Restaurant Assistant Manager
Assistant manager job in Kannapolis, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Operations Manager
Assistant manager job in Whitsett, NC
Pay Range: $100,000 - $115,000
Shift: 2nd Monday - Friday 2:30pm to 11:00pm EST
YOUR ROLE
Are you known for your management skills? Are you passionate about directing inbound / outbound logistics? If so, we have an opportunity that would allow you to oversee site operations, ensuring consistent high level of service, profitability and cost efficiency, while adhering to all applicable company and regulatory requirements.
WHAT ARE YOU GOING TO DO?
Lead, direct and manage inbound and/or outbound site operations to ensure that the operations staff executes service agreements at, or above the customer's standards. Maximize profitability through superior customer service, effective and prompt communication and follow-up on all pending matters with the customer. Manage revenue and expenses to budget constraints.
Plan and monitor daily staffing schedules and adjust accordingly to ensure adequate staffing levels that support operational demands and business objectives.
Ensure directives, rules and procedures are communicated to all operations' staff. Ensure safety methods, practices and programs are implemented and maintained. Ensure that freight is being moved in a safe and timely manner utilizing appropriate equipment and tools.
Maintain a clean, professional and safe working environment by inspecting and scheduling maintenance and ensuring all office and warehouse equipment is properly accounted for and in safe working condition.
Manage and oversee administrative functions to ensure all paperwork is processed efficiently and in a timely manner and meets all compliance requirements.
Personally coach, train and mentor direct reports and provide career development opportunities through training and quality management activities.
WHAT ARE WE LOOKING FOR?
Education and Experience: High School Diploma or GED, Minimum five years related experience. Minimum three years supervisory or managerial experience; Bachelor's Degree in Transportation, Logistics or Supply Chain Management preferred or equivalent combination of work experience and education. Three years of industry experience preferred.
Credentials: Valid state issued Driver's License; Forklift Driver Certification; Other professional certifications may be required.
Skills: Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Characteristics: Ability to allocate work assignments; Demonstrated experience in managing the financial aspects of a department; Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations; Ability to write reports, business correspondence, and procedure manuals.
WHAT DO WE HAVE TO OFFER? With a genuine culture of recognition, we want our employees to grow, develop and be part of our journey. We offer a benefits package with a focus on your wellbeing. This includes competitive Paid Time Off, 401(k), health insurance and an employee benefits platform that offers discounts on gym memberships and a diverse range of retail, travel, car and hospitality brands, including important offerings like pet insurance.
We are a team in every sense, and we support each other and work collaboratively to achieve our goals together.
It is our goal that you will be compensated for your hard work and commitment, so if you'd like to work for one of the top Logistics providers in the world then let's work together to help you find your new role.
ABOUT TOMORROW
We value your professional and personal growth. That's why we share plenty of career opportunities for you to thrive within CEVA. This role can be the first step on your career path with us. You can stay in the same job family, find a new family to grow in (how about sales or supply chain?) or find your own path. Join CEVA for a challenging and rewarding career.
General Manager
Assistant manager job in Winston-Salem, NC
Winston Salem, N.C.
Introduction
Join our dynamic team at PF Plumbing as a General Manager, where you will lead with vision and drive operational excellence. As a key leader, you will oversee daily operations, inspire high-performing teams, and implement strategies to achieve our business goals. Your leadership will be pivotal in fostering a culture of innovation and commitment, ensuring the highest level of service and satisfaction for our clients and staff with all of their plumbing and HVAC needs. Strong HVAC knowledge is required for this position as we will be implementing the tradeline in 2026.
Job Responsibilities
- Oversee daily operations and ensure business efficiency and effectiveness.
- Develop and implement strategic plans to achieve business goals and objectives.
- Manage and improve processes to enhance productivity and ensure quality standards.
- Lead and mentor management team and staff to foster a positive work environment.
- Communicate with Service, Install, New Construction, and Call Center managers daily.
- Coordinate with departments to ensure alignment and support of organizational goals.
- Facilitate communication between departments to promote teamwork and collaboration.
- Monitor financial performance, including budgeting, forecasting, and financial reporting.
- Establish and maintain strong relationships with builders, vendors, and stakeholders.
- Ensure compliance with company policies, industry regulations, and legal requirements.
- Analyze market trends to identify opportunities for growth and expansion.
- Implement and uphold company standards for customer service and satisfaction.
- Evaluate performance metrics and provide actionable insights for improvement.
- Oversee recruitment, training, and development of employees to build a competent workforce.
- Address and resolve any operational issues or conflicts in a timely manner.
- Represent the company in public forums, meetings, and industry events.
Job Requirements
- Experience in management within HVAC and Plumbing companies.
- Minimum of 5-7 years of experience in a managerial role
- Proven track record of achieving business targets and improving organizational performance
- Strong leadership and team management skills
- Excellent verbal and written communication abilities
- Proficient in financial management and budgeting
- Strong problem-solving and decision-making skills
- Ability to develop and implement strategic business plans
- Experience in performance evaluation and staff development
- Familiarity with industry-specific regulations and compliance
- Proficiency in relevant software tools and systems
- Ability to work under pressure and handle multiple tasks simultaneously
- Strong customer service orientation and relationship-building skills
- Flexibility to adapt to changing business needs and environments
Pay: $125,000 Annually + Bonus Structure
Branch Manager
Assistant manager job in Winston-Salem, NC
We're looking for a motivated and experienced Commercial Branch Manager to lead our Western Territory branch (branch is in greater Winston Salem, NC). In this role, you'll oversee all aspects of sales, operations, and service delivery, ensuring every customer receives the highest level of care while driving growth and profitability.
POSITION OVERVIEW
The Commercial Branch Manager is responsible for achieving all branch sales and revenue goals, managing day-to-day operations, and leading a team of sales and service professionals dedicated to our commercial customer base. You also be responsible for ensuring compliance with company policies, safety standards, and quality service expectations. This position carries full profit and loss (P&L) responsibility for the branch.
This is a dynamic leadership opportunity for someone who enjoys combining strategic thinking with hands-on leadership. You'll spend time both in the office and out in the field supporting your team, meeting customers, and ensuring our commercial clients receive the outstanding service they deserve.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Leadership & Performance Management
Lead, coach, and develop a high-performing team focused on commercial accounts.
Set clear expectations and monitor daily sales and service performance to meet growth and budget objectives.
Conduct weekly team meetings and one-on-one coaching sessions to strengthen performance and accountability.
Evaluate employee performance, provide feedback, and support ongoing professional development.
Oversee staffing, scheduling, and resource allocation to ensure operational efficiency.
Sales & Customer Growth
Drive commercial sales growth by implementing and reinforcing company sales practices.
Partner with sales professionals to identify new business opportunities, expand existing relationships, and improve retention.
Conduct joint field visits to support team members and strengthen customer engagement.
Ensure all sales and activity goals are achieved or exceeded.
Operations & Service Excellence
Maintain the highest standards of service quality and customer satisfaction across all commercial accounts.
Optimize routes, resource use, and service schedules for maximum efficiency and profitability.
Ensure compliance with safety, regulatory, and company policies.
Analyze performance reports to identify trends, forecast needs, and implement improvement strategies.
Collaborate with regional leadership to develop growth strategies and operational plans.
Training & Compliance
Conduct regular training on sales, service, and safety in accordance with company policies and applicable laws.
Maintain up-to-date licensing and certifications, ensuring team compliance with all regulatory requirements.
Promote a strong culture of safety, integrity, and continuous improvement.
SKILLS AND EXPERIENCE REQUIRED
Proven leadership experience in commercial pest management.
Strong communication, motivation, and people-development skills.
Demonstrated ability to meet or exceed sales and operational goals.
Experience managing budgets and full branch P&L preferred.
Excellent organizational and problem-solving skills.
Ability to analyze performance data and make informed business decisions.
Must hold a NC Structural Pest Control license in P Phase or have the ability to become licensed in NC within 12 months.
Proficiency with Microsoft software (excel, word, PPT) and familiar with handheld technologies.
What we offer:
Rewarding pay
Growth opportunities
Stable and growing industry
Health, dental, vision, life, & supplemental insurance
Paid time off
401(k) Retirement plan with employer matching
Company vehicle and gas card
Deli Merchandise Manager
Assistant manager job in Greensboro, NC
Summary Join our vibrant team where your passion for quality food and exceptional service can shine. We are looking for a Deli/ Bakery Manager who shares our commitment to excellence! We're seeking a dynamic Deli / Bakery Manager who is ready to lead our team and elevate our deli experience. Must be willing to travel 50% within assigned territory If you have a proven track record in deli/bakery management and are excited about bringing innovative cheese selections to our customers, we want to hear from you!
At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume in their assigned territory, markets, and regions through effective relationships with Store Operations personnel. The right candidate will ensure that a high level of service and quality is maintained in developing relationships with the high-level decision makers; driving a positive impact on all assigned stores. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region.
Act as an account manager for an assigned retail merchandising account.
Growing sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives, as well as maintaining in-stock conditions.
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions.
Following sales call standards and orchestrating call coverage plans that meet the business needs of the client and retail customer.
Complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc.
Achieving Results:
Meeting or exceeding POS to plan goals for assigned territory and markets
Delivering a positive gap versus Non-DRT
Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
Consultative Selling:
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
Delivering consistent market & region level contact
Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship
Developing Others:
Provides sales training and skill development of RSM's in assigned geographies
Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions
Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms
Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities
Mentors assigned RSMD candidates
Leadership:
Participates and may lead meetings for their area or other RS area meetings
Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information
Provides field perspective and feedback on SIF questions for their assigned accounts
Organizing and Planning:
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.
Effectively manages RSM training
Other related duties as assigned
Qualifications:
Bachelor's Degree preferred or equivalent experience
2-3 years previous experience managing key accounts in the retail or consumer packaged goods industry w/ an emphasis in Bakery or Deli
Must be willing to travel 75% within assigned territory
Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business
Excellent written communication and verbal communication skills
Decision-making skills and ability to exercise sound judgment
Strong computer skills including proficiency with Microsoft Office and web-browsers
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level. Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market.
The CDM works with Retail Supervisors to raise the level of effectiveness across the entire area and region. This may include such opportunities as: planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM's.
Essential Job Duties and Responsibilities
Achieving Results
Meeting or exceeding POS to plan goals for assigned territory and markets
Delivering a positive gap versus Non-DRT
Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
Consultative Selling
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
Delivering consistent market & region level contact
Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship
Developing Others
Provides sales training and skill development of RSM's in assigned geographies
Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions
Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms
Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities
Mentors assigned RSMD candidates
Leadership
Participates and may lead meetings for their area or other RS area meetings
Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information
Provides field perspective and feedback on SIF questions for their assigned accounts
Organizing and Planning
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.
Effectively manages RSM training
Other related duties as assigned
Supervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 40%
Minimum Qualifications
Education Level: (Required): High School Diploma or GED or equivalent experience
(Preferred): Bachelor's Degree or equivalent experience
1-3 years of experience in Retail Sales Merchandiser (RSM)
Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Good interpersonal skills
Conflict management skills
Decision making skills
Ability to exercise sound judgment
Ability to work effectively with management
Ability to ensure a high level of service and quality is maintained
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Auto-ApplyHanes Mall NC115
Assistant manager job in Winston-Salem, NC
Hanes Mall Winston-Salem, NC Chestnut Land Company franchisee of Auntie Anne's and Cinnabon. Chestnut Land Company started in 1994 and has grown to be the largest domestic franchise partner of Auntie Anne's Soft Pretzels. We are headquartered in Boardman, Ohio with over 100 locations in 14 states, including occupying some of the country's most prestigious indoor and outdoor malls, shopping venues, and outlet centers. We are recognized industry leaders who pride ourselves on providing memorable experiences for our customers and employees. We're proud to say this is a great place to start a career, grow professionally, and make a difference. Here, everyone's voice is heard and fun is the rule rather than the exception, plus you are recognized for your efforts and achievements.
If you are ready to be part of a vibrant team, please submit your application today. We look forward to welcoming you aboard!
Assistant Manager - Wendover Place
Assistant manager job in Greensboro, NC
About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season.
We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family.
About the Role
As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers.
What You'll Do
* Support strategies and processes to drive store sales and deliver results through a customer centric mindset.
* Recruit, hire and develop highly productive Brand Associate and Expert teams.
* Own assigned area of responsibility.
* Implement action plans to maximize efficiencies and productivity.
* Perform Service Leader duties.
* Ensure consistent execution of standard operating procedures.
* Represent the brand and understand the competition and retail landscape.
* Promote community involvement.
* Leverage omni-channel to deliver a frictionless customer experience.
* Ensure all compliance standards are met.
Who You Are
* A current or former retail employee with 1-3 years of retail management experience.
* A high school graduate or equivalent.
* A good communicator with the ability to effectively interact with customers and your team to meet goals.
* Passionate about retail and thrive in a fastpaced environment.
* Driven by metrics to deliver results to meet business goals.
* Determined to effectively lead and inspire others to learn and grow through coaching and mentoring.
* Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts.
* Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds.
* Ability to travel as required.
Benefits at Old Navy
* Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees.
* One of the most competitive Paid Time Off plans in the industry.*
* Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.*
* Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.*
* Employee stock purchase plan.*
* Medical, dental, vision and life insurance.*
* See more of the benefits we offer.
* For eligible employees
Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity.
Assistant Manager
Assistant manager job in Statesville, NC
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her store's Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the store's compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
* Arrive in a timely manner to prepare for your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by the store's Restaurant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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Assistant Manager
Santa Photo Set Manager -Hanes Mall
Assistant manager job in Greensboro, NC
Job Description
Love the Holidays? Want to work alongside Santa Claus? We've got a job for you!
VIP Holiday Photos needs your help to make children's dreams come true this coming Christmas season: Mid-End October - December.
WHY WORK WITH VIP HOLIDAY PHOTOS?
VIP Culture: Honesty, Loyalty, Trustworthy, Valued, Committed, Passionate, Open Communication
Competitive Pay
Bonus Opportunities
Employee Discounts
Fun and rewarding job
Opportunities for growth
Extra income for the holidays
Consistent seasonal work
Supportive leaders
Gain experience in Management, Photography, Events/Promotions, Retail, Customer Service, Cash Handling, and Working with Children
WHO ARE WE LOOKING FOR?
Reliable, sociable, happy with a smile
Passion for the holidays
Work well in a fast-paced atmosphere
Experienced with management, customer service, retail, sales, and/or working with children
Want to work your way up in the company
REQUIREMENTS:
Be 18 years or older
Have smartphone and computer (Spreadsheets, Google Drive, Outlook, etc.)
Have reliable transportation
Be able to pass a background check and/or drug screen
Management Experience, minimum 1 year
Customer Service Experience, minimum 1 year
Retail Experience, minimum 1 year
Photography experience is a plus!
Technologically savvy
Authorized for work in the USA
APPLY TODAY!
Assistant Manager
Assistant manager job in Greensboro, NC
About PHOENIX PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name
Four Seasons Mall
Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
* Assists in developing, inspiring, and retaining top talent
* Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a "one team" mentality.
* Coach, teach and train Sales Associates for effective job performance.
* Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
* May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
* Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
* Assist in overseeing all aspects of daily store operations.
* Execute action plans to optimize results.
* Ensure sales floor coverage in order to meet customer expectations.
* Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
* Maintain adherence to Company Policies and ensures the safety of associates and customers.
* Manage the execution of the store strategy to achieve performance goals.
* Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
* Support a store's environment focused on consistently delivering a great in-store experience.
* Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations.
* Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
* Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
* Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
* Creates a positive in-store experience through visual standards
* Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
* Education: High School or Equivalent
* Years of Experience: 1-3 of relevant job experience
* Proficient in use of technology (iPad, registers)
* Demonstrates strong customer service skills
* Meets defined availability criteria, including nights, weekends and non-business hours
* Meets physical requirements
Critical Skills & Attributes
* Previous retail experience preferred
* Proven ability to drive sales results
* Strong communication skills
* Minimum of two years relevant experience
* Prior sales management experience
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
* Medical, pharmacy, dental and vision coverage
* 401(k) and Roth 401(k) with Company match
* Merchandise discount
* Paid Time Off
* Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyAssistant Manager - Lead
Assistant manager job in Kernersville, NC
29609 Full Time Rack Room Shoes The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
* Primary responsibility is the safety and welfare of employees and customers.
* Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
* All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
* Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
* Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
* Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
* Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
* Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
* Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 488
Rack Room Shoes 488
Pay Range:
Southside Square
1022-C South Main
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Kernersville, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Assistant Manager
Assistant manager job in Reidsville, NC
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Up and coming Assistant Manager for our new clubs that happen to be the fastest growing Fitness Franchise on the planet, Workout Anytime! We are hiring at the location in Reidsville. This a unique and powerful opportunity if you have the desire to build a CAREER in Fitness! If you are a TEAM player and you are looking for opportunity for advancement...READ ON!
This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing clientele inside a supporting fitness club that will assist and coach you!
Candidate Requirements:
Coachable!
Hard Working and Committed
Outgoing Personality
Excellent Customer Service Skills
Enjoys Interaction with a Diverse Group of People
Passion for Fitness and Changing Lives
Motivated Individual Who is a Team Player
Experience and/or Related Degrees are Encouraged, But on The Job Training Will Be Provided
Sales Background is a Plus!
Responsibilities:
Generate New Memberships and service members daily.
Consistently hit goals distributed by Workout Anytime.
Hourly walk-throughs to assure the club is clean
Personal Production Binder must be kept up to date daily (leads, appointments, shows, new members)
Schedule every new member with a free Success Session when joining.
Keep the club clean.
Prospecting: 1-2 hours outside the club daily
Generate 5 new appointments daily
Generate 1 Business-to-Business relationships daily
150 pieces of print work out daily
Collect 30 or more referrals daily
Telemarketing: 90 Minutes daily calling new leads
New Appointments daily
Compensation: $15.00 - $20.00 per hour
ABOUT WORKOUT ANYTIME: Workout Anytime 24/7 has earned a well-deserved spot on Entrepreneur's prestigious list of top 500 Franchises for 2024!
Atlanta-based Workout Anytime is a 24-hour, seven-day-a-week fitness concept with 180+ units across the U.S. Founded by fitness veterans John Quattrocchi and Steve Strickland, the company was formed to provide members with first-class fitness facilities at the lowest cost possible, deliver a profitable and affordable business model to franchisees and offer exciting career opportunities for its employees.
Mission
To provide a friendly, convenient, life-changing journey with passion.
Vision
To reshape the fitness community where everybody aspires to be the best they can be.
Values
Attitude - We drive a positive culture of confidence and enthusiasm by doing the right thing for all our members, partners, and staff.
Care - We provide our members, partners, and staff with an environment that is welcoming and respectful of each individual.
Excellence - We are committed to the success of our members and partners through the expertise and dedication of our team.
Strategic Drivers
Think Big
Keep It Simple
Do It With Integrity
Auto-ApplyAssistant Manager: Freight Flow
Assistant manager job in Greensboro, NC
Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it!
When you join our team, you'll enjoy:
Flexible scheduling that supports your lifestyle & work-life balance
Up to 30% shopping discount on our unique finds for you and your designated shopper
Working with a team who thinks the world of you
Wellness resources to be and do your best
Anniversary and recognition programs that celebrate you
Hands-on training for career growth made for you
Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision
Insurance, 401(k) Savings Plan, Employee Assistance Program and more
What You'll Do
As an Assistant Manager: Freight Flow, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities by leading the store logistic processes that support company initiatives and productivity goals.
In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.
Your primary job responsibilities will include but are not limited to:
Utilize all company tools and training resources to ensure the team follows freight flow processes, visual execution standards, and stocking routines
Coordinate with Store Manager to plan freight processing
Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
Maintain and manage stockroom organization and standards
Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
Consistently exemplify, maintain, and foster the culture and values of World Market
Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
Skills & Experience You'll Bring
Proven experience delivering results, customer experience, and operational results in a fast-paced environment
Effective communication skills, being open to feedback, and the ability to adapt quickly
Ability to provide in the moment coaching to associates
Ability to de-escalate store and customer situations effectively
Ability to plan and prioritize according to the needs of the business
Strong sense of urgency
Attention to detail
Creative problem solving
Sound decision-making skills
Effective delegation and validation skills
Ability to execute daily priorities efficiently
Minimum of 2+ years of relevant leadership experience in a fast-paced specialty retail selling culture is preferred
Ability to work a flexible schedule, including nights, overnights, weekends and holidays, depending upon the needs of the business
Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
Minimum Age: 21 years
Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: **************
Email: *************************
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Auto-ApplyAssistant Manager (Talbert Woods Apts!)
Assistant manager job in Mooresville, NC
Assistant Property Manager - Talbert Woods Apartments & Townhomes (Mooresville, NC)
Join Our Team at a 300-Unit, Thriving Community!
Palms Associates is searching for a detail-oriented, customer-focused Assistant Property Manager to support the daily operations of Talbert Woods Apartments and Townhomes. If you excel at helping residents, driving results, and growing your career in property management, this could be the perfect next step.
Why Build Your Career at Palms Associates? For an Assistant Property Manager, working at Palms means contributing to a property we built, we own, we manage! It means continuously improving upon 60 years of service to our residents. It means access to not only housing discounts, monthly and yearly bonus awards, and Grace Hill Learning, but access to historically generous, and immediately vested, 401k and profit-sharing rewards (10% each of the last 8 yrs) as well as $1,000/$1,500 HSA contributions. Our in-house development and renovations teams are always building new properties or renovating our current portfolio. It's no surprise that company-wide our average tenure of all associates is greater than 7 years!
What You'll Do:
Assist the property manager in the critical areas of leasing, collections, resident services, revenue growth, and compliance with legal and company policy
Contribute to revenue growth by brainstorming ways to set community apart
Execute marketing activities using social media and creative community promotions
Lead by example to prioritize the highest customer service to promote resident retention
Set resident expectations early regarding prompt payment of all balances owed
Commit to minimize delinquent rent
Participate in company-wide training programs to stay compliant with real estate law and develop professional skills
Collaborate with maintenance team to help achieve property-wide goals
Step in to manage the property in the Manager's absence.
What We're Looking For:
1+ years of property management experience required.
Strong customer service, communication, and organizational skills.
Ability to prioritize work effectively and adapt quickly to changing priorities
Successful track record of assisting in the collection of delinquent rent
Focus on providing outstanding customer service to our new and current residents
Property management designation such as CAM, CAPS, NALP/CALP preferred.
Yardi and Revenue Management Software experience a plus
Ability to work weekends and a flexible schedule as needed.
Bilingual a plus
Outstanding Benefits Package:
Monthly and holiday bonus opportunities
Career development, including Grace Hill Training
Health/Vision/Dental/Life/Disability Insurance, Flex Spending, HSA
Excellent PTO
Wellness day off and additional floating holiday
Community service day off
Housing discount
$1,000/$1,500 contribution to Health Savings Account (HSA)
401k 4% match; historically 6% profit sharing, all immediately vested to you!
Opportunities for growth, careers available at 23 large apartment communities throughout the Southeast!
Job Type: Full Time
Note: Palms is an Equal Opportunity Employer. Also, Palms hires qualified job applicants following prior employment verification, reference-checking, criminal background and drug screenings.
Auto-ApplyAssistant Manager
Assistant manager job in Reidsville, NC
Job DescriptionBenefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Flexible schedule
Free uniforms
Health insurance
Opportunity for advancement
Paid time off
Training & development
Up and coming Assistant Manager for our new clubs that happen to be the fastest growing Fitness Franchise on the planet, Workout Anytime! We are hiring at the location in Reidsville. This a unique and powerful opportunity if you have the desire to build a CAREER in Fitness! If you are a TEAM player and you are looking for opportunity for advancement...READ ON!
This is an AMAZING opportunity FOR YOU to work for a RESULTS FOCUSED organization with over 20 years of experience in building and growing clientele inside a supporting fitness club that will assist and coach you!
Candidate Requirements:
Coachable!
Hard Working and Committed
Outgoing Personality
Excellent Customer Service Skills
Enjoys Interaction with a Diverse Group of People
Passion for Fitness and Changing Lives
Motivated Individual Who is a Team Player
Experience and/or Related Degrees are Encouraged, But on The Job Training Will Be Provided
Sales Background is a Plus!
Responsibilities:
Generate New Memberships and service members daily.
Consistently hit goals distributed by Workout Anytime.
Hourly walk-throughs to assure the club is clean
Personal Production Binder must be kept up to date daily (leads, appointments, shows, new members)
Schedule every new member with a free Success Session when joining.
Keep the club clean.
Prospecting: 1-2 hours outside the club daily
Generate 5 new appointments daily
Generate 1 Business-to-Business relationships daily
150 pieces of print work out daily
Collect 30 or more referrals daily
Telemarketing: 90 Minutes daily calling new leads
New Appointments daily
Assistant Manager
Assistant manager job in Statesville, NC
The Assistant Manager role is a deliberate stepping stone to prepare an individual that is already highly competent at running shifts for the additional management responsibilities of running the entire store as the Restaurant Manager. The Assistant Manager assists the Restaurant Manager in planning, direction and controlling the operation of the store. He or she is responsible for supervising employees in inventory merchandising, losses and work hours. The Assistant Manager assists, when directed by Store Manager, in product ordering, provides support for sales plans to maximize sales potential and will be introduced to the basics of P&L management. The Assistant Manager may be asked to attend Restaurant Manager meetings with his or her store's Restaurant Manager. The Assistant Manager will also be encouraged to fine tune recruiting, hiring, and performance management skills, as well as to acquire requisite knowledge to insure the store's compliance with State and Federal law and regulations.
While assigned to specific shifts, the Assistant Manager, is responsible for management of the processes and people needed to deliver great and friendly guest experience during their assigned shift. They oversee the preparation of products according to operational and quality standards and manage the service provided by the store team to deliver a great guest experience.
Assistant Managers are responsible for providing leadership, direction and coaching to Crew Members throughout their shift. Assistant Managers assign crew positions, set shift expectations, motivate team members and, provide timely feedback to correct deficiencies or reward success.
Responsibilities include but are not limited to:
Managing A Positive Team Environment
* Arrive in a timely manner to prepare for your scheduled shift.
* Demonstrate respect and dignity in dealing with others including team members and guests.
* Follow the communication guideline established in your store.
* Talk employees into, through, and out of position on each shift, communicating responsibilities, providing feedback, and recognizing achievements in a respectful manner.
* Deploy team members appropriately to meet guests' needs and service standards throughout shift.
* Support training of Crew Members as directed by the store's Restaurant Manager.
* Communicate goals and hold team members accountable for performance during shift.
* Drive sense of urgency through Crew Members to satisfy guests' needs and resolve problems. Reinforce the use of systems, tools, and procedures throughout shift, while taking appropriate steps to correct deficiencies.
* Monitor team performance to ensure quality, service, and cleanliness standards are met throughout shift.
* Ensure restaurant standards and marketing initiatives are properly executed during shift.
* Follow all systems and processes to control labor costs, food costs, and cash throughout shift.
* Monitor and ensure Crew Members comply with all policies and procedures related to cleanliness, food safety, and restaurant safety and security during shift.
* Report equipment issues, provide Crew Member performance feedback, and discuss other restaurant opportunities with General Manager.
* Comply with all restaurant, Brand, and franchisee policies.
* Respond positively to coaching and feedback, and show passion for learning.
* Hold yourself accountable for your designated responsibilities on your shift.
* Dedicate yourself to learning and being capable of executing multiple tasks.
Being Passionate About Operational Excellence
* Always view our guests as our highest priority and ensure that each guest is highly satisfied with his/her experience before leaving the restaurant.
* Feel empowered to respond to specific guest needs and resolve problems with a sense of urgency.
* Adhere to established Brand and Quality Brand Group LLC standards and systems, delivering quality food and beverage to each guest as communicated during training.
* Follow all safety, food safety and sanitation guidelines including compliance with all applicable laws.
* Maintain a clean and neat work environment, including stocking, taking trash and cardboard out, and complete thorough cleaning of guest areas and restrooms as directed.
* Adhere to uniform standards including; hat, name tag, clean pressed apron and white collared shirt. Dark blue jeans without any rips or holes and nonslip shoes are required.
MINIMUM QUALIFICATIONS INCLUDE:
* Must be able to fluently speak/read English
* Math and writing skills
* Restaurant, retail, or supervisory experience preferred
* Guest Focus - anticipate and understand guests' needs and exceed their expectations.
* Passion for Results - set compelling targets and deliver on commitments.
* Problem Solving and Decision Making - make good decisions based on analysis, experience and judgment.
* Building Effective Teams - get the right people in the right places, enabling them to make decisions and celebrate success as a team.
* Be physically and mentally capable of learning to operate standard restaurant equipment (minimum age requirements may apply).
* This position requires one to lift 30 to 50 pounds and also requires you to use motion that entails pushing, pulling, stretching and continuous bilateral use of fingers and wrists.
Many Dunkin' restaurants are owned and operated by an independent franchisee. Each Dunkin' franchisee is an independent employer and thus solely responsible for hiring decisions and all other employment-related matters for the franchisee's restaurant(s). The terms "Company," "Dunkin'," "we," "our," or "us" refer to the specific entity (corporate or franchise) that owns and operates the Dunkin' restaurant to which you are applying. Nothing on this site should be construed as Dunkin' being involved in or having control over a franchise employee's terms and conditions of employment. Any employment-related questions regarding a franchise restaurant should be directed to the franchisee.
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Assistant Manager
Assistant Manager
Assistant manager job in Greensboro, NC
About PHOENIX
PHOENIX Retail, LLC is a retail platform operating the Express and Bonobos brands worldwide. Express is a multichannel apparel brand dedicated to a design philosophy rooted in modern, confident and effortless style whether dressing for work, everyday or special occasions. Bonobos is a menswear brand known for being pioneers of exceptional fit and a personalized, innovative retail model. Customers can experience our brands in over 400 Express retail and Express Factory Outlet stores, 50 Bonobos Guideshops, and online at *************** and ****************
About Express
Express is a multichannel apparel brand dedicated to creating confidence and inspiring self-expression. Since its launch in 1980, the brand has embraced a design philosophy rooted in modern, confident and effortless style. Whether dressing for work, everyday or special occasions, Express ensures you look and feel your best, wherever life takes you.
The Company operates over 400 retail and outlet stores in the United States and Puerto Rico, the express.com online store and the Express mobile app.
Store Name Friendly Center Responsibilities
Express is seeking an Assistant Manager to join our team.
The Assistant Manager assists the Store Manager in supervising the store operations, recruiting, management, training, and sales functions, driving productivity, complying with company policies, and creating a great in-store shopping experience for our retail customers.
Key Responsibilities
Assists in developing, inspiring, and retaining top talent
Maintain a positive work environment, which encourages an exceptionally high level of the store morale. Focusing on creating an environment built on team work and inspiring a “one team” mentality.
Coach, teach and train Sales Associates for effective job performance.
Partner with the Store Manager to identify high performing Sales Associates to assist in their growth.
May assist in the hiring process for Sales Associates by participating in interview and providing feedback to the Store Manager.
Support the Store Manager's analysis of the business and help to execute/communicate clear action plans that optimize results and ensure effective execution of all operational activities.
Assist in overseeing all aspects of daily store operations.
Execute action plans to optimize results.
Ensure sales floor coverage in order to meet customer expectations.
Oversee merchandise flow, such as shipment, replenishment, and omnichannel operations, throughout the store.
Maintain adherence to Company Policies and ensures the safety of associates and customers.
Manage the execution of the store strategy to achieve performance goals.
Optimize sales/operations opportunity, by leading the associates consistently executes merchandising strategies, operations, loyalty programs and other company initiatives.
Support a store's environment focused on consistently delivering a great in-store experience.
Lead by example in creating a culture of proactive customer engagement to exceed our customer's expectations.
Greet and assist all customers in a friendly manner, shares information on product, promotions, and loyalty programs.
Resolve any customer complaints. Determines the source of issues and takes initiative to identify and resolve them.
Act as the customer experience leader; Accountable for results of the customer experience and creates action plans to improve performance.
Creates a positive in-store experience through visual standards
Other essential functions may occur as directed by your supervisor
Required Experience & Qualifications
Education: High School or Equivalent
Years of Experience: 1-3 of relevant job experience
Proficient in use of technology (iPad, registers)
Demonstrates strong customer service skills
Meets defined availability criteria, including nights, weekends and non-business hours
Meets physical requirements
Critical Skills & Attributes
Previous retail experience preferred
Proven ability to drive sales results
Strong communication skills
Minimum of two years relevant experience
Prior sales management experience
Benefits and Compensation
PHOENIX offers a range of benefits to help protect full-time associate's health and long-term financial security including:
Medical, pharmacy, dental and vision coverage
401(k) and Roth 401(k) with Company match
Merchandise discount
Paid Time Off
Parental leave for new moms and dads
For part-time associates, PHOENIX is partnering with LIG Solutions to help associates obtain individual insurance coverage that best fits their needs and budget, including major medical, dental, vision, supplemental insurance, life Insurance and more.
Additionally, part-time associates may be eligible to receive paid sick leave, public health emergency leave and to participate in the 401(k) and Roth 401(k) with Company match.
Part-time associates are also eligible to receive an Express merchandise discount, participate in our Learn & Earn incentive program, and choose voluntary benefits through YouDecide.
Actual compensation offered is dependent upon a number of factors including, but not limited to, work location, education, relevant skills and experience of the candidate.
Closing
If you would like to know more about the California Consumer Privacy Act click here.
An equal opportunity employer, PHOENIX does not discriminate in recruiting, hiring or any other terms and conditions of employment hiring on the basis of any federal, state, or locally protected characteristic. PHOENIX only hires individuals authorized for employment in the United States. PHOENIX is committed to providing reasonable accommodation to individuals with disabilities. If you need an accommodation to search and apply for a job position due to a disability, please call ************** and say 'Associate Relations' or send an e-mail to ****************************** and let us know the nature of your request and your contact information.
Notification to Agencies: Please note that PHOENIX does not accept unsolicited resumes or calls from third-party recruiters or employment agencies. In the absence of a signed Master Service Agreement and approval from HR to submit resumes for a specific requisition, PHOENIX will not consider or approve payment to any third-parties for hires made.
Auto-ApplyAssistant Manager - Lead
Assistant manager job in Kernersville, NC
29609
Full Time
Rack Room Shoes
The Assistant Manager assists the Store manager in managing all day to day store operations, while ensuring that compliance exists with all established company policies and procedures. Provides leadership, guidance and training to the store staff via direction from the Store Manager. In the absence of the Store Manager, the Assistant Store Manager will assume total responsibility for all store operations. Consistently strives to meet and exceed all established sales, service and operational objectives.
Duties and Responsibility
Primary responsibility is the safety and welfare of employees and customers.
Create, establish and maintain an excellent customer shopping experience.
Maintain and reinforce current service level standards.
Provide service training and leadership to staff members.
Manage customer issues with a sense of urgency and to the satisfaction of our customer.
All POS terminal transactions in accordance with policy and procedure
Sales, Discounts and Refunds
Loyalty
Open/Closing procedures
Inventory Control responsibilities to include adherence to all policies and procedures in regards to:
Shipping and Receiving
Price Management (Price Changes, Markdowns etc.)
Singles
Damaged Merchandise
Conducting a Physical Inventory
Sales Floor Merchandising and Visual Presentation responsibilities to include adherence to company standards:
Merchandise Placement
Sales floor maintenance and housekeeping
Promotional event directions, materials and signage
Payroll Control responsibilities to include adherence to all policies and procedures in regards to:
Scheduling
Payroll budget compliance
Time and Attendance
Training and Development of direct reports, responsibilities to include adherence to all policies and procedures in regards to:
Utilization of all available training tools
Consistent reinforcement of operational standards
Loss Prevention responsibilities to include adherence to all policies and procedures in regards to the protection and control of all Company assets.
Work towards a complete understanding of managing all day to day operations.
Principal Working Relationships
Customers, Sales Associates, Store Management, District/Regional Managers, Store Operations and Training Personnel.
Key Qualifications
An approved background check
Effective verbal and written communication skills
Managerial and organizational skills
Strong interpersonal skills necessary for customer and employee interactions
Strong visual merchandising skills
Working knowledge of footwear, accessories and shoe care.
Basic mathematical skills
Knowledge of Corporate and Store Operations policies and procedures
A complete understanding of the standards of Store Presentation and strong visual merchandising skills.
Store Number: 488
Rack Room Shoes 488
Pay Range:
Southside Square
1022-C South Main
About Rack Room Shoes
Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.
Kernersville, North Carolina US
Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.
Assistant Manager
Assistant manager job in Mooresville, NC
Why You'll Love World Market For over 60 years, we have searched the globe for design inspiration, emerging trends, and time-honored handicrafts, to bring you stylish home décor, quality furniture, thoughtful gifts and one of the largest assortments of international foods, beverages and candy. You won't find a store and team like this anywhere else! From handpicked finds to heartfelt teamwork, World Market is where uniqueness isn't just celebrated-it's what sets us apart.
Our team means the world to us! We value authenticity, empowerment and respect. If you're looking for a place where you can be yourself, contribute in meaningful ways, and have a little fun while doing it-you've found it!
When you join our team, you'll enjoy:
Flexible scheduling that supports your lifestyle & work-life balance
Up to 30% shopping discount on our unique finds for you and your designated shopper
Working with a team who thinks the world of you
Wellness resources to be and do your best
Anniversary and recognition programs that celebrate you
Hands-on training for career growth made for you
Benefits -Learn more about benefits and eligibility for Medical, Dental, and Vision Insurance, 401(k) Savings Plan, Employee Assistance Program and more
What You'll Do
As an Assistant Manager, you will play a key leadership role in driving sales and profitability, fostering a customer-first selling culture and executing daily business priorities. In partnership with the Store Manager, you will be responsible for leading and developing a high-performance team while maintaining our values, brand, policies, and operational standards.
Your Assistant Manager role will include leadership responsibilities in one or more of the following areas of the business: Customer Experience, Freight Flow, Operations and Merchandising. The area of responsibility will be determined based on business needs along with your experience, skills and career goals.
Your primary job responsibilities will include but are not limited to:
• Model and lead a customer-first selling culture by driving engagement, customer loyalty initiatives, visual standards, and brand values
• Analyze business trends utilizing all available reporting to problem-solve business opportunities and take appropriate action
• Consistently exemplify, maintain, and foster the culture and values of World Market
• Plan for and execute daily business tasks and duties assigned by and in the absence of the Store Manager
• Recruit, develop, and retain a high-performance, customer-focused team that aligns with our company values through training, recognition, and performance management
• Utilize all company tools and training resources to educate and validate team execution of key business functions
• Validate and maintain all Loss Prevention policies and procedures and inventory management initiatives
• Support and maintain a safe work environment through ongoing safety training, awareness, and accountability
Skills & Experience You'll Bring
• Proven leadership experience delivering results, customer experience, and operational results in a fast-paced environment
• Effective communication skills, being open to feedback, and the ability to adapt quickly
• Ability to provide in the moment coaching to associates
• Ability to de-escalate store and customer situations effectively
• Ability to plan and prioritize according to the needs of the business
• Strong sense of urgency
• Attention to detail
• Creative problem solving
• Sound decision-making skills
• Effective delegation skills
• Ability to execute daily priorities efficiently
• Minimum of 2+ years of leadership experience in a fast-paced specialty retail environment preferred
• Ability to work a flexible schedule, including nights, weekends and holidays, based on business needs
• Ability to stand for extended periods, bend, climb ladders, and lift up to 40 lbs. as needed
• Minimum age: 21 years
Full time and Part time associates are eligible to participate in the Company's 401(k) retirement savings plan after three (3) months of service.
Benefits for full-time employment on the first of the month following 30 days of continuous employment include offerings for programs including Medical, Dental, Vision, Prescription Drug, Life Insurance, Flexible Spending, Commuter Benefits and Employee Assistance.
If you need reasonable accommodations to complete the on-line application, please contact the Human Resource Department:
Phone: **************
Email: *************************
This email address is only to request reasonable accommodation for the application process due to a medical condition. If you do not need a reasonable accommodation for such reason, please use the apply button below to complete an application and upload your resume.
Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable laws, which depending on your location may include the Fair Credit Reporting Act, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the Los Angeles City Fair Chance Act.
An Equal Opportunity Employer
It is the policy of World Market, LLC. to recruit, hire, train, promote, transfer and compensate our associates and provide all other conditions of employment including Company sponsored events without regard to race, color, creed, religion, national origin, age, sex, gender identity, genetic information, marital status, lawful alien status, sexual orientation, physical or mental disability, citizenship status, veteran status, employment status or any other basis prohibited by applicable law.
Auto-ApplyAssistant Manager
Assistant manager job in Asheboro, NC
Job Description We are searching for Assistant Manager candidates who understand and are passionate about helping members and potential members explore and find the best wellness features to benefit them in their health and wellness journey.
Benefits & Compensation
Competitive base salary plus paid commissions on memberships sold.
Performance bonuses and incentive programs for exceeding sales and retention goals.
Employee perks include gym membership discounts, retail discounts, and team-building events.
Continued education and professional development opportunities, plus discounted recertification.
Benefits and paid time off.
Recognition programs to celebrate your success and contributions.
Career growth opportunities include multi-club management or senior leadership roles.
Responsibilities
Identify potential members needs and use solution-selling techniques to build value in our clubs amenities and services.
Thrive in a competitive sales position while maintaining a cohesive team environment.
Meet challenging monthly quotas and demonstrate production excellence within 30 days of starting.
Work in a fast-paced environment and handle and prioritize multiple tasks and demands, including club cleanliness.
Train others to excel in membership sales and referrals.
Qualifications
A motivated sales leader passionate about fitness and wellness.
Skilled at solution-selling and connecting members with club benefits.
Competitive, results-driven, and a team player.
Able to thrive in a fast-paced environment and hit ambitious goals.
Excited to mentor and train staff to grow membership and engagement.
About Workout Anytime
Workout Anytime is a 24-hour, seven-day-a-week fitness concept formed to provide members with first-class fitness facilities at the lowest cost possible while offering exciting career opportunities for its employees.
Positive & Supportive Environment: We've built a strong team culture where health, wellness, and mutual support are a top priority for everyone, not just our members.
Professional Growth: We invest in our employees' careers by offering opportunities for continuing education and new certifications, helping you stay current with the latest fitness trends.
Exclusive Discounts: As part of the team, you'll receive special pricing on supplements, gym apparel, and in-facility services like massages and physical therapy.