An assistant office manager's role is to perform administrative and management support-related tasks. Most of the responsibilities revolve around gathering information and maintaining a database, preparing presentations and processing necessary documents, arranging schedules and appointments, and taking charge of the procurement of office supplies. Furthermore, an assistant office manager may take part in maintenance activities and decisions, devise plans to maximize space, improve the office environment, and even attend meetings on behalf of the manager.

Assistant Office Manager Responsibilities

Here are examples of responsibilities from real assistant office manager resumes representing typical tasks they are likely to perform in their roles.

  • Manage external contacts for CEO and distribute periodic communications to priority contacts.
  • Organize patient information, insurance paperwork, and patient file management; closely follow and monitor HIPAA regulations.
  • Help with ICD-9 coding, refer accounts to collections, assist with charge and payment posting to keep tasks timely.
  • Communicate Medicare and Medicaid benefits and regulations with patients.
  • Establish procedures and train co-workers on use of internet-base database of PowerPoint presentations.
  • Prepare expense reports, spreadsheets, PowerPoint presentations, correspondence and organizational charts.
  • Analyze and organize office operations and procedures such as preparation of payroll, information management/filing systems, accounts payable/receivables.
  • Process and maintain payroll; reconcile and fund net payroll taxes; monitor benefit deductions and coordinate any necessary adjustments.
  • Maintain current patient demographic and insurance information, and ensure strict confidentiality of patients' records in accordance with HIPAA regulations.
  • Maintain strict confidentiality in accordance to HIPPA regulations, OSHA, employment and labor laws, state and federal guidelines.
Assistant Office Manager Traits
Interpersonal skills involves being able to communicate efficiently with multiple people regarding your thoughts, ideas and feedback.
Organizational skills are essential to working as efficiently as possible through being able to focus on projects at hand while also keeping a clean workspace.
Writing skills is important when it comes to clearing expressing yourself in any written document.

Assistant Office Manager Job Description

When it comes to understanding what an assistant office manager does, you may be wondering, "should I become an assistant office manager?" The data included in this section may help you decide. Compared to other jobs, assistant office managers have a growth rate described as "decline" at -7% between the years 2018 - 2028, according to the Bureau of Labor Statistics. In fact, the number of assistant office manager opportunities that are predicted to open up by 2028 is -276,700.

An assistant office manager annual salary averages $52,781, which breaks down to $25.38 an hour. However, assistant office managers can earn anywhere from upwards of $33,000 to $83,000 a year. This means that the top-earning assistant office managers make $50,000 more than the lowest-earning ones.

As is the case with most jobs, it takes work to become an assistant office manager. Sometimes people change their minds about their career after working in the profession. That's why we looked into some other professions that might help you find your next opportunity. These professions include an administrative assistant, senior office assistant, manager's assistant/administrative assistant, and office manager/administrative assistant.

Assistant Office Manager Jobs You Might Like

Assistant Office Manager Resume Examples

Assistant Office Manager Skills and Personality Traits

We calculated that 21% of Assistant Office Managers are proficient in Customer Service, Front Office, and Office Supplies. They’re also known for soft skills such as Interpersonal skills, Organizational skills, and Writing skills.

We break down the percentage of Assistant Office Managers that have these skills listed on their resume here:

  • Customer Service, 21%

    Delivered efficient and professional administrative and clerical service to supervisors; provided excellent customer service to external and internal customers.

  • Front Office, 7%

    Assisted in front office responsibilities for a thriving obstetrics, gynecology and infertility practice.

  • Office Supplies, 6%

    Communicated frequently with vendors to ensure timely and accurate delivery of office supplies and services.

  • Financial Statements, 6%

    Reconcile journals and schedules to build monthly financial statements for General Motors and corporate management.

  • Office Procedures, 5%

    General office management/administration and property management.

  • Insurance Companies, 5%

    Provide excellent customer service to customers Answering phones Appointment setting Clerical/Data entry Responsible for taking payments Contacting insurance companies for work approval

Most assistant office managers list "customer service," "front office," and "office supplies" as skills on their resumes. We go into more details on the most important assistant office manager responsibilities here:

  • The most important skills for an assistant office manager to have in this position are interpersonal skills. In this excerpt that we gathered from a assistant office manager resume, you'll understand why: "secretaries and administrative assistants interact with clients, customers, or staff" According to resumes we found, interpersonal skills can be used by a assistant office manager in order to "maintained positive mental attitude, high energy, and strong interpersonal and communication skills. "
  • While it may not be the most important skill, we found that many assistant office manager duties rely on organizational skills. This example from a assistant office manager explains why: "secretaries and administrative assistants keep files, folders, and schedules in proper order so an office can run efficiently." This resume example is just one of many ways assistant office managers are able to utilize organizational skills: "prepared expense reports, spreadsheets, powerpoint presentations, correspondence and organizational charts. "
  • Assistant office managers are also known for writing skills, which can be critical when it comes to performing their duties. An example of why this skill is important is shown by this snippet that we found in a assistant office manager resume: "secretaries and administrative assistants write memos and emails when communicating with managers, employees, and customers" We also found this resume example that details how this skill is put to the test: "worked with proofreading, copywriting and editing, typesetting and layout in addition to general office administration duties. "
  • See the full list of assistant office manager skills.

    We've found that 45.1% of assistant office managers have earned a bachelor's degree. Furthermore, 4.3% earned their master's degrees before becoming an assistant office manager. While it's true that some assistant office managers have a college degree, it's generally possible to become one with only a high school degree. In fact, one out of every five assistant office managers did not spend the extra money to attend college.

    Those assistant office managers who do attend college, typically earn either a business degree or a accounting degree. Less commonly earned degrees for assistant office managers include a psychology degree or a health care administration degree.

    When you're ready to become an assistant office manager, you might wonder which companies hire assistant office managers. According to our research through assistant office manager resumes, assistant office managers are mostly hired by Aspen Dental Management, Coast Dental, and Ricoh. Now is a good time to apply as Aspen Dental Management has 3 assistant office managers job openings, and there are 3 at Coast Dental and 2 at Ricoh.

    If you're interested in companies where assistant office managers make the most money, you'll want to apply for positions at First Republic Bank, Navy Federal Credit Union, and Stearns, Conrad & Schmidt, Consulting .. We found that at First Republic Bank, the average assistant office manager salary is $127,830. Whereas at Navy Federal Credit Union, assistant office managers earn roughly $77,125. And at Stearns, Conrad & Schmidt, Consulting .., they make an average salary of $76,012.

    View more details on assistant office manager salaries across the United States.

    We also looked into companies who hire assistant office managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include H&R; Block, State Farm, and Jackson Hewitt.

    In general, assistant office managers fulfill roles in the retail and professional industries. While employment numbers are high in those industries, the assistant office manager annual salary is the highest in the construction industry with $54,894 as the average salary. Meanwhile, the insurance and finance industries pay $52,547 and $52,139 respectively. This means that assistant office managers who are employed in the construction industry make 22.0% more than assistant office managers who work in the agriculture Industry.

    The three companies that hire the most prestigious assistant office managers are:

      What Administrative Assistants Do

      Administrative assistants, or admin assistants, do general clerical and administrative activities. Their duties involve organizing and maintaining files and records, preparing documents, scheduling meetings and appointments, and providing general support in the office. Administrative assistants handle incoming and outgoing official correspondences, take minutes of important meetings and manage calls to the main office number. They also assist executives in providing structure to their day by managing their schedule, drafting e-mails, and other activities that executives may need assistance in. Administrative assistants should have the following skills: organizing, business writing, decision-making, and communication.

      In this section, we compare the average assistant office manager annual salary with that of an administrative assistant. Typically, administrative assistants earn a $15,672 lower salary than assistant office managers earn annually.

      Even though assistant office managers and administrative assistants have vast differences in their careers, a few of the skills required to do both jobs are similar. For example, both careers require customer service, front office, and office supplies in the day-to-day roles.

      There are some key differences in responsibilities as well. For example, an assistant office manager responsibilities require skills like "patient care," "daily operations," "customer complaints," and "treatment plans." Meanwhile a typical administrative assistant has skills in areas such as "data entry," "communication," "database," and "scheduling meetings." This difference in skills reveals how truly different these two careers really are.

      Administrative assistants receive the highest salaries in the health care industry coming in with an average yearly salary of $38,409. But assistant office managers are paid more in the construction industry with an average salary of $54,894.

      Administrative assistants tend to reach similar levels of education than assistant office managers. In fact, administrative assistants are 0.3% more likely to graduate with a Master's Degree and 0.0% less likely to have a Doctoral Degree.

      What Are The Duties Of a Senior Office Assistant?

      A senior office assistant performs clerical support tasks to maintain the smooth flow of operations in an office. Their responsibilities typically include supervising junior assistants, conducting research and analysis, preparing and processing documents, answering calls and correspondence, arranging schedules and events, confirming appointments, and helping staff as needed. They must also maintain an active communication line with different departments and participate in various projects. Moreover, as a senior office assistant, they must lead and serve as a role model to junior office assistants, all while implementing and promoting the company's policies and regulations.

      Next up, we have the senior office assistant profession to look over. This career brings along a lower average salary when compared to an assistant office manager annual salary. In fact, senior office assistants salary difference is $19,020 lower than the salary of assistant office managers per year.

      Not everything about these jobs is different. Take their skills, for example. Assistant office managers and senior office assistants both include similar skills like "customer service," "front office," and "office supplies" on their resumes.

      In addition to the difference in salary, there are some other key differences that are worth noting. For example, assistant office manager responsibilities are more likely to require skills like "general ledger accounts," "quickbooks," "new clients," and "customer complaints." Meanwhile, a senior office assistant might be skilled in areas such as "data entry," "appropriate personnel," "payroll," and "scheduling meetings." These differences highlight just how different the day-to-day in each role looks.

      It's been discovered that senior office assistants earn lower salaries compared to assistant office managers, but we wanted to find out where senior office assistants earned the most pay. The answer? The health care industry. The average salary in the industry is $32,341. Additionally, assistant office managers earn the highest paychecks in the construction with an average salary of $54,894.

      In general, senior office assistants study at similar levels of education than assistant office managers. They're 1.6% more likely to obtain a Master's Degree while being 0.0% more likely to earn a Doctoral Degree.

      How a Manager's Assistant/Administrative Assistant Compares

      A manager's assistant, or administrative assistant, is responsible for providing support to the management by performing administrative and clerical tasks as needed. Some of the administrative assistant's duties include receiving and responding to customer's inquiries and concerns through e-mail, phone calls, and personal visits, scheduling meetings or important events, generating operations reports, keeping records of the company's expenses, and monitoring office supplies. An administrative assistant must have exceptional work ethics and time-management skills, as well as the ability to multi-task to perform multiple tasks under minimal supervision.

      The manager's assistant/administrative assistant profession generally makes a lower amount of money when compared to the average salary of assistant office managers. The difference in salaries is managers's assistant/administrative assistant making $3,236 lower than assistant office managers.

      By looking over several assistant office managers and managers's assistant/administrative assistant resumes, we found that both roles utilize similar skills, such as "customer service," "front office," and "office supplies." But beyond that the careers look very different.

      There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an assistant office manager is likely to be skilled in "medical records," "patient care," "office staff," and "new clients," while a typical manager's assistant/administrative assistant is skilled in "procedures," "communication," "loss prevention," and "company standards."

      Managers's assistant/administrative assistant make a very good living in the manufacturing industry with an average annual salary of $52,023. Whereas assistant office managers are paid the highest salary in the construction industry with the average being $54,894.

      Managers's assistant/administrative assistant typically study at similar levels compared with assistant office managers. For example, they're 2.9% more likely to graduate with a Master's Degree, and 0.1% more likely to earn a Doctoral Degree.

      Description Of an Office Manager/Administrative Assistant

      An office manager, also known as an administrative ssistant, is responsible for overseeing the workflow in an office or department. An office manager's duties mostly revolve around performing clerical tasks, such as organizing and maintaining accurate schedules and documentation, obtaining office supplies and equipment, arranging meetings and appointments, preparing reports and evaluations, and handling calls and other forms of correspondence. Furthermore, an office manager serves as the contact person for different departments. Therefore it is crucial to maintain an active line of communication and coordination at all times.

      Now, we'll look at office managers/administrative assistant, who generally average a lower pay when compared to assistant office managers annual salary. In fact, the difference is about $8,847 per year.

      While their salaries may vary, assistant office managers and office managers/administrative assistant both use similar skills to perform their jobs. Resumes from both professions include skills like "customer service," "front office," and "office supplies. "

      While some skills are shared by these professions, there are some differences to note. "patient care," "treatment plans," "hipaa," and "computer system" are skills that have shown up on assistant office managers resumes. Additionally, office manager/administrative assistant uses skills like data entry, purchase orders, scheduling meetings, and real estate on their resumes.

      Office managers/administrative assistant earn a higher salary in the real estate industry with an average of $72,759. Whereas, assistant office managers earn the highest salary in the construction industry.

      In general, office managers/administrative assistant reach similar levels of education when compared to assistant office managers resumes. Office managers/administrative assistant are 0.2% less likely to earn their Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.