Research Summary. We analyzed 532 assistant manager/shift manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like McDonald's and Pizza Hut. Here are the key facts about assistant manager/shift manager resumes to help you get the job:

  • The average assistant manager/shift manager resume is 268 words long
  • The average assistant manager/shift manager resume is 0.6 pages long based on 450 words per page.
  • Customer service is the most common skill found on an assistant manager/shift manager resume. It appears on 13.2% of resumes.
After learning about how to write a professional assistant manager/shift manager resume, you can make sure your resume checks all the boxes with our resume builder.


Assistant Manager/Shift Manager Resume Example

Choose From 10+ Customizable Assistant Manager/Shift Manager Resume templates

Zippia allows you to choose from different easy-to-use Assistant Manager/Shift Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Assistant Manager/Shift Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

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Assistant Manager/Shift Manager Resume

Assistant Manager/Shift Manager Resume Format And Sections


1. Add Contact Information To Your Assistant Manager/shift Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Assistant Manager/Shift Manager Resume Contact Information Example #1

Hank Rutherford Hill

St. Arlen, Texas | 333-111-2222 |

Do you want to know more?
How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

  • The name of your school
  • The date you graduated (Month, Year or Year are both appropriate)
  • The name of your degree
If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

  • Academic awards (Dean's List, Latin honors, etc. )
  • GPA (if you're a recent graduate and your GPA was 3.5+)
  • Extra certifications
  • Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

  • If you're a recent graduate, you might opt to place your education section above your experience section
  • The more work experience you get, the shorter your education section should be
  • List your education in reverse chronological order, with your most recent and high-ranking degrees first
  • If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Assistant Manager/Shift Manager Resume Relevant Education Example #1

Certificate In Biology 2005 - 2006

University of North Carolina at Chapel Hill Chapel Hill, NC

Assistant Manager/Shift Manager Resume Relevant Education Example #2

High School Diploma 2007 - 2009


3. Next, Create An Assistant Manager/Shift Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

  • Include 6-12 skills, in bullet point form
  • List mostly hard skills; soft skills are hard to test
  • Emphasize the skills that are most important for the job
Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Assistant Manager/Shift Manager Skills For Resume

  • Customer Service Skills

    Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

  • Food Service Skills

    The food service industry is a vast industry comprising of restaurants, caterers, cafeterias operating in institutions and any other business offering a meal not prepared at home. Foodservice operators require necessary utensils for preparing food for the consumers, foodservice distributors are the people who take care of this need for them.

  • Labor Costs Skills

    Labor cost is the total of all financial expenses incurred during the production of a product or in the services rendered by a company. This includes wages paid to workers directly, benefits, health care, meals, training, and payroll taxes involved in the process. It also include indirect expenses on labor which is why it's divided into direct and indirect wages.

  • Payroll Skills

    Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

  • POS Skills

    POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Top Skills for an Assistant Manager/Shift Manager

  • Customer Service, 13.2%
  • Cleanliness, 10.9%
  • Food Safety, 10.6%
  • Employee Engagement, 6.4%
  • Other Skills, 58.9%
Not sure which skills are really important?
3 Big Tips For Listing Skills On Your Resume

4. List Your Assistant Manager/shift Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?
How To Show Your Experience On a Resume... Even When You Don't Have Any
Work History Example # 1
Floor Supervisor
  • Conducted daily meeting with SFS associates and SFS stores worldwide, handled associates work schedules along with payroll.
  • Facilitated regular store and sales staff meetings to ensure consistent communication regarding policies/procedures and to receive staff feedback for improved policies/procedures.
  • Managed and coordinated all merchandising and operational procedures for the Junior Sportswear department, Misses/Junior coats, and Misses/Junior Sleepwear.
  • Implemented the first new logistics strategy in the Company, creating a vision for new efficiencies and cost savings.
  • Maintained effective communication with managers and coworkers pertaining to business issues and store opportunities
Work History Example # 2
Certified Nursing Assistant
Visiting Angels
  • Provided physical and emotional support and companionship to senior adults in degenerative loss of memory and/or motor functions.
  • Worked in home with clients assisting in ADLs.
  • Provided compassionate personal care to in-home clients keeping accurate records and communicating with other professionals for optimal care
  • Provided direct ADL/IADL care to nursing facility residents, administered medication and worked collaboratively with the nursing team.
  • Cared for an 85 year old man with dementia.
Work History Example # 3
Certified Nursing Assistant
Care-Age Of Brookfield
  • Performed QC/Maintenance and Patient testing in Hematology, Chemistry, and Blood Bank
  • Coordinated care of client with other LNA's, nurses, psychical therapists, etc.
  • Assisted patient with activity of daily living and provided physical and emotional comfort.
  • Assisted with ADL's with residents Assisted in medication passes
  • Committed to health and safety standards-Empathetic and approachable-Successful completion of PCT training program with certification is required CPR certified
Work History Example # 4
Assistant Manager/Shift Manager
  • Completed McDonalds Shift into Overdrive class to learn how to properly manage a shift more effectively.
  • Trained in management practices and procedures for McDonalds Corporation.
  • Balanced deposits and store change-over during overnight hours.
  • Certified Basic Shift Management/ServSafe, supervise staff/cook/inventory/daily deposits
  • Certified in ServSafe and Introduction to Management courses through McDonald's Corporation

5. Highlight Your Assistant Manager/Shift Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your assistant manager/shift manager resume:

  1. Certified Nurse Assistant (CNA)
  2. Medical Assistant
  3. Certified Master Safe Technician (CMST)
  4. Food Safety Manager Certification
  5. Certified Professional - Food Safety (CP-FS)
  6. Certified Management Accountant (CMA)
  7. ServSafe Food Protection Manager Certification


6. Finally, Add a Assistant Manager/Shift Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?
Read our guide on how to write a resume summary statement

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Common Assistant Manager/Shift Manager Resume Skills

  • Customer Service
  • Cleanliness
  • Food Safety
  • Employee Engagement
  • Customer Satisfaction
  • Guest Service
  • Food Service
  • Excellent Guest
  • Inventory Management
  • Labor Costs
  • Customer Complaints
  • Payroll
  • Food Preparation
  • POS
  • Safety Standards
  • Casino Floor
  • Bank Deposits
  • Internal Controls
  • Restaurant Operations
  • Financial Reports
  • Guest Complaints
  • Inventory Control
  • Performance Reviews
  • Table Games
  • Member Development
  • Computer System
  • Food Quality
  • Store Operations
  • Safety Regulations
  • Food Orders
  • Cash Drawers
  • Customer Orders
  • Safety Procedures
  • Sales Floor
  • Product Quality
  • Truck Orders
  • Sales Reports
  • Leadership
  • Customer Inquiries
  • Inventory Counts
  • Customer Relations
  • Cash Control
  • Store Sales
  • Bank Runs
  • Quality Customer Service
  • Food Products
  • Food Cost
  • Customer Issues
  • Employee Scheduling
  • Credit Transactions

Assistant Manager/Shift Manager Jobs