Restaurant Manager
Assistant Restaurant Manager Job In Benton Harbor, MI
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking highly-skilled, experienced Restaurant General Managers to run our high-volume, quick service restaurants. Applicants for this position must be willing to relocate.
Our General Managers are accountable for the financial and operational performance of the restaurant and are responsible for the following tasks:
Ensuring excellent hospitality and guest service
Creating a positive work environment for team members
Implementing Human Resource decisions
Performing P&L analysis
Controlling inventory
Pay Rates Starting between: $43,888.00 - $59,050.00 / year
Qualifications
As a Restaurant General Manager, you must have excellent team leadership and customer service skills. You must also exemplify integrity and accountability at the managerial level.
Additional requirements of the Restaurant General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to work a flexible schedule of nights, days, weekends and holidays
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
FOH Manager - Big E's Sports Grill, Holland
Assistant Restaurant Manager Job In Holland, MI
Big E's is a fast-paced, high-energy workplace, with endless opportunities for skill development and advancement. Come join the best team in the Food and Beverage and the Hospitality Industries! Front of the House Manager: - Starts at 42K-45K a year - based on experience
- Full-time
Benefits Include:
Employee and Friends & Family hotel and restaurant discounts
Earned Paid Time Off for ALL Team Members
Insurance (health, vision, dental, life) for full-time Team Members
Flexible schedules
Holiday Pay
8 hours of paid volunteer time per year
Advancement and professional growth opportunities
Monetary recognition program
Monetary referral program
100% paid maternity/paternity or adoption leave for those who qualify for FMLA
Employee Assistance Program (EAP) through Pine Rest (3 free counseling visits, online library, and access to legal, financial and elder care consultations)
As a FOH Manager, you would be responsible for service and management of the Front of the House in a manner most pleasing to guests, while following Suburban Inns' Core Values, Suburban Inns/Big E's standards, and local health department standards
Essential Functions
Greet all guests in a friendly, positive manner. Ask questions of guests and make personal connections to make them feel they are welcome and valued
Schedule Front of House (FOH) personnel according to labor guidelines established by the Restaurant Manager
Ensure the correct appearance, cleanliness, and safety of FOH areas, equipment, and fixtures
Complete monthly inventories, pricing, cost controls, requisitioning, and issuing for beer and liquor
Maintain high levels of guest satisfaction
Maintain a presence on the floor to help drive staff engagement and create the ultimate guest experience
Conduct table touches to 100% of tables serviced
Assist in service of guests as needed
Generate, carry-out, and follow-through on all service recovery efforts
Develop and implement side work, opening, and closing procedures that adhere to SI/Big E's standards and safety protocols
Lead, Manage, and Hold Team Members accountable to the standards of employment and job performance set by the core values of Suburban Inns and Big E's. Discipline Team Members as needed, according to Suburban Inns' policies
Ensure all FOH Team Members are TIPS and/or ServSafe certified
Monitor FOH Team Member hours to ensure compliance with posted schedules
Review and approve payroll for FOH Team Members, ensuring that hours and payable items input are accurate and adhere to the appropriate labor laws
Make cuts at the end of the night that align with our guest service standards and labor cost goals
Prepare reports and schedules and perform other administrative duties
Ensure that the dining room areas are secure at the end of the business day
Maintain positive, open communication with the Back of House
Attend scheduled staff meetings
Follow all Suburban Inns Processes
Exhibit regular and recurrent attendance records
Other duties as requested by management
Position Requirements
Minimum Knowledge: Requires ability to interpret / extract information and / or perform arithmetic functions. May require typing, record keeping, or word processing. Good communication skills
Formal Education and Job-Related Experience: High School Diploma or equivalent related experience required. One-year job-related experience
License, Registration, and/or Certification Required: ServSafe Food, CPR, and TIPS Certifications (May be completed upon hire)
Work Schedule: Work regularly requires or varies between day, evening, night, holiday, and/or weekend assignments. Schedule varies according to business demands and needs Required Travel: Position may require travel to other Suburban Inns properties, client locations, or other locations
Uniform and Appearance Guidelines:
Uniform: Professional attire according to Suburban Inns guidelines. Shoes need to be closed-toed and non-slip.
Appearance: Hair must be kept well-groomed. All facial piercings and tattoos that are not covered by a work uniform must be approved by management. Any tattoo that is deemed offensive to co-workers, guests, vendors or others in the workplace based on racial, sexual, religious, ethnic, or other characteristics or attributes of a sensitive or legally protected nature are not permitted and must remain covered or concealed at all times. This policy will be administered by the position's supervisor, without regard to race, religion, age, sex, national origin, disability, height, weight, genetics, familial status, veteran status, and other protected characteristics. The Vice President of Operations has the authority to veto any decision made by the position's supervisor
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Compensation details: 42000-45000
PI481bb90ec122-26***********9
Assistant Manager - Restaurant
Assistant Restaurant Manager Job In Holland, MI
Benefits:
* Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately
Welcome to Love's!
Restaurant Assistant Managers play a key role in ensuring the smooth and efficient operation of our restaurant. You will assist in leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.
Job Functions:
Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
Collaborate with Restaurant Manager in the efforts of talent acquisition.
Experience:
Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
1+ years restaurant management experience.
1+ years managing operations with an annual sales volume of $1+million.
1+ years affecting and deciphering budgets and P&L statements.
1+ years supervising and training 5-10+ employees.
Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
A valid driver's license and ability to successfully complete a pre-employment background check and drug screening.
Skills and Demands:
Excellent communication and interpersonal skills with a customer satisfaction focus.
Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
Strong organizational and multitasking abilities with attention to detail.
Effective teamwork skills.
Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.
Our Culture:
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
Gemini Motor Transport, one of the industry's safest trucking fleets.
Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
Musket, a rapidly growing, Houston-based commodities supplier and trader.
Trillium, a Houston-based alternative fuels expert.
TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
General Manager - Country Club
Assistant Restaurant Manager Job In Kalamazoo, MI
General Manager Opportunity at an Exclusive New Country Club
Are you a visionary leader with a passion for delivering top-tier experiences? We're seeking an exceptional General Manager to lead operations at a new, world-class country club that's redefining the standard for luxury and recreation near Kalamazoo, Michigan. This is a unique opportunity to be at the forefront of a transformative project, shaping the future of an elite club.
Why You'll Love This Opportunity:
Lead the opening of a newly designed, state-of-the-art clubhouse and world-class amenities.
Work with a high-energy, passionate team in a dynamic, member-focused environment.
Oversee activities and amenities that include championship golf, tennis, aquatics, fitness, and exceptional dining experiences.
Collaborate closely with the executive team on a vision that will set a new standard in private club experiences.
Enjoy a competitive compensation package: $120,000 - $150,000 base salary, plus bonus potential, and comprehensive medical, dental, vision benefits, 401k, and relocation assistance.
What You'll Be Doing: As General Manager, you'll manage all aspects of club operations-from golf to dining, fitness, racquet sports, and member engagement. You'll be responsible for strategic planning, financial oversight, and ensuring the highest level of member satisfaction. In this role, you'll have the chance to make a significant impact as you guide the club through its exciting transformation, working closely with the executive team to ensure operational excellence and a top-tier member experience.
What You Bring:
4-6 years of private club management or golf industry leadership experience.
A strong track record in financial management, team leadership, and member relations.
Exceptional communication and organizational skills.
A hands-on leadership style with the ability to inspire and motivate your team.
Passion for delivering outstanding member service and operational excellence.
Perks & Benefits:
Annual Bonus Opportunity
Generous 401K match program
Medical, Dental, Vision benefits (3 plans to choose from)
Relocation Assistance
PTO that accrues immediately
Health & wellness reimbursement, leadership training, and much more!
This is your chance to be part of something truly special. If you're ready to lead an exciting new chapter in the private club industry and bring your innovative ideas to life, we'd love to hear from you!
Apply today to make your mark in an environment that values growth, excellence, and the member experience!
General Manager
Assistant Restaurant Manager Job In New Buffalo, MI
At Cloud Cannabis / Stash Ventures we aren't just your run-of-the-mill cannabis company… Our mission is to grow a successful vertically integrated cannabis company in the Midwest region with a vision to become one of the most knowledgeable and capable Midwest cannabis companies seeking to dominate the relatively new and hungry market. Through all our companies: High Minded, Timber Cannabis Co., and Cloud Cannabis Co., we strive to offer not only the opportunity to grow and learn, but to develop and become the best you that there is! At Stash Ventures, we live true to our core values to not only better ourselves, but better the communities we live in and do business in.
We Connect, Care, Be Authentic, Inspire, and Drive the Business.
We are easy to do Business with and focus on Adaptability, Diversity, Inclusivity.
Our focus is on Education, Diversity, and Inclusion - Both Employee and Customer.
We are in love with our customers and their needs.
We offer consistent, reliable, efficient, honest, and high-standard work and products.
We strive to give back to the communities where we live and work.
Position Summary:
The General Manager (GM) is responsible for the overall management and success of the store, including operations, compliance, sales, inventory control, and staff leadership. The GM oversees all aspects of the business, ensuring it runs efficiently and meets financial and operational goals. This role requires strategic thinking, strong leadership abilities, and a commitment to delivering outstanding customer service. The GM is also accountable for budgeting, accounting, and maintaining high standards across all store functions.
Essential Responsibilities:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Operations:
Oversee operational execution, ensuring all policies and procedures are followed.
Oversee building maintenance in conjunction with the Operations Specialist and Assistant General Manager. Take any findings of deficiencies and needs and communicate those to corporate or DMs.
Handle customer complaints in a calm, professional manner.
Ensure loss prevention and security policies and practices are followed.
Submit proper HR documentation to Human Resources when needed (employee paperwork, termination forms, new hire forms, incident reports, etc).
Ensure online orders and curbside operations run smoothly and efficiently when applicable.
Communicate policy changes to AGMs and staff, ensuring that AGMs relay these changes effectively.
Direct and monitor security personnel, if applicable.
Investigate and prevent asset loss with the loss prevention team (internally and externally) through sales floor awareness.
Assist with the execution of all opening and closing checklists.
Compliance:
Oversee the CRA Compliance Checklist and ensure it is sent to DMs monthly.
Ensure that the store and employees operate within the guidelines and standards of state and CRA rules at all times.
Oversee weekly CRA compliance store walkthroughs using the Compliance Checklist.
Sales:
Monitor sales KPIs and average ticket sales using reporting tools.
Use sales data to motivate and coach staff.
Coordinate and partner with upper management to drive the success of promotions, loyalty programs, and app downloads.
Ensure visual standards are set in accordance with company direction.
Ensure that Cannabis Consultants perform in accordance with their job responsibilities and showcase sales-driven service.
Lead a consistent focus on customer loyalty and create emotionally engaging customer experiences using cannabis consultant playbook tactics.
Foster good relationships with the community to help drive business sales.
Inventory:
Ensure all employees are up to date on regulatory changes.
Ensure audits are conducted according to schedule and completed on time.
Ensure orders are received accurately and according to policy.
Ensure that inventory is compliant with state regulations and accurate for accounting purposes.
Monitor inventory to ensure all product from the vault is on the sales floor using store action reports in BI tools.
Manage inventory levels by overseeing which products are selling, out of stock, and assessing moving vs. non-moving products.
Review expiring/aging products weekly with the Operations Specialist for inventory discounts and special promotions.
Assist the Operations Specialist with managing returns and wasted products.
Staff:
Create an environment that embodies our 5 promises while inspiring and encouraging employee growth and engagement.
Maintain appropriate staffing levels in the store. Perform recruitment activities such as reviewing resumes and conducting interviews. Send recommendations for hires to HR.
Manage break times and vacation requests for employees.
Issue and properly execute corrective actions, performance improvement plans, termination forms, and all-encompassing HR forms.
Ensure that all employees perform in accordance with their job roles and responsibilities at all times.
Create employee schedules and monitor overtime.
Review employee timecards and adjust time punches as necessary.
Ensure proper training and onboarding are conducted for new hires.
Motivate and inspire a warm, respectful, and friendly work atmosphere for all staff in adherence to the Cloud/Timber brand values.
Handle demotions and terminations.
Resolve interpersonal conflicts and improve staff morale.
Oversee work performance all employees in the store.
Ensure all staff members comply with company policies, including but not limited to attendance and dress code.
Accounting:
Handle vault and ATM machine refills for accounting purposes.
Order change for the store and bills for the ATM machines.
Complete cash sheets as necessary.
Conduct vault counts on a scheduled basis.
Oversee the invoicing process with the Operations Specialist to reduce the risk of errors.
Record and distribute employee tips.
Submit timecards and employee tips, spiffs, and bonuses, when applicable, before the payroll deadline.
Assist the cash carrier with cash pickups.
Additional Expectations:
Expected to work a minimum of 40 hours in the store per week.
Be accessible when not at work to assist with operations as needed.
Assist with setting up company events at the store level.
Help with Higher Hopes' philanthropic initiatives.
Minimum Qualifications (Knowledge, Skills, and Abilities):
Must be at least 21 years old.
Must be able to accommodate scheduling expectations, including weekends, holidays, and evening hours.
High school diploma or equivalent.
Bachelors Degree preferred, or related working experience
At least two (2) years of experience in a customer service-related field.
Must have at least two (2) years of experience in a leadership position.
Experience with POS systems and cash management.
Must be able to pass a background check.
Ability to think strategically, make informed decisions, and solve problems.
Strong written and verbal communication skills.
Strong attention to detail and organization.
Excellent time management skills.
Ability to lead in a highly regulated environment.
Ability to develop cannabis market and product knowledge.
Ability to cultivate and develop a team to excel and achieve objectives.
Promote professional development opportunities.
Foster a positive work environment where team members are motivated to work well together.
Ability to develop good relationships with support teams.
Results-driven.
Subway Restaurant Manager
Assistant Restaurant Manager Job In Portage, MI
Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position.
Tasks & Responsibilities:
Completes and posts the staff work schedules.
Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations.
Communicates changes of food preparations formulas, standards, etc. to staff.
Supports local and national marketing initiatives.
Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
Identifies and contacts prospective customers to promote sales.
Requirements
Pre-requisites:
Education:
High school graduate or equivalent, college degree preferred.
Experience:
A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills.
Physical:
Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
Must have the ability to work a minimum of 40 to 50 hours a week.
Must have reliable transportation and the ability to be on call 24 hours a day.
Benefits:
Eligible 1st of the month, following 60 days from the date of promotion
Low deductible Insurance
Short Term Disability
Paid Life Insurance (Can buy extra coverage for self, spouse and children)
Dental
Vision
Restaurant Manager
Assistant Restaurant Manager Job In Mishawaka, IN
As always, the safety of our team members and guests is our #1 priority. In these unprecedented times, we've heightened our already rigorous cleaning and sanitation procedures and provide ongoing training to keep our restaurants as clean and safe as ever.
At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.
When you join our team, here's what we'll offer you:
* Generous salary
* Great Culture & Reputation
* Bonus program
* Advancement opportunities
* Free shift meals
* DailyPay: Access your pay when you need it!
Benefits:
* Health, Dental and Vision Insurance
* 401K - Company match
* Paid vacation
Additional qualifications for the position include:
* High school diploma or equivalent
* 2 - 3 years of RECENT experience as a Restaurant Manager in high volume quick service restaurants
* Proven experience in recruiting, training and motivating food service team
* Strong leadership skills
* Positive track record of controlling costs
* Current Sanitation and B.A.S.S.E.T. alcohol service training a plus
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
**Licenses & Certifications**
Restaurant Assistant Manager
Assistant Restaurant Manager Job In Mishawaka, IN
Hoogland Restaurant Group is the largest franchise owner of Marco's Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.
As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.
**What you will bring to the role:**
**People**
* Demonstrate and reinforce Marco's leadership behaviors and values.
* Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
* Contribute in process to hire, retain and develop team members.
* Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
* Assist manager with aspects of human resources including scheduling, performance feedback and communication
**Product**
* Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
* Ensure appropriate inventory par levels and ordering system are in place.
* Provide great customer service so that each customer is happy and respond to complaints as needed.
**Management**
* Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
* Assist with marketing events and promotions to increase store sales.
* Accountable for weekly KPIs and plan to achieve goals
* Ensure the store and exterior of the property are maintained.
* Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
* Manage P&L line items to reduce waste and ensure profitability of the store.
**Requirements:**
* 1 year of restaurant experience and/or management experience, preferred
* Ability to lead up to 20 team members
**What we will offer to you:**
* Competitive compensation and benefits
* Opportunities to grow with the company and move up in management
* Medical, Dental and Vision Insurance
* Company Paid Life Insurance
* Paid Time Off
* 401(k) with company match of 50%
* Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house!
**Application Instructions**
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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**Restaurant Assistant Manager**
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Culinary Manager
Assistant Restaurant Manager Job In South Bend, IN
Bring your heart to work! Caring people make the difference at American Senior Communities!
Compassion, Accountability, Relationships and Excellence are the core values for American Senior Communities. These words not only form an acronym for C.A.R.E., they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly delivered patient-centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we'll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.
Our commitment to our team members:
Top competitive market wages
Paid Time Off (PTO), holiday pay and *opportunities to earn additional PTO
Paid training, skills certification & career development support
Medical, vision & dental insurance with Telehealth option
Medical and dependent flexible spending accounts
401(k) retirement plan options
Lucrative employee referral bonus program
Tuition assistance and certification reimbursement*
Continued education opportunities through Purdue Global & O2NE scholarship program
Employee assistance program & wellness support
Retail, food & entertainment discounts, and so much more
*Terms and conditions apply
What will you be doing and how will you make a difference at American Senior Communities?
Making a difference in the lives of the residents we serve by providing them with care and compassion.
Ownership of overall management of the culinary department to ensure the department provides nourishing, attractive, well-balanced meals which meet the daily nutritional needs of each resident, consistent with laws and regulations and accepted nutritional standards while allocating department resources in an efficient and economic manner.
Supervises culinary servers and cooks, including preparing schedule of hours worked and ensuring job specific orientation has occurred with each new employee. Hires, trains, promote, disciplines, and/or terminates within company guidelines.
Communicates with residents to ensure customer satisfaction. Visits new residents to orient them to culinary services offered, and reviews culinary service section of resident handbook.
Requirements:
Minimum of one year experience as Culinary Manager.
Certification in a Dietary Manager Course or Associates in Culinary/Hospitality Management.
Customer Service focused and the ability to demonstrate the core values listed above is a must!
Must have current and valid Serv Safe Manager's Food Safety Certificate.
We are Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories.
Culinary Manager
Assistant Restaurant Manager Job In South Bend, IN
**Bring your heart to work! Caring people make the difference at American Senior Communities!** **Compassion, Accountability, Relationships and Excellence** are the core values for American Senior Communities. These words not only form an acronym for **C.A.R.E.**, they are our guiding principles and create the framework for all our relationships with customers, team members and community at large.
American Senior Communities has proudly delivered patient-centered care since the year 2000, with a long history of excellent outcomes. Each of our 80+ American Senior Community is part of the neighborhood in which it exists. Our leaders and staff live in surrounding areas and know the community well. We value the same things in life that you do. The foundation of our senior living communities is based on the knowledge that we'll be part of your neighborhood for many, many years. We take great pride in our hospitality and it is ingrained in everything we do. As partners in senior care, we are not just doing a job, but following a calling.
**Our commitment to our team members:**
* Top competitive market wages
* Paid Time Off (PTO), holiday pay and *opportunities to earn additional PTO
* Paid training, skills certification & career development support
* Medical, vision & dental insurance with Telehealth option
* Medical and dependent flexible spending accounts
* 401(k) retirement plan options
* Lucrative employee referral bonus program
* Tuition assistance and certification reimbursement*
* Continued education opportunities through & scholarship program
* Employee assistance program & wellness support
* Retail, food & entertainment discounts, and so much more
+ *Terms and conditions apply
* Making a difference in the lives of the residents we serve by providing them with care and compassion.
* Ownership of overall management of the culinary department to ensure the department provides nourishing, attractive, well-balanced meals which meet the daily nutritional needs of each resident, consistent with laws and regulations and accepted nutritional standards while allocating department resources in an efficient and economic manner.
* Supervises culinary servers and cooks, including preparing schedule of hours worked and ensuring job specific orientation has occurred with each new employee. Hires, trains, promote, disciplines, and/or terminates within company guidelines.
* Communicates with residents to ensure customer satisfaction. Visits new residents to orient them to culinary services offered, and reviews culinary service section of resident handbook.
**Requirements:**
* Minimum of one year experience as Culinary Manager.
* Certification in a Dietary Manager Course or Associates in Culinary/Hospitality Management.
* Customer Service focused and the ability to demonstrate the core values listed above is a must!
* Must have current and valid Serv Safe Manager's Food Safety Certificate.
We are Equal Opportunity-Affirmative Action Employer - Minority / Female / Disability / Veteran and other protected categories.
**Qualifications**
**Skills**
**Behaviors**
**:** **Motivations**
**:** **Education**
**Experience**
**Licenses & Certifications**
Restaurant Manager
Assistant Restaurant Manager Job In Benton Harbor, MI
**Statement of Purpose:** In this role, the Restaurant Manager will support the General Manager by providing coaching to the team and creating and supporting a fun, inviting work environment where the team feels respected and valued. The Restaurant Manager will know how to identify 5-Star talent and how to put the right people in the right places at the right time through effective scheduling. With the support of a General Manager (GM) or District Manager (DM), the Restaurant Manager will manage the daily operations and staff of a Wendy's restaurant. The Restaurant Manager will be responsible for the execution of all Company policies, procedures, programs and systems. In this role, the Restaurant Manager will ensure the achievement of all restaurant objectives while following all Company guidelines and ensure compliance with all federal, state and local laws and ethical business practices. The Restaurant Manager will lead, interview, select, direct, train and develop all subordinate employees with the support of the GM or DM. The Restaurant Manager is responsible for the hiring, training, and continuing development of the crew in the restaurant. In summary, the Restaurant Manager assists the General Manager in operating and maintaining the restaurant to maximize profitability and customer satisfaction.ACCOUNTABILITIES:
Sales and Profits
* Responsible for managing labor costs by evaluating labor needs against projected sales during the shift.
* Responsible for monthly review of budget and P&L. • Builds sales by promoting customer satisfaction.
* Manages costs by monitoring crew prep, production, and procedures execution.
* Tracks waste levels by using established procedures and monitoring crew position procedures.
* Communicates to General Manager or District Manager any problems in sales and profit related to shift management.
* Assists General Manager or District Manager in executing restaurant sales and profits plan as defined.
* Monitors food costs to eliminate waste and theft.
Staffing & Hiring
* Processes crew applications and sets up interviews; checks references.
* Interviews and hires crew to ensure adequate coverage.
* Monitors crew turnover rate and causes; makes recommendations to the General Manager or District Manager.
Quality
* Monitors product quality during shift by talking with customers during walk-throughs and when working off-line.
* Monitors product quality by managing crew performance and providing feedback.
* Takes service times and determines efficiency.
* Trains crew to respond promptly to customer needs.
* Trains crew in customer courtesy.
* Takes corrective action with crew to improve service times.
* Trains crew to solicit feedback to determine customer satisfaction.
* Establishes and communicates daily S.O.S. goals.
Cleanliness
* Trains crew to maintain restaurant cleanliness during shift.
* Follows restaurant cleaning plan.
* Directs crew to correct cleaning deficiencies.
Training
* Trains crew in new products.
* Assists General Manager in training new managers.
* Trains crew using the Crew Orientation and Training process.
* Trains new crew in initial position skills.
* Cross-trains crew as necessary for efficient coverage of positions during shifts.
* Recognizes high-performing crewmembers to General Manager or District Manager.
Controls
* Follows flowcharts to ensure crew is meeting prep and production goals.
* Monitors inventory levels to ensure product availability.
* Maintains security of cash, product and equipment during shifts.
* Follows restaurant priorities established by the General Manager.
* Follows restaurant priorities established by the General Manager.
* Follows restaurant plan set by the General Manager or District Manager.
* Ensures proper execution of standards and procedures when managing shifts.
* Manages shift to Q.S.C. level of 80% or better.
* Takes appropriate action when problems are anticipated or identified.
Policies and Procedures
* Follows procedures outlined in the Operations manual.
* Maintains safe working conditions in restaurant as outlined in company policies and procedures.
* Follows company policy for cash control. • Reports accidents promptly and accurately.
* Follows procedures for resolving operational procedures indicated by Health Department Inspectors.
* Manages shifts effectively using guidelines within "Managing Better Shifts" or similar checklist.
Administration
* Performs administrative duties as required by the General Manager or District Manager.
* Writes crew schedule to meet plans and objectives of General Manager or District Manager.
* Complies with company standards for crew benefits if applicable.
Maintenance
* Follows Preventative Maintenance Program.
* Trains and monitors crew to maintain equipment.
* Follows procedures for reporting maintenance problems; tracks progress to completion.
Employee Relations
* Uses consistent practices in managing performance problems with crew.
* Manages crew in a manner which maximizes retention.
* Follows grievance process when crew members bring problems to Restaurant Manager's attention.
* Executes plans to reduce crew turnover. • Provides consistent crew communication.
* Provides priorities and task assignments to crew to accomplish restaurant goals.
* Mentors crew members who express interest in leadership positions.
* Creates/contributes to atmosphere that fosters teamwork and crew member motivation.
Performance Management
* Takes appropriate corrective action in response to performance problems of crew.
* Conducts crew performance reviews on a timely basis.
EMPLOYMENT STANDARDS:
Knowledge
* Wendy's operating systems and procedures.
* Wendy's policies and procedures related to job responsibilities.
* Supervisory practices.
* Interviewing practices.
* Crew orientation and training program.
Education
* College degree or equivalent experience in operations.
Experience
* 1 year of line operations experience in the restaurant industry.
* Must be able to perform all restaurant operations positions/functions
Other
* Must be at least 18 years of age
* General knowledge of state and federal employment laws.
* Ability to quickly become knowledgeable about and able to train others in Wendy's systems (i.e., WeLearn, etc) and on employee development programs
* The Restaurant Manager job requires standing for long periods of time without a break.
* The Restaurant Manager job requires being able to meet the requirements of all subordinate positions.
* Must possess valid driver's license.
* Physical inspections of all areas of restaurant
* Ability to work, concentrate and perform duties accurately in a fast paced environment that may involve noise and hot/cold temperatures or other elements.
* Must be able to stand for prolonged periods of time.
* Position requires the use of a headset. Frequent lifting and carrying (up to 25-50 pounds, as necessary), reaching, pushing, pulling, bending, kneeling and stooping is involved
* Ability to multi-task while maintaining composure and giving sound advice and direction.
* Must be able to take direction, give direction, work well in a team environment and have a strong customer orientation focus.
* Must exhibit professionalism, composure, and discretion when expediting or resolving all customer related concerns and issues
* Flexibility to work a 50-hour work week.
* Must be available to report to work promptly and regularly, and to work all day parts and days of the week.
* Must have and maintain ServSafe certification
* Move and inspect all supplies in restaurant
Assistant Manager - Restaurant
Assistant Restaurant Manager Job In Holland, MI
**Req ID:** 446648 **Address:** 9790 Adams St Holland, MI, 49424 **Benefits:** ** Fuel Your Growth with Love's - company funded tuition assistance program* Paid Time Off * Flexible Scheduling * 401(k) - 100% match up to 5% * Medical/Dental/Vision Insurance after 30-days * Competitive Pay * Career Development * Quarterly Bonus Program * Hiring Immediately*
**Welcome to Love's!**
Restaurant Assistant Managers play a key role in ensuring the smooth and efficient operation of our restaurant. You will assist in leading staff, managing processes, and executing strategies to enhance sales and customer satisfaction. With opportunity as our greatest benefit and a dynamic team environment, this role is ideal for individuals passionate about the restaurant industry and ready to make a difference.
**Job Functions:**
* Ensure a safe, clean, and well-maintained facility through facilities and equipment maintenance along with adherence to proper food safety procedures.
* Drive sales of products and services through efficient ordering, stocking, inventory management, and food preparation.
* Assist the Restaurant Manager with proper task execution and completion, schedule and cash integrity, and complete daily, weekly, and monthly reporting.
* Work with the team to prepare and package customer orders in a timely manner to maximize customer service expectations and results.
* Understand financial reporting to include analyzing profit and loss statements and affecting change to capture and capitalize on opportunities.
* Collaborate with Restaurant Manager in the efforts of talent acquisition.
**Experience:**
* Ability to work various shift times to include days, afternoons, evenings, nights, occasional overnights, weekends, and holidays.
* 1+ years restaurant management experience.
* 1+ years managing operations with an annual sales volume of $1+million.
* 1+ years affecting and deciphering budgets and P&L statements.
* 1+ years supervising and training 5-10+ employees.
* Intermediate level computer skills including Microsoft Office, Outlook, Word, and Excel.
* A valid driver's license and ability to successfully complete a pre-employment background check and drug screening.
**Skills and Demands:**
* Excellent communication and interpersonal skills with a customer satisfaction focus.
* Exceptional customer service, positive rapport building, expert salesmanship, and ensuring satisfaction by managing operations and employee-vehicle deployment.
* Strong organizational and multitasking abilities with attention to detail.
* Effective teamwork skills.
* Physical Demands: Regular talking and hearing. Active involvement requires standing, walking, bending, kneeling, stooping, crouching, crawling, and climbing. Frequent lifting/moving of items over 75 pounds. Specific vision abilities required.
**Our Culture:**
Come see why Love's Travel Stops and Country Stores was recognized by Indeed as the winner of the Better Work Award in 2023.
**Love's Travel Stops and Country Stores is an Equal Opportunity Employer. Veterans encouraged to apply.**
Love's has been fueling customers' journeys since 1964. Innovation and perseverance continue to lead the way for the family-owned and -operated business headquartered in Oklahoma City with more than 40,000 team members in North America and Europe. The company's core business is travel stops and convenience stores with more than 630 locations in 42 states. Love's continues its commitment to offer products and services that provide value for professional drivers, fleets, four-wheel customers, RVers, alternative fuel and wholesale fuel customers. Giving back to communities Love's serves and maintaining an inclusive and diverse workplace are hallmarks of the company's award-winning culture.
The Love's Family of Companies includes:
* Gemini Motor Transport, one of the industry's safest trucking fleets.
* Speedco and Love's Truck Care, the largest oil change and preventive maintenance and total truck care network.
* Musket, a rapidly growing, Houston-based commodities supplier and trader.
* Trillium, a Houston-based alternative fuels expert.
* TVC Pro-driver, a commercial driver's license (CDL) protection subscription service.
**The Love's Experience**
Love's was founded in 1964 on the values of integrity, customer focus, strong work ethic, innovation and perseverance. We are looking for these in every person we hire. No matter what job you do for Love's, your commitment to these values will not only continue our legacy of growth, it will also ensure your successful career.
**Job Segment:** Recruiting, Assistant Manager, Facilities, Food Safety, Manager, Human Resources, Management, Operations, Quality
Denny's Restaurant Assistant Manager
Assistant Restaurant Manager Job In Michigan City, IN
Job Description
Conducts “walk-through” as required by the Brand Standards once a shift to determine compliance with sanitation, food safety, and service standards.
Measures temperatures of all equipment and records them in a log once a shift as required by the Brand Standards.
Assigns duties to the staff to correct any deficiencies recorded during the walk-through or the temperature check.
Supervises the operation of the restaurant during the shift and assist the staff as needed in order to assure the highest levels of guest services, food preparation, and cleanliness.
Contributes to the profitability of the restaurant through effective cost control methods such as monitoring prep/pull charts, reviewing food preparation, controlling waste, auditing guest checks, inspecting deliveries and overseeing cash control policies, controls labor by effectively according to guest count flow, to insure budgeted labor costs are met.
Assist the General Manager in recruiting and staffing the restaurant.
Covers call-offs and absences in order assure compliance with service, food, safety and cleanliness standards
Assures that new employees are properly oriented and trained as required by Denny’s Brand Standards.
Responds to guests’ requests and complaints and tries to resolve them in an appropriate manner.
Performs daily cash reconciliation. Take deposits to the bank.
Performs, daily and weekly administrative duties as assigned.
Conducts inventories and orders food, non-ingredient and other items as assigned.
Assures that equipment is properly functioning or contacts service company for repair in accordance with Restaurants’ policy.
Qualifications and Skills
Must possess a minimum of 2 years in the restaurant industry as a restaurant manager.
Strong knowledge of family restaurant management.
High school diploma or equivalent.
Ability to work flexible hours, including nights, holidays and weekends. We are a 24-hour, 365-day operation. Flexibility is eminent!
Excellent interpersonal communication skills.
Excellent organization and leadership skills.
Proven organizational skills; the ability to take direction, prioritize tasks and work independently with minimum supervision.
Dependable and reliable.
Strong analytical, independent thinking, and problem resolution skills
Ability to understand and respond appropriately to requests and use independent judgement to take proper action.
Excellent written and verbal communication skills
Proven organizational skills; the ability to take direction, prioritize tasks and work independently with minimum supervision.
Ability to handle multiple tasks while maintaining a high level of accuracy.
Ability to consistently provide a positive customer service experience to our guest, and employees.
Benefits
Competitive compensation
Quarterly Bonuses
401k plan with a company match
Comprehensive benefits including medical, dental and vision
Voluntary Insurance Benefits: Accident, Hospital & Critical Illness
Paid Vacation
The company is an Equal Opportunity Employer, drug free workplace, and complies with ADA regulations as applicable.
Assistant Restaurant Manager
Assistant Restaurant Manager Job In Schoolcraft, MI
At Wendy's, we're all about serving up fresh food, even if it means going the extra mile. When you walk through our doors, we do what we can to make everyone feel at home because our family extends through your community.
Responsibilities
Deliver fast, friendly guest service
Demonstrate detailed knowledge of menu
Use Point of Sale system (cash register)
Understand and adhere to proper food safety methods
Assist General Manager with recruiting, hiring, orientation
Maintain staffing levels
Other duties as assigned
Qualifications
Reading, writing, basic math and verbal communication skills required
Mobility required during the entire shift (bending, twisting, etc.) along with the ability to lift up to 25 pounds
2-3 years of restaurant management experience/guest service
Ability to maintain professional composure under stressful situations
Why work for TEAM Schostak Family Restaurants?
Flexible Schedules
Paid Time Off
Fast Track Career Advancement
Rewards and Recognition Programs
50% discount at all of our locations (Applebee's, Wendy's, MOD Pizza, and our very own Olga's Kitchen)
Discounts on Computers, Shoes, Entertainment and More
Much, Much More
Min USD $15.00/Hr.
Restaurant Assistant Manager
Assistant Restaurant Manager Job In Mishawaka, IN
Golden Corral, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a one-year certification program including a series of modules designed to teach in-store management skills.Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company.Requirements:
1-2 years experience in the food service industry, preferably in a management capacity in a high volume restaurant with diversified menu offering.
Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred.
Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying.
The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
Compensation: $14.00 - $16.00 per hour
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Golden Corral Corporate.
Chili's Grill & Bar, Restaurant Manager-Michigan City
Assistant Restaurant Manager Job In Michigan City, IN
Chili's Managers are wired for hospitality! We're in the people business. So, we know how to make someone feel special, and our most successful Managers are passionate about connecting with Team Members and Guests. Our win-together atmosphere rewards teamwork, and a willingness to go above and beyond is always recognized and celebrated.
For decades, Chili's has been known for our culture of fun. Simply put - we take our jobs seriously but not ourselves. Our Managers are hungry for top business results but also know how to have fun along the way. From leading the team through a high-energy shift to exceeding Guest expectations on every occasion to ensuring we meet our financial responsibilities, Managers are the critical link to making it all happen.
Responsibilities
* Ensure a great Guest experience
* Role model and hold Team Members accountable to operational and quality standards
* Identify root cause of issues while being self-reflective and holding yourself accountable first, showing vulnerability and transparency
* Foster open communication between Team Members and Management
* Influence Team Member behaviors by championing change and restaurant initiatives
* Lead with heart and mind
* Drive business results by utilizing Chili's systems to effectively control costs
* Follow operational systems, such as our Manager Timeline and performing quality Line Checks
* Hire, train, retain, and develop Team Members to take on larger roles
* Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
* Understand and practice safe food handling procedures
* Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable, Play Restaurant
About Us
Chili's was born in Dallas, Texas in 1975. Since then, we've boldly claimed our place in the casual dining industry as the place to go for Big Mouth burgers, house smoked ribs, full on fajitas, and hand shaken margaritas! With a legacy deeply rooted in service, hospitality, and giving back, we are committed to delivering the best experience to every Guest, every day.
About You
* Dependable team player
* Prefers to work in a fast-paced environment
* Great multitasking skills
Restaurant General Manager
Assistant Restaurant Manager Job In Kalamazoo, MI
Performs and directs overall store management. Responsible for inventory and money control systems. Directs staff to ensure that food safety, product preparation, and cleanliness standards are maintained. Maintains standards of restaurant safety and security. Recruits staff and oversees training program. May contact prospective customers to promote sales. Responsible for local marketing initiatives. Maintains business records. Exceptional customer service is a major component of this position.
Tasks & Responsibilities:
Completes and posts the staff work schedules.
Manages a staff of approximately 4 to 12. Assigns, oversees and evaluates work. Recommends promotion, transfer, or termination of employees. Conduct written and verbal staff evaluations.
Communicates changes of food preparations formulas, standards, etc. to staff.
Supports local and national marketing initiatives.
Ensures that all local and national health and food safety codes are maintained and company safety and security policy are followed.
Identifies and contacts prospective customers to promote sales.
Requirements
Pre-requisites:
Education:
High school graduate or equivalent, college degree preferred.
Experience:
A minimum of two (2) years in QSR environment, experience in supervising and training staff. Excellent verbal and written communication skills.
Physical:
Must be able to work any area of the restaurant when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
Must have the ability to work a minimum of 40 to 50 hours a week.
Must have reliable transportation and the ability to be on call 24 hours a day.
Benefits:
Eligible 1st of the month, following 60 days from the date of promotion
Low deductible Insurance
Short Term Disability
Paid Life Insurance (Can buy extra coverage for self, spouse and children)
Dental
Vision
Restaurant Manager
Assistant Restaurant Manager Job In Mishawaka, IN
Job Description
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? Successful candidates in the Restaurant Manager role enjoy working in a fast-paced environment and are comfortable leading and motivating team members. You will also understand that effectively delegating tasks is the key to meeting our overall goal of providing quality food and service to our guests.
As always, the safety of our team members and guests is our #1 priority. In these unprecedented times, we've heightened our already rigorous cleaning and sanitation procedures and provide ongoing training to keep our restaurants as clean and safe as ever.
At the heart of Portillo’s, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests.
When you join our team, here’s what we’ll offer you:
Generous salary
Great Culture & Reputation
Bonus program
Advancement opportunities
Free shift meals
DailyPay: Access your pay when you need it!
Benefits:
Health, Dental and Vision Insurance
401K – Company match
Paid vacation
Additional qualifications for the position include:
High school diploma or equivalent
2 - 3 years of RECENT experience as a Restaurant Manager in high volume quick service restaurants
Proven experience in recruiting, training and motivating food service team
Strong leadership skills
Positive track record of controlling costs
Current Sanitation and B.A.S.S.E.T. alcohol service training a plus
Restaurant Assistant Manager
Assistant Restaurant Manager Job In South Bend, IN
Hoogland Restaurant Group is the largest franchise owner of Marco's Pizzas in the US with over 100 locations. We provide an environment where you will excel both professionally and personally and have opportunities to continue to grow with the company.
As the Assistant Manager, you will lead and develop people to execute outstanding product quality and customer service, build sales and control costs for the restaurant.
**What you will bring to the role:**
**People**
* Demonstrate and reinforce Marco's leadership behaviors and values.
* Create an environment that promotes the company culture and philosophies to attract, retain and develop our people.
* Contribute in process to hire, retain and develop team members.
* Training team members on company processes, customer service, and updated policies and procedures to ensure we are a world class operation.
* Assist manager with aspects of human resources including scheduling, performance feedback and communication
**Product**
* Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
* Ensure appropriate inventory par levels and ordering system are in place.
* Provide great customer service so that each customer is happy and respond to complaints as needed.
**Management**
* Ensure standards are maintained for product quality, service speed and quality, cleanliness and sanitation.
* Assist with marketing events and promotions to increase store sales.
* Accountable for weekly KPIs and plan to achieve goals
* Ensure the store and exterior of the property are maintained.
* Ensure proper security and verification procedures are met when handling deposits and the contents of the safe.
* Manage P&L line items to reduce waste and ensure profitability of the store.
**Requirements:**
* 1 year of restaurant experience and/or management experience, preferred
* Ability to lead up to 20 team members
**What we will offer to you:**
* Competitive compensation and benefits
* Opportunities to grow with the company and move up in management
* Medical, Dental and Vision Insurance
* Company Paid Life Insurance
* Paid Time Off
* 401(k) with company match of 50%
* Eat for FREE with our employee meal plan - enjoy a delicious pizza or sub sandwich on the house!
**Application Instructions**
Please click on the link below to apply for this position. A new window will open and direct you to apply at our corporate careers page. We look forward to hearing from you!
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**Restaurant Assistant Manager**
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Subway Assistant Manager
Assistant Restaurant Manager Job In Portage, MI
Successful Assistant Store Managers are responsible for providing leadership to ensure the store delivers outstanding customer service, meets all operating objectives, sales, and financial goals, and follows company policies and procedures. The Assistant Manager performs all the duties of a Customer Service Representative plus assists the Store Manager in the day-to-day operations of the store, and in the absence of the Store Manager, is responsible for directing the activities of all employees.
Tasks & Responsibilities:
Maintaining exemplary customer service within the store and establishing special business relationships with our customers so they will choose to do business with us rather than our competitors
Assisting the Store Manager in implementing strategies to help meet store goals and objectives
Assisting the Store Manager with recruiting, developing, and motivating store employees who exceed internal and external customer expectations
Ensuring compliance with federal, state, and local regulations
Establishing a strong customer service/selling culture to maximize sales
Working as a Customer Service Representative and supervising CSR activities in the absence of the Store Manager.
Assisting the Store Manager in ordering, bank deposits, and daily paperwork
Must complete store paperwork at least once per week
Must complete all store orders at least once per month
Marketing within your community to increase market share and store revenues
Resolving customer complaints for increased customer satisfaction
Assisting the Store Manager with controlling labor hours, cash, store audits, and shrinkage
Help maintain a neat and clean store environment for our customers and employees
Other duties as assigned
Attend monthly financial meeting with manager and district manager
In the absence of a store manager, Assistant Manager will perform all store duties
Requirements
A minimum of one year management experience in industries such as hospitality, financial services, retail and restaurant
High School graduate or equivalent
Ability, willingness, and comfort to engage with customers
Ability to develop positive relationships with internal and external customers
Strong desire to exceed corporate initiatives and inspire excellence in a team
Excellent verbal and written communication, and presentation skills
High-energy, collaborative management experience
Professional appearance and demeanor
Attend the Modern Management course
CPR certified
Working Conditions and Physical Requirements:
Must be able to work any area of the store (both inside and out) when needed and to operate a computerized Point of Sale system/cash register.
Position requires bending, standing, walking and repetitive use of hands and arms the entire workday.
Must have the ability to lift 10 pounds frequently and up to 50 pounds occasionally.
Position requires the ability to handle exposure to food and cleaning chemicals on an hourly basis.
Must have the ability to work a minimum of 40 to 50 hours a week.
Must have reliable transportation and the ability to be on call 24 hours a day.
Must manage a number of projects at one time and handle frequent interruptions to meet the needs and requests of customers
Benefits:
Eligible 1st of the month, following 60 days from the date of promotion
Insurance with FSA
Short Term Disability
Paid Life Insurance (Can buy extra coverage for self, spouse and children)
Dental
Vision