Retail General Manager - Trainee
Assistant restaurant manager job in Joliet, IL
Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.
Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.
Military encouraged to apply.
Job Description
Pilot Flying J is seeking an experienced Retail General Manager to oversee our high-volume retail facilities. You will be responsible for the generation and execution of travel center and restaurant business plans to achieve established standards, sales and profit objectives as well as customer satisfaction.
The Retail General Manager will also be:
Ensuring that customer expectations are met
Conducting meetings with subordinate employees
Maintaining effective vendor relationships
As a Retail General Manager for Pilot Flying J, you will build, coach, manage and develop teams from a staffing, interviewing, hiring and training standpoint.
Additional responsibilities for the Retail General Manager include:
Driving sales
Managing team members
Tracking inventory
Providing customer service
Performing P&L analysis
Pay Rates Starting between: $54,300.00 - $80,750.00 / year
Qualifications
As a Retail General Manager, you must exemplify integrity and accountability at the managerial level as well as demonstrate excellent team leadership skills. Furthermore, you must be able to work a flexible schedule of nights, days, weekends and holidays.
Additional requirements of the Retail General Manager include:
Minimum 2-3 years of management experience in the retail, restaurant, grocery or other service industry with responsibility for financial results
Previous management proficiency in high volume retail with P&L accountability
Ability to create and maintain a customer focused culture
Additional Information
Fuel Discount
Nation-wide Medical Plan/Dental/Vision
401(k)
Flexible Spending Accounts
Adoption Assistance
Tuition Reimbursement
Flexible Schedule
Weekly Pay
Job Location
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Director of Food And Beverage
Assistant restaurant manager job in Chicago, IL
✨ Step Into a World of Wonder - We're Hiring a Director of Food & Beverage! ✨
Imagine leading culinary and hospitality experiences in a venue where magic isn't just on stage-it's everywhere.
At The Hand & The Eye, the world's largest magic venue set inside the historic McCormick Mansion, guests don't just watch the magic… they
become part of i
t
.
As our Director of Food & Beverage, you'll be the architect of unforgettable dining moments that complement awe-inspiring performances. From crafting premium service standards to inspiring innovation across front- and back-of-house teams, you'll set the tone for hospitality excellence in a space designed by the legendary David Rockwell.
📍 Location: Chicago, IL
💰 $120,000-$130,000
(*based on skills, background, and work history)
This isn't your typical role-it's a chance to:
✅ Lead culinary strategy in a venue that redefines entertainment
✅ Elevate guest experiences with creativity and precision
✅ Collaborate with world-class talent in an environment full of mystery and spectacle
What we're looking for:
🎓 Hospitality or Culinary Arts degree
📈 5+ years of Fine Dining, Upscale Dinner Clubs, and/ or Private Country Club food & beverage leadership experience
✅ Expertise in compliance, budgeting, and team development
Why join us?
Because at Levy, team = family. We offer incredible benefits like medical, dental, vision, flexible time off, parental leave, and more-plus the chance to work in a venue unlike any other.
General Manager - Air Freight
Assistant restaurant manager job in Elk Grove Village, IL
General Manager - Freight Forwarding Operations -Multi-State Leadership | $75K-$85K + Fully paid Benefit premium
Elk Grove Village, 100% on site
/ Multi-State Oversight (15-20% Travel, including International)
Reports to COO | Oversees 7 Branches (U.S. & Toronto)
$75,000 - $85,000 Annually | Full Benefits + Auto Allowance or Company Vehicle
Must have experience in air shipment in freight forwarding or logistics to be considered , Ability to read financials, help with budgeting, where to focus on to improve, cost etc. and have experience negotiating with airlines and trucking companies - national contracts
Compensation & Benefits
Salary: $75,000-$85,000 (Exempt)
Medical, Dental, Vision, Term Life/AD&D, and HRA - 100% Company Paid
401(k) with Company Match
16 Days PTO + 6 Paid Holidays
Auto Allowance ($500/month) or Company Vehicle
Opportunities for international training and development
About the Role
We're seeking an experienced and strategic General Manager to join our growing organization and provide leadership across multiple branch locations in the U.S. and Canada. Reporting directly to the COO, this role will play a pivotal part in driving operational excellence, financial performance, and national vendor partnerships within our air and ocean freight forwarding operations.
This individual will oversee two direct reports, with indirect leadership responsibility for seven branch managers across multiple states - and will have an expanding leadership scope as the organization grows.
Travel will average around 15-20%, including monthly visits to domestic branches and occasional international travel (Toronto and Japan for training sessions).
Key Responsibilities
Lead, coach, and develop branch leadership teams to meet performance and profitability goals.
Create and implement strategic business plans aligned with company objectives and growth targets.
Oversee branch budgets, financial performance, and cost optimization efforts.
Negotiate and manage national contracts with airlines and trucking companies to ensure competitive pricing and reliable service.
Analyze financials and performance metrics to identify areas of improvement and operational efficiency.
Ensure safe, compliant, and effective inbound/outbound logistics and warehouse operations.
Partner with senior leadership to drive process consistency and performance across all branches.
Foster a professional, collaborative, and goal-driven workplace culture that aligns with company values.
Qualifications
Minimum 7 years of experience in air and/or ocean freight forwarding, domestic cargo movement, or 3PL operations.
Proven experience negotiating large-scale transportation or logistics contracts (airlines, trucking, or freight partners).
Strong financial acumen with the ability to read and interpret financial statements, budgets, and P&L reports.
Exceptional leadership skills with the ability to manage across multiple locations.
Excellent communication, analytical, and problem-solving abilities.
Bachelor's degree preferred (High School Diploma or GED required).
Why Join Us
This is a unique opportunity to join a well-established, logistics organization known for precision, professionalism, and long-term growth. If you thrive in a structured yet global environment and excel at driving results through leadership and strategy, we'd love to meet you.
Apply today to join our leadership team and help shape the future of our logistics network.
Alternative job title:
Regional Operations Supervisor - Freight Forwarding
Logistics Operations Supervisor
Transportation Operations Manager
Branch Operations Supervisor
Supervisor of Freight Operations
National Operations Supervisor - Logistics & Transport
Operations Supervisor - Freight Forwarding
Logistics Operations Supervisor
Transportation Supervisor
Warehouse & Logistics Supervisor
Freight Operations Supervisor
Branch Operations Supervisor
✈️ Freight Forwarding / Air Cargo Focus
Freight Forwarding Manager
Freight Forwarding Supervisor
Air & Ocean Freight Operations Manager
International Freight Director
Air Cargo Operations Manager
Global Logistics Manager
Global Logistics Supervisor
Air Freight Supervisor
Air & Ocean Export Supervisor
Import/Export Supervisor
Freight Forwarding Team Lead
Cargo Operations Supervisor
International Logistics Supervisor
General Manager Health & Wellness
Assistant restaurant manager job in Oak Brook, IL
If you're driven by a company mission that prioritizes health and well-being across the U.S., this is an exciting opportunity to collaborate with industry pioneers while making your mark in Oak Brook! As the General Manager, you will play a crucial role in optimizing operational efficiency, ensuring seamless processes, and upholding the company's core values and mission. With a deep commitment to enhancing lives, you will lead initiatives that improve overall performance while delivering the highest level of service to drive financial success. Your leadership will directly influence the organization's growth, impact, and long-term success.
Your Impact
A dynamic leader with extensive experience in managing premium operations, driving revenue growth, and enhancing customer engagement. This role is responsible for executing high-impact operational strategies, including membership acquisition and retention, staff leadership, and overall revenue optimization. Additionally, you are committed to driving and modeling exceptional customer service, ensuring a premium experience that fosters loyalty and satisfaction while maximizing profitability and long-term business success.
Responsibilities
Manage, support, and cultivate positive relationships with patients, healthcare providers, team members, internal and community stakeholders.
Actively contributes to generating location-specific business in collaboration with the sales/marketing.
Collaborate with other leaders in the company to develop and execute strategic plans.
Safeguard the smooth and efficient execution of operational procedures through effective leadership, enabling the team to deliver exceptional customer service.
Actively develop team members and conduct consistent employee reviews and performance evaluations - uphold positive team morale consistently.
Guarantee that all patient care and services not only meet but also surpass regulatory and industry standards.
Provide oversight for all facility employees, including NP's, RN's, and Front Desk Receptionists.
Manage the financial performance of the facility for financial sustainability.
Stay updated on legal compliance, safety regulations, and evolving safety measures.
Ensure a safe and secure environment for both patients and staff within the facility.
Supervise the presentation and maintenance of the facility, ensuring aesthetic appeal, proper functionality, and prompt resolution of maintenance issues.
Lead and manage the daily operations of the healthcare facility.
Oversee and manage staff, including physicians, nurses, and administrative staff.
Ensure that all patient care and services meet or exceed regulatory and industry standards.
Manage budgets to ensure the financial sustainability of the facility.
Carry out strict adherence to HIPAA regulations regarding patient privacy.
What You'll Bring
Bachelor's degree in Healthcare Administration, Business Administration, or a related field (Master's degree preferred).
3+ years of experience in healthcare or hospitality management, preferably in a clinical setting.
Demonstrated ability to lead and manage a team of healthcare professionals.
Strong financial management skills and experience.
Thorough knowledge of HR-related business practices; recruiting, timesheet auditing, coaching, etc.
Proven ability to identify, troubleshoot, and resolve internal and external conflicts.
Effective liaison with a diverse range of internal and external stakeholders.
Exceptional communication and interpersonal skills, fostering strong relationships with patients, healthcare providers, and community stakeholders.
Familiarity with healthcare regulations and industry standards. Strong business acumen.
Capacity to work both independently and collaboratively within a team.
Naturally outgoing and friendly demeanor.
Proficient in technology and resourceful in its application.
#117891
The Larko Group is a women-owned, premier staffing and recruiting firm based in Chicago with a nationwide reach. We specialize in Direct Hire, Temp-to-Hire, and Temporary/Project placements across a wide range of roles, including Executive Assistants, Administrative Assistants, Personal Assistants, Chief of Staff, Office Managers, Receptionists, General Office, Event Support, Project Management, and Customer Service.
General Manager
Assistant restaurant manager job in Aurora, IL
Hungry For A Great Career?
To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend some time with friends and experience great food
Definition
To manage a Zaxby's unit toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies. Responsible for day to day operations of their store location.
Benefits:
*****Profit sharing*****
FREE meals on the clock and 50% off meals off the clock
Team member recognition program
Team member referral bonus
Flexible Hours
Opportunity for career growth
Responsibilities:
Essential duties may include but are not limited to the following:
Increase sales by providing outstanding product and service.
Write an effective work schedule each week and post it by 5 pm on Thursday.
Work morning, nights, and weekends, monitoring quality of food and service.
Ensure restaurant is 100% staffed with quality Team Members.
Ensure full implementation of new employee orientation and training programs.
Review the performance of all Team Members, Shift Managers and Assistant Managers twice a year.
Execute all systems daily to ensure a clean, organized restaurant, prepared to deliver quality food in a friendly environment.
Purchase food, beverages, and supplies as needed and oversee preparation to ensure that every product served meets high standards of product quality.
Operate in accordance with established performance, profits and operating standards as set out in the Operation Manuals.
Supervise and motivate Team Members, Shift Managers and Assistant Managers to perform to their highest possible level of ability.
Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a unit.
Maintain high standards of service throughout the operational day by demonstrating LEADERSHIP by example.
Utilize all management tools to keep neat, accurate, and current records providing the historical data to plan for increased sales and profits.
Ensure all marketing plans are executed on time and accurately to build repeat Guest visits.
Responsible for initiating and implementing approved Local Store Marketing.
Review income statements and progress toward goals with the District Manager. Take action to solve problems as necessary.
Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems.
Continually help develop Assistant Managers in the operation of a Zaxby's unit and prepare them for general manager responsibility.
Provide leadership by engendering excitement, enthusiasm, positivity and commitment toward company objectives.
Responsible for increasing sales and making a profit.
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Maintain a flexible schedule working at least one open, close, and mid shift per week.
Must work a minimum of 50 hours per week.
Non-essential job functions:
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
Walking,
Standing, or
Sitting for extended periods of time
Maintain effective audio-visual discrimination and perception needed for:
Making observations
Communicating with others
Reading and writing
Working conditions:
Office environment; work with computer and office equipment.
Restaurant environment; work with advanced kitchen and front-of-house operational equipment; hazardous conditions.
Essential job functions may require maintaining physical condition necessary for standing, walking or sitting for prolonged periods of time.
Capabilities Requirement:
Manage all personnel on each shift, including cashiers and cooks.
Inventory management: the management of food costs.
Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
Hiring and scheduling staff to provide quality guest experience while managing labor expense.
Insure that daily cash drawers, safe and credit cards are balanced.
Operate the store to meet or exceed budgeted operating goal.
Insure that all product quality standards are met.
Create an environment of quality within your store.
Lead a team well and coach the performance of others.
Experience & Training Requirements
Education: High school diploma or equivalent
Experience: Minimum 1 year experience managing in a restaurant environment
Minimum 1 year employment by Zaxby's & ZFL Certified
Successfully passed all ZFL required management tests within 90 days of hire
REQUIREMENTS
Must be 21 years of age or older
Ability to work a minimum of 9 hours per week
Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.
General Manager
Assistant restaurant manager job in Frankfort, IL
Lead with Excellence at Green Garden Country Club in Frankfort, Illinois - General Manager Opportunity!
Do you possess a passion for cultivating exceptional member experiences and a proven track record of leadership within the hospitality or club industry? Green Garden Country Club, a well-respected and thriving institution in Frankfort, Illinois, is seeking a dynamic and results-oriented General Manager to lead our dedicated team and elevate our club to even greater success.
As General Manager, you will be the central figure in overseeing all facets of our operations, ensuring the seamless and efficient delivery of outstanding services and programs to our valued members in the Frankfort community and beyond. You will foster a welcoming and inclusive atmosphere, nurture a high-performing team, and strategically manage the club's resources to secure financial stability and long-term prosperity.
What you'll do:
Provide strategic direction: Develop and execute strategic plans, annual budgets, and operational objectives that are in harmony with the club's mission and vision for our Frankfort location.
Elevate member experience: Champion a member-first philosophy, proactively understand and address member needs specific to our Frankfort demographic, and guarantee exceptional service delivery across all departments (golf, dining, social events, etc.).
Inspire and manage the team: Recruit, train, mentor, and evaluate a talented and diverse team, fostering a collaborative and positive work environment within our Frankfort club.
Oversee comprehensive operations: Manage the daily operations of the club, encompassing golf course upkeep, food and beverage services, event coordination, membership administration, and facility maintenance at our Frankfort site.
Ensure fiscal responsibility: Develop and manage budgets, monitor financial performance, implement cost-effective strategies, and identify opportunities for revenue enhancement within the Frankfort market.
Maintain impeccable standards: Ensure adherence to all relevant laws, regulations, and club policies, upholding high standards of quality and safety at our Frankfort facility.
Cultivate strong relationships: Foster positive connections with members, staff, vendors, and the local Frankfort community.
Drive continuous improvement: Regularly assess operations, pinpoint areas for enhancement, and implement innovative solutions to enrich the member experience and operational efficiency at our Frankfort club.
What you'll bring:
Significant experience (5+ years) in a senior management role within a country club, or similar member-based organization.
Robust financial acumen and a proven ability to develop and manage budgets effectively.
Exceptional leadership, communication, and interpersonal abilities with the capacity to motivate and inspire teams.
A deep understanding of the expectations and needs of country club members.
Excellent organizational and problem-solving skills with meticulous attention to detail.
A Bachelor's degree in Hospitality Management, Business Administration, or a related field (preferred).
A genuine passion for the country club environment and a dedication to providing outstanding experiences.
Familiarity with Frankfort and the surrounding Will County community is highly desirable.
What we offer:
Green Garden Country Club in Frankfort offers a competitive salary and benefits package, along with a unique opportunity to lead a well-established and respected organization within a thriving community. You will have a significant role in shaping the member experience and contributing to the continued success of our club.
Are you ready to lead Green Garden Country Club in Frankfort to even greater heights?
If you are a dynamic leader with a commitment to excellence and a passion for member satisfaction, we encourage you to apply. Please submit your resume and a cover letter detailing your qualifications and your vision for Green Garden Country Club in Frankfort.
We are excited to connect with you!
Assistant Advisor Manager
Assistant restaurant manager job in Chicago, IL
We are seeking an Assistant Advisor Manager to help lead, coach, and elevate our growing Engel & Völkers network in Illinois, Southwest Michigan and Northern Indiana. This role is ideal for a high-performing, actively licensed real estate broker with 3+ years of successful production who is ready to expand into leadership while staying connected to the business they love.
At Engel & Völkers, we believe in quality, collaboration, and the power of one exceptional brand. Our Assistant Advisor Manager will play a central role in developing our talent, reinforcing our culture, and supporting Advisors as they build sustainable, high-volume businesses.
Role Overview
The Assistant Advisor Manager supports our licensed Advisors through coaching, accountability, training, and strategic guidance. You will begin by leading in the areas where you already have strength, experience, and confidence. As you progress in leadership-and as we gain a deeper understanding of your talents-you will take on broader responsibilities and ultimately oversee the full scope of the Advisor Manager role as outlined below. This position is designed as a pathway toward becoming the Broker of Record for the Shoreline region.
(Ultimate) Key Responsibilities
Advisor Coaching & Development
Provide 1:1 coaching and group training to support business growth, client service, and professional development.
Guide Advisors in using the full E&V toolkit: CRM, EV World, marketing platforms, systems, and resources.
Reinforce best practices around branding, service standards, marketing, negotiation, and lead management.
Business Performance & Accountability
Support Advisors in building consistent, sustainable production.
Lead monthly shop meetings and regular accountability sessions.
Monitor activity and performance to ensure Advisors remain aligned with E&V expectations.
Talent Support & Integration
Contribute to the recruiting strategy for growing the Shoreline and Northern Indiana Advisor team.
Evaluate potential talent and participate in recruitment.
Assist with onboarding and integration of new Advisors.
Promote a culture of collaboration, consistency, and professional excellence.
Shop Leadership
Support the Shop's operational rhythm and Advisor experience.
Serve as a trusted resource and brand ambassador.
Collaborate with leadership to strengthen systems, processes, and overall shop performance.
Support compliance by ensuring Advisors adhere to state licensing rules, brokerage procedures, and regulatory standards.
Play an active role in strengthening the Shop's operational and financial performance as you grow toward broader leadership responsibilities.
Ideal Candidate Profile
Licensed real estate broker with 3+ years of successful real estate sales experience.
A natural coach with excellent communication and mentoring skills.
Strong understanding of local market dynamics and real estate fundamentals.
Comfortable with technology (CRM, MLS, Google Workspace, marketing platforms).
Motivated by helping others succeed and building a premium, collaborative culture.
Holds an active broker license; ideally holds an Michigan or Indiana license as well.
Interested in progressing toward becoming the Shop's future Qualifying Broker / Broker in Charge.
A strong desire to grow as a leader through coaching, skill development, and hands-on experience.
What We Offer
A global luxury brand recognized for quality, exclusivity, and elevated experiences.
A culture rooted in passion, competence, and exclusivity.
A tailored leadership development plan aligned with your strengths and long-term growth into brokerage leadership.
Industry-leading tools, technology, marketing, and training resources.
A collaborative environment with strong operational and marketing support.
Structured mentorship and hands-on guidance to develop the skills required for future Broker of Record responsibilities.
Excellent benefits including health care, dental, vision, 401(k), and disability insurance.
Ready to Elevate Your Career?
If you are a proven licensed real estate broker who wants to grow into leadership and make an impact within a premium global brand, we'd love to connect.
General Manager
Assistant restaurant manager job in Richmond, IL
The QTI Group is excited to partner with a growing manufacturer in Richmond, Illinois to hire their next General Manager. The General Manager will be responsible for leading day-to-day manufacturing operations and will drive initiatives to optimize production, strengthen customer relationships, and foster a culture of continuous improvement.
Responsibilities:
Manage day-to-day operations between shop floor, administrative office and shipping/receiving activities
Serve as ISO Internal Auditor and participate in regular management reviews
Work with procurement team to identify trends in material pricing and availability, ensuring ability to meet customer demands
Provide oversight and leadership to estimating, purchasing, logistics and accounting teams
Provide strong customer support and ensure alignment with customers
Qualifications:
7+ years of leadership experience in a manufacturing setting, with emphasis on operations, finance or business administration
Familiarity with manufacturing operations, including vendor and customer relationship management
Proficiency in ERP systems, QuickBooks and Microsoft Suite is desired
Part-Time Associate Manager / Keyholder
Assistant restaurant manager job in Schaumburg, IL
About the job
: Full Time Associate Manager
Since 1975, TUMI has been creating world-class business and travel essentials, designed to upgrade, uncomplicate, and beautify all aspects of life on the move. Blending flawless functionality with a spirit of ingenuity, we're committed to empowering journeys as a lifelong partner to movers and makers in pursuit of their passions. Designed in America, for Global Citizens everywhere. The brand is sold globally in over 75 countries through more than 1,900 points of sale. For more about TUMI, visit *************
Brand Detail:
INTEGRITY
Our standards are exceptional, and we stand by everything we do.
PASSION
We treat our products, people and clientele with the total dedication they deserve.
INNOVATION
When it comes to forward thinking, we are foremost.
GLOBALISM
We are all Global Citizens and look to contribute to a global community.
ENTREPRENEURIAL SPIRIT
Each of us is empowered to create personal and collective progress.
Position Summary:
As part of our Retail team, the Associate Manager is responsible for creating a client experience that accurately reflects the ethos of our brand while building and maintaining strong client relationships and driving sales through outstanding service.
The ideal candidate is committed to client service, demonstrating a strong understanding of, if not passion for, the luxury, travel, fashion, and lifestyle markets.
The TUMI retail environment encourages an entrepreneurial spirit, offering growth opportunities over time as we work together to increase sales, KPI's, build client awareness, provide world-class service, and grow the brand.
Key Responsibilities:
Performance to Goals:
Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture.
Leadership and Initiative:
Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner.
Take pride in work and strive for excellence.
Take responsibility for performance and complete all assigned tasks and meet deadlines.
People Development:
Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development.
Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture.
Communication and Relationship Building:
Exercise strong written and verbal skills.
Adapt communication skills upwards, laterally and to their team.
Demonstrate ethical conduct when completing job duties.
Promote the organization's business goals and adapt flexibly to change.
Collaborate effectively with team.
Compliance:
Manage personal timecards to ensure payroll accuracy.
Maintain Tumi University Training.
Adhere to all company policies and procedures.
Visual Merchandising/Client Experience:
Ensure the store follows the visual guidelines and directives.
Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies.
Ensure a consistent superior client experience.
Qualifications:
Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment.
Value a collaborative environment.
The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties.
Have strong sales and client experience, preferably in the luxury market.
Can demonstrate proven success in meeting sales goals and achieving KPI's.
Have a strong sense of integrity and an ability to lead by example.
Have strong time management skills.
Associate Benefits:
Career pathing
Work-life balance
Training
Paid time off
Medical, dental, vision, life insurance
Pet Insurance
Tuition Reimbursement
Tumi…. Perfecting the Journey
This job description is not an exhaustive list of all functions that may be required, and this description may be subject to change. Nothing in this description restricts TUMI's right to assign or reassign duties and responsibilities to this position at any time. Employees or applicants who believe they need a reasonable or religious accommodation should request one from management or Human Resources. The Company complies with all applicable accommodation requirements.
Restaurant Manager
Assistant restaurant manager job in Sycamore, IL
Job Description
Do you relish the opportunity to create lifelong memories with customers? Can you add that extra special ingredient to our staff of high-performing leaders? Successful candidates in the Restaurant Manager role enjoy working in a fast-paced environment and are comfortable leading and motivating team members. You will also understand that effectively delegating tasks is the key to meeting our overall goal of providing quality food and service to our guests.
At the heart of Portillo's, we value Family, Greatness, Energy and Fun. Igniting the senses with unrivaled food and experiences, it all comes together to create lifelong memories for our guests
Additional qualifications for the position include:
High school diploma or equivalent
2 - 3 years of recent experience as a Restaurant Manager in high volume quick service restaurants OR 4+ years of Military service
Proven experience in recruiting, training and motivating food service team
Strong leadership skills
Positive track record of controlling costs
Current Sanitation and B.A.S.S.E.T. alcohol service training a plus
What's in it for you?
Hot dog! The pay range for this role is $55,000 - $60,000. Your actual salary will depend on experience, location, and/or additional skills you bring to the table. This position is also served with:
Participation in a discretionary bonus program based on restaurant performance, among other ingredients
Monthly technology reimbursement
Uniform allowance
Free shift meals
Educational benefits
Perks and discounts - access to hundreds of discounts from movie tickets to gym memberships and more
Counseling and support resources through our Employee Assistance Program (EAP)
You'll also be eligible for a bun-believable benefits package that includes:
Your choice of health insurance from among three medical plans (including a PPO), two dental plans, and a vision plan
Paid time off
401(k) with company match
Flexible Spending Accounts - healthcare and dependent care
Financial Security through Voya Financial
Beef Stock - our Employee Stock Purchase Plan*
Voluntary Benefits like pet insurance, critical illness coverage, and identity theft insurance
Learn more about our benefits here
*Must have worked at Portillo's for 1 year with an average of at least 20 hours over a 6-month period
Catering Manager
Assistant restaurant manager job in Riverwoods, IL
Job Description
Who We Are:
We believe a workplace food program is something employees should love and look forward to every day. Powered by technology and a network of over 2,000 restaurants, Fooda feeds hungry people at work through our ongoing food programs located within companies and office buildings. Every day, each Fooda location is served by different restaurants that come onsite and serve fresh lunch from their chef's unique menus. Fooda operates in 20 major US cities and plans to continue its expansion across the United States and internationally. Eight out of ten employees believe Fooda is one of their company's top perks.
Position Overview:
The Catering Manager position is critical to the success of a Fooda client location. The Catering Manager is responsible for managing client relationships along with managing the daily catering orders offered at the client location. The Catering Manager ensures all catering offered to the client and customers are of superior quality and service.
Who You Are:
You love building relationships and enjoy customer service
You are optimistic in the face of problems and you're capable of finding solutions quickly and effectively
You are very organized and detail oriented. Type-A personality is a plus!
You have an entrepreneurial mindset with the capability of managing work independently
Quick thinking on your feet and no problem is too big or small for you
You do not wait for direction and are always looking for ways to improve
Prior experience in catering preferred
Ideal candidates will have a Bachelor's degree in addition to five to eight years of relevant experience
What You Will Be Responsible For:
Coordinate and oversee internal catering events at client location
Establish and maintain effective client and customer rapport to determine catering needs
Maintain costs as it relates to food, beverage, and labor
Negotiate new menus with restaurant partners for special requests
Recruit and train catering staff at client location
Oversee set up and cleanup of all catering events
Ensure all catering events comply with government and agency standards, including but not limited to those relating to safety and health
What We'll Hook You Up With:
Competitive market salary and stock options based on experience $68k
Comprehensive health, dental and vision insurance plans
401k retirement plan with company match
Paid maternity and parental leave benefits
Flexible spending accounts
Company-issued laptop
Daily subsidized lunch program (ours!) and free food and beverages in the office
A fulfilling, challenging adventure of a work experience
Must be authorized to work in the United States on a full-time basis. No recruiters please.
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Complex Catering Manager
Assistant restaurant manager job in Oak Brook, IL
Prospects and solicits markets to generate new catering business to ensure monthly/annual catering goals are met. Plans and administers all catering events by assuring that the following duties are accomplished personally and through subordinates:
ESSENTIAL FUNCTIONS
•Maintains established customer relations and generates new relationships.
•Consistently solicits new clients through phone calls, emails and local outside sales calls. Minimum requirement of ten new, ten old, and ten existing target account calls monthly.
•Handle account details so that all pertinent aspects of solicitation and closing are complete and documented.
•Conducts property tours and prepares information for site inspections.
•Conducts competitive set site tours; build relationship with competitive set to gain referrals.
•Attend industry related meetings and events.
•Conducts local outside sales calls to promote the hotel and review competition reader boards to develop leads.
•Meet budgeted sales catering goals of food, beverage, room rental, and audio/visual.
•Responsible for monthly forecast reports.
•Manages time and workload with attention to detail.
•Responds to sales leads within 24 hours.
•Conducts weekly sales calls to build on existing relationships and solicit new opportunities.
•Communicates with Sales and Catering team in S&C meetings with written materials.
•Works with clients to determine specific needs and designs a program to fit the requirements outlined by the client.
•Responsible for detailing of all events.
•Creates BEO and follows through on all details with Banquet Supervisor, banquet staff and client.
•Works events as required to welcome group contacts upon arrival at function to ensure satisfaction.
•Responsibilities subject to change to best meet the needs of the hotel.
Requirements
SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with or without reasonable accommodation, using some other combination of knowledge, skills, and abilities:
•Must be able to speak, read, write and understand the primary language(s) used in the workplace.
•Requires good communication skills, both verbal and written.
•Most tasks are performed independently or in a team environment with the employee acting as a team leader.
•Must possess basic computer skills.
•Knowledge of hotels and competitive markets.
•Ensure that guest satisfaction is consistently obtained and maintained.
•Ability to make decisions with only general policies and procedures available for guidance.
AVAILABILITY
This company operates seven days a week, 24 hours a day. Generally, the position works Monday through Friday with hours varied based on business demand. At times it may be necessary to move you from your accustomed work day, to include Saturdays and Sundays, or time of work if business or task assignments demand. In addition, it should be understood that business needs determine the amount of hours that you work.
Salary Description 65,000/yearly
Restaurant Positions-Chicago (Marriott River North)
Assistant restaurant manager job in Chicago, IL
Job Description
Butler Hospitality will soon be operating the Food and Beverage Department with our partner hotel The Courtyard by Marriott-River North. We are hiring all Restaurant Positions!
Positions available Full and Part Time, Flexible Scheduling and Great Pay!
Currently Hiring for:
Line Cook
Prep Cook
Expeditors
Porter
Busser
Server
Host/Hostess
Bartenders
Ideally have
Familiarity with working with customers, or previous restaurant experience
Ability to manage priorities and workflow
Excellent customer service skills
Professional appearance and demeanor
An ability to work on weekends, holidays, and peak business periods
Food safety training will be considered a plus
Please prepare
Resume (if possible)
2 forms of ID
References (with name, phone number, and/or email address)
We offer
Competitive Wages!
Health, dental benefits, and a 401k plan.
Flexible Schedules
Provided breakfast, lunch, and dinner shift meals
Uniforms & paid training
Growth opportunities for leadership positions for highly qualified applicants
#LI-DNI
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Associate Director of Dining Services
Assistant restaurant manager job in Vernon Hills, IL
Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity
Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status.
Part and Full Time Benefits Eligibility
Medical, Dental, Vision insurance
401(k)
Associate assistance program
Employee discounts
Referral program
Early access to earned wages for hourly associates (outside of CA)
Optional voluntary benefits including ID theft protection and pet insurance
Full Time Only Benefits Eligibility
Paid Time Off
Paid holidays
Company provided life insurance
Adoption benefit
Disability (short and long term)
Flexible Spending Accounts
Health Savings Account
Optional life and dependent life insurance
Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan
Tuition reimbursement
Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program.
Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year.
The application window is anticipated to close within 30 days of the date of the posting.
Education and Experience
Bachelor's degree (B.A.) from four-year college or university with two to three years related experience and/or
training; or twelve years of experience and/or training in Food Service Management, Culinary Arts or Hospitality as
the educational equivalent preferred. Some experience working with seniors and older adults beneficial.
Certifications, Licenses, and Other Special Requirements
Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Must be ServSafe Certified. Registered Dietitian or Certified Dietary Manager preferred. Must have a valid driver license and access to a private vehicle for business use.
Management/Decision Making
Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment
and experience to solve moderately complex problems based on precedent, example, reasonableness or a
combination of these.
Knowledge and Skills
Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and
work environment. Has working knowledge of a functional discipline. Basic knowledge of PC's and Word
Processing Software required, preferably in a Microsoft Windows environment. Additional skills in foreign
languages other than English preferred to communicate with property staff and residents. Training and hands-on
experience in food preparation and menu planning essential. Effective written and oral communication skills.
Ability to address staff, residents and visitors in a courteous and friendly manner. Ability to understand the dining
and nutritional needs of residents and ability to incorporate residents' desires into the dining services operation.
Extensive knowledge of food preparation and delivery. Knowledgeable of all aspects of food service positions with
food and beverage background. Extensive knowledge of federal, state and local regulations regarding the safety of
food preparation and handling. Willingness to communicate perceived physical and emotional needs of residents to
other skilled staff to assist with addressing their care needs.
Physical Demands and Working Conditions
Standing
Requires interaction with co-workers, residents or vendors
Walking
Sitting
Occasional weekend, evening or night work if needed to ensure shift coverage.
Use hands and fingers to handle or feel
On-Call on an as needed basis
Reach with hands and arms
Possible exposure to communicable diseases and infections
Stoop, kneel, crouch, or crawl
Talk or hear
Exposure to latex
Ability to lift: Up to 50 pounds
Possible exposure to blood-borne pathogens
Possible exposure to various drugs, chemical, infectious, or biological hazards
Subject to injury from falls, burns, odors, or cuts from equipment
Requires Travel: Frequently
Vision
Brookdale is an equal opportunity employer and a drug-free workplace.
Assists in the day to day operation of all food and beverage operations at the community, by maintaining company
standards and meeting financial expectations of the department. Assists the current Dining Services Director as
needed or performs the duties of the Dining Services Director in their absence.
Assists in the supervision of preparation and cooking of food as determined by standard recipes.
Maintains a quality assurance program that guarantees residents receive fresh, tasty, well-prepared meals
served promptly and politely.
Develops well-balanced recipes and menus in collaboration with chef and Dining Services Director.
Maintains the resident request logbook and forwards these request to the chef and Dining Services Director.
Remains knowledgeable of all menus and descriptions.
Assists in maintaining food costs and ensuring budgetary compliance. Assists in the purchasing all food and non-food items.
Assists with the scheduling of all food service personnel to maintain compliance with budgetary guidelines.
Assists with resident billing of food service charges. Assists in the maintenance of all department logs and
ensures bookkeeping policies are followed.
Assists in ensuring all food and beverage is stored, handled and prepared under safe and sanitary conditions
as set forth by the company and the local, state and county health departments.
Acts as the facility's representative for any health department of other required inspections; assures compliance, follows up to assure any deficiencies are immediately corrected in the absence of the Dining Services Director.
Hires, trains, disciplines and terminates departmental employees in accordance with company policies.
Assists in ensuring all department training standards are met and up to date.
Supervises the daily operation of dining room(s) and room service. Ensures room service orders are delivered timely and properly with the Dining Room Manager. Ensures smooth and timely opening of the dining room.
Inspects side work to ensure completion and closes dining room with the Dining Room Manager.
Provides supervision for special functions in the absence of the Dining Services Director. Assists appropriate staff to coordinate special events.
This job description represents an overview of the responsibilities for the above referenced position. It is not
intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned
by his/her supervisor.
Auto-ApplyBanquet Houseperson/Set-Up-Banquets & Catering-Hyatt Centric Chicago Magnificent Mile
Assistant restaurant manager job in Chicago, IL
Property Description
Are you ready to take your hospitality career to new heights? Join the team at Hyatt Centric Chicago Magnificent Mile, a premier hotel in the heart of downtown Chicago! As a vibrant and modern property, we are seeking passionate individuals to be part of our team. Located just steps from the iconic Magnificent Mile, our hotel offers an unparalleled experience for both guests and employees alike. With sleek and contemporary design, state-of-the-art amenities, and a commitment to exceptional service, Hyatt Centric Chicago Magnificent Mile is the perfect place to advance your career in the hospitality industry. As a member of our team, you will have access to opportunities for growth and development, as well as a supportive and inclusive work environment. Join us and be part of a team that is dedicated to creating memorable moments for our guests. Apply now to join our Hyatt Centric family!
Overview
Are you ready to be a crucial part of creating extraordinary events and unforgettable experiences? Join our team as a Banquet Houseperson and bring your energy and enthusiasm to help us deliver exceptional service to our guests!
Summary:
Work alongside our banquet team to set up and break down event spaces, ensuring they are ready for flawless functions
Assist in arranging furniture, setting up tables, and preparing the room according to event specifications
Support the banquet servers by providing timely and efficient delivery of equipment, supplies, and other items needed for successful events
Maintain cleanliness and organization of banquet areas, ensuring a pleasant and inviting atmosphere
Collaborate with the banquet team to ensure seamless service and exceed guest expectations
Anticipate guest needs and provide assistance with enthusiasm and a positive attitude
Adhere to safety and sanitation standards, ensuring a safe and hygienic environment for guests and staff
Demonstrate a strong work ethic and a commitment to teamwork and excellence
If you are passionate about creating memorable events and providing exceptional service, this is the opportunity for you! Apply now to join our team as a Banquet Houseperson and be part of our mission to deliver extraordinary experiences to our guests. Let your enthusiasm and dedication shine in a dynamic and rewarding hospitality environment!
Qualifications
Ability to lift and move heavy equipment and furniture
Strong organizational and time management skills
Ability to work flexible hours, including weekends and holidays
Excellent communication and interpersonal skills
Attention to detail and ability to work in a fast-paced environment
Ability to work well in a team-oriented environment.
Benefits
Davidson Hospitality Group is an award-winning, full-service hospitality management company overseeing hotels, restaurants, dining and entertainment venues across the US. A trusted partner and preferred operator for Hilton, Hyatt, Kimpton, Marriott, and Margaritaville, Davidson offers a unique entrepreneurial management style and owners' mentality that provides the individualized personal service of a small company, enhanced by the breadth and depth of skill and experience of a larger company. In keeping with the company's heritage of delivering value, Davidson is comprised of four highly specialized operating verticals: Davidson Hotels, Pivot, Davidson Resorts and Davidson Restaurant Group.
Working at Davidson is like nowhere else. It's less of a job, more of a calling. It's part career, part revolution. Because whatever you do here, you play a part in helping redefine the way quality hospitality is delivered to our guests, our clients, our partners, and each other.
EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation
Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.
Salary Range USD $25.90 - USD $25.90 /Hr.
Auto-ApplyDual Banquet Manager
Assistant restaurant manager job in Chicago, IL
Directs and motivates team while personally assisting in providing high quality service based on requirements and standards. Monitors and controls financial and administrative responsibilities including asset protection. Provides clear and concise communications to everyone having ownership in the success of the event. Identifies training opportunities and plans a strategy to accomplish goals.
CANDIDATE PROFILE
Education and Experience
• High school diploma or GED; 2 years experience in the event management, food and beverage, or related professional area.
CORE WORK ACTIVITIES
Managing Banquet Operations
• Projects supply needs for the department, (e.g., china, glass, silver, buffet presentations, props).
• Applies knowledge of all laws, as they relate to an event.
• Understands the impact of Banquet operations on the overall success of an event and manages activities to maximize customer satisfaction.
• Adheres to and reinforces all standards, policies, and procedures.
• Maintains established sanitation levels.
• Manages departmental inventories and maintains equipment.
• Uses banquet beverage records to control liquor costs and manage the banquet beverage perpetual inventory.
• Schedules banquet service staff to forecast and service standards, while maximizing profits.
• Assists team in developing lasting relationships with groups to retain business and increase growth.
Participating in and Leading Banquet Teams
• Sets goals and delegates tasks to improve departmental performance.
• Conducts monthly department meetings with the Banquet team.
• Applies and continually broadens knowledge of food and wine pairings and cutting edge cuisine with emphasis on current event trends.
• Acts as a liaison to the kitchen staff.
• Leads shifts and actively participates in the servicing of events.
Ensuring and Providing Exceptional Customer Service
• Sets a positive example for guest relations.
• Interacts with guests to obtain feedback on product quality and service levels.
• Responds to and handles guest problems and complaints.
• Empowers employees to provide excellent customer service.
• Ensures employees understand expectations and parameters.
• Strives to improve service performance.
• Emphasizes guest satisfaction during all departmental meetings and focuses on continuous improvement.
• Reviews comment cards and guest satisfaction results with employees.
Conducting Human Resources Activities
• Communicates and executes departmental and property emergency procedures and ensures staff are trained in safety procedures.
• Observes service behaviors of employees and provides feedback to individuals.
• Monitors progress and leads discussion with staff each period.
• Participates in the development and implementation of corrective action plans.
• Reviews quarterly Meeting Planner Survey results and participates in the development and implementation of corrective action to address service challenges; focuses on continuous improvement of guest satisfaction.
• Attends and participates in all pertinent meetings.
At Marriott International, we are dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. We actively foster an environment where the unique backgrounds of our associates are valued and celebrated. Our greatest strength lies in the rich blend of culture, talent, and experiences of our associates. We are committed to non-discrimination on any protected basis, including disability, veteran status, or other basis protected by applicable law.
Auto-ApplyASSISTANT MANAGER - NOODLE BAR
Assistant restaurant manager job in Gary, IN
Job Description
The incumbent in this position is responsible for supervising all front-of-the-house restaurant operations and employees in specified food outlet during an assigned shift and assist in supervision of all other food & beverage outlets as needed.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Creates an atmosphere that induces guests to make Hard Rock Casino Northern Indiana their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Opens and closes shift or work area at scheduled times; ensuring outlet is fully prepared for operation, as well as ensuring cleanliness and security of company assets.
Maintains administrative functions, such as scheduling, time and attendance records, and appraisals in order to ensure appropriate staffing levels and that team members are performing duties according to established service standards.
Assists in monitoring department budget to ensure efficient use of labor and other resources in order to achieve effective operation of the department.
Monitors guest service and satisfaction by interviewing guests and by observing food ratings in order to make recommendations for improvement to maintain high service standards and a positive dining experience for guests.
Resolves guest concerns or complaints in order to maintain positive guest relations.
Inspects food outlet daily to ensure a safe work environment, that equipment is operating properly and that sufficient supplies are on hand in order to achieve smooth operation of the department.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly and predictably.
Attend seminars when needed.
Responsible for cleaning and sanitizing work and public spaces.
Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a High School Diploma, as well as four years' dining experience, with a minimum of two years' Food and Beverage supervisory experience; or through a Bachelor's degree in Restaurant Management or related field.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
Must successfully pass background check.
Must successfully pass drug screening.
Must be at least twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts.
Prior experience in the Gaming industry strongly preferred.
Prior experience in Tribal Gaming preferred.
KNOWLEDGE OF:
Pertinent federal, state, and local laws, codes, and regulations.
Management of a high-volume restaurant, bar, or similar business.
Standard safety and sanitation practices for food and beverage service.
Applicable computer systems.
Various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc.
Food, food product, food preparation, etc.
Service, service etiquette, and standard service practices for full-service restaurants.
Standard safety and sanitation practices for food and beverage service.
Wines and alcoholic beverages.
ABILITY TO:
Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Communicate clearly and concisely, both orally and in writing.
Be flexible to work varying shifts and time schedules as needed.
Deliver programs which create a service level of excellence for internal and external guests.
Communicate effectively with all levels of team members and outside contacts.
Review and comprehend all necessary documentation.
Act professionally with a constantly changing internal and external environment.
Monitor and control cash flow and security of assets.
Link scheduling to customer flow.
Observe and direct actions of subordinates monitor all activity within the dining room and to inspect and maintain areas for which responsible.
Maintain bar operations.
HOUSEPERSON - BANQUETS
Assistant restaurant manager job in Gary, IN
The incumbent in this position is responsible for maintaining the cleanliness and organization of any banquet rooms, hallways, storage and service areas. Routinely inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations. Set up the banquet room per the specification of a banquet events order, and then reset the room to its original state after the event has concluded. During the event, duties include assisting servers, transporting tables and equipment, maintaining audio-visual equipment, reporting maintenance issues to management, and providing requested information to banquet patrons.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
* Creates an atmosphere that induces guests to make Hard Rock their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
* Meet and greet guests in a friendly and warm manner.
* Sets up and breaks down meeting rooms according to event orders as well as maintains cleanliness standards for equipment and meeting rooms.
* Assemble and arrange conference equipment in meeting rooms per event requirements.
* Open rooms for use adjusting lights, sound volumes, and temperature as needed for each room before guests arrive.
* Ensure proper use, storage and maintenance of all A/V and meeting room equipment.
* Maintain high standards of safety and cleanliness in all areas of the event space, Back of House, Hospitality Suites and any areas designated as Banquet or Entertainment venues.
* Communicate any areas of need, problems, and concerns from guest to supervisor.
* Responsible for cleaning and sanitizing work and public spaces.
* Other duties as assigned.
NON-ESSENTIAL FUNCTIONS
* Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
* One or more years' experience in banquets in a high volume, upscale hotel and excellent oral and written communication skills.
* High School diploma or GED.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
* Deep understanding of lifestyle casino/hotels and premium dining products and services.
* Ability to work evenings, weekends, and holidays, as needed.
* Casino Food & Beverage experience preferred.
* Table service procedures and table etiquette.
* Must have valid Food Handlers Card, Liquor License, and IGC Badge when working.
KNOWLEDGE OF:
* Must be able to speak, read, write and understand the primary language(s) used in the workplace.
* Use judgement and reasoning to cope with emergencies such as sudden illness, accident, or interrupted service.
* Exceptional knowledge and understanding of various banquet and food service techniques and standards.
* Food, beverage, and wine service.
* Table service procedures and table etiquette.
* Excellent customer service skills.
ABILITY TO:
* Ability to move throughout the business (standing, walking, kneeling, bending) for extended periods of time.
* Ability to make repeating movements of the arms, hands, and wrists.
* Ability to express or exchange ideas verbally and perceive sound by ear.
* Ability to obtain impressions through the eyes.
* Manual dexterity, hand-eye coordination, and ability to work with hand above shoulders.
* Ability to regularly move objects (lift, push, pull, balance, carry) up to 50 pounds / 25 kilograms.
* Ability to turn or twist body parts in a circular motion.
* Ability to tolerate exposure to heat, cold, chemicals, and loud/noisy environment.
* While performing the duties of this Job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms; stoop, kneel, crouch, or crawl and talk or hear.
* The employee is occasionally required to climb or balance.
* The employee must regularly lift and /or move up to 50 pounds, frequently lift and/or move up to 25 pounds.
* Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
* Evenings, weekends and holidays are a regular part of the schedule.
* Must have excellent attendance and conduct record for consideration.
* Take orders, recite specials, and point specific items out on the menu to customers.
* Use machines and equipment including, but not limited to: include coffee machine, beverage dispenser, microwave, toaster, and Point-of Service System.
Additional Details
The above information on this description has been designed to indicate the general nature and level of work performed by team members within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of team members assigned to this job. The team Member understands that employment with the Company is at-will and that no express and/or implied contract of employment exists unless it is in writing and signed by the VP Food and Beverage. The team member further understands that conditions may require the Company to modify this Job Description and that the Company reserves the right to exercise its discretion to make such changes.
Auto-ApplyAssistant Manager
Assistant restaurant manager job in Plainfield, IL
Hungry For A Great Career?
To our guests, Zaxbys is more than just a place to eat its a place to have fun, spend some time with friends and experience great food
Definition
To manage a Zaxby's unit toward the attainment of agreed upon sales and profit goals, working within the framework of company values and policies. Responsible for day to day operations of their store location.
Benefits:
*****Profit sharing*****
FREE meals on the clock and 50% off meals off the clock
Team member recognition program
Team member referral bonus
Flexible Hours
Opportunity for career growth
Responsibilities:
Essential duties may include but are not limited to the following:
Increase sales by providing outstanding product and service.
Write an effective work schedule each week and post it by 5 pm on Thursday.
Work morning, nights, and weekends, monitoring quality of food and service.
Ensure restaurant is 100% staffed with quality Team Members.
Ensure full implementation of new employee orientation and training programs.
Review the performance of all Team Members, Shift Managers and Assistant Managers twice a year.
Execute all systems daily to ensure a clean, organized restaurant, prepared to deliver quality food in a friendly environment.
Purchase food, beverages, and supplies as needed and oversee preparation to ensure that every product served meets high standards of product quality.
Operate in accordance with established performance, profits and operating standards as set out in the Operation Manuals.
Supervise and motivate Team Members, Shift Managers and Assistant Managers to perform to their highest possible level of ability.
Have a good working knowledge of all equipment, and assume responsibility for preventive maintenance of a unit.
Maintain high standards of service throughout the operational day by demonstrating LEADERSHIP by example.
Utilize all management tools to keep neat, accurate, and current records providing the historical data to plan for increased sales and profits.
Ensure all marketing plans are executed on time and accurately to build repeat Guest visits.
Responsible for initiating and implementing approved Local Store Marketing.
Review income statements and progress toward goals with the District Manager. Take action to solve problems as necessary.
Communicate openly and honestly with subordinates, superiors and all others about plans, progress and problems.
Continually help develop Assistant Managers in the operation of a Zaxby's unit and prepare them for general manager responsibility.
Provide leadership by engendering excitement, enthusiasm, positivity and commitment toward company objectives.
Responsible for increasing sales and making a profit.
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Maintain a flexible schedule working at least one open, close, and mid shift per week.
Must work a minimum of 50 hours per week.
Non-essential job functions:
Maintain physical condition appropriate to the performance of assigned duties and responsibilities which may include the following:
Walking,
Standing, or
Sitting for extended periods of time
Maintain effective audio-visual discrimination and perception needed for:
Making observations
Communicating with others
Reading and writing
Working conditions:
Office environment; work with computer and office equipment.
Restaurant environment; work with advanced kitchen and front-of-house operational equipment; hazardous conditions.
Essential job functions may require maintaining physical condition necessary for standing, walking or sitting for prolonged periods of time.
Capabilities Requirement:
Manage all personnel on each shift, including cashiers and cooks.
Inventory management: the management of food costs.
Insure that all daily, weekly, monthly and quarterly tasks and checklists are being completed correctly.
Hiring and scheduling staff to provide quality guest experience while managing labor expense.
Insure that daily cash drawers, safe and credit cards are balanced.
Operate the store to meet or exceed budgeted operating goal.
Insure that all product quality standards are met.
Create an environment of quality within your store.
Lead a team well and coach the performance of others.
Experience & Training Requirements
Education: High school diploma or equivalent
Experience: Minimum 1 year experience managing in a restaurant environment
Minimum 1 year employment by Zaxby's & ZFL Certified
Successfully passed all ZFL required management tests within 90 days of hire
REQUIREMENTS
Must be 21 years of age or older
Ability to work a minimum of 9 hours per week
Zaxby's is an American chain of fast casual restaurants offering chicken wings, chicken fingers, sandwiches, and salads. The chain operates primarily in the South, and has more than 900 locations.
ASSISTANT MANAGER - COFFEE BAR
Assistant restaurant manager job in Gary, IN
Job Description
The incumbent in this position is responsible for supervising all front-of-the-house restaurant operations and team members in specified food outlet during an assigned shift and assist in supervision of all other food & beverage outlets as needed.
Responsibilities
ESSENTIAL FUNCTIONS:
(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)
Responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.
Opens and closes shift or work area at scheduled times; ensuring outlet is fully prepared for operation, as well as ensuring cleanliness and security of company assets.
Maintains administrative functions, such as scheduling, time and attendance records, and appraisals in order to ensure appropriate staffing levels and that team members are performing duties according to established service standards.
Assists in monitoring department budget to ensure efficient use of labor and other resources in order to achieve effective operation of the department.
Monitors guest service and satisfaction by interviewing guests and by observing food quality in order to make recommendations for improvement to maintain high service standards and a positive dining experience for guests.
Resolves guest concerns or complaints in order to maintain positive guest relations.
Inspects food outlet daily to ensure a safe work environment, that equipment is operating properly and that sufficient supplies are on hand in order to achieve smooth operation of the department.
Attend and participate in meetings, completing follow-up as assigned.
Perform work regularly.
Other duties as assigned.
NON-ESSENTIAL FUNCTIONS:
Attend seminars when needed.
Qualifications
EDUCATION AND /OR EXPERIENCE REQUIREMENTS:
(Related education and experience may be interchangeable on a year for year basis)
This knowledge and these abilities are typically acquired through a High School Diploma, as well as two years' dining experience, with a minimum of one-year Food and Beverage supervisory experience; or through a Bachelor's degree in Restaurant Management or related field.
ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):
Must obtain and maintain all licenses / certifications per Federal, State, and Indiana Gaming Commission.
Must successfully pass background check.
Must successfully pass drug screening.
Must be at least twenty-one (21) years of age.
Must be able to work holidays and weekends, as well as flexible shifts.
KNOWLEDGE OF:
Pertinent federal, state, and local laws, codes, and regulations.
Management of a high-volume restaurant, bar, or similar business.
Standard safety and sanitation practices for food and beverage service.
Applicable computer systems.
Various positions within the restaurant, e.g., host/hostess, dining room attendant, waitperson, etc.
Food, food product, food preparation, etc.
Service, service etiquette, and standard service practices for full-service restaurants.
Standard safety and sanitation practices for food and beverage service.
ABILITY TO:
Present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional appearance.
Communicate clearly and concisely, both orally and in writing.
Be flexible to work varying shifts and time schedules as needed.
Deliver programs which create a service level of excellence for internal and external guests.
Communicate effectively with all levels of team members and outside contacts.
Review and comprehend all necessary documentation.
Act professionally with a constantly changing internal and external environment.
Monitor and control cash flow and security of assets and payments.
Link scheduling to guest flow.
Observe and direct actions of subordinates. Monitor all activity within the dining room and to inspect and maintain areas for which responsible.