Assistant service managers assist and support managers in the customer service department. They take on duties ranging from dealing with complaints from customers to monitoring service inquiries. As an assistant service manager, you are to assist with the management of staff. It is expected that you also administer payroll and maintain records.
The minimum educational requirement to qualify for this job is a bachelor's degree in business. Sometimes, a high school diploma with work experience could work for some entry-level positions. This job is best suited to someone with great customer service experience and skills. Therefore, possessing communication skills, strategic skills, and problem-solving abilities is very expedient. The highest-paid for this role earns about $69,000 annually.
There is more than meets the eye when it comes to being an Assistant Service Manager. For example, did you know that they make an average of $24.59 an hour? That's $51,138 a year!
Between 2018 and 2028, the career is expected to grow 6% and produce 150,600 job opportunities across the U.S.
There are certain skills that many Assistant Service Managers have in order to accomplish their responsibilities. By taking a look through resumes, we were able to narrow down the most common skills for a person in this position. We discovered that a lot of resumes listed Leadership skills, Management skills and Time-management skills.
If you're interested in becoming an Assistant Service Manager, one of the first things to consider is how much education you need. We've determined that 44.7% of Assistant Service Managers have a bachelor's degree. In terms of higher education levels, we found that 4.8% of Assistant Service Managers have master's degrees. Even though some Assistant Service Managers have a college degree, it's possible to become one with only a high school degree or GED.
Choosing the right major is always an important step when researching how to become an Assistant Service Manager. When we researched the most common majors for an Assistant Service Manager, we found that they most commonly earn Bachelor's Degree degrees or Associate Degree degrees. Other degrees that we often see on Assistant Service Manager resumes include High School Diploma degrees or Diploma degrees.
You may find that experience in other jobs will help you become an Assistant Service Manager. In fact, many Assistant Service Manager jobs require experience in a role such as Service Advisor. Meanwhile, many Assistant Service Managers also have previous career experience in roles such as Service Manager or Assistant Manager.