%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Assistant Manager/shift Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Floor Supervisor

Sheetz

Conducted daily meeting with SFS associates and SFS stores worldwide, handled associates work schedules along with payroll.
Facilitated regular store and sales staff meetings to ensure consistent communication regarding policies/procedures and to receive staff feedback for improved policies/procedures.
Managed and coordinated all merchandising and operational procedures for the Junior Sportswear department, Misses/Junior coats, and Misses/Junior Sleepwear.
Implemented the first new logistics strategy in the Company, creating a vision for new efficiencies and cost savings.
Maintained effective communication with managers and coworkers pertaining to business issues and store opportunities

Work History Example # 2

Certified Nursing Assistant

Visiting Angels

Provided physical and emotional support and companionship to senior adults in degenerative loss of memory and/or motor functions.
Worked in home with clients assisting in ADLs.
Provided compassionate personal care to in-home clients keeping accurate records and communicating with other professionals for optimal care
Provided direct ADL/IADL care to nursing facility residents, administered medication and worked collaboratively with the nursing team.
Cared for an 85 year old man with dementia.

Work History Example # 3

Certified Nursing Assistant

Care-Age Of Brookfield

Performed QC/Maintenance and Patient testing in Hematology, Chemistry, and Blood Bank
Coordinated care of client with other LNA's, nurses, psychical therapists, etc.
Assisted patient with activity of daily living and provided physical and emotional comfort.
Assisted with ADL's with residents Assisted in medication passes
Committed to health and safety standards-Empathetic and approachable-Successful completion of PCT training program with certification is required CPR certified

Work History Example # 4

Assistant Manager/Shift Manager

McDonald's

Completed McDonalds Shift into Overdrive class to learn how to properly manage a shift more effectively.
Trained in management practices and procedures for McDonalds Corporation.
Balanced deposits and store change-over during overnight hours.
Certified Basic Shift Management/ServSafe, supervise staff/cook/inventory/daily deposits
Certified in ServSafe and Introduction to Management courses through McDonald's Corporation

5. Highlight Your Assistant Manager/Shift Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your assistant manager/shift manager resume:

Certified Nurse Assistant (CNA)
Medical Assistant
Certified Master Safe Technician (CMST)
Food Safety Manager Certification
Certified Professional - Food Safety (CP-FS)
Certified Management Accountant (CMA)
ServSafe Food Protection Manager Certification

More Certifications For Assistant Manager/Shift Manager

6. Finally, Add a Assistant Manager/Shift Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

And If You’re Looking for a Job, Here Are the Five Top Employers Hiring Now:

Common Assistant Manager/Shift Manager Resume Skills

Customer Service

Cleanliness

Food Safety

Employee Engagement

Customer Satisfaction

Guest Service

Food Service

Excellent Guest

Inventory Management

Labor Costs

Customer Complaints

Payroll

Food Preparation

POS

Safety Standards

Casino Floor

Bank Deposits

Internal Controls

Restaurant Operations

Financial Reports

Guest Complaints

Inventory Control

Performance Reviews

Table Games

Member Development

Computer System

Food Quality

Store Operations

Safety Regulations

Food Orders

Cash Drawers

Customer Orders

Safety Procedures

Sales Floor

Product Quality

Truck Orders

Sales Reports

Leadership

Customer Inquiries

Inventory Counts

Customer Relations

Cash Control

Store Sales

Bank Runs

Quality Customer Service

Food Products

Food Cost

Customer Issues

Employee Scheduling

Credit Transactions

Assistant Manager/Shift Manager Jobs

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Updated May 19, 2023