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What does an assistant office manager do?

Updated January 8, 2025
7 min read
What does an assistant office manager do

An assistant office manager's role is to perform administrative and management support-related tasks. Most of the responsibilities revolve around gathering information and maintaining a database, preparing presentations and processing necessary documents, arranging schedules and appointments, and taking charge of the procurement of office supplies. Furthermore, an assistant office manager may take part in maintenance activities and decisions, devise plans to maximize space, improve the office environment, and even attend meetings on behalf of the manager.

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Assistant office manager responsibilities

Here are examples of responsibilities from real assistant office manager resumes:

  • Communicate Medicare and Medicaid benefits and regulations with patients.
  • Provide customer service to residents and family members in Medicaid process.
  • Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
  • Reduce overhead by thousands of dollars for waste management and EHR yearly cost with Aprima.
  • Review all diagnosis on the encounter forms to make sure that ICD-10 codes are used properly.
  • Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
  • Verify all transactions process for future reservations.
  • Check wholesale & individual reservations for accurate accounting and reporting.
  • Establish procedures and train co-workers on use of internet-base database of PowerPoint presentations.
  • Prepare expense reports, spreadsheets, PowerPoint presentations, correspondence and organizational charts.
  • Maintain a working knowledge of medical terminology exercise to record and interpret patients' information.
  • Facilitate the management in completing general formalities relate to the patients such as insurance and medical report
  • Assist companies corporate with A/R and A/P issues and goals.
  • Review and approve KRONOS for processing by payroll department.
  • Coordinate AR month-end closing activities.

Assistant office manager skills and personality traits

We calculated that 24% of Assistant Office Managers are proficient in Customer Service, Patients, and Financial Statements. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.

We break down the percentage of Assistant Office Managers that have these skills listed on their resume here:

  • Customer Service, 24%

    Delivered efficient and professional administrative and clerical service to supervisors; provided excellent customer service to external and internal customers.

  • Patients, 16%

    Facilitated the management in completing general formalities related to the patients such as insurance and medical report

  • Financial Statements, 5%

    Reconcile journals and schedules to build monthly financial statements for General Motors and corporate management.

  • Front Desk, 4%

    Supervised Front Desk and Receptionist in the performance clerical and administrative tasks to ensure efficient and effective operations.

  • Appointment Scheduling, 3%

    Covered office managerial related duties including: administrative/clerical work, client appointment scheduling, employee scheduling, and general accounting practices.

  • Office Equipment, 3%

    Worked with building managers to address maintenance requests, ensuring optimal functionality of office equipment.

Common skills that an assistant office manager uses to do their job include "customer service," "patients," and "financial statements." You can find details on the most important assistant office manager responsibilities below.

Interpersonal skills. To carry out their duties, the most important skill for an assistant office manager to have is interpersonal skills. Their role and responsibilities require that "secretaries and administrative assistants interact with clients, customers, or staff." Assistant office managers often use interpersonal skills in their day-to-day job, as shown by this real resume: "initiated customer service via phone, fax, and interpersonal communication. "

Organizational skills. Another essential skill to perform assistant office manager duties is organizational skills. Assistant office managers responsibilities require that "secretaries and administrative assistants keep files, folders, and schedules in order so that an office runs efficiently." Assistant office managers also use organizational skills in their role according to a real resume snippet: "praised for successfully maintaining customer relationships and building customer confidence through proven communication, time-management and organizational skills. "

Writing skills. Another skill that relates to the job responsibilities of assistant office managers is writing skills. This skill is critical to many everyday assistant office manager duties, as "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers." This example from a resume shows how this skill is used: "reconciled bank statements, made deposits, and controlled the writing of off-line accounts payable checks. "

All assistant office manager skills

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Compare different assistant office managers

Assistant office manager vs. Administrative assistant

Administrative assistants, or admin assistants, do general clerical and administrative activities. Their duties involve organizing and maintaining files and records, preparing documents, scheduling meetings and appointments, and providing general support in the office. Administrative assistants handle incoming and outgoing official correspondences, take minutes of important meetings and manage calls to the main office number. They also assist executives in providing structure to their day by managing their schedule, drafting e-mails, and other activities that executives may need assistance in. Administrative assistants should have the following skills: organizing, business writing, decision-making, and communication.

If we compare the average assistant office manager annual salary with that of an administrative assistant, we find that administrative assistants typically earn a $8,129 lower salary than assistant office managers make annually.Even though assistant office managers and administrative assistants are distinct careers, a few of the skills required for both jobs are similar. For example, both careers require customer service, financial statements, and front desk in the day-to-day roles and responsibilities.

There are some key differences in the responsibilities of each position. For example, assistant office manager responsibilities require skills like "patients," "appointment scheduling," "patient care," and "insurance claims." Meanwhile a typical administrative assistant has skills in areas such as "data entry," "database management," "provides administrative support," and "scheduling appointments." This difference in skills reveals the differences in what each career does.

On average, administrative assistants reach similar levels of education than assistant office managers. Administrative assistants are 0.0% more likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.

Assistant office manager vs. Senior office assistant

A senior office assistant performs clerical support tasks to maintain the smooth flow of operations in an office. Their responsibilities typically include supervising junior assistants, conducting research and analysis, preparing and processing documents, answering calls and correspondence, arranging schedules and events, confirming appointments, and helping staff as needed. They must also maintain an active communication line with different departments and participate in various projects. Moreover, as a senior office assistant, they must lead and serve as a role model to junior office assistants, all while implementing and promoting the company's policies and regulations.

Senior office assistant positions earn lower pay than assistant office manager roles. They earn a $8,992 lower salary than assistant office managers per year.A few skills overlap for assistant office managers and senior office assistants. Resumes from both professions show that the duties of each career rely on skills like "customer service," "patients," and "front desk. "

Each career also uses different skills, according to real assistant office manager resumes. While assistant office manager responsibilities can utilize skills like "financial statements," "appointment scheduling," "quickbooks," and "accounts receivables," senior office assistants use skills like "data entry," "payroll," "office assistants," and "clerical support."

On average, senior office assistants earn a lower salary than assistant office managers. Some industries support higher salaries in each profession. Interestingly enough, senior office assistants earn the most pay in the technology industry with an average salary of $36,531. Whereas assistant office managers have higher pay in the finance industry, with an average salary of $50,341.In general, senior office assistants achieve similar levels of education than assistant office managers. They're 0.4% more likely to obtain a Master's Degree while being 0.1% more likely to earn a Doctoral Degree.

Assistant office manager vs. Manager's assistant/administrative assistant

A manager's assistant, or administrative assistant, is responsible for providing support to the management by performing administrative and clerical tasks as needed. Some of the administrative assistant's duties include receiving and responding to customer's inquiries and concerns through e-mail, phone calls, and personal visits, scheduling meetings or important events, generating operations reports, keeping records of the company's expenses, and monitoring office supplies. An administrative assistant must have exceptional work ethics and time-management skills, as well as the ability to multi-task to perform multiple tasks under minimal supervision.

An average manager's assistant/administrative assistant eans a higher salary compared to the average salary of assistant office managers. The difference in salaries amounts to managers's assistant/administrative assistant earning a $1,116 higher average salary than assistant office managers.By looking over several assistant office managers and managers's assistant/administrative assistant resumes, we found that both roles require similar skills in their day-to-day duties, such as "customer service," "financial statements," and "front desk." But beyond that, the careers look very different.

Some important key differences between the two careers include a few of the skills necessary to fulfill the responsibilities of each. Some examples from assistant office manager resumes include skills like "patients," "appointment scheduling," "patient care," and "insurance claims," whereas a manager's assistant/administrative assistant is more likely to list skills in "loss prevention," "purchase orders," "sales floor," and "inventory management. "

Managers's assistant/administrative assistant earn the best pay in the manufacturing industry, where they command an average salary of $45,900. Assistant office managers earn the highest pay from the finance industry, with an average salary of $50,341.managers's assistant/administrative assistant typically earn similar educational levels compared to assistant office managers. Specifically, they're 1.2% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.

Assistant office manager vs. Office manager/administrative assistant

An office manager, also known as an administrative ssistant, is responsible for overseeing the workflow in an office or department. An office manager's duties mostly revolve around performing clerical tasks, such as organizing and maintaining accurate schedules and documentation, obtaining office supplies and equipment, arranging meetings and appointments, preparing reports and evaluations, and handling calls and other forms of correspondence. Furthermore, an office manager serves as the contact person for different departments. Therefore it is crucial to maintain an active line of communication and coordination at all times.

Office managers/administrative assistant tend to earn a lower pay than assistant office managers by an average of $4,003 per year.While both assistant office managers and office managers/administrative assistant complete day-to-day tasks using similar skills like customer service, financial statements, and front desk, the two careers vary in some skills.Each job also requires different skills to carry out their responsibilities. An assistant office manager uses "patients," "appointment scheduling," "patient care," and "patient appointments." Office managers/administrative assistant are more likely to have duties that require skills in "data entry," "purchase orders," "scheduling appointments," and "real estate. "The professional industry tends to pay the highest salaries for office managers/administrative assistant, with average annual pay of $39,721. Comparatively, the highest assistant office manager annual salary comes from the finance industry.In general, office managers/administrative assistant hold similar degree levels compared to assistant office managers. Office managers/administrative assistant are 0.3% less likely to earn their Master's Degree and 0.2% less likely to graduate with a Doctoral Degree.

Types of assistant office manager

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

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