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Spa Manager
Dermafix Spa
Assistant spa manager job in Columbus, OH
Sales Manager URGENT!!
Our spa is on the lookout for a dedicated and passionate sales expert to join our team as a Sales Manager; you'll play a vital role in promoting and selling our range of treatments, packages, and skincare regimens while providing expert advice to customers and meeting sales targets through exceptional customer service. Your goal will be to increase bookings, expand our client base, and ensure the overall success of our spa services.
Benefits:
If you are willing to relocate to any of our other location then tickets, gas etc. will be provided by the company itself.
Key Responsibilities:
-Develop and implement sales strategies to achieve revenue goals and expand our client base.
-Build and maintain strong relationships with both new and existing clients to ensure repeat business and customer satisfaction.
-Exceed sales targets, providing training, guidance, and support as needed.
-Ensure exceptional service and customer experience by handling client inquiries, managing complaints, and ensuring that each customer leaves satisfied.
-Monitor sales performance and prepare regular reports for upper management, identifying trends and areas for improvement.
-Collaborate with the team to develop promotions, packages, and strategies to attract new customers and retain existing ones.
-Maintain a thorough understanding of all spa services, treatments, and packages to effectively sell them to clients.
Requirements:
-Proven experience in sales or business development, preferably in the wellness, spa, or hospitality industry.
-Strong leadership skills with a track record of managing a team to success.
-Exceptional communication and interpersonal skills.
-Ability to build strong customer relationships and understand client needs.
-Goal-oriented with a passion for exceeding sales targets.
-Knowledge of spa services, treatments, and wellness trends is a plus.
-Ability to work flexible hours to meet the needs of the business.
-A proactive, self-motivated, and energetic approach to sales and problem-solving.
-Strong organizational and time management skills.
Job Type: Full-Time
Monday through Friday: 10 AM - 6 PM
Sunday: 11 AM- 6 PM
Salary: $3,000 per month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
How to Apply:
Please send your most current resume with the best contact number and email to reach you, and someone from our recruiting team will contact you shortly.
$100k yearly Auto-Apply 60d+ ago
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Manager, Population Health (Ambulatory Care Management)
Wvumedicine
Remote assistant spa manager job
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Manages, coordinates, and evaluates all elements of financial, material and human resources in the provision of care coordination to assigned group of patients in accordance with the service and missions of the institution. Will have oversight of specific departmental role(s) and will work closely with other Population Health managers to ensure team continuity.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, EXPERIENCE, AND/OR LICENSURE:
1. Bachelors of Science Degree in a healthcare field
EXPERIENCE:
1. Five years of experience in a healthcare setting.
PREFERRED QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. Certified Case Manager (CCM) credential
EXPERIENCE:
1. Three years of care coordination experience.
2. Two years in a leadership role.
CORE DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Advises the Director on the hiring, retention, interviewing and recruitment of staff.
2. Initiates and maintains appropriate personnel records.
3. Assists in the development and implementation of on-going educational programs for professional and support staff which include new employee orientation, in-service continuing education, and new equipment and/or systems training which enables the staff to perform on the basis of current policy/procedures and state-of-the-art practices.
4. Provides ongoing feedback to employees concerning job performance through goal development, peer evaluation, and performance evaluations. Counsels and disciplines employees, under the direction of the Director.
5. Monitors on a continual basis all personnel and current expense budgets providing information and/or justification of variances to the Director.
6. Makes recommendations for preparation of the budget for cost center annually upon notification of the
Director to assure cost effective operations.
7. Communicates effectively with physicians, nurses, and other personnel in problem identification and resolution in a timely manner.
8. Promotes customer satisfaction through response to customer perceptions of services provided in a professional and constructive manner. Ensures the establishment and implementation of a team culture that is patient centered.
9. Participates in various activities (i.e. staff meetings, in-services, etc.) to assist the Director in the dissemination of necessary information to staff, physicians, and others by written and/or verbal means.
10. Monitors current expense and human resource funds for his/her cost center cost effectively.
11. Spends funds in dollar amounts which are congruent with the departments' budget and is reflective of cost containment.
12. Maintains effective communication with fellow managers. Medical Staff, patients, staff, and other departments as necessary to assure identification of problems and provide problem resolution in support of the health system's mission of quality patient care delivery.
13. Facilitates the professional development of personnel. Oversees and participates in the orientation, training, and continuing education of the staff (departmental and interdepartmental) and other health related personnel.
14. Participates in outreach activities in the community in order to educate and/or promote good relationships.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Office setting
2. Time will be spent traveling to physician practices
SKILLS AND ABILITIES:
1. Possesses excellent interpersonal communication and negotiation skills in interactions with patients, families, physicians, and health care team colleagues
2. Ability to work with people of all social, economic, and cultural backgrounds and be flexible, open minded, and adaptable to change
3. Capable of independent judgment and action regarding psychosocial needs of patients.
Additional Job Description:
**RN PREFERRED
This leadership position is responsible for overseeing a team of ambulatory nurse case managers who collaborate closely with Primary Care Physicians, PeakHealth, and a multidisciplinary care team to support patients in achieving their health goals. As Population Health continues to expand and evolve, we are seeking candidates with experience in the following areas:
Ambulatory case management
Collaboration with or employment within health insurance organizations
Development and implementation of policies and procedures
Leadership of both remote and on-site teams
Familiarity with accreditation standards, including those from NCQA or comparable accrediting bodies
Proficiency in EPIC and Compass Rose
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Exempt)
Company:
SYSTEM West Virginia University Health System
Cost Center:
415 POPH Population Health Management
$30k-66k yearly est. Auto-Apply 11d ago
eClose Concierge
512Financial
Remote assistant spa manager job
Accuracy. Speed. Growth. Join us in shaping the future of mortgage closings
Ready to shape the future of mortgage documentation? Join a team that's been transforming the mortgage industry for nearly 50 years, all from the comfort of your home. As an eClose Concierge, you'll play a critical role in helping borrowers achieve the dream of homeownership through a seamless and modern digital closing process. If you're detail-oriented, thrive in fast-paced environments, and want to start a career with growth potential, this opportunity is for you.
About the Company:
Our client has been a pioneer in the mortgage lending industry for nearly 50 years, providing timely, accurate, and compliant closing documents for more than 5 million residential loan transactions. With unmatched expertise and a commitment to excellence, they have become the trusted partner for mortgage lenders nationwide. By joining their team, you'll be part of an organization that continues to set the standard for accuracy, timeliness, and compliance-while helping shape the future of the industry.
What You'll Do:
Receive and manage closing packages from lenders
Review loan packages for accuracy and completion
Use proprietary software to digitize documents and prepare them for eClosing
Place digital signature fields and ensure they're ready for borrowers to sign
Deliver finalized documents digitally to title companies and borrowers
Keep the pipeline moving efficiently to ensure borrowers enjoy a smooth, timely closing experience
Schedule & Pay:
Hours: Monday-Friday, 11:00 AM - 8:00 PM (Central Time)
Overtime: Occasional 4-hour weekend shifts during peak periods
Pay Rate: $15-$17/hour (based on experience)
What We're Looking For:
High School Diploma or GED Required
Accurate and efficient data entry skills with strong attention to detail
Excellent time management and ability to perform under high volume
Clear and professional written communication skills
Self-motivated, focused, and able to thrive while working from home
Prior mortgage industry experience is a plus, but not required
Proficiency with Microsoft Office Suite and Windows OS
Work Environment & Support:
100% remote position
Company-provided computer, phone, and dual monitors
Comprehensive training to set you up for success
A supportive team environment that values accuracy, timeliness, and collaboration
Why Join?
Be part of a company trusted by lenders nationwide
Gain hands-on experience with cutting-edge eClosing technology
Build a meaningful career in the mortgage industry with clear advancement paths
Work from the comfort of home while still making a real impact in people's lives
Important:
Candidates must be able to pass a post-offer background screening
Apply today and take the first step toward a rewarding career in digital mortgage processing with a proven industry leader!
Want to learn more about 512Financial? Check out our Recruitment and Talent Acquisition Page! If you have any questions, please reach out to us here: *********************************
$15-17 hourly Auto-Apply 60d+ ago
Membership Concierge
Life Time 4.5
Assistant spa manager job in Pickerington, OH
The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals.
Job Duties and Responsibilities
Facilitate check-in process for members and guests entering club
Monitors, handles, and delegates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Proactively builds relationships with members and guests, regularly creating over the top service experiences
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the member
Engage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction
Customizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needs
Communicates with members and prospective members via email or phone in a manner aligned with our brand
Completes administrative duties, club paperwork and cash drawer reconciliation
Position Requirements
High School graduate or equivalent
Minimum of 1-year customer service experience
Minimum of 1-year sales experience
Completion of Membership Sales Certification within 60 days of hire
Completion of Retention Specialist Certification within 60 days of hire
Preferred Requirements
Bachelors Degree in Hospitality or related field
Fitness industry knowledge
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$19k-23k yearly est. 17d ago
Concierge (Remote) at VillaSport
Syufy Enterprises
Remote assistant spa manager job
VillaSport Athletic Club and Spa offers exciting and fulfilling career opportunities for those who thrive in a fast-paced, energizing environment. Our resort-style clubs are where fitness, family and community all come together. As a growth company with ambitious expansion plans, VillaSport is looking for talented and motivated people who can grow with us and deliver best-in-class customer service on a scale not seen in the industry. We are currently looking for a remote concierge professional to assist our members.If you are a high-performing, outgoing, service-oriented individual looking for a chance to make a difference, you belong at VillaSport. We offer a fantastic work environment, competitive wages, and a benefits package including a 401(k) plan with a generous company match of up to 4% of your compensation. The Concierge will be interacting with VillaSport members and home office. Their primary responsibility is to process all change requests from VillaSport members in a timely manner. They will need to be able to communicate effectively, organized, self-motivated, resourceful, and able to successfully handle multiple concurrent duties and assignments with minimal direct supervision. They will need to be available to work during peak club hours which could include weekends. This position regularly handles highly confidential information, credit card and bank account information.
COMPENSATION AND BENEFITS INCLUDE:
Hourly rate of pay, based on relevent experience to the role. Full-time hours.
Fully remote work environment.
PTO.
Benefits package.
401K with dollar for dollar match up to 4%.
Complimentary club membership.
Discounts on club products and services.
RESPONSIBILITIES:
Manage concierge que emails
Process all online member add on requests
Process all online member removal requests
Process all online upgrade/downgrade request
Process other membership forms as assigned to them
Process refunds with provided guidelines
Work closely with Member Account Representative in resolving issues for monthly billing
Answer phone calls from members and assist with member needs
Other duties as assigned by Supervisor.
QUALIFICATIONS:
Hospitality industry experience is preferred
Highly organized and a self-starter. Excellent team player. Focused yet flexible. Excellent judgment.
Comfortable handling sensitive information and confidential information.
Strong computer skills.
For more information, please visit our website at *******************
*** No unsolicited phone calls or resumes from recruiters. Any unsolicited resumes received will be deemed the property of our Company and no recruiting and/or placement fees will be paid out should the forwarding of said material result in hire. ***
$27k-38k yearly est. Auto-Apply 60d+ ago
Membership Concierge
Life Time Fitness
Assistant spa manager job in Pickerington, OH
The Membership Concierge III delivers the highest quality customer service to all members and guests. In this role, you will actively promote Life Time to prospective members, assist with the buying experience and directly contribute to the achievement of club acquisition and retention goals. This position serves as a leader on The Concierge Team, sharing expertise and modeling behaviors which drive a culture of service. Enjoy a fun and healthy work environment while building value-based relationships which increases brand loyalty and supports members in achieving their healthy way of life goals.
Job Duties and Responsibilities
Facilitate check-in process for members and guests entering club
Monitors, handles, and delegates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Proactively builds relationships with members and guests, regularly creating over the top service experiences
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Functions as a player on the Certified Retention Team, assisting members requesting to cancel their membership by communicating options and facilitating the option that best suits the member
Engage in service recovery for member questions and concerns, utilizing appropriate tools and resources to find solutions to ensure customer satisfaction
Customizes the buying experience for prospective members by encouraging involvement with amenities and programs aligned to customers interests and needs
Communicates with members and prospective members via email or phone in a manner aligned with our brand
Completes administrative duties, club paperwork and cash drawer reconciliation
Position Requirements
High School graduate or equivalent
Minimum of 1-year customer service experience
Minimum of 1-year sales experience
Completion of Membership Sales Certification within 60 days of hire
Completion of Retention Specialist Certification within 60 days of hire
Preferred Requirements
Bachelors Degree in Hospitality or related field
Fitness industry knowledge
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$20k-25k yearly est. Auto-Apply 22d ago
Concierge (US, remote)
Casa 4.0
Remote assistant spa manager job
Homes are people's most treasured assets, and yet the ownership experience sucks. We're building a next-generation, personal property manager for every single-family home to make homeownership a joy.
Casa was founded by some of the earliest employees of Uber, CloudKitchens, and Levels. We're backed by an incredible set of leading VC firms and angels, and we're live with paying members.
About the Role
Our Concierge serves as the primary point of contact for homeowners & vendors, handling a range of responsibilities including responding to questions about the owner's home or appliances, sourcing vendors and coordinating appointments, and managing home-related tasks through an on-the-ground handyman.
This role is ideal for someone who is highly organized, solution-oriented, and thrives in a fast-paced, service-focused environment. You'll be supporting our wider team, serving as an escalation point, providing real-time oversight, and making sure that member requests remain unblocked, well-coordinated, and handled.
Responsibilities include:
Member Communication & Vendor Management
Serve as the go-to Concierge for homeowners - you're there to help solve problems, and help them feel in control of their home.
Manage home service requests, such as coordinating repairs, scheduling appointments, and sourcing quotes for services (e.g., plumbing, electrical, home improvements).
Compare vendor options and provide homeowners with recommendations that include pricing and timelines.
Provide clear and friendly communication that aligns with Casa's voice and tone guidelines: professional, approachable, and concise.
Team Enablement
Act as a real-time resource for our Concierge team when they encounter unclear next steps or homeowner concerns.
Provide feedback and clarification for our team based on front-line experience to improve our product and internal processes.
Share learnings from escalations and edge cases to help the broader team improve.
Build and maintain clear documentation to ensure visibility and handoff readiness.
About you
You might be great for this role if…
You have 2-5 years of relevant experience. If you've been in an executive assistant, property manager, or other hospitality role, you're likely to have the skills and proficiency necessary for this fast-paced, communication heavy, and detail oriented role.
You have strong written and verbal communication skills and are as comfortable on the phone as your are sending clear chat or text messages.
You've got great problem solving skills and you work diligently to search for creative solutions to problems that might not have obvious answers.
You're organized and have great follow-through. This is a detail-oriented role with many quickly moving parts. If you thrive with lots going on and enjoy keeping things straight, you're likely to be successful. You should be great at following up, closing the loop, and not letting anything fall through the cracks.
You enjoy designing and building process. Since we're new, there are a lot of systems and structure yet to be put in place. You'll play an active role in building and shaping those alongside our company culture.
You're an owner, not a renter. You always take a long-term view when making decisions, and consider the company's best interests as if they were your own. We're looking for those who are excited take initiative, be trusted with broad responsibility, and who have the good judgement necessary for it.
You can work remotely in the US. We're looking for US-based remote team members for this role with experience working independently and autonomously.
Additional notes
This is an hourly contract position.
For this open spot, we're looking for candidates who can work approximately 40 hours per week across 5 days, using a combination of the following shifts (all in Pacific Time).
(This does not require working 7 days per week; we'll align on a consistent 5-day schedule together.)
Weekdays, 2 PM - 7 PM PT
Weekends, 9 AM - 5 PM PT
Most of the team works a mix of weekday and weekend shifts (for example, 4 weekdays + 1 weekend day), and we'll finalize the exact schedule based on mutual availability.
$28k-37k yearly est. Auto-Apply 17d ago
Villa Concierge
World Travel Holdings 4.6
Remote assistant spa manager job
Are you highly organized, have strong attention to detail and are customer service oriented? Are you interested in learning more about the travel industry? If yes, this may be your next job opportunity!
World Travel Holdings is seeking a remote Villa Concierge that will enhance the client's villa experience by arranging services that complement their stay such as limousine service, car rental, chef services, dinner reservations, activities, etc… The Concierge will finalize bookings by sending guest arrival forms, travel documents and other work-related correspondence required to process the bookings. Concierge services must be handled in a polite, professional and knowledgeable manner while ensuring all performance goals are achieved consistently and in accordance with WTH Luxury brands quality standards.
About World Travel Holdings
World Travel Holdings is the nation's largest cruise agency and award-winning leisure travel company with a portfolio of more than 40 diverse brands. In addition to owning some of the largest brands distributing cruises, villas, resort vacations, car rentals, resort day passes and luxury travel services, World Travel Holdings has a vast portfolio of private-label partnerships comprised of top leisure travel providers, including almost every U.S. airline, leading hotel brands and prominent corporations. The company also operates a top-rated travel agency franchise and the country's original host agency and is consistently recognized as an industry leader in work-at-home employment. Its global presence includes operating multiple cruise brands in the United Kingdom. World Travel Holdings has offices in Wilmington, Mass.; Ft. Lauderdale, Fla.; and Chorley, England. For more information, visit WorldTravelHoldings.com.
We are proud to be named:
50 Most Engaged Workplaces by Achievers
Top 500 America's Best Midsize Employer by Forbes
Top Workplace in South Florida by Sun Sentinel
Responsibilities
Answer incoming telephone calls and email inquiries in accordance with WTH Villa Concierge guidelines
Convey enthusiasm to customers and have a genuine desire to be of service
Proactively recommend experiences or add-ons that will enhance the customer's vacation experience
Create and send Introduction Email, Guest Arrival Form and final documentation to confirmed clients
Gather and document all arrival and departure information from each villa client and relay this information to the villa supplier
Document and confirm any client requests related to their villa booking including but not limited to: Car rentals, grocery pre-stocking, chef requests, ground transportation, etc…
Work with suppliers to confirm availability of additional services and invoice the customer if services must be pre-paid
Ensure comprehensive and accurate collection of all appropriate customer information, input additional services using the Company invoicing system, and send invoice and documents to the customer
Provide documentation to Accounting and load additional service lines into booking system when these services are added to a previously confirmed booking
Follow-up on past due client arrival information
Make amendments to existing bookings in accordance with Company guidelines
Initially deal with customer inquiries and complaints involving the Supervisor or Customer Service when appropriate
Load new supplier information into appropriate files/booking system when received
Participate in training sessions and development activities recommended by supervisory staff
Build a knowledge base for each destination served, sharing sources/recommendations/successes throughout the concierge team
Qualifications
Must have a minimum of 2 years travel sales industry experience and knowledge of luxury vacation destinations
Experience in Villa or Luxury Travel preferred
Knowledge of Italy and France a plus
The ability to build strong customer and supplier relationships is vital
Strong written and verbal communication skills and a personable phone presence are essential
Must be highly organized and proficient with Microsoft Office software
Available to work full time 40 hours a week; Hours of operations: Sunday - Saturday 9am-8pm EDT. One weekend day is a must for shift.
Ability to travel on FAM inspection trips when required
Must be a resident and live in a US state.
$31k-40k yearly est. Auto-Apply 16d ago
Concierge
Carroll Place 3.5
Assistant spa manager job in Carroll, OH
Job Description
About LakeHouse Senior Living:
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.
Responsibilities:
Carries out telephone answering and reception duties as required.
Takes complete messages with pertinent information and communicates messages to the intended recipient.
Greets residents and visitors. Answers inquiries and gives directions.
Collates brochures for the marketing department.
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized.
Organizes, distributes mail to residents, Executive Director and Department Coordinators.
Maintains resident forms for miscellaneous credits.
Maintains adherence to all company personnel policies and established operating policies and procedures.
Other duties as assigned.
Qualifications:
High school diploma or general education degree (GED) preferred.
One to three years customer service experience and/or training; or equivalent combination of education and experience.
Benefits:
In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package.
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
$19k-24k yearly est. 22d ago
Concierge - LiveEasy
Appfolio 4.6
Assistant spa manager job in Columbus, OH
AppFolio is more than a company. We're a community of dreamers, big thinkers, problem solvers, active listeners, and multipliers. At every opportunity, we set the pace while delivering innovation built to carry real estate into the future. One in which every experience feels effortless, yet meaningful. Where customers are empowered to take on any opportunity. We show up as one team, connected by our values to be a force for good. Because together, we have the power to create extraordinary outcomes for our customers, our communities, and ourselves.
LiveEasy by AppFolio is changing the way homeowners and renters manage their move and their homes. We're a service-first software guiding renters and homeowners through their journey while building solutions for our partners, helping them stay engaged with their clients beyond the transaction.
The Concierge - LiveEasy (an Inbound Sales Representative) serves as the primary point of contact for our customers, providing exceptional support throughout their moving journey. This role involves assisting homeowners with personalized services, managing various requests, and ensuring a seamless experience by coordinating resources, services, and information. The Concierge - LiveEasy is a trusted advisor who anticipates needs, offers solutions, and ensures customer satisfaction from start to finish. This sales role is onsite (10am-7pm EST), paid hourly, and is eligible for tier-based commission.
Your impact
* Serve as the main point of contact for homeowners during the moving process.
* Provide personalized guidance on services, including moving assistance, utility setups, home services, and more.
* Proactively reach out to clients to ensure their needs are met and to offer support throughout their transition.
* Coordinate with vendors and service providers to arrange necessary home services, utilities, and other moving-related needs.
* Track and manage client requests, ensuring timely and accurate follow-through.
* Address customer inquiries and resolve issues promptly, escalating complex matters to management when necessary.
* Offer creative solutions to resolve challenges that may arise during the moving process.
* Maintain accurate customer records and track all interactions in the company's CRM system.
* Provide clients with relevant information about their new home, community, and available services.
* Identify opportunities to upsell or cross-sell additional services that can enhance the homeowner's moving experience.
* Monitor customer satisfaction throughout the process and implement measures to ensure a positive experience.
* Conduct follow-ups after the move to address any remaining needs and to gather feedback.
Qualifications
* Ability to understand and anticipate client needs, providing personalized and empathetic service.
* Strong verbal and written communication skills, with the ability to explain complex details clearly and concisely.
* Ability to manage multiple tasks, vendors, and timelines simultaneously while maintaining a high level of accuracy.
* Effective at resolving issues and offering creative solutions to meet customer needs.
* Excellent attention to detail when coordinating services and managing customer information.
* Ability to identify upsell and cross-sell opportunities to enhance the customer experience.
Must have
* The ability to work a 10am-7pm Eastern schedule onsite at our Columbus location.
* High school diploma or equivalent (required); customer service, or related field (preferred).
* 2+ years of experience in customer service or concierge roles.
* Experience with CRM systems and service coordination.
* Strong problem-solving and multitasking abilities.
* Ability to work in a fast-paced environment.
Location
Find out more about our locations by visiting our site.
Compensation & Benefits
The base hourly wage that we reasonably expect to pay for this role is: $18 plus tier-based commission.
The actual base salary/hourly wage for this role will be determined by a variety of factors, including but not limited to: the candidate's skills, education, experience, etc.
Please note that base pay is one important aspect of a compelling Total Rewards package. The base pay range indicated here does not include any additional benefits or bonuses/commissions that you may be eligible for based on your role and/or employment type.
Regular full-time employees are eligible for benefits - see here.
About AppFolio
AppFolio is the technology leader powering the future of the real estate industry. Our innovative platform and trusted partnership enable our customers to connect communities, increase operational efficiency, and grow their business. For more information about AppFolio, visit appfolio.com.
Why AppFolio
Grow | We enable a culture of high performance, where delivering results is recognized by opportunities for growth and compelling total rewards. Our challenging and meaningful work drive the growth of our business, and ourselves.
Learn | We partner with you to realize your potential by investing in you from the start. We're cultivating a team of big thinkers through coaching and mentorship with our best-in-class leaders, and giving you the time and tools to develop your skills.
Impact | We are creating a world where living in, investing in, managing, and supporting communities feels magical and effortless, freeing people to thrive. We do this by innovating with purpose while cultivating a culture of impact. We learn as much from each other as we do our customers and our communities.
Connect | We excel at hybrid work by fostering an environment that feels flexible, personal and connected, no matter where we are. We create space to fuel innovation and collaboration, and we come together to celebrate, connect, and succeed.
Paddle as One.
Learn more at appfolio.com/company/careers
Statement of Equal Opportunity
At AppFolio, we value diversity in backgrounds and perspectives and depend on it to drive our innovative culture. That's why we're a proud Equal Opportunity Employer, and we believe that our products, our teams, and our business are stronger because of it. This means that no matter what race, color, religion, sex, sexual orientation, gender identification, national origin, age, marital status, ancestry, physical or mental disability, or veteran status, you're always welcome at AppFolio.
By submitting this form, I acknowledge I have reviewed AppFolio's Privacy Policy.
$21k-26k yearly est. Auto-Apply 3d ago
Social Bay Concierge
Daveandbusters
Assistant spa manager job in Columbus, OH
Dave & Buster's is different from everywhere else. No two days are ever the same. Time will fly by serving hundreds of people with flexible schedules you can accommodate school or other jobs. Plus, your co-workers are awesome!
Dave & Buster's offers an attractive benefits package for many positions, including medical, dental, vision, 401K, FREE GAMES and more.
POSITION SNAPSHOT: At Dave & Buster's, our Social Bay Concierge plays an important role in creating unforgettable experiences for our Guests while they are enjoying FUN, fast-paced games in our interactive Social Bays. As a Concierge, you will guide groups through deciding on what type of games to play based on the needs of the group, give tips and best ways to have the best time, and ensure they are set up for success to enjoy a little competition and FUN!
NITTY GRITTY DETAILS:
Deliver an unparalleled Guest experience through the best combination of food, drinks and games in an ideal environment for celebrating all out fun.
Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance. Takes prompt corrective action where necessary or suggests alternative courses of action.
Welcomes and engages all Guests by providing exceptional service that creates unforgettable experiences. You will be the face of the FUN!
Creates an environment of high engagement and FUN for our Guests.
Guides groups of Guests through collaborative activities and games.
Is the knowledge master of the game types and provides tips and tricks to the Guests to have the best experience.
Understands Guest's needs to determine which game(s) is best for the group.
Supports Guests with any service and basic technical questions. Alerts the Amusement Team when something beyond basic technical assistance is required.
Partners with the Service Team to ensure our Guests receive prompt and attentive beverage and food service.
Completes any required side work to support the set-up and break down of the Social Bays.
Resetting and cleaning Bays to approved standards after use to prepare for next Guests.
Adheres to company's sanitation procedures.
Follows alcohol awareness procedures for preventing intoxication and dealing with intoxicated Guests.
Assesses Guest demeanor and identifies when behavior should be called to the attention of a Manager.
Assists other Team Members as needed or as business dictates.
Maintains a favorable working relationship with all other company Team Members to foster and promote a cooperative and harmonious working climate and help keep high morale, productivity and efficiency/effectiveness.
Must be skilled in effectively communicating with Guests in order to generate enthusiasm about the D&B experience.
Must be able to read and communicate in English.
Dressed in proper dress code requirements, looking neat, clean and professional at all times.
Must be at least 18 years of age.
Requirements
STUFF OUR ATTORNEYS MAKE US WRITE:
The physical demands described here are representative of those that must be met by a Team Member to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this position, the Team Member will regularly be required to:
Work days, nights and/or weekends as required.
Work in noisy, fast paced environment with distracting conditions.
Read and write handwritten notes.
Lift and carry up to 30 pounds.
Move about facility and stand for long periods of time.
Walk or stand 100% of shift.
Reach, bend and stoop frequently.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified in this position.
As an equal opportunity employer, Dave & Buster's is dedicated to our policy of nondiscrimination in all aspects of employment, and we comply with all Federal, State and Local laws regarding nondiscrimination.
Dave and Buster's is proud to be an Equal Opportunity and e-Verify Employer where required by law.
Salary
Compensation is from $10.45 - $13.5 per hour
Salary Range:
11
-
13.8
We are an equal opportunity employer and participate in E-Verify in states where required.
$10.5-13.5 hourly Auto-Apply 31d ago
Concierge
Lifestyle Construction Services
Assistant spa manager job in Columbus, OH
Job Title: Concierge
Company: Lifestyle Real Estate Services, Ltd. (Collective House Realty)
Reports To: Community Manager Associations
Wage Category: Non-Exempt, Part-Time
WHO WE ARE:
At Collective House Realty, we believe that home is more than just where you live-it's where you feel connected. We create communities where residents and clients feel supported, valued, and part of something bigger. Every day, we work with purpose: to Build a Connection™. No matter your role, you'll find your why here, along with a place to belong.
Guided by our core values-Performance, Quality, Communication, Teamwork, and Leadership-we empower our team to fuel growth and create a lasting impact on the communities and clients we serve. We're committed to pushing beyond the ordinary to deliver an experience that's more than home-it's community.
Our difference lies in our partnership with Lifestyle Communities, a leader in real estate development, building, and managing with over 25 years of experience and more than 10,000 units under management across diverse markets. As an LC brand, this connection keeps our teams at the forefront of industry trends, innovation, and best practices.
THE ROLE YOU WILL PLAY:
As Concierge, you will be the heart of the resident journey-from first impressions to everyday interactions-helping residents feel welcomed, informed, and cared for. You will blend administrative coordination with concierge-style services, creating a lifestyle-driven experience that goes beyond housing to foster community and connection.
This is the perfect role for someone who thrives on providing outstanding customer service, enjoys planning events, and takes pride in making a community feel like home.
WHAT YOU'LL DO:
Be the First Point of Contact: Serve as the welcoming face and trusted resource for residents, addressing inquiries, service requests, and everyday concerns with professionalism and care. Guide new residents through a seamless move-in and orientation process, including welcome packages and community introductions. Assist with move-out procedures to ensure a smooth transition.
Keep Residents Informed: Prepare and distribute newsletters, community announcements, digital updates, and bulletin board postings at the direction of the Community Manager to ensure residents stay connected and informed.Support management with resident notifications regarding policies, community updates, and event reminders.
Support Everyday Living: Offer personalized recommendations for local dining, entertainment, and services that enrich residents' lifestyles. Coordinate with vendors, businesses, and service providers to offer exclusive perks, special experiences, or resident discounts.
Amenity Coordination: Help residents reserve community spaces and amenities for private or group use. Facilitate concierge-style services such as package handling, dry cleaning coordination, and pet care assistance.
Ensure a Welcoming Environment: Monitor the appearance and atmosphere of lobbies, amenities, and common areas, ensuring they remain clean, inviting, and reflective of Collective House's standards.
Team Collaboration: Work closely with security, maintenance, and property management teams to ensure resident needs are met efficiently and with care. Handle resident concerns with empathy, working quickly to resolve issues or escalating matters to property management when needed.
WHAT WE'RE LOOKING FOR:
1-2 years of experience in customer service, hospitality, property management, or a similar resident-focused role.
Passion for creating exceptional resident experiences and building community.
Excellent organizational skills.
Strong communication and problem-solving abilities.
Positive, proactive, and detail-oriented mindset.
Proficiency in Google Workspace; experience with property management software is a plus.
YOUR BACKGROUND:
High school diploma or equivalent required; additional education is a plus.
Strong communication skills.
Proficiency in Google Workspace.
WHY JOIN US?
We know that when you thrive, our communities and clients thrive. That's why we offer:
Strong Company Culture - A values-driven team where collaboration, innovation, and connection matter.
Career Growth Opportunities - We invest in your development with training, mentorship, and a clear path to advance within your career.
Lifestyle Communities, Ltd. and affiliated companies are an Equal Opportunity Employer. For more information, please contact our Human Resources team at ***************************.
PTFOH123
Lifestyle Communities (LC) is an Equal Opportunity Employer.
$20k-25k yearly est. Auto-Apply 60d+ ago
Concierge
Sonida Senior Living 4.4
Assistant spa manager job in Columbus, OH
Find your joy here, at The Woodlands of Columbus, a Sonida Senior Living community! We offer a comprehensive benefit package to include competitive wage/salary, health and dental insurance, 401k with company match & much more!
The Woodlands of Columbus, a premier retirement community in Columbus, OH, provides quality care to residents in an assisted living and memory care community.
What we offer you:
Flexible scheduling**
Cutting edge technology to enhance the lives of our residents and make your job easier and more effective.
SafelyYou - AI video technology that detects and prevent falls
Advanced EHR Technologies - automated care assessments eliminating busy work, helping you deliver better care
Sage - Improve call light response time and improvement to service and care
Microsoft Power BI - one stop for all data needs
Company support for educational and learning opportunities
Paid referral programs for Team Member and Resident referrals
Medical, dental, vision, and life/disability insurances*
401k retirement savings offering a discretionary match determined each year based on company performance
Employee Assistance Program
Dependent Care and FSA saving accounts
PTO available day one
Paid Training
*Benefit eligibility dependent on employment status
**Eligibility based on location
Receptionist Responsibilities include:
Answers telephone and directs the caller to the appropriate individual. Also, provides information such as community address, directions to the community location, community fax numbers, company website, and other related information
Greets and directs visitors to the community
Receives, sorts, and forwards incoming mail
Coordinates the pick-up and delivery of express mail services (FedEx, UPS, etc.)
Resolving customer questions and concerns
Qualifications:
Enjoy providing exceptional customer service and care to our senior residents
Appreciate the value of being a dependable & responsible member of greater team
$19k-23k yearly est. 60d+ ago
Concierge - Full Time
True Connection Communities-Verena at Hilliard
Assistant spa manager job in Hilliard, OH
Job Description
Job Purpose
This position serves as an ambassador for the community and executes receptionist, customer service, hospitality as well as other responsibilities as defined in this document to assist in the administration of the community.
Company Overview
True Connection Communities (TCC) is a rapidly growing Senior Housing platform focused on the Active Adult and Independent Living segments of the business. At TCC, every day is an opportunity at our Senior Living Community for all our team members to make lasting connections with each other, residents, and resident's families in a profound and personal way. At True Connection Communities, you'll find opportunities to impact lives whether you have direct contact with residents, or support or lead someone who does. For more information on True Connection Communities visit **********************************
Benefit of working for us based on eligibility
Medical/Dental/Vision Insurance, Health Savings Account (HSA) & Flexible Spending Account (FSA)
Paid Parental Leave, Short-term & Long-term Disability
Industry-leading PTO
Paid Holidays
401k program; Including match
Tuition reimbursement
Staff development courses & free online training courses
Paid training
Bonus programs
Employee Assistance Program (EAP)
Employee/Resident Referral Bonuses
Duties and Responsibilities
Provides positive first impression to anyone who enters the community.
Answers and screens all incoming telephone calls in a courteous and professional manner, routing calls and taking messages according to policies and procedures.
Greets all visitors in a friendly, courteous, and professional manner.
Follows hospitality touchpoints and procedures according to company standard
Ensures lobby area is scented and has music playing during shift.
Screens and requires visitors to “sign in” at hospitality desk.
Notifies residents of visitors.
Instructs resident's visitor according to resident's instructions.
Receives and processes incoming mail.
Accepts all outgoing mail/packages.
Types, copies, orders, and maintains inventory of office supplies, performing other clerical duties as assigned.
Maintains and updates Emergency Phone Number Log and keeps log at hospitality desk.
Maintains and updates emergency contact information on each resident and keeps information at front desk.
Assistsmanagers with various clerical responsibilities.
Takes RSVPs for special functions, as necessary.
Oversees sign-up for scheduled transportation.
Be knowledgeable about community services and rates, providing families and/or prospective residents with tours and/or community information.
Keep hospitality captain desk and lobby area neat and organized.
Hands out maintenance requests forms and passes them onto appropriate managers.
Based on interactions with residents will immediately advise supervisor and Executive Director of any noted changes in physical and/or mental health of residents.
Works collaboratively with supervisor to create a positive, hospitality-oriented atmosphere for all associates and residents.
Gives exceptional customer service to residents and visitors, from providing a pleasant greeting to maintaining professionalism and composure in more challenging situations.
Recognizes and fosters a sales-oriented culture by participating in and contributing toward the sales and marketing efforts of the community.
Attends and actively participates in company-hosted webinars, meetings and other trainings as scheduled.
Performs other related duties as assigned.
Qualifications
High school diploma or GED required.
Prior experience in working with public.
Must possess a high degree of interpersonal relations skills and ability to relate to a variety of people and personalities.
Strong organizational, oral, and written communication skills.
Must be comfortable with a multi-line telephone system, answering, taking messages and transferring calls.
Must have word-processing and clerical skills, and familiarity with Microsoft Office products.
Self-motivated, possessing considerable initiative and judgment in order to work with minimal supervision.
Must possess the ability to communicate effectively with all levels of management, other associates and the general public.
Must be able to work flexible hours and participate in holiday activities.
Working Conditions
This position works in a professional office environment. This position routinely uses standard office equipment such as computers, phones, printers, scanners, photocopiers, and filing cabinets. The Concierge works within the Senior Living Community, where there may be possible exposure to communicable diseases and infection, exposure to latex, possible exposure to blood-borne pathogens, possible exposure to various chemical, infectious, or biological hazards, and possible exposure to pets.
True Connection Communities is an Equal Employment Opportunity Employer M/F/D/V. We are committed to equal employment opportunity to all qualified persons, without regard to race, color, religion, creed, ancestry, national origin, age, gender, gender identity or expression, marital status, disability, or other protected status, as established by Federal or State laws.
True Connection Communities complies with the Americans with Disabilities Act (ADA), to provide reasonable accommodations for persons with disabilities.
True Connection Communities is a Drug-Free/Smoke-Free Workplace.
Shift Varies but must work every other weekend.
$20k-25k yearly est. 7d ago
Independent Living Concierge
Trilogy Health Services 4.6
Assistant spa manager job in Hilliard, OH
JOIN TEAM TRILOGY At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
POSITION OVERVIEW
As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their lives easier and more enjoyable. From planning exciting group outings to organizing fun activities, your role will create a welcoming and engaging environment for our residents.
Key Responsibilities
* Provide personalized support by assisting residents with scheduling appointments, arranging transportation, handling postal needs, personal shopping, and more.
* Enhance daily living by conducting wellness checks, ensuring smooth meal service, and greeting residents warmly while addressing any concerns.
* Plan engaging activities such as group outings, movie nights, game sessions, happy hours, and fitness classes like Tai Chi or yoga.
* Create memorable experiences by baking fresh cookies, coordinating potlucks, and organizing social events that bring joy to the community.
* Support family communication by assisting with family calls and responding to questions or concerns from loved ones.
* Build community connections by collaborating with volunteers and arranging paid instructors for resident-requested activities.
Qualifications
* High School Diploma or GED/HSE preferred
* 0-1 years of relevant experience preferred
* For positions that assist with driving a company owned vehicle, candidates must have an active state driver's license in good standing and a minimum age of 25yrs old.
LOCATION
US-OH-Hilliard
Norwich Springs Health Campus
4680 Library Way
Hilliard
OH
BENEFITS
Our comprehensive Thrive benefits program focuses on your well-being, offering support for personal wellness, financial stability, career growth, and meaningful connections. This list includes some of the key benefits, though additional options are available.
* Medical, Dental, Vision Coverage - Includes free Virtual Doctor Visits, with coverage starting in your first 30 days.
* Get Paid Weekly + Quarterly Increases - Enjoy weekly pay and regular quarterly wage increases.
* Spending & Retirement Accounts - HSA with company match, Dependent Care, LSA, and 401(k) with company match.
* PTO + Paid Parental Leave - Paid time off and fully paid parental leave for new parents.
* Inclusive Care - No-cost LGBTQIA+ support and gender-affirming care coordination.
* Tuition & Student Loan Assistance - Financial support for education, certifications, and student loan repayment.
TEXT A RECRUITER
Misty **************
ABOUT TRILOGY HEALTH SERVICES
Since our founding in 1997, Trilogy has been dedicated to making long-term care better for our residents and more rewarding for our team members. We're proud to be recognized as one of Fortune's Best Places to Work in Aging Services, a certified Great Place to Work, and one of Glassdoor's Top 100 Best Companies to Work. At Trilogy, we embrace who you are, help you achieve your full potential, and make working hard feel fulfilling. As an equal opportunity employer, we are committed to diversity and inclusion, and we prohibit discrimination and harassment based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
NOTICE TO ALL APPLICANTS (WI, IN, OH, MI & KY): for this type of employment, state law requires a criminal record check as a condition of employment.
As a Concierge, you will be the go-to person for our independent living residents, assisting with daily tasks, scheduling appointments, coordinating transportation, and making their lives easier and more enjoyable. From planning exciting group outings to organizing fun activities, your role will create a welcoming and engaging environment for our residents.
Key Responsibilities
* Provide personalized support by assisting residents with scheduling appointments, arranging transportation, handling postal needs, personal shopping, and more.
* Enhance daily living by conducting wellness checks, ensuring smooth meal service, and greeting residents warmly while addressing any concerns.
* Plan engaging activities such as group outings, movie nights, game sessions, happy hours, and fitness classes like Tai Chi or yoga.
* Create memorable experiences by baking fresh cookies, coordinating potlucks, and organizing social events that bring joy to the community.
* Support family communication by assisting with family calls and responding to questions or concerns from loved ones.
* Build community connections by collaborating with volunteers and arranging paid instructors for resident-requested activities.
Qualifications
* High School Diploma or GED/HSE preferred
* 0-1 years of relevant experience preferred
* For positions that assist with driving a company owned vehicle, candidates must have an active state driver's license in good standing and a minimum age of 25yrs old.
At Trilogy, you'll experience a caring, supportive community that values each team member. We prioritize meaningful relationships, genuine teamwork, and continuous growth. With the stability of long-term care, competitive pay, and exceptional benefits, Trilogy offers a work environment where you're supported, appreciated, and empowered to thrive in your career. If you're ready to join a team committed to your success, Trilogy is where you belong and thrive!
$19k-23k yearly est. Auto-Apply 8d ago
Spa Associate
Hand & Stone 4.1
Assistant spa manager job in Reynoldsburg, OH
Hand & Stone Massage and Facial Spa is a national franchise that specializes in massage, facials, and hair removal services.
With over 500 locations across the US and Canada, the Hand & Stone brand is a leader in the membership-based spa services industry.
Hand and Stone Massage and Facial Spa, located in Reynoldsburg, is seeking a Spa Associate. You are a critical link in ensuring that our 1customers' experience in our spa is nothing other than outstanding!
Do people often refer to you as their "energetic" friend? Are you a passionate individual who is motivated by success? We can teach you everything you need to know about the spa industry - all we need is YOU to bring your excellent customer service skills!
We are open Sunday 10AM-6PM, Monday-Friday 9AM-9PM, Saturday 9AM-8PM
This position is part time.
This position is hourly + commission!
We are hiring people for the position that are available evenings and weekends:
Responsibilities:
Meet membership sales goals
Detailed knowledge of the menu of services - don't worry, we'll train you!
Have excellent customer service to members and guests, while building relationships that last
Capable of working flexible hours
Effectively communicate sales, promotions, and service options with clients
Uphold spa cleanliness standards
Bring a positive and energetic attitude
Answer phones, schedule appointments, and file documents
Perform various other duties as assigned
What's in it for you?
Competitive Compensation - hourly wage PLUS commissions PLUS bonuses!
Contests - do you want to put your sales skills to the test? See what we have in store!
Career Advancement - You have the potential for rapid advancement, including management roles, based on performance.
Ongoing Training - We are ALWAYS learning and improving.
Positive and Professional Work Environment - We like to have fun and keep work interesting. We hope you do too!
Employee Discounts - Who wouldn't want discounts on products, services, AND gift cards?
Health Insurance!
Paid Time Off after 1 Year of Employment
Retirement Plan (Shared Profit Plan)
Job Type: Full-time
Salary: $12.00 - $13.00 per hour
Benefits:
Employee discount
Shift:
Day shift
Evening shift
Weekly day range:
Weekend availability
Ability to commute/relocate:
Reynoldsburg, OH 43068: Reliably commute or planning to relocate before starting work (Required)
Shift availability:
Night Shift (Required)
Day Shift (Required)
Work Location: One location Compensation: $12.00 - $15.00 per hour
At Hand and Stone, Opportunity Knocks. Over 500 locations open across the U.S.
We have opportunities for Massage Therapists, Estheticians, SpaManagers and Spa Associates at all stages of their careers. Full Time, Part Time…we can provide the perfect fit with FLEXIBLE schedules.
Hand & Stone's focus is on creating an experience that exceeds our guests' expectations. We treat every guest & employee with respect. We know if you have happy employees, you will have happy clients. Become part of the team and you'll see that for yourself.
I acknowledge that I am applying for employment with an independently owned and operated Hand and Stone franchisee, a separate company and employer from Hand and Stone Franchise Corp. and any of its affiliates or subsidiaries. I understand that each independent franchisee is solely responsible for all decisions relating to employees including and without limitation hiring and termination, benefits, compensation, day to day activities, and terms or conditions of employment. Hand and Stone Franchise Corp. does not accept, review or store my application. Any questions about my application or the hiring process must be directed to the locally owned and operated Hand and Stone franchisee.
$12-13 hourly Auto-Apply 60d+ ago
Spa Manager
Dermafix Spa
Assistant spa manager job in Columbus, OH
Our spa is on the lookout for a dedicated and passionate sales expert to join our team as a Sales Manager; you'll play a vital role in promoting and selling our range of treatments, packages, and skincare regimens while providing expert advice to customers and meeting sales targets through exceptional customer service. Your goal will be to increase bookings, expand our client base, and ensure the overall success of our spa services.
Key Responsibilities:
-Develop and implement sales strategies to achieve revenue goals and expand our client base.
-Build and maintain strong relationships with both new and existing clients to ensure repeat business and customer satisfaction.
-Exceed sales targets, providing training, guidance, and support as needed.
-Ensure exceptional service and customer experience by handling client inquiries, managing complaints, and ensuring that each customer leaves satisfied.
-Monitor sales performance and prepare regular reports for upper management, identifying trends and areas for improvement.
-Collaborate with the team to develop promotions, packages, and strategies to attract new customers and retain existing ones.
-Maintain a thorough understanding of all spa services, treatments, and packages to effectively sell them to clients.
Requirements:
-Proven experience in sales or business development, preferably in the wellness, spa, or hospitality industry.
-Strong leadership skills with a track record of managing a team to success.
-Exceptional communication and interpersonal skills.
-Ability to build strong customer relationships and understand client needs.
-Goal-oriented with a passion for exceeding sales targets.
-Knowledge of spa services, treatments, and wellness trends is a plus.
-Ability to work flexible hours to meet the needs of the business.
-A proactive, self-motivated, and energetic approach to sales and problem-solving.
-Strong organizational and time management skills.
Job Type: Full-Time
Monday through Friday: 10 AM - 6 PM
Sunday: 11 AM- 6 PM
Salary: $3,000 per month +commission
OTE (On Target Earnings): $100,000+ per year with base salary plus commission.
How to Apply:
Please send your most current resume with the best contact number and email to reach you, and someone from our recruiting team will contact you shortly.
$100k yearly Auto-Apply 60d+ ago
Membership Concierge II-Weekends
Life Time 4.5
Assistant spa manager job in Upper Arlington, OH
Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.
Position Summary
As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties and Responsibilities
Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as point of contact for new member acquisition and member retention interactions
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Position Requirements
High School graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills
Preferred Requirements
Bachelor's Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.
$19k-23k yearly est. 47d ago
Concierge
Carroll Place 3.5
Assistant spa manager job in Carroll, OH
About LakeHouse Senior Living:
LakeHouse Senior Living, proudly part of the Discovery Senior Living family of operating companies, manages care- and lifestyle-focused senior living communities in Indiana, Illinois, Wisconsin, Pennsylvania, Ohio and Michigan. Our company, which was built on our “Pillars of Excellence,” employs thousands of vital Team Members and is committed to providing a positive work environment and culture that recognizes their value in providing excellent care for our residents.
Responsible for greeting guests, residents, and employees, managing both external and internal calls, taking and communicating messages, and providing information of a general nature.
Responsibilities:
Carries out telephone answering and reception duties as required.
Takes complete messages with pertinent information and communicates messages to the intended recipient.
Greets residents and visitors. Answers inquiries and gives directions.
Collates brochures for the marketing department.
Prepares meal tickets for team members and family members, tallies meal count sheets for the Dining staff.
Updates the Resident Phone List and Roster and Move-In and Move-Out Register daily; Guest and Sign-In Logs as necessary.
Manages appointments for residents and family members such as but not limited to hairdresser, transportation, etc.
Maintains and keeps desk and entry area neat and organized.
Organizes, distributes mail to residents, Executive Director and Department Coordinators.
Maintains resident forms for miscellaneous credits.
Maintains adherence to all company personnel policies and established operating policies and procedures.
Other duties as assigned.
Qualifications:
High school diploma or general education degree (GED) preferred.
One to three years customer service experience and/or training; or equivalent combination of education and experience.
Benefits:
In addition to a rewarding career and competitive salary, LakeHouse offers a comprehensive benefits package.
Eligible team members are offered a comprehensive benefits package including medical, dental, vision, life and disability insurances, paid time off, and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
Thank you for your interest in LakeHouse Senior Living careers. If you have any questions about the position you are applying for, please contact the community directly.
No agencies, please. We do not accept any unsolicited resumes from agencies under any circumstances. We receive inquiries from agencies daily. Agencies should not direct any inquiries or emails to hiring managers. Thank you.
EOE D/V
JOB CODE: 1003980
$19k-24k yearly est. 60d+ ago
Membership Concierge II-Weekends
Life Time Fitness
Assistant spa manager job in Upper Arlington, OH
Life Time Athletic Resorts are destinations for hospitality professionals seeking a lifestyle career with an established and growing company. The Membership Concierge position offers presence and prominence within our healthy way of life community affording you the opportunity to help members live heathier, happier lives.
Position Summary
As a Membership Concierge, you will serve as a professional in account maintenance, service delivery, programming insight and member/guest engagement. Grow your skills and build your professional network through self-directed progression of our hospitality certification levels and create a customized succession plan to realize your professional goals.
Job Duties and Responsibilities
Operates as first point of contact for members and guests entering resort
Exemplifies a hospitality mindset to build relationships with members and guests, regularly creating extraordinary experiences
Receives and facilitates incoming phone calls from members and guests
Maintains updated knowledge to appropriately educate all members and guests of club programming, events, pricing, and policies
Assists members with account maintenance, processing member needs, changes and transactions including program, service, and product payments
Serves as point of contact for new member acquisition and member retention interactions
Engages in problem solving and service recovery for member questions and concerns, utilizing appropriate tools and resources
Position Requirements
High School graduate or equivalent
Minimum of 1 year of customer service experience
Passion to serve others
Effective communication skills
Preferred Requirements
Bachelor's Degree in Hospitality
Life Time is a place for everyone. As an organization, we are committed to an inclusive, diverse and equitable workplace that respects and celebrates the unique contributions of each individual while ensuring we remain an equal opportunity employer that recruits, hires, trains and promotes based on merit and qualifications.