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Top 50 Assistant Parts Manager Skills

Below we've compiled a list of the most important skills for an Assistant Parts Manager. We ranked the top skills based on the percentage of Assistant Parts Manager resumes they appeared on. For example, 13.1% of Assistant Parts Manager resumes contained Customer Service as a skill. Let's find out what skills an Assistant Parts Manager actually needs in order to be successful in the workplace.

These are the most important skills for an Assistant Parts Manager:

1. Customer Service

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high Demand
Here's how Customer Service is used in Assistant Parts Manager jobs:
  • Provided excellent customer service in sales, promoting related items working with retail and wholesale/commercial customers.
  • Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
  • Recognized and rewarded outstanding work performance to cultivate a positive and collaborative customer service culture.
  • Performed general clerical and office duties and provided general customer services as needed.
  • Offered exemplary customer service, expediently resolving issues and achieving satisfaction.
  • Assisted customers and technicians while upholding first-rate customer service.
  • Provide excellent customer service to technicians.
  • Performed customer service and problem resolution.
  • Provided assistance to the service department (customer service and data entry) when the work load demanded.
  • Improved customer service rate by 25% and increased sales figures from N750 million to N1.3 billion.
  • Provided excellent customer service by looking up parts and accessories to customers and dealership service personnel.
  • Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
  • Worked closely with customers and business owners to assure customer service and products handled properly.
  • Handled purchasing, shipping - receiving, customer service as well as managing staff.
  • Trained new employees on company customer service policies and service level standards.
  • Assist walk-in and call-in customers with sales and provide customer service.
  • Provided customer service and handled over the counter and phone orders.
  • Handle customer service issues quickly and maintain high satisfaction levels.
  • Work required a high-level of customer service and accountability.
  • Provided quality customer service and gained multi-tasking skills working in a fast-paced environment - Communicated purchases and deliveries with vendors.

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2. Inventory Control

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high Demand
Here's how Inventory Control is used in Assistant Parts Manager jobs:
  • Developed, implemented and maintained a system of inventory control & monitor accuracy.
  • Managed inventory control with accurate data entry of incoming/outgoing product.
  • Inventory Control - Create PO's with our many international manufacturers to update receive and stock our current inventory.
  • Assist in and serve as key contact with IS in installation of new software systems for inventory control.
  • Received parts orders, placed parts orders for both customers and mechanics, in charge of inventory control.
  • Dispatched all deliveries according to different areas, inventory control, wholesale, retail, and internal sales.
  • Supervised 3 employees, responsible for cash tills and vault, sales, stocking and inventory control.
  • Assist Technicians with acquiring parts for customer vehicles, Inventory control, Acquire wholesale customer accounts.
  • Maintained $800k+ inventory; inventory control, set-up obsolescence, AFA, auto phase-in/out.
  • Placed daily orders with all suppliers and helped manager with inventory control.
  • Manage parts budget, inventory control, and strategic partnerships.
  • Performed inventory control, dispatched work and ordered parts.
  • Inventory control, and shipping of orders.
  • inventory control supervise and train employees supervise deliveries sell parts at the retail and wholesale parts counter open and close the business
  • Inventory control, shipping, receiving, wholesale, retail and internal sales of the parts dept.
  • counter sale, warehousing, inventory control and shipping/receiving of construction equipment parts and accessories.
  • Inventory control, submit daily orders and scan GM answerbacks.
  • Provided excellent customer service in store and on phone Assisted in billing and road delivery of purchases Maintained inventory control
  • Inventory control and order processing Personal selling Maintaining relationships with suppliers Extensive product knowledge and dealer computer programs
  • Counter parts person Computer entry Shipping and receiving Cashier Customer service Inventory control

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3. Parts Consultant

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high Demand
Here's how Parts Consultant is used in Assistant Parts Manager jobs:
  • Started as parts consultant 01-05 promoted to asst parts mgr.
  • Back Counter Parts Consultant Wholesale Parts Consultant Shipping Receiving Parts Driver

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4. Warranty Claims

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high Demand
Here's how Warranty Claims is used in Assistant Parts Manager jobs:
  • Negotiate with manufacturers and vendors to process warranty claims and ensure customer satisfaction.
  • Processed warranty claims with manufacturers and vendors.
  • Process warranty claims/billing and act as liaison between vendor and customer for collection and return of cores.
  • Fill out the proper paperwork for warranty claims and prepare work orders.
  • Filed and submitted Warranty claims to the factory for all departments.
  • Cut purchase orders, cashier, warranty claims, damage claims.
  • Handled tasks such as warranty claims and stock order's.
  • Submit proper warranty claims for 12 different company's.

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5. Service Technicians

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high Demand
Here's how Service Technicians is used in Assistant Parts Manager jobs:
  • Worked closely with service technicians to ensure customer satisfaction.
  • Managed service technicians and operations successfully.
  • Directed service technicians and inspected work to achieve high quality at an efficient rate.
  • Assisted service technicians in selecting parts needed for repairs in process.
  • Researched and filled parts request for in-house service technicians.
  • Located and filled parts requests for service technicians.
  • Helped provide support to service technicians by ensuring the correct part was issued to complete the job.
  • Assisted service technicians and advisors, as well as retail counter parts sales.
  • Posted all service technicians labor hours and all parts used.
  • Prepared and inputed orders for retail, wholesale, service technicians, and service advisors.

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6. Delivery Trucks

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high Demand
Here's how Delivery Trucks is used in Assistant Parts Manager jobs:
  • Oversee a fleet of fourteen delivery trucks, delivering all over Wisconsin and the U.P.
  • Put the orders in totes and on pallets to load onto delivery trucks.
  • Unloaded delivery trucks to stock shelves.
  • Unloaded delivery trucks when needed.

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7. Purchase Orders

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high Demand
Here's how Purchase Orders is used in Assistant Parts Manager jobs:
  • Performed accounting duties such as coding purchase orders, receipting inventory and invoice reconciliation.
  • Processed invoices and generated purchase orders.
  • Organized and maintained detailed records of purchase orders with vendors and sales to customers as well as inventory levels.
  • Prepare and maintain records and reports on inventory; approve purchase orders and work with accounting to process invoices.
  • Verify quantities and types of items received against invoices, purchase orders, packing slips and/or freight bills.
  • Reviewed purchase orders and invoices to ensure accuracy prior to submitting to the accounting department.
  • Addressed outstanding purchase orders with vendors to ensure timely delivery of parts purchased.
  • Place purchase orders and fulfill work orders for both sales and service.
  • Generated Purchase Orders, ordered parts, and prospected parts vendors.
  • Create Purchase Orders as directed in an automated Accounting Management System.
  • Assisted Parts Manager with invoices, purchase orders and inventory control.
  • Manage all paperwork including purchase orders, packing slips and invoices.
  • Input and issued daily parts transactions to related purchase orders.
  • Matched purchase orders with invoices and recorded the necessary information.
  • Inspect, test, and package all incoming purchase orders.
  • Ordered parts and created purchase orders in GP software system.
  • Attach printed purchase orders to hand written purchase orders.
  • Coded invoices and authorized purchase orders.
  • Approve purchase orders and paper work.
  • Tasked with wholesale account management, outside part purchases, purchase orders, and filling for the parts department.

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8. Wholesale Parts Sales

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high Demand
Here's how Wholesale Parts Sales is used in Assistant Parts Manager jobs:
  • Retail and wholesale parts sales * Shipping and handling of hazardous material shipments * Warranty parts control * Inventory management
  • Demonstrated expertise in managing retail and wholesale parts sales, distribution, and inventory control for multiple locations.
  • Wholesale Parts Sales, Retail Parts Sales, Internal Parts Sales, training and assisting other parts employees.
  • Facilitated all aspects of retail and wholesale parts sales both over the counter and by phone.
  • Expanded wholesale parts sales by instituting toll-free phone contact with national advertising and competitive pricing.
  • Increased wholesale parts sales from$50K/month to $100K/month.
  • Wholesale parts sales and maintain customers' accounts.
  • Retail, shop and wholesale parts sales.
  • Wholesale parts sales and transactions.
  • Establish close client relationships and maintain client service and satisfaction Responsible for effective retail and wholesale parts sales.

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9. Parts Inventory

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Here's how Parts Inventory is used in Assistant Parts Manager jobs:
  • Provided outstanding support and management within parts inventory.
  • Assisted in organizing and maintaining proper parts inventory.
  • Maintained parts inventory, records, ordered parts for technicians work orders, tagged warranty parts and sold parts to customers.
  • Worked with the Parts Mgr on inspecting, reconciling, receiving, and stocking incoming parts inventory orders.
  • Spearhead the recruitment of other Ford parts personnel to perform the annual parts inventory.
  • Maintained parts inventory for service department, body shop and dealer sales.
  • Assisted in managing more than a half million dollars in parts inventory.
  • Assist in the annual parts inventory; maintain neat and orderly stock.
  • Maintain parts inventory place weekly orders to Ford Motor Company.
  • Managed over three hundred thousand dollars of monthly parts inventory.
  • Maintained bin locations and accuracy for $750,000.00 parts inventory.
  • Maintained 100% accountability of parts inventory using ADP.
  • Managed over five hundred thousands dollars in parts inventory.
  • Maintain parts inventory and adjust variances as necessary.
  • Maintained and issued parts inventory.
  • Maintained accurate parts inventory in an effective manner resulting in minimal surpluses and parts replacement.
  • Manage parts inventory, create and submit orders to American Honda * Count, inspect & properly stock all incoming orders
  • counter sales in house and service parts inventory Attend seminars for parts professionals and advancing knowledge for the parts department and service
  • Supervised parts advisors Maintained parts inventory Authored departmental procedures
  • Manage parts inventory through computer tracking Customer sales UPS & FedEx shipping/receiving Parts ordering Complete van inventory Mechanic support

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2 Parts Inventory Jobs

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10. Service Department

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high Demand
Here's how Service Department is used in Assistant Parts Manager jobs:
  • Negotiated sales contracts with vendors, implemented inventory control, accountability for service department shop supplies.
  • Work closely with the service department to insure maximum efficiency and profitability.
  • Assisted Parts Manager on daily duties of obtaining parts for the customer's vehicles and the Mitsubishi Service department.
  • Maintain daily public relations with both Service departments daily to make sure there is no damage to control.
  • Maintained sufficient quantities of stock to support the demand of the parts and service departments for both stores.
  • Communicate with the Service Department to coordinate orders and major work or projects that be coming in.
  • Provided administrative support for invoicing, ordering parts within the Service Department, and direct customer sales.
  • Worked with the service department to stock parts needed for recalls, seasonal requirements and specials.
  • Work closely with General Manager, Parts and Service department managers, and train new employees.
  • Worked with auto technicians and service department to maintain an extremely high level of customer satisfaction.
  • Located and delivered parts to service department, and completed billing for office personnel.
  • Streamlined ordering and delivery of parts to in-house service department and wholesale clients.
  • Support and assist the service department and the aftermarket sales department.
  • Picked up and delivered customer vehicles for the service department.
  • Inventory control to meet in-store and service department sales demands.
  • Retail and service department parts sales.
  • Dispense parts to service department.
  • Trained service department on warranty requirements and submission for newly acquired Kia franchise.
  • Oversee day-to-day operations in the parts department and ensuring communication stays open with the service department !
  • Oversee daily activities of parts associates Schedule deliveries Assist in training of new employees Coordinate with service department to ensure customer satisfaction

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11. Special Order Parts

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high Demand
Here's how Special Order Parts is used in Assistant Parts Manager jobs:
  • Assisted part manager in all daily duties including ordering of inventory, daily bin counts, and special order parts.
  • Receive incoming stock orders and stock shelves with replacement parts or special order parts that have been ordered.
  • Implemented customer special order parts procedures used by sales department and repair department.
  • Managed shipping/receiving and Special Order Parts.
  • Managed inventory including returns and special order parts program..
  • Input data to special order parts for customers thru the cad computers.
  • Inventory control with special order parts * Customer service * Parts return and warranty claims

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12. Body Shops

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high Demand
Here's how Body Shops is used in Assistant Parts Manager jobs:
  • Establish and maintain business relationships with outside automotive mechanical shops and body shops.
  • Ordered parts for technicians, customers, body shops, and wholesale clients.
  • Interacted with body shops and auto repair centers to increase business.
  • Order repair parts for outside repair shops and body shops.
  • Deliver parts to local repair and body shops.
  • Bill body shops for part quotes.
  • Work with other dealerships, body shops and repair facilities "on-wholesale-side".

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13. Inventory Management

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high Demand
Here's how Inventory Management is used in Assistant Parts Manager jobs:
  • Assisted the Parts Manager with inventory management, including evaluating stocking & overage reports and purchasing inventory.
  • Support Parts Manager with daily operations of inventory management and customer service.
  • Assisted with apparel purchasing and inventory management.
  • Established and maintained inventory management and control.
  • Assist parts manager with inventory management.
  • Assisted with inventory management and reports.
  • Utilized the Saturn retail inventory management system to determine proper stocking policies of parts based on sales and customer demand.
  • Inventory management, regional sales rep, responsible for finding and setting up new wholesale customers.
  • Inventory Management: Tracked and reconciled $10 million in inventory throughout the production cycle.
  • Inventory management, purchasing and returns, billing parts on repair orders and invoices.
  • Inventory management to include stocking levels for both the service and body shop.
  • Inventory management, customer service, part sales and staff scheduling.
  • Process and Manage P&L reports and inventory management
  • Inventory management including parts, supplies and forecast.
  • Input parts/supplies invoices in an inventory management system.
  • Inventory management, and receiving product was also an integeral part of this job.
  • Inventory control and Inventory Management .
  • Take orders from retail and wholesale customers Advising customers on cost and availability of parts Inventory management Set-up and maintain accessory displays
  • Inventory Management Process parts orders Customer service Shipping and Receiving
  • Trained new employees Inventory management Customer relations Outside sales coordinator

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1 Inventory Management Jobs

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14. Stock Orders

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high Demand
Here's how Stock Orders is used in Assistant Parts Manager jobs:
  • Wholesale and retail parts sales, shipping, receiving, overseeing staff, placing stock orders from factory and customer service.
  • Generated stock orders for general stock and quicker orders depending on shop or customer needs to include seasonal demand.
  • Input incoming stock orders into our computer based inventory, then stock the shelves with said parts.
  • Reviewed and entered stock orders for Ford, Sterling and Volvo Truck Received and filled phone orders.
  • Received daily stock orders and audited accordingly through our Reynolds billing system.
  • Inventory management; cycle counts, inventory control and stock orders.
  • Placed stock orders, over night orders, second day orders.
  • Received stock orders, reconciled invoices to parts receive.
  • Generated, received, and entered daily stock orders.
  • Inventory control, daily and weekly stock orders.
  • Receive in stock orders and UPS orders.
  • Post stock orders, post special orders.
  • Place daily and weekly stock orders.
  • Received and posted stock orders.
  • Maintain stock width 80% and breadth 20% by placing stock orders.
  • Check in stock orders, put parts in their home bin.
  • Place stock orders, and take care of inventory du es.
  • Order daily, warranty and stock orders with VWoA.
  • Receive and stock ordersAssist technicians with parts and shop suppliesPlace and track special orders for service department

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15. Parts Counter

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Here's how Parts Counter is used in Assistant Parts Manager jobs:
  • Fulfilled a large workload such as ordering parts retaining stock, and managing two other parts counter people in their jobs.
  • Greet customers at parts counter and assist them with purchasing motor vehicle parts and accessories.
  • Controlled files, reference books, and other paperwork at the parts counter.
  • Run the front parts counter and fill all technician parts requests.
  • Promoted to Assistant Parts Manager from Parts Counterman and Driver.
  • Provided assistance to customers and technicians at the parts counter.
  • Work parts counter, distributing parts for jobs as needed.
  • Manage the warehouse, front and back parts counter.
  • Assist parts counter and stand in manager when needed.
  • Worked both front and service parts counter positions.
  • Provided backup for parts counter staff.
  • worked front parts counter, shop parts counter, worked in warehouse, delivered parts, ordered parts
  • Work on parts counter.I own my own tools.

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1 Parts Counter Jobs

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16. Wholesale Customers

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Here's how Wholesale Customers is used in Assistant Parts Manager jobs:
  • Ensured excellent customer satisfaction for our retail and wholesale customers by giving quality service and helping them understand their automotive needs.
  • Retained existing and continually acquired new wholesale customers.
  • Developed relationships with wholesale customers.
  • Delivered parts to wholesale customers.
  • Maintain relationship with wholesale customers; provide assistance with helping them procure the proper parts to achieve their business goals.
  • Experienced with Sales and Customer Service for the internal Service Department; and with external Retail and Wholesale customers.
  • Maintained good working relations with retail and wholesale customers and ensured fulfillment of all needs.
  • Acquire needed parts for technicians servicing vehicles, as well as retail and wholesale customers.
  • Provided product to service and sales personnel as well as retail and wholesale customers.
  • Assisted wholesale customers with diagnosing auto problems using my knowledge of common issues.
  • Interacted with Technicians, salesmen, walk in customers and wholesale customers.
  • Ensured parts were delivered to wholesale customers in an expedited manner.
  • Answer phones and maintain relationships with wholesale customers.
  • Provided parts sales to retail and wholesale customers.
  • Delivered Expert Customer Service to retail and wholesale customers as an assistant manager in the parts department.
  • Take Telephone calls from Retail and wholesale Customers Monitor Web orders and Questions and Requests.
  • Provide automotive parts to service techs., retail, and wholesale customers.
  • Control store inventory * Answering Phones * Make sales to wholesale customers.
  • Listened to and took care of retail and wholesale customers Hired and trained new employees for the parts department Inventory control

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17. Counter Sales

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Here's how Counter Sales is used in Assistant Parts Manager jobs:
  • Perform excellent customer service to all over the counter sales, internet, and phone transactions.
  • Utilized Reynolds & Reynolds system to manage inventory and assist with shop counter sales.
  • Counter sales for wholesale and retail, phone sales and service department sales.
  • Performed front and back counter sales and phone assistance when demand required.
  • Manage 3 people on over counter sales and write reviews for employees.
  • Provide service for our shop, counter sales and phone orders.
  • Retail, wholesale and back parts counter sales for Nissan store.
  • Inventory control, purchasing, counter sales, and customer service.
  • Moved up from counter sales parts position to Assistant Parts Manager.
  • Counter sales, stocking, retailing store, cash drawer responsibilities
  • Counter sales of mechanical and body parts to wholesale customers.
  • Counter Sales, phone sales, inventory control, etc.
  • Direct customer contact via phone sales and walk in/counter sales.
  • Involved in warehousing, ordering, and counter sales.
  • Update parts catalog software for counter sales personal.
  • Job Duties: General parts counter sales.
  • Worked retail parts counter sales.
  • Assisted parts manager with ordering, shipping, receiving, inventory, and counter sales both techs and retail customers.
  • Job Duties: Parts counter sales and the day to day management of the parts dept.
  • Started career as parts driver After 1st year promoted to warehouse Followed by being put on Counter Sales

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1 Counter Sales Jobs

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18. ADP

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Here's how ADP is used in Assistant Parts Manager jobs:
  • Utilized ADP and proprietary Mercedes electronic parts catalog systems.
  • Analyzed GM, Suzuki, Subaru, Hyundai and Mitsubishi parts catalogs and ordered parts for customers using ADP.
  • Use ADP parts management and inventory-control software and Direct Order Entry System (DOES).
  • Assisted with training of new employees on inventory management systems, such as ADP.
  • Prepared parts estimates for dealer service personnel using ADP software.
  • Utilized ADP and Toyota ProQuest systems.
  • Experience with Reynolds and Reynolds and ADP
  • Studied and learned the GM parts system (ADP) point of sales system.

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19. Daily Operations

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Here's how Daily Operations is used in Assistant Parts Manager jobs:
  • Executed daily operations of maintaining parts requirements for the trained GM service technician
  • Maintained daily operations of service department parts and commercial accounts.
  • Managed daily operations in an automotive dealership parts department.
  • Assisted director of department in daily operations.
  • Assisted in daily operations ranging from generating orders to selling, to managing warranty contracts to supervising staff.
  • Staff improvement, daily operations, and increasing the fill rate to our service department.
  • Developed policies and procedures to help stabilize the department in daily operations.
  • Oversee daily operations in the Sales and Parts Departments.
  • Helped Parts Manager with daily operations of Parts Department.
  • Oversee and manage daily operations of parts department.
  • Assisted department manager in daily operations and sales.
  • Assist Parts Manager on all daily operations.
  • Worked with manager in handling daily operations.
  • Served on management team responsible for improving internal business processes, troubleshooting business issues and daily operations.
  • Assisted in various aspects of the company(tm)s daily operations, including sales, shipping, and delivery
  • Assisted in the daily operations for a full line Ford Lincoln Mercury dealership parts dept.
  • Assisted parts manager in daily operations of the department.
  • Executed daily operations of the parts department.
  • Hired and trained employees Managed automotive parts establishment Executed daily operations of store and customer services.
  • Assisted parts manager in daily operations sold parts to retail, wholesale, and internal departments Inventory control Attention to detail

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20. Wholesale Accounts

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Here's how Wholesale Accounts is used in Assistant Parts Manager jobs:
  • Manage and maintain numerous wholesale accounts while handling all internal responsibilities for an efficient and profitable parts department.
  • Performed all managerial duties including shipping/receiving and stocking Acquired and maintained over 20 wholesale accounts.
  • Entered and updated wholesale accounts into customer database while maintaining tax ID information.
  • Performed outside sales trips to wholesale accounts including, independent repair facilities and body shops to ensure their satisfaction.
  • Hired in new staff, while continuing to develop current staff and established new Parts Wholesale accounts.
  • Suggested and assisted in sales promotions, specials and advertising for both wholesale accounts and retail sales.
  • Compiled a monthly report of wholesale accounts and note any unusual trends in sales.
  • Direct sales of automotive parts and accessories to fleet and wholesale accounts.
  • Maintained both retail and wholesale accounts totaling over $125,000 monthly.
  • Maintained favorable relationships with staff, customers, and wholesale accounts.
  • Call on new and existing wholesale accounts.
  • Visited local wholesale accounts and prospects.
  • Process returns for wholesale accounts.
  • Process retail and wholesale accounts.
  • Direct drivers to wholesale accounts.
  • Handled inventory * Responsible for technician and retail counters * Managed wholesale accounts
  • Manage Wholesale accounts * Dispatch Drivers * Order Creation * Receiving Parts * Oversee employee activity

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21. Sales Goals

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Here's how Sales Goals is used in Assistant Parts Manager jobs:
  • Maintain full charge of all sales goals for self and team on a weekly basis.
  • Handled the tasks of analyzing sales, expenses and inventory monthly to achieve profit/sales goals.
  • Established sales goals for and encouraged aggressive selling by all parts employees.
  • Contributed to team success by exceeding team sales goals by 85 %.
  • Worked with sales and service to meet promotional sales goals.
  • Selected Accomplishments: Consistently met or exceeded sales goals by as much as 120%.
  • Restock shelves daily Order inventory daily Process inventory discrepancies Review monthly sales goals and sales budgets Train new hires on sales techniques

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22. Data Entry

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Here's how Data Entry is used in Assistant Parts Manager jobs:
  • Inventory Control, Inside/outside customer sales, product training, computer invoicing, data entry, oversees and directs parts department
  • Inventory control; ordering of parts; data entry of all shipping and receiving of parts.
  • Scheduled employees daily tasks, data entry of store accounts receivables and accounts payable
  • Code invoices for proper data entry into accounts receivable.
  • Performed data entry to assist accounts payable department.
  • Perform daily and monthly data entry / reports.
  • Inventory control and data entry.

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23. Retail Customers

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Here's how Retail Customers is used in Assistant Parts Manager jobs:
  • Experienced with automotive parts and the procedures for their proper installation in order to help retail customers make purchases.
  • Provided parts & sales services to retail customers, internal service department, and outside repair shops
  • Worked with service department customers as well as wholesale and retail customers and collision centers
  • Answered phones and looked up parts for wholesale as well as retail customers.
  • Handled the responsibilities of taking care of retail customers' needs.
  • Developed relationships with local businesses and retail customers through honesty, integrity and reliability
  • Assisted wholesale and retail customers by identifying needs and providing solutions.
  • worked closely with all phases of retail customers in a fast paced environment.
  • provide parts for dealership mechanics and walk-in retail customers.

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24. GM

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Here's how GM is used in Assistant Parts Manager jobs:
  • Served as Assistant Parts Manager and was responsible for operation of the department in accordance to GM standards and procedures.
  • Log on GM site to retrieve key codes to make keys, and outside vendor purchasing.
  • Tapped to help close up and terminate (return to stock) for GM Dealer facilities.
  • Order parts on Rapid for GM and order parts from Toyota.
  • Work directly with GM and shop crew throughout repair process.
  • Perform daily maintenance of GM RIM Program.
  • Submit damage claims with Toyota and GM.
  • Completed all GM Parts Certification programs.
  • Experienced in Reynolds/Reynolds software for GM/Saab.
  • Exercised sound judgment in issuing credits and making exceptions to customer policies to maintain high levels of customer satisfaction.
  • Inventory control, maintain compliance with GM standards, assist manager with normal functions in the parts department.
  • Assisted the parts manager in meeting GM's guidelines for ordering criteria to maximize profits.
  • Attained assistant parts manager position in both the Cadillac/SAAB and Buick/Pontiac/GMC dealerships.
  • Executed smooth transition in addition of BUICK and GMC to the dealership
  • based on my judgment of the situation Ex.
  • Full knowledge ofFreightliner and GMC trucks.

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25. Repair Orders

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Here's how Repair Orders is used in Assistant Parts Manager jobs:
  • Dispatch all work to shop and flag all repair orders with proper operation codes.
  • Assisted customers in person and over the phone create part and repair orders.
  • Process all sales and due bills and all internal repair orders.
  • Write repair orders, and repair motorcycles and ATV's.
  • Distributed parts to shop technicians and processed repair orders.
  • Keep track and prepare repair orders for service department.
  • Trained to write repair orders and close them out
  • Billed parts and accessories to repair orders.
  • Dispatched repair orders to technicians.

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26. Customer Orders

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Here's how Customer Orders is used in Assistant Parts Manager jobs:
  • Prepared and entered customer orders online.
  • Managed and assisted with the preparation of customer orders, and got them ready for shipping.
  • Take customer orders, provide price quotes and availability of parts needed by same.
  • Take customer orders on phone/counter, enter order in System.
  • Manage the delivery drivers on customer orders and routes.
  • Pulled and shipped parts to meet customer orders.
  • Fill customer orders from stock.

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27. Retail Store

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Here's how Retail Store is used in Assistant Parts Manager jobs:
  • Developed and installed merchandising displays for the retail store.

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28. Parts Delivery

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Here's how Parts Delivery is used in Assistant Parts Manager jobs:
  • Scheduled parts delivery and checked delivery for accuracy.
  • Dispatched parts delivery vehicles, and set delivery routes to better serve wholesale customers.
  • Managed logistics of parts delivery to retail customers and service vans.
  • Dispatch, route, and organize 15-22 parts delivery routes
  • Expedite all Wholesale orders to Parts Delivery Driver.

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29. Cycle Counts

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Here's how Cycle Counts is used in Assistant Parts Manager jobs:
  • Inventory control and cycle counts Forklift operations
  • Performed daily inventory audits/cycle counts.
  • Performed cycle counts, unloaded & distributed pallets; processed and pulled commercial orders as necessary.
  • Conduct cycle counts on inventory and audits of controlled material and other inventory functions.
  • Inventory Control - Daily ordering, outside purchasing, invoicing, cycle counts
  • Perform cycle counts and physical inventory at all store locations.
  • Perform regular cycle counts to assure proper stocking levels.
  • Manage and coordinate physical inventories and daily cycle counts.
  • Performed cycle counts, researched and resolved inventory discrepancies.
  • Updated inventory from spot checks and cycle counts.
  • Perform cycle counts of current inventory.
  • Maintained inventory and performed cycle counts Provided excellent service for internal and external customers.
  • Maintain adequate stock levels by placing orders with vendors and running inventory cycle counts and audits !

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30. Toyota

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Here's how Toyota is used in Assistant Parts Manager jobs:
  • Apply Toyota Production System techniques to achieve lean inventory & logistics management objectives.
  • Monitored distribution of genuine Toyota parts nationwide.
  • Marketed products for off-shore manufacturers and provided sales support to local parts suppliers wishing to sell to Toyota Motors.
  • Conducted regular spare parts training for 22 associates and 16 Toyota dealers staff members.

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31. Customer Relations

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Here's how Customer Relations is used in Assistant Parts Manager jobs:
  • Coordinated and introduced new products into shop inventory and maintained customer relations with our product vendors.
  • Worked in shipping and receiving parts allocation and outside sales/customer relations.
  • Established customer relations with new and existing customers.
  • Manage inventory* Invoicing / Purchase Orders* Worked with vendors on custom and standard parts* Customer relations* Generate daily and monthly reports
  • Open and closed the store, trained new hires with emphases on customer relations.
  • Created solid customer relations through reliable service and accurate knowledge.
  • Handled all aspects of inventory, personnel and customer relations.
  • Managed employees and customer relations Review company needs and develop procedures to provide high quality service to our customers.
  • Build and maintain enduring customer relationships to boost sales and generate repeat business.
  • Present Manage customer relations, planned & executed operations to ensure service.
  • Assist in inventory controls Worked on building customer relations.
  • Schedule employees, manage time cards Handle Customer relations Maintain inventory control
  • Looked up and ordered parts for mechanics and customers Inventory Installed parts for some customers Built customer relations

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32. Replacement Parts

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Here's how Replacement Parts is used in Assistant Parts Manager jobs:
  • Determined replacement parts required, according to inspections of old parts, customer requests, or customers' descriptions of malfunctions.
  • Determine replacement parts by inspecting old parts or listening to customers' descriptions of problems.
  • Requisition materials and supplies, such as tools, equipment, or replacement parts.
  • Handle the return of warranty replacement parts to the OEM manufacturer(ClubCar).
  • Reviewed part repairs and maintained shop records of replacement parts ordered.
  • Requisition materials and supplies, including tools and replacement parts.
  • Placed orders for New and replacement parts.
  • Coordinated parts room including managing inventory, ordering replacement parts via purchase orders, and tracked and catalogued order invoices.

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33. Correct Parts

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Here's how Correct Parts is used in Assistant Parts Manager jobs:
  • Have basic automotive parts and troubleshooting knowledge as well as being able to sell customers correct parts for their vehicle.
  • Locate best source to order parts to insure correct parts that will be delivered within time frame allowed.
  • Searched electronic parts catalog for correct parts and placed special orders for out of items.
  • Assisted customers in obtaining the correct parts and tools for repair of their vehicle.
  • Used extensive parts knowledge to ensure customers ordered correct parts using Star Parts.
  • Worked with mechanics on getting correct parts to repair customer's cars.
  • Ordered the correct parts for clients from Syracuse main branch.
  • Assist Technicians in finding correct parts for their job.
  • Assist technicians and customers is obtaining the correct parts.
  • Make sure technicians are getting correct parts.
  • Improved service technician productivity by utilization of computer program to get the correct parts in a timely manner.
  • Worked closely with shop owners to ensure the correct parts were delivered in a timely manner.
  • Worked with technicians to get correct parts and pricesHandled customer orders and complaintsWorked to keep inventory clean and fast moving
  • Consult and provide correct parts to onsite body shop and offsite independents and dealerships.

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34. Auto Parts

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Here's how Auto Parts is used in Assistant Parts Manager jobs:
  • Enter data regarding auto parts using customized database software.
  • Pulled and/or packed customers'ordered auto parts.
  • Look up auto parts - Use different computer programs - Make and take phone calls - Greet customers -
  • Look up auto parts for, in house mechanics, wholesale, and retail clients via computer.
  • Maintain inventory and stock of common OEM auto parts for service center.
  • Worked as Shipping Clerk for Renault USA, auto parts warehouse.
  • Answered any phone calls to assist customers for desired auto parts.
  • Maintained stock of auto parts and handled ordering procedures.
  • Purchased and received auto parts, and controlled inventory.
  • Conduct complete operations of an auto parts retail supplier.
  • Order, process and supply auto parts.
  • Prepared and directed workers in sales of auto parts Trained all employees to follow training objectives.
  • Worked directly with repair technicians to pull auto parts for shop Controlled inventory for parts availability Maintained dispatches of parts deliveries
  • Ordered auto parts for body shop technicians Picked up and delivered parts Completed and filed all necessary paper work
  • Create P.O's, buy and sell high end auto parts achieving maximum profits.
  • Utilized ABS System Organized inventory for auto parts Conducted phone calls to locate auto parts

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35. Chrysler

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Here's how Chrysler is used in Assistant Parts Manager jobs:
  • Submitted orders to Chrysler Corporation on a daily basis to maintain inventory and fill requests.
  • Achieved gold level status in all required Chrysler Corporation required classes.
  • Worked with Chrysler's new automatic replenishment order system.
  • Passed, several required Chrysler parts tests each year.
  • Attended seminars, attended training classes for Chrysler.
  • Assisted parts manager in all functions directly related to dealership parts department for Chrysler/Dodge and Ford.

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36. Phone Calls

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Here's how Phone Calls is used in Assistant Parts Manager jobs:
  • Answered telephone calls and assisted customers with automotive questions.
  • Answered telephone calls for customers who required both technical support and purchases.
  • Answered phone calls, provided price quotes and other information.
  • Answer phones, take messages and return phone calls.
  • Answer phone calls from customers and commercial clients.

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37. Bank Deposits

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Here's how Bank Deposits is used in Assistant Parts Manager jobs:
  • Performed accounting functions including bank deposits and credit card reconciliations and store sales reports for corporate.
  • Opened and closed the store, which included counting cash drawers and making bank deposits.
  • Make bank deposits, open and close the store and finalize book keeping.
  • Conduct end of day procedures for bank deposits and sales receipt filing.
  • Counted cash drawers and made bank deposits.
  • Created daily reports and bank deposits.
  • Cash Handling and bank deposits.

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38. Parts Dept

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Here's how Parts Dept is used in Assistant Parts Manager jobs:
  • Assisted in running the overall operations of the Parts Dept.
  • Completed Parts Physical Inventory, managing the Parts Dept.
  • Run and maintain the service and parts dept.
  • Assisted Manager in daily operation of parts dept.
  • Inventoried and organized special tools by moving high demand parts to be directly accessible and restructured entire parts dept.
  • Trained and assisted Parts Deptment personnel with daily retail, wholesale and Service Dept.
  • Assisted Parts Mgr in managing the employees of the parts dept.

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39. Honda

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Here's how Honda is used in Assistant Parts Manager jobs:
  • Supervised Honda and Toyota parts departments concurrently.
  • Certified in Honda's Leadership Program (Management Action Plan Levels 1, 2 and 3)
  • Assure stockroom is maintained in a clean and orderly manner as per Honda standards.
  • Order and return Honda and Kia parts as needed.

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40. Walk-In Customers

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Here's how Walk-In Customers is used in Assistant Parts Manager jobs:
  • Keep mechanics supplied with needed materials and parts & develop written estimates to walk-in customers and insurance authorized assignments.
  • Improved customer hold area and reorganized shipping / receiving / counter area to better serve walk-in customers.
  • Worked the front parts counter (walk-in customers).
  • Take phone-orders, and walk-in customers.
  • Work directly with walk-in customers and provide them with the correct part theyneeded for repair.
  • Located parts for commercial accounts and walk-in customers through computerand books.

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41. Computer System

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Here's how Computer System is used in Assistant Parts Manager jobs:
  • Manage inventory in internal computer system which includes making inventory adjustments, part number set-ups and adjustments.
  • Inventory control and parts and technical support for customers Learned all aspects of CDS computer systems in a short time.
  • Utilized the service department computer system required to order parts for the department and for customer's.
  • Trained employees in how to use the computer system, inventory, etc.
  • Utilized Reynolds & Reynolds and ADP parts computer systems.
  • Used ADP computer system -In charge of monthly part returns
  • Trained new employees in bookkeeping and computer system.
  • Maintain knowledge of ADP/CDK computer systems.
  • Used the Snap-On GM parts Imager, ADP computer system, Excel, and Word.

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42. Customer Complaints

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Here's how Customer Complaints is used in Assistant Parts Manager jobs:
  • Look up parts, order parts, make keys, put away parts, and Handle w customer complaints
  • Handled customer complaints immediately and according to the dealerships' guidelines.
  • Worked with Technicians with customer complaints and ordering parts.
  • Resolve customer complaints regarding sales and service.
  • Answered customer complaints and inquiries.
  • Handled customer complaints and inquiries.
  • Handle returns and customer complaints.
  • Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
  • Addressed customer complaints in a professional manner.
  • Handle customer complaints immediately Monitor and adjust inventory Managed shipping and receiving parts Ordered parts

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43. Nissan

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Here's how Nissan is used in Assistant Parts Manager jobs:
  • Provided strong, reliable support to Manager with comprehensive and resourceful commitment to customer service and overall sales support for Nissan.
  • Retail, wholesale and internal sales of GM, Nissan and Hyundai parts and accessories.
  • Helped trained new parts manager who had no Nissan experience.

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44. Asst

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45. Parts Catalogs

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Here's how Parts Catalogs is used in Assistant Parts Manager jobs:
  • Maintained and communicated changes to electronic parts catalogs/policies, price sheets, technical material, and parts bulletins.
  • Acquired knowledge of multiple car line parts catalogs.

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46. Parts Needs

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Here's how Parts Needs is used in Assistant Parts Manager jobs:
  • Worked closely with retail, wholesale, and service customers to address their parts needs.
  • Answer phone and help customers and techs with various parts needs and concerns.
  • Assist customers & technicians with all their auto parts needs.
  • Helped shop mechanics with their parts needs.
  • Assised customes with parts needs.

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47. KIA

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Here's how KIA is used in Assistant Parts Manager jobs:
  • Worked closely with Kia Service and Parts representatives to enforce correct applications of warranties.
  • Submitted all Kia warranties as well as reconsolidated payment of submitted warranties.

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48. Accurate Inventory

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Here's how Accurate Inventory is used in Assistant Parts Manager jobs:
  • Maintained accurate inventory and supply levels.
  • Maintained accurate inventory levels in excess of 95% for every annual inventory.
  • Received all merchandise into the computer and maintained accurate inventory of all parts.
  • Experienced with keeping good customer relations, and accurate inventory.

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49. Inventory System

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Here's how Inventory System is used in Assistant Parts Manager jobs:
  • Improved inventory system eliminating non selling parts by setting up physical account schedule.
  • Improved productivity and morale by initiating inventory systems.
  • Created, implemented, and maintained an efficient inventory system which improved financial status of business.
  • Redesigned inventory system which resulted in over $50,000 in purchase discounts annually.
  • Create and generate reports in inventory system for specific jobs and functions.
  • Trained new parts associates on using the inventory system and fulfilling orders.
  • Created new inventory system to control spending and know inventory amounts.
  • Maintained on-demand inventory system of parts and supplies.
  • Utilized part inventory system for Land Rover.
  • Receive and input goods into inventory system.
  • Input parts into inventory system.

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50. Parts Room

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Here's how Parts Room is used in Assistant Parts Manager jobs:
  • Help rebuild the parts room and inventory.
  • Organized parts room, also did all returns to proper vender.

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Assistant Parts Manager Jobs

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20 Most Common Skills For An Assistant Parts Manager

Customer Service

16.8%

Inventory Control

11.2%

Parts Consultant

9.1%

Warranty Claims

7.4%

Service Technicians

7.2%

Delivery Trucks

6.6%

Purchase Orders

4.6%

Wholesale Parts Sales

4.2%

Parts Inventory

3.7%

Service Department

3.7%

Special Order Parts

3.2%

Body Shops

3.2%

Inventory Management

3.0%

Stock Orders

2.9%

Parts Counter

2.7%

Wholesale Customers

2.2%

Counter Sales

2.2%

ADP

2.1%

Daily Operations

2.0%

Wholesale Accounts

1.9%
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Typical Skill-Sets Required For An Assistant Parts Manager

Rank Skill
1 Customer Service 13.1%
2 Inventory Control 8.7%
3 Parts Consultant 7.1%
4 Warranty Claims 5.8%
5 Service Technicians 5.6%
6 Delivery Trucks 5.1%
7 Purchase Orders 3.6%
8 Wholesale Parts Sales 3.3%
9 Parts Inventory 2.9%
10 Service Department 2.9%
11 Special Order Parts 2.5%
12 Body Shops 2.4%
13 Inventory Management 2.3%
14 Stock Orders 2.3%
15 Parts Counter 2.1%
16 Wholesale Customers 1.7%
17 Counter Sales 1.7%
18 ADP 1.6%
19 Daily Operations 1.5%
20 Wholesale Accounts 1.5%
21 Sales Goals 1.3%
22 Data Entry 1.2%
23 Retail Customers 1.1%
24 GM 1.0%
25 Repair Orders 1.0%
26 Customer Orders 1.0%
27 Retail Store 0.9%
28 Parts Delivery 0.9%
29 Cycle Counts 0.8%
30 Toyota 0.8%
31 Customer Relations 0.8%
32 Replacement Parts 0.8%
33 Correct Parts 0.8%
34 Auto Parts 0.7%
35 Chrysler 0.7%
36 Phone Calls 0.7%
37 Bank Deposits 0.7%
38 Parts Dept 0.7%
39 Honda 0.6%
40 Walk-In Customers 0.6%
41 Computer System 0.5%
42 Customer Complaints 0.5%
43 Nissan 0.5%
44 Asst 0.5%
45 Parts Catalogs 0.5%
46 Parts Needs 0.5%
47 KIA 0.5%
48 Accurate Inventory 0.5%
49 Inventory System 0.5%
50 Parts Room 0.5%
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