Property Manager/Community Manager- Multi-Family Apartments- Excellent Benefits!
Assistant property manager job in Ann Arbor, MI
Are you looking for a Property Manager position with a stable company? This company prides itself on providing high-quality customer service and resident satisfaction. This Property Manager position in Ann Arbor offers a Monday- Friday schedule and staff support. This community consists of 400 units, beautiful property!!! Benefits include medical, dental, vision, and 401K. 15 vacation days the first year, plus one additional vacation day for every year you are with the company!
Responsibilities Include:
Managing staff and training
Hiring new staff members
Overseeing all new leases and renewals
Assisting residents with questions and complaints
Developing resident activities
Overseeing marketing outreach
Handling late notices and evictions
Overseeing maintenance staff including work orders, move-ins/outs, and turnovers
Developing the annual budget
Maintaining records of expenses
Processing payroll
Maintaining financial records on a daily, weekly, and monthly basis
Qualifications:
At least 3 years experience in property management
Excellent customer service skills
Proficiency in Microsoft Word, MRI experience is a plus!
Real Estate Project Manager
Assistant property manager job in Farmington Hills, MI
The Real Estate Project Manager will assist with the implementation and continuous improvement of our offices located in the United States, Canada, and the United Kingdom. The ideal candidate will have strong computer proficiency, interpersonal communication, organizational skills and the ability to multitask in fast paced environment.
Responsibilities:
Office space planning
Furniture procurement and installation coordination
Work closely with IT department to coordinate low voltage and audio video design
Oversee all office build out, renovation projects and employee moves from start to finish. Including, but not limited to, timeline development, facilitating update meetings, communicating project updates, project close out and punch list walk throughs
Work with ownership on design approval and furniture procurement
Assist local office management with maintenance schedules and requests, understanding
furniture parts and mechanics to trouble shoot repairs and issue resolution
Document and log As-Built drawings for all owned properties along with leasing and marketing plans to support the Real Estate leasing efforts
Qualifications:
4 years space planning, and project management experience in commercial real estate or architecture
Bachelor's degree in related field or equivalent combination of education and work experience
Experience in furniture procurement/installation
Excellent written and oral presentation skills
Proficiency in project management software preferred
Ability to travel up to 15%
Benefits
Competitive base compensation
Employer paid continuing education courses and designations via access to Kaufman Institute
Health and welfare benefits including medical, vision and dental
401K with employer match
Paid vacation, sick time, and holidays
Access to Kaufman Wellness Program
About our Company:
H.W. Kaufman Group is a powerful global network of companies dedicated to shaping the future of insurance. With thousands of dedicated professionals across an extensive network of over 60 offices around the world, we lead by offering innovative solutions that are at the forefront of the industry. We are privately owned and thus free from the influence of Wall Street. This allows us the ability to adapt to constantly fluctuating market conditions. From brokerage, underwriting and real estate to claims, loss control and risk management services, our depth of services is unrivaled.
Equal Opportunity Employer
The H.W. Kaufman Group of companies is an equal opportunity employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, gender, gender identity, age, national origin, disability, veteran status, marital status, pregnancy, sexual orientation, genetic information or any other status or condition protected by the laws or regulations in the locations where we operate.
In addition, Kaufman will make reasonable accommodations to known physical or mental limitations of an otherwise qualified person with a disability, unless the accommodation would impose an undue hardship on the operation of our business.
Assistant Property Manager
Assistant property manager job in Oregon, OH
Property: Piccadilly East
Ready to turn your people skills into a meaningful career? This role is a great opportunity for someone eager to learn and make an impact. Come grow with Urban Land Co!Why Urban Land Co? We're not just filling a role - we're investing in the future of our business. We're looking for motivated individuals serious about building a long-term career in property management. Urban Land Co. is a real estate investment and development company that self-manages communities. While we share close ties with our affiliated partner, Link Real Estate Group, a third-party property management firm, this role is part of Urban's in-house management team. Together, Urban and Link are committed to our people. From day one, you'll receive mentorship, regular feedback, and a leadership team that supports your development. As an Assistant Property Manager you'll gain valuable business insight and experience, setting the stage for a rewarding career in property management.If you have property management experience, awesome! If not, but your drive, personality, and customer-first mindset speak louder, we want to meet you!What You'll Be Doing:As an Assistant Property Manager, you will help lead daily operations, support residents, ensure things are running smoothly, and maintain high operational standards. Here's what your day-to-day might look like:
Own the Renewal Process. Take charge of the entire lease renewal cycle. Draft and deliver renewal notices 90 days in advance, follow up with residents, and ensure leases are signed at least 30 days before expiration.
Team Up on Leasing. Partner with Leasing to support leasing efforts and maintain strong occupancy levels, manage leads and guide applicants through the leasing journey.
Keep the System Running Smoothly. Maintain up-to-date records in our property management software, from move-ins/outs to household changes, lease updates, and more.
Support Eviction Procedures. Assist the Property Manager with eviction processes, ensuring full compliance with state laws and company policies.
Drive Rent Collection Success. Oversee rent collection efforts by managing communications, notices, and payment follow-ups.
Deliver Excellent Resident Service. Respond to resident requests and concerns quickly and professionally, ensuring a welcoming and responsive environment.
Maintain High Operational Standards. Work closely with the Property Manager to ensure daily operations run efficiently and that the property is well-maintained and visually appealing.
Step into Leadership When Needed. Assist in staff management and take on leadership duties in the Property Manager's absence.
What You'll Bring to the Team
Sales oriented and people-first mindset. You have strong interpersonal skills, with the ability to communicate clearly and confidently. In person, over the phone, and in writing. You approach every interaction with professionalism and a sales driven mindset to engage prospects and understand their needs and wants as they find their new home.
Driven and dependable. You're a self-starter who takes initiative, follows through on tasks, and holds yourself accountable. You bring a strong sense of ownership to everything you do.
Organized and adaptable. You can manage your time, stay organized, and juggle multiple priorities. Even in a fast-paced environment with shifting needs and occasional urgency.
Detail-oriented and safety-conscious. You pay attention to the little things, stay accurate, and follow safety policies and procedures without cutting corners.
Tech-savvy and eager to learn. You're comfortable picking up new systems and can quickly learn the tools we use to manage leads, leases, and daily tasks.
Collaboration and teamwork. You're willing to pitch in wherever needed and inspire others with your attitude and actions.
Previous work experience in property management is required.
High school diploma or equivalent required.
What Our Team Members Say: “Urban has a phenomenal culture. Coworkers are extremely supportive. Leaders make themselves readily available to help. I couldn't be more excited about choosing Urban for my career path.”“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”“Urban actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”Feel like you could make an impact at ULCo? Apply today - we are excited to meet you!
Auto-ApplyProperty Manager
Assistant property manager job in Westland, MI
Job DescriptionPosition Description: Join Our Team and Secure Success: Where Every Locker Holds Opportunity! About Us:At MyPlace Self Storage, we're more than just a businesswe're a tightly knit community. Our focus on innovation, exceptional service, and fostering our team members sets us apart as industry pioneers. As we prepare to broaden our range of high-quality properties in the upcoming year, we're on the lookout for dedicated individuals eager to evolve with us.
Job Summary:The Self Storage Property Manager is responsible for overseeing the day-to-day operations and management of a self-storage facility. This includes customer service, leasing units, maintaining the property, managing finances, and ensuring a safe and secure environment for tenants and their belongings.
Duties and Responsibilities:
Provide excellent customer service to tenants, addressing inquiries, concerns, and requests promptly and professionally.
Assist customers with rental inquiries, unit selection, and leasing agreements.
Handle customer complaints or issues in a timely and efficient manner.
Advertise available units through various channels, such as online listings, signage, and local advertising.
Conduct property tours for potential tenants and assist with the leasing process.
Implement marketing strategies to attract new tenants and retain existing ones.
Maintain accurate records of unit availability, rentals, and tenant information.
Perform regular inspections of the property to ensure cleanliness, safety, and proper maintenance.
Collect rent payments, late fees, and other charges from tenants in a timely manner.
Manage properties budget, forecasting revenue and expenses to ensure profitability.
Monitor delinquent accounts and take appropriate actions for collections.
Implement security measures to safeguard the property and tenants' belongings, such as surveillance systems, lighting, and access controls.
Enforce property rules and regulations to maintain a safe and secure environment.
Respond to emergencies or incidents, such as break-ins, accidents, or medical emergencies, following established procedures.
Maintain organized files and records, including lease agreements, tenant information, and financial documents.
Prepare reports for management, summarizing property performance, occupancy rates, and financial metrics.
Coordinate with Regional Manager as needed for support, guidance, and reporting.
Requirements:
High school diploma or equivalent; associate or bachelor's degree preferred.
Prior experience in property management, customer service, retail or a related field preferred.
Strong communication and interpersonal skills.
Proficiency in basic computer applications (e.g., MS Office, property management software).
Ability to multitask, prioritize, and work independently with minimal supervision.
Willingness to work flexible hours, including evenings, weekends, and holidays as needed. Valid driver's license and reliable transportation.
Attention to detail and problem-solving skills.
Property Manager
Assistant property manager job in Riverview, MI
Job Description
Join the fastest growing property management company in Michigan as a Property Manager! LR Management is looking for a dependable and hard-working individual with previous apartment management experience to join our team. The successful candidate will be a team player, have a positive attitude along with being self-motivated and self-directed.
The Property Manager is the leader of their team and uses their experience and knowledge to drive the performance of their community in all areas. They will assist in planning and executing all real estate activities and transactions.
LR Management offers an outstanding total compensation package including:
Competitive compensation
Employee training and certification assistance
Career growth opportunities
Health, vision, and dental benefits
A wide selection of voluntary benefits to meet employees' individual needs
401(k) with company match
15 days of accrued PTO per year
7 paid holidays each calendar year
Responsibilities include, but are not limited to:
Supervise all staff and oversee timesheet submission
Approve all overtime and vacation requests
Participate in hiring and training staff
Conduct employee reviews
Maintain relations with residents, staff, and vendors.
Oversee accounts receivable making sure rent and fees are billed and collected
Prepare, post, and make bank deposits daily
Oversee service and capital contracts for timeliness and accuracy, along with maintaining required certificates of insurance from vendors
Oversee and complete Statement of Deposit Accounting (SODA) in a timely manner for submission to corporate office
Perform property inspections for cleanliness, curb appeal, and to ensure the property is free of hazards
Oversee the process of turning a unit conduct a pre-move-in inspection
Conduct move-out inspections and assess unit for charges
Develop and maintain preventative maintenance schedules
Perform Leasing Agent and Assistant Manager duties as needed
Prepare accident/incident reports per LR Management policies in the event of an incident with a resident, guest, outside vendor, or employee
Perform general office duties, including, but not limited to, answering the telephone, writing service requests, following up on completed or pending service requests and maintaining logbooks and records of all work completed on-site, file organization, along with monitoring and maintaining office supplies and printed material
Properly code and submit all invoices to accounts payable on a weekly basis
Adhere to established policies relating to fair housing
Maintain confidentiality of co-workers, management, owners, past and current residents, vendors, and all outside contacts
Qualifications include, but are not limited to:
Minimum of 5 years' experience with multi-family, mixed-income housing developments
Previous experience in property management or other related fields
Familiarity with real estate contracts and leases
Team-oriented
Ability to build rapport with tenants
Ability to multitask and prioritize
Excellent written and verbal communication skills
Property Manager
Assistant property manager job in South Lyon, MI
Job Code: Community Manager (FT) Address: 530 Lanier City: South Lyon State: MI Country: United States of America Description Who is RHP Properties? Headquartered in Farmington Hills, Michigan, RHP Properties (************ is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking a Community Manager for our South Lyon Woods located in South Lyon, MI to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.
As a Community Manager, you will:
* Manage and deposit daily collection of all monthly rentals, late fees, etc.
* Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
* Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
* Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
* Inspect the community grounds and community-owned homes to maintain a presentable appearance.
* Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
* Enter lead information in the Lead Tracker System and complete guest cards.
* Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
* Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
* Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
* Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours.
* Manage the process of refurbishing community-owned homes.
* Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
* Build relationships with residents and respond to all needs.
* Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
* Perform other duties as assigned.
Minimum Requirements
* 2-3 years of property management experience with proven management skills.
* Strong customer service, communication, and organizational skills.
* Detailed-orientated and the ability to multitask and problem solve.
* Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
* Ability to be flexible and work evenings and weekends
* Proven leadership skills and the ability to be a team player in a fast-paced environment
* Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
* High School diploma or GED required.
We are Proud to Provide the following:
* Competitive compensation plus eligibility to earn commissions and bonuses
* Access to benefits including medical, dental and vision insurance
* Short-term and long-term disability
* Life insurance
* Generous Paid Time Off and holidays
* Flexible spending account
* 401K with company match
Property Manager
Assistant property manager job in Livonia, MI
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyAssistant Property Manager
Assistant property manager job in Oregon, OH
at Urban Land Co.
Property: Piccadilly East
Ready to turn your people skills into a meaningful career? This role is a great opportunity for someone eager to learn and make an impact. Come grow with Urban Land Co!Why Urban Land Co? We're not just filling a role - we're investing in the future of our business. We're looking for motivated individuals serious about building a long-term career in property management. Urban Land Co. is a real estate investment and development company that self-manages communities. While we share close ties with our affiliated partner, Link Real Estate Group, a third-party property management firm, this role is part of Urban's in-house management team. Together, Urban and Link are committed to our people. From day one, you'll receive mentorship, regular feedback, and a leadership team that supports your development. As an Assistant Property Manager you'll gain valuable business insight and experience, setting the stage for a rewarding career in property management.If you have property management experience, awesome! If not, but your drive, personality, and customer-first mindset speak louder, we want to meet you!What You'll Be Doing:As an Assistant Property Manager, you will help lead daily operations, support residents, ensure things are running smoothly, and maintain high operational standards. Here's what your day-to-day might look like:
Own the Renewal Process. Take charge of the entire lease renewal cycle. Draft and deliver renewal notices 90 days in advance, follow up with residents, and ensure leases are signed at least 30 days before expiration.
Team Up on Leasing. Partner with Leasing to support leasing efforts and maintain strong occupancy levels, manage leads and guide applicants through the leasing journey.
Keep the System Running Smoothly. Maintain up-to-date records in our property management software, from move-ins/outs to household changes, lease updates, and more.
Support Eviction Procedures. Assist the Property Manager with eviction processes, ensuring full compliance with state laws and company policies.
Drive Rent Collection Success. Oversee rent collection efforts by managing communications, notices, and payment follow-ups.
Deliver Excellent Resident Service. Respond to resident requests and concerns quickly and professionally, ensuring a welcoming and responsive environment.
Maintain High Operational Standards. Work closely with the Property Manager to ensure daily operations run efficiently and that the property is well-maintained and visually appealing.
Step into Leadership When Needed. Assist in staff management and take on leadership duties in the Property Manager's absence.
What You'll Bring to the Team
Sales oriented and people-first mindset. You have strong interpersonal skills, with the ability to communicate clearly and confidently. In person, over the phone, and in writing. You approach every interaction with professionalism and a sales driven mindset to engage prospects and understand their needs and wants as they find their new home.
Driven and dependable. You're a self-starter who takes initiative, follows through on tasks, and holds yourself accountable. You bring a strong sense of ownership to everything you do.
Organized and adaptable. You can manage your time, stay organized, and juggle multiple priorities. Even in a fast-paced environment with shifting needs and occasional urgency.
Detail-oriented and safety-conscious. You pay attention to the little things, stay accurate, and follow safety policies and procedures without cutting corners.
Tech-savvy and eager to learn. You're comfortable picking up new systems and can quickly learn the tools we use to manage leads, leases, and daily tasks.
Collaboration and teamwork. You're willing to pitch in wherever needed and inspire others with your attitude and actions.
Previous work experience in property management is required.
High school diploma or equivalent required.
What Our Team Members Say: “Urban has a phenomenal culture. Coworkers are extremely supportive. Leaders make themselves readily available to help. I couldn't be more excited about choosing Urban for my career path.”“Work-life balance is better than any other company I have worked for. Ownership is focused on all the right topics- culture & people. Talented people, focused on training & elevating.”“Urban actually cares about their employees AND the residents. Management takes time to teach & encourage everyone at every level to do their best & grow. It's a great place to work.”Feel like you could make an impact at ULCo? Apply today - we are excited to meet you!
Auto-ApplyAssistant Property Manager
Assistant property manager job in Toledo, OH
Summary The primary purpose of this position is to work closely with the Property Manager in overseeing the day-to-day operations of LMHA property management offices. The incumbent is responsible for handling resident concerns and requests, leasing, annual and interim re-certifications, rent and collection of other charges, housekeeping inspections, policy compliance, including lease terminations, and performing daily office tasks. All activities must support Lucas Metropolitan Housing Authority (“LMHA” or “Authority”) mission, strategic goals, and objectives. Essential Duties and Responsibilities
The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.
In conjunction with the Property Manager, ensures an occupancy level of 98% or higher; provides information regarding Authority programs; refers residents to other community agencies and confers with Authority representatives regarding illegal activities, reasonable accommodations, and economic, social and physical concerns.
Meets with residents and prospective residents to explain house rules, ACOP, rent procedures, and executes lease agreements with incoming residents; provides information to residents regarding Authority programs and community agencies.
Maintains excellent resident communications and relations, including answering phone calls and receiving visitors to office; receives and responds to inquiries (telephone and in-person) from applicants, residents, landlords, and community organizations when appropriate.
In coordination with, or in absence of Property Manager, conducts new resident orientation, including showing units, explaining lease terms, discussing resident responsibilities, including housekeeping/maintenance requirements; ensures new resident paperwork is properly completed and enters data into Elite.
Responds to and works with residents to resolve problems and concerns and conducts conferences in a timely manner.
Completes the annual and interim re-certifications and conducting housekeeping inspections residents and addressing issues and/or concerns.
In the absence of the Property Manager, inspects grounds and leasing office as directed for appearance and marketability.
Collects and processes rent payments and security deposits; reviews payments and prepares corresponding receipts; posts and updates account records; maintains notices for delinquent accounts and associated packets for court filing.
Establishes and maintains filing system and clerical procedures for applications, certifications, and interims; enters and retrieves data from the system, ensuring accuracy and completeness of information.
In coordination with the Maintenance Supervisor, reviews work order charges; notifies residents and forwards charges to accounting department according to policy and charge procedures.
Meets all job safety requirements and all applicable OSHA/PERRP safety standards that pertain to essential functions and maintains licenses and certifications as required.
Performs other duties as assigned.
Education and/or Experience High School Diploma or GED equivalent and a minimum of two (2) years of experience providing administrative support and customer service. An equivalent combination of education and experience may be considered. Must possess a valid Ohio or Michigan driver's license and be insurable under the Authority's plan. Technical Skills To perform this job successfully, the employee should have strong computer skills (e.g. MS Word, Excel, PowerPoint, and Outlook). Must have the ability to learn other computer software programs as required by assigned tasks. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. To perform this job successfully, the employee is frequently required to remain in a stationary position. Daily movements include sitting; standing; operating computers and other office equipment; moving about the office; and attending onsite and offsite meetings. The employee must be able to communicate via email and verbally via telephone. The employee must occasionally transport up to 25 pounds. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Position generally works on Authority properties, which may cause the employee to experience a range in temperatures and other weather conditions. The noise level may be loud and the environment may be more hazardous than a standard office environment. This position may be required to work with contractors as well as Authority residents. This description reflects management's assignment of essential functions; it does not proscribe or restrict the tasks that may be assigned.
Associate Property Manager
Assistant property manager job in Westland, MI
Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
We are currently looking for an Associate Property Manager to join our on-site community team to help support a positive experience for our residents.
What are the responsibilities of an Associate Property Manager?
Responsible for all activities related to apartment rentals, including generating and handling traffic, leasing apartments, qualifying prospective residents, preparing lease documentation, and completing move-in and move-out procedures
Oversee assigned department(s) and work cohesively with supervisors to ensure each team's success in their day-to-day operations
Promote high quality customer service through team development initiatives
Consistently review and develop the team on technical and administrative processes
Interview and hire qualified candidates
Successfully acclimate new hires into their roles
Successfully evaluate and resolve resident concerns in a timely manner
Identify areas for improvement and suggest practical updates to enhance resident retention and revenue
Evaluate contractor projects upon completion to ensure high quality and contract compliance
Assist the Property Manager with accurate and timely report submission
Accurately prepare and submit communications to the collections department
Participate in organizing and facilitating community events and other special projects as assigned
Note repairs, replacements needed and appropriate charges for resident damages upon move out.
What are the role requirements?
Bachelor's degree is preferred
Previous experience in a supervisory role is preferred
Previous sales or customer service experience is required
Previous experience in multi-family property management is preferred
Previous leasing experience is preferred
Must be proficient with Microsoft Office programs
Experience using Yardi Voyager or related property management software is preferred
Maintain a professional appearance following team dress code policy
Must be flexible with work schedule. Weekend hours may be assigned
Have reliable transportation and valid driver's license
What's in it for you?
Comprehensive benefits package, including 401(k) with company match
On the job training and development
Generous paid time off programs
Competitive compensation plan with bonus opportunities
Great work environment
Opportunities for advancement
Discounted apartment home
Compensation: Starting at $24.57 per hour or higher, based on experience.
Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
Property Manager
Assistant property manager job in Ann Arbor, MI
Job Description
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
- The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
Owners' Needs
- Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
Education
- Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
- utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
Listing Input
- prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
- respond promptly to all phone and email inquiries on active listings.
Screening
- verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
Negotiate
- present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
- explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
Tenant Relations
- swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
- Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
Routine Inspections
- Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
Move-out Inspection -
A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
- Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
Repairs
- Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation.
Maintenance -
Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
Contractors
- Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
SCRA
- The
Servicemembers Civil Relief Act
is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
Local city code
- Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
Client -
the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
Customer -
the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
Strike the Balance -
A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License in the state in which you manage property.
Must have valid Drivers' License and be in possession of a vehicle for daily use.
Proficiency in Microsoft Office is essential.
Knowledge of basic accounting.
Ability to manage time effectively.
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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Property Manager
Assistant property manager job in South Lyon, MI
Who is RHP Properties?
Headquartered in Farmington Hills, Michigan, RHP Properties (www.rhp.com) is the nation's largest private owner and operator of manufactured home communities. With more than 370 communities throughout 30 states, we continue to expand our footprint to provide accessible and affordable housing across the country. All of this would not be possible without the energy and drive of our talented employees! We invest in our employees, with regular training, opportunities for advancement, and fun events to bring everyone together.
We are presently seeking a Community Manager for our South Lyon Woods located in South Lyon, MI to manage the daily administration, operation, and personnel of the manufactured home community in an efficient, professional, and profitable manner.
As a Community Manager, you will:
Manage and deposit daily collection of all monthly rentals, late fees, etc.
Pursue delinquent rents and perform evictions within State and landlord laws and attend court proceedings as required.
Hire, train, motivate and manage onsite staff to ensure deadlines are met. Administer discipline with proper documentation.
Demonstrate leadership in corporate attitude, communication skills, and professional appearance. Exemplify adherence to company policies and procedures.
Inspect the community grounds and community-owned homes to maintain a presentable appearance.
Manage and assign tasks to the maintenance staff through the use of the Maintenance Work Order system.
Enter lead information in the Lead Tracker System and complete guest cards.
Process, approve, and forward invoices in a timely manner to the Corporate Office; maintain petty cash; keep track of all expenses and receipts.
Maintain employees' files, timesheets, and records to coordinate accurate compensation and benefits.
Analyze and audit daily, weekly, and monthly reports and address any issues or incorrect information.
Manage accidents, emergency situations, and immediate mechanical needs; report to the corporate office immediately and prepare the proper reports. At times this will require the Community Manager's availability outside of normal work hours.
Manage the process of refurbishing community-owned homes.
Remain aware of safety issues and administer constant corrective measures to ensure a safe working and living environment for all residents and team members.
Build relationships with residents and respond to all needs.
Coordinate the advertising, promotions and presentations of homes as directed by Regional Manager.
Perform other duties as assigned.
Minimum Requirements
2-3 years of property management experience with proven management skills.
Strong customer service, communication, and organizational skills.
Detailed-orientated and the ability to multitask and problem solve.
Proficient with MS Office, specifically Excel and Outlook; MRI experience preferred
Ability to be flexible and work evenings and weekends
Proven leadership skills and the ability to be a team player in a fast-paced environment
Valid operator's license, maintenance of a good driving record at all times, and insurability under the Company's policy at all times and the ability to commute between communities.
High School diploma or GED required.
We are Proud to Provide the following:
Competitive compensation plus eligibility to earn commissions and bonuses
Access to benefits including medical, dental and vision insurance
Short-term and long-term disability
Life insurance
Generous Paid Time Off and holidays
Flexible spending account
401K with company match
Property Manager
Assistant property manager job in Lake Orion, MI
Job Description
Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Assistant, Property
Assistant property manager job in Romulus, MI
Provide assistance to a team of Property Managers in all administrative aspects of property management administration and reporting. Lead member and first (telephone) response for tenant/customer service requests serving a portfolio of investment and corporate properties. Compile, and assist in the preparation of, various monthly (and other periodic) property operational, administrative and financial reports. Administrative duties require broad experience, skill and knowledge of organization policies and practices for a specific group or individual. Analysis and determination of information requests and follow-up. May directly assist in budget preparation and control activities.
ESSENTIAL DUTIES:
Ensure financial controls and business processes are in place relative to processing, monitoring, analyzing and reporting all expenditures. Where lacking, assist in developing programs to support the business needs.
Coordinate with Property Managers in property-related documents administration - memoranda, letters, monthly reports, proposals, and other projects from draft using company software packages such as spreadsheets, word processing and graphics. Create transcription from Dictaphone. Ensure timeliness and accuracy of documents.
Coordinate tenant service requests pertaining to property operations and administration. Maintain a professional image to internal and external callers. Delegate calls to property service technicians and follow up with tenant and/or property manager as required.
Compile information, prepare and update reports or process other documents as required: Lease Abstracts, Vendor Insurance Certificates, Vendor Service Agreements, Vendor Invoices and Service Records, Property Emergency Call Lists, Tenant Contact Lists, etc.
Develop and maintain property filing & tracking systems for reports and documents identified above.
Assist Property Managers in the annual budget preparation and development.
Administer and print various property accounting reports (as produced by the company's accounting software) for Property Manager review or compilation in the property monthly (or other periodic) reports - Accounts Receivable, Check Register, Variance Report, General Ledger, Rent Roll, etc.
Administer vendor, RE Tax and other property invoices. Date stamp, code/process for Property Manager review/approval and enter into the accounting system.
Organization and scheduling of meetings. Prepare/organize items in relation to meetings, including but not limited to, site reservation, preparation of necessary materials, interaction with attendees, etc.
Assist Property Managers in the monthly billing, periodic tenant billing adjustments (PTAR's) and subsequent collections of monthly tenant rent and other tenant receivables.
Oversee copying, faxing and mail distribution within designated area. Monitor and order general office supplies as needed. Ensure assigned office equipment is adequately maintained and secure. Contact and coordinate with vendors to service or repair equipment.
May perform other duties as assigned.
SKILLS, EDUCATION AND EXPERIENCE:
Bachelor's Degree or High School Diploma/General Education Degree (GED) and a Minimum 3-4 years previous related experience preferably in a Real Estate Background.
Proficient in MS Word, MS Excel, E-Mail.
Working knowledge of Internet and Internet Searching Techniques.
Ability to work independently with minimal supervision.
Flexibility to handle changing priorities and projects.
Ability to prioritize workload with an attention to detail and willingness to complete projects in a timely and efficient manner.
Strong proofreading and editing skills.
Strong business vocabulary, grammar, and effective communication skills.
Discretion regarding personnel and industry-related matters.
Excellent interpersonal skills.
Attention to detail.
Broker or salesman license as required for property management in the state/s where business is transacted.
BENEFITS AND PERKS:
Industry leading Parental Leave Policy (up to 16 weeks)
Generous healthcare
Bright Horizons back-up care program
Generous paid time off
Education reimbursement
Referral Program
Opportunities to network and connect.
Minimum of 8 years' experience in property operations.
Knowledge in all aspects of business including leasing and construction management.
Must have been responsible for a portfolio of three or more projects with direct reports.
Valid real estate license in States that require it.
May perform other duties as assigned
Salary: $20/hr. - $30/hr.
The hourly rate is between $20.00 and $30.00per hour, and the anticipated annual base compensation range for this position will be $41,600 - $62,400 inclusive of required overtime.
Working Conditions: Normal working conditions with the absence of disagreeable elements
Note: The statements herein are intended to describe the general nature and level of work being performed by employees and are not to be construed as an exhaustive list of responsibilities, duties, and skills required of personnel so classified.
Newmark is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex including sexual orientation and gender identity, national origin, disability, protected Veteran Status, or any other characteristic protected by applicable federal, state, or local law
Auto-ApplyProperty Manager - Southfield, MI
Assistant property manager job in Southfield, MI
at Trinity Property Consultants
At Trinity Property Consultants, your expertise fuels our mission. Guided by our values of innovation, teamwork, excellence, and empowerment, we've been a leader in the multifamily industry for over 25 years and proudly manage properties for a nationally ranked NMHC's Apartment Owner. We are building more than great places to live - we're creating vibrant communities and meaningful careers.
The Opportunity
As a Property Manager, you'll have the autonomy to run your property like your own business: drive financial success (NOI, occupancy goals, renewals), achieve strong resident satisfaction and retention, ensure operational consistency and compliance all while inspiring and developing your team. In turn, we are committed to investing in your growth, celebrating your wins, and empowering you to shape your future. This isn't just another property management role; it's a launching pad for your next big career move.
Pay Range: $65K - 72K annual base, depending on experience, plus potential to earn performance and renewal bonuses! Schedule: Monday through Friday, from 9:00 a.m. to 6:00 p.m. What You'll Own
Business & Financial Performance
Own your property's financial performance by meeting occupancy and NOI goals.
Provide accurate and timely reporting to regional leadership.
Execute pricing and marketing strategies based on market trends and competitors to maintain strong occupancy.
Identify and implement operational efficiencies without sacrificing quality and experience.
Operational Excellence & Resident Experience
Conduct regular property and vacant unit inspections to ensure smooth operations and adherence to regulations, policies and procedures.
Partner with Maintenance and vendors to ensure prompt, high-quality service resolution.
Create an industry-leading living experience for our residents focusing on delivering a high-quality product and service while fostering community engagement to support renewals and a positive reputation.
Team Development & Leadership
Hire, train, and lead a high-performing on-site team.
Inspire team growth through goal setting, coaching, and regular performance check-ins.
Build a culture of accountability, empowerment, and recognition.
What You Bring
Leadership: Strong communicator with emotional intelligence to lead, coach, and empower others.
Customer Focus: Committed to providing a high-quality, personalized experience to residents.
Business Mindset: Data-driven, results-oriented, and motivated to exceed goals.
Adaptability: Prioritizes in a fast-paced environment with confidence and grace.
Other Skills: Strong budgeting, financial analysis, and sales experience. Knowledge of fair housing regulations.
Qualifications
Experience: 1-3 years of experience as a Property Manager in the multifamily housing industry is required.
Education: Bachelor's degree preferred; industry designations certifications (CPM, CAM, RMP) are a plus.
Tech Proficiency: Intermediate skills in MS Office (Word, Excel, Outlook, Teams), SharePoint, ADP. Experience with Yardi, Entrata, Asana, and EliseAI is a bonus.
Requirements
Availability & Travel
This position will require availability for nights, weekends, and holidays as needed, as well as occasional travel for company events or meetings. Active participation in team functions and regional or company activities is expected.
Physical Demands
This position necessitates regular periods of sitting, standing, walking, as well as use of hands and arms. Occasional climbing may be required. Extended use of computers or telephones is also necessary. The role may require lifting up to 25 pounds independently, and occasionally up to 50 pounds with assistance. The ability to respond promptly to both visual and auditory alarms is essential. Candidates must be able to work both indoors and outdoors under various weather conditions, including rain, snow, heat, hail, wind, and sleet.
We Take Care of You
Medical, Dental & Vision: Highlights include company-paid individual PPO-HSA plan (with $1,200 annual employer contribution); HMO options for California residents. Dental and vision premiums are fully covered for employees; coverage for dependents is available at an additional cost.
Retirement Plans (401K): The company matches the employee's contribution up to 2% of salary.
Life & Disability Insurance: We provide up to $25,000 in life insurance and AD&D, short and long-term disability when enrolled in a medical plan.
Time Off: 11 paid holidays, 2-4 weeks of vacation (based on tenure), and paid sick time.
Referral Bonuses: $1,000 referral bonuses for eligible hires.
Volunteer Time Off: Up to 16 hours annually (8 for personal volunteer activities, 8 for company-sponsored events).
Perks: Professional development, tuition reimbursement, employee discounts, and more.
Our Commitment to Belonging
Trinity Property Consultants is proud to be an equal opportunity employer. We celebrate diversity and are committed to fostering an inclusive, respectful workplace where all individuals can thrive irrespective of race, ethnicity, gender identity, sexual orientation, age, religion, disability or other protected classes.
Ready to Join Us?
Explore what it's like to grow your career with a company that values people as much as performance. Learn more and apply today!
Note:
This job description includes the core Property Manager responsibilities of Trinity Property Consultants. These duties are subject to change based on company discretion.
Trinity Property Consultants is an equal opportunity employer and does not discriminate against persons because of age, race, color, creed, religion, disability, gender, ethnic or national origin, or veteran status. Trinity Property Consultants prohibits discrimination against individuals with disabilities and will reasonably accommodate applicants with a disability, upon request, and will also ensure reasonable accommodation for employees with a disability.
#IND2
Auto-ApplyAssistant Property Manager
Assistant property manager job in Monroe, MI
About the Company
Headquartered in Orlando, FL - AGPM, LLC is a prominent national real estate development, investment, and management company that owns and operates premier multifamily residential developments and commercial assets throughout the United States. AGPM, LLC specializes in the acquisition of general partnerships and investor limited partnership interests.
As an owner/operator of premier multifamily assets and developments, AGPM, LLC is highly invested in our Team Members and the company offers an incredibly competitive benefit and compensation package; including, but not limited to:
Base salary + Performance-based Bonuses - 2 times per year.
Significant Discount for rental units.
Flex Time.
Comprehensive Medical, Dental, Vision.
401k + Employer Match.
Short Term Disability coverage.
Life Insurance.
A generous PTO Plan and Company Paid Holidays.
Paid Early Release for Company Holidays.
AGPM, LLC is an equal opportunity employer. We promote an inclusive environment that celebrates diverse perspectives, backgrounds, and skills to best serve the communities in which we operate. AGPM fosters a learning community where employees are teachers and learners who share their knowledge to enhance each other's growth within the company.
For additional information about AGPM, LLC - please visit our website at *******************
Requirements
Successful candidates will possess the following skills/experience:
Job Description:
Assists the Property Manager (PM) with all aspects of operational procedures including the daily oversight of all maintenance personnel.
Manage affordable housing waitlist(s).
Screen and review applicants for eligibility for tax credits (LIHTC) and/or Section 8.
Perform additional background/credit screenings on applicants.
Complete move-ins under LIHTC and S8 parameters.
Manages HQS inspections/repairs.
Oversees equipment repairs and status updates.
Manages general building maintenance operations.
Track, maintain, and schedule in-house resident maintenance repair requests, as well as repairs requiring external vendors.
Prepare and release vendors via work authorizations ensuring that all approvals are in place pursuant to pre-established thresholds.
Maintains frequent resident engagement which includes resident follow up and timely responses (e.g., email, phone, etc.).
Supports, tracks, and assists both the site team(s) and PM on agency-specific regularly inspections (i.e., REAC, MOR, API, etc.).
Tracks and logs vacant apartments; follow up with PM to schedule and prepare make-ready process.
Works alongside PM reviewing MOR report information especially when explaining collections, legal/arrears, and bad debt matters.
Additional Knowledge, Skills, and Abilities:
Must have tax credit (LIHTC) and Section 8 experience.
Must have strong knowledge of affordable housing programs and requirements.
Must be proficient in Microsoft Office applications.
Proficiency in Yardi required.
Experience in multifamily property management having served in administrative or APM-specific role(s).
Must display ability to complete tasks/projects on-time.
Ability to collaborate with people and manage administrative projects.
Must possess exemplary customer service skills.
Must be able to multi-task well, all within specific time constraints.
This position requires organization and great attention to detail.
Property Manager
Assistant property manager job in Grand Blanc, MI
Start with a job, stay for a career.
For over 100 years, Edward Rose & Sons has been committed to career development for our team members. We offer you the opportunity to grow in an environment where you will feel valued, have room for advancement, and be rewarded for your good work.
We are currently looking for a Property Manager to join our on-site community team to help support a positive experience for our residents.
What are the responsibilities of a Property Manager?
Responsible for the overall management of an apartment community, to strengthen and uphold the value and integrity of the company
Partner cohesively with leaders to ensure each team's success in their day-to-day operations
Oversee maintenance and office teams (structure varies based on division)
Train team members on various customer service and apartment sales techniques
Meet with team members on a regular basis to discuss strengths and development opportunities
Maintain appropriate personnel levels, coordinate schedules and delegate effectively to meet the demands of the community
Interview and hire qualified candidates
Consistently exhibit a positive disposition while interacting with residents, colleagues, and vendors
Promote diversity, equity, and inclusion on the team
Successfully evaluate and resolve resident concerns in a timely manner
Be on property as needed for all major incidents requiring recovery (e.g. flood, electrical outages, safety incidents)
Process and evaluate applications and lease renewals
Investigate and enforce rules of occupancy, inspect vacant apartments and document needed repairs.
Work with leaders to set and adhere to operational budgets
Evaluate contractor projects upon completion to ensure high quality and contract compliance (if applicable, based on location).
Consistently prepare and submit weekly reports on general operations, payroll, and the financial performance of the community
What are the role requirements?
Bachelor's degree is preferred
CAM certification preferred
Previous experience in a supervisory role is preferred
Previous sales or customer service experience is required
Previous experience in multi-family property management is preferred
Previous leasing experience is preferred
Must be proficient with Microsoft Office programs
Experience using Yardi Voyager or related property management software is preferred
Maintain a professional appearance following team dress code policy
Must be flexible with work schedule. Weekend hours may be assigned
Have reliable transportation and valid driver's license
What's in it for you?
Comprehensive benefits package, including 401(k) with company match
On the job training and development
Generous paid time off programs
Competitive compensation plan with bonus opportunities
Great work environment
Opportunities for advancement
Discounted apartment home
Grow a Career with Edward Rose & Sons!
Edward Rose & Sons is committed to career development for our team. We offer training and development through on the job, technical, sales, and leadership tracks and provide solid growth potential in all areas of our business.
Our Mission, Vision, and Values:
We are an Equal Opportunity Employer, and we affirmatively seek diversity in our workplace. We recruit qualified candidates and advance our employees without regard to race, color, religion, gender, age, disability, genetic information, ethnic or national origin, marital status, veteran status, or any other status or characteristic protected by federal, state or local laws.
Property Manager
Assistant property manager job in Ann Arbor, MI
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyProperty Manager
Assistant property manager job in Toledo, OH
Job Description
SUMMARY: Under the direction of the Director of Property Management, the Property Manager's job is to utilize knowledge and experience to effectively administer all aspects of leasing and maintenance of rental property. Duties include: procuring new business; marketing available units; maintaining healthy tenant relations; routine property inspections; and keeping accurate records. The Property Manager position consists of the following areas:
Management Agreements & Owners
Owners entrust us to effectively manage their rental property and make decisions on their behalf that will minimize vacancy/expense and maximize return.
Management Agreement
- The instrument that governs the relationship between the Owner and Property Management firm which defines each party's rights and responsibilities. A thorough understanding of it is imperative.
Owners' Needs
- Some Owners are investors with a sophisticated understanding of what it means to be a Landlord while others have been thrust into the role by circumstance. We should understand their needs and help them obtain their end goal, whatever it may be.
Education
- Owners' needs and desires are paramount, however they should not be cause for a Property Manager to compromise his/her integrity. Our job is to educate an Owner when a request conflicts with professional standards or the rights of others.
Marketing
Property Managers are responsible for marketing available units to prospective tenants. All available resources should be used to maximize exposure and minimize vacancy time
Determine Fair Market Rent
- utilize and interpret local MLS data. Have an understanding of the market and factors that affect market conditions (such as time of year).
Listing Input
- prepare and submit listings for MLS, Navy Housing, etc. that effectively convey the desirable aspects of the property.
Rental Inquiries
- respond promptly to all phone and email inquiries on active listings.
Screening
- verify applicant's rental history, income/employment and credit history to determine whether or not they qualify.
Negotiate
- present all offers to the owner. Negotiate rent amounts and lease terms for prospective leases in the best interest of the Owner.
Leases and Tenants
One of the most important duties of a property manager is to enforce Lease Agreements. Property Managers should endeavor to maintain healthy tenant relations by communicating, following up, and following through.
Lease Preparation and Enforcement
- explicit knowledge and comprehension of each clause of the Lease and Lease Addenda is imperative. A property manager has to be able to interpret and enforce the Lease on a daily basis.
Tenant Relations
- swift and conscientious communications help maintain a high level of customer service. Property managers should reasonably respond to a tenant request (phone call or email) within 1 business day.
Inspections
Knowing the physical details of each property is the first step to proper maintenance and thorough inspections are surest way to become familiar with each property.
Move-in Inspection
- Upon taking on the management of a property, and each time before a new tenant moves in, a comprehensive initial inspection sets the standard by which all that follows will be measured. More than just noting the unit's current condition, a proper inspection should be an inventory as well as a data source for the systems of the home.
Routine Inspections
- Periodic visits to the property while tenants are in residence are necessary to ensure the tenants are taking proper care. This is also a good time to identify preventative maintenance items. These inspections allow us to address small issues before they become large problems as well as prepare the owner for maintenance that may need attention in the near future. Occupied property inspections should be conducted no less than once per year.
Move-out Inspection -
A “final inspection” must be conducted within 72 hours of the tenant vacating. During this process, the property manager identifies the discrepancies between the Move-in Inspection report and the move-out condition. It is their duty to determine which discrepancy items are beyond reasonable wear and tear as well as missing/changed inventory - both for which the tenant can be charged.
Maintenance and Repairs
A Property Manager is responsible for the physical management of the property, including overseeing routine maintenance and emergency repairs.
Systems of a Property
- Property Managers should have a working knowledge of the basic systems of the property. Understanding how HVAC systems, appliances, plumbing, etc. work helps us identify the most effective and responsible solution for issues as they arise.
Repairs
- Responding to repair requests is a large part of what we do. Prompt responses to these requests help us minimize secondary damage and liability. When necessary, a Property Manager needs to be “on site” to take control of the situation.
Maintenance -
Keeping the property in good overall condition has a great deal to do with keeping up with preventative and routine maintenance (i.e. cut the dead tree down before it falls and damages the property / caulk the tub before a water breach causes damage to the backer board & sub floor).
Contractors
- Maintain a list of qualified, reliable, and reasonably priced contractors to be able to respond promptly when needed. A property manager must have an understanding of the scope of the work as well as be diligent in negotiating and securing the best price possible.
Knowledge of Landlord-Tenant Law
Property managers must have a thorough knowledge of local, state and national laws pertaining to Landlord-Tenant relations.
SCRA
- The
Servicemembers Civil Relief Act
is a Federal Act that affords members of the United States Armed Forces additional rights while they are on active duty. Property Managers have both legal and moral obligations to know how this Act affects Owners and Tenants alike.
Local city code
- Each municipality in which we operate has its own codes regarding rental property and each Property Manager should know and adhere to the local laws that affect their business.
Clients and Customers
Understanding the client and customer relationship is extremely important. Knowing their rights and your duties to each is key to making good decisions every time.
Client -
the owner of the property is the client. A Property Manager always works in the best interest of the owner and they should not lose sight of that.
Customer -
the tenant in the property is the customer (they are a customer of the owner and of William E. Wood). Providing the tenant with a high level of customer service is in the best interest of our Client.
Strike the Balance -
A good Property Manager knows how to juggle the wants and needs of the Client while respecting the rights of the Customer.
Knowledge, Skills and Abilities Required
Must have valid Real Estate License in the state in which you manage property.
Must have valid Drivers' License and be in possession of a vehicle for daily use.
Proficiency in Microsoft Office is essential.
Knowledge of basic accounting.
Ability to manage time effectively.
Ability to interact with co-workers, clients, vendors, and contractors in a professional and tactful manner.
Must be physically and mentally able to perform duties. Must be able to climb stairs, be able to lift reasonable weights without limitation, and be physical able to access attics and crawl spaces of properties.
Must possess a mechanical aptitude and be able to understand basic electrical repairs, HVAC repairs, carpentry, and plumbing repairs.
HowardHanna.com
Hanna Holdings, Inc. affiliates and assigns are committed to providing equal employment opportunity to all employees and applicants for employment regardless of such factors as race, color, religion, sex, national origin, age, veteran's status or disability. The Company abides by all local, state and federal laws and regulations affecting the hiring of employees.
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Associate Property Manager
Assistant property manager job in Toledo, OH
Job Description
Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.