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Assistant site manager skills for your resume and career

Updated January 8, 2025
6 min read
Quoted expert
Pieter Van Der Have
Assistant site manager example skills
Below we've compiled a list of the most critical assistant site manager skills. We ranked the top skills for assistant site managers based on the percentage of resumes they appeared on. For example, 31.9% of assistant site manager resumes contained customer service as a skill. Continue reading to find out what skills an assistant site manager needs to be successful in the workplace.

15 assistant site manager skills for your resume and career

1. Customer Service

Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Here's how assistant site managers use customer service:
  • Manage an extremely fast paced facility of over 30 employees while providing excellent customer service and always maintaining customer satisfaction.
  • Handle customer service issues; resolved customer concerns quickly and efficiently, presenting a personable demeanor while maintaining professionalism.

2. Leadership

Here's how assistant site managers use leadership:
  • Provided leadership, guidance, and support to resolve issues and ensure training for 40 Staff and 400+ students annually.
  • Counseled and provided guidance and leadership to Marines with personal situations, and directed them to appropriate agencies for assistance.

3. Customer Complaints

Here's how assistant site managers use customer complaints:
  • Respond to and resolve any customer complaints, vehicle claims and service discrepancies.
  • Oversee the inflow and storage of product -Direct product flow for processing -Schedule and direct customer deliveries -Resolve customer complaints

4. Payroll

Payroll is the sum of all the compensation that an organization has to pay to employees at a specified time. Payroll is managed by the finance or HR department while small business owners may handle it themselves. Payroll isn't fixed as it varies every month due to sick leaves, overtime, etc.

Here's how assistant site managers use payroll:
  • Supervised payroll and electronic academic files.
  • Recorded worker hours for bi-weekly payroll

5. Safety Policies

Safety policies are the rules and codes of conduct developed by an organization to ensure workplace safety.

Here's how assistant site managers use safety policies:
  • Adhered to strict government safety policies and regulations
  • Manage safety policies for our residential site and attend monthly safety meetings.

6. Customer Satisfaction

Here's how assistant site managers use customer satisfaction:
  • Maintained open communication with management on customer concerns to ensure customer satisfaction.
  • Solved all major customer problems and queries that subordinates were not able to solve, resulting in increased customer satisfaction.

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7. Machine Operation

Here's how assistant site managers use machine operation:
  • Developed monthly management reports, conducted compliance audits, and conducted training session on workflow and machine operations.
  • Provide training to a range of 2-10 employees on workflow and machine operations when necessary.

8. Maintenance Issues

Here's how assistant site managers use maintenance issues:
  • Provide clarifications and assistance to residents during all parts of lease paperwork and maintenance issues.
  • Compiled information to create a Standard Operating Procedure Coordinated maintenance issues with the engineering staff and unit owners for repairs.

9. Logistics

Logistics is a complete organization and implementation of a problem. Logistics are often considered in a complex business operation, as some works need detailed plannings. Logistics are also used in military action.

Here's how assistant site managers use logistics:
  • Developed detailed knowledge of all areas of construction management, including purchasing, site management and logistics.
  • Trained all new-hires in material logistics on RTCIS (Real Time Control of Inventory System) computerized inventory tracking system.

10. Quality Standards

Quality standards are a specific level of standards of products that are set by the companies for the customers that have to be met and maintained throughout the process until the time of delivery. Quality standards are information that includes the customer's requirements, guidelines, and characteristics for the needed final product or service.

Here's how assistant site managers use quality standards:
  • Trained team on quality standards and project-specific systems orientation.
  • Maintained quality of all operations and evaluating the performance of all clerks against quality standards.

11. Direct Reports

Here's how assistant site managers use direct reports:
  • Supervised 15 direct reports and directed consulting psychiatrists, psychologists, and nurses.
  • Maintain efficient workflow by holding direct reports accountable employees for quality and efficiency of their work.

12. Property Management

Property management is the regular oversight of commercial, residential, or industrial real estate by a third-party contractor. Property management includes the day-to-day care of the property, fixing minor and major issues, and monitoring the security of the property.

Here's how assistant site managers use property management:
  • Help ensure professional dialect between Board of Directors and Property Management Company.
  • Accessed HMI property management software application and recorded client activities.

13. Inventory Management

Here's how assistant site managers use inventory management:
  • Oversee household funds and expenditures, facility maintenance, inventory management, and ensure residential plans are implemented and properly documented.
  • Established proficiency within the TRAX system in order to capitalize on the system for optimal use as an inventory management tool.

14. Assist Site

Here's how assistant site managers use assist site:
  • Assist Site Manager with providing superior customer assistance and administrative functions in accordance with all company mandated procedures and standards.
  • Assist Site chief in employee's 90 days evaluations as well as, short falls and short comings.

15. Site Operations

Site operations are tasks that include the maintenance and improvement of on-site systems, physical operations, technical systems, and machinery inspections. Site operations are generally conducted by site technicians in collaboration with other engineering teams.

Here's how assistant site managers use site operations:
  • Maintained site supply inventory levels proficiently to ensure no interruptions in site operations.
  • Maintained site Operations Manual and records management.
top-skills

What skills help Assistant Site Managers find jobs?

Tell us what job you are looking for, we’ll show you what skills employers want.

What hard/technical skills are most important for assistant site managers?

Pieter Van Der Have

Chair, Construction and Building Sciences (CBS), Program Coordinator & Instructor, Facilities Management Programs, Weber State University

Up-to-date computer skills are certainly desirable. I don't necessarily recommend that a p.m. have plumbing or electrical skills, though a general understanding of building systems could frequently be very useful.
Do you want to know more?
Read more about what experts have to say about assistant site manager

List of assistant site manager skills to add to your resume

Assistant site manager skills

The most important skills for an assistant site manager resume and required skills for an assistant site manager to have include:

  • Customer Service
  • Leadership
  • Customer Complaints
  • Payroll
  • Safety Policies
  • Customer Satisfaction
  • Machine Operation
  • Maintenance Issues
  • Logistics
  • Quality Standards
  • Direct Reports
  • Property Management
  • Inventory Management
  • Assist Site
  • Site Operations
  • Facilities Management
  • Incident Reports
  • Inventory Control
  • Construction Sites
  • Bank Deposits
  • Performance Reviews
  • Customer Relations
  • Disciplinary Actions
  • DOD
  • HR
  • Front Desk
  • KPI
  • HUD
  • Resident Relations
  • Sops
  • Administrative Functions
  • HVAC
  • Ricoh
  • Office Equipment
  • PowerPoint
  • Construction Projects
  • QA
  • Rental Payments
  • USDA
  • PPE
  • Evictions
  • Customer Issues
  • FedEx
  • IRS

Updated January 8, 2025

Zippia Research Team
Zippia Team

Editorial Staff

The Zippia Research Team has spent countless hours reviewing resumes, job postings, and government data to determine what goes into getting a job in each phase of life. Professional writers and data scientists comprise the Zippia Research Team.

Updated January 8, 2025

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