What does an assistant property manager do?
An assistant property manager's role is to manage rental properties. One of their primary responsibility is to devise strategies on attracting potential tenants by posting advertisements in various platforms, conducting viewing appointments and tours, responding to inquiries and issues, receiving and gathering applicants' requirements, and evaluating every application. An assistant property anager also has the responsibility of collecting payments, managing the building's maintenance and upkeep, including its units, and coordinating with tenants for any concerns or issues.
Assistant property manager responsibilities
Here are examples of responsibilities from real assistant property manager resumes:
- Create and manage all marketing ads on websites (Craigslist, Facebook) using various design layouts monthly.
- Post on Craigslist, manage and maintain insurance, pest control, and electric accounts for all residents.
- Design and manage all company facebook accounts for residents and prospective residents regarding property information and general interest articles.
- Process applications & re-certifications in accordance with LIHTC & corporate compliance requirements.
- Collect and post rents into YARDI system, and make daily deposits.
- Post gross potential rent entries, and generate related reports in YARDI.
- Facilitate application process for LIHTC certification/re certification processes.
- Determine and certify the eligibility of prospective tenants, following HUD government regulations.
- Negotiate IP agreements and licenses with domestic and international suppliers and distribution partners.
- Process evictions including serving notices, attending court hearings and processing all require paperwork.
- Prepare yearly operating expense settlements, cam reconciliations, real estate and insurance reimbursement reconciliations.
- Follow up on delinquent tenants and coordinate collection procedures and maintain accurate records in OneSite.
- Lease and process all tax-credit/bond applications ensuring that all applicants are qualified according to HUD guidelines.
- Analyze and approve year-end account reconciliations to ensure accuracy and highest possible expense reimbursements to owners.
- Perform evictions including court dispositions on delinquent residents; work directly with residents to resolve resident problems and complaints.
Assistant property manager skills and personality traits
We calculated that 21% of Assistant Property Managers are proficient in Customer Service, Property Management, and Yardi. They’re also known for soft skills such as Communication skills, Customer-service skills, and Interpersonal skills.
We break down the percentage of Assistant Property Managers that have these skills listed on their resume here:
- Customer Service, 21%
Provided excellent customer service to potential tenants by answering questions regarding rental properties and assisted with application process.
- Property Management, 17%
Assist the Property Manager with establishment of the Property Management plan, preventative maintenance policies and procedures and property operation manual.
- Yardi, 8%
Developed and used extensive knowledge of HUD and Section 8 policies, YARDI, and procedures to ensure accuracy for residents.
- Rent Payments, 4%
Distributed tenant rent statements and assisted accounting with timely collection and proper application of rent payments.
- Resident Relations, 4%
Developed and maintained resident relations with both current and prospective residents, Prepared notices to residents regarding construction or delinquent payments.
- Bank Deposits, 4%
Maintain accurate records of all financial transactions with timely submission of property invoices, resident security deposit dispositions and bank deposits.
"customer service," "property management," and "yardi" are among the most common skills that assistant property managers use at work. You can find even more assistant property manager responsibilities below, including:
Communication skills. The most essential soft skill for an assistant property manager to carry out their responsibilities is communication skills. This skill is important for the role because "property, real estate, and community association managers must understand contracts and must be able to clearly explain the materials and answer questions raised by residents, board members, or service providers." Additionally, an assistant property manager resume shows how their duties depend on communication skills: "lease and contract administration, daily property inspections, day-to-day communication with vendors/contractors, engineering and support staff. "
Customer-service skills. Many assistant property manager duties rely on customer-service skills. "property, real estate, and community association managers must provide excellent support to keep existing clients and expand their business with new ones.," so an assistant property manager will need this skill often in their role. This resume example is just one of many ways assistant property manager responsibilities rely on customer-service skills: "show apartments for prospective renters, process rental applications, oversee move-ins and provide customer service to existing tenants. "
Interpersonal skills. This is an important skill for assistant property managers to perform their duties. For an example of how assistant property manager responsibilities depend on this skill, consider that "property, real estate, and community association managers interact with different types of people every day." This excerpt from a resume also shows how vital it is to everyday roles and responsibilities of an assistant property manager: "maintained excellent interpersonal skills with residents, fellow staff and internal departments. ".
Listening skills. For certain assistant property manager responsibilities to be completed, the job requires competence in "listening skills." The day-to-day duties of an assistant property manager rely on this skill, as "property, real estate, and community association managers pay attention to residents and proprietors in order to understand and meet their needs." For example, this snippet was taken directly from a resume about how this skill applies to what assistant property managers do: "prepared vendor contracts and communicated with outside vendors as necessary regarding building maintenance and repair issues. "
Organizational skills. A commonly-found skill in assistant property manager job descriptions, "organizational skills" is essential to what assistant property managers do. Assistant property manager responsibilities rely on this skill because "property, real estate, and community association managers must be able to plan, coordinate, and direct multiple contractors at the same time, often for multiple properties." You can also see how assistant property manager duties rely on organizational skills in this resume example: "demonstrate strong sales and customer service, organizational, multi-tasking and communication skills. "
Problem-solving skills. While "problem-solving skills" is last on this skills list, don't underestimate its importance to assistant property manager responsibilities. Much of what an assistant property manager does relies on this skill, seeing as "property, real estate, and community association managers must be able to mediate disputes or legal issues between different groups of people, such as residents and board members." Here is a resume example of how this skill is used in the everyday duties of assistant property managers: "prepared monthly competitive market analysis.software microsoft word, excel, mri, nexus payables, yardi resident screening,property solutions. "
The three companies that hire the most assistant property managers are:
- Avenue5 Residential60 assistant property managers jobs
- The John Stewart Company39 assistant property managers jobs
- ZRS Management
33 assistant property managers jobs
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Compare different assistant property managers
Assistant property manager vs. Leasing agent
A leasing agent primarily works to assist and represent property owners when finding and managing tenants. They are in charge of advertising and promoting the properties in different areas or platforms, developing marketing strategies, coordinating with applicants, gathering their requirements, verifying the applicants' paperwork and references, and negotiating leasing terms. Moreover, a leasing agent also acts as the landlord because they serve as the tenants' point of contact regarding issues and concerns, conduct property inspections, and manage the properties' maintenance operations, coordinating with the owners regularly.
These skill sets are where the common ground ends though. The responsibilities of an assistant property manager are more likely to require skills like "resident relations," "excellent interpersonal," "property inspections," and "mri." On the other hand, a job as a leasing agent requires skills like "property tours," "appropriate paperwork," "guest cards," and "community events." As you can see, what employees do in each career varies considerably.
Leasing agents really shine in the retail industry with an average salary of $36,389. Comparatively, assistant property managers tend to make the most money in the finance industry with an average salary of $47,737.The education levels that leasing agents earn slightly differ from assistant property managers. In particular, leasing agents are 1.4% less likely to graduate with a Master's Degree than an assistant property manager. Additionally, they're 0.2% more likely to earn a Doctoral Degree.Assistant property manager vs. Leasing consultant
A Leasing Consultant specializes in helping property owners secure tenants for their rental properties. Most of the responsibilities include coordinating with landlords to find suitable occupants, posting rental notices and advertisements on various platforms, and monitor the quality of every rental property. Furthermore, Leasing Consultants must ensure that the tenants will be able to uphold the leasing agreements by screening potential applications through particular requirements, evaluating and verifying the applicant's documentation, and negotiating the contract terms.
In addition to the difference in salary, there are some other key differences worth noting. For example, assistant property manager responsibilities are more likely to require skills like "resident relations," "property inspections," "delinquent accounts," and "cam." Meanwhile, a leasing consultant has duties that require skills in areas such as "data entry," "product knowledge," "phone calls," and "property tours." These differences highlight just how different the day-to-day in each role looks.
On average, leasing consultants earn a lower salary than assistant property managers. Some industries support higher salaries in each profession. Interestingly enough, leasing consultants earn the most pay in the finance industry with an average salary of $33,561. Whereas assistant property managers have higher pay in the finance industry, with an average salary of $47,737.leasing consultants earn similar levels of education than assistant property managers in general. They're 1.1% less likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.Assistant property manager vs. Communications manager
A communications manager is responsible for overseeing a company or organization's public relations by devising various strategies and finding new opportunities. They must craft and produce marketing materials such as campaigns, advertisements, newsletters, social media engagements, and press releases to shape and improve a brand or company. Furthermore, a communications manager must accomplish administrative tasks such as preparing reports and necessary documentation, reaching out to advertisers, leading communication letters, and coordinating with marketing personnel from other departments.
The required skills of the two careers differ considerably. For example, assistant property managers are more likely to have skills like "rent payments," "excellent interpersonal," "apartment community," and "mri." But a communications manager is more likely to have skills like "project management," "press releases," "web content," and "facebook."
Communications managers typically earn higher educational levels compared to assistant property managers. Specifically, they're 7.6% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.Assistant property manager vs. Leasing professional
A Leasing Professional is responsible for handling and coordinating with potential tenants for rental purposes. Leasing Professionals discuss the leasing terms and agreements with the clients, conduct property inspections, and identify possible repairs and renovations. They also evaluate the current market performance to negotiate pricing and payment procedures. A Leasing Professional must have excellent communication and organizational skills, especially in processing lease documents efficiently, responding to clients' inquiries and concerns, and adhering to state regulations and policies.
Types of assistant property manager
Updated January 8, 2025
