Assistant Property Manager
Assistant property manager job in East Riverdale, MD
Base Salary - 77k-$81k DOE; 9.5% annual bonus target; $24k new hire stock, + 3 weeks PTO + additional days (29 days in total)
The Assistant Property Manager supports the daily operations and financial performance of a Class A commercial office portfolio in Riverdale MD due to growth and expansion, ensuring a premium tenant experience and operational excellence. This role works closely with the Sr. Property Manager to oversee property management, vendor coordination, financial reporting, and tenant relations within a high-end, fast-paced environment.
Compensation: Base pay 77k-$81k DOE; 9.5% annual bonus target; $24k new hire stock, + 3 weeks PTO + additional days (29 days in total) and generous benefits to include tuition reimbursement, 401k match, LTD, STD, FMLA, HSA, .
Key Responsibilities:
Property Operations:
Assist in day-to-day management of Class A commercial NEW office property, ensuring compliance with company standards and ownership goals.
Coordinate maintenance, janitorial, security, and engineering services to maintain a first-class building environment.
Conduct regular property inspections to ensure aesthetics, safety, and operational efficiency meet Class A standards.
Tenant Relations:
Serve as a primary point of contact for tenants, addressing requests and resolving issues promptly and professionally.
Support tenant move-ins, move-outs, and space buildouts; coordinate with contractors and vendors to ensure smooth transitions.
Foster positive tenant relationships to promote renewals and long-term satisfaction.
Financial Management:
Assist with annual budget preparation, operating expense reconciliations (CAM), and variance reporting.
Review and code invoices, track expenses, and monitor rent collections and delinquencies.
Prepare monthly financial and operational reports for ownership review.
Vendor & Contract Management:
Coordinate and oversee vendor services, ensuring high-quality performance and cost control.
Solicit bids, review contracts, and track vendor compliance with service agreements and insurance requirements.
Administrative & Compliance:
Maintain accurate and organized property files, service contracts, and certificates of insurance.
Support sustainability, safety, and emergency preparedness initiatives.
Ensure compliance with local codes, lease terms, and company policies.
Qualifications:
Bachelor's degree in Business, Real Estate, or related field preferred.
3-5 years of property management experience, with emphasis on Class A commercial office properties.
Working knowledge of building systems, lease administration, and financial reporting.
Proficiency in Yardi, MRI, or similar property management software.
Strong interpersonal and communication skills with a client-service mindset.
Ability to manage multiple priorities in a fast-paced, professional environment.
CPM or RPA designation (or progress toward) a plus.
Assistant Property Manager
Assistant property manager job in Ellicott City, MD
Apartment Assistant Property Manager
A leading Property Management company dedicated to providing unparalleled living experiences for our residents is seeking an Assistant Property Manager for an 600 Garden apartment community in Ellicott City, MD. We manage a portfolio of communities that have exceptional amenities, prime locations, and top-notch service. As a member of our team, you'll play a crucial role in curating the luxurious lifestyle our residents deserve.
We are seeking a dynamic and experienced Garden Apartment Assistant Property Manager to oversee the operations of one of our premier apartment communities. The ideal candidate is a self-motivated professional with a passion for delivering exceptional service and maintaining the highest standards of property management in the real estate market.
The Assistant Property Manager is responsible for supporting the Property Manager in all aspects of management for the portfolio, with a specific focus on the financials. The Assistant Property Manager plays a key role assisting and supporting the operations, maintenance, and financial responsibilities of the property.
Responsibilities
Responsible for accounts receivable and accounts payable, including posting and collection of rent, accruals, payment of expenses, common area maintenance estimates, true-ups, reconciliations, compliance with lease terms, and preparation of all related documentation.
Manage documentation related to the subsidy housing programs.This includes move in onboarding, renewal recertification, and mid-lease changes.
Audit move ins to ensure appropriate qualification and receipt of move in monies.
Facilitate delinquency reporting and legal processing including notice of intent, filing, and eviction processing.
Oversee selection and performance of vendor services, including preparation of requests for proposal and service agreements; monitor vendor performance against service level agreements.
Assist office with resident inquiries, phone calls, and email responses.Meet in-person with residents to discuss accounting concerns.
Maintain a strong relationship with the team to ensure that all corporate objectives are being met.
Maintain accurate and pertinent information for vendors and customers.
Establish and maintain effective working relationships with residents and vendors.
Qualifications
Bachelor's degree in Accounting, Business Administration, Real Estate, or related field (preferred, but not required).
Minimum of 5 years of experience as an Assistant Property Manager.
Strong leadership skills with the ability to motivate and manage a team effectively.
Excellent communication and interpersonal skills, with a strong focus on delivering exceptional customer service.
Proficiency in property management software and Microsoft Office Suite.
Solid understanding of property financials, budgeting, and expense management.
Impeccable organizational and multitasking abilities, with a keen eye for detail.
Adept at problem-solving and conflict resolution.
Knowledge of local and state property management laws and regulations.
Compensation and Benefits
Competitive salary commensurate with experience.
Performance-based bonuses and incentives.
Comprehensive health, dental, vision, and life insurance plans.
401K
Paid time off and holidays.
Ongoing professional development and training opportunities.
Assistant Property Manager
Assistant property manager job in College Park, MD
Assistant Property Manager
Duration: Permanent
Salary: $82k
Required Skills & Experience:
3-4 years of Commercial property management experience (office buildings)
Can come from Residential but prefer commercial
Management experience
Comfortable commuting around DC Metro area, with reliable transportation
Bachelors Degree
Nice to Have Skills & Experience:
Holds a clearance
Has held an APM role supporting government facilities previously
Job Description:
Insight Global is seeking to hire an Assistant Property Manager sitting in College Park, MD to support a large real estate investment trust. This role will serve as the primary point of contact for six College Park buildings (with a potential seventh), ensuring smooth daily operations and strong tenant and vendor relationships. This role with start the first few months in their DC location for training. Key responsibilities include overseeing contract management, processing POs and invoices, coordinating RFPs, scheduling and supervising contractors, and conducting onsite inspections. The Assistant Property Manager will work closely with building technicians and property coordinators to maintain service quality, manage budgets, and support capital planning. Additional duties involve monitoring building expenses, facilitating communication between tenants and service providers, and assisting with project management tasks to keep operations on track. This position requires adaptability, proactive problem-solving, and a hands-on approach to ensure all properties run efficiently and tenants remain satisfied.
Assistant Property Manager
Assistant property manager job in Owings Mills, MD
To work in accordance with established policies, procedures and instructions of Property Manager. To assist Property Manager in directing the overall operation of the Leasing Center, including training staff, scheduling daily activity of office staff, leasing apartments and maintaining proper records, as well as developing long and short term plans of action.
Responsibilities include the following. Other duties may be assigned.
Primary duty is leasing apartments which include conducting rental inquiries and tours of the community
Assists with day to day operations and management of community
Assists leasing team with paperwork, applications and leases
Ensures that the paperwork is processed properly and submitted in the order that is required by DSB departments.
Answers telephone and greet visitors
Conducts rental inquiries and tours of property
Ensures that marketing promotion items are completed by leasing staff; i.e. balloons, giveaways, brochures, etc.
Enters applications and leases into the Yardi computer system
Assists Property Manager with daily, weekly and monthly report compilation
Assists in handling customer relations that include complaints, special requests, move-outs and questions regarding community policies
Ensures that assigned garage spaces are updated
May temporarily fill in for Property Manager when necessary
Assists Regional Manager and Property Manager in developing rental, marketing and advertising programs
May occasionally be required to prepare and present delinquent rent cases in county Rent Court
Maintains a well-organized Leasing Center
Assists in preparing resident rent renewals
Participates in resident activities, open houses and other events to promote community
Weekend work required
Must have total understanding of Fair Housing regulations
Complete related paperwork in an accurate and timely manner
Performs all other duties at the request of the Property Manager
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. It is important to be able to handle multiple tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strong commitment to company goals and values
Excellent communication skills, both verbal and written
Customer-centered
Friendly and positive attitude
Ability to maintain confidentiality
Dependable, organized team player
Ability to direct and coach others
Must have valid drivers license and dependable vehicle
Thorough knowledge of Fair Housing Laws
Sales: Must be able to effectively persuade individuals to choose a product
Creativity: Must be able to generate new ideas in a competitive market place
Communications: Must be able to clearly convey thoughts and ideas in both written and oral forms to “owners” and deal effectively with residents
Organization: Must be able to coordinate activities and time schedules for leasing staff, front desk and maintenance
Flexibility: Must be able to manage changes and work demands
Dependability: Must be a reliable team player who can take initiative
Professionalism: Must be able to consistently maintain a professional demeanor
Decision-Maker: Must be able to resolve resident and associate issues independently
Mathematical Skills: Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference and volume. Ability to apply concepts of basic algebra and geometry.
Reasoning Ability: Ability to apply common sense understanding to carry out instructions furnished in written, oral or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.
Language Skills: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence and procedure manuals. Ability to effectively present information and respond to questions from groups of managers, clients, customers and the general public.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, employee is regularly required to walk, use hands to finger, handle or feel, reach with hands and arms, and talk or hear.
Employee frequently is required to stand, sit, and taste or smell.
Employee is occasionally required to stoop, kneel, crouch or crawl.
Employee must frequently lift and/or move up to 10 pounds.
Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Employee is regularly exposed to outside weather conditions.
Noise level in the work environment is usually moderate.
Individual in this position must be creative, organized, dependable, professional and flexible.
Education/Training/Experience
Must have one year property management experience with a proven sales record in Leasing
Candidate should display strong administrative skills
Candidate should possess strong written and oral communications skills
Intermediate writing and mathematical abilities are needed to perform the basic functions of this position
Candidates must submit to a complete background check and meet the company requirements of such
Candidates must have reliable, personal transportation
Requires one year minimum industry-related experience in management
Recommendations by current Property Manager and Regional Property Manager
Attended Fast Track or other approved property managers seminars and classes
Exhibit leadership skills, as noted by current Property Manager
Consistently meet or exceed leasing requirements
Supervision Received
There is general supervision given to associates when the Property Manager is out of the office, on vacation or sick leave. There is no hiring or firing authority.
Benefits
We support a work-life balance providing 10+ days per year of vacation, plus sick leave, plus a paid day off for your Birthday
We provide 9 paid holidays
401k Retirement: Save for your future with a 50% company match, up to 8%
Health benefits: medical, dental, vision, with employer contributions
Receive a 15% discount on your rent with our Apartment Rental Discount program
We provide reimbursement for part of your tuition in either undergrad or graduate degrees or seminars/certifications
Employer Paid benefits: Term Life and AD&D Insurance, Short term disability, Wellness Program, gym membership
We are proud to be an EOE, and we maintain a drug-free workplace
Commercial Property Manager
Assistant property manager job in Baltimore, MD
CSP is partnering with a fast-growing real estate investment firm to hire a Commercial Property Manager. The firm specializes in special situations including distressed assets, non-performing loans, portfolio repositioning and recapitalizations, and select value-add opportunities. The Property Manager will play a key role in managing the operations and performance of the firm's real estate portfolio.
This position goes beyond day-to-day oversight, offering the opportunity to shape tenant relationships, lead capital improvement efforts, and impact the firm's bottom line. It's an exciting, hands-on role for a dynamic, solutions-oriented real estate professional.
Key Responsibilities:
Tenant Relations & Leasing Support
Maintain high levels of tenant satisfaction by promptly responding to inquiries and resolving issues.
Collaborate with leasing teams and attend property showings; provide market insights.
Support lease renewals, amendments, and negotiations alongside the Lease Administrator.
Provide customer service excellence, conflict resolution and lease issue management, and stakeholder communication to tenants, legal, and executives.
Financial Management
Develop and manage operating budgets; monitor performance and control expenses.
Oversee rent collection and partner with accounting to ensure timely and accurate financial reporting.
Prepare monthly reports on financials, property performance, and maintenance.
Budgeting, NOI optimization, and financial analysis, lease administration and negotiation, and rent collection and delinquency management.
Maintenance & Operations
Manage all property maintenance, repairs, and improvements; uphold property integrity and appearance.
Conduct routine inspections; proactively identify safety risks and maintenance needs.
Select and oversee third-party vendors for landscaping, janitorial, and repair services.
Strong understanding of OSHA, building codes, and safety standards required.
Risk Management & Compliance
Implement emergency response plans to ensure occupant safety.
Ensure full compliance with local building codes, ordinances, and industry regulations.
Technology & Reporting
Proficiency in property management software (e.g., Yardi, MRI, AppFolio, RealPage)
Strong Excel and financial reporting skills
Familiarity with Microsoft Office Suite
Qualifications
Bachelor's degree required
3+ years of commercial or mixed-use property management experience.
Professional certifications preferred: Certified Property Manager (CPM - IREM), Real Property Administrator (RPA - BOMI), Certified Commercial Investment Member (CCIM)
Demonstrated experience managing budgets, vendor relationships, and rent collections.
Hands-on knowledge of compliance, property inspections, and capital improvements.
Emergency planning and crisis response experience strongly preferred.
Strategic thinker with strong problem-solving skills, detail-oriented and highly organized, and a strong collaborator and team leader in fast-paced environments.
Community Manager / Property Manager
Assistant property manager job in Aberdeen, MD
Maryland Management Company owns and manages more than forty communities with just under 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A Community manager is a challenging position that uses sales, customer service, and exceptional management skills to handle the day-to-day operations of an apartment community and its staff.
There are four core categories of responsibilities:
Management
Maintain the physical and fiscal assets of the community
Complete all resident move-ins, move-outs, transfers and renewals
Inspect vacant apartments to ensure rental readiness and perform move-out inspections
Supervise and motivate onsite personnel to achieve the operational goals of the property
Liaise and collaborate with regional and senior management
Ability to professionally resolve resident and employee issues
Attend court, as necessary
Uphold and enforce all company policies, processes, and procedures
Perform other duties as necessary to meet the needs of upper management, residents and the property
Leasing
Works in collaboration with leasing consultants and regional marketing team to develop and implement appropriate marketing strategies
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of the property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of tenant confidentiality, ensure safety and uphold both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Collect and process rental payments
Facilitate the move-in and move-out process
Maintain property records
Assist with payroll
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to prioritize and multitask
The ability to manage and contribute to a team; work well with others
The ability to work independently with little supervision
Excellent telephone etiquette
Advanced computer skills and knowledge of the Internet and Email
Competencies
Exceptional interpersonal and people skills
Professional demeanor
Effective oral and written communication abilities
Superb organizational skills and attention to detail
Good judgment and ability to exercise common sense understanding
Honesty and integrity
A positive attitude and the ability to smile under all circumstances
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Enthusiasm and the personal drive to be a self-starter
Other
Demonstrate strong professionalism in all facets
Demonstrate an ability to diffuse and respond to customer concerns
Schedule
This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations, the community manager must be able to work one weekend day as part of a five day work week.
Requirements
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Education/Experience - A high school diploma, GED, or equivalent experience is required.
Physical - This job requires extensive mobility, including frequent inspections that require walking and climbing stairs. Also includes lifting, bending, reaching, etc.
Prior experience in property management required.
Additional Information
Maryland Management offers an attractive compensation and benefits package including:
$22+ hourly based on experience, plus commission
A performance-based career path, with room for advancement
Excellent health benefits package for full-time employees, including company-paid healthcare HRA
Dental and vision insurance options
401k plan with a match contribution
Direct deposit
Paid time off, including vacation and sick leave
Paid holidays
Educational reimbursement
Annual awards banquet and other social company functions
Acknowledgment
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
Regional Property Manager - Multifamily
Assistant property manager job in Baltimore, MD
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
Hines is continuing to grow our luxury multifamily portfolio and is looking to add experienced Regional Property Managers in Denver, Chicago, Washington DC, Baltimore, and San Francisco.
As a Regional Property Manager with Hines, you will be responsible for supporting and executing company strategies related to property management operations by directing the Managers across your assigned portfolio of multifamily properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:
Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio
Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives
Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices
Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices
Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth
Lead and support property due diligence efforts including but not limited to audits, financial performance reviews, and physical inspections, ensuring accurate evaluation or acquisition or disposition opportunities
Provide recommendations and operational insights that inform underwriting assumptions and transition planning
Participation in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators
Collaborate with owners, investors, and management partners to resolve escalated issues and implement best practices across the portfolio
Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio
Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members
Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs)
Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents
Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information
Qualifications
Minimum Requirements:
High school diploma or GED from an accredited institution required
Bachelor's degree preferred
Five or more years supervisory experience in residential operations and two or more years of portfolio management
Experience with third-party management strongly preferred
Experience in Due Diligence, RFP analysis and presentations is preferred
Experience with overseeing lease up properties is a strongly preferred
Industry certifications (e.g., CPM, CAPS, CAM, etc.) preferred
Demonstrates leadership and management skills
Ability to work in a team-oriented environment
Possesses professional written and verbal communications skills
Demonstrates strong attention to detail
Working indoors 95% and outdoors 5% of time
Frequent travel required
Compensation
San Francisco - $165,000 - $ 204,000 + 20% bonus potential (depending on experience)
Washington, DC - $150,000 - $185,000 + 20% bonus potential (depending on experience)
Chicago - $145,000 - $177,000 + 20% bonus potential (depending on experience)
Denver & Baltimore - $135,000 - $167,000 + 20% bonus potential (depending on experience)
Benefits Information: *******************************************
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
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Auto-ApplyMulti-Family Property Manager
Assistant property manager job in Silver Spring, MD
Under the direction of the Regional Real Estate Manager, the Real Estate Manager is responsible for ensuring excellent customer service in the daily management, coordinating all aspects of apartment community operations, maximizing cash flow while preserving assets, achieving budgeted NOI, providing a quality living environment for residents, and establishing a positive working environment for property team members. The Real Estate Manager duties vary depending on the size of the community and the number of staff to which responsibilities might be delegated.
Financial:
Oversee all financial performance of the property and work towards achieving budgeted NOI
Maximize cash flow at the property by minimizing delinquencies, ensuring timely rent collection, monitoring banking activities and daily deposits, and contacting residents to collect overdue rent
Ensure all Real Page data is correct by monitoring input and report functions, accuracy and timely preparation of leasing activities, A/R cash receipts, A/P Invoices, statements of disposition, monthly closing procedures, and late fees
Develop cost saving strategies in an effort to reduce budgeted expenses
Create annual operating budget and business plan with Accounting team and Regional Real Estate Director
Review financial statements in a timely fashion, working closely with the property accounting team members
Prepare variance report on a monthly basis
Analyze income, expenses, traffic, lease expirations, market rents, delinquency financial statements, and make recommendations as needed
Recommend and oversee all capital improvements, deferred maintenance and upgrade programs
Review and analyze all bid summaries for purchase of goods and services, monitor the vendors work, and guarantee accurate invoicing
Ensure that all contracted services and materials are accounted for and that the work has been performed properly prior to the release of payment
Process delinquent residents according to policy, collect late fees, and file on units at the appropriate deadline
Serve as property representative in court proceedings, understanding all property legal issues affecting residency, storage, abandonment, bankruptcy, fair housing and unlawful detainer/eviction actions
Marketing:
Support the leasing team by leasing apartments, responding to telephone inquiries, qualifying applicants, show apartments, ensuring all move-in paperwork is accurately prepared
Monitor direction of rental activity and all on-site sales, marketing outreach, and advertising plans
Maintain on-going, in-depth knowledge of associated market, market rents and demographics to give a competitive edge
Evaluate and make recommendations for rental pricing
Ensure all residents are on a NAA lease
Monitor daily move-in/move-out property status reports
Verify weekly traffic sources, following up on prospect status and closing ratio numbers and implement programs and team development plans to improve results
Monitor compliance with Fair Housing regulations, Tax Compliance regulations, and other laws as they relate to property specific guidelines and occupancy standards
Maintain passing e-shop, phone shop, and physical shop scores of 85% or higher.
Customer Service:
Complete a daily inspection of the property and market-ready units
Monitor and direct service operations to ensure service requests are completed within 24 hours and curb appeal standards are met
Supervise safety and risk management functions including coordinating monthly safety meetings
Review resident retention programs to meet residents needs and improve retention
Provide excellent customer service and display courteous and professional attitude toward all customers
Maintain availability or coverage for emergencies, on-call duties, resident functions, and weekend
Personnel Development:
Recruit and select team members by understanding and adhering to AION's selection process policies and procedures
Train, coach, and mentor team members, working with the training department as well as providing on-going feedback
Create a team environment by holding weekly team meetings, establishing realistic goals, and fostering open communication
Generate employee schedules in e-time and audit missed punches
Provide ongoing feedback to team members
Provide recommendations for compensation adjustments, promotions, and terminations
Perform other duties as required
Requirements:
High School Diploma or equivalent, Bachelor's degree or CPM highly preferred
At least 5-6 years property management experience
One-year supervisory experience
In Pennsylvania or New Jersey, must obtain a real estate license within 180 days of hire
Working knowledge of eviction law, Fair Housing mandates and other legal issues affecting property management
Excellent English communication skills, both verbal and written
Strong computer skills, especially in the Microsoft Office Suite, experience in Real Page preferred
Must be able to walk apartments and grounds, including steps and climbing stairs
Must be available to work weekends and holidays if required
Occasionally requires lifting 20 pounds or less
Valid driver's license
#Aionhire
Assistant Property Manager
Assistant property manager job in Rockville, MD
The Assistant Property Manager supports the Property Manager(s) and others in managing all aspects of a single property or portfolio of commercial, industrial, or retail properties including marketing, operations, and financial activities.
Essential Duties and Responsibilities:
Ensure services are provided consistent with policies, procedures, regulations, and contractual obligations and standards.
Review and recommend approvals for accurate payment of vendor invoices following the terms of the management agreement, LPC policies, and property management approval authorization limits.
Assist Property Manager(s) in preparing and delivering timely, accurate, and complete monthly reports and budget packages according to client requirements.
Assist in collecting data and/or drafting tenant rent and Common Area Maintenance (CAM) reconciliations or Escalation (OpX) recovery charges.
Assist, and coordinate with, lease administration and accounting on all lease administration activities including lease set up, lease changes, reporting, etc. using various company or client systems.
Assist in coordinating tenant move-ins and move-outs, and "walks-through" spaces with Property Manager(s), tenants, and tenant improvement department; maintain vacant spaces in "tour ready" condition.
Respond to tenant needs, ensuring that administrative and building technical staff resolve problems promptly.
Coordinate contract documents, purchase orders, and other documents related to procuring goods and services at the property; assist in coordinating vendor deliveries and property services.
Assist with bidding activities.
Review tenant billings for accuracy and approval; review aging reports and collections efforts.
Assist in performing regular property inspections; recommend alterations, maintenance, and reconditioning; work with contractors/vendors.
Assist with developing plans, and preparing for, emergency response using company or client formats; ensure resources, supplies, and backups are in place to effectively recover from adverse events; assist in organizing drills and other training.
Contribute through thoughtful and proactive execution of clearly defined duties, methods, and tasks; contribute to team performance through suggestions to improve systems, processes, and procedures.
Assist with client communications; prepare and deliver timely, accurate, and complete reports.
Perform other duties as assigned.
Qualifications:
Bachelor's degree (BA/BS) preferred with 1-2 years of related experience and/or training; or a combination of education and experience; experience with commercial office, retail, and/or industrial properties is highly preferred
Intermediate skills with Microsoft Office Suite required
Ability to effectively communicate verbally and in writing with teammates, leadership team, vendors, tenants, and client employees in a straightforward, professional manner, keeping the appropriate customer(s) informed/updated as needed
Knowledge of financial terms and principles; ability to calculate figures such as percentages, discounts, markups, and/or commissions
Ability to comprehend, analyze, and interpret documents and solve problems involving several options in situations
Intermediate level of analytical and quantitative skills required
Strong organizational skills with an inquisitive and entrepreneurial mindset
Proven track record for delivering excellent internal and external customer service; ability to successfully interact/communicate with tenants/vendors/contractors as well as teammates and leadership team
Must possess the desire to lead and receive instruction on development of leadership skill set
Ability to build consensus in work groups, listen actively, and create mutually beneficial resolutions
Ability to travel daily to assigned properties as necessary
Ability to work after hours, weekends, holidays, and during emergency situations as necessary to meet the needs of the client
Ability to read and write English in order to understand manuals and procedures, and to write reports
Physical Requirements:
Ability to sit/stand/walk for long periods of time; manual dexterity to operate a computer keyboard, phone, and other office equipment; eyesight that allows for reading a computer screen, phone screen, reports, etc.; hearing that allows for hearing/understanding spoken words; lifting and carrying up to 20 lbs. NOTE: Some, but not all, of our positions may have an additional requirement to comply with COVID-19 health and safety protocols, including COVID-19 vaccination proof and/or rigorous testing.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
This position is 100% in-office. The role requires working in office during standard business hours. Remote work or telecommuting is not an option for this position.
Pay Range$67,000-$72,000 USD
About Lincoln Property Company
Lincoln Property Company (“Lincoln”) is one of the largest private real estate firms in the United States. Offering a fully integrated platform of real estate services and innovative solutions to owners, investors, lenders and occupiers, Lincoln supports the entire real estate lifecycle across asset types, including office, life science, retail, industrial, data center, production studio, healthcare, government, universities, and mixed-used properties, throughout the United States, United Kingdom, and Europe. Lincoln's combined management and leasing portfolio on behalf of institutional clients includes more than 562 million square feet of commercial space. In addition to providing third-party real estate services, Lincoln has completed over 164 million square feet of development since its inception in 1965 and has another $19.5 billion currently under construction or in the pipeline. For more information, visit: ************
All job offers are contingent on completion of a background check and proof of eligibility to work in the United States.
By submitting your information or resume in response to this opportunity, you acknowledge that your personal information will be handled in accordance with the companies privacy policy.
Lincoln Property Company does not accept unsolicited resumes from third-party recruiters unless they were contractually engaged by Lincoln Property Company to provide candidates for a specified opening. Any such employment agency, person or entity that submits an unsolicited resume does so with the acknowledgement and agreement that Lincoln Property Company will have the right to hire that applicant at its discretion without any fee owed to the submitting employment agency, person or entity. At this time, we are not working with any agencies.
Auto-ApplyRegional Property Manager
Assistant property manager job in Bethesda, MD
A full service multifamily real estate firm, ROSS Companies, is looking for an experienced Regional Property Manager to oversee a portfolio or properties. Your role will play a pivotal part in the properties financial performance, operational efficiency, adherence to company policies, maintaining the properties, handling tenant relations, and ensuring compliance with relevant laws and regulations.
Responsibilities:
Oversee community efforts to maximize apartment occupancy while minimizing delinquency and bad debt. (Budget vs. Actual.)
Oversee community efforts to maintain satisfactory physical appearance of community buildings, grounds and public areas. This includes performing routine community inspections of all areas to maintain satisfactory physical appearance of community buildings, grounds and public areas; Inspections of apartments in order to determine resident occupancy, satisfactory housekeeping, maintenance concerns, proper functioning of all appliances, fixtures and smoke detectors, and HVAC equipment. Ensure any deficiencies are documented as required and corrected.
Promote sound and positive relations with residents, employees, and vendors to ensure timely and efficient level of service.
Ensure fair-housing standards and equal housing opportunity for applicants and residents as well as equal employment opportunities for employees. Ensure attendance at Fair Housing and other mandatory training.
Oversee community efforts to maintain apartment occupancy (Budget vs. Actual) standards and enforce lease provisions, property rules and regulations.
Ensure all community employees are supervised, trained, motivated and evaluated annually. Make recommendations for annual salary increases and performance recognition of community staff.
Meet with direct reports on a quarterly basis to review financial statements and develop action plans to address any critical needs.
Respond immediately to emergency situations ensuring resident and employee safety. Ensure appropriate paperwork is submitted to report community losses, damages, resident claims or security issues. Report any hazards and safety concerns to the Regional Vice President and/or the President.
Maintain and control all operating costs and utility consumption as established in the annual budget. (Budget vs. Annual). This includes approval of all expenses for assigned sites.
Oversee the implementation of long-term community rehabilitation and improvements.
Supervise, motivate, evaluate and maintain positive relations with all vendors and contractors.
Maintain confidentiality about the business affairs of the company, community, residents, and employees as outlined in the Confidentiality Policy.
Maintain communications with residents, employees, vendors, owners, and other officials concerning management and related community issues. This could include verbal and/or written communication.
Maintain cooperative spirit within peer group, staff members, vendors/contractors.
Communicate and coordinate with Property Manager on the accomplishment of their responsibilities and his/her day-to-day involvement with various responsibilities.
Accompany mortgage inspectors, insurance agents, county inspectors, fire department, etc., when inspections are conducted.
Review monthly public area inspection reports (including pool areas and any other community facilities when applicable). Oversee community efforts to take appropriate action when maintenance/safety deficiencies are discovered.
Ensure apartment vacancy, an initial inspection of the apartment is completed. Ensure damages are being charged to vacating residents and unusual repairs requiring additional time or introduction of a contractor are being assessed at this time.
Preparation of annual community income/expense budget.
Obtaining proposals and service contracts to support annual budget preparation.
Recommend improvements to and/or upgrade of current capital expense items (Replacement Reserve), for budget purposes.
Recommend items to reduce operating expenses and increase efficiency, income, and marketability.
Review monthly financial statements, cash flow projections, analyze under and over budget variances. Producing owners and variance reports accurately and timely.
Oversee community efforts to audit rent roll monthly for accuracy of resident information and account balances. Review the reports available through property management software which reflect proper operational procedures.
Maintain required delinquency levels by ensuring rent collections and bank deposit procedures are followed, as well as collections of all miscellaneous charges.
Ensure resident letters and intra-company responses are completed in a timely manner.
Conduct Property Manager meetings to review policies, emergency procedures and discuss goals and problem solving.
Investigate opportunities to increase efficiency of services, obtain improved products or economical prices.
Qualifications:
7 Years Regional Property Management experience managing multi-sites; apartment leasing, apartment maintenance, employee supervision, and landlord-resident relations; Knowledge of appropriate and effective conduct during emergency situations.
Demonstrated and developed organizational and administrative abilities.
Demonstrated ability managing budgets.
Proficiency with property management software, Excel, and Microsoft Word.
Knowledge of accounts payable and receivable functions essential.
Proficiency and familiarity with operating statements and preparation of variance reports.
Excellent interpersonal, verbal and written communication skills.
Must be detail oriented with demonstrated organizational, problem solving, and decision making skills.
Must possess the ability to handle multiple tasks and priorities.
Must be able to ascend or descend multiple flights of stairs and inspect all locations at assigned communities.
High School Diploma with some college level courses. Bachelors Degree in Business Administration, preferred. Experience will be considered in lieu of college degree.
ROSS Companies is an Equal Employment Opportunity Employer.
Auto-ApplyProperty Manager, Highland Commons & The Residences, Aberdeen MD
Assistant property manager job in Aberdeen, MD
Enterprise is a national nonprofit that exists to make a good home possible for the millions of families without one. We support community development organizations on the ground, aggregate and invest capital for impact, advance housing policy at every level of government, and build and manage communities ourselves. Since 1982, we have invested $80.9 billion and created 1 million homes across all 50 states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands - all to make home and community places of pride, power and belonging.
Join us at enterprisecommunity.org
Working at Enterprise
At Enterprise, you'll be part of a diverse, committed team making a difference every day. You will collaborate with some of the smartest minds and biggest hearts in our field. You'll be empowered to drive systems change and take bold steps to advance racial equity. And you will find a career home where you're valued and supported in your growth journey.
Enterprise offers career opportunities in our offices across the country with an exceptional benefits package.
Job Description Summary:
Provides leadership, direction and oversight of overall operations for the property, ensuring a safe and attractive living environment for residents and a great place to work for associates, exceptional quality and service, sustained resident satisfaction and associate engagement, operational efficiency, and strong financial results.
* Consistently and genuinely demonstrate the HEROES principles of HELPFUL, ENGAGED, RESPONSIVE, OUTSTANDING, EXCELLENCE and SUCCESS in all activities and interactions.
* Attracts, retains, coaches, motivates and leads a high-performance team; holds the team accountable for meeting all mission, quality, safety and other performance standards.
* Oversee operations, marketing, financial management and maintenance of the assigned property.
* Continuously monitors the building, grounds, and surrounding areas to ensure that the community is safe, clean, and attractive; presents an exceptional impression for guests and prospective residents.
* Develops the community's annual operating budget and maintenance plans; monitors expenses, revenues and financial metrics; makes recommendations and adjustments as appropriate to achieve financial and other performance targets.
* Interacts routinely with residents; communicates effectively, appropriately, and courteously with residents, associates, management and guests to ensure that all areas of concern are addressed promptly and professionally.
* Implements and monitors compliance with Enterprise Residential policies and procedures and external regulatory requirements; ensures solid understanding of Enterprise Residential's operational and human resources policies and procedures among all community staff and addresses variances quickly to ensure consistent compliance.
* Leads and directs sales and marketing activities both on and off site to achieve occupancy goals; recommends strategies to adjust activities as needed in response to market conditions, competitive pressures, apartment turnovers, and other factors influencing occupancy; maintains knowledge of competitive properties and market trends and makes recommendations as appropriate.
* Ensures strict compliance with the Fair Housing Act, shows and leases apartments; qualifies prospective residents in compliance with program requirements; manages lease renewal process.
* Collects rents, monitors and manages delinquencies and collections, and maintains accurate records.
* Implements and monitors safety protocols; sets a strong example and holds associates accountable for practicing a culture of safety.
* Promotes resident services initiatives in conjunction with the Resident Services Department; drives efforts at the community level, engaging residents in social and educational activities and events.
* Prepares, monitors, and distributes reports on a variety of operational and financial data.
* Participates in and attends all required training sessions; ensures that all associates are fully trained and aware of job responsibilities.
* Identifies succession candidates and implements career development plans for property level associates.
* Supports other communities as assigned by management.
* Other duties as assigned.
Supervisory Responsibilities:
* Manages all property staff. Is responsible for the overall direction, coordination, and evaluation of the property and relevant business development initiatives. Carries out supervisory responsibilities in accordance with Enterprise Residential policies and applicable laws. Responsibilities include interviewing, hiring, and training associates; planning, assigning, and directing work; appraising performance; rewarding and disciplining associates; addressing complaints and resolving problems.
Qualifications:
* Minimum three years property management experience or management experience in a related field, at least two years in a supervisory role preferred.
* High School Diploma or G.E.D.
* NCHM COS (Certified Occupancy Specialist) & TCS (Tax Credit Specialist) Certification or equivalent certification from a nationally-recognized compliance training program and experience, or ability and commitment to obtain certifications at the next available course offering.
* Demonstrated experience and solid track record in marketing and leasing.
* Strong financial acumen; Demonstrated ability to understand basic financial statements and to manage expenses and revenue within budgets.
* Ability to lead, direct, and motivate others to innovate and excel.
* Ability to work in a fast-paced environment demonstrating strong organizational and follow up skills along with an ability to manage multiple priorities.
* Strong verbal and written communication skills with the ability to interact, in English, with a diverse group of associates, residents and external agencies.
* Ability to apply reason, logic, and advanced problem-solving skills to resolve complex and/or sensitive issues.
* Ability to read, in English, at a level sufficient to understand policies and procedures, safety notices, general business correspondence and/or documentation.
* Strong computer and keyboarding skills with proficiency in Microsoft Word and Excel and the ability to quickly master new applications.
* Excellent interpersonal skills. Positive attitude, enthusiasm and energy. Strong customer service orientation to all residents.
* Strong attention to detail.
* Ability to handle a high volume of telephone calls.
Total Rewards at Enterprise:
* You will be working with a group of talented professionals who are motivated by serving the community and addressing the need for affordable housing. Enterprise offers a comprehensive total rewards package for you and your family.
* The base salary range for this role is $70,000/year to $73,000/year depending on level of skills and experience.
* The salary range for this position is represented by the low and high end of the range for the amount to be paid for the position. Salaries paid at Enterprise will vary based on factors that may include skills, education, location, experience, and performance. The salary range is just a part of the total rewards package provided to employees at Enterprise, and other rewards may include annual performance bonuses and generous paid leave programs.
* At Enterprise, our benefits form a major component of our total rewards package. Benefits include dental, health, and vision care plans, as well as family-building benefits, such as adoption and surrogacy support. Enterprise allows flexible work arrangements to promote a better work-life balance. We offer health advocacy, EAP, and mental health benefits. We round out our total rewards package by offering financial education, wellness programs, and auto-enrollment in the company's 401(k) plan with employer matching contributions. Finally, you will have learning and development opportunities, including tuition reimbursement for job-related courses and certifications. Thank you for your interest in joining the Enterprise team in our effort and commitment to serve others.
Auto-ApplyRegional Property Manager
Assistant property manager job in Takoma Park, MD
Sage Ventures - Regional Property Manager
Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.
The Regional Property Manager is a dynamic leadership position responsible for overseeing site employees, daily operations, and driving value creation (NOI growth) of each asset managed. This includes timely implementation of policies and procedures, while being responsible for Profit and Loss (P&L) management for each property under supervision. Portfolio may range from 3-5 properties, with total unit count ranging from 1500-2000.
Our expectation is for you to be a leader of high-performing teams, driving brand, operational and employee excellence through high quality decision making and clear communication at a strategic level, in turn making a positive impact and delivering strong financial results (P&L accountability).
Responsibilities
Develop the annual budgets for the properties in assigned portfolio and oversee attainment of budgeted goals by analyzing and evaluating financial statements, completing budget variance reports, and working with the President to create corrective action plans for any gaps in the financial performance of the portfolio.
Responsible for ensuring KPI's such as occupancy, delinquency, retention, work order completion time are in line with projections.
Ensure that facilities are well maintained, and standards are adhered to by team and vendors.
Mentor and train team members on a continual basis to ensure a positive mindset, engagement, and productivity in their roles, including assisting in setting road maps for future growth and promotion of team members.
Perform weekly site visits where spot inspections and training with onsite teams are a top priority.
Conduct inspections of building exteriors, interiors, vacant apartments, common areas, amenities, service areas (trash rooms/compactors), maintenance office and shop, leasing office, models, etc.
Ensure that all properties maintain top level customer service.
Look for cost saving measures, manage vendor relationships and use, and work with the onsite teams to see that expenses are managed tightly without compromising quality.
Continually look for new opportunities to better operational practices and efficiencies and make/justify recommendations as appropriate.
Qualifications
2 - 4 years in a Regional Portfolio Manager role required
3 - 5 years of experience in multi-family property management required
BA/BS degree required or industry certifications.
Proficiency with property management software platforms, Yardi preferred.
Proficient in Microsoft (Excel, Outlook, Word)
Ability to effectively build teams and maintain positive employee relations.
Strong communication with all levels of staff, co-workers, management, ownership, and vendors
Proven track record of ability to build consensus among diverse stakeholders.
Strong financial aptitude and analytical skills
Regular travel throughout territory is expected as well as weekly visits to HQ in Pikesville, MD
Benefits
We offer competitive salaries and excellent benefits, including:
Paid time off
Medical, vision, dental
401K with a company match
Employee Assistance Program
50% rental discount at our properties
Allowance for travel expenses
This position requires the ability to regularly climb stairs, inspect and show the community, and occasionally bend, stoop, squat, reach above the shoulder, push or pull doors, and lift or carry packages up to 30 lbs.
Sage Ventures is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
Auto-ApplyProperty Manager-Coalition Homes
Assistant property manager job in Rockville, MD
General Description:
Montgomery County Coalition for the Homeless (MCCH) assists people confronting homelessness and offers case management services enabling these households to thrive and live independently. Coalition Homes (CH) is an affiliate and partner to MCCH providing affordable permanent supportive housing. CH self manages its real estate portfolio.
The Property Manager provides a range of customer management services to tenants of CH's properties from first entry and lease development, site inspections, and tenant certifications to relocation and lease expiration close-out. This position interacts daily with CH tenants, the property bookkeeper, lead maintenance technician and MCCH case managers.
Essential Duties and Responsibilities:
· Primary liaison with tenants on landlord-tenant issues
· Provide move-in/move-out responsibilities
· Maintain tenant rolls
· Primarily responsible for annual certifications, lease addendums, and compliance with program requirements
· Primarily responsible for tenant files, accurate documentation for identified program, and other records pertaining to the specific asset
· Manage occupancy status of units from vacancies, turnovers, inspections and leasing in coordination with MCCH case managers
· Provide timely responses to and manage tenant requests
· Prepare and send tenant correspondence e.g. newsletter, memos, violation and eviction notices
· Manage unit work order actions in property management system
· Participate in quarterly site inspections and document/follow-up on tenant related issues
· Meet with case managers regularly regarding tenant issues
· Coordinate bi-annual tenant community meetings based on geographical location
· Provide relocation assistance to tenants who are moving or displaced
· Participate in professional development opportunities.
· Assist senior Coalition Homes manager(s) with developing new educational tools that improve performance, time management, and increase accuracy of job related functions
· Work collaboratively with other departments or agencies to improve residents' opportunity to achieve housing stability
· Assist tenant with services together with case managers
· Assist with file audits, HUD management and occupancy reviews and HUD REAC inspections
Requirements
Required Knowledge, Skills and Abilities:
· Minimum 5 years property/tenant management experience
· Minimum 2 years of experience in bookkeeping, accounting or equivalent education courses
· High attention to detail and ability to multi-task
· Ability to effectively solve problems through use of analytical skills
· Ability to work independently with minimal supervision
· Functional knowledge of Microsoft Office, Yardi or similar property management programs
· Comfortable with diverse populations (cultural, ethnicity, age, gender, sexual orientation, economic, disabled)
· Good written and verbal communication skills
Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee is regularly required to drive, stand, walk, climb stairs, sit, manually manipulate objects, tools, or controls; and reach with hands and arms.
Hours of Work: After hours work on evenings or weekends may be required from time to time.
Salary Description $60,000 - $70,000
Regional Property Manager
Assistant property manager job in Baltimore, MD
The Michaels Organization is a national leader in residential real estate offering full-service capabilities in development, property management, construction, and investment. At Michaels, our teammates strive to fulfill our promise of creating communities that lift lives - ones that jumpstart housing, education, civic engagement, and neighborhood prosperity. With this passion at the forefront of our business, Michaels teammates can be proud to be a part of the extraordinary, every day.
Complete responsibility for all properties within their portfolio, to include oversight of general administration, leasing, maintenance of the physical property, program compliance, communication with governmental agencies, budget preparation and financial control, direction of staff, resident relations and communication with supervisors and owners.
Responsibilities
1. Provides direction and administrative support to on-site personnel with responsibility of day-to-day operation of the property.
2. Make recommendations to Vice Presidents to improve the profit and productivity of the property. Works closely with Accounting on all property financial information.
3. Provide direction to site personnel for compliance with all government agencies rules and regulations.
4. Ensures proper selection, hiring, training and motivation of on-site personnel by Community Managers.
5. Provides financial oversight of individual properties to include: budget preparation, monitoring budget and expenses, monitor capital improvement expenses, collections of rents due and ensures timely turnover of vacancies.
6. Establishes performance goals for Community Managers and other direct report personnel.
7. Keeps owners and Regional/Senior Vice Presidents advised of significant operational issues.
8. Attends resident meetings periodically or as requested by residents.
9. Organizes group meetings and training opportunities for portfolio.
10. Identifies new business opportunities for the Company
11. Interface with Social Services at properties, if applicable.
12. Perform other duties as assigned.
Qualifications
Required Experience:
‒ Must have three or more years' experience managing multiple properties.
‒ Must hold at least one industry designation/certification (Such as CPO, COS, ARM, CPM, HCCP etc.).
‒ Must have two or more years of supervisory experience.
Required Education/Training:
‒ Must have High School Diploma
‒ College Degree (Associates/Bachelors) highly preferred
Required Skills and Abilities:
‒ Professional appearance and the ability to resolve conflicts in a professional manner
‒ Excellent organizational skills with attention to detail.
‒ Ability to keep accurate financial record
‒ Ability to conduct meetings with owners/partners
‒ Must possess valid driver's license.
‒ Ability to display a positive, enthusiastic attitude to motivate and coach staff.
Working Conditions:
1. Must have ability to work non-standard hours and perform frequent, extended regional travel including overnight travel if required by geographic locations.
2. This position required nighttime and weekend accessibility (cell phone and computer) due to travel schedule, projects or emergency response.
Salary Range Information:
The range displayed on each job posting reflects the targeted base salary for the position. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Rewards & Benefits:
We know Michaels' promise of lifting lives starts with our teammates, so making sure every single teammate is happy, healthy, and set up for a successful future is important to us. As part of our team, you will enjoy a competitive wage, a comprehensive benefit package which includes Medical, Dental, Vision, prescription, etc., generous paid time off, a 401 (k) plan with a company match, and so much more. We believe in education - and in taking care of our own - so as an added incentive your children will be able to apply for the Michaels Employee Scholarship Program.
Help make the world a better place in a team-oriented environment.
Grow with our organization through various professional development opportunities.
Collaborate and thrive in a company culture where all are welcome
Michaels teammates make a difference in the lives of residents, colleagues, and the communities where we live and work every day. To learn more about the total rewards we offer please visit our website.
Come join our team. You're going to love it here!
Salary Range $85,000 - $90,000 Annual Salary
Auto-ApplyProperty Manager
Assistant property manager job in Bowie, MD
at Evernest
Evernest is a full-service real estate and property management company with a national presence and an outstanding reputation. We operate in 50+ of the nation's most investable markets and manage over 24,000 homes. We are a high-performing team, and our culture is second to none. Built on core values that drive collaboration, innovation, and the relentless pursuit of excellence, we're not just another property management company. Our dedicated people, proprietary technology, and commitment to continuous improvement are changing an industry.
Our goal is to manage 250,000 homes by 2030, and we're looking for driven individuals who share our vision. Join us on this exciting journey to build something great, and play a key role in shaping the future of property management, making a lasting impact on our clients and the communities we serve.
POSITION OVERVIEW
Evernest is seeking a motivated, proactive and highly organized Property Manager to oversee the day-to-day operations of a residential portfolio. The Property Manager's primary responsibility is owner satisfaction which requires excellent communication and impeccable coordination. The role touches marketing, leasing, collections, resident relations, retention, maintenance and renovations so you will partner with Resident Services, Accounting, Leasing and Property Services to deliver best in class results. The ideal candidate should have a background in real estate, strong leadership and communication skills, and a passion for providing exceptional service.
RESPONSIBILITIES
Provide outstanding service to our property owners.
Partner with cross functional teams and oversee day-to-day operations of residential properties including leasing, rent collection, and maintenance.
Ensure that all properties are in compliance with local, state, and federal regulations.
Partner with our Property Services team to coordinate with technicians, contractors and vendors for maintenance and repair work.
Manage budgets and financial records for the properties.
Execute portfolio level operations in line with company targets and KPIs.
Dispatch field team members to conduct inspections of properties to ensure they are in good condition and well-maintained.
Develop and implement policies and procedures to improve the efficiency and effectiveness of property management.
Stay up-to-date on local market trends and competitor activity.
Drive financial performance by maximizing NOI.
Prepare additional reports as required by the Regional Manager, Executive Director, Partners, or Owners.
REQUIREMENTS
Bachelor's degree is preferred.
A minimum of a State Real Estate Sales License is required within 90 days of employment start. Evernest will cover the costs of coursework, exam fees and application requirements. You will be required to transfer your Real Estate License under the Evernest brokerage at the start of your employment.
Minimum of 2 years of experience in single family or multi-family property management.
You will work up to 2 days per week in the local Evernest office.
What You Can Look Forward To
Limitless Learning & Growth: Uncapped professional development opportunities, including weekly company-wide sessions focused on both personal and professional growth.
Comprehensive Benefits Package: Substantial health, dental, and vision coverage to keep you and your family well taken care of.
Time for yourself: Enjoy unlimited PTO, plus 8 paid company holidays - because balance matters.
Culture That Prioritizes People: Weekly company-wide Q&A sessions with our CEO and leadership team - your chance to connect, be recognized, and have your voice heard.
Innovation Starts Here: Weekly team meetings dedicated to process improvement, collaboration, and solving real challenges - your ideas. matter.
Feedback-Driven Culture: Quarterly check-ins focused on growth, empowerment, and constructive feedback- because we want you to thrive, not just survive.
Compensation: Base salary + opportunity to earn additional incentives up to 20% of your base salary if KPIs are met.
CORE VALUES
To be considered for this position, you must connect deeply with Evernest's company core values:
Win Together - Without sacrificing our core beliefs, we will always put the Team (our Owners, our Residents, and each other), first. Individually, we can only achieve so much; as a team, everyone can meet, and exceed their goals.
Do the Right Thing - We will always be honest with each other, our residents, and our owners. We operate a truth-based property management company with high levels of accountability, regardless of how it affects us individually or as a company.
Own the Outcome - We will continuously strive for the best way to serve our Owners by frequently updating our processes, pushing ourselves never to be stagnant and never accepting the status quo. We are determined to revolutionize this industry.
Embrace the Grind - Beginning with just 30 houses to now almost 15,000, it has taken an extreme amount of hustle and perseverance to grow Evernest. We believe this benefits our clients because we are committed to whatever it takes to lease your home to a well-qualified tenant, collect rent, communicate effectively, and manage the day-in and day-out processes that keep you happy.
Grow Daily - Our team of professionals commits themselves to daily disciplines both inside and outside the office. The positive habits we create in life impact our company and our clients. It´s not an easy business, and there´s no substitute for disciplined habits if you want to remain successful.
#IND123
Property Manager Assistant
Assistant property manager job in Hagerstown, MD
Benefits:
401(k)
401(k) matching
Bonus based on performance
Company parties
Competitive salary
Employee discounts
Free uniforms
Opportunity for advancement
Paid time off
East Coast Real Estate Group - Property Management company is looking for an A player to join our premier property management company as ‘Property Manager Assistant'. We don't just manage properties; we work to improve the lives of residents and real estate investors through property management solutions. We are looking for someone to join our team who wants more than just a J-O-B; we want a person looking for purpose in their career and vocation.
Candidate must possess:
A very strong moral & ethical foundation - integrity
Minimum 1-year leasing experience
Professional appearance
Ability to work hard …. very hard!
Fun and likable personality
Ability to use new technology and internet marketing
High degree of self-confidence tempered by humility
Strong attention to detail and organization
Strong communication skills and ability to be articulate
Reliable transportation as you will be commuting between properties
Primary job duties:
Leasing Phone Inquiries
Leasing Email Inquiries
Schedule Showings
Showing Presentation
Application Processing
Lease Creation / Lease Signing
Move in Coordination
Property Inspections
Assist Property Manager
Compensation:
$X-X / hr base plus 3 different performance based incentives.
Reviews:
90 Day Performance Review & Annual Reviews. Reviews however do not guarantee compensation increases.
Payroll:
Payroll is processed bi-weekly via direct deposit.
401K:
Available after 90 days with up to a 4% Company Match. Auto enrolled at 1% unless you unenroll.
Vacation / PTO:
Vacations are earned after the 1st 12 months of employment.
Vacation does not rollover year to year.
Years 1 - 5: Max 2 Weeks
Years 6 - 10: Max 3 Weeks
Sick Time:
Unpaid Sick time accrues over time based on hours worked. Paid holiday benefits start after 60 Days of employment.
Holidays:
Full-time employees receive 8 hours holiday pay. Part-Time employees will receive 4 hours of Holiday pay. Our office will be closed on Federal Holiday Schedule for the below holidays:
- January 1st- New Year's Day
- Memorial Day
- Juneteenth
- July 4th- Independence Day
- Labor Day
- Thanksgiving Day (Thursday)
- December 24th- Christmas Eve
- December 25th- Christmas Day
Discounts:
AT&T: Employee Discount Available Compensation: $18.00 - $23.00 per hour
GeographyWe currently provide Property Management services in Frederick, Washington, Berkeley, Jefferson and Franklin Counties. (MD, WV & PA)
Mission StatementProvide "World Class Property Management” for the Investors and Residents that we work with.
Company OverviewHow do we provide World Class Property Management?
Our real estate solutions team members have over 50 years of real estate experience including: Managing rental portfolios of 1 to 100+ units, owning rentals, experience in rehabbing properties and have investor friendly licensed agents on our team and in our network, that can assist with buying or selling real estate in WV, MD and PA.
We are members of the National Association of Residential Property Managers (NARPM), National Association of Realtors (NAR), are accredited with the Better Business Bureau (BBB) with an A Rating and have over a 4.7 Star Rating Online with 700+ reviews and counting.
Auto-ApplyAssociate Property Manager
Assistant property manager job in College Park, MD
Associate Property Manager - Commercial Office Portfolio (College Park, MD)
Compensation: $85,000 base salary + 12.5% bonus + ~$24,000 in annual stock grants
Position Type: Full-Time / On-Site
Industry: Commercial Real Estate (Office Portfolio)
Experience Level: 3-5 Years (Assistant Property Manager)
About the Opportunity (Confidential Search)
We are supporting a confidential commercial real estate owner/operator in the search for an Associate Property Manager to join their growing portfolio in College Park, MD.
This is an exceptional next-step role for a polished, relationship-focused Assistant Commercial Property Manager who is ready to step into greater autonomy and full tenant-facing responsibility.
You will be the on-site management lead for a well-maintained, secure commercial office asset with a stable mix of government, defense-sector, and high-end corporate tenants. You'll work closely with a strong engineering team and regional support structure, but you'll be trusted as the primary on-site representative.
What You'll Do
Manage day-to-day tenant relations, ensuring high tenant satisfaction and proactive service delivery
Conduct regular communication with tenant contacts to assess needs and oversee service resolution
Coordinate daily operations with engineering teams, vendors, and subcontractors
Monitor and track building expenses and budgeting items
Review and approve invoices and service orders
Support and oversee construction, TI, and small capital projects
Maintain a polished, professional presence as the face of the property
Ideal Candidate Profile
3-5 years of recent experience as an Assistant Commercial Property Manager
Background in office, commercial retail, or industrial properties
Strong interpersonal, communication, and customer-service skills
Thrives in a role with high tenant engagement and relationship-building
Ability to work independently and manage an asset with minimal supervision
Bachelor's degree required
Stable work history; polished, professional presentation
What You Won't Need
Residential or facilities management experience (this role requires commercial experience)
Oversight of multiple challenging sites - this is a well-run, well-supported asset
Micro-management - the team respects autonomy and ownership
Why This Role Stands Out
Competitive compensation: $85K + 12.5% bonus + ~$24K in stock grants
Stable, respected commercial portfolio with long-term tenants
A company known for exceptional financial discipline, strong culture, and reliable bonus payouts
Genuine opportunity for advancement into a full Property Manager position
How to Apply
If you are a motivated Assistant Commercial Property Manager looking for the next step in your career, we invite you to apply in confidence. Please submit your resume to be considered for this confidential search.
Community Manager / Property Manager
Assistant property manager job in Aberdeen, MD
Maryland Management Company owns and manages more than forty communities with just under 10,000 apartment homes in Maryland and Florida. Established in 1949, Maryland Management is passionate about providing affordable, quality housing, an exceptional customer experience, and contributing to the communities we serve. As an organization, we believe our people are our greatest asset and we are committed to the success and development of each individual on our team.
A Community manager is a challenging position that uses sales, customer service, and exceptional management skills to handle the day-to-day operations of an apartment community and its staff.
There are four core categories of responsibilities:
Management
Maintain the physical and fiscal assets of the community
Complete all resident move-ins, move-outs, transfers and renewals
Inspect vacant apartments to ensure rental readiness and perform move-out inspections
Supervise and motivate onsite personnel to achieve the operational goals of the property
Liaise and collaborate with regional and senior management
Ability to professionally resolve resident and employee issues
Attend court, as necessary
Uphold and enforce all company policies, processes, and procedures
Perform other duties as necessary to meet the needs of upper management, residents and the property
Leasing
Works in collaboration with leasing consultants and regional marketing team to develop and implement appropriate marketing strategies
Conduct tours of the grounds of the community and show apartments to prospective residents
Sell the community over the phone/internet to convert leads to on-site tours
Greet all individuals that enter the leasing office in a friendly and professional manner
Maintain thorough product knowledge of the property (floor plans, amenities, etc.) and the local community
Apply product knowledge to prospective residents' needs by effectively communicating features and benefits
Represent the company in a professional manner at all times
Customer Service
Develop and maintain professional relationships with prospective and current residents
Accept maintenance requests, submit maintenance tickets, and complete follow-up to ensure satisfaction
Handle resident calls and in-person concerns
Respect boundaries of tenant confidentiality, ensure safety and uphold both local and Federal Fair Housing Laws
Administrative
Accurately prepare and be thoroughly knowledgeable with all applications, lease documents, and related paperwork
Collect and process rental payments
Facilitate the move-in and move-out process
Maintain property records
Assist with payroll
Qualifications
This opportunity would suit an individual who is outgoing, enthusiastic and has the desire to exceed the expectations of our current and prospective residents. The ideal candidate will demonstrate the following:
Skills
The ability to close the sale
The ability to prioritize and multitask
The ability to manage and contribute to a team; work well with others
The ability to work independently with little supervision
Excellent telephone etiquette
Advanced computer skills and knowledge of the Internet and Email
Competencies
Exceptional interpersonal and people skills
Professional demeanor
Effective oral and written communication abilities
Superb organizational skills and attention to detail
Good judgment and ability to exercise common sense understanding
Honesty and integrity
A positive attitude and the ability to smile under all circumstances
Adaptable to accept changes in the work environment, manage competing demands, and handle unexpected events.
Must be able to handle stressful, urgent, and diverse situations in a calm and reasonable manner
Enthusiasm and the personal drive to be a self-starter
Other
Demonstrate strong professionalism in all facets
Demonstrate an ability to diffuse and respond to customer concerns
Schedule
This position requires flexibility in scheduling and the ability to work weekends. Due to staffing limitations, the community manager must be able to work one weekend day as part of a five day work week.
Requirements
Transportation - Employee must maintain reliable transportation daily, a valid driver's license, and valid vehicle insurance.
Language - Proficiency in the English language, including the ability to read, write, and communicate professionally with others.
Education/Experience - A high school diploma, GED, or equivalent experience is required.
Physical - This job requires extensive mobility, including frequent inspections that require walking and climbing stairs. Also includes lifting, bending, reaching, etc.
Prior experience in property management required.
Additional Information
Maryland Management offers an attractive compensation and benefits package including:
$22+ hourly based on experience, plus commission
A performance-based career path, with room for advancement
Excellent health benefits package for full-time employees, including company-paid healthcare HRA
Dental and vision insurance options
401k plan with a match contribution
Direct deposit
Paid time off, including vacation and sick leave
Paid holidays
Educational reimbursement
Annual awards banquet and other social company functions
Acknowledgment
This job description is not all-inclusive and is intended to describe the general nature and work responsibilities of this position. It is subject to change, modification, and addition as deemed necessary by the company. All offers of employment are conditioned upon the applicant passing a drug test and subject to a background check, which are conducted in compliance with any applicable federal, state, or local law.
We are proud to be an equal opportunity employer.
Regional Property Manager - Multifamily
Assistant property manager job in Baltimore, MD
When you join Hines, you will embark on a career journey fueled by vision and guided by leaders who set the standards of our industry. Our legacy is rooted in innovation and excellence, earning us a spot on Fast Company's esteemed annual list of the World's Most Innovative Companies, as well as recognition as one of U.S. News & World Report's Best Companies to Work For in 2024. Discover endless opportunities to grow and make your mark at Hines.
Responsibilities
Hines is continuing to grow our luxury multifamily portfolio and is looking to add experienced Regional Property Managers in Denver, Chicago, Washington DC, Baltimore, and San Francisco.
As a Regional Property Manager with Hines, you will be responsible for supporting and executing company strategies related to property management operations by directing the Managers across your assigned portfolio of multifamily properties, and by implementing the policies, procedures, and practices that enable each property to meet and/or exceed budgeted financial goals and achieve operation performance objectives. Responsibilities include, but are not limited to:
* Develops the annual budgets for the assigned portfolio and oversees attainment of budgeted goals by analyzing and evaluating financial statements, reconciling monthly statements against approved budget, and resolving gaps in the financial portfolio
* Manages the financial and operational performance of the assigned portfolio, identifies, and investigates indicators of performance deficiencies or opportunities, and guides the development of appropriate action plans that correct deficiencies or maximize opportunities to ensure the portfolio meets stated goals and objectives
* Provides leadership to the team of community managers by interviewing, hiring, and training team members, and by managing their performance in accordance with Company policies, values, and business practices
* Oversees the appropriate and adequate staffing at each community by interviewing, hiring, and training team members, and by managing their performance in accordance with company policies, values, and business practices
* Reviews, analyzes, and interprets market data to identify emerging trends that may impact the performance of the portfolio, and works with the community managers and others to develop and implement market plans that drive occupancy and revenue growth
* Lead and support property due diligence efforts including but not limited to audits, financial performance reviews, and physical inspections, ensuring accurate evaluation or acquisition or disposition opportunities
* Provide recommendations and operational insights that inform underwriting assumptions and transition planning
* Participation in the RFP process for new management opportunities, highlighting operational expertise and brand differentiators
* Collaborate with owners, investors, and management partners to resolve escalated issues and implement best practices across the portfolio
* Ensures that the appearance and physical aspects of the properties meet the established standards through routine site and safety inspections and communicates concerns and requests for capital as needed to provide for the physical upkeep of each property in the portfolio
* Coordinates work activities and services from vendors, consultants, and other contractors as needed by researching and identifying needs, negotiating contracts, monitoring progress, processing invoices, and ensuring open communication between project team members
* Ensures that all property operations in portfolio are in adherence and compliance with governing business documents (including but not limited to closing documents, Property Management Agreements, or governing programs)
* Utilizes property management software, word processing, spreadsheet, and database management applications to complete and produce required reports and other employment documents
* Keeps abreast of current changes in technology, processes, and standards within the industry and area(s) of responsibility by attending internal and external training classes, researching and/or subscribing to the internet or other professional publications, or utilizing other appropriate method(s) to obtain business and professional information
Qualifications
Minimum Requirements:
* High school diploma or GED from an accredited institution required
* Bachelor's degree preferred
* Five or more years supervisory experience in residential operations and two or more years of portfolio management
* Experience with third-party management strongly preferred
* Experience in Due Diligence, RFP analysis and presentations is preferred
* Experience with overseeing lease up properties is a strongly preferred
* Industry certifications (e.g., CPM, CAPS, CAM, etc.) preferred
* Demonstrates leadership and management skills
* Ability to work in a team-oriented environment
* Possesses professional written and verbal communications skills
* Demonstrates strong attention to detail
* Working indoors 95% and outdoors 5% of time
* Frequent travel required
* Compensation
* San Francisco - $165,000 - $ 204,000 + 20% bonus potential (depending on experience)
* Washington, DC - $150,000 - $185,000 + 20% bonus potential (depending on experience)
* Chicago - $145,000 - $177,000 + 20% bonus potential (depending on experience)
* Denver & Baltimore - $135,000 - $167,000 + 20% bonus potential (depending on experience)
* Benefits Information: *******************************************
Closing
At Hines, we strive for excellence as a leading global real estate investment manager, driven by our by our belief that real estate is fundamentally about people. Our diverse portfolio spans $93.2 billion¹ of assets across such property types as living, office, retail, mixed-use, logistics and life science projects - all designed to enhance value, connection and inspiration. Our strategic approach integrates local expertise with global knowledge, taking calculated risks aligned with our convictions to exceed expectations and tailor solutions to our clients' needs.
While our projects are renowned for enhancing cities and pioneering sustainable practices, we recognize that the true driving force behind Hines' success is our 5,000 dedicated employees in 30 countries who draw on our 65-year history to build the world forward. This is why we prioritize investing in our people, offering comprehensive training, competitive compensation, robust benefits and generous vacation packages. By centering our focus on the growth and wellbeing of our team, we cultivate an inclusive environment where everyone, including our clients, can thrive.
Hines is proud to be named to Fast Company's prestigious annual list of the World's Most Innovative Companies for 2024. ¹Includes both the global Hines organization and RIA AUM as of December 31, 2023.
We are an equal opportunity employer and support workforce diversity.
No calls or emails from third parties at this time please.
Auto-ApplyRegional Property Manager
Assistant property manager job in Takoma Park, MD
Job Description
Sage Ventures - Regional Property Manager
Sage Ventures is a full-service vertically integrated residential development and investment firm. As a collaboratively run corporation, we develop, own, rehabilitate, sell, and manage exceptional properties throughout the greater Baltimore/Washington region.
The Regional Property Manager is a dynamic leadership position responsible for overseeing site employees, daily operations, and driving value creation (NOI growth) of each asset managed. This includes timely implementation of policies and procedures, while being responsible for Profit and Loss (P&L) management for each property under supervision. Portfolio may range from 3-5 properties, with total unit count ranging from 1500-2000.
Our expectation is for you to be a leader of high-performing teams, driving brand, operational and employee excellence through high quality decision making and clear communication at a strategic level, in turn making a positive impact and delivering strong financial results (P&L accountability).
Responsibilities
Develop the annual budgets for the properties in assigned portfolio and oversee attainment of budgeted goals by analyzing and evaluating financial statements, completing budget variance reports, and working with the President to create corrective action plans for any gaps in the financial performance of the portfolio.
Responsible for ensuring KPI's such as occupancy, delinquency, retention, work order completion time are in line with projections.
Ensure that facilities are well maintained, and standards are adhered to by team and vendors.
Mentor and train team members on a continual basis to ensure a positive mindset, engagement, and productivity in their roles, including assisting in setting road maps for future growth and promotion of team members.
Perform weekly site visits where spot inspections and training with onsite teams are a top priority.
Conduct inspections of building exteriors, interiors, vacant apartments, common areas, amenities, service areas (trash rooms/compactors), maintenance office and shop, leasing office, models, etc.
Ensure that all properties maintain top level customer service.
Look for cost saving measures, manage vendor relationships and use, and work with the onsite teams to see that expenses are managed tightly without compromising quality.
Continually look for new opportunities to better operational practices and efficiencies and make/justify recommendations as appropriate.
Qualifications
2 - 4 years in a Regional Portfolio Manager role required
3 - 5 years of experience in multi-family property management required
BA/BS degree required or industry certifications.
Proficiency with property management software platforms, Yardi preferred.
Proficient in Microsoft (Excel, Outlook, Word)
Ability to effectively build teams and maintain positive employee relations.
Strong communication with all levels of staff, co-workers, management, ownership, and vendors
Proven track record of ability to build consensus among diverse stakeholders.
Strong financial aptitude and analytical skills
Regular travel throughout territory is expected as well as weekly visits to HQ in Pikesville, MD
Benefits
We offer competitive salaries and excellent benefits, including:
Paid time off
Medical, vision, dental
401K with a company match
Employee Assistance Program
50% rental discount at our properties
Allowance for travel expenses
This position requires the ability to regularly climb stairs, inspect and show the community, and occasionally bend, stoop, squat, reach above the shoulder, push or pull doors, and lift or carry packages up to 30 lbs.
Sage Ventures is an Equal Opportunity Employer. All employment decisions are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate.
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