Property Manager
Assistant property manager job in Naples, FL
Storage King USA has an immediate opening for a property manager at our location in XXXXXXXX. We are looking for individuals to join our team with customer service, retail, restaurant, sales, marketing, or property management experience. We are open to a wide variety of candidate background experiences associated with direct contact with the public.
As a Property Manager, you will be part of a fast-growing team, have an inclusive company culture, and career development opportunities. You will lead the daily operations of the storage facility and manage a team and customers renting storage units. Our customers are a top priority and your interactions with customers make a difference.
This is a full-time, hourly position with some weekends required.
Essential Duties and Responsibilities:
* Renting storage units, parking space, and selling store merchandise.
* Converting telephone and walk-in inquiries into storage rentals.
* Operate the property within the budgeted guidelines established by Storage King USA leadership.
* Schedule all contractors for any other services needed. Inspect all work performed prior to approval for payment to contractors.
* Enforce a fair and comprehensive rental collection practice as dictated per policy. Be present for auctions of delinquent tenants and evictions.
* Directs activities of all on-site personnel and maintains a great working environment.
* Post, collect, track, and manage delinquency of rental and other income.
* Ensure desired renewals are being captured at the highest rate possible.
* Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
* Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks.
You Will Make An Impact By:
* Going above and beyond for our tenants - striving to uphold Storage King USA high standards of customer service.
* Being dedicated to Storage King USA Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.
Storage King USA offers an inclusive, supportive, and encouraging work environment along with a competitive pay structure, and excellent comprehensive benefits package including:
* Medical, dental, and vision insurance options at an affordable rate,
* 401(k),
* Comprehensive perks discount program across the country,
* Paid holidays and paid time off,
* Bonus opportunity,
* Career growth opportunities,
* Training and development,
Requirements
* Solid communication and organizational skills.
* Basic computer skills and proficiency in Microsoft Word and Excel.
* Provide best-in-class customer service to new and existing customers.
Assistant Property Manager, Fort Myers, FL
Assistant property manager job in Fort Myers, FL
Job DescriptionForest Properties Management, Inc seeks an experienced Assistant Property Manager for our property located in Fort Myers, FL. The Property Manager provides high-quality customer service by fostering a positive and collaborative relationship with colleagues, vendors, contractors, potential and existing residents, communities, and associated agencies.We are specifically seeking someone with leasing experience.
Essential Duties & Requirements:
Customer-facing and responsive to in-person inquiries and phone calls.
Responsible for all phases of the leasing cycle: post apartment vacancies; process new applications & communicate application status; enter payments; lease renewals; and coordinate move-ins/move-outs.
Adheres to and communicates policies, rules, and regulations to residents, maintenance staff, and vendors.
Regularly walk the property to provide tours, inspections, and report service repairs. Field resident work order requests.
Maintain resident files, property promotional materials, expense reporting and budgeting, and other duties as required.
Qualifications & Skills:
High School diploma or equivalent required. Bachelor's degree preferred.
Minimum 2 years' experience of progressive property management experience, including staff oversight, budgeting, and monitoring expenses.
Knowledge of Equal Housing Opportunity (EHO) requirements and regulations.
Proficiency in Microsoft Word, Excel, and general office equipment.
A proactive problem solver who is organized, detail oriented, and communicates with poise and tact.
Self-starter with excellent interpersonal and relationship-building skills.
Able to work autonomously in a high volume, high stress environment.
Pay & Benefits:
Pay starting at $50,000 and is based upon qualifications and experience. We offer a great working environment and a competitive compensation package including: medical and dental insurance, fully-paid life insurance, 401(k), paid vacation, paid sick, and paid holiday time. May be eligible for a discretionary performance-based bonus.
Application Process:Incumbent must be able to provide eligibility to work in the USA upon hire. For consideration, be sure to attach your resume to the online application.
About Us:Visit Forest Properties Management, Inc online ***************************** to learn more about the Company and our properties.
Equal Opportunity Employer
Property Manager
Assistant property manager job in Fort Myers, FL
Job Description
Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Property Manager
Assistant property manager job in Estero, FL
Job Details Estero, FL Full Time $75000.00 - $80000.00 SalaryDescription
Job Summary: The Property Manager is responsible for the overall management and operation of our residential property and will lead a team of leasing consultants and maintenance staff to ensure the property is well-maintained and operates efficiently. This role involves overseeing daily activities, ensuring high occupancy rates and maintaining resident satisfaction.
Job Responsibilities: Including but not limited to
Maintains regular contact with tenants to assess their needs and promptly resolve any issues.
Enhances tenant retention through effective communication and exceptional customer service.
Ensures timely rent collection in accordance with the property budget and lease agreements.
Enforces the collections process when necessary.
Demonstrates a comprehensive understanding of leases, ensuring compliance by both tenants and management.
Upholds property rules and regulations, including the management of Certificates of Insurance (COIs).
Provides detailed reports on property operations, including developing budgets, tracking work orders, managing recoverable income, coding and approving invoices, and analyzing income/expense variances monthly.
Implements best practices in hiring, training, and supervising maintenance technicians and property management staff.
Serves as a liaison between maintenance teams and tenants to ensure all maintenance requests are addressed efficiently and effectively.
Job Requirements & Qualifications:
High school diploma or equivalent.
Bachelor's Degree in related fields to management, real estate, and hotel management (Preferred).
Previous experience working at a lease-up property required.
Minimum of 3 years' experience in property management.
Self-directed and motivated individual comfortable working in a collaborative environment.
Strong analytical skills, excellent written and oral communication skills, ability to multi-task.
Expertise in Excel, Word and Property Management Software. ( Yardi).
Benefits:
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Collaborative and team-oriented work environment.
Opportunities for professional development and career advancement within a growing organization.
About Us:
Prime Group's vertically integrated approach unifies multiple Real Estate disciplines under a single roof sharing a multifaceted vision of improved, sustainable real estate development utilizing our diverse strengths, strategic affiliates, and talented in-house professionals. Our results are a robust portfolio of retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities; each supported and sustained through technology, planning, and experienced skilled personnel. We are a privately owned company with the agility and strength to leverage unique opportunities. With growth as a measure of our success, Prime Group's core affiliates shift and share resources to support our projects, processes, companies, and clients. Since Prime Group began as a residential real estate development company, the company has grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.
If you are a motivated Property Manager with a passion for real estate development and investment, we invite you to apply for the Multifamily Property Manager position at Prime Group.
Thank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days.
Equal Opportunity Employer
Director of Sales - Property Management Software - Startup
Assistant property manager job in Fort Myers, FL
Introducing Rezedent...the simplest Property Management Platform for small to mid-size Property Managers, Independent Landlords and renters that can be free to use. The platform facilitates full feature set of property management tools, communications between management and tenants with a social component for tenants to connect within their rental communities. Among all the Property Management features, Maintenance, also included is a secure free online payments portal accepting electronic check or credit card, with email and mobile payment options, favored by Millennials.
Job Description
The Director of Sales (RezX) position is all about evangelizing, promoting and signing up small to mid size property managers, independent landlords and renters for Rezedent.com online tool suite.
Rez X Duties:
Farm and Hunt new Business Development of small, mid-size and independent landlords.
Set up webinars, online demos, conference calls.
Demo the tool to prospects
Sign Up PM
PM to Add Properties and make sure they are activated.
Have PM complete Legal Entity and Merchant Account(s)
Manage Units: upload and data entry of all resident emails, rents, late fees etc. A template is provided for larger unit properties.
Maintain relationship with PM and make sure they are integrated into Customer Success team.
Maintain Contacts in assigned Rezedent HubSpot account
Qualifications
We are looking for people with the following qualities:
• Has an interest in Property Management, Real Estate and Software as a Service.
• Upbeat, energetic personalities - We want folks who bring the fun! Can you make a New Yorker slow down?
• Go-getter- We're looking for someone who is ambitious and isn't afraid to approach new people.
• Reliable - You will work with partners and teams. Can your teammates count on you?
• Some sales experience/willingness to learn- Rezedent is unique, and we need you to explain just why that is. Can you educate the people?
Additional Information
We look forward to speaking with you. This position can be worked on remotely.
Assistant Property Manager
Assistant property manager job in Punta Gorda, FL
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Assistant Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5-Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyProperty Manager - Luxury Lease-Up
Assistant property manager job in Port Charlotte, FL
Incore Residential is seeking a dynamic Property Manager for a luxury lease up. This candidate must be self-sufficient with significant experience managing in a lease up environment, have a high attention to detail and the ability to multitask while dealing with construction.
Candidate will be responsible for day-to-day operations which includes all aspects of lease up and bringing this new community to market. This candidate must excel in financial management; business planning; development of resident social programs; management of staff and outreach/social media marketing.
Starting pay $75k annually plus monthly bonus
DUTIES
Essential Duties and Responsibilities include the following. Other duties may be assigned to meet business needs.
Responsible for achieving company and client budget objectives
Supervise all Marketing, Leasing, Administrative and Maintenance functions.
Responsible for all Resident/Landlord Relations
Responsible for accounting and collections
Supervise day to day office and maintenance operations to include project management
Responsible, under the supervision of the Regional Property Manager, for property specific and company reporting requirements as provided to the Corporate Office or clients on or before due date
Follow all organization's policies, practices, and procedures
Participate in proactive team efforts to achieve property and company goals
Perform special projects and other duties as assigned
Regional Property Manager - Multifamily
Assistant property manager job in Naples, FL
Job Description
Regional Property Manager needed for Naples, FL. Three years of Multifamily Regional Manager experience required for Class AA, A South Florida Portfolio. Highly motivated and performance oriented Regional Manager needed. Yardi or Onesite experience needed. Professional image and top customer service skills needed. Strong Operations, Marketing, Sales, Financial and Personnel Management skills required. Competitive pay and benefits. College Degree or CPM required. Full background verification required. EOE
Property Manager
Assistant property manager job in Naples, FL
Storage King USA has an immediate opening for a property manager at our location in XXXXXXXX. We are looking for individuals to join our team with customer service, retail, restaurant, sales, marketing, or property management experience. We are open to a wide variety of candidate background experiences associated with direct contact with the public.
As a Property Manager, you will be part of a fast-growing team, have an inclusive company culture, and career development opportunities. You will lead the daily operations of the storage facility and manage a team and customers renting storage units. Our customers are a top priority and your interactions with customers make a difference.
This is a full-time, hourly position with some weekends required.
Essential Duties and Responsibilities:
Renting storage units, parking space, and selling store merchandise.
Converting telephone and walk-in inquiries into storage rentals.
Operate the property within the budgeted guidelines established by Storage King USA leadership.
Schedule all contractors for any other services needed. Inspect all work performed prior to approval for payment to contractors.
Enforce a fair and comprehensive rental collection practice as dictated per policy. Be present for auctions of delinquent tenants and evictions.
Directs activities of all on-site personnel and maintains a great working environment.
Post, collect, track, and manage delinquency of rental and other income.
Ensure desired renewals are being captured at the highest rate possible.
Developing relationships and cross promotion opportunities by partnering with local businesses in the communities we serve.
Daily property walks to check locks, check for cleanliness and upkeep, sweep the property, clean units, ensuring supplies are appropriately stocked, and performing other light maintenance tasks.
You Will Make An Impact By:
Going above and beyond for our tenants - striving to uphold Storage King USA high standards of customer service.
Being dedicated to Storage King USA Mission and Values - exceeding goals and maintaining a positive relationship with your team, tenants, vendors, and local community.
Storage King USA offers an inclusive, supportive, and encouraging work environment along with a competitive pay structure, and excellent comprehensive benefits package including:
Medical, dental, and vision insurance options at an affordable rate,
401(k),
Comprehensive perks discount program across the country,
Paid holidays and paid time off,
Bonus opportunity,
Career growth opportunities,
Training and development,
Requirements
Solid communication and organizational skills.
Basic computer skills and proficiency in Microsoft Word and Excel.
Provide best-in-class customer service to new and existing customers.
Community Manager - Ft Myers, FL
Assistant property manager job in Fort Myers, FL
Fully supporting our customers' success requires a commitment to support the community's success. The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
Report results based on event surveys to inform national community teams on opportunities for improvement
Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
Proven leadership experience with ability to influence across the firm and in the community
Heavily organized and with strong event coordination and project management skills
Ability to build strong relationships with clients, peers, partners and contacts
Executive presence with strong presentation skills in small and large / public group settings
Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
Strong analytical, strategic and independent problem-solving skills
Proven ability to discover needs and connects clients and business owners to the right resources
Preferred qualifications, capabilities, and skills
• Bilingual language preferred
Dodd Frank and SAFE Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:*********************************************************************
In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required.
Auto-ApplyProperty Manager
Assistant property manager job in Arcadia, FL
With a culture of recognition and reputation for excellence, ELS is the ideal organization in which to develop a long and successful career! of Property Manager in Arcadia, Florida. Resort Manager What you'll do: The Resort Manager provides exceptional customer service to attract and serve our guests and ensure that we meet our financial goals.
Your job will include:
* Provide exceptional customer service to residents and guests to ensure an excellent experience.
* Manage the resources and assets of the property, including buildings and amenities.
* Conduct marketing activities to attract new customers.
* Hire and manage resort employees.
* Prepare, manage and analyze the operational budget of the resort.
* Maximize the profitability of the property.
* Maintain the resort and ensure that it's clean and attractive.
* Partner with the marketing team to attract new guests.
* Analyze, prepare and manage the operational budget of the resort to improve its profitability.
Your skills and experience include:
* Bachelor's degree, or a combination of education and equivalent experience.
* 5+ years of property management experience, preferably in an RV or manufacturing home community setting.
* Strong operations skills and a thorough understanding of the complexities of this position.
* At least one year of experience in customer service and exceptional customer service skills.
* Excellent skills in Microsoft Office and other web-based applications.
* Valid driver's license, good driving record and current auto insurance.
* Experience in sales and/or marketing preferred.
In return for your excellent skills and abilities, we offer a comprehensive benefits package including: medical, dental, and vision plans, a generous 401(k) employer match, and paid vacations, holidays, and sick time.
We invite you to visit our web site at ********************************* for additional information regarding our exceptional resort communities.
As an Equal Opportunity Employer, we welcome and thank all applicants.
Auto-ApplyProperty Manager (High-Rise)
Assistant property manager job in Naples, FL
Provides management, direction, and leadership to ensure the property is maintained and operated in accordance with KWPM objectives. Property Managers are certified and licensed by the State of Florida for Community Property Manager (CAM).
Come manage a 265 unit beach front condo building. Do not wait to apply! *Sign On Bonus Available.*
Job Complexity & Critical Skills
As the key employee liaisons between the client, KW Property Management, and internal support staff, the Property Manager must perform the job duties with a view toward projecting a professional and competent image: Service to the customer in a friendly and outgoing manner is essential, while timeliness and professional appearance are key.
The position is fundamental to all functions of the community and includes working closely with the Association Board of Directors and/or the Developer to manage and operate the community, facilitate solutions to problems within the community. Strong management skills, customer service skills, and supervisory skills are required.
Duties and Essential Functions
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Demonstrate a positive, professional and client-oriented attitude about the company with coworkers, residents, owners, clients and the public; whether contact is by mail, telephone or in person. Constantly strive for improvements in work process and results to better meet client's expectations.
On assigned properties, act as the company's primary coordinator to assure that the company's efforts fully meet and exceed contractual property management obligations.
Prepare annual budget for the association.
Analyze and distribute monthly financial statements including operating variances from budget, cash management and strategies for collection of receivables.
Maintain complete and accurate property files and records, according to department systems, with an emphasis on documentation for future reference. Coordinate with headquarters support staff on management company procedures for processing and distributing information. Provide prompt, detailed and accurate general status reports on all properties assigned.
Supervise on-site team members. Develop specifications and continually evaluate service needs and performance in all areas of maintenance and management. Encourages staff to behave in a professional manner and comply with company's safety standards. Motivates staff to work as a team.
Establish and maintain collaborative working relationships between departments, with coworkers and particularly with other members of a project team. Prepare for team meetings, in advance, and act as chairperson for the meeting.
Acquires and maintains current knowledge of state and regulatory agency statutes and each client's community documents, policies, and procedures.
Initiates contact with new resident representatives to coordinate the move-in process, provides an introduction and orientation to the staff and building, reviews available services, and reviews the building rules and regulations.
Sets and adheres to the highest standards of performance and instills them in the staff by personal follow-up to insure that the service is being delivered.
Responds to phone calls and correspondence in a timely and professional manner.
Maintain a professional relationship with the BOD, Unit Owners, and vendors.
Ability to run a BOD meeting when necessary according to Roberts Rules of Order.
Creates a management report, which depicts an update on administrative items, a financial overview, actual condition of the property, progress of specific projects, and makes clear and concise recommendations.
Prepares professional presentations of reports, action plans, budgets, bid analysis, etc.
Supports the KWPM's GREAT values, philosophy, goals and adheres to KWPM policies.
Organizes time effectively and successfully balances the competing demands of multiple projects.
Attends monthly Manager's meeting.
Maintain and uploads all documents into the management support systems accurately and update accordingly.
Monitors contracts regularly. Evaluate and negotiate all contracts effectively. Ensure all vendors provide a certificate of insurance naming the Association and KW Property Management as additional insured and certificate holder. Obtain copy of all business licenses from vendors. Update all documents accordingly.
Maintain accurate records, files and communication pertinent to the Association office. Organizes all files and policies as per the company's standards.
Update Association communication regularly - Update menu boards, prepare Association newsletter, update Association web-site.
Processes violations, work orders, architectural control applications, lease applications, and sale applications regularly on a monthly basis as required.
Possesses all knowledge of assets cash balances and availability of funds for projects. Cash flow management for capital improvement.
Monitors aging report, timely legal action, and updated collection module on a timely basis.
Keeps up to date equipment maintenance logs, inventory, and update preventive maintenance manual quarterly.
Competencies;
Communication Proficiency
Business Acumen.
Customer/Client Focus.
Decision Making.
Financial Management.
Results Driven.
Supervisory Responsibility; This position will be responsible in managing the staff on-site
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee will need to walk the property on a daily basis which will include climbing stairs.
Position Type/Expected Hours of Work
This is a full-time exempt position. Days and hours of work are Monday through Friday. Business hours will be determine by the client's needs.
Travel
There will be some travel to attend training and/or meetings, locally.
Required Education and Experience
Must have a strong working knowledge of customer service principles and practices.
Ability to read, analyze, and interpret technical procedures, leases, regulations, or documents with a similar degree of complexity.
Must be proficient and working knowledge of Microsoft Office Applications.
Must have a FL CAM license.
Must have a valid FL Driver's license.
Employee is sometimes required to work for extended periods of times; being flexible in the hours which could include nights and weekends.
Must have the ability to react and address all emergency situations in a timely manner.
Some locations will require bi-lingual in English and Spanish
Other Duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Property Manager - Owner Relations
Assistant property manager job in Captiva, FL
Our Property:
Captiva Island has been the destination of choice for generations of families. South Seas, for many, is where the destination has come to life. The 330-acre retreat and wildlife nature preserve on the Florida Gulf Coast offers elevated coastal experiences and world-class amenities designed to appeal to a multitude of guests. Join this passionate and hardworking team and enjoy working in paradise.
Our Core Values:
We are in the business of creating an authentic sense of place for families to return to time and time again while committing ourselves to creating memorable and fun experiencers through passionate, attentive service. This mantra is reflected in everything we do and every interaction we have whether it be in hospitality operations management, asset management, development, or sales & marketing. Our values define who we are.
Be Authentic
Practice Humility
Cultivate Teamwork
Value Time
Be Trustworthy
We offer a very competitive salary and generous benefits including:
Low-cost Medical, Dental, Vision Plans
Paid Life Insurance
Short- and Long-Term Disability
Paid Time Off & Holidays
401(k) with 100% match up to 4 percent
Commuter and Company-paid Toll Programs
OBJECTIVE:
The Owner Relations Property Manager will direct and coordinate the Property Services Team to maintain unit interiors and common areas to the highest standard of aesthetics and safety; coordinate unit maintenance and renovation with unit owners and vendors, recruit new units into the Resort's rental and/or lease program.
Rate of Pay: Salaried position at $60,000 - $65,000 per year
ESSENTIAL FUNCTIONS:
Coordinate, organize and direct all Owner Services functions by acting as a liaison between owners and the resort in maintaining good condition of units participating in the rental and lease programs.
Responsible for the interior condition and standards of furnishings of assigned units. Coordinate maintenance and housekeeping issues with appropriate departments to maintain unit condition.
Conduct inspections of assigned homes in the Home Inspection Program twice per month and render required reports to the owners.
Be totally familiar with all aspects of the various contractual agreements available to resort owners.
Maintain a comprehensive, working knowledge of all Owner Services and resort policies and procedures as well as the operating policies of those departments supporting owner interests: such as Accounting, Maintenance, Housekeeping and Association Management.
Establish and maintain credible and professional rapport with owners by frequent and timely communication, problem solving resolution, and professional services.
Keep the Director of Owner Services appraised of owner concerns and conflicts, systematic or recurring problems or observations to improve service or remedy hazardous conditions on the resort.
Be an active and contributing member of the resort management team and Quality Assurance team. Support the resort's Safety and Resource Management programs.
Perform special projects and other responsibilities as assigned. Participate in task forces and committees as requested.
This is not an exhaustive list of all responsibilities, skills, duties, requirements, efforts, or working conditions associated with the job.
Other Duties and Responsibilities:
REQUIREMENTS:
High School Diploma or GED required. Some college or vocational-tech training preferred.
2-5 years of employment in a related position, property management.
Must have a valid driver's license and be legally authorized to work in the United States.
SKILLS & ABILITIES:
Requires advanced knowledge of the hospitality and property management fields.
Requires considerable working knowledge of other major areas and the skill to integrate and communicate that information.
Requires studying, analyzing, and interpreting complex activities or information in order to improve practices or develop new approaches.
Ability to make decisions with only general policies and procedures for guidance and keeping the Owner Relations Director and General Manager informed of general condition.
Requires highly developed communication skills to frequently negotiate, persuade and influence other management personnel, hotel guests and or corporate clients.
SCHEDULE REQUIRED: 40-50 hours a week; flexible schedule; days and hours may vary based on need.
While this is intended to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks be performed when circumstances change (e.g. emergencies, changes in personnel workload, rush jobs, or technological developments).
Timbers Company is a developer and operator of exceptional boutique hotels, residence clubs and resort communities located in some of the most sought-after destinations in the world. We are passionate about creating remarkable experiences with world-class hospitality while exposing our Owners and guests to the humble authenticity of every location that we call home.
Our company (“Company”) fully subscribes to the principles of Equal Employment Opportunity. It is our policy to provide employment, compensation, and other benefits related to employment based on qualifications, without regard to race, color, religion, national origin, age, sex, veteran status, genetic information, disability, or any other basis prohibited by federal, state or local law.
In compliance with the Americans with Disabilities Act (ADA) and applicable federal, state and/or local laws, it is our policy to provide reasonable accommodation upon request during the application process to applicants in order that they may be given a full and fair opportunity to be considered for employment. As an Equal Opportunity Employer, we intend to comply fully with applicable federal, state and/or local employment laws and the information requested on this application will only be used for purposes consistent with those laws. To the extent required by applicable law, The Company maintains a drug- free workplace.
Property Manager - Pine Island
Assistant property manager job in Cape Coral, FL
Property Manager Your Role as a Property Manager: If you're a leader who advocates on behalf of your team to enhance individual performance while providing excellent service to internal and external customers, we want to speak with you! Proactive, organized professionals with a team-player mindset and a passion to exceed expectations thrive in this role.
Qualifications:
* Minimum three years' experience as a residential community/property manager required
* Prior supervisory experience: selection and hiring, team training and coaching, budget processing
* Working knowledge of multifamily property management practices and processes: Fair Housing laws and regulations, building and grounds maintenance, resident relations, leasing, rent collection, eviction procedures, accounting principles, property safety, and use of property management and accounting software.
* A strong understanding of bottom-line and comprehension of balancing income and expenses to ensure the best overall results
* Occasional travel required
#INDHP
Property Manager
Assistant property manager job in Estero, FL
Job Details Estero, FL Full Time $80000.00 - $80000.00 SalaryDescription
Job Summary: The Property Manager is responsible for the overall management and operation of our residential property and will lead a team of leasing consultants and maintenance staff to ensure the property is well-maintained and operates efficiently. This role involves overseeing daily activities, ensuring high occupancy rates and maintaining resident satisfaction.
Job Responsibilities: Including but not limited to
Maintains regular contact with tenants to assess their needs and promptly resolve any issues.
Enhances tenant retention through effective communication and exceptional customer service.
Ensures timely rent collection in accordance with the property budget and lease agreements.
Enforces the collections process when necessary.
Demonstrates a comprehensive understanding of leases, ensuring compliance by both tenants and management.
Upholds property rules and regulations, including the management of Certificates of Insurance (COIs).
Provides detailed reports on property operations, including developing budgets, tracking work orders, managing recoverable income, coding and approving invoices, reviewing CAM reconciliations, and analyzing income/expense variances monthly.
Implements best practices in hiring, training, and supervising maintenance technicians and property management staff.
Serves as a liaison between maintenance teams and tenants to ensure all maintenance requests are addressed efficiently and effectively.
Job Requirements & Qualifications:
High school diploma or equivalent.
Bachelor's Degree in related fields to management, real estate, and hotel management (Preferred).
Previous experience working at a lease-up property required.
Minimum of 3 years' experience in property management.
Self-directed and motivated individual comfortable working in a collaborative environment.
Strong analytical skills, excellent written and oral communication skills, ability to multi-task.
Expertise in Excel, Word and Property Management Software. (Rent Manager / Yardi).
Benefits:
Comprehensive benefits package including health insurance, retirement plans, and paid time off.
Collaborative and team-oriented work environment.
Opportunities for professional development and career advancement within a growing organization.
About Us:
Prime Group's vertically integrated approach unifies multiple Real Estate disciplines under a single roof sharing a multifaceted vision of improved, sustainable real estate development utilizing our diverse strengths, strategic affiliates, and talented in-house professionals. Our results are a robust portfolio of retail centers, offices, mixed-use developments, hotels, resorts, restaurants, and residential single and multi-family communities; each supported and sustained through technology, planning, and experienced skilled personnel. We are a privately owned company with the agility and strength to leverage unique opportunities. With growth as a measure of our success, Prime Group's core affiliates shift and share resources to support our projects, processes, companies, and clients. Since Prime Group began as a residential real estate development company, the company has grown to include commercial retail, office, hospitality, and mixed-use specialties, consultation, and management.
If you are a motivated Property Manager with a passion for real estate development and investment, we invite you to apply for the Multifamily Property Manager position at Prime Group.
Thank you for expressing interest in employment with Prime Group. While only those candidates considered for the position will be contacted, your resume will remain on file for 90 days.
Equal Opportunity Employer
Property Manager
Assistant property manager job in Bonita Springs, FL
Job Description
Storage Rentals of America is hiring a Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.
Apartment Property Manager - Bilingual
Assistant property manager job in Naples, FL
Job Description
Bilingual Property Manager needed for a 200-unit, Class B+ Apartment Community in Naples, FL. Three years Apartment Management experience is required. Yardi or Onesite knowledge. Top Marketing, Sales, Financial Management and Social Media skills. Strong Team Leadership skills needed with excellent Customer Service skills. Bilingual Spanish/English skills required. Highly organized individual with strong budget management experience. Top pay and bonus potential for performance driven candidates. Full background verification required. Competitive pay and benefits. EOE
Property Manager
Assistant property manager job in Punta Gorda, FL
At CubeSmart, our culture makes the difference. When we say it's what's inside that counts, we are saying "you count" Responsibilities What CubeSmart Self Storage offers: * Weekly Pay - Putting money in your pocket more often * Excellent Schedule - Most shifts end at 6:00 p.m. and Sundays off*
* Competitive Hourly Pay & Bonus
* Paid Time Off - Vacation, Sick, & Holidays
* Generous Health Benefits
* 401k Retirement Plan with Company Match
* Tuition Reimbursement
* Self-Storage Discounts
In your role at CubeSmart Self Storage, you will be required to manage and maintain your property. This includes skills in both customer service and property maintenance.
The Property Manager is responsible for….
Customer Service:
* Developing customer relationships by identifying self-storage needs and providing appropriate solutions while delivering a WOW! or 5 Star service.
* Interacting face to face with customers, providing excellent service, and building rapport.
* Meeting monthly sales goals and metrics.
* Walking the property to perform lock checks and showing units to customers.
* Working both independently and on a team renting self-storage spaces, selling store merchandise, managing the leasing process, accepting payments utilizing our Point-of-Sale System (POS), completing daily bank deposits, and making courtesy calls to customers regarding late payments
* Managing the invoice review and approval responsibilities within database.
* Processing invoices, manage reports and legal process of auctions.
* Overseeing the store's expense budget while maintaining store supplies and retail inventory.
Property Maintenance:
* Physical requirements include daily walks of the property, cleaning the units and the property, opening, and closing of the storage doors (up to 50 lbs.)
* Maintaining facility which includes mopping, sweeping, changing light bulbs, cleaning out storage units, and similar light activities.
* Keeping a clean and safe storage facility to ensure condition meets company guidelines (i.e., clean restrooms, landscaping, parking, and paving, fence, walls, doors)
You'll love working here because…
YOU WILL MAKE A DIFFERENCE - YOU WILL BELONG TO A TEAM - YOU WILL GROW WITH US
Qualifications
You'd be great in this role if you have…
* A positive and outgoing personality with a passion for helping people.
* Experience in delivering high quality customer service to a diverse customer market.
* Basic computer skills.
We also want you to know that...
* You must have the ability to work Saturdays.
* Valid driver's license and insurance with access to reliable transportation used during the workday.
* While performing the duties of this job, you will be frequently required to stand, sit, kneel, crouch, crawl, bend, climb or balance on a ladder.
* Some locations may require Sunday hours.
We are an Equal Opportunity Employer, Minority/Female/Veteran/Individuals with Disabilities/Sexual Orientation/Gender Identity.
Auto-ApplyCommunity Manager - Naples, FL
Assistant property manager job in Naples, FL
Fully supporting our customers' success requires a commitment to support the community's success. The Community Manager role within the Community and Business Development organization will report to the Divisional Community & Business Development Manager in one of our five Consumer Banking Divisions. This role will play a crucial role in supporting our commitment to our customers' success and the success of the community. The broader team's focus is to grow One Chase business opportunities within underserved communities and across diverse segments. The team will also create integrated, actionable financial health roadmaps to help our communities thrive.
As a Vice President - Community Manager in Consumer Bank, you will work in the field, develop a community outreach and engagement program, and collaborate with various teams within Chase to ensure your local community benefits from the full suite of resources we have to offer. You will be responsible for growing One Chase business opportunities within underserved communities and diverse segments, creating integrated and actionable financial health roadmaps, and building relationships to ensure financial education and product solutions are accessible to all within your assigned community.
Job responsibilities
Develop a community outreach and engagement program that builds community relationships with proven ability to make business development calls (70% external, 30% internal)
Leverage national community playbook (i.e., activation plan) to engage the community in a meaningful way, and complimenting the curriculum with local programing and events to host in branches
Build and manage the community engagement calendar, facilitate (and/or co-facilitate) regular financial health workshops, Chase Chats and community events in the branch
Own execution of the events end to end from event outreach, in-branch awareness, customer and community enrollment
Report results based on event surveys to inform national community teams on opportunities for improvement
Partner with Branch Managers, Bankers and OneChase Partners on customer engagement, referrals from events and adoption of financial product solutions, and with Global Philanthropy to ensure a collaborative approach to events
Act as a Culture Carrier and steward of inclusion in the branches by supporting employee development and BRG partnership
Required qualifications, capabilities, and skills
Proven leadership experience with ability to influence across the firm and in the community
Heavily organized and with strong event coordination and project management skills
Ability to build strong relationships with clients, peers, partners and contacts
Executive presence with strong presentation skills in small and large / public group settings
Self-starter with a proactive approach, strong time management and prioritization skills and a passionate, authentic, and bold team player
Strong analytical, strategic and independent problem-solving skills
Proven ability to discover needs and connects clients and business owners to the right resources
Preferred qualifications, capabilities, and skills
• Bilingual language preferred
Dodd Frank and SAFE Act
This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators. As such, an employment offer for this position is contingent on JPMC's review of your criminal conviction history, credit report, information available through NMLS, and any other information relevant to a determination by JPMC that you demonstrate financial responsibility, good character, and general fitness for the position. Note that any felony conviction within the last seven years will disqualify you from consideration for this position. Your continued employment in this position would be contingent upon compliance with Truth in Lending Act/Dodd Frank Loan Originator requirements.
In addition, this position will require National Mortgage Licensing System and Registry (NMLS) registration under the SAFE Act of 2008. As such, upon active employment with JPMorgan Chase, you will be required to either register on NMLS, or to update your existing registration as necessary to grant access to and reflect your employment with JPMorgan Chase. Your continued employment in this position with JPMorgan Chase is contingent upon compliance with the SAFE Act, including successful registration immediately after your start date, and timely completion of annual renewal and required updates thereafter.
Any information obtained during the registration, update, and renewal processes or through NMLS notifications may impact your employment with the firm. Any of the completed information you provide during the Chase on-line application process may be transferred, on your behalf, to NMLS by JPMorgan Chase. Please carefully review the information you provide to Chase for accuracy and consistency and with any current NMLS record, if applicable, before submitting. Further information about NMLS and registration requirements of registration can be found at:*********************************************************************
In addition to the NMLS/TILA screening requirements, this role will be required to comply with JPMC Employment and Engagement of Minors Standard. In accordance with this standard, an annual enhanced criminal screening will be required.
Auto-ApplyAssociate Property Manager
Assistant property manager job in Estero, FL
Job Description
Storage Rentals of America is hiring an Associate Property Manager to join our team. Become the newest member of our exciting team at SROA as we redefine self-storage!
Are you the kind of person who gets bored working in an office and wishes you could have a job that would give you the opportunity to talk to customers, walk outside to get your daily steps and other stuff? If you said yes to all (or most of it), this might be the job for you!
We are a Property Management company that offers great benefits and work-life balance. With us, you will be home for dinner every day or to do anything else you want. We are looking for someone who loves talking to customers, is not afraid of moving around and likes to work independently.
Still not sure if this is for you? Here are some more details that can help you decide.
What do we do exactly?
Our business is buying new Self-Storage properties and managing them. We started in Florida, but after 10 years we have more than 660 self storage properties in 30 States. Pretty great, right? Our mission is to provide affordable, clean, and secure self-storage to everyone.
What do we have to offer?
Competitive pay with monthly bonuses
UKG Wallet - on-demand pay option
100% paid medical coverage options for employee-only
Dental and vision plans for optimal care
Eight (8) paid holidays
Generous Paid Time Off (PTO), increasing with years of service
Paid Maternity and Parental Leave for growing families
401(k) with substantial employer match and 100% immediate vesting
Flexible Spending Accounts (FSA), Health Savings Accounts (HSA), and Dependent Care Flexible Spending Accounts (DCFSA) for tax-advantaged savings
GAP Insurance for added financial protection
Employer-paid Life Insurance and Short-Term Disability coverage
Long-Term Disability (LTD) coverage for added peace of mind
Pet insurance - because your pets are family too
Storage Discounts to help you declutter and organize
Access to Voluntary Benefits for personalized coverage
Learning and development opportunities to maximize your potential and excel in your career
A great culture that values collaboration, innovation, and inclusivity
What would you do exactly?
Drive Sales Growth:
Help customers to understand the products and services we have to offer.
Follow-up with the ones that are still on the fence.
Explain Lease Agreements and execute them when they are ready to move forward (yay!)
Customer Service:
Self-Storage units is not rocket science, but some questions will come up, so it's important to answer any questions they might have.
Not everything is rainbows and butterflies, so helping customers with complaints is part of your duties.
It can be hard to remember all the bills we have to pay, so Calling tenants with past due accounts is crucial.
Other departments are also considered customers, so you have to keep clear communication with other teams.
Provide a good customer experience so they know they can count on us!
Property Maintenance and Cleaning:
With customers moving in and out, cleaning the units is required. Do you know that joy you feel when you enter a clean room? That's what we want for our customers.
Cleaning around the property and office is also part of it. This is not just for the customers; you also deserve to work in a clean environment.
Daily walks around the property to make sure everything is working properly. As a handy person some things you will know how to fix, and for all the other ones contacting vendors to get the job done is the way to go.
Some Other things:
Some customers like to pay with cash, so you will have to drive to the bank to make deposits.
Some boring (or not) paperwork like auction files, tenant letters, reports and other office activities.
What do we need from you?
You may be responsible for multiple stores and making trips to the bank so reliable transportation and a valid driver's license is required.
A year of experience in the Storage Rental Industry would be great, but we are not picky, so if you have a couple of years in Customer Service Management, this should be an easy transition for you.
Our schedule is a little bit different, so to make this work you need to be available for business hours from Monday-Saturday, including weekends and Holidays as needed. Our properties are open Monday through Friday from 9:30 AM to 5:30 PM, and on Saturdays from 9:30 AM to 4:00 PM. We are closed on Sundays.
You don't need to be tech savvy, but computers are everywhere these days, so proficiency in Microsoft Office is necessary.
You will be working alone or in a small team most of the time, so we hope that's something you look forward to it.
Cleaning and maintaining the property requires some physical activities, so make sure you are able to lift up to 50 lbs. as well as push, pull, bend and lift. Regularly walking the property is required.
SROA is an Equal Opportunity employer and uses the federal government E-Verify system to verify employment eligibility.