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Assistant property manager skills for your resume and career

Updated January 8, 2025
5 min read
Quoted experts
Pieter Van Der Have,
Pieter Van Der Have
Assistant property manager example skills
Below we've compiled a list of the most critical assistant property manager skills. We ranked the top skills for assistant property managers based on the percentage of resumes they appeared on. For example, 20.6% of assistant property manager resumes contained customer service as a skill. Continue reading to find out what skills an assistant property manager needs to be successful in the workplace.

15 assistant property manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant property managers use customer service:
  • Provided excellent customer service to potential tenants by answering questions regarding rental properties and assisted with application process.
  • Maintained attention to detail and preformed customer service and general clerical work accurately despite of frequent interruptions.

2. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how assistant property managers use property management:
  • Assist the Property Manager with establishment of the Property Management plan, preventative maintenance policies and procedures and property operation manual.
  • Maintained up-to-date tenant and vendor contact information; performed administrative duties relevant to property management and other real estate functions.

3. Yardi

Yardi is a tech company that creates solutions for land management and real estate firms of all sizes. Land security, marketing, industrial applications, elder care, and finances are also covered by the company's tech suites. Yardi offers customised land management tools and wealth management applications for all commercial property verticals, giving owners, developers, buyers, and other stakeholders access to data tailored to their individual needs.

Here's how assistant property managers use yardi:
  • Developed and used extensive knowledge of HUD and Section 8 policies, YARDI, and procedures to ensure accuracy for residents.
  • Trained new employees on Company's culture, procedures and YARDI Voyager.

4. Rent Payments

Rent Payments are a fixed amount through a contract made by the tenant and the landowner in return for being able to live in the property. They are mostly done on monthly or weekly basis.

Here's how assistant property managers use rent payments:
  • Distributed tenant rent statements and assisted accounting with timely collection and proper application of rent payments.
  • Implemented standard accounting procedures in processing monthly rent ensuring accuracy of rent payments.

5. Resident Relations

Here's how assistant property managers use resident relations:
  • Developed and maintained resident relations with both current and prospective residents, Prepared notices to residents regarding construction or delinquent payments.
  • Assisted Community Manager in preparation of make readies; new rental applications and assisted in community functions to improve resident relations.

6. Bank Deposits

Any money that a customer chooses to leave with their bank account is a deposit. Deposits can vary in amounts and different banks have limits on the deposits their customers can have as a minimum. Banks charge customers for deposits especially when a teller is used by the customer to deposit money into their account.

Here's how assistant property managers use bank deposits:
  • Maintain accurate records of all financial transactions with timely submission of property invoices, resident security deposit dispositions and bank deposits.
  • Collected rental payments, secure bank deposits, processed apartment security deposits and manages accurate records of deposits.

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7. Evictions

Here's how assistant property managers use evictions:
  • Performed evictions including court dispositions on delinquent residents; worked directly with residents to resolve resident problems and complaints.
  • Processed evictions including serving notices, attending court hearings and processing all required paperwork.

8. Resident Retention

Here's how assistant property managers use resident retention:
  • Played an integral role in resident retention through participation in resident activities, renewal preparation, follow-up and resident needs assessments.
  • Created a resident retention program and profile to retain occupancy, upheld community polices and organized resident social functions.

9. Excellent Interpersonal

Here's how assistant property managers use excellent interpersonal:
  • Maintained excellent interpersonal skills with residents, fellow staff and internal departments.

10. Apartment Community

An apartment community is a building or a group of buildings on the same property owned by a single owner, with at least one building containing three or more residential units. They contain many important rooms and features that are essential to the operation of the complex. The most important qualities of an apartment community are not always immediately apparent but only become obvious after one has lived for a long period of time.

Here's how assistant property managers use apartment community:
  • Supported and assisted the Community Manager in oversight and management of all financial and operational facets of a 340-unit apartment community.
  • Assist management with the general administration of the property and performing related functions with the daily operations of apartment community.

11. Property Inspections

A property inspection is a visual inspection of observable areas of a property and a report on the state of that property. Property inspections get done by qualified experts and trained professionals with experience and an in-depth understanding of property types to tell if a property is up to code. It affects a large percentage of the buying process.

Here's how assistant property managers use property inspections:
  • Assisted in all aspects of office operation including processing owner agreements, processing tenant leases, property inspections and maintenance coordination.
  • Conducted and documented property inspections to ensure lease compliance and proper maintenance and identify safety issues and potential capital repairs.

12. Rent Collection

Here's how assistant property managers use rent collection:
  • Managed delivery of sensitive resident notices and enforcement of timely rent collection/posting in order to support and maintain low delinquency rates.
  • Managed several hundred commercial rental units including lease renewal, rent collection, building management and complaint resolutions.

13. MRI

Magnetic Resonance Imaging (MRI) is a non-invasive and painless procedure that uses strong magnetic fields, radio waves, and computers to create detailed and cross images of the body's inner parts. MRI scanner can detect anomalies inside the brain and spinal cord, find tumors or cysts, detect heart, liver, and other abdominal organ problems, and many more. MRIs are very useful in studying soft tissues and the nervous system. Aside from diagnosing diseases, doctors also use MRI to check how well you have recovered from a particular treatment.

Here's how assistant property managers use mri:
  • Accepted rents and deposits from clients and prospective clients, posted money in the MRI system, and ensured daily deposits.
  • Assisted inputting Work Tickets in the MRI System, assigning to appropriate party, and confirming completion of work tickets.

14. Delinquent Accounts

A delinquent account is an account wherein there are many past-due funds.

Here's how assistant property managers use delinquent accounts:
  • Finance responsibility included reconciliation and financial reports, including A/R collections and repayment agreements for delinquent accounts.
  • Reviewed status of delinquent accounts with attorneys and employed and supervised activities of service providers.

15. Cam

CAM stands for "community association manager," which is a commonly held position in developments with an HOA. The CAM answers questions on how a neighborhood or building is run and is often responsible for enforcing the HOA bylaws. A CAM may be chosen by the HOA board of directors or the property management company who built the development.

Here's how assistant property managers use cam:
  • Assist property manager with day-to-day operations including yearly budget projections and CAM billings.
  • Assisted in preparation of annual property budgets and CAM reconciliations
top-skills

What skills help Assistant Property Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What soft skills should all assistant property managers possess?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

People skills are always important but have to be tempered by legal and fiscal accountabilities. In many cases, the p.m. may end up being a project manager responsible for managing contracts and contractors.

What hard/technical skills are most important for assistant property managers?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Up-to-date computer skills are certainly desirable. I don't necessarily recommend that a p.m. have plumbing or electrical skills, though a general understanding of building systems could frequently be very useful.

What skills stand out on assistant property manager resumes?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Communication and financial/accounting skills, closely followed by an understanding of how "smart" buildings function.
Do you want to know more?
Read more about what experts have to say about assistant property manager

List of assistant property manager skills to add to your resume

Assistant property manager skills

The most important skills for an assistant property manager resume and required skills for an assistant property manager to have include:

  • Customer Service
  • Property Management
  • Yardi
  • Rent Payments
  • Resident Relations
  • Bank Deposits
  • Evictions
  • Resident Retention
  • Excellent Interpersonal
  • Apartment Community
  • Property Inspections
  • Rent Collection
  • MRI
  • Delinquent Accounts
  • Cam
  • Yardi Voyager
  • Onesite
  • Service Contracts
  • Tenant Relations
  • HUD
  • Background Checks
  • Resident Complaints
  • Apartment Homes
  • Occupancy Rate
  • Rental Applications
  • LIHTC
  • Develop Marketing Strategies
  • Late Fees
  • Security Deposits
  • Process Applications
  • Vacant Apartments
  • Market Surveys
  • Property Maintenance
  • Tenant Complaints
  • Commercial Property
  • Delinquency Reports
  • Vendor Contracts
  • Late Notices
  • Square Feet
  • Construction Projects
  • Financial Statements
  • Rental Agreements
  • Tenant Issues
  • Accounts Receivables
  • A/P
  • Housing Assistance
  • General Maintenance
  • Resident Issues
  • Move-Out Inspections
  • Residential Properties

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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