What does an assistant shop manager do?
An assistant shop manager works together with the shop manager in overseeing shop operations, ensuring everything runs smoothly and efficiently. They usually perform administrative support tasks such as preparing and processing documentation and invoices, maintaining records, handling calls and correspondence, managing schedules, and updating databases. There are also instances when they must liaise and negotiate with suppliers and distributors, building positive relationships in the process. Moreover, in the absence of the manager, an assistant shop manager may take over their duties for the time being to maintain smooth workflow operations.
Assistant shop manager responsibilities
Here are examples of responsibilities from real assistant shop manager resumes:
- Promote from associate to manage several departments including jewelry, housewares, automotive and electronics.
- Conduct geotechnical and geological investigations and mineral resource evaluations for commercial, industrial and governmental clients using the above-mentioned drilling techniques.
- Work with the QC department performing PMI checks, and supervise hydro and pneumatic testing.
- Operate QuickBooks to create purchase order and log inventory.
- Supervise the shop, and clean A/C filters, and repair them.
- Inspect and charge A/C systems on M915 tractors; prevent and reduce heat injuries during convoy missions.
- Attend fashion shows (Nike, Adidas, Wilson, etc . )
- Direct merchandising teams to enhance the Nike visual merchandising directives and create a quality, consistent mobile pro shop experience.
- Administer performance management by diagnosing improvement opportunities, providing effective feedback, coaching, and corrective action plans.
Assistant shop manager skills and personality traits
We calculated that 17% of Assistant Shop Managers are proficient in Sales Floor, Payroll, and Loss Prevention.
We break down the percentage of Assistant Shop Managers that have these skills listed on their resume here:
- Sales Floor, 17%
Constructed and assembled prefabricated display properties; producing merchandise displays in windows and showcases, and on sales floor.
- Payroll, 9%
Assisted manager in supervising employees.-Conducted inventory.-Ran parts counter.-Aided in the shop area with light mechanical duties.-Made schedules-Processed payroll occasionally.
- Loss Prevention, 7%
Trained associates on POS and ticketing systems, sales techniques and loss prevention.
- Phone Calls, 6%
Provide excellent customer service - Greeting customers - Organize clothing - Cashier - Stock - Answering phone calls regarding our products
- Shop Operations, 5%
Truck Shop Operations including Warranty Operations
- Customer Satisfaction, 5%
Coordinated and supervised daily operations to ensure employee performance and customer satisfaction.
Most assistant shop managers use their skills in "sales floor," "payroll," and "loss prevention" to do their jobs. You can find more detail on essential assistant shop manager responsibilities here:
The three companies that hire the most assistant shop managers are:
- Driven Brands405 assistant shop managers jobs
- Bath & Body Works35 assistant shop managers jobs
- Gap Inc.8 assistant shop managers jobs
Compare different assistant shop managers
Assistant shop manager vs. Shop lead
A shop lead is responsible for overseeing their crew. They ensure the safety of their crew by giving regular training. They also ensure the quality and quantity of the work put out by the shop. They manage the daily work of their shop, assist machinists, report to shop managers, and handle customer service.
These skill sets are where the common ground ends though. The responsibilities of an assistant shop manager are more likely to require skills like "tip," "sales floor," "payroll," and "loss prevention." On the other hand, a job as a shop lead requires skills like "customer service," "math," "safety regulations," and "cash handling." As you can see, what employees do in each career varies considerably.
On average, shop leads reach similar levels of education than assistant shop managers. Shop leads are 1.6% less likely to earn a Master's Degree and 0.1% less likely to graduate with a Doctoral Degree.Assistant shop manager vs. Co-manager
A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.
In addition to the difference in salary, there are some other key differences worth noting. For example, assistant shop manager responsibilities are more likely to require skills like "tip," "phone calls," "shop operations," and "retail sales." Meanwhile, a co-manager has duties that require skills in areas such as "customer service," "food safety," "perform routine maintenance," and "store sales." These differences highlight just how different the day-to-day in each role looks.
On average, co-managers earn a higher salary than assistant shop managers. Some industries support higher salaries in each profession. Interestingly enough, co-managers earn the most pay in the retail industry with an average salary of $64,497. Whereas assistant shop managers have higher pay in the hospitality industry, with an average salary of $38,672.In general, co-managers achieve similar levels of education than assistant shop managers. They're 1.4% more likely to obtain a Master's Degree while being 0.1% less likely to earn a Doctoral Degree.Assistant shop manager vs. Dept manager
A department manager is responsible for monitoring the operations of the assigned department, ensuring the maximum productivity and optimal performance of the staff. Department managers also coordinate with business partners, clients, and customers, as well as identifying business opportunities to drive more revenues and increase profitability. They handle department budgets and maintain the proper allocation of resources to support project management and deliverables. A department manager must have excellent communication and leadership skills, managing the staff's needs, and providing excellent support.
There are many key differences between these two careers, including some of the skills required to perform responsibilities within each role. For example, an assistant shop manager is likely to be skilled in "tip," "phone calls," "shop operations," and "customer satisfaction," while a typical dept manager is skilled in "customer service," "pallet jack," "jewelry," and "cycle counts."
Dept managers earn the highest salary when working in the retail industry, where they receive an average salary of $38,046. Comparatively, assistant shop managers have the highest earning potential in the hospitality industry, with an average salary of $38,672.Most dept managers achieve a similar degree level compared to assistant shop managers. For example, they're 0.8% more likely to graduate with a Master's Degree, and 0.4% more likely to earn a Doctoral Degree.Assistant shop manager vs. Assistant manager/manager training
An assistant manager/manager of training performs various support tasks to assist with maintaining smooth workflow operations, learning management skills along the way. They participate in setting goals and guidelines, establishing timelines and budgets, liaising with internal and external parties, delegating responsibilities among staff, and monitoring the daily operations, solving issues and concerns should there be any. They also perform clerical tasks such as organizing files, preparing and processing documents, handling calls and correspondence, and running errands as needed.
Types of assistant shop manager
Updated January 8, 2025