Assistant retail store manager job description

Hire Rate: $13.75 an hour

NOW TRENDING: Careers at SKECHERS.

Join the thousands of innovators, advocates and forces who are making an impact every day at one of the biggest footwear brands in the world. Whether you love to connect with consumers on the retail floor or want to drive our award-winning powerhouse in new directions, the SKECHERS team is the place to be. Learn more about our brand at about.skechers.com.

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DOWN TO BUSINESS:

Our Assistant Store Managers make an incredible impact everyday - on our customers, our teams and our company. They lead, guide, teach, merchandise, process shipment, inspire, manage product, replenish, problem solve and more - in short, they truly are the heartbeat of Skechers Retail.

WHAT YOU BRING TO THE TABLE:

First, leading a team to win big makes your heart beat faster! You are a sales-driver and you know how to help ensure your store crushes sales plan! Your team is critical to your business and your customers, so your talent assessment and development skills are solid and youre always working hard to get even better. Youre an expert at the stock function and always know how to manage shipment and replenishment, no matter the season. You still function effectively and even thrive in times of change and shifting priorities and have a strong ability to stay flexible to the unforeseen. Communication could be your middle name, with your highly developed ability to convey information and set direction with your team in writing or verbally. Colleagues might also call you a task-master, as you utilize time and resources extremely well to meet deadlines, stay efficient and manage operational priorities. Your retail/restaurant leadership experience makes you immediately credible in our business and a major source of support to your Store Manager. Finally, you have so much fun doing and being all of the above and share that excitement with those around you everyday!

All your information will be kept confidential according to EEO guidelines.

THE FUNDAMENTALS:

SALES CHAMPION
Leads the team in meeting and exceeding sales plan. Drives high unit velocity through an impeccably presented sales floor and outstanding customer service. Coaches and mentors the team in multiple retail skill-sets to elevate the store's performance. In short, hits sales out of the park!

PRODUCT EXPERT
Lives, breathes and loves our footwear and ensures the store is a showpiece for our customers. Impeccable merchandising, on-point signage & pricing and beautiful visual presentation are led and supported by this critical leader. Lastly, serves as a true brand ambassador for Skechers, showing off our product and educating our customers about our incredible shoes, accessories and apparel.

PEOPLE COACH
Recruiter, Trainer, Teacher and COACH! Supports the Store Manager in leading outstanding people processes, team development and ensures an amazing applicant and employee experience.

OPERATIONS GURU
Acts like an owner, assisting the Store Manager in leading strong operational processes and routines that minimize shrink and drive profitability. Understands and insists on a clean, pretty store and a team that follows best practices for a healthy, profitable store.

RequiredPreferredJob Industries

• Retail

- $200 Sign-On Bonus
Compensation: $15 - $25 per hour including base pay and commissions. - Full Benefits
$200 Sign-On Bonus to be paid after the completion of training. Must be a new hire to receive.
It's time to do something you love, work with a purpose, and take on a challenge like never. Meet T-Mobile, America's Un-carrier, serving 50 million wireless subscribers and growing. When you join our CE Workforce team, you can make an incredible difference to your customers, and your co-workers. We're looking for boldness, enthusiasm, Effort, and a whole lot of passion. In exchange, we offer real career growth opportunities in a place where awesome work is rewarded.
What you'll do in your role.
In this role, you'll partner with the Store Manager to lead and develop your team as you make great things happen for your customers. Here are the details:

• It's up to you to infuse every Sales Rep with a serious passion for our products and our mission
• You'll also ensure that your customers get everything they need to make their experience unforgettable, and that means helping your team go the extra mile for their customers, solving the whole problem every time out
• No one likes to wait, and you make sure that customer wait times are as low as they can be
• You stay current on all our products, services, and promotions, and help your team do likewise
• You also help with sourcing talent and developing your store team through ongoing coaching and recognition
• Keeping customers happy means that you handle discounts and credits when appropriate
• Finally, you'll help in making sure the store always looks its best
What we are looking for:


• You've got some prior experience in both customer service and sales
• You've also got experience managing people, with the unique ability to lead and coach people to deliver great results
• People who know you would say you're an amazing communicator, able to interact like a pro with customers and teammates
• You're computer proficient, with the ability to use basic programs like MS Office
• A high school degree or GED is essential
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• Responsible for the Inventory Value Change Report and monitoring inventory by investigating count discrepancies daily especially those with significant financial consequences, determining the impact on shrinkage levels and communicating this to Store Manager regularly.
• Encourages all staff to do inventory corrections and fill-ins.
• Listens to customer complaints, examines returned merchandise, and resolves problems to restore and promote good public relations. Approves adjustments for defective merchandise.
• Advises sales workers on difficult, non-routine sales that include variable factors such as volume prices, technical expertise and multi-vendor sales.
• Demonstrates a positive can-do attitude. Supports and embraces all corporate change initiatives for the purpose of maintaining a strong and profitable company regardless of the economic climate.
• Must possess awareness and an understanding of the store’s budget as it pertains to the salary to sales goals established by the company.
• Knowledge of farm implementation equipment, parts and supplies either by educational program or practical use strongly preferred.
• Issues final approval on check discrepancies and approves special prices for merchandise sales to employees. Responsible for verifying all company funds and accounting for any discrepancies seeking immediate resolution while notifying appropriate personnel as indicated by cash handling procedures.
• Responsible for the successful completion of end of month store reporting of financial data.
• Participates in weekly walk through with Store Manager and maintains responsibility for ASC Warranty Program.
• Ability to respond as needed when an after-hours alarm goes off at retail store location; meeting and speaking with local law enforcement to permit an investigation and secure the property.
• Works directly with other retail store personnel, office personnel, and management personnel including Purchasing, HR, Payroll and IT to accomplish job duties.
QUALIFICATIONS & EDUCATION REQUIREMENTS
• Bachelor’s degree and two to four years related experience and/or training or equivalent combination of education and experience.
• Agriculture background either through educational program or practical experience strongly preferred
• 6 months – 1 year of previous management experience a plus
• 2+ years of previous retail experience
ADDITIONAL NOTES
Reports to the Store Manager on a daily basis and the Regional Supervisor as needed.

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