Regional Property Manager - Multifamily
Assistant property manager job in Washington, DC
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
Hines is continuing to grow our luxury multifamily portfolio and is looking to add experienced Regional Property Managers in Denver, Chicago, Washington DC, Baltimore, and San Francisco.
As a Regional Property Manager with Hines, you will be responsible for supporting and executing company strategies related to property management operations by directing the Managers across your assigned portfolio of multifamily properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:
Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio
Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives
Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices
Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth
Lead and support property due diligence efforts including but not limited to audits, financial performance reviews, and physical inspections, ensuring accurate evaluation or acquisition or disposition opportunities
Provide recommendations and operational insights that inform underwriting assumptions and transition planning
Participation in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators
Collaborate with owners, investors, and management partners to resolve escalated issues and implement best practices across the portfolio
Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members
Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs)
Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information
Qualifications
Minimum Requirements:
High school diploma or GED from an accredited institution required
Bachelor's degree preferred
Five or more years supervisory experience in residential operations and two or more years of portfolio management
Experience with third-party management strongly preferred
Experience in Due Diligence, RFP analysis and presentations is preferred
Experience with overseeing lease up properties is a strongly preferred
Industry certifications (e.g., CPM, CAPS, CAM, etc.) preferred
Demonstrates leadership and management skills
Ability to work in a team-oriented environment
Possesses professional written and verbal communications skills
Demonstrates strong attention to detail
Working indoors 95% and outdoors 5% of time
Frequent travel required
Compensation
San Francisco - $165,000 - $ 204,000 + 20% bonus potential (depending on experience)
Washington, DC - $150,000 - $185,000 + 20% bonus potential (depending on experience)
Chicago - $145,000 - $177,000 + 20% bonus potential (depending on experience)
Denver & Baltimore - $135,000 - $167,000 + 20% bonus potential (depending on experience)
Benefits Information: *******************************************
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyAssistant Property Manager
Assistant property manager job in Washington, DC
Job Description
Bernstein Management Corporation (BMC) has been a regional leader in real estate management for more than 70 years. BMC's investment affiliate is a fully discretionary, private real estate fund with assets valued at over $2.0 billion, low leverage and significant capacity to make additional investments. Focusing exclusively on the Washington D.C. metropolitan area, the portfolio currently includes 80+ properties representing over 5,800 residential units and 3.4 million square feet of commercial space including office, retail and industrial assets. BMC's team of over 230 industry experts manage the portfolio with a hands-on, vertically integrated approach. For more information, visit **********************
As a BMC Assistant Property Manager, you are focused on providing excellent service while assisting with the management of property operations including leasing activity, renewals, and collections. You're people-centric with a strong work ethic that allows you to effectively manage competing priorities, and you take pride in contributing to the accomplishments of the team. You are an integral and valued member of BMC's Residential Division, and your work will directly impact your property's resident experience, retention rates and overall financial performance at Park Place and Paramount in NW DC, approximately 200 units.
BMC will provide you with training on our various applications as necessary to perform this role successfully, along with ongoing performance feedback and opportunities for growth within the company.
Job Responsibilities:
Lease Administration
Meet with prospective residents and present available apartments that best fit their desires and budget
Review, process and approve or deny applications
Review prepared leases and move-in packages to ensure that all necessary paperwork is properly executed prior to signing
Perform bookkeeping duties as required
Proactively manage the lease renewal process
Manage parking spaces and prepare parking leases
Keep a daily accounting of leasing traffic
Vendor Management
Schedule company-authorized contractors and vendors to prepare vacant apartments for move-in and monitor all work in progress
Perform cost analysis and comparison when required
Ensure vendors' performance is effective, efficient, and safe
Resident Relations
Respond to residents' concerns in a timely, professional, and respectful manner
Prepare resident move-out form and submit to manager on resident move-out date
Address noise complaints from residents in writing
Prepare and send resident correspondence using RentCafé
Encourage resident retention
Building Inspection
Inspect apartments to ensure they are move-in ready two days prior to move in
Perform pre- and post- move-out inspections
Inspect all properties upon request by residents and management
General Administration
Help cultivate a high level of professionalism, customer service, attention to detail and pride of work in all staff
Assist in the development of a high-quality on-site team through implementation of effective training and guidance
Assist the Manager and Property Manager in addressing resident and vendor concerns
Assist in implementation of all policies and procedures as authorized in the Company policy and procedures manuals. Ensure compliance as necessary
Assist with ensuring that all physical aspects of the property are fully functional, safe, and attractive
Attend periodic training seminars to improve property management techniques
Enjoy frequent opportunities to earn performance-based bonus incentives throughout the year
Be available to work a varied schedule, including weekends and some holidays as required
Other duties as assigned as trained for and are qualified to do.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the job, as described above.
Requirements
Previous experience in residential property management and leasing
Proficiency with Microsoft Office Suite including Word, Excel, and Outlook
Must possess professional written and verbal communication skills
Comprehensive knowledge and understanding of multifamily operations with the ability to detect issues of concern, and act to effectively problem solve
Preferences
Yardi experience (property management accounting software)
College degree
Knowledge of Fair Housing Laws and Regulations
Knowledge, Skills, and Abilities
Detail-oriented
Strong analytical and problem-solving skills
Strong time management and organizational skills
Ability to work in a fast-paced environment
Ability to multi-task and follow through
Ability to work under pressure
Ability to work effectively as a team contributor on applicable assignments
Ability to respond to others' needs in a timely and courteous manner
BMC's People First Commitment
At BMC, we know that work/life balance is not just important, it's necessary. As a member of our team, your experience will be valued, and your hard work will be rewarded with a generous benefits package including paid time off, medical plan options, 401K match with immediate vesting, rent discount at BMC properties, paid volunteer leave, gym membership contributions, and company-wide social outings.
The market-based pay range for this role is $26 to $33 per hour (plus additional bonus and commission incentives). The final salary offered will generally fall within this range and is dependent on various factors including but not limited to the responsibilities of the position, experience, skill set, internal pay equity and other relevant qualifications of the applicant.
For a summary of BMC's employment benefit offerings, please click here.
Bernstein is committed to hiring and retaining a diverse workforce. We are an Equal Opportunity Employer, making decisions without discrimination on the basis of race, color, religion, sex, national origin, age, veteran status, disability, sexual orientation, genetic information or any other protected class, in accordance with applicable law.
Floating, Lease Up Property Manager (MD, DC & VA.)
Assistant property manager job in Washington, DC
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Provides onsite leadership during pre-leasing, initial occupancy, and early stabilization phases, ensuring compliance with all affordable housing program requirements to include LIHTC, Section 8 and other local/federal programs. Support multiple new construction projects, providing temporary leadership needs and implementing best practices for marketing, leasing, compliance and resident relations. Requires extensive knowledge of affordable housing regulations, strong organizational and leadership skills and the flexibility to adapt to varying community environments.
* Experienced Property Manager professional with a proven track record in Tax Credit Lease-up operations, occupancy growth and resident retention across multiple communities.
* Conduct applicant screenings, verify eligibility and ensure compliance with all affordable housing program requirements (e.g., LIHTC, HUD, HOME, Section 8).
* Oversee and ensure accurate completion of all leasing documentation and file audits prior to move-in.
* Manage daily operations including leasing, rent collection, resident relations, work order oversight, and vendor coordination
* Ensure compliance with company policies, Fair Housing laws, and all applicable federal, state and local regulations.
* Partner with construction and operations teams to facilitate unit turnovers, punch lists and move-in readiness.
* Attracts, retains, coaches, motivates and leads a high-performance team; holds the team accountable for meeting all mission, quality, safety and other performance standards.
* Overseas operations, marketing, financial management, and maintenance of the assigned property.
* Continuously monitors the building, grounds, and surrounding areas to ensure that the community is safe, clean, and attractive; presents an exceptional impression for guests and prospective residents.
* Develops the community's annual operating budget and maintenance plans; monitors expenses, revenues and financial metrics; makes recommendations and adjustments as appropriate to achieve financial and other performance targets.
* Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
* Implements and monitors compliance with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures among all community staff and addresses variances quickly to ensure consistent compliance.
* Leads and directs sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
* Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
* Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
* Implements and monitors safety protocols; sets a strong example and holds associates accountable for practicing a culture of safety.
* Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social and educational activities and events.
* Prepares, monitors, and distributes reports on a variety of operational and financial data.
* Participates in and attends all required training sessions; ensures that all associates are fully trained and aware of job responsibilities.
* Identifies succession candidates and implements career development plans for property level associates.
* Supports all communities as assigned by management.
* Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
Manages all property staff. Is responsible for the overall direction, coordination, and evaluation of the property and relevant business development initiatives. Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
ESSENTIAL SKILLS, EXPERIENCE AND TALENTS:
* Minimum three years property management experience or management experience in a related field, at least two years in a supervisory role preferred.
* High School Diploma or G.E.D.
* NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally-recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
* Demonstrated experience and solid track record in marketing and leasing.
* Strong financial acumen; Demonstrated ability to understand basic financial statements and to manage expenses and revenue within budgets.
* Ability to lead, direct, and motivate others to innovate and excel.
* Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
* Ability to travel throughout entire portfolio as needed. Some overnight travel may be required.
* Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
* Ability to apply reason, logic, and advanced problem-solving skills to resolve complex and/or sensitive issues.
* Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
* Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
* Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to older adults.
* Strong attention to detail.
* Ability to handle a high volume of telephone calls.
Total Rewards at Enterprise:
* You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
* The base salary range for this role is $85,000/year to $95,000/year depending on level of skills and experience.
* The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
* At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
#PMG
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Auto-ApplyProperty Manager
Assistant property manager job in Washington, DC
Job Description
The Property Manager leads all aspects of a single asset or portfolio of commercial, industrial, and/or retail properties and coordinates all marketing, operations, and financial activities per client and/or company requirements.
Essential Duties and Responsibilities:
Ensure that services are provided consistent with policies, procedures, and regulations as well as contractual obligations and standards.
Coordinate and lead daily and long-term activities of the team; establish work schedules, assign tasks, and cross-train staff; establish and track deadlines to meet client and company objectives; elevate team performance through subject matter expertise and suggestions to improve systems, processes, and procedures; provide formal coaching, mentoring, supervision, and guidance; recruit and hire new team members; monitor training and development of staff; develop and deliver performance reviews.
Direct, review, and approve vendor invoice payments and other accounting related activities following the terms of the management agreement, LPC policies, and property management approval authorization limits.
Direct and control preparation, and delivery, of timely, accurate, and insightful monthly reports as well as annual operating and capital budgets; prepare and submit tenant rent and Common Area Maintenance (CAM) or Escalation (OpX) recovery charges to client.
Maintain oversight of contracted terms that impact the financial performance of the asset/company; report on expirations, covenants, restrictions, and other encumbrances that drive decision making and asset value.
Coordinate all lease administration activities with lease administrator and accounting; review all lease set ups, lease changes, reporting, etc. and provide final approval.
Coordinate tenant move-ins and move-outs, and "walk-through" spaces with tenants and tenant improvement department; maintain vacant spaces in "tour ready" condition; ensure teams assigned to tenant onboarding activities properly document and communicate with tenants timely and appropriately; follow up with tenants to ensure a successful transition.
Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly; craft, deliver, and communicate an effective tenant care program that maximizes tenant retention.
Direct sourcing and procurement activities to effect optimal operations; deliver detailed bid analysis and recommendations to clients that drive value; manage quality of vendor service delivery to ensure contract compliance and desired value.
Proactively collect rent and other charges in accordance with lease terms and report status of AR to client(s) with recommendations for action; prepare client approved standard legal notices.
Ensure that at least monthly property inspections are performed; recommend and/or approve alterations, maintenance, and reconditioning.; contract for, and coordinate, vendors.
Document plans and preparations for emergency response; ensure resources, supplies, and backups are in place to effectively recover from adverse events; coordinate drills and other required training.
Act as primary contact with property owners, serving as Owner Representative to ensure objectives are being met.
Perform other duties as assigned.
Qualifications:
Bachelor's degree (BA/BS) preferred; minimum of 3-5 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
Real Estate License required where mandatory by local regulation; CPM or RPA professional designation or candidacy preferred
Intermediate to advanced skills with Microsoft Office Suite, including Microsoft Excel required; knowledge of Yardi or MRI and Kardin preferred
Excellent written and verbal communication skills; ability to clearly and effectively convey complex topics with a positive tone to achieve operational and relationship objectives
Advanced knowledge of financial terms and principles required; ability to forecast outcomes, prepare budgets with long-term capital plans, and deliver insightful variance reports; ability to prepare or draft recommendations for cost/benefit propositions, ROI analysis, and other business proposals
Strong organizational skills that deliver timely results and influence team productivity
Ability to comprehend, analyze, and interpret complex documents and problems involving several options; advanced analytical and quantitative skills required
Fundamental leadership experience or significant collaborative contributions within a high functioning team
Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
Strong organizational skills with an inquisitive and entrepreneurial mindset
Ability to travel daily to assigned properties as necessary
Ability to work after hours, weekends, holidays, and during emergency situations to meet the needs of the client
Ability to read and write English in order to understand manuals and procedures, and to write reports
Physical Requirements:
Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
Pay Range$90,000-$100,000 USD
About Lincoln Property Company
Lincoln Property Company ("Lincoln") is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, multifamily, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-use properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 680 million square feet of commercial space. For more information, visit: ************
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with Lincoln Property Company's privacy policy.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
Assistant Property Manager
Assistant property manager job in Washington, DC
Four dynamic, integrated companies make up the Transwestern enterprise, giving us the perspective to think broadly, deeply and creatively about commercial real estate. Clients and investors rely on us for expertise that spans institutional and opportunistic investment, development, hospitality, and brokerage and asset services. Our award-winning, collaborative culture empowers team members with resources and independence to work across boundaries in pursuit of innovative solutions, reinforcing a reputation for service excellence that translates to measurable results. Through offices nationwide and alliance partners around the globe, we positively impact the built environment and our communities while fostering a work climate that champions career vitality for all. Learn more at transwestern.com and @Transwestern.
Part of the Transwestern companies, Transwestern Real Estate Services (TRS) strives to add value for investors, owners, and occupiers across all commercial property types. Fueled by a holistic perspective of the real estate life cycle, agility and creativity are hallmarks of our approach, while vast national resources and sound market intelligence underpin customized recommendations and property solutions.
Transwestern is built on a common purpose - Empowering Good People to do Extraordinary Things Together. We are committed to the hiring of smart, passionate, hard-working people who understand the benefits of both collaboration and independence.
POSITION SUMMARY:
The Assistant Property Manager is responsible for assisting the Property Manager with managing a property (or group of properties) and fulfilling the manager's obligations under the property's management agreement. The Assistant Property Manager will support the property manager with the budget development, preparation of monthly operating reports and client deliverables, tenant billings, collection of rent, processing of property payables, lease abstracting and administration.
It is also the responsibility of the Assistant Property Manager not only to exhibit legendary customer service when communicating with tenants, prospective tenants, owners, and vendors but also to focus on productivity and results.
ESSENTIAL JOB FUNCTIONS
* Assist with the activities associated with a property or group of properties.
* Assist with all lease administration duties.
* Supervise vendors (landscaping, janitorial, etc.) and maintenance staff.
* Perform regular property inspections and complete inspection report. Recommends alterations, maintenance and reconditioning as necessary.
* Assist Property Manager with the development and controlling of operating and capital budget.
* Assist Property Manager in preparation of monthly reports for owners.
* Work with the Property Manager to coordinate tenant improvement and capital projects.
* Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly. Ensures services are provided in compliance with policies, procedures, regulations and contractual obligations and standards.
* Represent and communicate clearly and accurately, in person, over the phone, and in writing the authority of the Property Manager based on legal agreements in effect and TW policies.
* Initiate and execute day-to-day operational procedures.
* Assist the Property Manager in order to initiate, contract, and administer all necessary services to maintain and enhance the value, operating efficiency, and physical appearance of the property.
* Prepare all Service Agreement and Construction Agreement documents (including work authorizations, addendum's, amendments and contract approval forms).
* Track and maintain Energy Star benchmarking data so information is current and accurate.
* Conduct tenant training meetings to improve building efficiencies.
* Maintain ongoing tenant contact/relations program to constantly assess needs and help assure the problems are being resolved and are to the satisfaction of the tenants and owners.
* Resolve problems to the mutual benefit of the tenant and the owner.
* Implement and monitor tenant needs assessments.
* Administer all leases to assure compliance with provisions/agreement.
* Determine and execute on timely basis escalations, reconciliations, and rent collections.
* Maintain current certificates of insurance for all tenants; ensure coverage complies with lease requirements.
* Show space to prospective tenants (requires real estate license where required by state).
* Communicate clearly and on a timely basis with project accounting personnel using and/or providing the appropriate documentation.
* Prepare monthly ownership reporting (including variance reports, executive summaries, aging reports, etc.).
* Manage and coordinate day-to-day financial transactions including accounts receivables, accounts payable, collection of rents and charges.
* Maintain compliance with all TW personnel policies and procedures.
* Miscellaneous duties or projects as assigned by the property manager.
POSITION REQUIREMENTS
* A bachelor's degree in Business Management, Finance, Accounting, or a Human Resource Management related discipline.
* RPA designation in progress preferred.
* Possess Real Estate License where required by state law.
* A minimum 3 years of property management experience, preferably in commercial /Class A Office management.
* Must have intermediate to advanced MS 365 Word, Excel and Outlook proficiencies.
* Angus and accounting software such as MRI, Yard or CTI preferred proficiencies.
* Ability to keep information strictly confidential.
* Strong desire to succeed in an entrepreneurial environment.
* Must be able to handle multiple projects, changing priorities and a continually heavy workload.
* Exceptional oral and written communication skills.
* Strong customer service orientation.
Compensation Range: $75,000-$85,000
WORK SHIFT:
LOCATION:
Washington, DC
ABOUT US
Transwestern's Guiding Principles are woven into the fabric of our firm and underscore the value of each individual team member. We embrace inclusion - not only as the right thing to do, but as a reflection of who we are. It is our responsibility and heartfelt desire to create an environment that elevates the human spirit and brings out the best in everyone.
Different backgrounds, life experiences and cultures shape our individual perspectives and ultimately generate the best results for our clients. Strategic human capital planning combined with development initiatives foster a work environment that celebrates uniqueness and champions the achievements attained through collaboration.
Please note that all candidates selected for an offer of employment are subject to pre-employment background checks, which may include but are not limited to, based on the role for which they have been selected: criminal history, education verification, social media review, motor vehicle records, credit history, and professional license verification. In addition, your employment with Transwestern is subject to successfully passing a drug screen check prior to your starting with the Company along with satisfactory references.
We understand you have a choice when choosing where to work and pursue a career. We understand you are unique and have your story. We want to hear it. We encourage you to apply today so that you may become a part of the Transwestern story.
Auto-ApplyAssociate Director of Property Management
Assistant property manager job in Washington, DC
ROLE: Director of Property Management
SALARY: $120,000 - 135,000, plus bonuses
ABOUT US: Realliance Property Management (RPM) is a trusted leader in property management, dedicated to building strong relationships and delivering peace of mind to property owners and tenants alike. Founded with the vision of providing exceptional service, clear communication, and innovative solutions, RPM has grown into a premier partner for comprehensive property management. By focusing on people, properties, and lasting success, we help clients maximize value while ensuring satisfaction every step of the way.
At RPM, our mission is to help clients achieve their property investment goals by offering exceptional service, reliable guidance, and lasting value. Guided by our vision to be the nation's premier property management partner, we are renowned for client success, innovative solutions, and personalized service excellence. We embrace challenges as opportunities, foster loyalty through transparent communication, and remain unwavering in our commitment to both people and properties.
ABOUT THE ROLE:
Objective: Lead the property management team, ensuring operational excellence, financial performance, and owner retention across the portfolio. Institute a foundational understanding of departmental vision and best practices for property management throughout the department. Focus service on anticipation of client needs, providing expert professional advice based on data. Collaborate with stakeholders to create a product that is efficient, scalable and creates ease of property ownership for clients.
Scope: Provide strategic oversight and leadership to property management operations driving efficiencies, optimizing asset value, and fostering strong relationships. Ensure leasing & compliance, asset management, and property management teams are aligned with departmental vision, values and focus on owner retention and income. Oversee and coach the Property Management team to achieve individual and team benchmarks.
PRIMARY RESPONSIBILITIES:
Operational Oversight
Oversee all aspects of property management operations, owner and tenant relations, leasing & compliance, and financial management of the asset.
Ensure properties are maintained to the standard of clean, safe and functional, addressing issues promptly to minimize liability or capital damage to assets.
Calibrate team performance to achieve departmental and company goals
Strategic Leadership and Execute Vision
Implement the strategic vision for the property management division in alignment with the company's objectives and market opportunities.
Join in the collaborative development of strategies, directives, policies, and procedures for the division's real estate portfolio, and take responsibility for their successful implementation
Lead and champion change management initiatives to adapt to market dynamics and drive continuous improvement in operational processes, always striving to create raving fans amongst client owners.
Track and report policy and procedural issues to upper management, with a clear description and suggested solutions.
Team Leadership and Development
Lead, mentor, and develop a high-performing management team, including property, leasing/compliance and staff, to achieve operational excellence.
Manage and oversee recruiting, hiring, retention, training, and development of the management team members.
Promote a culture of accountability and high performance with regular coaching and assessment of team members.
Foster a collaborative team environment where members are encouraged to support each other, ensuring seamless operations and continuity in service delivery when someone is absent.
Develop and coordinate operations infrastructure and workflow systems, including SOP, policy and procedures, training programs and manuals, risk management procedures, performance reviews, and talent recognition programs.
Property Maintenance and Operations
Coordinate with property managers to ensure all properties are maintained to a clean, safe and functional standard, promptly addressing repair and maintenance issues.
Center rental income and collection as the basis for performing maintenance, along with prevention of capital damage to asset.
Owner Relations
Model and maintain open and effective communication with property owners to foster strong relationships and ensure their continued satisfaction with the company's management services.
Actively seek opportunities to highlight and share the property management team's success stories and hard work with ownership, demonstrating the value and impact of their investment.
Drive growth by creating 'Raving Fans' among property owners, ensuring their satisfaction and advocacy for the company.
Financial Management and Performance
Direct the financial strategy for managed properties, including budgeting, forecasting, and performance analysis to maximize profitability and asset value.
Monitor key financial indicators and adjust strategies to meet or exceed financial goals while proactively communicating and showcasing the value and success of our management efforts to property owners, effectively 'bragging' about the positive impact of our work on their investments.
Oversee Property Management team in preparation and management of property budgets, financial reporting, and performance analysis.
Assist in monitoring financial performance and identifying areas for improvement.
Oversee all processes to ensure accuracy.
SKILLS AND QUALIFICATIONS:
Bachelor's degree in Finance, Real Estate, or related field; advanced degrees or certifications (e.g., CFA, CRE)
preferred
or equivalent work experience in a related field
Possess and maintain a valid Real Estate license
Knowledge of financial modeling, real estate economics, and property valuation.
Exceptional leadership skills and proven ability to guide, motivate, and develop a diverse team toward achieving operational excellence and strategic goals.
Strong critical thinking abilities, capable of assessing situations, identifying opportunities for improvement, and implementing strategic solutions.
Strong analytical and financial skills, combined with effective negotiation and communication capabilities, to make informed decisions and drive successful outcomes.
Proficiency in property management software and financial reporting tools, facilitating efficient operations and accurate financial analysis.
Ability to manage multiple projects simultaneously, demonstrating exceptional organizational skills and the capacity to prioritize tasks effectively.
A thorough understanding of and the ability to comply with laws and statutes relevant to property management, ensuring all operations are conducted within legal parameters.
Assistant Property Manager - (#100378 - Affordable Housing)
Assistant property manager job in Washington, DC
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly rate for this position is $25.89 - $27.40 per hour.
The Assistant Property Manager plays a key role in supporting the Property Manager in achieving the organizations operational goals and preserving the value and integrity of the property. This position requires prior experience with Low-Income Housing Tax Credit (LIHTC) programs, including processing annual recertifications and managing the tax credit compliance process.
Required: High School Diploma or Associates degree in related field (Business Administration, Real Estate, or Public Administration preferred), or equivalent knowledge. 1+ years of related work experience in Property Management. LIHTC (Low Income Housing Tax Credit) certification is preferred.
Required License/Certification: Must possess and maintain a vehicle and a valid drivers license with an insurable driving record history to obtain and maintain employment. The vehicle should be safe and reliable (mileage will be reimbursed).
Schedule: Monday - Friday, 8:00 am - 4:30 pm (40 hours per week)
Expected Contributions:
* Responsible for collecting rent, security deposits, and miscellaneous income on behalf of the property and keeping accurate files on all related documentation.
* Works in collaboration with the social services leasing intake team in maintaining a current and accurate waitlist.
* Ensures that residents adhere to all provisions of the Lease and community rules. Utilizes the rental policy for rent collection procedures, including assessing charges and properly invoicing residents for damages, late fees, and other miscellaneous charges, following up with delinquent accounts daily, as well as sending notices for prepaid accounts.
* Completes all Tax Credit move-in certifications and recertifications promptly. Sends reminder notices, as needed. Must be able to calculate the income and assets in compliance with SOME and industry standards.
* Inspects and shows units, prepares lease package, performs lease orientations and signings, and submits relevant documentation to DCHA. Ensure timely and accurate certification for annual and interim
* Responsible for entering work orders in Angus; reviews and tracks progress of service orders. Handles maintenance requests.
* Assists in preparing for inspections and audits
Knowledge, Skills & Abilities: .
* Must be familiar with housing management, the Low Income Housing Tax Credit Program, HUD, the Public Housing program/DCHA, and comply with Fair Housing laws
* Must possess strong organizational skills, outstanding customer service, and demonstrate the ability to work as a critical member of a team that is committed to building strong communities
* Proficient with Microsoft Word and Excel. Onesite/Yardi proficiency preferred
* Excellent verbal and written communication skills
* Self-motivated, detail-oriented, and patient
Reports to: Property Manager
To Apply: Go to our career page at
Assistant Property Manager - (#100378 - Affordable Housing)
Assistant property manager job in Washington, DC
Job Description
SOME (So Others Might Eat) provides material aid and comfort to our vulnerable neighbors in the District of Columbia, helping them to break the cycle of poverty and homelessness through programs and services that save lives, improve lives, and help to transform the lives of individuals and families, their communities, and the systems and structures that affect them. We meet immediate needs with food, clothing, and healthcare, and offer the tools one needs to live with hope, dignity, and greater independence.
Compensation: We offer our employees a competitive compensation and benefits package that reflects our organizational culture, mission, and core values. The hourly rate for this position is $25.89 - $27.40 per hour.
The Assistant Property Manager plays a key role in supporting the Property Manager in achieving the organization's operational goals and preserving the value and integrity of the property. This position requires prior experience with Low-Income Housing Tax Credit (LIHTC) programs, including processing annual recertifications and managing the tax credit compliance process.
Required: High School Diploma or Associate's degree in related field (Business Administration, Real Estate, or Public Administration preferred), or equivalent knowledge. 1+ years of related work experience in Property Management. LIHTC (Low Income Housing Tax Credit) certification is preferred.
Required License/Certification: Must possess and maintain a vehicle and a valid driver's license with an insurable driving record history to obtain and maintain employment. The vehicle should be safe and reliable (mileage will be reimbursed).
Schedule: Monday - Friday, 8:00 am - 4:30 pm (40 hours per week)
Expected Contributions:
Responsible for collecting rent, security deposits, and miscellaneous income on behalf of the property and keeping accurate files on all related documentation.
Works in collaboration with the social services leasing intake team in maintaining a current and accurate waitlist.
Ensures that residents adhere to all provisions of the Lease and community rules. Utilizes the rental policy for rent collection procedures, including assessing charges and properly invoicing residents for damages, late fees, and other miscellaneous charges, following up with delinquent accounts daily, as well as sending notices for prepaid accounts.
Completes all Tax Credit move-in certifications and recertifications promptly. Sends reminder notices, as needed. Must be able to calculate the income and assets in compliance with SOME and industry standards.
Inspects and shows units, prepares lease package, performs lease orientations and signings, and submits relevant documentation to DCHA. Ensure timely and accurate certification for annual and interim
Responsible for entering work orders in Angus; reviews and tracks progress of service orders. Handles maintenance requests.
Assists in preparing for inspections and audits
Knowledge, Skills & Abilities: .
Must be familiar with housing management, the Low Income Housing Tax Credit Program, HUD, the Public Housing program/DCHA, and comply with Fair Housing laws
Must possess strong organizational skills, outstanding customer service, and demonstrate the ability to work as a critical member of a team that is committed to building strong communities
Proficient with Microsoft Word and Excel. Onesite/Yardi proficiency preferred
Excellent verbal and written communication skills
Self-motivated, detail-oriented, and patient
Reports to: Property Manager
To Apply: Go to our career page at *********************************************** click on the search icon to locate this position. Follow the instructions to complete your online application profile to be considered. No phone calls, please.
SOME, Inc. is a proactive equal-opportunity employer. We ensure that all qualified applicants are considered for employment without discrimination based on race, color, religion, sex, national origin, disability, or protected veteran status.
SOME, Inc. is deeply committed to ensuring the job application process is accessible to all users. If you require assistance or have any concerns about the accessibility of our website or the application process, please feel free to contact us at onlineaccommodations@some.org.
This contact information is specifically for accommodation requests and does not pertain to application status inquiries.
To read our EEO Policy Statement, please click here. To view our notices to employees and applicants for employment, click on their corresponding link: EEOC Know Your Rights Notice and E-Verify Program Notice.
Assistant Property Manager, Wheeler Terrace, DC
Assistant property manager job in Washington, DC
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Ensures a safe and attractive living environment for residents, exceptional quality and service, sustained resident satisfaction, operational efficiency, and strong financial results. Serves in the capacity of the Property Manager in his/her absence.
Consistently and genuinely demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE and SUCCESS in all activities and interactions.
Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
Implements sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
Complies with Enterprise Residential's policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures.
Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
Provides direction to the team in the absence of the Property Manager.
Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social, educational, planned activities and events.
Prepares, monitors, and distributes reports on a variety of operational and financial data.
Assists in processing property expenses such as vendor invoices.
Participates in and attends all required training sessions.
Keeps Property Manager informed of any information that could affect property operations.
Supports other communities as assigned by management.
Other duties as assigned.
SUPERVISORY RESPONSIBILITIES:
While this role has no direct reports, the Assistant Property Manager may act in a supervisory capacity, under the direction of the Property Manager. When participating in supervisory responsibilities such as recruiting, interviewing, hiring, and training associates; planning, assigning and directing the work of associates; appraising performance, rewarding and counseling associates; addressing complaints and resolving problems, s/he carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws.
ESSENTIAL SKILLS, EXPERIENCE AND TALENTS:
Minimum three years' experience in property management, leasing, or a related field.
High School Diploma or G.E.D.
NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
Ability to apply reason, logic, and problem-solving skills to resolve typical operational issues.
Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
Excellent interpersonal skills. Positive attitude, enthusiasm and energy. strong customer service orientation to older adults.
Strong attention to detail.
Ability to handle a high volume of telephone call.
Possess and maintain timely and reliable transportation.
Total Rewards at Enterprise:
You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
The base hourly rate for this role is $24/hour to $26/hour depending on level of skills and experience.
The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
Assistant Property Manager, Avalon/The Village at Chesapeake
Assistant property manager job in Washington, DC
Requirements
Required Education and Experience:
Associates degree or equivalent experience, plus an additional 2 years of related experience/ proven track record in similar function, i.e., occupancy, leasing, APM role.
Experience with site based affordable housing programs strongly preferred if applicable.
COS and/or CPO Certification strongly preferred.
Additional Eligibility Qualifications:
Multilingual skills strongly preferred and sometimes required, based on property needs
Ability to use and communicate through email required
Previous customer service experience
Strong computer skills: including MS Office suite, Outlook, and property management software, Yardi strongly preferred.
Successful completion of a background check and drug screening required.
Valid Driver's License and clean driving record required.
Vesta is an Equal Opportunity/Affirmative Action Employer. Vesta has an ongoing commitment to a diverse workplace free of discrimination and harassment. Vesta recruits, hires, trains, and promotes individuals in all job titles without regard to any protected characteristic, including but not limited to race, color, creed, religion, ancestry, sexual orientation, genetic information, national origin, age, sex, physical or mental disability, being a disabled veteran, veteran of the Vietnam era, or other eligible veteran, or any other protected category under any state or Federal laws. At Vesta, we are committed to a fair and equitable workplace.
Salary Description $25.00-$27.00/hr.
Assistant Property Manager I
Assistant property manager job in Washington, DC
ROSS Companies is looking to identify an experienced Assistant Property Manager for a property in NW Washington, DC. Your role will play a pivotal part in maintaining the property, handling tenant relations, and ensuring compliance with relevant laws and regulations.
Responsibilities
Perform building and public area inspections.
Assist in apartment turnover process and follow-up inspections.
Upon move-in, accompany new residents for inspection of apartment and completion of move-in checklist.
Prepare bank deposits and maintain all procedures relating to cash management.
Assist with collection of late rental payments and initiate eviction process when required.
Participation in occasional court appearances as a witness for the community, i.e., confirmation of lease requirements, outstanding rent balances, or testimony to defend claims against the community may be requested.
Prepare lease application documents for review by the Property Manager and/or the Regional Property Manager.
Greet/receive telephone and walk-in traffic interested in becoming residents of the community.
Assist with recording traffic information on daily logs. Perform Follow-up procedures for qualifying prospects and participate in programs for waiting lists, callbacks and market surveys.
Assist as needed during community emergency situations (example: snow, fire, flood, natural or man-made disasters).
Attend seminars, classes, or community staff meetings for policy updates, reviews, or instructions for equipment use and conform to changes in government regulations.
Immediately report hazards and safety concerns to the Regional Property Manager.
Required Experience/Skills
0-3 years experience with multi-family housing, apartment leasing, apartment maintenance, employee supervision, landlord-resident relations; knowledge of appropriate and effective conduct during emergency situations; demonstrated and developed organizational and administrative abilities; efficient communication skills toward public, residents, employees, state and local authorities, and upper levels of management; and knowledge of accounts payable and receivable functions essential.
Note: These characteristics are not in any specific order of importance, and all functions of this position may not be included. Some candidates for this position may not possess all of the above-mentioned qualifications and will be considered for employment based on previous background and experience.
Required Education
Bachelors Degree in Residential Property Management or Business Administration, preferred. Experience will be considered in lieu of college degree.
This does not list all the duties of the job. You may be asked by supervisors or managers to perform other functions and duties. You will be evaluated in part based upon your performance of the tasks listed in this .
Management has the right to revise this at any time. This job description is not a contract for employment, and either you or the employer may terminate employment at any time, for any reasons.
ROSS Companies is an Equal Employment Opportunity Employer.
Auto-ApplyAssistant Property Manager
Assistant property manager job in Washington, DC
Atlantic Pacific Companies is a dynamic industry leader, with a growing and diverse portfolio of properties throughout Florida, Georgia, Texas, California, North Carolina, and Washington, D.C.
We are looking for passionate people who enjoy challenges and helping others. Does this sound like you? Join us!
Our Company is seeking: An experienced and highly motivated Assistant Property Manager for our Affordable Community of 39 units in Washington, D.C.
Schedule: Monday - Friday 8:00am-5:00pm
Job Type-Full-Time
Job Description Summary
The Assistant Property Manager is responsible for assisting the Property Manager in the overall operation of the property, and the day to day implementation of policies, procedures and programs that ensure a well-managed, well-maintained building. The Assistant Manager will be asked to assume greater responsibilities, as well as knowledge of all aspects of property management. An Assistant Property Manager must display maturity and good judgment. The Assistant Property Manager will be well versed in LIHTC and Affordable Housing operations with proven success in turnaround or renovated properties.
Responsibilities
Answer telephones and provide leasing information, schedule appointments for tours, take maintenance requests, assist residents with needs, etc.
Works closely with the Property Manager in learning all aspects of management, including administrative and financial duties.
Assist in the handling of resident service request and various concerns as required.
Manage the collection of rent and submit notices as required.
Physically walk and inspect property on a daily basis, checks on vacant apartments.
Assists with creating monthly reports including but not limited to renewals, rents, leasing, traffic and resident retention programs HUD/LIHTC compliance paperwork accurately and timely.
Several administrative duties.
Requirements
Associate degree preferred but not required.
One year of LIHTC/Affordable housing experience required.
Proficient in internet software; systems software Microsoft Office (Excel, Word, Power Point, and Outlook).
Industry Software Bluemoon, Yieldstart preferred
Onsite or Yardi (CRM, Voyager, P2P) required.
For more information, please visit Our Website
Follow Us: Facebook LinkedIn Twitter
Atlantic Pacific Companies is a drug-free workplace.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Disclaimer: The tasks and responsibilities listed are not the only ones applicable to the positions
Regional Property Manager (DC Metro Region) Multi-Family Affordable Housing)
Assistant property manager job in Washington, DC
Regional Property Manager Residential Multi-Family Affordable Housing - Washington, DC Metro Region SUMMARY: The Regional Property Manager is responsible for managing operations and maximizing financial value of a diverse, multi-site residential portfolio of affordable (LIHTC, HUD Section 8, etc.) apartment communities. An associate in this position will be assigned by the VP to manage different properties in a region; this region will be primarily in the Washington, DC (MD/DC/VA) Metro Area, including properties in Washington, DC proper, such that routine daily/weekly travel to multi-family apartment communities will be required. The duties include achieving the financial and operational goals of the owner's, the company, and of the region. The Regional Property Manager leads on-site staff to ensure a sufficient flow of revenue by maintaining a high percentage of apartment unit occupancy, adherence to property standards (to include unit turns and routine maintenance, grounds at a functional and high aesthetic level), Owner and resident satisfaction and controlling expenses.
NOTE: This role is not a work-from-home role, and will require the selected individual to be based in the Washington (DC/MD/VA) metro region nearby the properties that will be within the RPM's portfolio. Regular travel to be on-site daily in support of properties in this region is a requirement.
ESSENTIAL DUTIES AND RESPONSIBILITIES includes the following. Other duties may be assigned.
Responsible for the overall operations of assigned properties
Review monthly financial reports, prepare owner reports and attend asset management meetings
Answer questions from owner, government agencies, financial institutions, auditors, accounting, staff, etc.
Hire, oversee and evaluate staff, approve raises, counsel and administer personnel decisions
Monitor compliance with federal, state and local regulations as well as Company policies and procedures, etc.
Review leases, rules and regulations, contracts, licenses.
Review rent schedules, personnel files and resident files.
Review Delinquency Report, bank deposits, equipment inventory, inspections, etc.
Inspect site and implement standards.
Supervise, train and conduct staff meetings with Community Managers and other team members.
Enforce safety standards and training for staff.
Follow up as needed on all aspects of property management.
Prepare and implement budget.
Negotiate contracts on behalf of the property(ies)/company subject to approvals.
Prepare for regulatory agency inspections.
Any other tasks, duties, projects, and responsibilities as assigned by management.
Qualifications:
The Regional Property Manager will have the following qualifications:
Minimum 5+ years-experience in affordable LIHTC & HUD Project Based Section 8 multi-family affordable housing property management. Successful experience with certifications, recertifications, REAC/NSPIRE inspections, and MORs is required.
Working knowledge of all aspects of property management, accounting, inspections, collections, evictions, marketing, etc.
Willing to travel extensively to be on-site at properties within the RPM's assigned portfolio. Travel is typically daily but, often multi-day to properties within the region.
Possesses Washington, DC Property Manager's License
Understanding of financials, budgets, regulations, all applicable affordable programs, local and state statutes.
College degree preferred, but not required. CPM/HCCP/COS/certification or equivalent strongly preferred.
Superb organizational and time-management skills, able to multi-task.
Customer service - common courtesy and good communication skills with residents, clients, employees, and other individuals at all levels.
Works well with minimal supervision and direction.
Strong leadership, management, and supervisory skills.
Work days, evenings and weekends as needed.
Ability to train and evaluate others, and develop skills and effectively manage performance.
Computer skills - Site Accounting Program, Word, Excel, etc.
Strong resident relations skills, and a role model in conflict resolution and customer satisfaction
Must have a valid driver's license and reliable transportation to provide effective coverage and oversight for assigned community portfolio.
Other tasks, projects, responsibilities as assigned by management.
This role is exempt and has an anticipated annual pay range of $85k-110k for a new employee depending on a number of relevant factors including individuals' experience, qualifications, knowledge, skills, abilities, client/property or company budgetary limitations/guidelines, and other job-related company and market considerations. This position may be eligible to receive discretionary and/or performance-based bonuses on a spot or annual basis, which are variable depending on individual merit/performance, budgetary limitations, company performance, and other job-related factors. This non-exempt role will be eligible for overtime for all hours worked in excess of 40 per week. Full-time positions (30+ hours/week) are eligible for 2 weeks paid vacation, 1 week sick leave, 11 paid holidays, and health & welfare benefits as outlined on the Company's website. To learn more about our company and our benefits, go to: *****************************
Pratum Companies is committed to a diverse workforce and is an Equal Opportunity Employer.
Auto-ApplyProperty Manager II - Bellevue
Assistant property manager job in Washington, DC
Liberty Military Housing - Own your passion for service!
At Liberty Military Housing
we're here to serve those who serve our country by providing military families with comfortable, well-maintained homes in inviting communities across the United States. We take great pride in our highly trained team of professionals. With a blend of property management and military backgrounds, our employee-owners bring a proactive, solution-oriented mindset, along with unparalleled levels of empathy and understanding for our residents and one another.
Liberty Military Housing
is dedicated to helping our employees develop personally and professionally and provides an unprecedented 150+ hours of professional development annually to each employee-owner. Camaraderie and collaboration form the foundation of our culture. We put people first, honoring one another's diverse experiences, ideas, and contributions to our shared success. We strive to bring out the best in each other so we can do outstanding work and positively impact the lives of military families.
We're always looking for dedicated team members in a variety of roles to help create meaningful results that help us meet our company goals. We offer an excellent benefits package, training, development, and opportunities for advancement, so if you're ready to grow your career, take a look at our current job openings and become an employee-owner at Liberty Military Housing.
Responsibilities
A Day in the Life of a District Manager II (Property Manager II):
As a Liberty Military Housing District Manager II, you will be responsible for overseeing the operations of a multi-family residential community. Your role is responsible for the property's financial success, supervising the performance of on-site personnel and providing a quality living experience for our residents. You must be able to effectively lead and motivate others to perform quality work in a safe manner and deliver on our mission of providing exemplary service in accordance with Liberty Military Housing's quality customer satisfaction standards.
A District Manager's Responsibilities include, but not limited to:
Leadership:
Manage, hire, schedule, and develop the on-site team, including office and maintenance personnel.
Evaluate the efficiency of staff and provide on-going training, coaching, counseling, and supportive leadership.
Ensure all employees comply with company policies and procedures, and complete required training (i.e. on-line, instructor-lead, etc.) in a timely manner.
Operational/Administrative:
Responsible for the community budget and achievement of operational, financial and occupancy goals which includes overseeing, reviewing and monitoring all district accounting and financial matters (Processing of A/P, A/R, delinquencies, process PAF's, budget approvals, collections, invoicing, etc.).
Provide constant vendor/contractor communications concerning scheduling, billing, vendor relations and certificates of insurance.
Oversee all Capital Expenditure projects for the community (i.e. approvals, letters, tracking, scheduling, and inspections).
Participate and oversee staff in outreach marketing activities (i.e. market surveys, shop competitors) on a regular basis to obtain prospective residents.
Conduct regular property walks/inspections (grounds, common areas, parking lots, maintenance shop, community rooms, make-readies, quality control, etc.) to ensure community is well maintained according to LMH's quality standards.
Ensure make-readies and other maintenance projects are completed accurately and timely by maintenance staff according to LMH's quality standards.
Contribute to a safe and secure environment, reporting potential safety hazards and adhering to all company safety policies, practices and regulations.
Comply with all federal, state and local applicable laws, including Fair Housing, OSHA safety regulations, local applicable laws regarding health, safety or environment, and LMH Standard Operating Procedures and Policies.
Operate a company or personal vehicle to travel to various locations for work purposes.
Resident Relations:
Ensure resident concerns and requests are responded to on a timely basis to ensure resident satisfaction.
Work in conjunction with district staff/community services team to develop and/or implement resident retention programs (i.e., resident functions, monthly newsletters, etc.).
Consistently ensure policies of the community are followed by residents and take appropriate/corrective action when necessary.
Qualifications
What A Property Manager Needs for Success:
Minimum of 3 years' experience in the property management industry (previous supervisory experience preferred).
Proven success demonstrating leadership, customer service, problem-solving, decision-making, multi-tasking, communication, and organizational skills.
Ability to encourage a positive and collaborative team environment.
Certified Apartment Manager (CAM) or Accredited Resident Manager (ARM) preferred.
Fair Housing certification - must obtain Fair Housing certification within 2 weeks of employment.
Experience with and understanding of budgets and financial operations.
Effective communication and interaction with management team, military partners, subordinates, vendors or residents; sufficient to exchange or convey information and to give and receive work direction.
Ability to multi-task, prioritize and delegate duties to ensure operational objectives are achieved.
Possess a positive and professional demeanor in all business interactions, under all circumstances.
Proficiency and working knowledge of personal computers: keyboard, internet search, email correspondence, math, Microsoft Office, including Word, Excel, and other software applications preferred (i.e. Yardi, Payscan).
Must possess a valid driver's license. Ability to operate a company or personal vehicle or electrical cart.
Ability to travel to other regional locations for work, training, meetings and other work-related activities.
Available to work a flexible schedule including weekends, off-hours and emergencies as required.
What We Provide You:
Liberty Military Housing takes into consideration everything from career development to family matters, and health & wellness. We are committed to offering our team members a wide range of benefits, including the following:
Medical/Dental/Vision Insurance*
Life and AD&D Insurance
401k Retirement Plan w/company match
Employee Stock Ownership plan
Incentive Bonus Program
10 Paid holidays per year
40 hours Paid Sick Leave per year**
80 hours Paid Vacation per year**
* Medical/Dental/Vision insurance eligible after 30 days of full-time employment.
**Vacation and sick time are based on the employee's hire date.
Pay Range $72,000.00 - $80,500.00 Annually
Auto-ApplySenior Commercial Property Manager
Assistant property manager job in Washington, DC
Senior Commercial Property Manager
Reports to: Senior Regional Director
Compensation: $85,000.00-$100,00.00 annually, eligible for 10% bonus
Benefits: Health, dental, and vision insurance, 401k with 4% match, paid time off, 12 paid holidays, tuition assistance, life and disability insurance, and more.
The UIP Companies, Inc. (UIP) has an opening for a Senior Commercial Property Manager with experience in retail, office, and/or industrial properties. The ideal candidate will be a self-sufficient, self-starter who is detail oriented and extremely organized. They possess a passion for world-class customer service and thrive in a fast-paced, dynamic environment.
Responsibilities
Leasing
Manage the selection of leasing brokers, obtain quotes and comps, attend calls with investors, generate weekly leasing reports, coordinate with external broker for access/showings of vacant spaces to prospective tenants.
Track upcoming lease expirations and renewals and alert management to same.
Send out tenant open/close notifications including temporary closures/openings, and subleases/assignments. Perform final walks of spaces and collect keys during space turnover.
Coordinate tenant moves (in and out) of leased premises.
Lease Administration
Assist in the preparation and review of financial reporting (annual budgets, monthly reporting, quarterly accruals, variances and expenses) and process monthly accruals as directed.
Prepare annual estimated and reconciled Triple Net charges (i.e. taxes, CAM, insurance, etc.) and letters for applicable tenants, and handle tenant inquiries and questions.
General Property Management
Manage multiple sites to ensure the goals and objectives of each asset are achieved, ensure all tenant obligations under the terms of the lease are met, and tenants are compliant with site regulations.
Manage the accounts payable process, which includes researching and coding invoices and running reports.
Participate meaningfully in annual budgeting process and discuss budgets with investors.
Complete other various projects and duties as assigned.
Customer Service
Field tenant, customer and construction comments and complaints and responding when necessary.
Enter work orders, audit, and close-out work orders upon completion.
Establish and maintain a professional working relationship with all tenants.
Coordinate with the maintenance team for requests including HVAC, pest control, and lighting.
Maintain/update tenant contact lists for regular and after-hours communication.
Be available for after-hours emergencies, and coordinate with on-call techs.
Generate and distribute tenant notifications related to testing, manage requests via tenant coordination or management, power outages, violations, parking assignments, and traffic impact and handle tenant questions and inquiries.
Maintain alcohol licensing updates and compliance for restaurant users as needed.
Physical Asset
Assist with the direction and facilitation of tenants requests for facility, janitorial and security assistance.
Coordinate with Development Team on re-development projects affecting retail spaces.
Maintain/update tenant required maintenance spreadsheets HVAC, pest control, plumbing, elevator, etc.
Obtain quotes for building services, review contracts and agreements, and provide recommendations.
Prepare contracts, including vendor maintenance forms and change forms, as needed, along with scopes.
Order property signage and uniforms as needed.
Perform property inspections.
Qualifications
7+ years of experience in commercial property asset management, retail, office, and/or industrial properties
Must have experience managing a minimum of 8 commercial properties
College degree or continuing education courses in related fields
Experience with CAM reconciliations, lease abstracts, lease negotiations, retail and commercial tenant management, rent collections and collections suits
Proven ability to organize and handle multiple tasks simultaneously with the competence to manage time efficiently
Intermediate skills in Microsoft Office programs including Outlook, Word, Excel
Demonstrated experience with Yardi and Commercial Cafe
Strong verbal and written communications skills
Must possess a strong attention to detail
Demonstrated ability to be self-sufficient and work independently
Proven customer service skills, with an ability to calmly resolve disputes or complaints
Must be flexible and able to adapt quickly with different projects in a fast-paced environment
The UIP Companies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, sexual orientation, protected Veteran status, or any other applicable legally protected characteristics.
Association Property Manager (Onsite)
Assistant property manager job in Washington, DC
Full-time Description
Who We Are
Tracing our original history back to 1920, EJF Real Estate Services has been a family-owned, family-operated business focused on residential property management and real estate sales in the Washington DC metropolitan area for over 30 years. Today, we are the largest DC-based property management company servicing hundreds of clients across the DMV. Our extensive market knowledge, hands-on industry experience, and best-in-class customer service work together to help communities thrive. Want to join in on the fun?
What You Do
As the Onsite Property Manager, you will be responsible for creating a welcoming atmosphere for the property by monitoring business operations, coordinating member events and meetings, tracking member complaints and requests, surveying members, keeping residents and the community informed of important matters, and assisting the Board of Directors (the “Board”) and officers with recordkeeping and oversight responsibilities and duties as requested.
Requirements
Develop member service objectives and strategies in coordination with the Board and property members.
Provide responsive, high-quality service to staff and residents.
Answer resident inquiries, log resident issues or concerns, and take appropriate action.
Provide accurate, complete and up-to-date information in a courteous, efficient and timely manner.
Ensure property notifications and other resident communications are accurate and timely.
Develop schedules and methods for surveying members and obtaining member input on proposed capital improvements, events and other appropriate matters.
Monitor business operations, report infractions, review company policies and proposals for possible risks and liabilities, and research legal requirements for new initiatives and ongoing matters.
Analyze internal business systems to ensure compliance with legal regulations, industry norms and ethical standards.
Monitor security cameras, exterior doors to the building and maintain a secure environment for our residents.
Monitor building communications and make recommendations to including announcements via email and to individual units, notifying units of scheduled inspections, and posting notices.
Plan community initiatives and report on community building activities.
Prepare quarterly and annual reports to members Provide Members with Monthly Receipt.
Assist with answering after-hours emergency calls promptly.
Accepts deliveries, keeps the package log, and notifies residents of their deliveries.
Monitors security cameras, exterior doors to the building and maintain a secure environment for residents.
Responsible for performing other specialized duties related to the overall management to property.
Resident Relations:
Listen to resident requests, concerns and comments.
Answer questions from residents about community, repairs, Rules and Regulations, etc.
Act as liaison between board and members/residents.
Ensure resident compliance with established policies and procedures.
Handle resident issues within the guidelines of the various property policies and the governing documents.
Ensure all residents are informed of key property events and ensure that communications are timely, thorough, and proofread, and utilize a format approved by the property.
Review and track violation notices and fines.
Evaluate resident appeals to violation notices issued to them and recommend a course of action.
Handles building communications, including sending announcements via email and to individual units, notifying units of scheduled inspections, and posting notices.
Compliance:
Develop internal policies and procedures designed to ensure compliance with appliable HUD rules, laws and other regulations.
Research legal requirements pertaining to federal housing subsidies and other regulatory matters.
Conduct compliance reviews and report results.
Recommend the staffing, resources, and corrective action needed to improve the property's scores on compliance examinations and audits and to be eligible for mark-to-market increases in housing subsidy payments.
Meeting Attendance and Compliance:
Meet regularly with property staff to review open issues and work orders.
Meet with the property officers and directors as needed.
Attend regular and special Board meetings.
Record Maintenance:
Keep track of relevant dates and schedules
Create and maintain the Board's recordkeeping and filing system.
Consistently work to ensure information is accurate and accessible.
Finances:
Assist in the preparation of the fiscal year budget.
Review the monthly financial reports.
Property Inspection:
Conduct regular inspections of all common areas of the property, including the hallways and exterior.
Complete work orders for any items noted during the inspections.
Maintain a list of items which need improvement.
Qualifications:
This position requires a High School Diploma. Some college coursework helpful.
Three plus years of proven property management experience. Other real estate and/or property experience a plus.
Professional designation (CMCA, AMS PCAM) as prescribed by the Community Association Institute is preferred.
Strong communication and customer service skills.
Strong interpersonal skills and ability to communicate at all levels.
Project management and/or ability to multi-task and manage deadlines.
Experience working with contractors.
Some financial or accounting experience helpful.
Able to work independently and proactively.
Must have technical skills in email and computer software and programs.
Customer orientation and ability to adapt/respond to different types of personalities.
Excellent communication and presentation skills
Ability to multi-task, prioritize, and manage time effectively.
What We Offer
EJF offers a comprehensive health benefits package that includes medical, dental, and vision insurance, employer-paid Life and Disability insurance, and 401(k) plan with company match. EJF is an equal opportunity employer and provides reasonable accommodation to qualified individuals with disabilities. All qualified applicants will receive consideration for employment without regard to any protected category under Federal law or laws of the District of Columbia. If you are an applicant that requires reasonable accommodation, please email us at ********************.
Property Manager
Assistant property manager job in Washington, DC
Our client District Alliance for Safe Housing, DASH, is an innovator in providing access to safe housing and services to survivors of domestic and sexual violence and their families as they rebuild their lives on their own terms.
Reporting to and partnering with the Chief People & Culture Officer, the Property Manager will provide
leadership execution for all responsibilities related to the Cornerstone building and DASH Properties, LLC. The
Property Manager is a strategic partner, a critical thinker, and willing to challenge the status quo to reach new
growth and vision levels.
DASH's Property Manager will have a passion for DASH's mission, excellent interpersonal skills, a significant track
record as a leader of people and consummate professional in the property management space, along with the
ability to distill and communicate complex matters with clarity and confidence.
The Property Manager shall be responsible for managing and operating DASH properties. Their responsibilities
will include personnel oversight, resident services, license agreement administration, file management and
compliance, budget administration, building maintenance oversight, expense management, construction
management, and contract compliance. Working in close partnership with the program teams, the Property
Manager will oversee the maintenance of DASH's residential properties ensuring the properties adhere to health
and safety codes and communicating with residents to collect the necessary compliance documents and address
all maintenance needs.
The Property Manager shall be committed to delivering superior results in overall building maintenance &
operations, resulting in the highest level of owner and resident satisfaction while meeting or exceeding the
financial objectives. This position is in-person located in Washington DC.
In addition, per our existing Covid-19 testing & vaccination policy protocol, every employee is required to be fully
Covid-19 vaccinated or have an exemption form, medical or religious, on file with the People & Culture
Department prior to the start date.
Position Responsibilities:
Resident Relations: (30 %):
∙Maintain excellent resident relations by being available and attentive to resident needs and by
maintaining a pleasant and friendly attitude.
∙Identify and address issues professionally, promptly, courteously, and constructively.
∙resident activities per DASH policies, approved budget, and programing department input.
∙Coordinate resident requests for additional services, including the timely initiation, tracking and close-
out of all service requests, as well as resident move-ins and move-outs.
∙Coordinate collection efforts with DASH Properties LLC Assistant/support staff to ensure prompt receipt
of any necessary documents.
∙Partner cross functionally on life safety matters, including coordinating alarm drills, overseeing private
security, assessing ongoing security needs, and executing on any existing security plans as need
develops.
Financial Management: (20%):
∙Manage annual operating and capital projects per the approved budget.
∙Be knowledgeable of and adhere to DASH policies and procedures for financial processes, including
2 | DASH -FY22
procurement.
∙Provide property owners with monthly property status updates.
∙Review monthly reports with DASH's Finance Controller to discuss actual costs, variances, the status of
ongoing projects, and reforecasts.
∙Review and approve all property invoices for assigned buildings.
∙Partner with DASH's Financial and Executive Teams to develop draft annual budgets.
Administration: (35%):
∙Be knowledgeable of the terms, conditions, and requirements of each license agreement and ensure that
both resident and owner obligations are met.
∙Maintain accurate license agreement files, resident and vendor flies, resident contact list, resident
service request systems/logs, key control, fixed asset inventory, vacancy reports, emergency plans,
incident reports, insurance claims, utility reimbursements, insurance certificates, occupancy certificates
and other building records as necessary, utilizing the highest consideration and care for the confidential
nature of DASH resident information and DASH records compliance and audit requirements.
∙Manage annual HUD HOME Program compliance and reporting.
∙Coordinate with maintenance and housekeeping teams to ensure any vacant/available space is
ready for immediate occupancy & secured.
∙Inspect all areas of the property regularly and supervise building staff to ensure that daily
building operations are in keeping with company standards, including developing and managing
execution of a preventative maintenance plan.
∙Bid and administer all contracts and proposals for service in conjunction with the property
within the approved budgeted amounts and following operating procedures.
Team Management (15%):
•Attract, develop, coach, and retain high-performance team members, empowering them to elevate their
level of responsibility, span of control, and performance.
•Be responsible for on-site personnel oversight and training.
•Provide leadership, direct supervision, and support to the Property Management team to ensure
consistent policies, procedures, and practices are developed, implemented, and maintained in staff
supervision, development, and training.
Other duties as assigned or required.
Qualifications
Education:
•High school or equivalent (Required)
•Bachelor's degree in Business Administration or related discipline preferred
Experience:
∙2+ years of on-site real estate, property management or related experience
∙3+ years of customer service experience preferred
∙3+ years of supervisory experience.
∙Ability to complete necessary HUD certifications within 60-days of employment
∙Comfort and familiarity with working on multiple projects and competing deadlines.
∙Experience ensuring effective communication and collaboration cross-functionally with diverse
3 | DASH Job Description -FY22
stakeholders with varied property management knowledge backgrounds.
∙Experience producing strong written materials including resident communications and standard
operation procedures.
∙Proven experience successfully partnering cross functionally to manage critical fiscal management
systems.
Technical Requirements:
Proficiency in the following software programs is necessary for this role:
∙Property Management software such as Buildium
∙Project management software and tools such as Monday.com, Trello, Asana
∙Microsoft Office, including Word, Excel, PowerPoint, Outlook
∙Internet Browsers (Firefox, Chrome, Internet Explorer)
Additional Information
Scott & Crosby Staffing, Inc. values a diverse workplace and strongly encourages women, people of color, LGBT individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply.
Scott & Crosby Staffing, Inc. is an equal opportunity employer. Applicants will not be discriminated against because of race, color, creed, sex, sexual orientation, gender identity or expression, age, religion, national origin, citizenship status, disability, ancestry, marital status, veteran status, medical condition or any protected category prohibited by local, state or federal laws.
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Founding Property Manager (NOVA General Manager)
Assistant property manager job in Washington, DC
Atlas Lane is a full-service leasing and property management company serving the single-family rental (SFR) housing sector. Headquartered in Washington, DC, Atlas Lane works directly with hundreds of small property owners and thousands of renters to provide great homes that also make for sound investments. Atlas Lane is on a mission to build a world where everyone lives in the right home at the right time, so they can focus on what fulfills them.
Job Description
We're looking for an entrepreneurial, high-performing property manager to help launch Atlas Lane in Northern Virginia (NOVA). As our first Property Asset Manager in the NOVA market, you'll have the opportunity to build a team from scratch and define the market for our company. Working with the back office services we've built out (bookkeeping, application processing, maintenance and repair support), you'll manage our NOVA portfolio and help us become the market-leading single family property manager in the area.
If you've ever wanted to join a company from the ground up and control your own portfolio of business, let's chat.
Your Opportunity:
Become an entrepreneur within the safe confines of an established business.
Build your own portfolio with limitless income potential as your rent roll scales.
Work within an established property management business with sound financials and the ability to meaningfully invest in making you successful.
Build a team and contribute to a culture of hard-work and merit without sacrificing work-life balance.
Work with a team of passionate A+ players looking to modernize a traditional industry.
Your Responsibilities:
As a Property Asset Manager, you'll be the quarterback for our owner's properties -- their single point-of-contact to provide status updates, recommendations, and manage any ongoing projects at the home. You'll work with our Maintenance and Repair Phone Triage, Bookkeeping, and Application Processing teams to resolve issues quickly and ensure the ball is never dropped.
Onboarding new clients (and their properties) into the Atlas Lane ecosystem: collecting key information, setting expectations, ensuring state/municipal compliance, and ensuring a smooth transition to management. You'll perform our comprehensive onboarding inspections (and, eventually, work with a full-time Maintenance & Repair Coordinator to do so), creating punch lists of work to be done, reviewing/approving quotes, and managing the various vendors required to get the home "Rent Ready".
Identifying, evaluating, and onboarding new vendors into the Atlas Lane network to support our growing collection of homes.
Managing ongoing Maintenance and Repair projects, ensuring our various vendors are resolving issues quickly and cost effectively.
Working with our bookkeeping team to run weekly billing, monthly rent collection, and monthly Owner Disbursement efforts for your portfolio.
Marketing soon-to-be vacant properties for-rent online; Providing updates and recommendations to your clients in an effort to maximize speed to lease; Conducting tours for interested prospective tenants; Recruiting and training part-time Leasing Consultants to help perform tours.
As our NOVA portfolio grows, you'll have the opportunity to recruit, train, and coach new members of the NOVA team (Property Managers, Leasing Consultants, M&R Coordinators) as Atlas Lane further expands into the market.
Qualifications
Minimum 3 years of experience in residential single-family home Property Management.
Must have a valid VA Real Estate License.
Knowledge of VA real estate law, rules, and regulations.
B.A. preferred, High School Diploma required.
Tech savvy with the ability to use G-Suite products and property management software, bonus points for experience with Appfolio or Showmojo.
High degree of accuracy, organization, and attention to detail.
Strong interpersonal skills (both verbal and written) and the ability to cultivate relationships.
Strong problem solving and analytical skills
Additional Information
About You
You're Exceptionally Organized.
You never drop the ball, forget to send that email, or forget to follow up.
You're Self Reliant.
You know what you know, and you know how to ask for help on what you don't. Once you confident enough to execute, you're capable of doing so with minimal oversight.
You're a Problem-Solver, First and Foremost.
You're obsessed with solving problems and will do whatever-it-takes to solve them.
You Care About Making an Impact.
You want to make a difference: in how people behave or how the world perceives a job/role/function, and you want the freedom and capability to make that difference.
You're a People Person.
You can connect with people from all walks of life - old or young, white collar or blue collar.
You're Self-Aware.
You're highly reflective and capable of effectively communicating your feelings in near-real-time.
You're Open.
You hate resentment and you love open communication, even the hard conversations.
All your information will be kept confidential according to EEO guidelines.
Community Manager
Assistant property manager job in Washington, DC
As a Community Manager at Potomac Place Towers in Washington D.C., you will provide strong leadership and management direction on behalf of Board of Directors and FirstService Residential. This position will oversee the entire operation and consistently adhere to and execute the mission and vision of the Board and community. This position has oversight of all aspects related to the business and operations of the community. This role creates a single point of contact in the community, enhances communication and creates effective oversight of staff and operations. The Community Manager has the sole duty of the day-to-day operations, legal compliance and overall oversight of the association and staff.
Your Responsibilities:
* Provide leadership and direction in the development of short-term and long-range plans. Develop recommendations for goals and action plans to achieve Board objectives. Lead annual goal setting.
* Review organization structure, s, and functions. Make recommendations to the Board as to any potential changes.
* Partner with public, private and volunteer organizations to provide community services when necessary.
* Support the activities of the various Board sub-committees.
* Knowledge of all Community Governing documents. Provide recommendations on revisions.
* Continual process of seamless connection between the Board of Directors and committees.
* Provide community leadership and guidance to ensure that the needs or desires of the homeowners are being addressed.
* In partnership with the Board, create, or cause to be created, and implement the annual working budget, subject to approval by the Board of Directors.
* Monitor and report on the monthly financial position of the association.
* Provide leadership to each meeting involving the Board of Directors in terms of agenda support and written and oral reports. Summarize the priorities of each meeting with appropriate follow up.
* Recruit, hire, train and supervise all community staff in accordance with the documented management plan, if applicable.
* Work closely with local emergency organizations to maintain established emergency and community evacuation plans as appropriate.
* As appropriate, confer with other departments, divisions and outside agencies, including community groups and organizations. Identify, develop and implement programs to meet community needs.
* Assess and monitor community needs: identify opportunities for improving service delivery methods and procedures and developing new programs. Implement programs or improvements.
* Attend and participate in professional group meetings. Stay abreast of new trends and innovations in the fields of community management and community programming.
* On-site visibility throughout the common areas and facilities.
* Understanding of all agreements for corporate implementation.
* Ensure adherence to master calendar, maintenance calendar, association budgets and subsidy program.
* Review corporation policies on an ongoing basis to ensure compliance with civil code, declaration and other requirements of governing institutions.
* Perform building inspections of interior and exterior of property and prepare action plan for opportunities.
* Shall at all times ensure due diligence for the protection of client's funds, property and assets against all reasonably foreseeable contingencies or losses.
* Regular attendance and punctuality
Skills & Qualifications:
* Bachelor's degree in business or related field from an accredited college or university, and three years' experience in Property Operations, Hospitality or Construction; or equivalent combination of education and experience. Must have any state specific certifications and licenses or they are preferable to not required by the state.
* A minimum of seven years of successful community management experience or equivalent professional experience in a related field, with at least 4 of those years responsible for a staff with a variety of expertise, background and job assignments.
* Management experience in a small or medium-sized organization including responsibility for more than one functional department or division preferred.
* Understanding of physical building management, Condominium law, financial planning and law affecting property management.
* Valid Driver's License and State Mandated Vehicle Insurance
* Commitment to obtain CPM, PCAM, ARM or AMS designations or equivalent.
What We Offer:
As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, vision, and others. In addition, you will be eligible for time off benefits, paid holidays and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation:
$115,000 - $130,000 / annually
Disclaimer Statement:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties and responsibilities to this job at any time.
Regional Property Manager - Multifamily
Assistant property manager job in Washington, DC
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
Hines is continuing to grow our luxury multifamily portfolio and is looking to add experienced Regional Property Managers in Denver, Chicago, Washington DC, Baltimore, and San Francisco.
As a Regional Property Manager with Hines, you will be responsible for supporting and executing company strategies related to property management operations by directing the Managers across your assigned portfolio of multifamily properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:
* Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio
* Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives
* Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices
* Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices
* Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth
* Lead and support property due diligence efforts including but not limited to audits, financial performance reviews, and physical inspections, ensuring accurate evaluation or acquisition or disposition opportunities
* Provide recommendations and operational insights that inform underwriting assumptions and transition planning
* Participation in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators
* Collaborate with owners, investors, and management partners to resolve escalated issues and implement best practices across the portfolio
* Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio
* Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members
* Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs)
* Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents
* Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information
Qualifications
Minimum Requirements:
* High school diploma or GED from an accredited institution required
* Bachelor's degree preferred
* Five or more years supervisory experience in residential operations and two or more years of portfolio management
* Experience with third-party management strongly preferred
* Experience in Due Diligence, RFP analysis and presentations is preferred
* Experience with overseeing lease up properties is a strongly preferred
* Industry certifications (e.g., CPM, CAPS, CAM, etc.) preferred
* Demonstrates leadership and management skills
* Ability to work in a team-oriented environment
* Possesses professional written and verbal communications skills
* Demonstrates strong attention to detail
* Working indoors 95% and outdoors 5% of time
* Frequent travel required
* Compensation
* San Francisco - $165,000 - $ 204,000 + 20% bonus potential (depending on experience)
* Washington, DC - $150,000 - $185,000 + 20% bonus potential (depending on experience)
* Chicago - $145,000 - $177,000 + 20% bonus potential (depending on experience)
* Denver & Baltimore - $135,000 - $167,000 + 20% bonus potential (depending on experience)
* Benefits Information: *******************************************
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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