Research Summary. Below we've compiled a list of the most important skills for an assistant shift supervisor. We ranked the top skills based on the percentage of assistant shift supervisor resumes they appeared on. For example, 16.4% of assistant shift supervisor resumes contained customer service as a skill. Let's find out what skills an assistant shift supervisor actually needs in order to be successful in the workplace.

  • The most common hard skill for an assistant shift supervisor is customer service. 16.4% assistant shift supervisors have this skill on their resume.
  • The second most common hard skill for an assistant shift supervisor is safety procedures appearing on 11.7% of resumes. The third most common is food safety on 8.7% of resumes.
  • Three common soft skills for an assistant shift supervisor are communication skills, detail oriented and physical stamina.

Below we've compiled a list of the most important skills for an assistant shift supervisor. We ranked the top skills based on the percentage of assistant shift supervisor resumes they appeared on. For example, 16.4% of assistant shift supervisor resumes contained customer service as a skill. Let's find out what skills an assistant shift supervisor actually needs in order to be successful in the workplace.

15 Essential Assistant Shift Supervisor Skills For Your Resume And Career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how customer service is used on assistant shift supervisor resumes:
  • Received Certificate of Appreciation for demonstrating exemplary customer service and taking on additional duties as relief dispatcher and ensuring safe environment.
  • Provided excellent customer service and ensured compliance with all health and safety guidelines, company policies and operational procedures.
  • Implement daily standards and methods in legendary customer service measuring effectively operational processing in maintaining appraisal staff development.
  • Provided effective customer service in a fast-paced environment with constantly changing priorities.
  • Delivered excellent face to face customer service and successful complaint resolutions.

2. Safety Procedures

Safety procedures are a set of standardized procedures, that ensures minimal to no risk to people, resources, and the work environment. A company follows the step-by-step safety procedures as it they not only keep the customers and the employees safe, but also help in avoiding legal claims.

Here's how safety procedures is used on assistant shift supervisor resumes:
  • Ensured safety procedures on food handling, lifting, and cleaning were properly followed to law and company standards.
  • Ensured the restaurant's safety and security throughout shift; ensured employees followed safety procedures.
  • Inventory ManagementStaff TariningDaily Cash ManagementDaily DepositStaff Shift Schedule Customer Service Food Safety Procedures
  • Assured HazMat waste was securely stored and arranged for appropriate pick-up, according to classification and following safety procedures and regulations.
  • Followed food safety procedures according to company policies and health and sanitation regulations.

3. Food Safety

Here's how food safety is used on assistant shift supervisor resumes:
  • Oversee employees work in front and back house to ensure compliance with company policies, regulations, and Food Safety Guidelines.
  • Oversee several product orders, train new employees, perform store audits, food safety certified, manage store.
  • Implemented training procedures, food safety, and equipment handling for all new associates and managers.
  • Received highest food safety score of 96 in district
  • Communicated as a liaison between management and production solutions for food safety, energy utilization and general safety.

And if you’re looking for a job, here are the five top employers hiring now:

  1. US Air Conditioning Distributors Jobs (17)
  2. The GEO Group Jobs (30)
  3. CVS Health Jobs (130)
  4. Panera Bread Jobs (29)
  5. Rite Aid Jobs (69)

4. CPR

Cardiopulmonary resuscitation or CPR is a medical procedure that involves chest compression to help a patient breathe. This artificial ventilation helps in keeping the brain function in place and regulates blood throughout the body. CPR is a lifesaving procedure that is used in emergencies.

Here's how cpr is used on assistant shift supervisor resumes:
  • Maintain yearly proficiency and qualification on sidearm, shotgun and CPR.
  • Certified in CPR, 1st Aid and Personal Protection.
  • Perform CPR Work as part of a team of Physicians, Nurses and other health care professionals to manage patient care.
  • Earned First Aid and CPR Instructor Certification to allow for in-house employee training (2012).
  • Certified in CPR, Emergency Medical Dispatch, Missouri Uniform Law Enforcement System, & APCO

5. Direct Supervision

Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.

Here's how direct supervision is used on assistant shift supervisor resumes:
  • Assist in the direct supervision of the administrative and operational security activities in a correctional facility.
  • Provide direct supervision to assigned Residential Caseworkers and Support Workers.
  • Completed written evaluations on all assign staff under my direct supervision for the professional growth and development of their careers.
  • Direct supervision of officers assigned to shift.
  • Direct supervision of the day-to-day operations of a 75 machine Injection Molding manufacturing operation.

7. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how payroll is used on assistant shift supervisor resumes:
  • Assisted with payroll administration, department correspondence and other management activities as directed.
  • Developed and supervised employee work schedules and monitored payroll daily to stay within strict corporate guidelines.
  • Maintained and verified the payroll punches including input of vacation time into the payroll system.
  • Maintained attendance records, calculating time cards, and payroll for all three shifts.
  • Maintain and manage employee records, including payroll, training, and disciplinary reprimands.

8. Disciplinary Actions

Disciplinary actions refer to a corrective measure taken against an employee for unsatisfactory behavior. Many work environments have a tiered system for disciplinary action, where the first warning is verbal and the second is written. Disciplinary action may be given after a weak performance review, a violation of company rules and policies, or a poor customer review.

Here's how disciplinary actions is used on assistant shift supervisor resumes:
  • Revised and improved the employee manual covering issues including Code of Conduct, FMLA, and disciplinary actions.
  • Maintained time sheets, performance evaluations, disciplinary actions, and other functions of an acting supervisor.
  • Assisted in interviewing, and hiring crew as well as performance appraisals and disciplinary actions.
  • Maintained the centers Operational Guidelines which includes attendance policy, FMLA, and disciplinary actions.
  • Provide support and coaching to staff regarding behavioral and clinical expectations during shift and through performance evaluations and disciplinary actions.

9. Personnel Issues

Here's how personnel issues is used on assistant shift supervisor resumes:
  • Collaborated with the Production Manager and others within the company to identify and resolve personnel issues within the 2nd shift.
  • Addressed all personnel issues promptly and professionally.

10. Emergency Situations

Here's how emergency situations is used on assistant shift supervisor resumes:
  • Coordinated expedient response to emergency situations such as fire, safety hazards, and threats to life and property.
  • Identify and react to in-store repairs and emergency situations.
  • Helped toll collectors in any problems or emergency situations.
  • Respond quickly and calmly to emergency situations.
  • Initial contact for media request in regards to investigations and developing emergency situations.

11. Correctional Facility

A correctional facility is a place where people who commit crimes and have been lawfully arrested are kept for some time. The facility is also reserved to correct bad behaviors in citizens of a particular region. A correctional facility can be a prison, jail, penitentiary, detention center, or any other building exclusive for housing incarcerated people (people sentenced to jail terms by law).

Here's how correctional facility is used on assistant shift supervisor resumes:
  • Supervised and secured facility Received comprehensive training for operating inside a correctional facility environment
  • Maintained the security of the correctional facility and the safety of employees, visitors, and other prisoners.

12. Safety Standards

Here's how safety standards is used on assistant shift supervisor resumes:
  • Supervised kitchen helpers and monitored compliance with health and safety standards.
  • Maintained all OSHA safety standards and provided ongoing education in safety practices.
  • Conducted in-store and departmental audits with Assistant Store Managers reflecting department-level and store-level shrink, safety standards and staff knowledge.
  • Ensured food safety standards for production and service aspects of business utilizing food industry sanitary practices and guidelines.
  • Followed blueprints and installation specifications for approximately 25different trailer models and adhered to quality and safety standards in meeting production quotas.

13. Incident Reports

An Incident Report, in a medical facility such as hospitals and nursing homes, is a type of paperwork filled out immediately after and in the case of an incident of some sort, with the goal of describing the incident and its consequences, as well as the measurements taken after or during the incident, as well as any other information relevant to said incident. Such an incident might be a patient acting out or a patient being injured.

Here's how incident reports is used on assistant shift supervisor resumes:
  • Provide shift assignments, review officers daily activity logs and incident reports for accuracy and completion.
  • Prepare a shift supervisor's packet, including daily logs and computerized incident reports.
  • Ensured all daily shift reports and incident reports were correct and submitted on time.
  • Created and maintained daily safety incident reports, and lost and founds.
  • Coordinate and write all incident reports and documents for court records.

14. Product Quality

Product quality is the basic element of a business. It means to add features in a product or service in such a way that it meets the needs and wants of the customers. Enhancing the product quality also means improve the goods from any existing defects to ensure customer satisfaction.

Here's how product quality is used on assistant shift supervisor resumes:
  • Performed lab tests to determine product quality
  • Assisted the supervisor with the operations of stocking and inventory while overseeing product quality control.
  • Assisted upper management with continually monitoring store and took appropriate action to ensure product quality and service standards were consistently met.
  • Assist with monitoring product quality, product inventories, production rates, delivery schedules and coordinating /prioritizing of emergency maintenance resources.
  • Trained and provided direction to employees regarding operational and procedural requirements or issues in order to maintain product quality and cleanliness.

15. Computer System

Here's how computer system is used on assistant shift supervisor resumes:
  • Trained and authorized to access and enter data on BOP Sentry computer system.
  • Assisted customers, maintained inventory, operated computer systems, counted/deposited money, ensured employee integrity, kept restaurant clean.
  • Developed excellent computer skills by operating high powered lasers, and an extensive and highly complicated computer system.
  • Eliminated unplanned outages of computer systems by establishing coordination of change related activities across Information Technology teams.
  • Expedite food orders; input multiple back-to-back orders into computer system while insuring accurate delivery to customer.
What skills help Assistant Shift Supervisors find jobs?
Tell us what job you are looking for, we’ll show you what skills employers want. Get Started
The eight most common skills based on Assistant Shift Supervisor resumes in 2023.

skills are in demand

Skill Page Callout

Jobs With Trending Skills

Assistant Shift Supervisor Jobs You Might Like

Assistant Shift Supervisor Skills

List Of Skills To Add To Your Assistant Shift Supervisor Resume

According to recent trends, the most relevant assistant shift supervisor Resume Keywords for your resume are:

  • Customer Service
  • Safety Procedures
  • Food Safety
  • CPR
  • Direct Supervision
  • Legal Rights
  • Payroll
  • Disciplinary Actions
  • Personnel Issues
  • Emergency Situations
  • Correctional Facility
  • Safety Standards
  • Incident Reports
  • Product Quality
  • Computer System
  • Customer Complaints
  • Customer Satisfaction
  • Inventory Control
  • Food Preparation
  • Bank Deposits
  • Loss Prevention
  • POS
  • Performance Evaluations
  • Sales Floor
  • Food Service
  • Store Operations
  • Food Cost
  • Performance Reviews
  • Cash Drawers
  • CCA
  • Customer Inquiries
  • Customer Orders
  • Store Management
  • Excellent Guest
  • Inventory Management
  • Control Procedures
  • Customer Issues
  • Leadership
  • Inventory Counts
  • Emergency First Aid
  • Cash Control
  • Quality Customer Service
  • Food Orders
  • Pepper Spray
  • Employee Scheduling

Assistant Shift Supervisor jobs

Ready To Start Your Assistant Shift Supervisor Resume?

Choose Your Current Work Experience To Start Creating Your Resume

Entry Level icon

Entry Level

Junior Level icon

Junior Level

Mid Level icon

Mid Level

Senior Level icon

Senior Level

Management icon


Executive icon


Online Courses For Assistant Shift Supervisors

One of the best ways to acquire the skills needed to be an assistant shift supervisor is to take an online course. We've identified some online courses from Udemy and Coursera that will help you advance in your career. Since assistant shift supervisors benefit from having skills like customer service, safety procedures, and food safety, we found courses that will help you improve these skills.

Advertising Disclosure

1. Food Safety for Managers and Supervisors


The Highfield Food Safety Level 3 syllabus presented in two hours of video tutorials. Boost your food safety knowledge...

2. ISO 22000. Food Safety Management System.


Learn about hazard identification and assessment, PRPs, Critical Control Points, and the requirements in ISO 22000:2018...

3. Supervisor Leadership Skills for a Safe Workplace


Learn safety communication skills to foster safety accountability, responsibility and correct safety behaviours...

4. Fun food safety and sanitation course


The food safety course will help prepare you for safely working in a kitchen and food handler tests like Servesafe...

5. HACCP - Hazard Analysis Critical Control Point Certification


Food Safety Preventive System (HACCP System) for ISO 22000...

6. Fire Safety and Prevention Planning


Become an expert in understanding "Fire Safety" and "Prevention Planning" for your workplaces and organizations...

7. Complete Health and Safety Auditor Course. OHSAS 18001.


How to implement and audit a health & safety management system and obtain certification to OHSAS 18001 Standard...

8. OSHA Safety Pro: Trenching Excavation & Soil Mechanics


A quick yet detailed certification in OSHA safety with a focus on Trenching, Excavation, & Soil Mechanics...

9. ISO 45001. Occupational Health & Safety management system


Build a career in occupational health & safety. Learn the requirements of ISO 45001...

10. Operational Risks Management ORM


Operational Risks Management ORM Case Studies for Risk Management, Compliance, Audit, IS Security, Banking Professionals...

11. OSHA Workplace Safety (General Industry 6 Hr Class)


Learn the requirements and standards associated with OSHA and workplace safety. Safety best practices for the workplace...

12. ISO 22000:2018 - Food Safety Management System (FSMS)


The Pioneer Training Course on ISO 22000 & Food Safety Lectures on Terms, Clauses, Transition 100% Standard Coverage...

13. Customer Service


How to Approach New Customers and Maintain Existing Ones...

14. OSHA Safety Pro: Personal Protective Equipment


Impress management or get that job with you your ability to display life and dollar saving work place safety practices...

15. Occupational Health & Safety Training


Workplace Health and Safety Course For Employees & Managers...

16. Fire Safety: Become A Fire Safety Expert


Become an expert in Fire Safety, Fire Hazards Control, Fire Evacuation Plans, and Fire Risk Assessment...

17. Basic Fire Safety Awareness


Basic Fire Safety Awareness - Your Gateway towards Career in Fire Safety...

18. OSHA Safety Pro: Deadly Concrete Dust. Crystalline Silica.


OSHA's General, Construction, and Maritime Industries Hazard Prevention and Safety Standard...

19. ISO 22000 (HACCP and PRPs) for Food Safety


Standards, analysis, control points, and risk management related to ISO 22000 for food industry professionals...

20. Customer Service Mastery: Delight Every Customer


Master Customer Service using this practical customer care course...

resume document icon

Ready To Build Your Resume?

resume document icon

Ready To Build Your Resume?