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Assistant restaurant manager jobs in Gastonia, NC

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  • Restaurant General Manager

    Zaxby's

    Assistant restaurant manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld. Why work at Zax? COMPETITIVE PAY BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary FREE Meals Paid Time Off Paid Holidays Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys General Manager Development Plan and Operations Excellence Capstone Class Food Safety Certification and Manager Certification Any additional training required by Zax LLC Ensure that the restaurant delivers great experiences to guests Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs Plan and delegate shift assignments including communicating expectations and adjusting as needed Ensure service, product quality, and cleanliness standards are consistently upheld Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld Strive to increase sales by building community relationships and providing outstanding product and service Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures Complete performance reviews for crew members and assist with performance reviews for managers Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures Utilize management tools and keep neat, accurate, and current records Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience Other responsibilities Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Escalate concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 21 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and the ability to work a minimum of 5 days and 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check and motor vehicle report Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others Required minimum education: High school diploma or equivalent and some college preferred 3-5 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $48k-70k yearly est. 4d ago
  • Kitchen Manager

    Carowinds 4.2company rating

    Assistant restaurant manager job in Gastonia, NC

    Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals. Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park. The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences. Benefits: 3 weeks paid vacation (6 sick days, 8 paid holidays) Several medical coverage options to fit your needs best 401K match FREE entry to ALL our parks and water parks! Perks: Complimentary tickets for friends and family Discounts on food and park merchandise Full-time and part-time employee events and gatherings Responsibilities: • Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage • Creates and manages schedule based on budgeted attendance and business needs • Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws • Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation. • Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans • Recruits, interviews, hires and trains divisional staff as needed • Ensures the availability of all needed materials and equipment for efficient operation of the department/division • Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment • Other duties may be assigned Qualifications: • At Least 21 Years of Age • High School Diploma or GED • 6 - 10 Years Culinary Experience • Ability to manage multiple facilities, foods and logistics distribution development • Knowledge of knives, major kitchen production equipment and bakery and pastry work • Basic computer skills, including Microsoft Outlook, Excel and Word • College or culinary training or extensive cooking and production experience • Ability to work nights, weekends and holiday periods to meet business needs • Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law • Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
    $35k-49k yearly est. Auto-Apply 9d ago
  • Restaurant Assistant Manager

    Zaxby's

    Assistant restaurant manager job in Charlotte, NC

    As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our team members, Zaxbys is an indescribably great place to work! Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures. Why work at Zax? BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings FREE Meals On Shift & 50% Off Meals Off Shift Paid Time Off Paid Holidays Paid Training Early Access to Pay Recognition Program Employee Referral Program Opportunities to Advance Benefits Medical Insurance HSA Option Available Dental Insurance Vision Insurance Short-Term Disability Long-Term Disability Employer Paid Life Insurance 401(k) With Employer Match 100% match of first 3% contribution + 50% match of next 2% contribution Additional eligibility requirements Duties and Responsibilities Complete all training requirements including: Zaxbys Assistant Manager Development Plan Food Safety Certification and Manager Certification Any additional training required by Zax LLC Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations Ensure team members receive proper training including ongoing coaching and development Create an effective work schedule following company standards and local laws Plan and delegate shift assignments including communicating expectations and adjusting as needed Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals Ensure service, product quality, and cleanliness standards are consistently upheld Communicate performance concerns to your General Manager Assist with performance reviews and mentor and develop team members Create and maintain a positive culture and healthy team morale through recognition and leading by example Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner Ensure processes, policies, and procedures are properly followed throughout daily operations Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures Maintain compliance with federal, state, and local laws and guidelines Utilize management tools and keep neat, accurate, and current records Other responsibilities Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description Ensure the team works safely and follows all safety guidelines and procedures Immediately report all human resources and risk management concerns to your General Manager and District Manager Escalate other concerns to your supervisor when appropriate All other duties necessary to ensure restaurant operations function properly Job Qualifications The following requirements must be met in order to qualify for this position. Must be 18 years of age or older Must have a valid driver's license, vehicle insurance, and reliable transportation Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week Ability to work a flexible schedule including days, nights, weekends, and holidays Successful completion of background check Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others 1-3 years management experience required Restaurant management experience preferred Capability Requirements The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered. Sit, stand, and walk continuously Occasionally stoop, bend, crouch, or climb, including the use of ladders Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead Continuous use of hands and wrists for grasping and fine manipulation Communicate proficiently through speech, reading, and writing Maintain effective audio-visual discrimination and perception to observe and respond to the environment Work in an environment that features hot and cold temperature variations and exposure to food allergens Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
    $34k-48k yearly est. 2d ago
  • General Manager

    Specialized Recruiting Group-Charlotte, Nc

    Assistant restaurant manager job in Charlotte, NC

    Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership. This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements. Position Overview The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects. Key Responsibilities Operational Leadership Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service. Develop and implement operational processes to improve efficiency, quality, and on-time delivery. Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets. Team Management Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams. Build a culture of accountability, communication, and continuous improvement. Manage staffing levels, performance reviews, training, and hiring needs. Financial & Business Management Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation. Identify cost-saving opportunities and optimize purchasing, inventory, and workflow. Evaluate financial reports, KPIs, and production data to make informed decisions. Customer & Project Oversight Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle. Oversee scheduling and coordination of field installations and service work. Resolve customer issues quickly and professionally. Quality & Safety Ensure products meet quality standards, design specifications, and company expectations. Enforce safety protocols, maintain compliance, and ensure a clean and organized facility. Qualifications 5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field. Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow. Proven experience managing operations, production teams, and end-to-end project execution. Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs. Excellent communication, leadership, and problem-solving skills. Ability to thrive in a hands-on, fast-paced small-business environment. Computer proficiency (ERP/MRP systems, scheduling tools, MS Office). What This Opportunity Offers Leadership of a well-established ~$3M business with room for growth Direct influence on operational improvements and business expansion A stable, team-oriented work environment Competitive compensation and benefits (customize as needed) How to Apply If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!
    $44k-83k yearly est. 1d ago
  • Associate Manager, Compliance

    Coinbase 4.2company rating

    Assistant restaurant manager job in Charlotte, NC

    Ready to be pushed beyond what you think you're capable of? At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system. To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems. Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be. While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported. The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader customer impacting issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations. What you'll be doing: Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts; Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality. Coordinate with senior management and provide insights for process improvement. Communicate effectively with your team to drive individual and group performance. Champion change management with your team. Ask the question "How does this create value for customers" when making decision Lead a "culture of compliance" Subject matter expert in AML compliance Partner with Financial Crimes and second line compliance partners to execute against Coinbase's AML program What we look for in you: Bachelor's degree or 3+ years of experience within the Compliance field. 2-3+ year of supervisory experience Working knowledge of financial laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance) Positive energy on the future of crypto and Web3 Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences Experience working computers and multiple software and database systems Ability to thrive in ambiguous environments Nice to haves: Compliance Industry certification (e.g. ACAMS) Advanced understanding of Google apps Project Management, Scrum, Agile, or Lean 6S certification/experience. Familiarity with the Coinbase suite of products Note: This role requires full-time, in-office presence at our Charlotte location. Job #: G2707 Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k . Pay Range: $117,385 $117,385 USD Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying. Commitment to Equal Opportunity Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law. Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) . Global Data Privacy Notice for Job Candidates and Applicants Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required. AI Disclosure For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description. For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate. The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment . To request a reasonable accommodation due to disability, please contact accommodations at
    $117.4k yearly 1h ago
  • Assistant Manager

    Rural King Supply 4.0company rating

    Assistant restaurant manager job in Glen Alpine, NC

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% Healthcare plans to support your needs Virtual doctor visits Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program 15% Associate Discount Dave Ramsey's SmartDollar Program Associate Assistance Program RK Cares Associate Hardship Program 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $30k-39k yearly est. 9d ago
  • General Manager - HVAC, Plumbing & Electrical

    Ace Hardware Home Services 4.3company rating

    Assistant restaurant manager job in Conover, NC

    Who we are Our teams are growing, and we have an exciting opportunity for a General Manager in Conover, North Carolina! Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted national service provider for home repairs - namely, plumbing, heating, cooling & electrical services. We call it "bringing helpful to your home" & it is our goal to deliver the same level of service, convenience & quality that you have come to expect from Ace Hardware. We're Hiring! We're looking for employees that believe in working with integrity, making a difference, showing up with a positive attitude & are committed to providing positive experiences for our customers and teams. Whether you're an apprentice just starting out, a journeyman or a general manager, we believe our size & growth ambitions will provide you with unique opportunities for advancement. We offer competitive pay & benefits including medical, dental & vision plans, 401(k), incentive opportunities & paid time off. We want you to succeed and advance - it's all about continuous improvement & empowering our employees to reach their full potential. The General Manager is responsible for ensuring the profitable operations of the organization and alignment with the Ace Hardware platform. The General Manager executes platform strategy, leads and guides business functions, and advocates for the internal brand through positive internal and external relationships. Key performance objectives in order of priority with projected time allocation are: Business Operations Oversight: Oversees and manages the organization's operations to ensure quality, efficiency, and continuous achievement of overall business objectives (40%). Cultural Leadership: Acts as the organization's cultural champion and visionary ensuring a highly skilled, satisfied and engaged workforce is consistently achieved (20%). Financial and Risk Oversight: Oversees the financial performance of the organizations to ensure profitability goals are achieved and company-wide risk is managed and mitigated (15%). Brand Ambassador: Acts as the face of the organization in the marketplace and throughout the platform to ensure alignment of company goals and maintenance of excellent communication channels (5%). Note: Ten percent of time is reserved for ancillary responsibilities and activities unrelated to the performance objectives. ESSENTIAL DUTIES AND RESPONSIBILITIES: The responsibilities listed are fundamental to the position and must be performed successfully to achieve the key performance objectives of the role. Other responsibilities may be assigned. Interpersonal Responsibilities Oversee the Organization's Management Team and holds them accountable to the KPI's outlined in the AOP. Meets to discuss performance, goal progress, improvement opportunities, training needs, and any barriers. Supports each Manager with team leadership, encourages interdepartmental communication, and assists in troubleshooting issues. Serves as a representative and advocate of the operating company. Acts as a conduit to communicate information between the operating company and the platform. Keeps Leadership informed of operational performance, goal progress, successes, and major issues. Seeks support as needed in processing large concerns and developing action plans. Operational Responsibilities Oversees organizational operations ensuring all work is completed in accordance with brand standards that results in high customer satisfaction. Implements operational controls and monitors KPI's to maintain progress towards goals. Troubleshoots and initiates corrective actions to remediate performance and escalated customer service issues. Facilitates frequent communication between operational departments to ensure effective and efficient capacity planning. Partners with marketing team to develop marketing strategies, create budgets, execute uniform needs, and carry out platform integrations. Partners with sales team with execution of sales initiatives, achievement of sales goals, management of Key Accounts, and development of new service agreements. Develops and maintains high value external partnerships to support operations, including but not limited to training, continuous improvement, and other organizational needs. Organizational Responsibilities Creates and owns operating company's Annual Operating Plan (AOP) including KPI's and forecasted staffing needs, resource and infrastructure requirements, and capital expenditures. Sets financial budgets, approves financial requests, develops company goals, and manages the overall profitability of the organization. Reviews reports and tracks the progress of goals to maintain alignment between targets and actual performance. Implements corrective measures as needed to stay on course. Develops and leads improvements and innovations to enhance the efficiency and performance of the organization. Stays abreast of latest industry technology and processes for potential adoption. Identifies expansion opportunities through merger and acquisition targets, expansion of service lines and geographical expansion in alignment with platform objectives. Owns and manages company risk including but not limited to safety, financial and legal risk mitigation. Acts as the cultural champion ensuring a continued focus on company vision, mission and core values. Owns the satisfaction and engagement of the organization's workforce, ensuring people are rewarded, recognized, developed and ready to execute their roles. This includes succession planning and career pathway development. Supports the execution of the organization's reward and recognition program by planning for and approving merit increase and promotions. PERFORMANCE FACTORS: The performance factors described here are core abilities that contribute to carrying out the assigned responsibilities and achieving the performance objectives of this job. What you need to succeed: Bachelor's Degree, or equivalent experience, in Operations Management, Business Administration, or related field 5 years of experience in a management position, preferably within the industry Communicates clearly and concisely with customers, team and leadership; keeps others informed and takes appropriate partnerships where necessary Excellent written and verbal communication and interpersonal skills. Ability to display financial acumen and react to trends and seasonal changes. Ability to multitask and effectively manage time Ability to handle stressful situations and work in a fast-paced environment Ability to read, analyze and utilize reports Ability to use computer systems to input, access, modify or output information or to execute programs or analyses Ability to train, develop, motivate, and lead in a manner that fosters a work environment that promotes our culture. Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, and to the Ace brand. In addition to providing our employees a great culture, we offer competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Incentive/Commission/Bonus opportunities (Based on role / grade level) 401(k) retirement savings plan with matching company contributions, eligible on your first day! Comprehensive health coverage (medical, dental, vision, company paid short-term disability, and long-term disability) and life insurance benefits for you and your dependents. Warehouse Merchandise Discount! Paid time off & paid holidays (depending on role and month of hire) Career Growth & opportunities within several channels (Plumbing, Heating, Cooling, Electrical, Handyman, Customer Service and others). Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities. Ace invests in every employee we hire, with a key focus on development and coaching. We offer classes, facilitator-led courses, plus a performance management approach that goes beyond the typical annual review. Robust Employee Assistance Program, which will provide professional assistance for personal, legal, financial, work, childcare and elder care support. * Benefits are provided in compliance with applicable plans and policies. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert About Ace Hardware Home Services Ace Hardware Home Services is the most trusted provider of home preservation services backed by Ace Hardware and offering a wide range of residential maintenance and home repair services including plumbing, heating, cooling, electrical, handyman and painting. Ace Hardware has been serving neighbors throughout America for nearly 100 years. Ace recognized the need for a trusted service provider for home repairs and launched Ace Hardware Home Services (AHHS). AHHS is now Bringing Helpful to Your Home℠ and it is our mission to deliver the same level of Helpful service, convenience & quality that you have come to expect from Ace Hardware. Equal Opportunity Employer Ace Hardware Home Services is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace Hardware Home Services position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Home Services reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
    $38k-48k yearly est. 12d ago
  • Director of Food & Beverage

    Northwood Hospitality 4.5company rating

    Assistant restaurant manager job in Charlotte, NC

    The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department. JOB DUTIES Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards. Develops new menu items and sets pricing, keeping in tune with the market. Improves existing practices and services both in the front and back of the house. Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department. Follows company policies and procedures and is able to communicate them effectively to subordinates. Formulates short- and long-term operational and financial plans for the food and beverage department. Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs. Prepares the annual F&B operations budget. Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations. Ensures proper procedures for handling of financial transactions and credit control. Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction. Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant. Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews). Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner. Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines. Maintains constant communication between departments and keeps other departments informed about special programs and events. Fulfills Manager on Duty (MOD) shifts. MINIMUM QUALIFICATIONS Associates degree in hospitality field preferred Previous hotel management experience The Luxury Collection brand experience preferred Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook) Ability to speak, understand, read and write the English language Excellent verbal and written communication skills Ability to multi-task in a fast paced environment Ability to apply appropriate resolution to stressful and emergency situations Ability to be on-call 24/7 Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions Ability to push, pull, lift, carry or otherwise move up to 10 lbs. Ability to work a flexible schedule, including nights, weekends, and holidays The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace. We are a drug-free workplace. Pre-employment drug testing is conducted.
    $70k-93k yearly est. Auto-Apply 60d+ ago
  • Assistant General Manager

    Twin Peaks Restaurant 4.0company rating

    Assistant restaurant manager job in Concord, NC

    TWIN PEAKS : Assistant General Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude. ESSENTIAL DUTIES AND RESPONSIBILITIES: The duties and responsibilities of an Assistant General Manager include, but are not limited to: * Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees. * Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions. * Cash handling procedures are being followed. * Help with Assistant management development as he or she develops into the AGM level. * Proactively recruit as needed. * Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline. * Handles volume and stress with composure and finesse. * Upholds the standards and expectations. * Knowledge of systems, methods and processes that contribute to great execution. * Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately. * Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance. * Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations. * Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks. * Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs. * Practice sound inventory control. * PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval. * Dress and act professionally each day to set a good example for all employees. * HOH and FOH productivity. * Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A". * Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments. * Audit ready always. (Daily/Shift Critical Audits) * Paying invoices/Reviewing invoices * Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked. * Maintaining and staying within compliance for Peaks Point Training. * Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable) * Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable) * Ensure that alcohol is always served responsibly and in accordance with the law. * Mathematical skills necessary to understand PNL, cost controlling, etc. * Uniform Standards followed (FOH/HOH/Management) * Restaurant overall Organization and Cleanliness. * R&M program. * Employee files up to date with proper documentation. * Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc. SUPERVISION RECEIVED: This position will report to their General Manager. SUPERVISION EXERCISED: Managers and full restaurant staff. UNIFORM STANDADS: The General Manager must look professional always. * Twin Peaks logo, non-wrinkled polo (tucked in). * Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching. * Socks- appropriate dress socks for slacks or jeans. * Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match. * O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers. QUALIFICATIONS & SKILLS: * Must have substantial leadership experience in high-volume restaurants and/or bars. * Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits. * Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. LANGUAGE SKILLS: Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful. CERTIFICATES, LICENSES, REGISTRATIONS: Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol. Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications. PHYSICAL DEMANDS: The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice. MANAGEMENT TEAM DEVELOPMENT: * Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises. * Management development program on Peaks Point and providing materials for success in development. * Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud. WHAT SUCCESS LOOKS LIKE: Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
    $38k-48k yearly est. 60d+ ago
  • Director Of Food & Beverage

    The Mecklen Hotel a Tribute Portfolio By Marriott

    Assistant restaurant manager job in Charlotte, NC

    Job Description Exciting times at the "newest" and "coolest" hotel to hit the Charlotte area, The Mecklen Hotel, a Tribute Portfolio Hotel. We're excited to hire a Director of Food & Beverage to oversee the operation of the F&B division of our new hotel. The food and beverage director is responsible for overseeing all food and beverage operations, including staff management, financial planning, and strategic direction to ensure high standards of quality and guest satisfaction. Key duties include developing budgets, managing inventory and costs, creating menus, and hiring, training, and supervising all food and beverage personnel. You will also ensure compliance with regulations, implement operational policies, and handle guest feedback. Responsibilities: Hire, train, and supervise all food and beverage staff, including kitchen, dining, and bar personnel. Develop operational standards and implement policies and procedures to ensure smooth daily operations. Create and manage comprehensive budgets for food, beverage, and labor costs. Implement effective cost control systems and monitor inventory to minimize waste and maximize profitability. Oversee menu development and approve new menus to ensure they are high-quality, marketable, and align with customer preferences. Maintain high standards of food safety, sanitation, and service quality. Contribute to strategic planning and project conceptualization for all food and beverage outlets. Coordinate events, promotions, and seasonal campaigns to drive business. Monitor guest feedback, address complaints, and implement improvements to enhance the overall guest experience. Ensure all legal and regulatory requirements are met, such as food safety and alcohol service laws. Negotiate contracts with vendors and suppliers. Qualifications: A bachelor's degree in hospitality management or a related field is preferred but not required. A minimum of 3-5 years of experience in food and beverage management. Strong leadership, communication, and delegation skills are essential. Proficiency in food and beverage safety and sanitation standards is mandatory. A deep understanding of the food industry, including menu design, cost controls, and financial planning, is crucial. About Company We are a spirited hotel ready to surprise all outsiders. Rooted in a storied and feisty independence, our hotel stands as an inspired example of our city's growing bold rush. Where pursuits progress, the speedway slows, and the forty-niners come alive - and where you'll want to hang in rebellious comfort without having to drive the Tryon downtown. U-turns are turning to University City, and The Mecklen Hotel means business for all who want to revolutionize their routine.
    $77k-112k yearly est. 24d ago
  • Restaurant General Manager

    First Watch Restaurants 4.3company rating

    Assistant restaurant manager job in Charlotte, NC

    To act as the General Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The General Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company and developing restaurant management and staff. Responsibilities * Provide management coverage of operating hours and direct supervision of operations in an individual restaurant * Meet or exceed established sales, revenue and profitability goals, SLEBITDA movement in a positive direction * Ensure the financial integrity of all P&L statements by adhering to systems that properly track expenses and revenues that are categorized, coded and posted through control processes * Define, manage and oversee the monthly and annual sales objectives for the restaurant * Manage and ensure that all revenues, cash, credit or company collateral are properly deposited and accounted for, and are secured into the company's operating bank account * Identify and resolve sales and profit problems at the restaurant * Ensure the integrity and operational functionality of all POS and security systems and equipment * Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness * Ensure company standards in product and restaurant specifications * Ensure safe working conditions as required by OSHA and federal, state and local governing bodies * Report and arrange for any necessary maintenance and repair work * Manage all internal/external communications in a timely and effective manner * Verify and complete all required paperwork on a timely basis * Supervise, guide and train team members both front of the house and back of the house to meet established objectives * Communicate with managers, hourly employees, and customers, and provide positive feedback and promote a positive image of the restaurant and good employee morale * Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop managers and hourly employees * Train staff in all proper EOD procedures, including check out procedures * Regularly counsel and coach managers and other employees * Entrusted with decision-making authority to discipline, suspend or discharge employees as appropriate. * Evaluate managerial staff, along with the Regional Manager, with formal evaluations, and regularly evaluate managerial staff informally * Evaluate hourly staff, along with the Operations Manager, with formal evaluations, and regularly evaluate hourly staff informally * Lead and run a shift effectively and develop and train Operations Managers to do the same * Conduct and determine regular managerial staff meetings and team member meetings * Set goals and assignments for managerial and hourly team members, including recognizing good performance and coaching poor performers * Delegate management responsibilities to managerial staff and assign tasks to team members, and ensure all required responsibilities and tasks are performed and completed effectively * Execute effectively and train other managers to do the same - use of the Daily Shift Card and Red Book * Train management/staff in all proper EOD procedures, including banking * Utilize "time chit" method of daily employee performance review * Ensure maintenance of a safe and harassment free workplace * Entrusted to take quick and responsible action in solving problems and to use reason when dealing with employee disciplinary issues and handling customer complaints * Initiate and follow-up of phone call and email communications in a timely manner and as appropriate Additional Responsibilities: * Forecast and determine scheduling needs for the individual restaurant * Prepare and post weekly work schedules, and ensure the schedule is implemented properly * Address issues resulting from critical violations on Health or Steritech Inspections in a timely and professional manner * Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary * Accurately complete payroll, weekly, mid period and EOP administration work properly * Effectively promote First Watch outside the restaurant * Obtain and maintain safe food handler certifications * Through communication with the Operations Manager, Regional Manager and Home Office, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner * Regularly interview applicants for employment, make hiring decisions for the restaurant, and regularly coach and include other managers in the process * Regularly channel communication up through the Director of Operations and Regional Vice President * Ensure and maintain appropriate managerial and hourly staffing levels at the restaurant * Effectively plan and lead weekly manager meetings and monthly server meetings * Perform ongoing inspections in all areas of the restaurant and take any and all appropriate action * Ensure compliance with federal, local, and state laws, company policies and procedures Qualifications * Staff/Budgetary Responsibilities: The General Manager will typically have 1-2 direct reports and be responsible for a staff of up to 40 employees. The General Manager will be responsible for revenue operations in excess of one million dollars. Additional Requirements: * A High School Diploma * Bachelors of Arts - concentration in food & beverage, business, marketing or management is preferred * Minimum three to five years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred * Must have completed Culinary and Food Expert (CAFÉ) training program * Effective oral and written communication skills * Regularly work 50-55 hours per week * Must hold a valid driver's license and drive for company business as required * Ability to manage, lead, coach, teach and train others, including with respect to management responsibilities, culinary duties, and host and service duties * Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives * Human Resources management skills in employee relations, recruiting and retention and employee recognition * Ability to supervise and oversee employees in roles from entry level to mid-level management * Ability to work with no supervision and prioritize all operations of the restaurant * Ability to make difficult and quick decisions * Advanced analytical and problem solving skills * Excellent computer skills with emphasis on MS operating systems * Exceptional organizational skills and attention to detail * Strong communication, presentation and writing skills * Ability to communicate effectively with all levels of management * Ability to work well under pressure in a fast paced, dynamic environment * Ability to multitask and prioritize effectively * Ability to effectively manage teams as well as work effectively as part of a team * Passion for providing excellent service and quality Additional Physical Requirements: * Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, drive, type, and make fine discriminations in sound * Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs. * Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis * Must be able to tolerate temporary exposure to extreme temperatures and temperature changes Who We Are First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit ******************* First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
    $48k-70k yearly est. Auto-Apply 30d ago
  • Restaurant Assistant Manager

    Jax, LLC Dba Golden Corral

    Assistant restaurant manager job in Gastonia, NC

    Job DescriptionOur franchise organization, Jax, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a one-year certification program including a series of modules designed to teach in-store management skills. Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company. Requirements: 1-2 years experience in the food service industry, preferably in a management capacity in a high volume restaurant with diversified menu offering. Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee.
    $34k-48k yearly est. 26d ago
  • Restaurant Assistant Manager

    Jax Dba Golden Corral

    Assistant restaurant manager job in Gastonia, NC

    Our franchise organization, Jax, LLC dba Golden Corral, is currently seeking energetic, friendly individuals to join our team! In this entry-level, hourly management position, you are cross-trained in all skill positions within the restaurant and gain knowledge of operational tasks including ordering, receiving, storage, and menu planning. You work closely with the General and Associate Managers and complete a one-year certification program including a series of modules designed to teach in-store management skills.Our franchise organization offers benefits designed to meet the particular needs of you and your family. Golden Corral offers paid training and the opportunity for upward mobility. We are looking for hardworking individuals with some restaurant management experience who want to grow and develop with a top company.Requirements: 1-2 years experience in the food service industry, preferably in a management capacity in a high volume restaurant with diversified menu offering. Education and training associated with completion of a high school diploma and college coursework in hospitality or business is preferred. Thank you for your interest in Golden Corral. Upon completion of your online application, you may be directed to complete an additional online questionnaire that is specific to the position in which you are applying. The job opening listed on this page has been posted by an independent franchisee of Golden Corral Corporation. Golden Corral Corporation does not hire or employ any individuals at this franchise location. The franchisee will make all decisions with respect to applications for the position listed on this page. The name of the franchisee appears in this job posting. All questions concerning this job opportunity should be directed to the franchisee. Compensation: $14.00 - $16.00 per hour We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchisee, and not to Golden Corral Corporate.
    $14-16 hourly Auto-Apply 60d+ ago
  • Asst. Restaurant Manager

    Reid's Fine Foods

    Assistant restaurant manager job in Charlotte, NC

    Assistant Restaurant Managers are usually in charge of the main area in a restaurant or establishment that serves food and alcohol. Assistant Restaurant Managers report to the Restaurant Manager yet oversee the day-to-day functions of the restaurant area and schedules. Assistant Restaurant Managers also must also be able to perform the same functions as the other restaurant employees. Responsibilities and Duties Ability to create a positive atmosphere and demonstrate how a leader should be by showing integrity, accountability, empathy, humility, resilience, vision, and upbeat attitude. Must maintain a high positive energy level for staff, efficiency, and great quality service standard. Ability to communicate. Must effectively communicate with Guests, the Chef Team, Team Members and Upper Management. Treat all team members fairly and respectfully. Must have ability to lift 25lbs or more. Ability to stand/walk for 8 or more hours per shift. Greet customers and acknowledge their needs and requests. Ensure customers satisfaction. Build, coach, manage and develop team. Open and close restaurant properly by following any checklists for department. Ability to work flexible schedule of nights, weekends, and Holidays. Understands and complies consistently with Reids Fine Foods policies and procedures. Communicate with Restaurant Manager on performance issues on performance issues, complaints and devise a plan of action to resolve issues. Hire and train qualified staff. Evaluate employee performance and provide additional coaching and support as needed. Promptly report any equipment/product issues to Restaurant Manager or General Manager. Prioritize tasks effectively to ensure most important task are completed on time. Knowledge of the menu, with the ability to make suggestions. Check IDs for guest appearing under 30 years of age. Deal with complaints and problems with a positive attitude. Handle food and beverage by following all sanitation and safety regulations. Able to handle money accurately and operate a point of sale system. Will also be responsible for nightly bar deposit; forms must be filled out properly and ready to be deposited the next morning. Ability to work in a fast-paced work environment and deliver orders in a timely manner. A positive attitude and ability to work well under pressure with servers, bussers, cooks, and other staff. Assist Restaurant Manager with ordering supplies/alcohol as well as monthly inventory counts. Assist Restaurant Manager with scheduling for the wine bar when shifts are needed to be covered. Assist in ABC Audit Reporting and tracking. Must understand weekly labor targets for wine bar as sell as watching labor during shifts and staffing Assist and support upper management in all departments.
    $34k-48k yearly est. 7d ago
  • Restaurant Manager at STIR Charlotte

    Squareone Holding Company 4.2company rating

    Assistant restaurant manager job in Charlotte, NC

    Job Details CHARLOTTE, NC $62000.00 - $71000.00 Salary/year Description Now hiring management at STIR in Charlotte, NC! STIR offers robust training from the day you start to the day you being managing a restaurant through our Manager in Training Program. We have created clearly defined paths for front- and back-of-house positions that can help you reach the next level of your career. If you are interested in persistent learning and improvement, STIR can open many doors. There's reason why the majority of our managers were promoted from within. We believe in 49% technical know-how, 51% people skills. If you're hard-working and good with people, please apply today! What you'll do as a Manager: Oversight and execution of daily operations - Leading each shift with open eyes and ears Assist the General Manager with the success of all programs and systems; MIT, Certified Trainers, Hourly hiring and training, Injury reporting Support all FOH operations systems; order guides, quality control, food safety and sanitation, budget adherence, etc. Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently Maintain a safe working environment for Team Members and dining environment for Guests. Ongoing professional development Work with the General Manager to ensure all financials are on track, recorded accurately, and on time Work with various administrative programs What we're looking for in a Restaurant Manager Minimum of 1 year management experience in an upscale casual dining restaurant A degree in Hospitality Management, or similar, is preferred You are good with numbers You can coach and develop Team Members Strong passion for hospitality and service Knowledge of food and beverage preparation Working knowledge of local and national health codes Excellent communication Must be able to stand for long periods of time Must be able to lift up to 50 lbs. What can we offer you? Enjoy the benefits of a fast-paced, full-service environment Advance your career with continual training and development We promote from within! Supportive team environment Benefits: Competitive Salary plus bonus opportunities Paid Time Off Health Insurance Career growth with a growing company Qualifications What we're looking for in a Manager • Minimum of 1-2 years management experience in an upscale casual dining restaurant • A degree in Hospitality Management, or similar, is preferred • Ability to coach and develop Team Members • Strong passion for hospitality and service • Knowledge of food and beverage preparation • Working knowledge of local and national health codes • Excellent communication • Must be able to stand for long periods of time • Must be able to lift up to 50 lbs.
    $62k-71k yearly 60d+ ago
  • Restaurant Manager

    Eddie V's Prime Seafood

    Assistant restaurant manager job in Charlotte, NC

    pay will be variable by location - See additional job details and benefits below The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values. Successful performance is measured by consistent delivery of balanced results through our systems, methods and procedures from the perspective of all our stakeholders. This leads to sustained growth in sales and profits achieved through personal, people, business and results leadership. Job Requirements * A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant * Strong passion for culinary excellence, wine knowledge and guest service * Proven ability to develop team * Knowledge of systems, methods and processes that contribute to great execution * Restaurant Managers receive competitive salary & quarterly bonus eligibility * Eligibility for medical, dental, and vision benefits * Company-paid Short-Term Disability and Life Insurance * 2 weeks paid vacations and up to 5 flex days in your first year * Paid Family and Medical Leave (up to 2 weeks after 1 year of service) * After one year of service Company 401(k) with a match up to 120% on the first 6% of salary Company paid Retirement Plus Benefits Darden Employee Stock Purchase program * Discount program for 1,000 of merchants
    $41k-56k yearly est. 32d ago
  • Restaurant Manager

    Explore RH

    Assistant restaurant manager job in Charlotte, NC

    With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle. RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands-on approach. YOUR RESPONSIBILITIES Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH's dining room service standards and support their professional growth Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary Engage with and act as a resource for our guests and Team Members in order to create a seamless experience Support the Hospitality Leader with driving RH's financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue Create strategic team schedules to optimize our business while also elevating our client experience Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment OUR REQUIREMENTS 3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership Candidates must have legal authorization to work in the country in which they are applying at the time of application Flexibility to work weekends, holidays, and variable shifts as needed PHYSICAL REQUIREMENTS Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment Work standing and walking for extended periods of time #LI-SC3
    $41k-56k yearly est. Auto-Apply 5d ago
  • Restaurant Manager | Charlotte, NC

    Superior Talent Source

    Assistant restaurant manager job in Charlotte, NC

    Job Description We are seeking a dedicated and motivated Restaurant Manager to help lead the team at a Casual Steakhouse. As the Restaurant Manager, you will play a vital role in supporting the restaurant's operations, delivering exceptional service, and ensuring an outstanding dining experience for guests. Responsibilities: Provide exceptional customer service, ensuring that every guest has a positive and memorable dining experience. Respond to customer inquiries, concerns, and feedback in a professional and timely manner. Assist the General Manager in overseeing daily operations, including opening and closing procedures, staff scheduling, and maintaining cleanliness and organization throughout the establishment. Support and motivate the front-of-house and back-of-house teams, including hosts/hostesses, servers, bartenders, and kitchen staff. Foster a positive work environment, promote teamwork, and provide ongoing training and development. Assist in supervising and coordinating the activities of restaurant staff to ensure efficient workflow and adherence to quality and service standards. Provide guidance and coaching to enhance performance and address any issues or concerns. Work with the General Manager to monitor inventory levels, conduct regular inventory counts, and place orders with suppliers as needed. Ensure proper storage and rotation of food and beverage items. Maintain high standards of food quality, presentation, and service. Conduct regular inspections to ensure adherence to health and safety regulations, cleanliness, and compliance with established procedures. Support initiatives to drive sales and upsell menu items. Assist in cash handling procedures, including reconciling sales, and preparing daily deposits. Contribute to monitoring and controlling expenses to meet financial targets. Ensure compliance with health and safety regulations, including food handling, sanitation, and workplace safety procedures. Maintain accurate and up-to-date records and documentation. Job Benefits: Competitive salary Direct Deposit 401K Comprehensive Health benefits Paid time off (PTO) Excellent room for growth and advancement Employee Discounts Qualifications: Minimum three (3) years experience as a Restaurant Manager in a high-volume, casual dining restaurant. Excellent customer service and interpersonal skills. Strong organizational and multitasking abilities. Leadership qualities with the ability to motivate and inspire a team. Solid understanding of restaurant operations and service standards. Proficiency in using POS systems and restaurant management software. Basic knowledge of inventory management and cost control practices. Ability to work in a fast-paced environment and handle pressure. Flexibility to work evenings, weekends, and holidays as required. If you are a detail-oriented and customer-focused professional with a passion for delivering exceptional service, we want to hear from you. As part of our recruiting process, we may contact you regarding positions we feel are a good fit or engage with you via SMS text message. By clicking to submit your application, Superior Talent Source has your consent to communicate via SMS text message moving forward.
    $41k-56k yearly est. 9d ago
  • Restaurant Manager

    Fume Kitchen & Cocktails

    Assistant restaurant manager job in Charlotte, NC

    Job DescriptionBenefits: 401(k) Bonus based on performance Employee discounts Health insurance Profit sharing Benefits/Perks Flexible Scheduling Competitive Compensation Career Advancement Opportunities Job Summary We are seeking an experienced Restaurant Manager to join our team! As the Restaurant Manager, you will be responsible for the restaurants operational performance and financial well-being. You will hire, train, and lead staff, ensuring they reflect the restaurants high standards. The ideal candidate is a strong leader with experience managing a successful restaurant. Duties and Responsibilities: Develop short and long-term goals and KPIs for the restaurant Hire, train, and manage employees and conduct periodic performance reviews Lead team in providing exceptional customer service Create and maintain a food and beverage budget Adhere to all health and safety rules and regulations Provide sales and productivity reports to upper management Develop and coordinate marketing efforts and community events Qualifications: High school diploma/GED Previous restaurant management experience Familiarity with Microsoft Office, restaurant management software, and POS software Ability to remain calm and thrive under pressure Excellent management and leadership skills Strong communication and problem-solving skills
    $41k-56k yearly est. 30d ago
  • Restaurant Manager

    Raydal Hospitality

    Assistant restaurant manager job in Charlotte, NC

    Position Overview: We are seeking an experienced Restaurant Manager to oversee the daily operations of our dining establishment. The successful candidate will be responsible for ensuring operational excellence, providing outstanding guest experiences, and leading our team with integrity and enthusiasm. This role demands a hands-on approach to leadership and a deep commitment to the art of hospitality. Key Responsibilities: • Operational Leadership: Manage daily restaurant operations, ensuring smooth service and high standards of quality and cleanliness. Oversee opening and closing procedures, including pre-shift preparations and end-of-day financial reconciliations. • Team Management and Development: Lead, motivate, and manage both hourly and management staff, fostering a culture of teamwork and respect. Conduct hiring, training, and performance evaluations to develop a high-performing team. • Guest Experience: Ensure all guests receive exceptional service. Respond promptly and effectively to guest feedback and ensure the resolution of any issues to maintain high customer satisfaction. • Inventory and Cost Control: Perform regular inventories and carefully manage food, beverage, and supply orders to ensure proper stock levels while controlling costs. Oversee the receipt and inspection of deliveries to assure quality. • Financial Management: Assist the General Manager in meeting financial objectives, managing costs, and driving sales to achieve or exceed budgeted goals. • Compliance and Safety: Ensure the restaurant complies with all local, state, and federal regulations concerning health, safety, and labor requirements. Qualifications: • Minimum of 2 years' experience in restaurant management, preferably in a high-volume, service-focused environment. • Strong leadership skills with proven ability to train teams and lead effectively. • Extensive knowledge and interest in food and beverage, including a solid understanding of wine, beer, and spirits. • Excellent interpersonal and communication skills, capable of building strong relationships with guests, staff, and vendors. • Ability to work a flexible schedule, including early mornings, late nights, weekends, and holidays, at multiple locations as needed. • Physical ability to stand for extended periods and lift up to 50 pounds as required. • Experience with modern reservation systems and familiarity with the local dining scene. • Demonstrated problem-solving abilities, with a keen attention to detail and the ability to handle multiple tasks simultaneously.** Preferred: Bilingual English and Spanish** We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. What It's Like Working For RayDal Raydal Hospitality Group creates authentic dining experiences with the passion and focus that is attributed to cultural heritage. We strive to offer our guests fresh food and a memorable experience that represents the stories and homes of our staff. Our work environment is fast-paced and focused, but the atmosphere is fun and light-hearted. We work hard and reward big for those willing to go through our system of training and advancement. There are as many opportunities at RHG as you are ready to dedicate yourself. We promote those that show us they want to excel and are always excited to take part in our employee's career paths and goals. We also offer competitive salaries and benefits no matter your experience. Come check us out below: Three Amigos - Website | Instagram La Caseta - Website | Instagram Sabor Latin Street Grill - Website | Instagram Saru - Website | Instagram Beyond Amazing Donuts - Website | Instagram Uptown Yolk - Website | Instagram
    $41k-56k yearly est. Auto-Apply 60d+ ago

Learn more about assistant restaurant manager jobs

How much does an assistant restaurant manager earn in Gastonia, NC?

The average assistant restaurant manager in Gastonia, NC earns between $29,000 and $56,000 annually. This compares to the national average assistant restaurant manager range of $33,000 to $62,000.

Average assistant restaurant manager salary in Gastonia, NC

$40,000

What are the biggest employers of Assistant Restaurant Managers in Gastonia, NC?

The biggest employers of Assistant Restaurant Managers in Gastonia, NC are:
  1. KFC
  2. Hickory Tavern
  3. Jax Dba Golden Corral
  4. Jax, LLC Dba Golden Corral
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