Automatically apply for jobs with Zippia

Upload your resume to get started.

Assistant retail store manager skills for your resume and career

Updated January 8, 2025

5 min read

Quoted experts

Xu Zhang Ph.D.,

Nina Woodard

Below we've compiled a list of the most critical assistant retail store manager skills. We ranked the top skills for assistant retail store managers based on the percentage of resumes they appeared on. For example, 9.4% of assistant retail store manager resumes contained store operations as a skill. Continue reading to find out what skills an assistant retail store manager needs to be successful in the workplace.

15 assistant retail store manager skills for your resume and career

1. Store Operations

Here's how assistant retail store managers use store operations:

Communicated clearly, concisely, and accurately in order to ensure effective store operations.
Maintained daily store operations and ensured tasks were completed effectively and efficiently.

2. Sales Floor

The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.

Here's how assistant retail store managers use sales floor:

Maximized store volume and profits by monitoring product flow and gross margin to determine proper product placement on the sales floor.
Coordinate the flow of merchandise to the sales floor, sales promotion activities and pricing of merchandise.

3. Cash Handling

Here's how assistant retail store managers use cash handling:

Expedite daily inventory procedures, cash handling/balancing, deposit fund reconciliation, and reporting to ensure minimal shrink.
Aided in shrink control by implementing procedures designed to identify and minimize profit-loss by assuring appropriate cash handling procedures.

4. Inventory Control

Here's how assistant retail store managers use inventory control:

Maintain proper inventory controls, facilitates inventory transaction and bulk counts.
Maintain proper inventory controls, facilitates inventory transactions and maintains compliance with

5. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant retail store managers use payroll:

Worked with the Store Manager on store sales goals, promotions, budgeting, payroll, in-store events, and scheduling.
Assisted manager in scheduling and budgeting of the entire staff's hours to stay within company's expectations for payroll expenditures.

6. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant retail store managers use customer service:

Provide excellent customer service and offered accurate information that allowed customer to be satisfied as well as make informed decisions.
Served as direct representative for escalated matters; addressed and resolved customer service issues for sustained satisfaction and retention.

7. Product Knowledge

Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.

Here's how assistant retail store managers use product knowledge:

Supervised 20 employees, scheduled hours, and trained them in product knowledge, sales, and in receiving shipments.
Developed and implemented in-store training exercises to assist with sales reps product knowledge and sales skills.

8. Retail Sales

Retail sales are the method to track consumer demand for finished goods by assessing the purchases of durable and non-durable products over a definite period. Data on retail sales is accumulated monthly by the U.S. Bureau of the Census.

Here's how assistant retail store managers use retail sales:

Develop and lead a professional retail sales team to ensure achievement of store revenue targets, operational goals and customer satisfaction.
Manage a team of 10 retail sales associates, from hiring, training, and monitoring sales growth.

9. Retail Store

Here's how assistant retail store managers use retail store:

Managed B2C retail store staff and sales for women's apparel boutique to achieve nearly $1 million in annual revenue.
Promoted to this position to train and supervise up to 20 customer care and sales representatives in a retail store.

10. Customer Satisfaction

Here's how assistant retail store managers use customer satisfaction:

Assist store manager with operations and customer support ensuring quality service, customer satisfaction, and profitability.
Supervised all store activities in an orderly and professional manner as to ensure maximum customer satisfaction.

11. POS

POS is an abbreviation of "Point of Sale" which is the time and place where a customer completes a transaction. It can either be a physical shop that consists of POS terminals or a virtual shop. A POS system helps simplify the retail functions and track important sales data.

Here's how assistant retail store managers use pos:

Hired, trained and scheduled the staff to serve the customers and operate the POS system.
Utilized the IS -Retail application to complete and process all sales and services at POS.

12. Cash Management

Here's how assistant retail store managers use cash management:

Maintained store organization and cash management.
Performed all cash management and assets protection controls.

13. Sales

Here's how assistant retail store managers use sales:

Drafted and implemented a Personal Banker and Teller Sales and Services Operational Manual for uniformity and consistency of business.
Utilize Quarterly Sales plans and identify specific performing categories to maximize results to deliver exceptional store and departmental sales.

14. Loss Prevention

The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.

Here's how assistant retail store managers use loss prevention:

Worked closely with Company Vice President, Chief Operations Office, Loss Prevention Directors, and Company Buyers.
Assisted Store Manager with hiring, scheduling, training, loss prevention.

15. HR

HR stands for human resources and is used to describe the set of people who work for a company or an organization. HR responsibilities revolve around updating employee records and carrying out management processes like planning, recruitment, evaluation, and selection processes. HR is a key contributor to any company or organization's growth as they are in charge of hiring the right employees, processing payrolls, conducting disciplinary actions, etc.

Here's how assistant retail store managers use hr:

Assist the store manager in personnel actions including performance reviews, disciplinary action with guidance from management and HR.
Resolved customers service issues.-Maintained all HR responsibilities.

What skills help Assistant Retail Store Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What skills stand out on assistant retail store manager resumes?

Xu Zhang Ph.D.

Chair, Farmingdale State College

I believe the most important attributes employers seek on a resume remain the same-problem solving skills, team work skills, analytical/quantitative skills, verbal and written communication skills. However, given the pandemic or any other unexpected shock to work environment, how to quickly and efficiently adapt to new work modes can be a very valuable attribute standing out on resume.

What assistant retail store manager skills would you recommend for someone trying to advance their career?

Nina Woodard

Senior Career Development Specialist, Belmont University

For entertainment, digital marketing and content creation skills are critical. Even if a role isn't specifically connected to digital marketing, social media is almost always involved in most entry-level roles. We strongly encourage students and recent graduates to learn basic graphic design platforms, video editing and audio editing. Learning how to maximize impact on social media platforms such as YouTube, Instagram or TikTok is also a worthy investment of time. There's a wide range of self-paced training resources online, many available for free or at reduced costs for students.

What type of skills will young assistant retail store managers need?

Craig Nathanson Ph.D.

Adjunct Lecturer, Sonoma State University

I see the essential human skills gaining importance to build a new post-covid work life. These include creativity, leading and working in teams, writing, speaking, being self-aware, and lowering bias and networking; career branding as critical areas for graduates to focus on now.

Do you want to know more?

List of assistant retail store manager skills to add to your resume

The most important skills for an assistant retail store manager resume and required skills for an assistant retail store manager to have include:

Store Operations
Sales Floor
Cash Handling
Inventory Control
Payroll
Customer Service
Product Knowledge
Retail Sales
Retail Store
Customer Satisfaction
POS
Cash Management
Sales
Loss Prevention
HR
Retail Environment

Bank Deposits
Sales Performance
Wireless Products
Sales Associates
Sales Results
Cleanliness
Store Appearance
Store Policies
Customer Escalations
Sales Reports
Store Associates
Store Opening
Customer Relations
Inventory Management
Store Inventory
Sales Techniques

Customer Issues
Cash Control
Customer Complaints
Merchandise Displays
Disciplinary Actions
Customer Inquiries
Retail Locations
Store Sales
Sales Objectives
Training Sessions
Cash Registers
Payment Transactions
Cash Drawers
Technical Troubleshooting

Updated January 8, 2025

Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

Browse executive management jobs