General Manager
Assistant restaurant manager job in Rock Hill, SC
Your Opportunity:
General Manager Titlemax Rock Hill, SC
As a General Manager (GM), you'll provide reliable financial solutions to help customers manage everyday challenges. As the driving force behind the store's success, you'll manage daily operations and lead your team to grow revenue, uphold compliance, and build brand loyalty through world-class customer service. It's a high-performance, customer-focused environment designed to inspire growth and innovation.
While you're pouring into your team's development, we invest in your growth through hands-on coaching, executive exposure, and development programs. Your drive for results and passion for people coupled with our comprehensive training will gear you with the tools to make an impact on your team, customers, career, and earning potential.
What We Offer:
Compensation
This position has an hourly pay rate of $19.25 and is eligible for performance bonuses.
The compensation listed represents the base pay for this position, which is just one of the many elements of our Total Compensation package.
Benefits & Perks*
Paid on-the-job training and a comprehensive new hire program.
Access to a robust learning management system, full of e-learning modules to help boost your professional and personal development.
Cross brand training that enables you to move into opportunities at any one of our eleven brands across the country.
Performance-based career advancement.
Educational reimbursement program.
Multiple coverage choices for medical insurance, all include telemedicine and medical spending account options (HSA/FSA).
Traditional 401(k) and Roth 401(k) Retirement plan with a generous Company match program.
Company-Sponsored Life and AD&D Insurance.
Basic and Enhanced Voluntary benefits so you may choose the right coverage at the right price for you and your family. Plans include dental, vision, short-term and long-term disability plans, supplemental life and AD&D insurance, accident, critical illness, hospital indemnity, ID theft protection, legal services program, and pet insurance.
Free access to mental health resources, life coaching, and more for you and your family members through our Employee Assistance Program.
Free access to exclusive discounts from nationwide and local retailers through our Discount Marketplace.
Paid time off that grows with you, starting with 12 days in your first year.
A relaxed, business casual dress code that includes jeans and sneakers!
*Based on current benefit offering, which is subject to change with or without notice. Certain benefits are subject to the terms and conditions of the governing plan documents which should be consulted for additional details and eligibility requirements.
What We're Looking For - Qualifications and Skills:
A high school diploma or equivalent.
Minimum two years' experience with proven success in a supervisory or leadership role in retail, finance, service, or related industries.
Operations experience in a leadership capacity.
Excellent verbal and written communication skills.
Proficiency in using phones, Point of Sale, Microsoft Office, and other systems.
Valid driver's license, auto insurance, and personal vehicle to use throughout the workday (mileage compensated).
Must be at least 18 years of age (19 in Alabama).
Background check required. All background checks are conducted, and their results are considered, in accordance with applicable law.
The ability to meet the physical demands of this position, which frequently includes remaining in a stationary position, including standing up to 90% of the time; moving and transporting up to 25 pounds; moving inside and outside of the store; and operating mechanical controls, such as a keyboard.
Nice to Haves - Preferred Qualifications and Skills
Associates degree or higher.
Experience in check cashing, document verification, money order processing.
Bilingual (English/Spanish) is a plus and may be required for certain locations.
What You'll Do - Essential Duties and Responsibilities:
Manage overall store performance by meeting or exceeding Company performance standards.
Coach, lead, and develop all team members to build new business and increase store growth by demonstrating knowledge of and training on systems, Company standards, account management, recovery (collections), job duties, and performance reports.
Lead the charge for all team members to identify local marketing strategies, use business-to-business partnership opportunities, obtain referrals, host and participate in community and in-store events to steer growth and build revenue.
Examine, evaluate, and process loan/pawn applications and all relevant transactions, and assess risk within established limits.
Enforce adherence to quality standards, procedures, and local and state laws and regulations.
Participate in audits and compliance reviews as directed by the corporate office or District Manager.
Supervise and maintain office security including cash management and loss prevention by verifying and documenting cash overages/shortages, vault, inventory, deposits, and expenses.
Conduct proper opening and closing procedures and train new staff in keyholder duties.
Participate in the selection, review, hiring, and retention of new employees.
Develop work schedules in accordance with budget, workloads, and store needs. Ensure the store is staffed for optimal performance.
Handle complex customer situations that arise with integrity and professionalism.
Monitor and maintain internal and external store appearance and address basic facility needs, including scheduling maintenance services. This includes overseeing the store planogram and ensuring seasonal and/or promotional marketing material are displayed properly.
Perform duties outside of the office, when applicable, including on site vehicle appraisals, store errands, and external marketing.
Work efficiently in a rapidly changing and fast-paced environment and handle multiple challenging tasks with ease to meet individual and team performance standards.
Conduct additional tasks as directed by leadership.
Maintain a full-time work schedule with regular, in-person attendance, including weekends. A full-time work schedule for this position includes, at a minimum, 40 hours per week.*
**Store hours, schedules, and/or the minimum number of hours required for this position may be subject to change by brand and at the sole discretion of the Company. Speak with your recruiter about the most up-to-date requirements.
Workplace Awards & Recognition:
We are honored to be recognized as a Military Friendly Employer and Military Friendly Spouse Employer for four consecutive years and have received designation as a Top Employer for Hispanic and Latinos by HLPA in 2023, 2024, and 2025. Additionally, we have been named one of America's Greatest Workplace in Financial Services 2025 by Newsweek.
Our Purpose:
The Community Choice Financial Family of Brands ("CCF" or the “Company”), is one of the largest consumer specialty finance organizations in the U.S. We provide our customers, Team Members, and communities the Power of Choice with over 10 brands represented in more than 1,500 brick-and-mortar stores serving 24 states and online product offerings in 20 states. Community Choice Financial Family of Brands is steadfast in our commitment to help people across the country get access to the short-term financial services they need when they need it the most.
Think you'll thrive here? Learn more at *************************************************
The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor is it intended to be an all-inclusive list of the skills and abilities required to do the job. The Company may, at its discretion, revise the job description at any time, and additional functions and requirements may be assigned by supervisors as deemed appropriate. Requirements, skills, and abilities included have been determined to illustrate the minimal standards required to successfully perform the position.
Important: The Community Choice Financial Family of Brands will never ask you for banking or other payment information at any point during the interview or hiring process, nor will we conduct an interview via text message. Any official email correspondence will come from the *****************. In-store positions are in person only.
The Community Choice Financial Family of Brands is committed to providing an inclusive workplace free of discrimination based on race, color, religion, sex, age, national origin, military status, disability, pregnancy, sexual orientation, gender identity or expression, genetic information or any other characteristic protected by applicable law. Candidates of all backgrounds are encouraged to apply. CCFI Companies, LLC is an equal-opportunity employer.
Auto-ApplyRestaurant General Manager
Assistant restaurant manager job in Clover, SC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Kitchen Manager
Assistant restaurant manager job in Huntersville, NC
Carowinds is seeking a talented and motivated Kitchen Manager to join our dynamic Food & Beverage team. Serving as the park's Sous Chef, this position plays a key leadership role in supporting the culinary operations across the park's diverse dining venues, catering events, and seasonal festivals.
Reporting directly to the Executive Chef, the Kitchen Manager (Sous Chef) will assist in overseeing daily kitchen operations, ensuring the highest standards of food quality, safety, and presentation. This role supports the development and execution of innovative menus, staff training, and operational excellence that enhance the guest dining experience throughout the park.
The ideal candidate is a hands-on culinary professional with strong leadership skills, a passion for food, and the ability to thrive in a high-volume, fast-paced environment. Working collaboratively with the culinary leadership team, the Sous Chef will help lead a culture of consistency, creativity, and excellence that reflects Carowinds' commitment to exceptional guest service and memorable experiences.
Benefits:
3 weeks paid vacation (6 sick days, 8 paid holidays)
Several medical coverage options to fit your needs best
401K match
FREE entry to ALL our parks and water parks!
Perks:
Complimentary tickets for friends and family
Discounts on food and park merchandise
Full-time and part-time employee events and gatherings
Responsibilities:
• Ensures standards of quality and presentation are met for all locations, while controlling production, waste and spoilage
• Creates and manages schedule based on budgeted attendance and business needs
• Ensures that staff is well trained and follows all safety and sanitation standards, and in compliance will all local, state and federal laws
• Develops and implements menu items, recipes and product presentation and introduces standards of quality with presentation.
• Performs ordering while maintaining inventory levels. Prepares annual budgets and monitors progress of budget plans
• Recruits, interviews, hires and trains divisional staff as needed
• Ensures the availability of all needed materials and equipment for efficient operation of the department/division
• Adheres to and enforces all Six Flags and specific Park policies and procedures, including safety, attendance and EEO policies, and demonstrates commitment to customer service in all aspects of employment
• Other duties may be assigned
Qualifications:
• At Least 21 Years of Age
• High School Diploma or GED
• 6 - 10 Years Culinary Experience
• Ability to manage multiple facilities, foods and logistics distribution development
• Knowledge of knives, major kitchen production equipment and bakery and pastry work
• Basic computer skills, including Microsoft Outlook, Excel and Word
• College or culinary training or extensive cooking and production experience
• Ability to work nights, weekends and holiday periods to meet business needs
• Ability to pass a mandatory (or random) drug test, per Company policy, unless prohibited by state or provincial law
• Ability to pass a background check, if 18 years of age or older, which may include, but is not limited to, credit, criminal, DMV, previous employment, education and personal references, per Company policy, unless prohibited by federal, state, or provincial law
Auto-ApplyRestaurant Assistant Manager
Assistant restaurant manager job in Charlotte, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
Assistant Managers are responsible for ensuring that the restaurant delivers great experiences to guests while maintaining operational standards. You will manage the daily operations of the restaurant ensuring that the team properly follows all processes, policies, and procedures.
Why work at Zax?
BONUS POTENTIAL (Paid Quarterly): Up to 12% of Annual Earnings
FREE Meals On Shift & 50% Off Meals Off Shift
Paid Time Off
Paid Holidays
Paid Training
Early Access to Pay
Recognition Program
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys Assistant Manager Development Plan
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Enhance guest experiences by ensuring that team members satisfy and exceed guest expectations
Ensure team members receive proper training including ongoing coaching and development
Create an effective work schedule following company standards and local laws
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Supervise, provide leadership, and coach team members to perform at their highest level of ability and strive to achieve quarterly goals
Ensure service, product quality, and cleanliness standards are consistently upheld
Communicate performance concerns to your General Manager
Assist with performance reviews and mentor and develop team members
Create and maintain a positive culture and healthy team morale through recognition and leading by example
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Ensure processes, policies, and procedures are properly followed throughout daily operations
Maintain operational standards and ensure compliance with all Zaxby's Franchising LLC and Zax LLC guidelines, policies, and procedures
Maintain compliance with federal, state, and local laws and guidelines
Utilize management tools and keep neat, accurate, and current records
Other responsibilities
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Immediately report all human resources and risk management concerns to your General Manager and District Manager
Escalate other concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 18 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and ability to work a minimum of 5 days and 32 to 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
1-3 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
Associate Manager, Compliance
Assistant restaurant manager job in Charlotte, NC
Ready to be pushed beyond what you think you're capable of?
At Coinbase, our mission is to increase economic freedom in the world. It's a massive, ambitious opportunity that demands the best of us, every day, as we build the emerging onchain platform - and with it, the future global financial system.
To achieve our mission, we're seeking a very specific candidate. We want someone who is passionate about our mission and who believes in the power of crypto and blockchain technology to update the financial system. We want someone who is eager to leave their mark on the world, who relishes the pressure and privilege of working with high caliber colleagues, and who actively seeks feedback to keep leveling up. We want someone who will run towards, not away from, solving the company's hardest problems.
Our work culture is intense and isn't for everyone. But if you want to build the future alongside others who excel in their disciplines and expect the same from you, there's no better place to be.
While many roles at Coinbase are remote-first, we are not remote-only. In-person participation is required throughout the year. Team and company-wide offsites are held multiple times annually to foster collaboration, connection, and alignment. Attendance is expected and fully supported.
The Compliance team within Customer Experience (CX) is responsible for developing and delivering best in class support across multiple customer segments. The Global Compliance Operations Team is responsible for executing Compliance controls with adherence to Coinbase's BSA/AML program, transaction monitoring, KYC, CDD, and EDD policies, procedures and standards appropriate for each jurisdiction in which Coinbase operates. As a Compliance Support Supervisor, you will lead a team of 10-15 Compliance Analysts responsible for enhanced due diligence (EDD), transaction monitoring, to include preparation and filing of Suspicious Activity Reports (SAR). The supervisor sets a culture of ownership and customer focus on their teams by supporting individual and team goals and ensuring best in class customer service experiences through the team. Supervisors also identify broader customer impacting issues and work with technical and nontechnical teams to implement solutions to drive quality and productivity of operations.
What you'll be doing:
Lead a team of 10-15 Compliance (Transaction Monitoring / AML and Fraud Investigations/EDD) Analysts;
Ensure adherence to operational KPIs from directs and vendor partners or overall performance and the quality.
Coordinate with senior management and provide insights for process improvement.
Communicate effectively with your team to drive individual and group performance.
Champion change management with your team.
Ask the question "How does this create value for customers" when making decision
Lead a "culture of compliance"
Subject matter expert in AML compliance
Partner with Financial Crimes and second line compliance partners to execute against Coinbase's AML program
What we look for in you:
Bachelor's degree or 3+ years of experience within the Compliance field.
2-3+ year of supervisory experience
Working knowledge of financial laws, regulations, and guidelines (e.g., BSA, OFAC, FinCEN guidance)
Positive energy on the future of crypto and Web3
Excellent communication skills (written and verbal), ability to simplify complex topics for broad audiences
Experience working computers and multiple software and database systems
Ability to thrive in ambiguous environments
Nice to haves:
Compliance Industry certification (e.g. ACAMS)
Advanced understanding of Google apps
Project Management, Scrum, Agile, or Lean 6S certification/experience.
Familiarity with the Coinbase suite of products
Note: This role requires full-time, in-office presence at our Charlotte location.
Job #: G2707
Pay Transparency Notice: Depending on your work location, the target annual salary for this position can range as detailed below. Full time offers from Coinbase also include bonus eligibility + equity eligibility + benefits (including medical, dental, vision and 401(k .
Pay Range: $117,385 $117,385 USD
Please be advised that each candidate may submit a maximum of four applications within any 30-day period. We encourage you to carefully evaluate how your skills and interests align with Coinbase's roles before applying.
Commitment to Equal Opportunity
Coinbase is proud to be an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, gender, national origin, age, disability, veteran status, sex, gender expression or identity, sexual orientation or any other basis protected by applicable law. Coinbase will also consider for employment qualified applicants with criminal histories in a manner consistent with applicable federal, state and local law. For US applicants, you may view the Employee Rights and the Know Your Rights notices by clicking on their corresponding links. Additionally, Coinbase participates in the E-Verify program in certain locations, as required by law.
Coinbase is also committed to providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please contact us at accommodations at to let us know the nature of your request and your contact information. For quick access to screen reading technology compatible with this site click here to download a free compatible screen reader (free step by step tutorial can be found here) .
Global Data Privacy Notice for Job Candidates and Applicants
Depending on your location, the General Data Protection Regulation (GDPR) and California Consumer Privacy Act (CCPA) may regulate the way we manage the data of job applicants. Our full notice outlining how data will be processed as part of the application procedure for applicable locations is available here . By submitting your application, you are agreeing to our use and processing of your data as required.
AI Disclosure
For select roles, Coinbase is piloting an AI tool based on machine learning technologies to conduct initial screening interviews to qualified applicants. The tool simulates realistic interview scenarios and engages in dynamic conversation. A human recruiter will review your interview responses, provided in the form of a voice recording and/or transcript, to assess them against the qualifications and characteristics outlined in the job description.
For select roles, Coinbase is also piloting an AI interview intelligence platform to transcribe and summarize interview notes, allowing our interviewers to fully focus on you as the candidate.
The above pilots are for testing purposes and Coinbase will not use AI to make decisions impacting employment
. To request a reasonable accommodation due to disability, please contact accommodations at
General Manager, Charlotte
Assistant restaurant manager job in Charlotte, NC
Craftwork is redefining the home painting industry with a premium, tech-enabled model built for customers and the crews who serve them. After building Charlotte into our flagship market over the last two years, we're hiring our first General Manager to take full ownership of Charlotte's growth, operations, and profitability, while helping to build the blueprint for future markets.
As General Manager, you'll own the entire market P&L and lead all local functions including sales, marketing, operations, and customer success with full support from Craftwork HQ, but with the autonomy of an entrepreneur. This is a rare opportunity to build and run a high-growth service business end-to-end, backed by strong systems, technology, and an elite team.
COMPENSATION & BENEFITS
• $100-$120k base salary + performance bonus + equity
• Full-time role with health benefits and weekly pay
• Training and professional development opportunities
• Long-term upside as we scale into new markets
RESPONSIBILITIES AND DUTIES
Financial Performance
Manage the financial health of the market from day one including pricing, crew utilization, project performance, and profitability.
Use data to make decisions that keep the market healthy and growing.
Sales & Marketing
Lead the development and execution of local partnerships, sales and marketing campaigns, and referral programs that drive revenue growth.
Nurture sales leads, call customers, and conduct in-person estimating activities, as needed.
Operations
Track and manage critical performance metrics across all projects, while ensuring that each painting project is executed to Craftwork's quality standards.
Solve on-the-ground problems in real time with crews and customers, rolling up your sleeves where ever needed, while establishing repeatable systems that help us to scale.
Customer Success
Lead every customer interaction with empathy, and regularly capture feedback that turns into weekly action.
Actively encourage satisfied customers to become our loudest advocates.
Team Leadership
Build a high-performance team with clear standards and accountability, including the recruitment, hiring, training, and management of front-line painters and project leads.
Create a culture of momentum, ownership, and care for the craft.
QUALIFICATIONS
Leadership & Execution
4+ years in high-accountability operational or general management roles.
Proven ability to hire, train, and lead high-performing teams.
You have an ownership mentality, are comfortable making decisions with imperfect information and rolling up your sleeves.
Operational Excellence
Experience running or scaling a business, service line, territory, or field operation.
Skilled in using data, judgement, and operational cadence to drive financial results.
Track record of solving operational problems under pressure.
Customer & Team Focus
Strong communicator across all levels including customers, field crews, and executives.
Deep care for quality, people, and delivering an exceptional customer experience.
Spanish proficiency is a significant plus.
CRAFTWORK OPERATING CULTURE
Alignment with our operating culture and behaviors is essential to being successful in this role.
Create Unforgettable Experiences: we set a new standard in every interaction, because great service isn't enough. We craft moments of delight that turn customers into ambassadors.
Sweat the Small Stuff: we believe every detail matters in everything we do, because precision creates extraordinary results. Every stroke, every pixel, every moment matters.
Build Together: we rely on each other to achieve success as one team, because we can't do it alone. We share the pain, the joy, and the ideas that push us forward.
Hustle With Purpose: we move with speed and intention, because effort without focus wastes potential. We act quickly and decisively.
Restaurant Assistant Manager - Flexible Hours
Assistant restaurant manager job in Advance, NC
Hungry For A Great Career? To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend some time with friends and experience great food. Job similar to Chick-Fil-A Job similar to Panera Bread Looking for a great career?! We are looking to hire hard-working, outgoing, energetic restaurant management personnel who can excel at the tasks in the following job description for a fast-paced, fast-casual restaurant. Must have a flexible schedule. Nights and weekends are required. Restaurant Experience is preferred. Must be hard working and a team player, willing to go above and beyond the call of duty. We want folks who care about people and the work that they do.
Benefits of an Assistant Manager
-FREE meals on the clock and 50% off meals off the clock
-Paid time off
-Team member referral bonus
-Flexible Hours
-401k match
-AND MORE!
Responsibilities of an Assistant Manager:
The individual in this position is expected to engage in the following work-related activities and complete all training requirements including:
-Enthusiastically represent the Zaxby's brand
-Manage all personnel on each shift, including cashiers and cooks
-Cash management
-Lead a team well and coach the performance of others
-Ensure that product quality standards are met
-Assist GM with meeting metrics
-Create a positive environment on your shifts
Benefits
Flexible schedule
Paid time off
Health insurance
Referral program
Employee discount
Paid training
General Manager
Assistant restaurant manager job in Charlotte, NC
Our client, a growing and reputable custom cabinet manufacturer, is seeking an experienced General Manager to lead daily operations and drive the next level of performance, efficiency, and profitability. This individual will oversee all aspects of the business-including production, sales support, installation scheduling, purchasing, customer service, and team leadership.
This is a hands-on leadership role for someone who understands the cabinet or millwork industry and thrives in an environment where they can make meaningful operational improvements.
Position Overview
The General Manager will be responsible for ensuring the business meets production goals, maintains strong customer satisfaction, and operates efficiently and profitably. The ideal candidate brings both manufacturing operations expertise and strong leadership skills, with the ability to streamline processes, develop teams, and manage the full lifecycle of custom cabinet projects.
Key Responsibilities
Operational Leadership
Oversee day-to-day operations including production, scheduling, installation coordination, purchasing, logistics, and service.
Develop and implement operational processes to improve efficiency, quality, and on-time delivery.
Maintain production flow and ensure projects meet design specifications, deadlines, and budget targets.
Team Management
Lead and mentor a team spanning production, shop personnel, administrative staff, and field teams.
Build a culture of accountability, communication, and continuous improvement.
Manage staffing levels, performance reviews, training, and hiring needs.
Financial & Business Management
Manage budgets, job costing, production metrics, and P&L performance for a ~$3M operation.
Identify cost-saving opportunities and optimize purchasing, inventory, and workflow.
Evaluate financial reports, KPIs, and production data to make informed decisions.
Customer & Project Oversight
Collaborate with designers, builders, and homeowners to ensure customer satisfaction throughout the project lifecycle.
Oversee scheduling and coordination of field installations and service work.
Resolve customer issues quickly and professionally.
Quality & Safety
Ensure products meet quality standards, design specifications, and company expectations.
Enforce safety protocols, maintain compliance, and ensure a clean and organized facility.
Qualifications
5+ years of leadership or general management experience in cabinets, millwork, carpentry manufacturing, construction operations, or a related field.
Strong understanding of custom cabinet production, woodworking processes, materials, and shop workflow.
Proven experience managing operations, production teams, and end-to-end project execution.
Solid financial acumen-comfortable with budgets, job costing, forecasting, and operational KPIs.
Excellent communication, leadership, and problem-solving skills.
Ability to thrive in a hands-on, fast-paced small-business environment.
Computer proficiency (ERP/MRP systems, scheduling tools, MS Office).
What This Opportunity Offers
Leadership of a well-established ~$3M business with room for growth
Direct influence on operational improvements and business expansion
A stable, team-oriented work environment
Competitive compensation and benefits (customize as needed)
How to Apply
If you are an experienced operations leader with a passion for building high-quality products and running a smooth, efficient manufacturing operation, we'd love to connect with you. Apply today or reach out for more information!
Coffee Bar Manager
Assistant restaurant manager job in Charlotte, NC
The Coffee Bar Manager is a management position responsible for leading a retail-driven coffee bar operationand ensuring a consistent, high-quality guest experience. Oversees daily coffee service and autonomous retail operations, including coordinating third-party food programs, inventory, and merchandising in a fast-paced, customer-facing environment.
Monday-Friday
Day Shift
No nights or weekend
Job Responsibilities
Leadership
Use Aramark's coaching model to engage and develop team members to their fullest potential
Reward and recognize employees
Ensure individual and team performance meets objectives and client expectations
Plan and lead daily team briefings
Ensure safety and sanitation standards in all operations
Client Relationship
Identify client needs and communicate operational progress
Financial Performance
Ensure the completion and maintenance of P&L statements
Deliver client and company financial targets
Adopt all Aramark processes and systems, understand performance metrics, data, order and inventory trends; educate teams on key levers to improve margins
Productivity
Bring value through efficient operations, appropriate cost controls, and profit management
Follow the Operational Excellence fundamentals by meeting and maintaining food and labor initiatives
Ensure entire team is trained and able to implement
Supervise team regarding production, quality and control
Compliance
Maintain a safe and healthy environment for clients, customers and employees
Follow all applicable policies, rules and regulations, including but not limited to those relating to safety, health, wage and hour
Additional Responsibilities
Lead the front of the house of the dining operation (Cafeteria/ Residential Dining Facility) in conjunction with the Food Service Director
Plans, directs, and coordinates food service activities in order to deliver a finished product to the customer
At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice.
Qualifications
Requires at least 1 year of experience
Requires at least 1 year of experience in a management role
Bachelor's degree or equivalent experience preferred
Strong interpersonal skills
Ability to maintain effective client and customer rapport for mutually beneficial business relationships
Ability to demonstrate excellent customer service using Aramark's standard service model
Ability to maintain an effective working relationship with other departments to a unified food service experience for all customers
Requires occasional lifting, carrying, pushing, and pulling up to 50 lb.
Must be able to stand for extended periods of time.
EducationAbout Aramark
Our Mission
Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
About Aramark
The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook, Instagram and Twitter.
Director of Food & Beverage
Assistant restaurant manager job in Charlotte, NC
The Director of Food and Beverage is a hands on manager that directs and coordinates the day-to-day operations and management of all food and beverage departments, maintaining established operational standards and maximizing profits for the hotel. Departments and areas the Director manages include The Gallery Restaurant and kitchen, banquet kitchen, in room dining, the Banquets Department and the Meeting & Events Department.
JOB DUTIES
Inspects and tastes prepared foods at F&B outlets on a daily basis to ensure ingredients, presentation and recipes meet standards.
Develops new menu items and sets pricing, keeping in tune with the market.
Improves existing practices and services both in the front and back of the house.
Ensures hotel is in compliance with all federal, state and local laws, including OSHA, wage & hour and health department.
Follows company policies and procedures and is able to communicate them effectively to subordinates.
Formulates short- and long-term operational and financial plans for the food and beverage department.
Communicates financial information to the General Manager on a daily basis, including up-to-date budget information and revenue growth programs.
Prepares the annual F&B operations budget.
Achieves budgeted revenues, controls costs (e.g., labor, food, maintenance) and maximizes profitability related to the facility operations.
Ensures proper procedures for handling of financial transactions and credit control.
Responds quickly to guest requests in a friendly manner. Follows up to ensure guest satisfaction.
Takes an active role in sales and marketing by surveying market to determine guests' needs, creating special menus for catered events to increase sales and developing innovative ideas to increase average checks, covers and liquor sales in restaurant.
Aggressively recruits and staffs department using company hiring standards (i.e., behavioral questioning, reference checks, evaluations and team interviews).
Conducts regular F&B meetings, providing objective and constructive feedback to employees. Takes time to listen to employee concerns and deals with any challenges in a timely manner.
Conducts and/or schedules training classes relating to safety, proper procedures and service guidelines.
Maintains constant communication between departments and keeps other departments informed about special programs and events.
Fulfills Manager on Duty (MOD) shifts.
MINIMUM QUALIFICATIONS
Associates degree in hospitality field preferred
Previous hotel management experience
The Luxury Collection brand experience preferred
Basic computer skills using Microsoft Office (e.g., Excel, Word and Outlook)
Ability to speak, understand, read and write the English language
Excellent verbal and written communication skills
Ability to multi-task in a fast paced environment
Ability to apply appropriate resolution to stressful and emergency situations
Ability to be on-call 24/7
Ability to sit, stand, walk, talk, hear, listen, reach, grasp and perform repetitive motions
Ability to push, pull, lift, carry or otherwise move up to 10 lbs.
Ability to work a flexible schedule, including nights, weekends, and holidays
The Ballantyne is an Equal Opportunity Employer. We support and encourage diversity in the workplace.
We are a drug-free workplace. Pre-employment drug testing is conducted.
Auto-ApplyAssistant General Manager
Assistant restaurant manager job in Concord, NC
TWIN PEAKS : Assistant General Manager GENERAL PURPOSE OF THE JOB: This job requires the Assistant General Manager to work directly with the General Manager and all team members to include Assistant Managers to create and maintain a profitable store environment that provides best-in-class service, hospitality to every guest. The Assistant General Manager must also manage costs, recruiting efforts, LSM, training and ensure that proper policies are followed, including employment and incident documentation. The Assistant General Manager is very hands-on and will be responsible for the daily operations learning alongside the General Manager for further development. You must be dependable, self-reliant, have wonderful guest hospitality, coaching and teaching skills. The essence of this promise is to guarantee that every guest may walk into a Twin Peaks to be promptly welcomed and entertained by physically fit, attractive and engaging Twin Peaks Girls, who simultaneously deliver hot, tasty food and 29-degree beer. It is vital that you combine strong organizational and prioritization skills with professional dedication and a team-oriented attitude.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
The duties and responsibilities of an Assistant General Manager include, but are not limited to:
* Effectively teach, motivate, coach and discipline staff, the HOH, and Twin Peaks Girls. Must garner the respect of all employees.
* Be proficient with interviewing, warning, counseling, hiring and firing employees, and ensure that all such events are properly documented and discussed with General Manager before making such decisions.
* Cash handling procedures are being followed.
* Help with Assistant management development as he or she develops into the AGM level.
* Proactively recruit as needed.
* Hold kitchen staff accountable to standards, ticket times, safety, and sanitation guideline.
* Handles volume and stress with composure and finesse.
* Upholds the standards and expectations.
* Knowledge of systems, methods and processes that contribute to great execution.
* Respectfully and properly handle all issues of alleged discrimination or harassment in accordance with policy, contacting your General Manager and VP of Operations immediately.
* Maintain an atmosphere free of intimidation, discrimination, harassment, poor attitude, or poor work performance.
* Drive sales by working with the General Manager/ Managers, Twin Peaks Girls and HOH team members to execute excellent operations.
* Effectively coach and counsel. Hold team members and Assistant Managers accountable to standards and be willing to correct standards that are not met in any area of Twin Peaks.
* Maintain organized and updated training schedules, programs and materials for new employees. Effectively execute training and development programs.
* Practice sound inventory control.
* PNL/COGs/Bar, Food and Labor cost controlling. Completing with General Manager follow-up and approval.
* Dress and act professionally each day to set a good example for all employees.
* HOH and FOH productivity.
* Enforcing safety and sanitary practices, maintenance and regulatory compliance for the kitchen area. Upholds standards of cleanliness per EcoSure/Health Department Compliance and maintains a rating of "A".
* Reviews schedules on a weekly basis and ranking report. Managing staffing levels and shift assignments.
* Audit ready always. (Daily/Shift Critical Audits)
* Paying invoices/Reviewing invoices
* Ensuring asset protection and security is in place. Examples: back door, liquor cabinet, storage rooms stay locked.
* Maintaining and staying within compliance for Peaks Point Training.
* Proper state food certificates all up to date with none being expired and ensuring system is in place so they have certificate day 1 of employment. (if applicable)
* Helping to ensure all managers food/alcohol certifications and food cards are in date. (if applicable)
* Ensure that alcohol is always served responsibly and in accordance with the law.
* Mathematical skills necessary to understand PNL, cost controlling, etc.
* Uniform Standards followed (FOH/HOH/Management)
* Restaurant overall Organization and Cleanliness.
* R&M program.
* Employee files up to date with proper documentation.
* Ensuring that operational basics and standards are adhered to with total commitment and passion: includes line checks, critical line checks, scheduling, standards, security, testing, training, cook times, etc.
SUPERVISION RECEIVED:
This position will report to their General Manager.
SUPERVISION EXERCISED:
Managers and full restaurant staff.
UNIFORM STANDADS: The General Manager must look professional always.
* Twin Peaks logo, non-wrinkled polo (tucked in).
* Slacks- black, navy, brown, khaki, grey or Jeans- stylish, fitted; NO - stains, tears, holes, frayed seams/cuffs or bleaching.
* Socks- appropriate dress socks for slacks or jeans.
* Shoes- non-slip, closed toe dress shoe rubber soled or suitable work shoes. Belt to match.
* O Hats (HOH only) NO Ponytails, mullets, fo/mohawks, exotic unnatural hair colors NO Facial piercings, NO Shirts with brand name words or logos (Vendor logos, Affliction, Ed Hardy, etc.), NO Suits or ties, NO Shorts, NO Work out/yoga pants, leggings, NO Dresses or skirts, NO White socks with dark pants and NO Sandals or sneakers.
QUALIFICATIONS & SKILLS:
* Must have substantial leadership experience in high-volume restaurants and/or bars.
* Ability to apply common-sense understanding to carry out multi-step instructions. Ability to deal with quickly changing situations with many variables. Ability to mathematically compute proper change, accurately perform checkouts for employees, cash handling procedures followed and compute correct bank deposits.
* Must successfully attend and complete any and all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
LANGUAGE SKILLS:
Ability to effectively communicate in the English language. Spanish communication skills are extremely helpful.
CERTIFICATES, LICENSES, REGISTRATIONS:
Ability to obtain and/or maintain any government required licenses, certificates or permits to include ServSafe Food Manager and ServSafe Alcohol.
Must attend orientation and agree to policies and procedures as outlined. Must attend and successfully complete the Twin Peaks Assistant General Manager training program prior to working a shift without supervision. Must successfully attend and complete all other required training in compliance with local and state regulations, such as food and/or alcohol service certifications.
PHYSICAL DEMANDS:
The physical demands described here are the representative of those that must be met by an Assistant General Manager to successfully perform the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly required to stand; walk; use hands and fingers to handle, feel, or carry objects, product, or controls; and talk or hear. Specific vision abilities required by this role include close vision, peripheral vision, depth perception, and the ability to adjust focus.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activates may change at any time with or without notice.
MANAGEMENT TEAM DEVELOPMENT:
* Maintain a fun and professional work environment grounded on our values, brand standards, guiding principles and promises.
* Management development program on Peaks Point and providing materials for success in development.
* Ensure all Managers are current and up to date with reviews, certificates, training, etc. alongside the General Manager.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this role, the Twin Peaks Assistant General Manager is regularly exposed to fumes or airborne particles from the kitchen. The Twin Peaks Assistant General Manager is also occasionally exposed to wet and/or humid conditions, when in the dish area or walk-in cooler, and sometimes uses toxic or caustic chemicals when cleaning. The noise level at Twin Peaks is usually loud.
WHAT SUCCESS LOOKS LIKE:
Your performance and success will be driven through a few of the following, but not limited to, running the business according to our brand standards with the focus on people, sales and profits, maintaining hospitality standards at all times, maintaining the attributes, championing change while maintaining food quality standards while keeping our promises to our guests.
Assistant Manager
Assistant restaurant manager job in Mooresville, NC
DIVE IN TO A NEW CAREER WITH LESLIE'S:
Leslie's pool supplies is the “World's Largest Retailer of Swimming Pool Supplies.” With over 1,000 retail stores in 39 states plus Pro, Service, E-Commerce, Production, and Distribution divisions, there are many career opportunities at Leslie's. With over 60 years of providing the best-in-class products and solutions to our customers, there is nothing that we value more than the development and growth of our team. We strive to create a positive and fun atmosphere where our team members feel valued and are enthusiastic about the contributions they make to the success of Leslie's.
Job Overview:
As the Assistant Manager (AM), you will support the performance of a Leslie's store to ensure that it meets or exceeds customer service standards, sales plans, profitability, operating procedures, and all merchandising objectives. You will also learn best practices to train and develop your team and set the expectation of providing excellent customer service as you lead by example.
Responsibilities:
Collaborate with the General Manager to learn overall expectations and procedures of store operations, sales plans, profit margins, payroll and all controllable expenses. (P&L)
Conducted water analysis and mechanical repairs
Increase commercial and residential sales and customer counts
Ensure that the team is following all safety protocols
Identifying new talent to join the team
Maintain a welcoming store environment
Assist with merchandising and inventory control
Opening and closing store responsibilities that may include the delivery of daily bank deposit
Qualifications:
Must be at least 18 years of age
High School Diploma or Equivalent, or currently attending High School
A valid driver's license with reliable transportation
1 year of customer service experience or retail experience
Experience managing/leading a team
Ability to achieve placement in the succession program.
Excellent communication skills and proficiency with computers.
Ability to complete required training within two months of hire.
The ability to lift 50 lbs.
Pay: $15.00 - $17.00 / hour
We offer our employees competitive compensation, extensive paid training, comprehensive and flexible suite of benefits package, 401K with company match, team member discounts, rewards for top performers, and most importantly career advancement opportunities.
Leslie's recognizes a critical component to our continued success is our people. Leslie's is proud to have a culture of inclusion that seeks to celebrate and embrace the different backgrounds and perspectives that help drive our success and support team members in developing and growing with us. We aim to create a workplace where all team members feel welcomed and valued and inspire each other every day.
#RetailHiring
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.
Director Of Food & Beverage
Assistant restaurant manager job in Charlotte, NC
Job Description
Exciting times at the "newest" and "coolest" hotel to hit the Charlotte area, The Mecklen Hotel, a Tribute Portfolio Hotel.
We're excited to hire a Director of Food & Beverage to oversee the operation of the F&B division of our new hotel. The food and beverage director is responsible for overseeing all food and beverage operations, including staff management, financial planning, and strategic direction to ensure high standards of quality and guest satisfaction. Key duties include developing budgets, managing inventory and costs, creating menus, and hiring, training, and supervising all food and beverage personnel. You will also ensure compliance with regulations, implement operational policies, and handle guest feedback.
Responsibilities:
Hire, train, and supervise all food and beverage staff, including kitchen, dining, and bar personnel. Develop operational standards and implement policies and procedures to ensure smooth daily operations.
Create and manage comprehensive budgets for food, beverage, and labor costs. Implement effective cost control systems and monitor inventory to minimize waste and maximize profitability.
Oversee menu development and approve new menus to ensure they are high-quality, marketable, and align with customer preferences. Maintain high standards of food safety, sanitation, and service quality.
Contribute to strategic planning and project conceptualization for all food and beverage outlets. Coordinate events, promotions, and seasonal campaigns to drive business.
Monitor guest feedback, address complaints, and implement improvements to enhance the overall guest experience.
Ensure all legal and regulatory requirements are met, such as food safety and alcohol service laws. Negotiate contracts with vendors and suppliers.
Qualifications:
A bachelor's degree in hospitality management or a related field is preferred but not required.
A minimum of 3-5 years of experience in food and beverage management.
Strong leadership, communication, and delegation skills are essential.
Proficiency in food and beverage safety and sanitation standards is mandatory.
A deep understanding of the food industry, including menu design, cost controls, and financial planning, is crucial.
About Company
We are a spirited hotel ready to surprise all outsiders. Rooted in a storied and feisty independence, our hotel stands as an inspired example of our city's growing bold rush. Where pursuits progress, the speedway slows, and the forty-niners come alive - and where you'll want to hang in rebellious comfort without having to drive the Tryon downtown. U-turns are turning to University City, and The Mecklen Hotel means business for all who want to revolutionize their routine.
Restaurant General Manager
Assistant restaurant manager job in Charlotte, NC
To act as the General Manager who is responsible for supporting the mission, vision and values of First Watch Restaurants through all that he/she does in their role every day. The General Manager will work towards accomplishing stated goals and objectives to achieve desired results while focusing on the long-term profitability of the company and developing restaurant management and staff.
Responsibilities
* Provide management coverage of operating hours and direct supervision of operations in an individual restaurant
* Meet or exceed established sales, revenue and profitability goals, SLEBITDA movement in a positive direction
* Ensure the financial integrity of all P&L statements by adhering to systems that properly track expenses and revenues that are categorized, coded and posted through control processes
* Define, manage and oversee the monthly and annual sales objectives for the restaurant
* Manage and ensure that all revenues, cash, credit or company collateral are properly deposited and accounted for, and are secured into the company's operating bank account
* Identify and resolve sales and profit problems at the restaurant
* Ensure the integrity and operational functionality of all POS and security systems and equipment
* Ensure that the restaurant equipment is kept in satisfactory working order maintaining the highest degree of usability and cleanliness
* Ensure company standards in product and restaurant specifications
* Ensure safe working conditions as required by OSHA and federal, state and local governing bodies
* Report and arrange for any necessary maintenance and repair work
* Manage all internal/external communications in a timely and effective manner
* Verify and complete all required paperwork on a timely basis
* Supervise, guide and train team members both front of the house and back of the house to meet established objectives
* Communicate with managers, hourly employees, and customers, and provide positive feedback and promote a positive image of the restaurant and good employee morale
* Ability to perform the duties and responsibilities of all positions at the restaurant and proficient in performing such duties, in order to role model and teach appropriate skills and behaviors in the restaurant, and through instruction and supervision, train and develop managers and hourly employees
* Train staff in all proper EOD procedures, including check out procedures
* Regularly counsel and coach managers and other employees
* Entrusted with decision-making authority to discipline, suspend or discharge employees as appropriate.
* Evaluate managerial staff, along with the Regional Manager, with formal evaluations, and regularly evaluate managerial staff informally
* Evaluate hourly staff, along with the Operations Manager, with formal evaluations, and regularly evaluate hourly staff informally
* Lead and run a shift effectively and develop and train Operations Managers to do the same
* Conduct and determine regular managerial staff meetings and team member meetings
* Set goals and assignments for managerial and hourly team members, including recognizing good performance and coaching poor performers
* Delegate management responsibilities to managerial staff and assign tasks to team members, and ensure all required responsibilities and tasks are performed and completed effectively
* Execute effectively and train other managers to do the same - use of the Daily Shift Card and Red Book
* Train management/staff in all proper EOD procedures, including banking
* Utilize "time chit" method of daily employee performance review
* Ensure maintenance of a safe and harassment free workplace
* Entrusted to take quick and responsible action in solving problems and to use reason when dealing with employee disciplinary issues and handling customer complaints
* Initiate and follow-up of phone call and email communications in a timely manner and as appropriate
Additional Responsibilities:
* Forecast and determine scheduling needs for the individual restaurant
* Prepare and post weekly work schedules, and ensure the schedule is implemented properly
* Address issues resulting from critical violations on Health or Steritech Inspections in a timely and professional manner
* Safeguard all company assets, including funds, equipment, and the facility and take appropriate action as and when necessary
* Accurately complete payroll, weekly, mid period and EOP administration work properly
* Effectively promote First Watch outside the restaurant
* Obtain and maintain safe food handler certifications
* Through communication with the Operations Manager, Regional Manager and Home Office, handle customer and staff incidents, accidents, injuries and complaints in a timely and efficient manner
* Regularly interview applicants for employment, make hiring decisions for the restaurant, and regularly coach and include other managers in the process
* Regularly channel communication up through the Director of Operations and Regional Vice President
* Ensure and maintain appropriate managerial and hourly staffing levels at the restaurant
* Effectively plan and lead weekly manager meetings and monthly server meetings
* Perform ongoing inspections in all areas of the restaurant and take any and all appropriate action
* Ensure compliance with federal, local, and state laws, company policies and procedures
Qualifications
* Staff/Budgetary Responsibilities:
The General Manager will typically have 1-2 direct reports and be responsible for a staff of up to 40 employees. The General Manager will be responsible for revenue operations in excess of one million dollars.
Additional Requirements:
* A High School Diploma
* Bachelors of Arts - concentration in food & beverage, business, marketing or management is preferred
* Minimum three to five years of experience in a service-oriented, hospitality industry such as hotel, resort, restaurant, retail, entertainment venue preferred
* Must have completed Culinary and Food Expert (CAFÉ) training program
* Effective oral and written communication skills
* Regularly work 50-55 hours per week
* Must hold a valid driver's license and drive for company business as required
* Ability to manage, lead, coach, teach and train others, including with respect to management responsibilities, culinary duties, and host and service duties
* Knowledge of accounting and financial management principals with focus on budgeting and forecasting revenue goals and objectives
* Human Resources management skills in employee relations, recruiting and retention and employee recognition
* Ability to supervise and oversee employees in roles from entry level to mid-level management
* Ability to work with no supervision and prioritize all operations of the restaurant
* Ability to make difficult and quick decisions
* Advanced analytical and problem solving skills
* Excellent computer skills with emphasis on MS operating systems
* Exceptional organizational skills and attention to detail
* Strong communication, presentation and writing skills
* Ability to communicate effectively with all levels of management
* Ability to work well under pressure in a fast paced, dynamic environment
* Ability to multitask and prioritize effectively
* Ability to effectively manage teams as well as work effectively as part of a team
* Passion for providing excellent service and quality
Additional Physical Requirements:
* Must be able to continuously see. Must be able to frequently stand, walk, view computer monitors, give & receive oral communication, bend, squat, reach above shoulder level, and discern color. Must be able to occasionally sit, drive, type, and make fine discriminations in sound
* Must be able to regularly lift/carry up to 20 lbs.; occasionally lift/carry up to 40 lbs.
* Must be able to do repetitive simple grasping, fine manipulation, and pushing & pulling on a frequent basis
* Must be able to tolerate temporary exposure to extreme temperatures and temperature changes
Who We Are
First Watch is the leading Daytime Dining concept serving made-to-order breakfast, brunch and lunch using the freshest ingredients available. Guided by its "Follow the Sun" culinary philosophy, First Watch's chef-driven menu rotates five times a year to feature the highest-quality flavors at their peak, offering elevated executions of classic favorites, fresh juices like the Kale Tonic, and fan favorites such as the Lemon Ricotta Pancakes, Quinoa Power Bowl and signature Million Dollar Bacon. For every kid's meal served, First Watch proudly donates a portion to organizations and causes making a positive impact in our communities - raising more than $1.7 million to date. A recipient of hundreds of local "Best Breakfast" and "Best Brunch" awards, First Watch was voted 2025's #1 Best Breakfast by Newsweek's Readers' Choice Awards and was also named 2025 and 2024's #1 Most Loved Workplace in America by the Best Practice Institute (as seen in The Wall Street Journal), after appearing on the list in 2022 and 2023 as well. With a commitment to quality, hospitality and community, First Watch is redefining Daytime Dining across more than 620 restaurants in 32 states. For more information, visit *******************
First Watch is an equal opportunity employer. In compliance with the Americans with Disabilities Act, First Watch will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.
Auto-ApplyAsst. Restaurant Manager
Assistant restaurant manager job in Charlotte, NC
Assistant Restaurant Managers are usually in charge of the main area in a restaurant or establishment that serves food and alcohol. Assistant Restaurant Managers report to the Restaurant Manager yet oversee the day-to-day functions of the restaurant area and schedules. Assistant Restaurant Managers also must also be able to perform the same functions as the other restaurant employees.
Responsibilities and Duties
Ability to create a positive atmosphere and demonstrate how a leader should be by showing integrity, accountability, empathy, humility, resilience, vision, and upbeat attitude. Must maintain a high positive energy level for staff, efficiency, and great quality service standard.
Ability to communicate. Must effectively communicate with Guests, the Chef Team, Team Members and Upper Management.
Treat all team members fairly and respectfully.
Must have ability to lift 25lbs or more.
Ability to stand/walk for 8 or more hours per shift.
Greet customers and acknowledge their needs and requests. Ensure customers satisfaction.
Build, coach, manage and develop team.
Open and close restaurant properly by following any checklists for department. Ability to work flexible schedule of nights, weekends, and Holidays.
Understands and complies consistently with Reids Fine Foods policies and procedures.
Communicate with Restaurant Manager on performance issues on performance issues, complaints and devise a plan of action to resolve issues.
Hire and train qualified staff.
Evaluate employee performance and provide additional coaching and support as needed.
Promptly report any equipment/product issues to Restaurant Manager or General Manager.
Prioritize tasks effectively to ensure most important task are completed on time.
Knowledge of the menu, with the ability to make suggestions.
Check IDs for guest appearing under 30 years of age.
Deal with complaints and problems with a positive attitude.
Handle food and beverage by following all sanitation and safety regulations.
Able to handle money accurately and operate a point of sale system. Will also be responsible for nightly bar deposit; forms must be filled out properly and ready to be deposited the next morning.
Ability to work in a fast-paced work environment and deliver orders in a timely manner.
A positive attitude and ability to work well under pressure with servers, bussers, cooks, and other staff.
Assist Restaurant Manager with ordering supplies/alcohol as well as monthly inventory counts.
Assist Restaurant Manager with scheduling for the wine bar when shifts are needed to be covered.
Assist in ABC Audit Reporting and tracking.
Must understand weekly labor targets for wine bar as sell as watching labor during shifts and staffing
Assist and support upper management in all departments.
Restaurant Assistant Manager
Assistant restaurant manager job in Charlotte, NC
Assistant Manager | FS Food Group
Join our team at FS Food Group, the premier restaurant group in the Carolinas, as we embark on an exciting journey of growth and success! We're actively seeking passionate and experienced Assistant Managers to be integral parts of our thriving operations. If you thrive in a full-service, high-volume environment and are ready to make your mark in the hospitality world, we invite you to apply and become a part of our dynamic team.
Our commitment to innovation and shaping the local dining scene is evident in our ambitious plans for further growth in and around the Charlotte area.
Why Join the FS Food Group Family?
Competitive compensation based on experience.
100% Employer-paid Medical and Dental Insurance for all management.
Employer-paid life insurance after 6 months of service.
Achievable Monthly Bonus Program
Paid Time Off starting at 6 months of service.
Continued career development and unlimited growth opportunities
50% dining discount at all FS Food Group restaurants in North and South Carolina
A "Day in the Life" as an Assistant Manager:
You will be responsible for overseeing all aspects of the company's operations, including assisting the general manager in front-of-house operations. You will ensure there is always management presence on the floor by communicating with the additional managers on duty and delegating the completion of the daily administrative tasks that include but are not limited to invoice entry, bank runs, new hire orientations, and interviews. The assistant general manager will help in the ongoing coaching and development of hourly and department managers. You will be the point person for the location if the general manager is unavailable.
Assistant Manager Responsibilities include but are not limited to:
• Collaborate with the General Manager to ensure positive guest service, exceeding dining expectations.
• Assist in the hiring, supervision, and development of teams, fostering a positive and motivating work environment.
• Skillfully assess day-to-day operational demands and address restaurant concerns effectively.
• Ensure accurate and efficient completion of financial, personnel, and administrative duties in accordance with company policies and procedures.
• Uphold health safety and sanitation standards, including food handling, cleanliness, and restaurant maintenance.
• Ensure consistent compliance with operational standards, company policies, and relevant laws and ordinances.
Assistant Manager Requirements:
Minimum of 4 years' experience of full-service management experience in a high-volume restaurant setting.
Advanced knowledge of restaurant financials including how to read budgets, labor projections, and a P&L statement.
Advanced knowledge of food safety and sanitation requirements in Mecklenburg County.
An ability to identify weaknesses and provide coaching where necessary.
Strong problem-solving skills.
Great interpersonal and communication skills.
Computer literate with basic Excel knowledge.
The ability to pivot when curve balls get thrown at you and keep your composure.
Valid ServSafe certification is a plus!
Must have the stamina to work a 50-55hour work week on average.
Join us in shaping the future of FS Food Group and be part of our commitment to excellence and growth in the restaurant industry!
FS Food Group Concepts:
Midwood Smokehouse
Mama Ricotta's
Paco's Tacos & Tequila
Calle Sol
Little Mama's Italian
Yafo Kitchen
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
Life insurance
Referral program
Employee discount
Restaurant Manager at STIR Charlotte
Assistant restaurant manager job in Charlotte, NC
Job Details CHARLOTTE, NC $62000.00 - $71000.00 Salary/year Description
Now hiring management at STIR in Charlotte, NC!
STIR offers robust training from the day you start to the day you being managing a restaurant through our Manager in Training Program. We have created clearly defined paths for front- and back-of-house positions that can help you reach the next level of your career. If you are interested in persistent learning and improvement, STIR can open many doors. There's reason why the majority of our managers were promoted from within.
We believe in 49% technical know-how, 51% people skills. If you're hard-working and good with people, please apply today!
What you'll do as a Manager:
Oversight and execution of daily operations - Leading each shift with open eyes and ears
Assist the General Manager with the success of all programs and systems; MIT, Certified Trainers, Hourly hiring and training, Injury reporting
Support all FOH operations systems; order guides, quality control, food safety and sanitation, budget adherence, etc.
Handle all Guest and Team Members complaints, comments, concerns swiftly and consistently
Maintain a safe working environment for Team Members and dining environment for Guests.
Ongoing professional development
Work with the General Manager to ensure all financials are on track, recorded accurately, and on time
Work with various administrative programs
What we're looking for in a Restaurant Manager
Minimum of 1 year management experience in an upscale casual dining restaurant
A degree in Hospitality Management, or similar, is preferred
You are good with numbers
You can coach and develop Team Members
Strong passion for hospitality and service
Knowledge of food and beverage preparation
Working knowledge of local and national health codes
Excellent communication
Must be able to stand for long periods of time
Must be able to lift up to 50 lbs.
What can we offer you?
Enjoy the benefits of a fast-paced, full-service environment
Advance your career with continual training and development
We promote from within!
Supportive team environment
Benefits:
Competitive Salary plus bonus opportunities
Paid Time Off
Health Insurance
Career growth with a growing company
Qualifications
What we're looking for in a Manager
• Minimum of 1-2 years management experience in an upscale casual dining restaurant
• A degree in Hospitality Management, or similar, is preferred
• Ability to coach and develop Team Members
• Strong passion for hospitality and service
• Knowledge of food and beverage preparation
• Working knowledge of local and national health codes
• Excellent communication
• Must be able to stand for long periods of time
• Must be able to lift up to 50 lbs.
Restaurant Manager
Assistant restaurant manager job in Charlotte, NC
pay will be variable by location - See additional job details and benefits below The manager is responsible for leading department-level restaurant operations; models and demonstrates leadership that is grounded in the Darden Core Values. Successful performance is measured by consistent delivery of balanced results through our systems, methods and procedures from the perspective of all our stakeholders. This leads to sustained growth in sales and profits achieved through personal, people, business and results leadership.
Job Requirements
* A minimum of 2 years, current, salaried management experience in a high- volume upscale restaurant or high end resort restaurant
* Strong passion for culinary excellence, wine knowledge and guest service
* Proven ability to develop team
* Knowledge of systems, methods and processes that contribute to great execution
* Restaurant Managers receive competitive salary & quarterly bonus eligibility
* Eligibility for medical, dental, and vision benefits
* Company-paid Short-Term Disability and Life Insurance
* 2 weeks paid vacations and up to 5 flex days in your first year
* Paid Family and Medical Leave (up to 2 weeks after 1 year of service)
* After one year of service
Company 401(k) with a match up to 120% on the first 6% of salary
Company paid Retirement Plus Benefits
Darden Employee Stock Purchase program
* Discount program for 1,000 of merchants
Restaurant Manager
Assistant restaurant manager job in Charlotte, NC
With over 20 Hospitality experiences worldwide, RH Hospitality continues to expand our distinguished portfolio of Restaurants within our Design Galleries globally. Our goal is to blur the line between home and hospitality, creating an integrated experience that engages our guests and immerses them in the RH lifestyle.
RH is seeking a passionate and motivated Associate Hospitality Leader to drive service and operational excellence within RH Hospitality. As a member of the Property Leadership Team, you will work in partnership with the Hospitality Leader to execute the RH vision while inspiring and empowering Team Members to create an extraordinary guest experience. The ideal candidate is a thoughtful, driven leader who thrives in a fast-paced environment excels at developing others, and leads with a strategic mindset and a hands-on approach.
YOUR RESPONSIBILITIES
Lead and develop Team Members in partnership with the Hospitality Leader by providing structured training and in-the-moment guidance to uphold RH's dining room service standards and support their professional growth
Partner with the Hospitality Leader in shaping the strategic direction of the service provided in the dining room, including recruitment, hiring, onboarding, and building a high-performing team aligned with RH's vision
Drive operational excellence by implementing and upholding quality and safety standards across all hospitality spaces, ensuring compliance with regulations and providing feedback when necessary
Engage with and act as a resource for our guests and Team Members in order to create a seamless experience
Support the Hospitality Leader with driving RH's financial vision through assessing labor and sales performance reporting and implementing practices which will increase overall revenue
Create strategic team schedules to optimize our business while also elevating our client experience
Assume full leadership responsibilities in the absence of the Hospitality Leader, ensuring seamless execution of operations and team alignment
OUR REQUIREMENTS
3+ years previous Hospitality Leadership experience in a high volume, full-service restaurant or equivalent combination of education and experience
Proven ability to manage financial performance with leadership guidance, including labor and food costs, inventory controls, and strategic resource planning
Expertise in computer systems including Microsoft Excel, Inventory Management systems, Micros Point of Sale or equivalent system, and email communication
Proven ability to work autonomously while making strategic decisions and collaborating effectively across all levels of leadership
Candidates must have legal authorization to work in the country in which they are applying at the time of application
Flexibility to work weekends, holidays, and variable shifts as needed
PHYSICAL REQUIREMENTS
Frequently moving and lifting items up to 50 lbs using appropriate techniques and equipment
Work standing and walking for extended periods of time
#LI-SC3
Auto-ApplyRestaurant Manager
Assistant restaurant manager job in Charlotte, NC
STEAK N SHAKE IS HIRING MANAGERS looking to MAKE A DIFFERENCE!
We have exciting times ahead! What we sell is an experience. We are looking for passionate people with a fun-loving attitude who provide a hospitable service.
YOU:
Demonstrate the Golden Rule
Have a competitive spirit and desire to win
A track record of proven leadership
Possess high character and high competence
Desire to improve the lives of others
US:
Desire to improve the lives of employees, customers, franchisees
Committed to you and your successful journey
We place trust above all else. This builds loyalty.
Determined to be the employer of choice, placing employees first. We seek to be the maximum wage employer.
Desire to lead and dominate the premium burger segment of the restaurant industry
Our pace is fast, focused, and effective.
STEAK N SHAKE MANAGER DESCRIPTION:
The Manager reports directly to the General Manager. They assist in the day-to-day responsibilities of managing the restaurant, directing the employees, ensuring guest satisfaction and thereby demonstrating the Gold Standard in service. They will partner with the General Manager to meet the business and strategic objectives of the organization. The sky is the limit for those seeking to make a difference in this world!
Qualifications
US work authorization (Required)
High school or equivalent (Preferred)
Driver's License (Required)
SOUND LIKE A GREAT PARTNERSHIP? CLICK NOW TO APPLY!!