Assistant parts manager job description

Morrison Industrial Equipment is a family-oriented company that takes pride in the communication, attitude, and training opportunities provided to our employees. We are a well-established Material Handling Equipment company with our main office in Grand Rapids and 12 other locations throughout Michigan and Northern Indiana. This position would be in the Grand Rapids, MI location. We offer great flexibility, quality of life, competitive benefits, career progression, and so much more.

Morrison is currently accepting applications for a Manager Trainee to work within our parts and service teams

Characteristics & Tasks Include:

• Organized
• Self-motivated
• A problem solver
• Mechanically inclined
• Keep in touch with customers, technicians, and team members
• Understand workflow and processes of the daily tasks, for example reviewing and approving work orders
• Making calls
• Looking up and ordering parts
• Helping customers with quotes
• Computer skills; intermediate level, including but not limited to Microsoft Office 365 including Outlook, Word, and Excel.

The right candidate will be exposed to multiple positions of the company, develop their career, and work alongside different departments to get a general feel for the culture. The position would be first-shift, primarily Monday-Friday.

Training is PAID.

Compensation negotiated based on experience, entry level persons with higher level education or equal experience are encouraged to apply including 1-2 years in a retail sales setting with management duties

Enjoy a competitive benefit package as all our employees do: Full Medical Coverage including free access, (NO CO-PAY) to MD live! Flex Spending Plan Delta Dental and Vision Coverage Paid Holidays and additional paid time off 401K, with Company sponsored deposit regardless of employee contribution Company-paid Life Insurance with low cost guaranteed additional coverage.

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Under the direction of the Parts Manager, the Assistant Parts Manager will direct and coordinate counter and outside sales, shipping and receiving, selling and distributing truck parts to customers at required levels of profitability.
Pay: $60,000 to $73,000/year (depending on experience)

Essential Duties and Responsibilities for the Assistant Parts Manager:

* Deliver exceptional customer service for our retail parts business.
* Greet customers and assist in parts selection.
* Answer questions, provide price quotes, inform of companion part requirements and specials in-person and over the phone.
* Keep customers informed on status of special order and back-order parts.
* Receive, locate, bill and fulfill orders.
* Handle customer returns.

* Process Management
* Manage inventory levels to achieve target turns while minimizing stockouts and lost sales.
* Relieve the inventory of slow and non-moving stock
* Create sales opportunities in parts department.
* Oversee parts warranty procedures.
* Assist with reviewing part costs and controlling retail pricing of parts with guidance from the SBU.
* Personnel Management
* Work with Parts Manager and Human Resources to assist in the selection, hiring, training and development of employees.
* Provide training and guidance for various Parts Department functions, as necessary.
* Direct and mentor employees and ensure all duties are completed.
* Other duties as assigned.

An individual in this position must be able to successfully perform the essential duties and responsibilities listed above. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position.

Minimum Qualifications:

* High School Diploma required.
* Two (2) years work experience in a heavy duty truck parts department preferred.
* Valid Driver's License required.
* Ability to work effectively with peers to implement business process changes.
* Proficient skills with employee development and supervision skills, and inventory management.
* Experienced with basic software programs.

JX Enterprises, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Rush Truck Centers is the largest network of heavy- and medium-duty truck dealerships in North America, selling and servicing Peterbilt', International', Mitsubishi Fuso', Ford', Hino' and Isuzu' trucks at over 120 state-of-the-art facilities in 22 states. We provide a full range of aftermarket solutions, backed by a $250+ million parts inventory, over 2,400 service bays and 26 collision centers. Full-service truck leasing and rentals are available, as well as financial and insurance services.
The Assistant Parts Manager provides support to the management of the Parts Department.

Rush Truck Centers opens the door to the world of opportunity. We are the largest network of commercial vehicle dealerships across the US representing truck and bus manufacturers. Our franchises include Peterbilt, International, Hino, Isuzu, Ford, IC Bus and Blue Bird. We offer a rewarding career as a leader in the transportation industry. Grow with us as we continue to expand our network of locations and services.

Responsibilities:

+ Supervise employees engaged in sales work, taking inventories, keeping operating records, or performs work of subordinates as needed.

+ Assist customers in selecting required parts in a friendly, professional, and efficient manner.

+ Inform customers of companion part requirements and specials, and ensure that the customer is exposed to the full product line.

+ Assume responsibility to be liaison between operations and corporate "Centralized Purchasing" in absence of Parts Manager.

+ Ensure "Managed Dealer Inventory" (MDI) daily orders are reviewed in absence of Parts Manager.

+ Answer phone calls, providing price quotes and other information.

+ Pull and fill orders from stock.

+ Notify parts manager of out-of-stock parts or shop materials that need immediate attention.

+ Notify the service technician, shop foreman and the customer when special ordered parts have been received.

+ Assist with receiving daily stock orders.

Benefits:

+ We offer exceptional compensation and benefits, 401K and stock purchase, incentives for performance, training, and opportunity for advancement - all in a culture that appreciates and rewards excellence, a positive attitude and integrity.

Basic Qualifications:

+ High school diploma or general education degree (GED)

+ Three months' experience in parts department functions.

+ Must be computer literate and must be able to perform all data entry functions required in the department.

+ Valid drivers' license and insurability.

Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled

This job posting does not state or imply that these are the only duties to be performed by this employee. The employee will be required to follow any other instructions and to perform any other duties requested by their leader.