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Assistant nurse manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Dr. Theresa Buxton PhD, RN, CNE,

Ashley Bell MSN, RN, OCN, CNE

Below we've compiled a list of the most critical assistant nurse manager skills. We ranked the top skills for assistant nurse managers based on the percentage of resumes they appeared on. For example, 17.3% of assistant nurse manager resumes contained patients as a skill. Continue reading to find out what skills an assistant nurse manager needs to be successful in the workplace.

15 assistant nurse manager skills for your resume and career

1. Patients

Here's how assistant nurse managers use patients:

Performed mental health evaluations of patients in the Emergency Department and collaborated with the psychiatrist to determine disposition.
Executed medical orders, administered medications, assisted with procedures, educated patients individually and in groups.

2. BLS

Here's how assistant nurse managers use bls:

Maintained my ACLS and BLS, and NIH Stroke Scale certifications as required.
Maintained certifications in ACLS, PALS, TNCC and BLS

3. Acls

Here's how assistant nurse managers use acls:

Skilled in bedside monitoring, 12-lead EKG, ventilator, chest tube removal, ACLS, internal and external pacemaker monitoring.
Provided assessment and interventions in emergent situations, including cardiac and respiratory arrest, and followed ACLS protocols.

4. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant nurse managers use customer service:

Utilized strong in customer service skills to coordinate service delivery including attention to customers.
Ensured quality patient care and excellent customer service through interdisciplinary planning and evaluation.

5. Advanced Life Support

Here's how assistant nurse managers use advanced life support:

Monitored and interpreted equipment data to perform lifesaving emergency response following Advanced Life Support guidelines in the absence of a physician.
Acquired and maintained advanced cardiac life support and pediatric advanced life support certification during employment.

6. Quality Improvement

Quality improvement (QA) is a systematic approach to eliminate or reduce rework, wastes, and losses in the production process. It is part of quality management, which aims to increase the ability to meet quality requirements. It manages change and uses data for making decisions to improve policies, programs, and results.

Here's how assistant nurse managers use quality improvement:

Assisted in quality improvement activities to promote teamwork and collaboration and developed departmental work process so team members work cohesively.
Designed and implemented a comprehensive chart auditing system for reconciliation of incomplete charting and data collection for quality improvement.

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7. Performance Improvement

Performance improvement means an overall improvement of a business process to accomplish and achieve enhancement of the efficiency of the function/process, and to make it more profitable and economical, while the stated goals or objectives are accurately achieved and in a cost and time-efficient manner. Performance improvements can occur at several levels, including the employee level, the team level, the department or unit level, and the organization as a whole.

Here's how assistant nurse managers use performance improvement:

Completed staff assignments for patient care, evaluated quality of care, conducted performance improvement activities and interfaced with physicians.
Assist my Nurse Manager in executing performance improvement initiatives, ensuring system efficiency and appropriately utilizing resources within budgetary constraints.

8. Quality Patient Care

Here's how assistant nurse managers use quality patient care:

Collaborate with physicians and other health care providers to establish, implement, and maintain quality patient care and services
Managed and supported staff for clinical issues and responded to emergency situations as lead, providing quality patient care.

9. Staff Development

Here's how assistant nurse managers use staff development:

Collaborate with Staff Development in schedule staff continuing educational classes such as CPR, Chemotherapy certifications.
Provided supervision, shift management and participated in staff development and training.

10. Clinical Operations

Clinical operations caters to the administration of the drug development process by ensuring there is proper planning, appropriate conduct through the process, safety of patients and use of quality data. It also encompasses facilitating effective communication between the different study sites and sponsors of the drug process.

Here's how assistant nurse managers use clinical operations:

Coordinate daily clinical operations, monitoring staff assignments and ensuring seamless service to clinic patients
Coordinated unit/area clinical operations with other departmental disciplines.

11. Compassion

Here's how assistant nurse managers use compassion:

Leveraged compassion in facilitating pain management and completing prescribed treatments including dosage changes and monitoring of effectiveness of prescribed medication.
Combine advanced medical knowledge and technical expertise with compassion and strong interpersonal skills.

12. Patient Flow

Here's how assistant nurse managers use patient flow:

Coordinated department functions with the operations of other hospital departments to maximize patient flow and interdepartmental efficiency.
Collaborated with other departments to increase hospital efficiency and ensure smooth patient flow.

13. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant nurse managers use payroll:

Supervised employees including recruitment, selection, payroll, scheduling, performance evaluations, conflict management and disciplinary actions.
Reviewed and certified time-cards bi-weekly to ensure correct information is submitted to payroll.

14. Surgery

Here's how assistant nurse managers use surgery:

Work directly with clinical nurse administrator and Nurse Manager II for collaboration of optimal positive patient outcomes for surgery.
Traveled within Minnesota and presented the ASC review process and requirements to Ambulatory Surgery Centers.

15. Patient Safety

Here's how assistant nurse managers use patient safety:

Ensured patient safety by coordinating staffing to effectively cover work load in addition to conducting personnel evaluations.
Investigated and filed reports on incidents and accidents; implemented initiatives to insure patient safety.

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What skills help Assistant Nurse Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What assistant nurse manager skills would you recommend for someone trying to advance their career?

Dr. Theresa Buxton PhD, RN, CNE

Nursing Department Chair, Metropolitan State University of Denver

Obtaining a minimum of a baccalaureate degree in nursing is the first step in advancing your salary potential if you decide on a career path of advanced practice or further graduate education.

What type of skills will young assistant nurse managers need?

Ashley Bell MSN, RN, OCN, CNE

Assistant Professor, Missouri Baptist University

In addition to critical thinking and clinical judgment skills, students should have skills sets in resiliency and emotional intelligence.

What soft skills should all assistant nurse managers possess?

Natalya Pasklinsky

Executive Director of Simulation Learning, New York University

Advocacy and leadership skills needed to advance health equity, Skills in collaboration, systems thinking and community building for advancing care excellence and reform, skills in creating healthy work environments, and innovation skills for reimagining new structures and access for improving health for populations and communities.

Do you want to know more?

List of assistant nurse manager skills to add to your resume

The most important skills for an assistant nurse manager resume and required skills for an assistant nurse manager to have include:

Patients
BLS
Acls
Customer Service
Advanced Life Support
Quality Improvement
Performance Improvement
Quality Patient Care
Staff Development
Clinical Operations
Compassion
Patient Flow
Payroll
Surgery
Patient Safety
Critical Care

CPR
CMS
Patient Satisfaction
Rehabilitation
Professional Development
ANM
JCAHO
Direct Patient Care
Team Work
Home Health
Patient Care
Excellent Interpersonal
Educational Programs
Process Improvement
ICU
Infection Control

Staff Satisfaction
Staff Performance
Oncology
Telemetry
Resuscitation
IV
Service Recovery
Performance Evaluations
Catheter
PACU
Conflict Resolution
Direct Reports
FTE
Clinical Resource
EKG

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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Assistant Nurse Manager Skills

Updated January 8, 2025

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