Operations Communications Manager
Assistant property manager job in Lake Bluff, IL
The Planet Group is seeking an Operations Communications Manager to join one of our well-known global pharmaceutical clients.
Pay: $90-$94/hr depending on experience (W2 and benefit options)
Duration: 12 mo to start (potential to convert /extend)
Location: Hybrid (3 days in-office) North Chicago, IL
The Operations Communications Manager is responsible for development and execution of communications that drive greater understanding of critical Operations functions including Operations Transformation.
Operations Communications Manager Responsibilities:
The role will develop materials that include leader and event presentations, email communications to employees, internal feature articles, key messages, social media and video content and more
Establishes communication plan objectives, timelines and deliverables, writing accompanying key messages and narratives.
Interfaces directly with VP-level leaders to curate an authentic voice and materials that demonstrate the impact of their respective areas and teams.
Duties include bringing a creative and employee-first lens to video content and other forms of digital storytelling.
Additionally, the communicator will liaise with external agencies to manage cross-Operations projects.
Must be able to work in a fast-paced environment, leveraging strong organizational and program management skills.
Ensures communications are consistent and aligned with the company's corporate and employer brand identity, strategic direction, business philosophies and general practices.
Operations Communications Manager Qualifications:
Bachelor's degree in public relations, integrated marketing, communications, journalism, or equivalent fields.
Minimum of 8 years of relevant experience and proven track record of success in managing communications or initiatives.
Experience in the healthcare/bio-pharma industry a plus.
Excellent written and verbal communication skills along with knowledge of emerging communication trends and technologies.
Strong business acumen with the ability to anticipate company and team needs.
Strong project management skills and ability to multitask.
Property Manager - The Clayson
Assistant property manager job in Palatine, IL
At TI Communities, we are committed to creating vibrant and thriving communities that enhance the lives of our residents. We specialize in managing residential properties that provide exceptional living experiences. With a strong focus on quality, innovation, and sustainability, we strive to be a leader in the real estate industry.
As a Property Manager, you will have the opportunity to lead a dynamic team and make a positive impact on the lives of our residents. We are committed to your professional growth and development, providing the tools and resources you need to excel in your role. Join our passionate team and become part of a community-focused organization that values collaboration, integrity, and delivering exceptional results.
WHAT WE OFFER:
Competitive pay, renewal bonus
Housing discount
Free Medical (for employee plan)
Dental
Vision
HSA
Flex spending account
401k Match
3 weeks paid time off
Company-paid holidays (including your birthday!)
Team referral bonuses
Good work-life balance
Opportunity for growth
HOW YOU WILL IMPACT TI COMMUNITIES:
Provide leadership, training, and development for the onsite team.
Maintain direct supervision of all staff, including work schedules, the delegation of duties, and conflict resolution.
Supervise resident retention, renewal, and leasing programs to maintain maximum occupancy.
Maintain an open-door policy with residents to provide outstanding customer service and build lasting relationships.
Oversee resident relations, which includes taking resident phone calls, requests, and concerns.
Drive financial results to meet TI Communities' income and expense goals.
Gathers, analyzes, and interprets current market and economic trends that may impact the property and implements short- and long-range marketing and leasing strategies to achieve the property's occupancy and revenue goals.
Lead sales with continuous involvement in the leasing process, including leasing apartment homes, renewing leases, developing your team's skill sets, marketing your community, and monitoring market conditions.
Partner with the Service Director to ensure property conditions are in good working order with excellent curb appeal.
Perform bookkeeping and financial tasks, including rent collection, delinquency, move-out statements, and financial and variance reports.
Perform daily physical inspections of the property and coordinate with the maintenance team.
Conducts regular property inspections and takes appropriate actions to ensure that the physical aspects of the property, grounds, buildings, and amenities meet established standards for safety, cleanliness, and general appearance and appeal.
Adhere to Fair Housing laws, regulations, and TI Communities policies and procedures.
Additional projects and/or duties as assigned by the Regional Director.
WHAT YOU NEED TO SUCCEED:
Multi-family housing management experience.
Knowledge of property bookkeeping and financials.
The ability to connect with a variety of people and successfully lead a team.
Exceptional verbal and written communication skills.
Strong organizational, multi-tasking, and problem-solving skills.
The ability to work well in a high-volume and sometimes stressful environment.
The ability to work well independently and make sound business decisions.
A positive attitude and the desire to learn and develop your skills.
Knowledge of Entrata software is preferred.
College degree is preferred.
ARM or CAM designation preferred.
OUR CORE VALUES:
Instill Hope
Expect Excellence
Inspire Service
Embody Integrity
Exude Joy
TI Communities is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Unifed Communications Manager
Assistant property manager job in Indianapolis, IN
Unified Communications Manager
Duration - 6-month Contract-to-Hire
is not eligible for Corp-to-Corp or sponsorship.
The Unified Communications Manager is responsible for overseeing the 24x7 telecommunications and unified communications operations of our client's enterprise, including voice, instant messaging, video and voice conferencing, and call center systems. The Manager sets policy and defines processes for the unified communications, infrastructure, and wiring teams, and ensures compliance with those standards. The role includes operational oversight of more than 7,000 voice lines, 3,700 voice mailboxes, and all related services to approximately 8,000 users across 150+ locations.
Key Responsibilities
Lead the unifiedc ommunications and wiring teams to support the IT operations environment.
Serve as the escalation point for problem,incident, request, and resolution activities related to telecommunications and wiring.
Manage vendor relationships, including reviewing and approving quotes,scopes of work, contracts, and invoices; collaborate with vendors and departments to resolve operational issues and ensure timely maintenance, repair, and installation of communications systems.
Monitor and report on Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) for unified communications and wiring services.
Ensure all telecommunications, unifiedcommunications, and wiringprocesses are aligned with policies and procedures and accurately reflected in the IT Service Management (ITSM) tool.
Represent unified communications and wiring changesin Change Advisory Board (CAB) meetings and ensure changes are properly conducted, managed, and communicated.
Ensure all incidents, events, and problemsare documented, and oversee the Root Cause Analysis (RCA) process for issues requiring follow-up.
Collaborate with executive leadership and management teams to prioritize resources, including budget, and contribute to service portfolio and governance planning.
Act as a strategic interface between IT and business units to align services with business needs,s upport changing priorities, and drive digital transformation.
Define, develop, and continuously improve a comprehensive ITSM framework basedon best practices (e.g., ITIL), ensuring agility and alignment with lean culture.
Facilitate complex customer relationships and provide technical unified communications solutions in partnership with Business Services and technical teams.
Leverage influence and negotiation skillsacross IT and business units to enablecost-effective, innovative solutions that support enterprise goals.
Maintain supervisory responsibility for staffing, performance evaluations, training, development, promotions, salary adjustments, and disciplinary actions.
Maintain confidentiality and exercise sound judgment in all operational and personnel matters.
Remain available for 24x7x365 on-callsupport, including off-hours change implementations and critical work assignments.
Perform other dutiesas assigned by management to support evolvingorganizational needs.
Minimum Job Requirements and Qualifications
A bachelor's degree in computer science, Information Systems, Telecommunications, or a related field is required.
10-15 years of progressive IT experience.
10 years of experience in telecommunications, networking, unified communications, and wiring services within large-scale environments supporting 1,000 or more users is required.
Experience leading technical teams, managing enterprise voice infrastructure, and overseeing cross-functional projects is essential.
Strong expertise in VoIP technologies, unified communications platforms such as Cisco, Webex Calling, and Avaya, as well as a deep understanding of IP networking, voice protocols (including SIP and RTP), and systems and network security principles is required.
Ability to align technical solutions with business goals, manage vendor relationships, and enforce service level agreements.
Strong analytical and problem-solving skills, combined with a customer-focused mindset, are critical.
Excellent verbal and written communication skills; be able to convey technical concepts clearly to both technical and non-technical audiences.
Preferred Job Requirements and Qualifications
Professional certifications related to telecommunications, networking, or unified communications are preferred, such as CCNA, CCIE, or MCSE.
Certifications in audiovisual or collaboration technologies (e.g., CTS, CTSD) may be beneficial depending on the technical environment.
Experience with ITIL or other IT Service Management frameworks is desirable.
A demonstrated ability to lead teams through digital transformation initiatives and process improvement efforts is also desirable.
Equal Employment Opportunity
Eight Eleven Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, national origin, age, sex, citizenship, disability, genetic information, gender, sexual orientation, gender identity, marital status, amnesty or status as a covered veteran in accordance with applicable federal, state, and local laws.
Assistant Property Manager
Assistant property manager job in Rosemont, IL
Hours: Full-time; Monday - Friday, 8:30AM - 5:00pm
We are seeking an Assistant Property Manager to join our team at Brennan Investment Group! The Assistant Property Manager position The Assistant Property Manager position supports the asset management function of a private real estate investment firm focused on achieving outstanding risk adjusted returns through acquiring, developing and operating industrial properties on a national platform. If you're a proactive, detail-driven professional who thrives in a collaborative environment and enjoys balancing tenant relations, building operations, and administrative responsibilities, we want to hear from you!
Perks:
High-spirited, positive, and welcoming culture.
Exceptional team-oriented environment.
Beautiful modern office space within a Class-A office building.
Laid-back environment, with casual dress code.
Fun company events and regular gatherings such as happy hours, team outings, and more.
Competitive benefits offerings.
Responsibilities:
Have a comprehensive understanding of structural building systems.
Have a comprehensive understanding of the services performed at the building as well as applicable contract language. (i.e. Landscape, Asphalt, etc.)
Assist in the RFP process when rebidding service contracts.
Approve One-Time Agreements and Service contracts.
Utilize Prism to perform routine building inspections; Identify deficiencies and recommend action steps.
Review tenant work order billback report via Prism.
Utilization, input, and maintenance of information into Prism work order program.
Assist in writing the narrative section of the monthly financial report(s).
Track lease options and encumbrances.
Prepare tenant welcome packets and onboarding materials.
Process A/P invoices (coding, entering and obtaining proper approvals).
Assist in A/R process, including charges to tenant accounts and assisting in tenant rent collections.
Arrange for utility transfers upon acquisition and/or disposition of an asset; also, arrange for transfers upon tenant move out or move in.
Utilizing Prism and Jones software, contact existing tenants and vendors to obtain current insurance coverage, any ongoing required maintenance contracts, and emergency contact lists.
Review expense coding prior to property managers' approval. Review vendor monthly statements and request outstanding invoices for processing.
Assist property managers and maintenance technicians with coordination of tenant repair requests.
Assist property managers with vendor contract preparation and manage/organize the completed documents.
Review vendor statements; obtain outstanding invoices for processing.
Assist with tenant relation activities (email blasts, events, gifts, surveys, etc.).
Complete expense reports for property managers and submit for approval and processing.
Prepare vendor contracts, manage/organize the completed documents and enter into property management software upon execution.
Collaborate with Operations team on property tax appeal documentation and other administrative tasks related to property tax appeals.
Collaborate with property managers to process lender funding packages for capital projects, tenant improvements, commissions, etc.
Assist property managers on CAM reconciliations, annual budgets, and any other necessary schedules.
Qualifications:
Requires 1-3 years' experience in Property Administration, management, or related field and/or training.
Ability to use computer software and web-based applications.
Proficient knowledge of the Microsoft Office Suite (e.g., Word, Excel, PowerPoint, Outlook).
Ability to carry out specific oral and written instructions.
Execute responsibilities with a sense of urgency and follow-through.
Ability to collaborate with operations, accounting and leasing team members to complete various projects and assignments.
Excellent customer service and interpersonal skills. Proven ability to communicate via email with customers, vendors, and internal team members.
Demonstrated ability to manage multiple projects and tasks daily with efficiency and accuracy.
Ability to organize and prioritize work assignments to meet deadlines.
Positive, proactive work ethic and approach.
College degree preferred.
Real Estate Broker License or willingness to obtain.
Senior Property Manager
Assistant property manager job in Chicago, IL
Senior Property Manager
Type: Full-time (In-Office)
Salary: $120k+/year
We are seeking an experienced and dynamic Senior Commercial Property Manager to oversee a diverse portfolio of retail and office properties. The ideal candidate will have a proven financial track record in property management, excellent leadership skills, and the ability to drive operational excellence and tenant satisfaction.
KEY RESPONSIBILITIES:
• Property Management:
Oversee day-to-day operations of multiple retail and a few office properties, ensuring high standards of maintenance, security, and cleanliness.
• Financial Management:
Develop and manage annual budgets and monthly reporting, monitor financial performance, and implement cost-effective strategies to enhance profitability.
• Tenant Relations:
Foster strong relationships with tenants, addressing their needs promptly and effectively, and managing lease agreements and renewals obligations.
• Leasing and Marketing:
Collaborate with leasing agents to attract and retain high-quality tenants and coordinate to help in the marketing efforts to maximize occupancy.
• Vendor Management:
Select, negotiate, and manage contracts with vendors and service providers, ensuring the delivery of quality services within budget.
• Compliance:
Ensure properties comply with all relevant laws, regulations, and company policies, including health and safety standards.
• Reporting:
Prepare regular reports on property performance, financial status, and operational issues for senior management and stakeholders.
• Team Leadership:
Supervise and mentor property management staff, fostering a collaborative and productive work environment.
QUALIFICATIONS:
Experience:
Minimum of 5-10 years of experience in commercial property management, with a focus on retail and office spaces.
Education:
Bachelor's degree in business administration, Real Estate Salesperson License (required), or a related field preferred. Professional certifications (e.g., CPM, RPA) are a plus.
Skills:
- Strong financial acumen and experience with budgeting and financial reporting.
- Excellent communication and interpersonal skills.
- Proficiency in property management software (i.e. Yardi).
- Ability to multitask and prioritize in a fast-paced environment.
- Strong problem-solving and decision-making abilities.
Benefits:
- Competitive salary and performance-based bonuses
- Health, dental, and vision insurance
- 401(k) plan
- Paid time off and holidays
- Professional development opportunities
Property Manager
Assistant property manager job in Amboy, IL
What you'll do:
The Property Manager provides exceptional customer service to attract and serve our guests and ensure we meet our financial goals. The role would help oversee our seasonal RV Campground, O'Connells located in Amboy, IL.
Your job will include:
Please provide exceptional customer service to residents and guests to ensure an outstanding experience.
Manage the resources and assets of the property, including buildings and amenities.
Conduct marketing activities to attract new customers.
Hire and manage resort employees.
Prepare, manage and analyze the operational budget of the resort.
Maximize the profitability of the property.
Maintain the resort and ensure that it's clean and attractive.
Partner with the marketing team to attract new guests.
Analyze, prepare and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
Bachelor's degree, or a combination of education and equivalent experience.
5+ years of property management experience, preferably in an RV or manufacturing home community setting.
Strong operations skills and a thorough understanding of the complexities of this position.
At least one year of experience in customer service and exceptional customer service skills.
Excellent skills in Microsoft Office and other web-based applications.
Valid driver's license, good driving record and current auto insurance.
Experience in sales and/or marketing preferred.
Managing Director of Property Management
Assistant property manager job in Chicago, IL
A leading real estate organization is seeking a Managing Director of Property Management to build and scale its property management platform across residential, commercial, and mixed-use assets.
Key Responsibilities
Portfolio Oversight: Lead operations across a multi-market property portfolio, ensuring best-in-class service delivery and compliance.
Team Leadership: Mentor and grow property management teams to achieve operational and financial objectives.
Client Engagement: Deepen client relationships while identifying new management opportunities and revenue streams.
Financial Management: Oversee budgeting, forecasting, and capital improvement projects to optimize performance.
Process Optimization: Enhance operational systems, technology platforms, and business processes for scalability.
Growth Initiatives: Lead RFPs, presentations, and negotiations for new management contracts.
Qualifications
Experience: 10+ years of progressive property or asset management experience across commercial and residential sectors.
Leadership: Demonstrated success in leading teams and driving business expansion within property management or real estate services.
Financial Acumen: Strong background in financial management and performance optimization.
Strategic Expertise: Skilled in operational strategy, portfolio growth, and client relationship management.
Technical Skills: Proficiency in Yardi and Microsoft Office; Bachelor's degree required.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Regional Property Manager
Assistant property manager job in Chicago, IL
Regional Property Manager - Luxury Multifamily (Chicago)
We're seeking an experienced Regional Property Manager to oversee a portfolio of luxury and high-rise multifamily properties in Chicago. This role leads a team of Property Managers, drives operational performance, ensures high-quality resident experiences, and maintains strong owner relationships.
Responsibilities:
Lead, mentor, and develop a team of Property Managers; oversee hiring, training, performance, and portfolio assignments.
Ensure consistent property operations, customer service standards, and compliance across all assets.
Conduct regular property inspections, manage vendor relationships, and oversee maintenance, repairs, and capital projects.
Review financial and operational reports, identify trends, and recommend improvements.
Maintain strong communication with property owners regarding occupancy, property conditions, and financial performance.
Partner with leasing, maintenance, and internal teams to streamline operations and resolve escalated issues.
Ensure compliance with company policies and local regulations, including CRLTO.
Qualifications:
5+ years of property management experience; high-rise or luxury experience preferred.
3-5+ years managing teams.
Strong leadership, communication, and problem-solving skills.
Solid understanding of maintenance operations and CRLTO requirements.
Proficiency with Yardi, RentCafé, and MS Office.
Property management certifications a plus.
Commercial Property Manager
Assistant property manager job in Fort Wayne, IN
📍
Onsite - Fort Wayne, Indiana
💼
Full-Time | Long-Term Opportunity
💰
$70K-$90K base (DOE) + annual bonus potential + generous benefits
Our client is hiring a Commercial Property Manager to oversee a small but high-performing commercial real estate portfolio in Fort Wayne, IN.
This is a full-time, onsite, and long-term leadership opportunity for someone who thrives in a dynamic, roll-up-your-sleeves environment. You'll lead both the strategic oversight and day-to-day operations of a commercial portfolio.
🔑 What You'll Do:
Oversee operations for a portfolio of commercial properties
Develop, manage, and track annual budgets, financial forecasts, and capital improvement plans.
Ensure regulatory compliance across all properties (local, state, federal).
Foster strong tenant relationships and drive retention strategies that support long-term asset value.
Manage vendor contracts, service providers, and capital projects.
Collaborate with ownership and executive leadership on asset strategy and performance goals.
Deliver timely, detailed reporting on property operations and financials.
Use Yardi daily for property operations, budgeting, and financial management.
✅ What We're Looking For:
3+years of Experience in commercial property management
Demonstrated financial expertise in budgeting, forecasting, and P&L oversight.
Proven ability to communicate clearly, and collaborate with other PM's.
Proficiency with Yardi property management software.
Balance of strategic thinking and hands-on execution.
Comfortable managing competing priorities and adapting as needed.
💵 Compensation & Benefits:
$70,000-$90,000 base salary (DOE)
Annual bonus potential
Comprehensive and generous benefits package
Long-term stability with a respected ownership group
High-impact role with executive visibility and influence
**************************LOCAL CANDIDATES ONLY**************
Please Note: This position is open to candidates who are authorized to work in the United States without the need for current or future visa sponsorship. We are not able to consider C2C arrangements or third-party submissions.
Associate Property Manager (Retail)
Assistant property manager job in Oakbrook Terrace, IL
Connected by a common belief that our collective skills, knowledge, values, and vision will shape the evolution of brick-and-mortar retail, our team forms what is the commercial real estate industry's premier owner/operator/ investor of open-air retail in the United States.
With decades of expertise in retail property management, accounting, asset management, leasing, acquisition, development, and marketing, we're guided by core values of collaboration, trust, diligence, and empathy to optimize and grow our portfolio through elevated, insightful, and value-driven solutions for our stakeholders. Learn more at ****************
Summary of Position
Pine Tree is searching for a talented, ambitious, self-directed candidate with strong customer service and problem-solving skills for the role of Associate Property Manager. Successful candidates will be motivated and excited to work at a fast-growing company with room for growth. The ideal candidate will join the Property Management team and make an immediate impact by delivering the best management, maintenance, and supervision of day-to-day operations to its shareholders.
Responsibilities
Assist the Property Manager in all operational aspects of a property including but not limited to maintenance, utility monitoring, tenant relations, billing, and collection, vendor contracts and relations, lease administration, code compliance, budgeting and cash disbursements.
Assist in contract document preparation.
Assist in scheduling regular inspections.
Assist in communications to vendors, tenants, et al as necessary.
Check and report on vendor insurance certificates monthly.
Collect and monitor monthly tenant sales data.
Ensure Pine Tree policies and procedures (or those of our partners) and the property management department are adhered to.
Understand and interpret tenant leases including exclusives and prohibited uses.
Develop and maintain positive relations with tenants and contractors.
Along with the property manager, function as the primary resource for all property activity.
Issue various tenant bills as needed.
Desired Skillsets & Qualifications
Relevant work experience required, preferably 1-2 years in property management or commercial real estate.
Ability to effectively prioritize tasks and move seamlessly between projects as the situation requires.
Ability to work in a fast-paced environment, handle multiple tasks, and work independently.
Strong customer service skills.
Excellent written and oral communication skills.
Knowledge of property management and accounting terminology.
Self-starter who can manage a broad range of responsibilities.
Strong Microsoft Office (Word, Excel, and Outlook) proficiency required.
Yardi software experience is a plus.
The position responsibilities outlined above are in no way to be construed as all encompassing. Other duties, responsibilities, and qualifications may be required and/or assigned as necessary.
Compensation + Benefits
Competitive salary, performance-based incentive, and attractive benefits including work/life balance and healthcare.
Pine Tree
We believe that trust, experience, humility, transparency, and responsibility should influence everything we do in business and life. As a result, we've built what we believe is the best team in the industry combining decades of experience in acquisitions, leasing, property management, development, design & construction, accounting, human resources, and marketing.
Pine Tree is an equal-opportunity employer.
Property Administrator
Assistant property manager job in Oak Brook, IL
Property Management Coordinator
📍
Onsite | Growing Commercial Real Estate Team
We're seeking a detail-oriented, proactive Property Management Coordinator to support daily operations across a dynamic commercial portfolio. This role is perfect for someone who thrives in a fast-paced environment, enjoys building strong tenant and vendor relationships, and loves keeping everything running smoothly behind the scenes.
What You'll Do
Support the Property Manager with day-to-day operations including maintenance coordination, utilities tracking, billing, collections, vendor oversight, and lease administration.
Assist with contract preparation, scheduling inspections, and ensuring compliance with policies and procedures.
Communicate with tenants, vendors, and partners to ensure seamless property operations.
Review vendor insurance certificates monthly and monitor tenant sales reporting.
Interpret tenant leases, including key provisions such as exclusives and prohibited uses.
Maintain positive tenant and contractor relationships while serving as a key point of contact for property activity.
Generate and issue various tenant billings as needed.
What You Bring
1-2+ years of experience in property management or commercial real estate.
Strong organizational skills with the ability to prioritize and manage multiple tasks.
Excellent communication and customer service skills.
Working knowledge of property management and accounting terminology.
Proficiency in Microsoft Office (Word, Excel, Outlook).
Experience with Yardi is a plus.
A self-starter mindset with the ability to work independently.
Community Association Manager (Portfolio Property Manager)
Assistant property manager job in Chicago, IL
We have openings for a Community Association Manager ***PLEASE do not apply if you do not currently hold a Community Association Manager's (CAM) license or Real Estate Agent/Broker's license and are not currently working towards obtaining either of them***
Property/Project Management
Oversee the management of buildings, including maintenance services and outside contractors/vendors
Contact and place service orders with maintenance staff or other vendors/contractors
Create RFPs and solicit proposals for maintenance contractors and construction projects
Visit properties periodically for general inspections and to meet vendors/contractors
Customer Service/Community Governance
Liaison with the Board of Directors and advise them from time to time
Direct contact for resident concerns/requests pertaining to building related issues and/or Association policies
Send out mass communication to residents
Ensure administrative document conformity to comply with Association policies
Maintain knowledge of all pertinent documents (Declarations, ByLaws, Rules and Regulations, vendor contracts, etc.)
Facilitate move ins/outs in accordance with Association policies (schedule, take deposits, pre/post inspections when necessary, return deposits, etc.)
Prepare and fill out condominium questionnaires, 22.1 disclosures, PAL's and other sales/refinance documents
Schedule and attend after hours Association meetings
Financial/Administration
Assist in the creation of budgets for each Association and review accounting and financial statements
Monitor contracts
Collect all assessments and enforce any late fees as outlined by the Association's governing documents
Handle all delinquent accounts promptly and place into collections if necessary
Input/maintain data into web based software; audit information.
Draft/proofread notices/memos/letters
Supervise administrative assistants. Provide guidance with task tracking, assignment and execution
Approve and pay invoices for Associations
Community Association Manager
Assistant property manager job in Arlington Heights, IL
Lead. Innovate. Grow.
Are you ready to take charge and make an impact? RowCal is seeking a Community Association Manager who thrives on managing complex obligations, building strong HOA relationships, and driving results through collaboration. Join us at a pivotal stage of growth and unlock opportunities for career advancement as our branch expands. If you're ready to bring your HOA experience, strategic mindset, and ability to lead others as your portfolio expands, we want you on our team.
Apply today and help us redefine what exceptional HOA management looks like!
Location: Arlington Heights, IL - Portfolio could be anywhere from Napperville to Foxlake with the majority of the concentration in and around Arlington Heights, IL
Schedule: Monday - Friday 9am - 5pm with some night meetings to meet business needs (dependent on the HOA board's needs). Role is potentially hybrid after training at the discretion of the Director of Community Management.
About RowCal
RowCal is a fast-growing, innovative HOA and Property Management company, bringing "The Smarter Way to HOA" to thriving communities across the United States. Focused on Our Mission "To empower, enrich and elevate HOA communities and the lives of our employees who serve them", we are committed to doing things better with a can-do attitude and joyful spirit that puts HOA leaders at ease. We'll be a partner who cares, collaborates and creates the best HOA experience for a community.
Our core values of "trust, innovation, fun, and growth" are at the heart of everything we do. Help us transform HOA communities and make "home" extra special for the members we serve. You'll love what you do!
Role and Responsibilities
RowCal Community Managers are responsible for the overall management and oversight of a portfolio of community associations. At RowCal, the Community Manager is not tasked with all the coordination and execution of all services needed by the community but will act as a liaison between the association board and RowCal's supporting divisions or third-party ancillary service providers. At RowCal, we view the Community Manager as the association's "relationship manager".
Ongoing
Review, coordinate, and respond to homeowner ACC requests.
Review and upkeep of all work orders.
Oversight of covenants enforcement and issuing violations.
Homeowner, Board, and association data administration in CINC Systems.
Act as main point of contact for all Board communications through all channels.
Administration of on-site association amenities and gate houses.
Retention and administration of all association records in SharePoint and WebAxis including, but not limited to, governing documents, rules & regulations, management agreements, service contracts and proposals, homeowner and board communications, vendor communications, etc.
Address and resolve all homeowner escalations.
Act as liaison between Board of Directors and all RowCal supporting divisions and third-party ancillary service providers.
Update and maintain the management plan in CINC Systems as necessary with board meetings, site inspections, vendor meetings, maintenance calendar, WebAxis Calendar, community events, vendor service dates, etc.
Drafting and execution of all association communications including statutory notices, newsletters in coordination with the Board/committee, emergency notifications, email blasts, text blasts, etc.
Daily Minimum
Approval of all invoices for payment in accordance with association budget and board direction.
Review and execution of action items.
Review and return of voicemails and emails.
Weekly Minimum
Provide feedback to division Director on all RowCal supporting divisions.
Review and process violations and ACC requests.
Check on hold invoice status.
Review and addressal of all past-due action items.
Monthly Minimum
Review for knowledge and accuracy of prepared financial statements including balance sheet, income statement, delinquency report, and cash disbursements.
Monitor vendor and owner delinquency rates and collections process for entire portfolio.
Review of open violations for compliance.
Site visits of all associations (if applicable and as necessary).
Preparation for, attendance at, and administration of all Board Meetings (or as often as necessary).
Preparation of Board Meeting Packets according to client established timeframes to include agenda, previous minutes, monthly financials, and any supporting documentation for old & new business.
Review monthly financials - look for GL code errors and other discrepancies.
Attendance at all monthly management or company meetings.
Review performance of all service providers and discuss areas of opportunity with representatives, as necessary.
Quarterly Minimum
Audit SharePoint and Web Portal to ensure all records are uploaded and properly organized.
Audit Board members, maintenance items, service providers, management plan, and other information tab to ensure accuracy.
Annual Minimum
Preparation and drafting of annual operating and reserves budget for all associations.
Preparation for, attendance at, and administration of all Annual Meetings or Membership meetings.
Review and negotiation of service contracts for all associations for services such as trash service, landscaping, snow removal, pest control, utilities, or cable service, etc.
Coordinate tax returns and financial review/audit (as applicable).
Coordination of and attendance at all municipally required inspections such as fire/life safety, backflow, etc.
Review of existing reserve study or procurement of new reserve study, as necessary.
Identification and initial planning of all capital improvement projects and coordination with Board and RowCal Construction & Maintenance, Project Coordination, and Director of Management.
Requirements/Skills
5 years or more experience in HOA portfolio property management required
Associate or bachelor's degree preferred
Strong communication and interpersonal skills
Strong organizational and time management skills
Ability to work in a fast-paced environment
Proficient with Microsoft office
Able to problem solve and work independently
Must have valid driver's license and have the ability to drive around the local market on a regular basis
CMCA Preferred
Illinois State Community Association Manager License required
Pay Range
The estimated starting pay range for this role is $75,000 - $90,000 per year. This good faith estimate is based upon RowCal's typical starting pay range for this role. Actual pay range depends on many factors including each employee's qualifications and market conditions and is subject to change.
Benefits
In addition to offering our team members competitive pay, we offer an excellent benefits package including 401k matching, paid time off, health insurance, dental insurance and vision insurance for employees and dependents. We also offer disability insurance along with other important benefits to ensure that our workers feel respected and valued. Although we work hard, we encourage our employees to always maintain a healthy work-life balance, so they can focus on their families and pursue outside interests.
We also strongly believe in community service and in making an impact at the local level. As a RowCal employee, you'll be allotted time off each year to engage in service with one of our community service partners.
RowCal is an Equal Opportunity Employer, meaning we do not discriminate against any employee or applicant because of race, color, sex, ancestry, national origin, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, military or veteran status, or any other or any other federal, state or local protected class.
Regional Property Manager - Multifamily
Assistant property manager job in Chicago, IL
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
Hines is continuing to grow our luxury multifamily portfolio and is looking to add experienced Regional Property Managers in Denver, Chicago, Washington DC, Baltimore, and San Francisco.
As a Regional Property Manager with Hines, you will be responsible for supporting and executing company strategies related to property management operations by directing the Managers across your assigned portfolio of multifamily properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:
Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio
Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives
Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices
Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth
Lead and support property due diligence efforts including but not limited to audits, financial performance reviews, and physical inspections, ensuring accurate evaluation or acquisition or disposition opportunities
Provide recommendations and operational insights that inform underwriting assumptions and transition planning
Participation in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators
Collaborate with owners, investors, and management partners to resolve escalated issues and implement best practices across the portfolio
Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members
Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs)
Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information
Qualifications
Minimum Requirements:
High school diploma or GED from an accredited institution required
Bachelor's degree preferred
Five or more years supervisory experience in residential operations and two or more years of portfolio management
Experience with third-party management strongly preferred
Experience in Due Diligence, RFP analysis and presentations is preferred
Experience with overseeing lease up properties is a strongly preferred
Industry certifications (e.g., CPM, CAPS, CAM, etc.) preferred
Demonstrates leadership and management skills
Ability to work in a team-oriented environment
Possesses professional written and verbal communications skills
Demonstrates strong attention to detail
Working indoors 95% and outdoors 5% of time
Frequent travel required
Compensation
San Francisco - $165,000 - $ 204,000 + 20% bonus potential (depending on experience)
Washington, DC - $150,000 - $185,000 + 20% bonus potential (depending on experience)
Chicago - $145,000 - $177,000 + 20% bonus potential (depending on experience)
Denver & Baltimore - $135,000 - $167,000 + 20% bonus potential (depending on experience)
Benefits Information: *******************************************
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyProperty Manager
Assistant property manager job in Arlington Heights, IL
Founded in 1965 by Mack Pogue as Lincoln Property Company, Willow Bridge Property Company is one of the United States' most respected full-service residential property companies, operating a successful portfolio in 75 markets. Headquartered in Dallas, Texas, Willow Bridge proudly employs over 5,500 team members, has built over 200,000 apartments and manages 220,000 units for its clients. To learn more, visit willowbridgepc.com.
We create places people want to call home - starting with you.
With decades of proven success, Willow Bridge is a national leader in residential property management and development, active in 29 states and managing more than 230,000 apartment homes across the U.S.
At Willow Bridge, our purpose drives everything we do. Whether you're launching your career or looking to take the next step, we're here to support your growth with intention, flexibility, and real opportunities to make an impact.
We're currently hiring for a Property Manager - someone who brings fresh thinking, follows through, and knows how to bring people together to get results. We value people who lead by listening, communicate with clarity, and take initiative to find better ways forward. If you're someone who believes in showing up with integrity, working collaboratively, and driving positive change, you'll feel right at home here.
Let's grow together at Willow Bridge.
Responsibilities
The responsibilities of a Property Manager are as follows:
* Manage the financial performance of the property by overseeing rents, occupancies and expenditures.
* Supervise resident retention, renewal and leasing programs to maintain maximum occupancy.
* Oversee resident relations, which includes taking resident phone calls, requests and concerns.
* Ensure compliance with Willow Bridge Property Company policy, as well as federal and local regulations.
* Manage, train and counsel onsite staff effectively.
* Oversee daily leasing paperwork and proper completion of service requests.
* Analyze monthly performance and budget projections, discuss strategies with the Regional Property Manager and complete annual asset business plans and budget forecasts.
* Assigns and proofs all leasing paperwork
* Audits and adheres to lease file policy with consistency
* Additional duties as assigned.
Qualifications
The qualifications for a Property Manager are as follows:
* A minimum of 1 year experience in onsite property management, including leasing and bookkeeping knowledge.
* High school diploma or equivalent is required. Bachelor's degree is preferred.
* Excellent interpersonal communication skills, including the ability to motivate and lead a team.
* Proficiency in Microsoft Office (Word, Excel).
* Exposure to property management software and accounting software. Experience with Yardi is a plus.
* Ability to review, understand and report financial information.
* A comprehensive understanding of marketing techniques and budgeting.
* Able to multitask and meet deadlines in a timely and organized manner.
* Must be able to work a flexible schedule, including weekends.
* Must be able to tour the community with clients, which includes walking the property and climbing stairs.
* This role MAY require a valid driver's license.
Property Manager Benefits
Typical base compensation range depending on experience: $79,000 to $83,000 per hour USD
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Auto-ApplyProperty Manager
Assistant property manager job in Naperville, IL
Hiring immediately!!! CALLING ALL TRAILBLAZERS! CALLING ALL VISIONARIES!! CALLING ALL LEADERS!!! Are you a Property Manager who micro manages and controls your employees through fear or intimidation (if so, you can stop reading now), OR are you a LEADER who inspires your co-workers out of your vision and passion and creates an environment where innovation and accomplishment flourish? (If so, Please Continue Reading!)
Are you a manager who manages by the book and who follows every policy (even to the detriment of your residents) (okayyou can definitely stop reading now) OR are you a LEADER who colors outside the lines, who innovates new systems and reinvents daily work to the benefit of residents, owners and the company? (If so, by all means, Please Continue Reading)
Marquette Management Inc, *************************** one of the most creative and customer driven companies in the nation is seeking one entrepreneurial manager who will run his/her property like a business in Saint Paul, MN. who will thrive on tough challenges, who is committed to personal development and who is willing to work harder than ever before in his/her career
You must be willing to take risks, embrace change, make decisions, create a team atmosphere, create a vision and be self generative. In return, we promise you a unique culture in which your opinion truly matters and an environment of re-invention and personal and professional growth that you have never before experienced and likely never will again.
If you are this one inspiring decision maker, stop reading and complete the application.
Marquette Management offers an Outstanding Benefit package:
* Exciting and challenging career for talented people seeking growth and commitment
* Exceptional training programs
* 401K + Matching
* Medical, Dental and Vision insurance, STD, Life Insurance
* Paid Time Off
* 13 Paid Time Off Holidays/Community Service Day/Cultural Diversity Day
* Competitive Compensation
* Starting Salary $70,000-$80,000 based on experience
* 20% Bonus based on base Salary
FIVE MOST IMPORTANT JOB FUNCTIONS
* STAFF DEVELOPMENT/TRAINING
* BUDGETARY CONTROL - NOI ENHANCEMENT
* ASSET MANAGEMENT
* MARKETING/CORPORATE OUTREACH
* CUSTOMER SERVICE
SKILLS AND ABILITIES
* COACH
* TRAIN
* SUPPORT
* ABILITY TO MAKE WORK FUN
* ABILITY TO CHANGE
* ABILITY TO LEARN FROM OTHERS AND CONTRIBUTE
* COMPUTER SKILLS - EXCEL AND WORD
* KNOWLEDGE OF BASIC MATH OR BOOKKEEPING PRINCIPALS
* SKILLS IN SALES AND MARKETING
If you are still interested in Marquette after viewing **************************** , text ManagerMN at ************ t to make your MARQ with Marquette. Come join Marquette's environment of excitement, personal fulfillment, and unique culture!
We believe in equity. We celebrate the unique backgrounds and lived experiences of our employees. We value the differences that continue to make us the most authentic versions of ourselves in our professional and personal lives. We strive to provide a safe and supportive environment where people from all walks of life can thrive, making us the best place to work, live, and invest.
We want employees that will work WITH US, NOT FOR US.
Regional Property Manager
Assistant property manager job in Chicago, IL
Clear Investment Group is a boutique real estate investment firm in Chicago specializing in rehabilitating and stabilizing distressed multi-family assets. We are based in Chicago, with portfolios across the Midwest, South, and Northeast. With a focus on acquiring distressed properties, we aim to improve communities by investing in local real estate. Our companies Core Values are:
Get it Done 2. Ride the Wave 3. Add Value 4. Exhibit Passion
Job Title: Regional Property Manager
Department: Asset Management
Reports to: Director of Asset Management
Job Type: 50% in office (based in Chicago Loop); 50% Travel (could vary depending on projects/needs)
Compensation and Benefits
Base Salary: $120,000-$150,000 commensurate with experience
Eligible for year-end and performance bonuses
Access to 401k
Health & dental insurance
Generous PTO policy
Overview:
We are seeking a Regional Property Manager interested in working for a growing and dynamic firm. This position oversees the firm's sub portfolios, leads on-site staff, and develops operational systems that promote each property toward stabilization.
The ideal candidate is initiative-taking and drives projects through to completion. The ability to work in a fast-paced, high-stress environment is key, but so is a sense of camaraderie: our team values working collaboratively. We are looking for candidates who possess the qualities of an Ideal Team Player. We want someone who is Humble, Hungry, and Smart.
Humble - someone with experience who can learn and grow
Hungry - someone who wants drive results, create new standards and who constantly wants to improve
Smart - someone who is people and business smart and able to collaborate well with a diverse team of people
About you:
Seasoned (10+ years) property manager with experience in stabilizing distressed assets (Class C); experience taking over unstabilized portfolios and/or receiverships is a must
Significant leadership and management experience (5+ years) with a proven ability to recruit, train, and supervise talented property teams
Proven ability to read and analyze property-level financial statements, including P&L statements and budget variances; can implement specific initiatives that improve property NOI
Strong operational mind: ability to create, implement, and maintain processes for all facets of property management: collections, leasing, maintenance, and property reporting
Excellent communicator; able to professionally
and
compassionately work with colleagues, direct reports, vendors, and residents
Proficient in Microsoft Office products, including Excel, Word, and Outlook
Familiarity with Yardi Voyager and RentCafe a major plus
Ability to lift 50+lbs and walk-up multiple flights of stairs
Core Responsibilities:
Included but not limited to:
Property Management
Oversee the daily operations for a handful of multifamily portfolios, 300-1200 units each
Monitor property performance and implement strategies to maximize occupancy and revenue.
Develop, implement, and maintain processes for all facets of portfolio management: collections, leasing, maintenance, budgeting, and property reporting
Coordinate with rental assistance programs: both Section 8 and other state funded programs
Oversee capital improvement projects, including bidding process, coordinating with on-site staff and current residents, timeline and project management, and reporting to company leadership
Lead the quoting and binding process for property-level insurance coverage
Property Assessment:
Conduct thorough assessments of distressed properties to identify issues and necessary repairs.
Develop strategies for property improvement and stabilization.
Staff Management:
Hire, train, and manage all on-site, property staff: property managers, leasing agents, and maintenance crew members
Conduct performance evaluations and provide ongoing feedback.
Foster a positive and productive work environment.
Maintenance and Repairs:
Coordinate maintenance and repair activities to ensure properties meet quality standards.
Supervise contractors and maintenance staff to complete necessary tasks.
Implement preventive maintenance programs to reduce future issues.
Communication:
Maintain effective communication with property owners, stakeholders, and other relevant parties.
Serve as a liaison between property management and other departments within the organization.
Auto-ApplyProperty Manager
Assistant property manager job in Decatur, IL
Replies within 24 hours Benefits:
401(k)
Company car
Competitive salary
Employee discounts
Opportunity for advancement
Paid time off
Training & development
A Property Manager will be a 50/50 office and field position during business hours, Monday to Friday 8AM to 4PM.
Job duties will include:
Paying bills
Assisting residents with concerns
Inspecting units
Coordinating vendor visits
General customer service
Coordinating court evictions (office and court work)
Minor maintenance i.e. lock change
Other tasks as assigned.
Project managing unit maintenance and make ready
Job Type: Full-time
Pay: $38,000.00 - $45,000.00 per year
Benefits:
Flexible schedule
Paid time off
Schedule:
8 hour shift
Day shift
Monday to Friday
Ability to Relocate:
Decatur, IL: Relocate before starting work (Required)
Work Location: In person Compensation: $38,000.00 - $45,000.00 per year
About Property Management Inc.
Founded in 2008, Property Management Inc. is a rapidly growing franchise that provides expert property management services to the four pillars of property management: residential, commercial, association and short term rentals. The services and solutions offered by PMI build value for property owners and are unmatched in the property management industry. With hundreds of offices nationwide, we are always looking for talented individuals to join the PMI team.
This franchise is independently owned and operated. Your application will go directly to the local office and all hiring decisions will be made by the franchisee. All inquiries about employment should be made directly to the franchisee/franchise location and not to the corporate office of Property Management Inc.
Auto-ApplyRegional Property Manager
Assistant property manager job in Chicago, IL
Job DescriptionDescription:
Reports To: VP of Property Management
At Peak, we believe that when people thrive, communities thrive-so we invest in our team with career mobility through ongoing training and education. As we continue our growth story, we are looking for talented industry leaders to come shape our next chapter, those who strive to build talent, put the customer first, and partner with our clients. If you're ready to grow, lead, and elevate performance across a portfolio, this is the right next step.
Position Summary
The Regional Manager is a strategic operator and people-first leader responsible for the financial and operational success of a multifamily portfolio. This role requires a highly engaged, hands-on leader who elevates team performance, maximizes asset health, strengthens client relationships, and ensures flawless execution of business strategies. The RM drives outcomes-financial, operational, experiential-and ensures every community in the portfolio reflects Peaks standards of excellence.
Key Responsibilities
People Leadership & Talent Development
Lead hiring for all site-level roles, ensuring candidates meet Peak standards and align with community needs.
Conduct ongoing team development through weekly check-ins, structured coaching, performance reviews, and accountability frameworks.
Collaborate with HR to address personnel matters, reinforce compliance, support corrective action, and build high-performing teams.
Deliver onboarding, ongoing training, and mentorship so site teams have the skills, confidence, and clarity to execute at a high level.
Create a culture of ownership, communication, and continuous improvement at every property.
Client Relationship Management
Serve as the primary point of contact for clients, strengthening trust through proactive communication, data-backed reporting, and professional responsiveness.
Lead scheduled client calls, prepare follow-up documentation, and handle unscheduled inquiries during business hours with urgency and precision.
Present portfolio performance clearly and strategically, including financial outcomes, operational priorities, and forward-looking recommendations.
Portfolio Operations & Site Engagement
Conduct weekly site visits to assess performance, coach on-site teams, and ensure alignment with operational standards.
Complete physical property inspections, including tour paths, models, vacant units, assets, and maintenance operations.
Perform preventative maintenance inspections and hold teams accountable for executing property improvement plans.
Ensure consistent compliance with Peak policies in procurement, financial controls, reporting, and vendor management.
Financial Management & Business Planning
Lead execution of community business plans-including weekly, monthly, and quarterly strategies tied to NOI, occupancy, expense management, and capital planning.
Analyze financial reporting with precision, approve expenses, assess variances, and recommend corrective action where needed.
Review and approve purchase orders and invoices, ensuring accuracy, coding integrity, and alignment with budget expectations.
Partner with teams to ensure disciplined expense management, structured forecasting, and proactive revenue strategies.
Translate operational performance into ownership-quality insights.
Resident Experience & Vendor Oversight
Oversee resident communication escalation and ensure timely, solutions-focused responses.
Hold teams accountable for delivering exceptional service, hospitality-level communication, and consistent follow-through.
Manage high-impact vendor relationships, negotiate contracts, evaluate performance, and ensure operational efficiency and cost control.
Marketing & Brand Execution
Evaluate property marketing strategies, digital presence, advertising channels, and website accuracy.
Ensure each community maintains Peaks brand standards and delivers a compelling, consistent resident value proposition.
Education & Experience Requirements
Bachelor's degree preferred; relevant experience may substitute.
Minimum four years in multifamily property management, including at least two years as a Community Manager.
Proven experience in third-party management, client reporting, and operational leadership.
Strong knowledge of market dynamics, performance levers, and industry trends.
Financial fluency in budgeting, reporting, forecasting, and variance analysis.
High proficiency in Microsoft Office, Yardi, and revenue management platforms (LRO, AIRM, Yieldstar).
Exceptional written and verbal communication skills, with an ability to present data and strategic recommendations confidently.
Strong problem-solving and decision-making abilities with a bias toward strategic action and ownership thinking.
Demonstrated ability to lead, inspire, and grow teams while ensuring accountability.
Skilled in vendor management, contract negotiation, and operational optimization.
Physical Requirements
Ability to sit or stand for extended periods.
Ability to view computer screens, read documents, and analyze data.
Ability to hear and communicate clearly in person and via phone or digital devices.
Ability to lift up to 15 pounds occasionally.
Ability to operate computers, keyboards, and standard office equipment.
Work Environment
Hybrid work model requiring in-office presence four days per week at a regional or corporate office.
Open office environment with typical levels of noise, activity, and visual distractions.
Requirements:
Property Manager
Assistant property manager job in Rantoul, IL
Job DescriptionWe are looking for an efficient property manager to manage the daily operations of an apartment complex consisting of 276 units which includes, advertising vacant units and handling resident relations. The property manager's responsibilities include managing financial matters, coordinating maintenance work, enforcing leases, and preparing performance reports.
To be successful as a property manager you should be able to ensure efficient daily operations and meet financial objectives. Ultimately, an outstanding property manager should be able to increase property value and satisfy resident requirements.
Property Manager Responsibilities:
Attracting new residents through advertising, property viewings, and encouraging referrals.
Interviewing residents and processing applications.
Setting rental rates, negotiating and enforcing lease agreements.
Addressing resident complaints and inspecting vacated units.
Contracting and supervising repairs and maintenance work.
Collecting rent, dealing with late payments, and handling operating expenses.
Maintaining records of income, expenses, signed leases, complaints, maintenance, etc.
Preparing reports on the financial performance of properties.
Terminating leases and initiating eviction proceedings.
Property Manager Requirements:
High school diploma/GED.
Experience as a property manager or in a similar role.
Working knowledge of property regulations.
Proficiency in Microsoft Office and property management software.
Understanding of marketing and accounting principles.
Strong organizational and time management skills.
Excellent communication and negotiation skills.
Good customer service skills
Benefits Include:
Accrued PTO available after 90 day probationary period
Paid holidays after 90 day probationary period
401K
Group insurance available