Customer Experience Office Manager
Assistant Store Manager Job 49 miles from Bradley
About Us:
Amata is a Full-Service Administrative Solution for Legal Professionals. We are a fractional support services company providing professional service firms with flexible staffing solutions and alternative office options. Our promise is to strengthen business operations through structure, people, and services.
Our vision is to support more law firms with flexible office and staffing options than any organization in the world.
Ideal candidates possess the following skills:
Communication Skills: Strong verbal and written communication skills with the ability to interact effectively with customers and team members.
Organizational Skills: The ability to manage multiple tasks, prioritize responsibilities, and keep the office running smoothly.
Problem-Solving Skills: Use critical thinking skills to promptly and creatively address customer issues, ensuring their satisfaction.
Empathy and Interpersonal Skills: Understanding customer needs and fostering positive relationships to enhance the customer experience.
Analytical Skills: Ability to interpret data and feedback to make informed decisions about improving customer experiences.
Leadership and Team Management: Skill in leading and motivating a team to deliver high-quality customer service.
Time Management: Effectively manage time to ensure tasks are completed efficiently and deadlines are met.
Adaptability: Being flexible and open to change, especially in fast-paced environments.
Attention to Detail: Ensuring that all aspects of customer interactions meet high standards.
Quick Study: The ability to learn quickly and work independently while knowing when to collaborate.
Responsibilities:
Office Management: Coordinating administrative functions, managing office resources, and supervising staff to ensure smooth operations.
Revenue Generation: Assist with increasing and maintaining support services revenue.
Customer Service: Developing and implementing customer service protocols, addressing customer inquiries and concerns, and ensuring customer needs are met to foster satisfaction and loyalty.
Team Leadership: Leading and managing a team, providing training, support, and guidance to ensure employees are equipped to deliver excellent customer service.
Feedback and Improvement: Gather customer feedback, analyze it, and work with the team to implement improvements based on this feedback to enhance the overall customer experience.
Collaboration: Work with other departments to align customer service goals with company objectives and ensure a cohesive approach to customer satisfaction.
Requirements:
Bachelor's Degree
Minimum of 2 years of related management experience
High-level knowledge of Microsoft Office software and applications
Possess an Illinois Notary Public certificate or be willing to obtain one within 6 months of hire date
General Manager, Food and Nutrition Services
Assistant Store Manager Job 48 miles from Bradley
Employment Type:Full time Shift:Day ShiftDescription:
Accountable for leading, guiding & directing the Trinity Health ministry area functional responsibilities. Enable ministry level strategy to address internal or external business & regulatory issues; provide functional expertise & ensure fulfillment of performance & service standards. Responsible for consistent operating performance & achieving financial goals. Identifies, defines & solves complex problems that impact the management & direction of the business; Collaborate with System Services Function Area, Regions & Health Ministries to ensure consistency & integration of strategy & operations. Maintaining awareness of new industry developments & standards. Provides decision support, operations &/or optimization leadership focus.
POSITION PURPOSE
Functions as the General Manager responsible for the oversight and coordination of the day-to-day operations of the Regional Health Ministry's (RHM) Food & Nutrition Services (FANS) Department in a community hospital or single site setting. The Manager of Food & Nutrition Services is responsible for successfully coordinating and directing all activities within the department in a single campus environment.
Assists in development and management of preliminary program budgets in collaboration with THS Regional Managers and RHM stakeholders. Works with all levels of senior leadership and management teams at RHMs and within the region. Develops and implements effective cost reduction plans and implementation processes that support Trinity Health and RHM FANS goals, objectives, strategies, policies, and procedures. Ensures cost reduction targets and productivity improvement objectives are met, while cultivating service/product quality and customer satisfaction. Ensures the Regional Manager, THS and RHM stakeholders are kept abreast of issues or problems impacting program efficiencies and effectiveness. Attracts, develops and trains talent to ensure program quality, sustainability, long-term growth, and development. Leads by exemplifying the mission, vision and values of Trinity Health and the Regional Health Ministry.
ESSENTIAL FUNCTIONS
Knows, understands, incorporates, and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices, supports and endorses senior leadership decisions, goals, objectives, and strategies.
Oversees the day-to-day management of the RHM's FANS department and ensures program service support objectives are met. Provides a work environment that fosters positive energy, creativity, and teamwork among colleagues across all functional areas. Provides operational and technical support to RHM stakeholders, managers, and System Office in support of the overall management of FANS programs. Develops, implements and coordinates within the RHM:
Standardization of policies and procedures related to FANS expense management and operations.
Implementation of core program systems (Menus, Food Formularies, Cleaning Practices, auditing tools, competencies, etc.)
Ensures short and long-term regional financial objectives stay on course and drives initiatives with RHM teams that contribute to THS program short and long-term operational excellence.
Provides fiduciary responsibility for RHM monthly outcome of FANS program profit and loss statement and works with local stakeholders and Regional Manager to prepare and submit program annual revenue and expense budgets. Participates in monthly budget reviews with the Regional Manager and RHM stakeholders to identify budget variances; and prepares related reports for senior management review.
Keeps Regional Manager, THS informed of issues affecting program costs, service capabilities, effectiveness and efficiencies, as well as issues noted during Performance Improvement audits. Presents findings and recommendations for improvement to the Regional Manager.
Meets with direct reports and support staff, as required, to review overall operations goals/objectives, to address shortfalls and open issues, and to encourage open dialogue for suggested process improvements. Reviews subsequent FY goals/objectives and related strategic plans as defined by the Regional Manager, THS and RHM Stakeholders; outlines expectations, accountabilities, and measurables used in determining success.
Develops and administers Program Quality Evaluations and reviews Customer Satisfaction Survey scores for discrepancies and overall customer satisfaction for Hospitality Services. Prepares Performance Improvement Plans (PIP) where necessary to resolve customer satisfaction issues and address program quality deficiencies.
Interviews, hires, trains, appraises, counsels, and supervises staff; handles disciplinary actions. Reviews and approves expense reports and holds direct reports accountable to Trinity Health and THS policies and procedures. Reviews hiring justifications to ensure financial cost saving merit.
Ensures timely completion of annual performance appraisals; addresses colleague problems and issues related to their work or environment. Fosters the development of diverse teams at all levels as appropriate and outlines annual skills development, career growth opportunities, and improvement objectives with direct reports. Establishes and monitors progress on objectives and takes the necessary actions to resolve and prevent recurring issues. Provides the necessary leadership and oversight in cases where disciplinary action or termination is warranted.
Manages multiple projects and tasks in a fast paced environment and possesses the ability to adapt to change. Demonstrates the ability to develop a project plan for major projects with milestones to determine schedule of deliverables to advance project outcomes.
Participates in Trinity Health FANS Advisory councils to develop best in class programs and identifying best practices; driving change to positively affect operational, financial, and service performance regionally in coordination with the UEM.
Maintains a working knowledge of applicable Federal, State and local laws/regulations; the Trinity Health Integrity and Compliance Program and Code of Conduct; as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical and professional behavior.
Ensures all aspects of departmental operations including but not limited to patient and clinical services, production, catering and retail operations function in a compliant, optimal and efficient manner that ensures patient and customer satisfaction
Assures that there are ongoing effective quality improvement programs within the department, inclusive of the clinical aspects, food borne illness, safety and infection control in the appropriate areas of the department.
Ensures all cafeteria/catering pricing is reviewed annually to trend with market and is priced consistently with THS policy.
Ensures all cash handling policies are followed appropriately and that all cash is accounted for.
Ensures that all menus are reviewed annually (Patient, Retail, etc.) and adjusted according to patient/customer preference and that Nutrient Analysis is accurate and updated as needed.
Ensures that all catered functions are approved, planned and executed per policy in a timely fashion with a customer centered focus. Also ensures that event costs are tracked per policy (Internally) and billed in a timely fashion (externally).
Ensures safe conditions and procedures are followed at all times to minimize/eliminate workman's compensation claims and create a safe working environment for all Food & Nutrition colleagues.
Displays the ability to plan and direct food production personnel regarding type and quantity of food to be prepared and any special techniques to be employed for modified diets.
Maintains accurate and appropriate records as required.
Demonstrates a cost-conscious attitude to time usage and consistently makes the best use of time.
May handle additional duties and responsibilities as needed or assigned.
MINIMUM QUALIFICATIONS
BA or BS degree preferred in institutional management, dietetics or equivalent degree with a minimum of five years progressive experience in the field of dietetics or healthcare foodservice management or an equivalent combination of education and work experience such as Certified Dietary Manager certification (CDM) and 7 to 10 years progressive management experience.
Ability to work effectively in a diverse, collaborative, and team oriented culture.
Ability to develop methodologies for collecting and analyzing relevant data; to audit program processes; monitor quality; identify, problems and their root causes, and make recommendations for improvement.
Excellent leadership, analytical, organizational, planning, delegation, coaching, communication (verbal, written and interpersonal), and computer (MS Word, Excel, Outlook, PowerPoint) skills; with a continuous improvement mindset and ability to challenge conventional thinking at all levels of the organization.
A personal presence characterized by a sense of honesty, integrity, and caring with the ability to inspire and motivate others to promote the philosophy, mission, vision, goals, and values of Trinity Health.
Ability to be a self-starter and independent worker able to manage multiple conflicting priorities and demands.
Ability to delegate responsibilities effectively and provide regular follow up to ensure objectives is met.
PHYSICAL / MENTAL REQUIREMENTS AND WORKING CONDITIONS
Works in a well-lighted, well-ventilated area.
Occasionally exposed to normal food service conditions such as noise, heat and humidity.
TRINITY HOSPITALITY SERVICES MISSION STATEMENT
In the spirit of our guiding behaviors, as stewards of Trinity Health, our pledge is to deliver culinary, nutritional and hospitality excellence in a compassionate and innovative manner to all we serve across our ministry.
TRINITY HEALTH MISSION STATEMENT AND GUIDING BEHAVIORS
Mission: We serve together in Trinity Health, in the spirit of the Gospel, to heal body, mind and spirit, to improve the health of our communities and to steward the resources entrusted to us.
The Guiding Behaviors are the behaviors necessary for all of us to achieve our Vision. They are:
We support each other in serving our patients and communities. We communicate openly, honestly, respectfully and directly. We are fully present. We are all accountable. We trust and assume goodness in intentions. We are continuous learners.
Trinity Health Benefits Summary
Pay Range: 84491-126736
Our Commitment to Diversity and Inclusion
Trinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.
Operations Manager
Assistant Store Manager Job 47 miles from Bradley
Manage day-to-day operations of a commercial calibration and repair laboratory, to meet and exceed customer requirements and company objectives. Responsibilities include technical operations, customer service, shipping & receiving, quality representatives, and drivers. This includes direct interaction with customers, corporate personnel, and sales personnel. Act independently to determine methods and procedures for new assignments and may guide the activities of other employees. Use ability as a skilled specialist to contribute to development of concepts and techniques, and to complete tasks in creative and effective ways. Work on assignments that are extremely complex in nature where independent action and a high degree of initiative are required in resolving problems and developing recommendations. Operations Managers have supervisors as direct reports, in addition to other non-exempt employees.
Responsibilities and Duties
1. Serve as a leader and set an example of embodying the principles of SIMCO's Mission in Service.
2. Manage laboratory operations to budgeted financial objectives with Profit and Loss(P&L) responsibilities.
3. Manage and control key variable expense accounts, technical and administrative staff.
4. Maintain appropriate levels of accreditation and scope as defined by management; enhancement and expansion of the laboratory scope of accreditation (UKAS, KEMA, ISO/IEC 17025 Quality System).
5. Instill operational process efficiency to reduce costs and provide technical support for sales and operational efforts.
6. Manage service performance of the laboratory to corporate objectives and assist technical staff in the analysis and resolution of complex problems commonly found in TMDE.
7. Manage the laboratory assets to maximize the utilization and leverage of assets. Ascertain lab capabilities and increase where relevant.
8. Support the Regional Director/VP in key initiatives and projects.
9. Recommendation for asset acquisition with appropriate justification.
Qualifications
1. Experience managing a technical service group at a company in a relevant or comparable
industry.
2. At least 10 years experience in the Calibration and Repair industry with formal
experience in Physical Dimensional, RF/Microwave and general test equipment
calibration. A formal PMEL or equivalent technical training is highly desirable.
3. At least 4 years experience as a supervisor/manager.
4. At least 2 years of proven P&L management experience and lab budget creation.
5. Excellent oral and written communication skills.
6. Knowledge of MS Office applications.
7. Ability to manage and motivate employees.
Physical Demands
Must be able to lift to 45 lbs. without assistance. Occasional standing and bending are
required.
Working Environment
Work primarily in a laboratory or manufacturing environment at a SIMCO location and
or customer sites. Travel may be required to other domestic and possibly international
locations.
What We Offer
Full-time, exempt position, sign on bonus eligible
Excellent benefits package Employer paid medical, dental, vision, disability, life insurance, retirement plan, employee funded pre-tax health, childcare spending accounts and tuition reimbursement
Paid time off with vacation, sick and holiday leave
SIMCO provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, or genetics. In addition to federal law requirements, SIMCO complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation, and training.
About Us
SIMCO Electronics is the leading provider of calibration and software services for test and measurement instruments used in technology organizations. To learn more about SIMCO Electronics please site our home page at: ***********************
Assistant Store Director
Assistant Store Manager Job 49 miles from Bradley
At Tony's Fresh Market, how we work is defined by shared values that include absolute integrity, respect, and collaboration. But it's more than that, it's smart and highly driven people united in purpose to serve one another.
Bring your energy and unique perspective and you'll have the opportunity to grow with us professionally, personally, and financially. You'll be part of a team that genuinely cares about helping you succeed, and you'll work alongside talented colleagues, while making a difference in our communities.
POSITION SUMMARY:
Coordinates, completes, and oversees job-related activities and assignments by developing and maintaining relationships with employees, vendors, buyers, and district directors. Supporting plans and initiatives to meet customer and business needs; identifying and communicating goals and objectives; building accountability for and measuring progress in achieving results; identifying and addressing improvement opportunities; and demonstrating adaptability and promoting continuous learning.
Provides supervision and development opportunities for associates by hiring and training; mentoring; assigning duties; providing recognition; and ensuring diversity awareness. Ensures compliance with company policies and procedures and supports company mission, values, and standards of ethics and integrity by implementing related action plans; utilizing and supporting the Open Door Policy; and providing direction and guidance on applying these in executing business processes and practices.
What you'll do...
Drive the financial performance and sales of the store by reviewing and evaluating P&L (Profit & Loss) statements;
Manage and assist in budgeting, forecasting and controlling expenses to confirm they are indexed to sales;
Monitor and ensure effective merchandise presentation, seasonal transitions, inventory flow, and operational processes;
Develop and implement action plans to mitigate shrink and ensure sales and profit goals are achieved.
Model and demonstrate exceptional customer centered standards to store associates by following and training the Clean, Fast, & Friendly service model;
Manage, support and ensure customer needs, complaints, and issues are successfully resolved;
Develop and implement action plans to correct deficiencies;
Provide process improvement leadership to ensure a high-quality customer experience.
Lead management team effectively by touring stores and providing feedback, communicating and collaborating with all levels of associates regarding store operations, utilizing technology, business initiatives, merchandising, and company direction;
Introduce and lead company change efforts; and providing clear expectations and guidance to implement business solutions.
Qualifications/Requirements:
High school diploma/GED, 3-5 years in supermarket industry and completion of management training program, or equivalent combination of education/experience
Effective leadership, interpersonal communication, and customer service skills
Ability to work in a fast-paced environment; strong time management skills
Sound judgement/problem solving and decision making skills
Ability to create operating budgets/financial forecast
Comprehensive knowledge of store operations and human resource functions
Full-time benefits:
5 day work week
Bonus potential of 10k a year
401K with up to 6% of pay match (invited to enroll after a year)
Health, Vision, and Dental Insurance (invited to enroll after 60 days worked)
Paid vacation and 2 personal paid days
Main Holidays OFF and paid
Required Travel: open to transfer to any Tony's Chicagoland location
Position Type: salaried employee
IMPORTANT DISCLAIMER NOTICE
The job duties, elements, responsibilities, skills, functions, experience, educational factors, and the requirements and conditions listed in this are representative only and not exhaustive of the tasks that an employee may be required to perform. The Employer reserves the right to revise this job description at any time and to require employees to perform other tasks as circumstances or conditions of its business or the work environment change.
Disclaimer:
Pay scale $30.00-30.00
The pay scale above is the hourly wage range that the Company reasonably expects to pay for this position. *Manager roles have a bonus target potential paid out quarterly based on company results/metrics.
Within this range, individual pay is determined by location and other factors including, but not limited to, specific skills, relevant work experience, and relevant education and/or training. The Company offers competitive medical, dental, vision, and supplemental benefits to its team members. Team Members are also able to participate in the company's 401k plan that includes a safe harbor match. This information is provided to applicants in accordance with IL Senate Bill HB2139 and state and local minimum wage standards.
Cluster Operations Manager
Assistant Store Manager Job 49 miles from Bradley
Cluster Operations Manager - Chicago, IL - Up to $160k + Bonus
Our client, a prestigious upscale hotel group, is seeking a Cluster Operations Manager to oversee the seamless operation of four properties. This role requires a dynamic leader with a passion for hospitality excellence, ensuring top-tier guest experiences while driving operational efficiency. It's an exciting opportunity to manage multiple locations, optimize performance, and elevate service standards across the portfolio.
Perks
Competitive Salary between $140,000 and $160,000
Achievable bonus scheme
Extended benefits, 401k and PTO
What they are looking for:
Proven experience managing multiple properties within hotel operations.
Strong attention to detail with a focus on operational excellence.
In-depth understanding of NOI profitability, budgeting, and financial performance.
Proficient in computer systems, with preferred experience in hotel information systems.
If you are keen to discuss the details further, please apply today or send your cv to Declan at COREcruitment dot com
Due to the volume of application, we may not be able to provide feedback to all applicants. If you haven't heard from us within 2 weeks, please consider your application unsuccessful. Nevertheless, feel free to reach out!
Gateway Operations Manager
Assistant Store Manager Job 49 miles from Bradley
Job Title: Gateway Operations Manager
Reports to: Director, Transportation
Job Status: Exempt, Full Time
SHEIN is a global online fashion and lifestyle retailer, offering SHEIN branded apparel and products from a global network of vendors, all at affordable prices. Headquartered in Singapore, SHEIN remains committed to making the beauty of fashion accessible to all, promoting its industry-leading, on-demand production methodology, for a smarter, future-ready industry. Founded in 2012, SHEIN has more than 16,000 employees operating from offices around the world and continues to expand operations globally. Join SHEIN and be the future!
Position Summary
The Gateway Operations Manager oversees Sortation Center (3PL) operations and manages First, Middle, and Final Mile supplier operations within the gateway. This role is responsible for supplier performance, process improvements, and operational efficiency while representing corporate leadership in the field. Key areas of ownership include root cause analysis, KPI management, supplier relationships, and project execution.
Job Responsibilities
Oversee 3PL Sortation Center operations in Vernon, CA, ensuring efficiency, compliance, and performance.
Manage First, Middle, and Final Mile supplier operations, ensuring seamless execution and performance optimization.
Track and improve key metrics: On-Time Performance (OTP), Sortation Throughput, Dwell Time, and Cost per Unit.
Conduct root cause analysis (RCA) and develop corrective action plans (CAPs) to drive operational improvements.
Lead daily/weekly business reviews (WBRs), providing insights and action plans to leadership.
Build and maintain strong supplier relationships, meeting weekly to drive accountability and performance.
Implement process improvements and new programs, focusing on efficiency, cost reduction, and scalability.
Represent corporate leadership onsite, ensuring alignment between strategic initiatives and operations.
Job Requirements
Bachelor's degree in Logistics, Supply Chain, Business, or related field preferred.
5+ years in transportation, logistics, or supply chain operations.
Experience managing Sortation Centers (3PL) and supplier networks.
Strong analytical skills in KPI tracking, RCA, and performance management.
Expertise in supplier negotiations, process improvement (Lean, Six Sigma), and project management.
Proficiency in TMS, data analytics tools, and reporting dashboards.
Pay
Annual Base: $ 80,500-127,600
Work Environment
Onsite role at 3PL Sortation Center
Weekly supplier meetings as per standard cadence.
May require evening, weekend, or on-call availability
Landscape Maintenance Field Operations Manager
Assistant Store Manager Job 33 miles from Bradley
We are an industry leader known for our exceptional service, and we are looking for a dedicated Field Operations Manager to help drive our success.
Why Join Us? We offer one of the best compensation packages in the business, which includes:
Performance-based bonuses
401(k) plan with company match
Weekly pay
Comprehensive health insurance
Paid time off for vacation and sick leave
Paid holidays
Company vehicle
Opportunities for professional development and tuition reimbursement
As the Field Operations Manager, you will play a key role in overseeing field teams, ensuring top-tier service delivery for our clients. This role involves managing team performance, upholding safety and compliance standards, overseeing materials and equipment, and maintaining client satisfaction.
Primary Responsibilities
Recruit, train, and lead field crews for both seasonal and year-round operations
Partner with clients to understand and address their service needs
Organize daily crew schedules, dispatches, and deliveries of materials and equipment
Review and approve crew timesheets to meet weekly payroll deadlines
Enforce safety protocols and lead weekly safety discussions
Develop and implement efficient workflows to improve team operations
Work closely with Client Account Managers and Branch Managers to address service requests
Take on additional duties as needed to support business goals
What We're Looking For:
A minimum of 3 years of experience managing crews
Solid knowledge of landscape management practices
Hands-on experience with lawn care, horticulture, and landscape maintenance
A valid driver's license and ability to meet our driver eligibility criteria
Excellent verbal and written communication skills
Strong organizational and multitasking abilities
Flexibility to work varied hours, including occasional weekends
Bi-lingual is a plus
Physical Demands
Ability to sit or stand for extended periods
Regular use of computers and mobile devices
Frequent walking on job sites
Occasional bending, stooping, and lifting up to 50 pounds
Job Type: Full-time
Pay: $65,000.00 - $75,000.00 per year
Non Profit Operations Manager
Assistant Store Manager Job 49 miles from Bradley
The HistoryMakers,
a 501c3 national African American educational/archival institution (******************************** headquartered in Chicago, seeks to hire a Non Profit Office Manager. This is not a hyrbrid and/or remote position. This position will report to the Founder & President and be responsible for the overall operations of
The HistoryMakers
including human resources, workflow systems and documentation, facilities management, and IT/database management, data analytics and data science7and opening and closing
The HistoryMakers
offices. The successful candidate will have a proven track record of building efficient, cost-effective operating systems and delivering excellent service in a hands-on small nonprofit environment. There are currently 3 employees with plans to grow to 15 employees.
The HistoryMakers
was featured on 60 Minutes: Click on this link *************************************************
Responsibilities
Human Resources -Staff recruiting, onboarding, and training.
Facility Management-Ensures the facility operates in as efficient manner as possible with revision of training manuals, organizational documents, and reorganization of server files.
Operations - Monitor, manage and improve the efficiency of the organization's facilities, IT and database management, business operations and inventory control systems.
Experience
5 -7 years of successful operating experience managing a small non-profit or private sector organization as a social entrepreneur.
Proven track record in effectively managing human resources, talent, technology and facility operations.
Significant experience working with FileMaker databases.
Excellent communication skills both verbal and written.
Excellent interpersonal skills and a collaborative management style.
Passion for and commitment to
The HistoryMakers'
mission.
Bachelor's degree required.
Behavioral
Flexible and dependable.
Must be a self-starter.
Strong ability to multi-task.
Proven ability to meet deadlines.
Highly organized and detail-oriented.
Effective communication skills.
Salary and Benefits
Salary is commensurate with experience and qualifications.
The HistoryMakers
also offers a competitive benefits package that includes 403(b), PTO, health, vision and dental insurance, tuition reimbursement and school loan repayment assistance.
The HistoryMakers
The HistoryMakers,
the nation's largest African American video oral history archive(************************** is a one-of-a-kind collection, housed
permanently
at the Library of Congress. Its website (************************** accessed by millions worldwide, is sited in Wikipedia and used as a “go to” reference tool. Its digital archive has been licensed by colleges, universities, K-12 schools and public libraries for use by faculty, students and patrons and is growing in popularity in the wake of COVID19 and the focus on online learning. Within the next few years,
The HistoryMakers
will become
the
digital repository for the Black experience: providing much needed content, role models, success pathways and frameworks for generations of Americans.
Operations Manager, Food & Beverage
Assistant Store Manager Job 49 miles from Bradley
TE'AMO BOBA & DESSERT is an AAPI women-owned bubble tea and dessert cafe franchise located in Chicago, IL. Recognized by the Chicago Tribune for having the Best Non-alcoholic Drink Menu in 2023, we specialize in high-quality bubble tea made with organic and natural ingredients, paired with unique Asian fusion desserts like cheesecake baos, cakes, and mochi donuts. TE'AMO currently has 19 operating locations with 3+ more coming across the U.S. and is expanding rapidly.
Role Description
This is a full-time on-site role. We are seeking a knowledgeable and proactive Operations Manager with 3-5 years of business experience and a solid background in the food and beverage industry. The ideal candidate will possess strong communication and problem-solving skills, demonstrating an ability to manage daily operations efficiently and effectively, driving sales increase.
Location: Chicago, IL
Key Responsibilities:
Operational Management:
Oversee day-to-day operations to ensure the smooth functioning of TE'AMO stores.
Implement and monitor operational policies and procedures to enhance efficiency.
Update SOPs, regulations, checklists, and other documents to reflect changes; train store managers on execution.
Supervise store managers, ensuring they understand and perform their duties effectively and in a timely manner.
Analyze operational performance and develop strategies for improvement.
Supervise the completion of every store's cycle counting sheets at the beginning of the month.
Manage budgets, overseeing each store's labor cost, food cost and store related costs to ensure it remains within budget.
Conduct monthly evaluations and meetings with store managers to plan for future trends.
Prepare for new store openings, including setting up POS systems, delivery platforms, hiring, training, and other related tasks.
Foster effective communication across all internal teams.
Quality Control and Customer Satisfaction:
Coordinate with various teams to ensure quality control and customer satisfaction.
Routinely check each store to ensure cleaning, customer service, and quality control meet company standards.
Oversee every store's review platform, addressing issues promptly.
Ensure the smooth launch of new products and policies; make announcements to every store, supervise, and follow up to ensure success.
Staff Management and Training:
Exhibit excellent leadership, relationship, and conflict management skills.
Hire and set training plans for new managers; keep track of manager training progress and report back to the management team.
Manage job postings on hiring platforms and facilitate each store with hiring needs.
Provide coverage for urgent shifts.
Monitor store cameras and store group chats to help resolve issues.
Inventory and Ordering:
Supervise the daily dessert orders and weekly inventory orders for all stores, placing orders for certain stores if necessary.
Sales and Strategic Planning:
Develop and execute plans to increase store sales; help each store meet sales targets.
Collaborate with senior management on strategic planning and business development.
Work Schedule:
Full-time position, 6 days a week, with one day off.
Availability to work a variety of shifts, including days, evenings, and weekends.
Qualifications:
Servsafe food manager certification required.
Possess a valid driver's license.
3+ years of F&B operations and management experience required, with a proven track record of managing operations and leading teams.
High school diploma required; Bachelor's degree preferred.
Schedule/timesheets/labor management experience required.
Self-motivated, with high initiative and results-oriented.
Able to work effectively and efficiently both independently and collaboratively.
Able to recognize and analyze problems, set goals, create plans, and convert plans into action to solve problems.
Must be effective in handling problems and take a proactive approach to identify and prevent problems.
Detail-oriented with excellent organizational skills.
Proficient in Microsoft Office (Excel, Word) and able to learn and adapt to new systems quickly.
Ability to multitask and handle high-pressure situations.
Knowledge of industry regulations and standards.
Willingness to commute to different locations and work a variety of shifts, including days, evenings, and weekends, and travel as needed for work-related functions and training.
Reconstruction Operations Manager
Assistant Store Manager Job 37 miles from Bradley
Operations Manager
Blue Island, IL 60406
Department: Reconstruction
Reports To: General Manager
The Reconstruction Operations Manager oversees all aspects of Sales, Estimating, and Production for all projects. This role ensures projects are completed on time, within budget, and to the highest quality standards while maintaining optimal profitability. This leadership role requires a motivated professional to drive operational excellence, ensure customer satisfaction, and contribute to the company's success
KEY RESPONSIBILITIES:
Manage and train Estimators in scoping, estimate writing, timely deliveries and profitable project execution
Manage and train Project Managers (PMs) in sales strategies, scoping, estimate writing, budgeting, and profitable project execution through team leadership
Manage and train Superintendents in project scheduling, budgeting and profitable project execution
Ensure sales volumes are met or exceeded
Ensure profitability by monitoring job costs, budgets, and cash flow through timely collections
Oversee cash flow management, including collections and A/R policies
Oversee job costs, and payment terms for subcontractors and vendors
Delegate duties, review performance, and hold staff accountable to company standards
Provide timely reports and updates to the GM, including budget changes and Weekly Production Recap reports
Compare budgets with actual performance, conduct monthly reviews, and assist in preparing the annual budget with the GM and Controller
Collaborate with clients, employees, and the GM to achieve individual and branch sales goals
Provide coaching, training, and development to employees for short- and long-term success
Recognize and celebrate employee achievements while addressing performance issues through corrective action plans as needed
Develop, implement, and update company policies and procedures to ensure compliance with laws, rules, and industry regulations
Ensure customer service excellence, quick response to inquiries, and timely submission of estimates
Oversee and assist in project management as needed, including site visits and quality control
Manage subcontractor relationships, including pricing, quality assessments, and inspections
Support business development and marketing efforts, ensuring staff engagement in marketing activities
Foster a positive company image among staff and customers
Implement the company vision, mission, and operational goals
Enforce safety regulations, conduct safety training, and ensure compliance with OSHA standards
Conduct employee evaluations and development plans for career growth
Lead by example, mentoring and motivating staff for superior performance
Other duties as assigned
REQUIRED KNOWLEDGE & ABILITIES:
Strong knowledge of budgets, cash flows, collections, and business planning
Understanding of restoration programs, industry best practices, and client relations
Expertise in marketing and sales strategies to generate and retain business
Proficiency with industry software such as Xactimate, Xactanalysis, PSA, JOC Analytics, and Microsoft 365
Proficiency with industry TPA's such as Contractor Connection, Alacrity, Sedgwick and Code Blue
Strong leadership and crisis management skills
Ability to delegate tasks effectively and lead teams toward success
Problem-solving skills with a proactive approach to improving operations
Availability for on-call and emergency response situations
Ability to work in both office and field environments
QUALIFICATIONS & EXPERIENCE:
Minimum of 5 years in construction or property restoration, with at least 3 years in a managerial role
Experience with insurance carriers and claims handling
Industry certifications (IICRC, OSHA, PMP) preferred
Valid driver's license with the ability to travel to job sites as needed
WORK ENVIRONMENT & PHYSICAL REQUIREMENTS:
Work is performed in office and field settings, requiring job site visits
Ability to lift up to 50 lbs., stand for extended periods, and navigate active construction sites
Availability for after-hours responsibilities as needed
LICENSES:
Valid State driver's license
EQUAL OPPORTUNITY EMPLOYER/AMERICANS WITH DISABILITIES ACT COMPLIANT/DRUG FREE WORKPLACE
req25-00217
Operations Manager - 1st Shift
Assistant Store Manager Job 34 miles from Bradley
Performs functions to effectively plan, coordinate, and direct manufacturing activities related to production.
Primary Responsibilities:
Analyzes production performance and downtime, identifying root causes, and leads corrective action initiatives
Analyzes downtime and ensures proper explanations for any lost production time
Initiates plans and processes which minimize manufacturing costs and operate within established budgets through effective utilization of manpower, equipment, facilities, and materials
Ensures production runs in a timely manner and meets quality assurance specifications
Participates in the design of a validation process that includes the development of production standards, process control charts, and systems
Develops, implements, and assesses Lean Manufacturing initiatives including system design, tools, and techniques
Implements manufacturing strategies and action plans to ensure that the facility supports the Company's strategic initiatives
Actively participates in food safety programs that ensure the safety of ingredients and finished products
Guides employees to ensure goals and activities are in alignment with Company-wide continuous improvement directives
Continually improves safety performance by addressing employee safety attitudes while ensuring compliance with all state, federal, and company regulations
Provides backup to scheduling, pack-off, and warehouse areas
Participates in HACCP, Safety, and Process Safety Management Committees
Maintenance oversight
Performs other functions as assigned
Supervisory/Management Responsibilities:
Oversees employee participation and adherence to food safety programs and policies
Supervises activities of employees in production which include training, motivating, and disciplining staff
Schedules/assigns work for department staff; follows up on results
Provides guidance to supervisors regarding time management, problem resolution, and employee related issues
Maintains department staff by selecting and orientating new employees
Interfaces with the USDA
Participates in the Performance Management Process
Requirements:
Bachelor's degree, Meat/Food Science, Business, or related field
5+ years of broad manufacturing experience and 5+ years of supervisory experience
Demonstrated proficiency in time and project management
Knowledge in SPC, HACCP and OSHA regulations
Knowledge of quality principles and tools
Excellent verbal and written communication skills
Proficient with computers, specifically Microsoft Office applications
Bilingual preferred
Competencies:
Communication:
The ability to give and gather information and actively manage the communication process by asking questions, conveying complex information in plain language, listening and considering others' views, state own views clearly and concisely, and address conflict in a professional and productive manner.
Drive for Results:
Dedicated to achieving the best results by taking a dynamic approach to work, perseveres and uses metrics to analyze performance.
Detail Oriented:
Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.
Time Management:
Able to make the most effective use of one's own time and that of others; gets the job done without procrastinating or delaying; is constantly aware of what is the best use of time.
Detail Oriented:
Thoroughness in accomplishing a task through concern for all the areas involved no matter how small; monitors and checks work or information; and plans and organizes time and resources efficiently.
Benefits for this role include: Medical, vision, dental, discretionary bonus up to 20% (50% personal performance based & 50% company performance based), profit sharing (which feeds retirement) at a minimum of 3% annually and 120 hours PTO in the 1st 12 months.
Store Manager
Assistant Store Manager Job 36 miles from Bradley
AKIRA Store Manager
In 2002, AKIRA opened the doors to its first women's clothing boutique in Chicago. Since then, the company has extended its reach to 35+ stores across the United States, as well as a thriving eCommerce business (shop AKIRA.com.) AKIRA is extremely well-poised for sustained growth as we continue to build a nationally recognized brand. AKIRA's culture has one very large, distinct difference from other high fashion competitors: Fanatical, Obsessive Attention to the consumer's needs and desires. The core principle for all employees at AKIRA is to
Act and Think Like an Owner
, and this belief can be reflected across all areas of the company.
The Position
Store Manager
Location
Southlake Mall, Merrillville, Indiana
Overview:
AKIRA Store Managers are fanatical salespeople, driven by goals and dedicated to servant leadership. They excel in ensuring customers are styled by knowledgeable experts who are deeply immersed in the world of fashion. Our mission is to help customers look and feel their best. Store Managers are relentless in recruiting and developing top-tier talent to maintain a high-performing team. By leading through example and adopting an ownership mindset, they go above and beyond to achieve both personal and store objectives.
Essential Functions:
Recruiting, interviewing, and onboarding exceptional employees and managers.
Training, mentoring, and retaining top-tier talent to foster growth and excellence.
Cultivating and maintaining a positive and energized store atmosphere.
Elevating the selling culture by championing AKIRA's 5 Steps of Selling.
Providing timely, constructive feedback both in real-time and through written communication.
Inspiring and motivating employees and managers to perform at their best.
Ensuring seamless store operations and maintaining impeccable visual presentation aligned with AKIRA standards.
Upholding and enforcing all AKIRA policies with consistency and integrity.
Exceeding individual sales goals with enthusiasm and determination.
Driving the store's daily, weekly, and monthly sales goals to surpass expectations.
Leading by example to embody and promote AKIRA's culture and Code of Conduct through our 4 Principles.
Qualifications:
A passion for fashion and a keen eye for trends.
An unwavering work ethic and dedication to excellence.
Proven leadership skills with the ability to inspire and guide a team.
Exceptional communication and organizational abilities.
High motivation coupled with a proactive sense of urgency.
At least one year of experience in retail management.
Expertise in supervising, motivating, and effectively directing employees.
Flexibility to adapt to new directions and embrace change with enthusiasm.
Comprehensive knowledge of visual merchandising and superior customer service practices.
Strong understanding of store operations, including inventory management, loss prevention, retail systems, and budget preparation.
The ability to thrive in an entrepreneurial environment, where a hands-on approach drives success.
A collaborative mindset, fostering strong and sustainable relationships with employees and managers.
Physical Requirements:
Move product, supplies and/or boxes repetitively; ability to push, pull, lift a maximum of 50 lbs. based on needs of the role
Ability to stand/walk for extended periods of time, including a 10-12 hour shift
Diversity & Inclusion:
At AKIRA we believe that treating everyone in a first-class manner is essential to fostering an inclusive environment that reflects our values and our community. This is deeply rooted in our company's principles, culture, and fashion. We continuously strive to cultivate a company where employees feel a sense of belonging and contribute to a culture that values differences, ideas, and experiences. Our unique workforce is directly linked to our success and makes us stronger collectively.
Benefits and Perks:
AKIRA offers competitive benefits for full time employees, including Medical, Dental, Vision, Pet, Life, LTD, FSA/HSA/Dependent Care FSA, Flex Transit (CTA), 401(k), and employee discount. We are committed to encouraging internal development and providing significant career enrichment opportunities. Most importantly, what has propelled AKIRA's growth and success over the years has been the dynamic culture within the company - if you're filled with passion, have a strong desire to get things done, and if you want to go to a place where you know your work matters and where you can implement your ideas and decisions, then AKIRA just might be the place for you.
Job Type: Full Time
Business Manager - part-time
Assistant Store Manager Job 49 miles from Bradley
About Us:
Donna Mondi Interior Design, recognized as one of the "Top 100 Designers in the World" by Andrew Martin, is a premier interior and product design firm with offices in Chicago and Denver. Led by the talented and experienced interior designer Donna Mondi since 2001, the firm is passionate about crafting interiors that capture the essence of luxury while remaining functional and livable.
At Donna Mondi Interior Design, we firmly believe that each home should reflect the personality and lifestyle of its inhabitants. We adopt a collaborative approach, working closely with clients, architects, and craftsmen to produce distinct and exclusive residences. Innovation serves as a cornerstone for the firm, as we actively explore the world for inspiration and resources that set our work apart from the ordinary. We aspire to create spaces with a soul, blending architectural and aesthetic elements that elicit emotions as one travels through them.
Position Overview:
As the part-time Business Manager, you will play a crucial role in the operations of our interior design firm. The ideal candidate will bring both strategic and operational expertise to the table, with a strong understanding of working in a creative service-based business. This role is not day-to-day bookkeeping; the focus is financial oversight, reporting and managing of time billing and client invoicing
Key Responsibilities:
Business Operations: Working with the owner overseeing the business operations of the firm, ensuring efficiency and alignment with business objectives.
Financial Management: Manage the firm's financials, including budgeting, invoicing, and accounts payable/receivable. Provide regular financial reports and insights to the leadership team. Oversight on payroll, working with our payroll vendor.
Client Relations: Serve as a point of contact for clients regarding project billing, contracts, and payments. Ensure clear communication and smooth financial transactions.
Human Resources: Assist in employee management tasks, such as onboarding, time tracking, and team communications.
Business Development Support: Assist with the preparation of proposals, presentations, and contracts for new business opportunities.
Vendor Relations: Manage relationships with suppliers, contractors, and service providers. Ensure timely procurement of materials and services.
Building management support: Oversee leases with building businesses/tenants, insurances for the firm, and communication with building vendor and tenants
Business Management: Working with the owner, lead creation and oversight of our business plans.
Qualifications:
Minimum of 5 years of experience in business management, operations, or project management, preferably in the interior design, architecture, or creative industries.
Strong understanding of financial management, including budgeting, invoicing, and basic accounting practices.
Experience with project management software and accounting tools. Experience with Notion is a plus.
Excellent organizational skills with the ability to manage multiple tasks and deadlines in a fast-paced environment, a strong sense of urgency for follow-through
Ability to work independently with minimal guidance, excellent work ethic.
Strong communication skills, both written and verbal, with the ability to work effectively with clients, vendors, and internal teams.
Ability to handle confidential information with discretion and professionalism.
Self-motivated, proactive, and able to work independently as well as part of a small, collaborative team.
Familiarity with interior design processes and terminology is a plus but not required.
Knowledge of and/or experience with EOS.
Personable, energetic and adaptable and alignment with our core values.
Able to use discretion with confidential information.
Work Schedule & Compensation:
This is a part-time position, approximately 20 hours per week. Flexible hours are available to accommodate your schedule.
Competitive hourly rate based on experience.
Position is hybrid: In the office at least two days (16 hours) per week and the other hours can be from home.
How to Apply:
Please submit your resume, a brief cover letter and references to ******************* with the subject line “Business Manager Application - [Your Name].”
In your cover letter, please include a few sentences about why you're interested in working with us and how your experience aligns with the position.
Store Manager
Assistant Store Manager Job 47 miles from Bradley
Job Description STORE MANAGER - Naperville
Manage all activities necessary to the efficient operation of this retail location and provide prompt and courteous service so as to further promote the company's image of high quality and professionalism. Ensure all team members are focused on being brand ambassadors as they engage in direct contact with our brand fans.
STATUS:
The manager reports directly to the Senior Director of Retail and works in close collaboration with Senior Manager of Retail Operations and all supporting departments. They will direct everyone on the team essential to the efficient and effective operation of the store.
KEY JOB FUNCTIONS:
Recruit, hire, train and develop top talent who provide exceptional customer service, excellent visual presentation of our product and effectively manage inventory.
Handle all administration/security compliance while controlling operation costs of the business according to predetermined budgets.
Motivate and inspire all team members to achieve company goals and surpass their personal sales goals.
Ensure that all team members clearly understand and comply with company policies, practices, and procedures.
JOB DUTIES:
Collaborate closely with human resources to ensure that qualified professional people are recruited and communicates all pertinent information to payroll department before actually hiring.
Ensure store operates within its predetermined budget (i.e. salary, inventory, expenses, etc.)
Establishes that weekly sales for store and personnel and ensures objectives are met.
Ensure that all personnel practices professional salesmanship according to company policies and procedures in order to achieve maximum sales and provide the highest level of customer satisfaction.
Adheres to and enforces loss prevention and security policies, credit policies and procedures i.e. credit cards, employee purchases, deposit logs, return and exchange policies.
Ensures that all merchandise is properly ticketed and attractively displayed within the predetermined color story.
Ensures stockroom is neat and well organized. Ensure all merchandise is always up to date, transfers are properly executed and controls damages and mixes according to company policies.
Communicates stock replenishment needs to retail operations team, planning and merchandising departments.
Implement all company training programs effectively to train and develop personnel.
Evaluates personnel formally once a year and conducts quarterly touch bases.
QUALIFICATIONS (MINIMUM QUALIFICATIONS REQUIRED TO PERFORM TASKS):
Related work experience: five years of store manager experience (retail or service industry)
Experience managing a team of 20-30
Good understanding of Houston laws and regulations
Strong leadership and ability to motivate people in order to achieve sales objectives.
Excellent verbal and written communication skills.
Willing to work retail hours (i.e. nights, weekends and holidays)
Store Manager
Assistant Store Manager Job 49 miles from Bradley
Join Joe & The Juice as a Store Manager!
At Joe & The Juice, our vision is to become the first truly global people-focused Food & Beverage brand. To achieve this, we foster a culture built around our virtues and operational excellence in three key focus areas: employee engagement, guest experiences, and financial performance. Our unique company culture is the backbone of our success, thriving on our employees' commitment to our core virtues: Positive Attitude, Inclusion, Social Ties, and Growth.
We expect our employees to be engaged, open-minded, and to maintain a positive attitude in all that they do. While hard work and dedication are essential, we also encourage our team to have fun and enjoy each other's and our guests' company. We offer a work environment with great opportunities for development and progression, expecting consistent performance in return.
Role Summary:
As a Store Manager, you are responsible for the daily operation of your store, ensuring the highest performance in all areas through sparring with your Regional Manager. You will ensure that your store adheres to market-specific legal requirements, company policies, and risk and compliance structures. Leading your team, you will ensure efficient workflows, great guest experiences, and high-quality products.
Your success in this position depends on your ability to lead and develop a highly engaged team, meet cost budgets, reach sales targets, and achieve 4-Wall EBITDA through new and existing company initiatives.
Key Expectations:
· Effectively lead your team members in alignment with company virtues and operational principles.
Key Responsibilities:
· Develop and motivate your team through development plans, feedback, in-store training, meetings, and securing engagement through inclusion and social activities.
· Monitor and actively work with employee engagement, training completion, and employee turnover.
· Ensure a guest-first approach, building strong guest relations in your local community to increase overall guest loyalty.
· Monitor and actively work with the following metrics: Returning guests, app conversions, complaints, waiting time, product availability, and store audits.
· Maintain a safe, secure, and healthy working environment by enforcing both local and company hygiene, health, and safety standards.
· Ensure store shift plans and workflows are optimal and in accordance with the Daily Concept Workflow and Team Positioning.
· Full ownership of stock handling, counting, and ordering to ensure optimal inventory.
· Deliver on sales and productivity targets, and balance waste, DOC, salary cost, and overhead costs.
Your Qualifications:
· Proven leadership skills with a commercial mindset
· Strong interpersonal and communication skills
· Ability to inspire and develop team members
· Commitment to maintaining high operational standards
Why Work With Us:
· Great Company Culture: Be part of a team that values positive attitudes, inclusivity, and social ties. Enjoy a packed social calendar with various events that foster camaraderie and create lasting memories.
· Leadership & Educational Programs: Access continuous learning and growth opportunities through our comprehensive internal programs. Participate in workshops, training sessions, and mentorship programs designed to enhance your professional skills and leadership capabilities.
· Travel & Development Opportunities: Experience diverse cultures and locations while developing your skills and career. Take advantage of our exchange programs, international assignments, and career advancement opportunities that allow you to grow within the company and explore new horizons.
Join us at Joe & The Juice and be part of a dynamic team committed to delivering excellence in a vibrant and inclusive environment. Apply now and take the first step towards an exciting career with us!
Physical Requirements:
Must be able to stand for long periods of time.
Must be able to lift between 50 and 60 lbs.
Must be able to perform bending, stooping, crouching, and squatting movements.
Must be able to safely handle and use sharp objects.
Must be able to work near and operate a hot grill.
Notice of Non-Discrimination Policy
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JOE EMPLOYEE VIDEO
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NOTICE FOR US JOB POSTINGS
Joe & The Juice uses Chat Interview, a software that uses artificial intelligence (AI) and machine learning (ML), as one tool to assess candidates for employment and help mitigate bias in the hiring process. The Chat Interview identifies the job qualifications and characteristics contained in your responses to interview questions, such as your traits (e.g., conscientiousness or agreeableness), competencies (e.g., accountability or adaptability), and/or communication skills, and compares them against our desired job qualifications and characteristics in the job description for the position(s) for which you are applying. To request an alternative selection process or accommodation for a mental or physical disability, send your request to ******************** and use the applicable subject line, “Alternative Selection Process” or “Accommodation Request.” For information about the type of data Chat Interview collects, the source of that data, and the applicable data retention policy, please visit **************************************************************** To request information regarding the data that Chat Interview collects, the source of that data, and the Chat Interview data retention policy, you may send a written request to privacy@sapia.ai. We will provide the requested information within thirty days of your request.
Close Date: March 5th, 2025
Store Manager - Chicago
Assistant Store Manager Job 49 miles from Bradley
Founded in 2008 by Los Angeles native Jeff Abrams, Rails has grown from a small label - started with just a single hat - into a full collection of women's and men's apparel. Sold at top international retailers and worn by a loyal following of celebrities and tastemakers, the brand has come to define a new classic heritage and relaxed sensibility. Rails is sold in 30 countries by more than 1000 retailers, including its own flagship stores in New York, San Francisco, Newport Beach, Paris, London and Amsterdam.
Summary:
The role of the Store Manager is to lead the store team to meet and exceed all sales and operational goals and ensure KPI's are achieved. In addition, this fashion inclined individual is a passionate brand ambassador who is responsible for promoting brand engagement with clients and partners within their city. This managerial role will act as a key functional leader in the daily business operations of the store, including training and supervising employees, managing inventory levels and driving for results.
The Store Manager reports to the Head of Stores
Responsibilities:
Strategic:
Ensure floor coverage, financial targets, visual merchandising standards, client service, and operational functions within the store both front of house and back of house are achieved
Drive financial success through understanding and action planning improvements within Retail KPI's
Create and execute business plans to accelerate the business forward and remedy opportunities
Culture:
Be an ambassador to the brand and promote the culture of Rails internally and externally
Ensure store atmosphere upholds the image of the brand
Client Centric:
Ensure acquisition and retention of clients are key focuses and as such create and cultivate client relationships for the store and brand overall
Be sure that you and your teams deliver the best possible client experience with every type of engagement (in store, virtual, alternate mediums)
Solution oriented approach to finding resolutions to customer service issues
Marketing & Community:
Create and bring to life activations/ events in the store that seek client acquisition and focus on client retention/ development
Build a local network of tastemakers, stylists, marketing, business partners who have an impact on local that will promote brand and build client loyalty and retention
Team Leadership:
Create and maintain a positive work environment with teams and throughout store network including cross functional partners
Attract, retain talent from outside of the store
Continually coach, motivate, train and develop internal teams so they achieve performance goals and are set up for success with growth opportunities within the organization
Lead performance management initiatives with store teams
Attend and lead store meetings as required by the business (Store Level and Corporate)
Continually ensure that work schedules are aligned with store goals
Ability to manage and resolve conflict in the workplace
Visuals:
Ensure the image of the store is in line with corporate standards and store team is upholding these standards
Ensure VM of the store is completed in accordance with VM guidelines, with a mindfulness of local business trends
Operations:
Ensure all inventory initiatives are completed including receiving, return to warehouse, transfers, regular cycle counts, inventory reconciliation, and processing are completed in accordance to company guidelines as required
Initiate and ensure the completion of merchandise receipts and transfer requests
Protect all company assets including cash handling, inventory, expenses etc.
Manage Client Consignment business, ensuring a quick turnaround, strong take rate, and timely return of merchandise
Oversee omnichannel functions, including Order-in-Store, Ship-from-Store, Pickup-in-Store, Reserve-in-Store, with a focus on achieving Omni-specific KPIs
Ensure that all the processes are compliant with legal, safety, and internal procedures
Partner with cross functional partners including Stores within network, Operations, Visual Team, CRM, Retail Training, HR, Merchandise teams, Regional management to maintain and accelerate the business forward
Additional projects/ responsibilities may arise in accordance with the needs of the business
Requirements:
At least 2+ years of experience in a retail managerial position
Fashion enthusiasts and retail experience within women's and men's apparel preferred
Ability to effectively create, manage and adhere to deadlines
Familiar with key retail performance indicators
Adaptable, a sense of openness, active listener, and compassionate
Advanced organizational skills, writing and communication skills
Expertise in Microsoft Office 365 Suite
Comfortable and savvy with computer technology, including PC and iOS devices
Travel approximately 10% of the time
Ability to climb ladders
Ability to lift 25+ lbs.
Rails is committed to providing equal employment opportunities and building a diverse workplace in all its forms and considers candidates without regard to race, color, religion, age, gender identity, sexual orientation, national origin, disability status, veteran status or any other characteristic protected by applicable laws. As an equal opportunity employer we welcome and consider all qualified applicants.
General Manager
Assistant Store Manager Job 49 miles from Bradley
If you love making people feel at home, you'll love working at Willow Bridge Property Company. Whether you're just starting your career or joining later in your journey, we're eager to help you find your perfect fit. Willow Bridge is a full-service residential property company with deep roots in the industry. Since our early days as Lincoln Property Company, we set the standard of excellence for multifamily operators and developers. Active in more than 75 markets in the U.S., Willow Bridge oversees over 180,000 apartment units and has $3B in owned assets under management.
Willow Bridge is currently hiring for an experienced General Manager at One Chicago. We are looking for an entrepreneurial-minded person who enjoys building relationships with their team and with customers. Does that sound like you? Become part of the Willow Bridge family and grow your career path today..
The responsibilities of a General Manager are as follows:
Manage the financial performance of the property by overseeing rents, occupancies and expenditures.
Supervise resident retention, renewal and leasing programs to maintain maximum occupancy.
Oversee resident relations, which includes taking resident phone calls, requests and concerns.
Ensure compliance with Willow Bridge Property Company policy, as well as federal and local regulations.
Manage, train and counsel onsite staff effectively.
Oversee daily leasing paperwork and proper completion of service requests.
Analyze monthly performance and budget projections, discuss strategies with the Regional Property Manager and complete annual asset business plans and budget forecasts.
Assigns and proofs all leasing paperwork
Audits and adheres to lease file policy with consistency
Additional duties as assigned.
The qualifications for a Property Manager are as follows:
A minimum of 3 years experience in onsite property management, including leasing and bookkeeping knowledge.
Retail Management experience.
Asset Management experience a plus.
High school diploma or equivalent is required. Bachelor's degree is preferred.
Excellent interpersonal communication skills, including the ability to motivate and lead a team.
Proficiency in Microsoft Office (Word, Excel).
Exposure to property management software and accounting software. Experience with Yardi is a plus.
Ability to review, understand and report financial information.
A comprehensive understanding of marketing techniques and budgeting.
Able to multitask and meet deadlines in a timely and organized manner.
Must be able to work a flexible schedule, including weekends.
Must be able to tour the community with clients, which includes walking the property and climbing stairs.
This role MAY require a valid driver's license.
Property Manager Benefits
Typical base compensation range depending on experience: $140,000 to $155,000 per Year USD
Willow Bridge Property Company offers competitive pay, a benefits package that includes health, dental, vision and 401(k) and opportunities for career development and advancement.
Business Manager
Assistant Store Manager Job 45 miles from Bradley
Opportunity:
Seton Montessori is seeking a detail-oriented and mission-driven Business Manager to oversee the organization's financial management, and general operations to ensure the school runs efficiently and sustainably while supporting the faculty, staff, children, families, and adult learners we serve.
This full-time, year-round position offers the successful candidate an opportunity to apply their skills and passions while becoming an integral part of a well-established, dynamic professional community. In this in-person role, the Business Manager will contribute meaningfully to Seton's work with families, schools, and adult students, supporting the mission and impact of Seton Montessori Institute and Schools.
This position is ideal for a mission-driven professional who thrives in a collaborative, child-centered environment and is passionate about supporting a Montessori learning community.
About Seton Montessori Institute and Schools
Established in 1965, Seton Montessori Institute and Schools is a renowned Montessori community located in Clarendon Hills, Illinois. Our mission is to prepare children and adults to become thoughtful, effective agents for peace and progress in themselves, their communities, and the world.
Seton Montessori School serves children from infancy through 12 years of age, providing a nurturing environment that fosters independence, curiosity, and a lifelong love of learning. Our 6-acre campus includes wooded areas, outdoor playscapes, and a variety of animals, offering ample opportunities for exploration and connection with nature.
As a lab school for Seton Montessori Institute, we are committed to academic excellence, social-emotional development, and respect for the whole child. Our programs are faithful to Montessori's global vision and design while cultivating a spirit of scientific inquiry.
Seton Montessori Institute, founded in 1970, is a teacher and Montessori school administrator preparation institute affiliated with the American Montessori Society (AMS) and accredited by the Montessori Accreditation Council for Teacher Education (MACTE). Over the past six decades, we have graduated thousands of qualified and caring educators and leaders who serve communities across the United States and around the world.
Our dedication to Montessori education is reflected in our commitment to fostering a collaborative, diverse, and respectful community. We seek team members who share our passion for Montessori principles and our mission to nurture confident, capable, and compassionate learners.
Key Responsibilities:
Financial Management
Accounts Receivable: Manage tuition billing, payment plans, and financial aid allocations for adult and child students
Accounts Payable: Process all inbound bills, validate, and present to leadership for signing
Maintain accurate financial records, prepare reports, and ensure compliance with audits and tax regulations
Contribute to the organization's annual budget process in collaboration with leadership
Work closely with leadership on strategic financial planning
Administrative & Strategic Support
Collaborate with the leadership team of the organization to ensure fiscal responsibility and ethical policy design, maintenance, and implementation
Report to the Board of Directors for the nonprofit organization on a quarterly basis
Partner with the Executive Director and leadership team to maintain smooth daily operations
Support enrollment efforts by managing tuition agreements and financial aid applications
Manage vendor contracts, operational supplies, and facility maintenance agreements
Provide support for independent CPA's preparation of annual audit and Forms 990 and 1099s
Foster positive relationships with families, staff, and external partners
Qualifications:
Bachelor's degree, preferably in business administration, finance, accounting, or a related field
Experience in financial management, preferably in an educational or nonprofit setting
Familiarity with database management, Quickbooks, and general digital literacy
Strong organizational, problem-solving, and interpersonal skills
Ability to handle sensitive information with confidentiality and professionalism
Detail oriented with a focus on improving efficiency and simplicity of processes
Demonstrated commitment to collaborative, diverse, and inclusive community-building
Experience in education organizations and/or familiarity with Montessori education is a plus
Position Details:
$50-55,000 annual salary
30-35 hours per week
In-person position based in Clarendon Hills, IL
Benefits Include:
Group health insurance
Optional group dental and vision insurance
Short-term disability, long-term disability, and life insurance
401K plus company match of up to 3% salary
Paid time off and paid vacation days
Tuition remission for children attending Seton Montessori School
Paid professional development
A dynamic and caring professional community with growth opportunities
Seton Montessori Institute & School is an Equal Opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, age, sex, religion, disability, sexual orientation, marital status, military or veteran status, gender identity or expression, or any other basis protected by local, state, or federal law.
Manager of TA Operations
Assistant Store Manager Job 49 miles from Bradley
Our client, global marketing firm, is looking for a Manager of TA Operations. This is a 6-month contract with the potential to go permanent for the right individual. The key responsibilities will be managing data and reporting and utilizing Excel daily. The ideal candidate will love to work in spreadsheets and be able to collaborate and communicate across teams. This role offers the opportunity to drive data-driven decision-making in a global talent acquisition environment. If you thrive on problem-solving, analytics, and storytelling through data, we'd love to hear from you!
Responsibilities:
Manage custom reporting requests and maintain a reporting calendar for Talent Acquisition Operations.
Maintain and enhance interactive dashboards to visualize recruitment data, supporting strategic decision-making.
Identify, track, and monitor key performance indicators (KPIs) related to Talent Acquisition.
Independently analyze and resolve data integrity issues to ensure accuracy.
Develop reporting templates, calculation logic, and KPI widgets to measure system and process performance.
Standardize data tracking processes across agencies to ensure consistency and scalability.
Collaborate with Talent Acquisition Leads, HR, and business leaders to interpret and distribute data insights.
Consult with stakeholders to optimize reporting, ensuring alignment with evolving business needs.
What You'll Bring:
Impeccable attention to detail - accuracy in reporting is non-negotiable.
Advanced Excel skills - experience with pivot tables, VLOOKUPs, and formulaic problem-solving.
Critical thinking abilities - capable of detecting data inconsistencies and providing insights beyond raw numbers.
Strong communication skills - ability to translate complex data into clear, actionable insights.
Self-motivation & adaptability - comfortable with ambiguity, proactive in seeking solutions, and eager to learn.
Ability to work independently and in teams - managing multiple deadlines with accountability and efficiency.
Preferred Qualifications
Experience with recruitment/staffing processes.
Familiarity with iCIMS (ATS Search, CRM Analytics features).
Proficiency in Power BI or similar data visualization tools.
Benefits: Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
Beacon Hill is an equal opportunity employer and individuals with disabilities and/or protected veterans are encouraged to apply.
California residents: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
If you would like to complete our voluntary self-identification form, please click here or copy and paste the following link into an open window in your browser: *****************************************
Completion of this form is voluntary and will not affect your opportunity for employment, or the terms or conditions of your employment. This form will be used for reporting purposes only and will be kept separate from all other records.
Company Profile:
Founded by industry leaders to set a new standard in search, career placement and flexible staffing, we deliver coordinated staffing solutions with unparalleled service, a commitment to project completion and success and a passion for innovation, creativity and continuous improvement.
Our niche brands offer a complete suite of staffing services to emerging growth companies and the Fortune 500 across market sectors, career specialties/disciplines and industries. Over time, office locations, specialty practice areas and service offerings will be added to address ever changing constituent needs.
Learn more about Beacon Hill and our specialty divisions, Beacon Hill Associates, Beacon Hill Financial, Beacon Hill HR, Beacon Hill Legal, Beacon Hill Life Sciences and Beacon Hill Technologies by visiting *************
Benefits Information:
Beacon Hill offers a robust benefit package including, but not limited to, medical, dental, vision, and federal and state leave programs as required by applicable agency regulations to those that meet eligibility. Upon successfully being hired, details will be provided related to our benefit offerings.
We look forward to working with you.
Beacon Hill. Employing the Future (TM)
Wholesale Regional Operations Manager (Plumbing or HVAC)
Assistant Store Manager Job 49 miles from Bradley
Key Priorities, Responsibilities and Accountabilities
People... Select and Develop a World Class Team
Recruit, select, develop, and retain a team of world class branch managers. Coach and provide ongoing feedback to motivate and develop them.
Performance Management. Establish measurable performance objectives and provide verbal feedback and periodic written performance evaluations. Make sure that all branch managers understand the expectations by which their performance is being measured.
Inspirational leadership. Display confidence and promote a winning attitude, strong team dynamics, pride in achievements, collaboration and sharing; create a culture that encourages new ideas and entrepreneurial risk-taking.
Promote a culture of high expectations. Consistently challenge branch managers to grow and improve; to push themselves to become the best they can be and never settle for complacency.
Manage to Key Business and Financial Expectations.
Drive world-class performance while maintaining a strong controls environment. Establish business and financial performance expectations.
Business Development
Develop Customer and Supplier Relationships. Strengthen business relationships based on integrity, clear communication, and mutual success.
Lead Expansion Opportunities. Foster industry relationships to create acquisition opportunities, research potential internal expansion target markets.
Education, Skills, and Experience
Minimum Qualifications
10+ years leadership & management experience
A work history demonstrating progressive responsibility, in the areas of P&L, growth initiatives, and management and strong reputation for ethics and integrity.
5 - 10 years wholesale distribution, or equivalent experience in areas like: sales and sales management; new construction, repair, and
Willingness and ability for business travel 70% of the time, most typically within the region.
Strategic thinker who possesses excellent general management, sales management and business development skills coupled with strong financial acumen.
Excellent written and verbal communication skills
Bachelor's degree or equivalent experience
Is driven, energetic, well-organized, entrepreneurial, disciplined, unpretentious, resilient, courageous, charismatic, and influential.
Preferred Qualifications
Master's Degree or other applicable continuing education
Strong history of sales and sales management while building influential relationships
Proven track record of recruiting, retaining and developing world-class leadership
Prior role(s) in region management or other executive leadership positions
Compensation $140K-$300K
Great Benefits
Profit Sharing
Remote