Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
What is an assistant service manager and how to become one
Assistant service managers assist and support managers in the customer service department. They take on duties ranging from dealing with complaints from customers to monitoring service inquiries. As an assistant service manager, you are to assist with the management of staff. It is expected that you also administer payroll and maintain records.
The minimum educational requirement to qualify for this job is a bachelor's degree in business. Sometimes, a high school diploma with work experience could work for some entry-level positions. This job is best suited to someone with great customer service experience and skills. Therefore, possessing communication skills, strategic skills, and problem-solving abilities is very expedient. The highest-paid for this role earns about $69,000 annually.
What general advice would you give to an assistant service manager?
Jaunelle Celaire
Chair, Professor of Voice, University of Alaska Fairbanks
Avg. Salary $48,923
Avg. Salary $59,228
Growth rate 6%
Growth rate 0.3%
American Indian and Alaska Native 0.64%
Asian 5.23%
Black or African American 9.97%
Hispanic or Latino 18.67%
Unknown 4.72%
White 60.77%
Genderfemale 29.02%
male 70.98%
Age - 48American Indian and Alaska Native 3.00%
Asian 7.00%
Black or African American 14.00%
Hispanic or Latino 19.00%
White 57.00%
Genderfemale 47.00%
male 53.00%
Age - 48Stress level is high
7.1 - high
Complexity level is advanced
7 - challenging
Work life balance is fair
6.4 - fair
Assistant service manager career paths
Key steps to become an assistant service manager
Explore assistant service manager education requirements
Start to develop specific assistant service manager skills
Skills Percentages Strong Customer Service 18.70% POS 15.59% Customer Issues 10.08% Customer Complaints 9.22% Cash Handling 8.74% Complete relevant assistant service manager training and internships
Accountants spend an average of 6-12 months on post-employment, on-the-job training. New assistant service managers learn the skills and techniques required for their job and employer during this time. The chart below shows how long it takes to gain competency as an assistant service manager based on U.S. Bureau of Labor Statistics data and data from real assistant service manager resumes.Research assistant service manager duties and responsibilities
- Hire to manage and organize BMW, Volvo and VW parts departments.
- Manage both the service department and parts department for a busy Mazda dealership.
- Manage a service and parts department of a high volume RV and marine dealer.
- Implement strategic merchandising plans to achieve revenue objectives and reduce expenditures while ensuring payroll remain within budget.
Prepare your assistant service manager resume
When your background is strong enough, you can start writing your assistant service manager resume.
You can use Zippia's AI resume builder to make the resume writing process easier while also making sure that you include key information that hiring managers expect to see on an assistant service manager resume. You'll find resume tips and examples of skills, responsibilities, and summaries, all provided by Zippi, your career sidekick.
Choose from 10+ customizable assistant service manager resume templates
Build a professional assistant service manager resume in minutes. Browse through our resume examples to identify the best way to word your resume. Then choose from 10+ resume templates to create your assistant service manager resume.
Apply for assistant service manager jobs
Now it's time to start searching for an assistant service manager job. Consider the tips below for a successful job search:
- Browse job boards for relevant postings
- Consult your professional network
- Reach out to companies you're interested in working for directly
- Watch out for job scams
How did you land your first assistant service manager job
Are you an assistant service manager?
Share your story for a free salary report.
Average assistant service manager salary
The average assistant service manager salary in the United States is $48,923 per year or $24 per hour. Assistant service manager salaries range between $31,000 and $76,000 per year.
What am I worth?
How do assistant service managers rate their job?
Assistant service manager reviews
I have leadership skills I always hire employees who like to work in a team I like to see sales increase and love to see the best customer service is given
Working as a service manager i am able to be myself and reconize my own self worth
I dont like the bullshit that goes on in oginazations like people pissing on eachothers shoes just to get ahead
Helping people understand that they are not alone and to be able to help rebuild them inside and out.. It starts with understanding and compassion to let the victim/ survivor to know they have someone to reach out to.
Updated January 8, 2025
