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Assistant parts manager skills for your resume and career

Updated January 8, 2025

4 min read

Below we've compiled a list of the most critical assistant parts manager skills. We ranked the top skills for assistant parts managers based on the percentage of resumes they appeared on. For example, 20.5% of assistant parts manager resumes contained customer service as a skill. Continue reading to find out what skills an assistant parts manager needs to be successful in the workplace.

15 assistant parts manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant parts managers use customer service:

Provided excellent customer service in sales, promoting related items working with retail and wholesale/commercial customers.
Performed general clerical and office duties and provided general customer services as needed.

2. Inventory Control

Here's how assistant parts managers use inventory control:

Utilized web-based ordering system, inspected shipments and deliveries, maintained inventory controls and managed warranty returns.
Negotiated sales contracts with vendors, implemented inventory control, accountability for service department shop supplies.

3. Parts Inventory

Here's how assistant parts managers use parts inventory:

Assisted in organizing and maintaining proper parts inventory.
Provided outstanding support and management within parts inventory.

4. Warranty Claims

Warranty Claims refers to claims made by customers regarding a defective product or service. Many electronics will be covered by a warranty period of several years, meaning if the product becomes defective within that time range the customer can receive a new product at no extra cost.

Here's how assistant parts managers use warranty claims:

Negotiate with manufacturers and vendors to process warranty claims and ensure customer satisfaction.
Process warranty claims/billing and act as liaison between vendor and customer for collection and return of cores.

5. Purchase Orders

Here's how assistant parts managers use purchase orders:

Performed accounting duties such as coding purchase orders, receipting inventory and invoice reconciliation.
Processed invoices and generated purchase orders.

6. Stock Orders

Here's how assistant parts managers use stock orders:

Generated stock orders for general stock and quicker orders depending on shop or customer needs to include seasonal demand.
Receive incoming stock orders and stock shelves with replacement parts or special order parts that have been ordered.

7. Body Shop

A body shop is a place where vehicle servicing, repairing, and finishing takes place. Auto mechanics and technicians do the repairs. The services offered include both body and mechanical repairs. Body repairs include repainting and removing dents and scratches. Mechanical repairs include changing and alignment of car tires, engine repair, replacing windshields and window glasses.

Here's how assistant parts managers use body shop:

Establish and maintain business relationships with outside automotive mechanical shops and body shops.
Promoted to wholesale counter operations and Body Shop Operations counter.

8. Parts Counter

Here's how assistant parts managers use parts counter:

Fulfilled a large workload such as ordering parts retaining stock, and managing two other parts counter people in their jobs.
Greet customers at parts counter and assist them with purchasing motor vehicle parts and accessories.

9. Inventory Management

Here's how assistant parts managers use inventory management:

Assisted the Parts Manager with inventory management, including evaluating stocking & overage reports and purchasing inventory.
Assisted with apparel purchasing and inventory management.

10. Timely Turnaround

Here's how assistant parts managers use timely turnaround:

Worked closely with various Service Managers to ensure product availability and a timely turnaround of parts as needed for internal jobs.
Work with the service manager to ensure a timely turnaround of parts required for internal jobs.

11. Repair Orders

Repair orders are orders for works or services that are performed by a third-party vendor.

Here's how assistant parts managers use repair orders:

Dispatch all work to shop and flag all repair orders with proper operation codes.
Assisted customers in person and over the phone create part and repair orders.

12. Cycle Counts

Cycle counts are the procedures used in inventory auditing and enable organizations or businesses to count items in various areas within the organization's warehouse without counting the entire inventory.

Here's how assistant parts managers use cycle counts:

Performed daily inventory audits/cycle counts.
Performed cycle counts, unloaded & distributed pallets; processed and pulled commercial orders as necessary.

13. Customer Loyalty

Here's how assistant parts managers use customer loyalty:

Created an exceptional customer experience to drive customer loyalty.
Establish pricing parameters to generate a satisfactory profit while maintaining customer loyalty and remaining competitive with the internet competitors.

14. Customer Complaints

Here's how assistant parts managers use customer complaints:

Look up parts, order parts, make keys, put away parts, and Handle w customer complaints
Handled customer complaints immediately and according to the dealerships' guidelines.

15. Gross Profit

Here's how assistant parts managers use gross profit:

Aided Parts manager in growing gross profit 25% over a four year period.
Attended monthly Managers meetings to discuss gross profit, growth and future business.

What skills help Assistant Parts Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

List of assistant parts manager skills to add to your resume

The most important skills for an assistant parts manager resume and required skills for an assistant parts manager to have include:

Customer Service
Inventory Control
Parts Inventory
Warranty Claims
Purchase Orders
Stock Orders
Body Shop
Parts Counter
Inventory Management
Timely Turnaround
Repair Orders
Cycle Counts
Customer Loyalty
Customer Complaints
Gross Profit
Toyota

ADP
Customer Relations
Technical Assistance
Customer Orders
Product Knowledge
Wholesale Accounts
Counter Sales
Computer System
Chrysler
Honda
Retail Sales
Nissan
BMW
Bank Deposits
KIA
CSI

Parts Catalog
Parts Room
Hyundai
Customer Inquiries
Volvo
Inventory System
Quality Service
OEM
Core Returns
Customer Issues
Mazda
Parts Dept
Phone Orders
Porsche
Suzuki

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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