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Restaurant General Manager
Zaxby's
Assistant store manager job in Danville, VA
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$48k-71k yearly est. 1d ago
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Restaurant General Manager
Zaxby's
Assistant store manager job in Chapel Hill, NC
As the team at Zaxbys expands, we're saving a seat for you!
To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food.
To our team members, Zaxbys is an indescribably great place to work!
General Managers are responsible for providing guidance and leadership to their team to create a positive culture and maintain high team morale. You will execute and assist in the development of action plans according to company goals and objectives. You will manage and oversee the daily operations of the restaurant focusing on staffing, team member development, sales growth, cost management, guest experience, and ensuring brand standards are consistently upheld.
Why work at Zax?
COMPETITIVE PAY
BONUS POTENTIAL (Paid Quarterly): Up to 24% of Annual Salary
FREE Meals
Paid Time Off
Paid Holidays
Employee Referral Program
Opportunities to Advance
Benefits
Medical Insurance
HSA Option Available
Dental Insurance
Vision Insurance
Short-Term Disability
Long-Term Disability
Employer Paid Life Insurance
401(k) With Employer Match
100% match of first 3% contribution + 50% match of next 2% contribution
Additional eligibility requirements
Duties and Responsibilities
Complete all training requirements including:
Zaxbys General Manager Development Plan and Operations Excellence Capstone Class
Food Safety Certification and Manager Certification
Any additional training required by Zax LLC
Ensure that the restaurant delivers great experiences to guests
Maintain appropriate staffing levels by sourcing, interviewing, hiring, retaining, and recognizing top performers
Ensure team members receive proper training including ongoing mentoring, coaching, and development while holding team members accountable for their performance
Ensure effective work schedules are created timely and appropriately to drive sales and control labor costs
Plan and delegate shift assignments including communicating expectations and adjusting as needed
Ensure service, product quality, and cleanliness standards are consistently upheld
Create and maintain a positive culture and healthy team morale by providing guidance and leadership while being an example and role model for the team
Manage profitability through driving sales, controlling costs, developing team members, and ensuring operational standards are consistently upheld
Strive to increase sales by building community relationships and providing outstanding product and service
Control costs and losses and strive to improve at every opportunity by maintaining operational standards, and ensuring compliance with all Zaxbys Franchising LLC and Zax LLC guidelines, policies, and procedures
Complete performance reviews for crew members and assist with performance reviews for managers
Maintain compliance with Zaxbys Franchising LLC, Zax LLC, federal, state, and local laws, guidelines, policies, and procedures
Utilize management tools and keep neat, accurate, and current records
Review performance metrics daily and develop action plans to enhance the execution of systems and processes to improve profitability, sales, and guest experience
Other responsibilities
Handle and report guest and team member complaints/concerns/injuries timely and in a friendly and respectful manner
Maintain an attitude of flexibility that allows performance above and beyond the parameters of this position description
Ensure the team works safely and follows all safety guidelines and procedures
Escalate concerns to your supervisor when appropriate
All other duties necessary to ensure restaurant operations function properly
Job Qualifications
The following requirements must be met in order to qualify for this position.
Must be 21 years of age or older
Must have a valid driver's license, vehicle insurance, and reliable transportation
Open availability and the ability to work a minimum of 5 days and 48 hours per week
Ability to work a flexible schedule including days, nights, weekends, and holidays
Successful completion of background check and motor vehicle report
Must possess leadership qualities, organizational skills, and ability to interact cooperatively with others
Required minimum education: High school diploma or equivalent and some college preferred
3-5 years management experience required
Restaurant management experience preferred
Capability Requirements
The following capabilities are required to perform the essential functions of this position. Reasonable accommodations that do not create an undue hardship on the company will be considered.
Sit, stand, and walk continuously
Occasionally stoop, bend, crouch, or climb, including the use of ladders
Frequently lift, push, pull, and carry up to 50 pounds, including lifting overhead
Continuous use of hands and wrists for grasping and fine manipulation
Communicate proficiently through speech, reading, and writing
Maintain effective audio-visual discrimination and perception to observe and respond to the environment
Work in an environment that features hot and cold temperature variations and exposure to food allergens
Operate and work safely with restaurant equipment including, but not limited to, knives, fryers, and potentially hazardous equipment
$50k-73k yearly est. 1d ago
Assistant Store Manager, Mebane
Michael Kors 4.8
Assistant store manager job in Mebane, NC
ASSISTANTSTOREMANAGER
WHO YOU ARE:
Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful AssistantManager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth.
WHAT YOU'LL DO:
Drive results through delivering an elevated customer experience
Lead and execute key opening and closing duties and operational tasks.
Demonstrate flexibility and desire for individual growth in a fast-paced store environment
Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques.
Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence.
Build a client book through establishing client relationships to drive additional traffic and create client engagement
Drive Omni channel sales by utilizing all available tools and technology
YOU'LL NEED TO HAVE:
3+ years of relevant retail management experience
WE'D LOVE TO SEE:
A self-starter with the ability to mentor and continue to develop personal leadership qualities
Energetic, motivated and engaging; a true brand ambassador with a love for fashion
Knowledge of clienteling with the ability to build lasting customer relationships
Customer service obsessed; ability to sell with a passion for styling and love for fashion
Technologically savvy individual with an entrepreneurial spirit
THE BENEFITS
Cross-Brand Discount
Flexible schedule
Internal Mobility Across Brands
Exclusive Employee Sales
Clothing Allotment
The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories.
At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Talent Acquisition team at ****************************************.
$44k-53k yearly est. 5d ago
Assistant Store Manager
Mode Consignment Boutique
Assistant store manager job in Durham, NC
MODE Consignment Boutique is a trendy consignment store where shoppers can find a variety of women's clothing, shoes, handbags, jewelry, and more. We offer a range of items from popular brands such as Banana Republic, Madewell, and Free People, to high-end luxury brands like Chanel, Prada, and Louis Vuitton. MODE aims to provide fashionable options for all budgets and styles.
Role Description
This is a full-time on-site role for an AssistantStoreManager located in Durham, NC. The ASM will be responsible for managing day-to-day sales operations, providing excellent customer service, and training staff. This role involves driving sales, managing inventory, and ensuring a positive shopping experience for all customers.
Qualifications
Strong Communication and Customer Service skills
Proven experience in Sales and Sales Management
Ability to train and mentor sales staff effectively
Excellent organizational and multitasking skills
Ability to work in a fast-paced retail environment
Experience in the fashion or retail industry is a must
High school diploma or equivalent; additional qualifications are a plus
$39k-50k yearly est. 1d ago
Operations Manager Mechanical Construction
Executive Global Recruiters LLC
Assistant store manager job in Durham, NC
HVAC Construction Project Operations Executive
Our corporation is an established HVAC construction company with a proven track record of successfully building complex HVAC systems. We work on both design build and plan and spec. projects. Experience has enabled the firm to gain the understanding and ability to quickly respond to customer's needs. Responsiveness and high quality installation is a priority.
We have the flexibility to meet client's needs on a fast track basis while providing the most economical alternative. Our company has designed, installed and serviced projects which include: Computer Rooms, Clean Rooms, Boiler Rooms, Labs, Variable Refrigerant Flow Systems, Chilled Water Systems, Hot Water Systems, Cogeneration Systems, Variable Air Volume Systems, Constant Volume, Energy Recovery and Steam Systems.
We have the capability to provide a complete range of mechanical services from conceptual design to installation and follow-up maintenance. Flexibility in responding to customer's needs is a primary factor in our growth and success, with over 80% of revenue coming from repeat clientele. The firm is dedicated to providing the highest level of quality service.
$60k-98k yearly est. 2d ago
General Manager
Broad River Retail
Assistant store manager job in Durham, NC
CULTURE SNAPSHOT:
Broad River Retail is an organization of integrity, diversity, and culture working together for the purpose of ‘Furnishing Life's Best Memories'. At Broad River, we call all our employees “Memory Makers.” We do this because we know everyone who works for our Company has the power to make positive memories not only for our Guests, but also for their families, co-workers, and communities.
We take pride in training and developing our teams so that they can provide a premier customer experience to every Guest. Our Memory Makers are the driving force that has led us to being the largest and fastest-growing Ashley licensee in the U.S. and landing us on the Top Places to Work list two years in a row in our industry.
AT A GLANCE:
The General Manager reports directly to the Multi-Unit leader for their area and is part of the Retail Performance. We're seeking a hands-on Retail Sales Leader to drive results, lead a team of 10+ consultants, and uphold high standards in sales performance, customer experience, and showroom operations. This role involves coaching, hiring, and executing key sales strategies while ensuring consistency in processes and exceeding customer expectations. Ideal candidates are energetic, accountable, and passionate about retail leadership.
DAY IN THE LIFE AS THIS MEMORY MAKER:
Champions our Mission, Values, and Customer Beliefs
Leads all sales activities and initiatives
Oversees the consistent implementation of processes and policy standards across stores
Own and drive sales performance in a retail location with 10+ Home Furnishing Consultants
Recruiting, hiring, and retaining top talent
Be a hands-on, energetic sales leader with a passion for retail
Instruct, demonstrate, practice, and validate a clearly defined sales process with your direct team
Organize multiple competing priorities while meeting deadlines
Maintain the highest standards of personal and professional conduct
Maximize your own potential through continual self-improvement and accountability
Focus on our customers' needs and strive to exceed their expectations
Recognize others' values and work together in a respectful manner
Seek efficiency through improving processes and technology
Be accountable to hit the following numbers each week: Revenue to Budget, Sleep Budget, Diamond Care (Furniture Protection), and Sales Per Guest
Supervises showroom appearance standards from general cleanliness and tidiness to complete and accurate price tagging
Participates in call to review store results (relative to goals) m-t-d for Sales per Traffic Up and other measurements such as Staffing Levels, Marketing Feedback, and Sales Successes and Opportunities
WORKPLACE ENVIRONMENT:
While performing the duties of this job the employee is:
This is an in-store position that is primarily performed on the sales floor and customer facing.
Physical requirements such as extended and frequent periods of standing and walking, moving, and lifting may be required.
Candidates must be able to perform the essential physical requirements to accommodate the functions of this job.
In accordance with the Americans with Disabilities Act (ADA), reasonable accommodations may be made to empower individuals with disabilities to undertake the essential duties and responsibilities of the position.
MEMORY MAKER PERKS & BENEFITS:
Salary is based on numerous factors, including experience, knowledge and skill.
Performance based bonus potential.
Medical, dental, vision, and life insurance options
Paid time off and 401K matching contribution
Employee discount (40%) at BRR locations
Internal Opportunities for career growth and advancement
OUR COMMITMENT TO YOU:
Broad River Retail is committed to creating a place where everyone feels respected, valued, and able to reach their full potential. Regardless of race, gender, religion, sexual orientation, age, disability, or if you're parenting the next generation of Memory Makers, we firmly believe our work is at its best when everyone feels free to be their most authentic self.
Qualifications
WHAT YOU'LL NEED TO SUCCEED:
Minimum 5 years of experience in furniture sales management, including store-level general management
Proven success in high-volume, fast-paced, commission-based retail environments
Strong leadership background with experience managing teams of 10+ associates
Excellent interpersonal, communication, and presentation skills
High level of professionalism and discretion when handling confidential information
Strong problem-solving, analytical, and time-management abilities
Self-motivated, quick learner able to manage multiple tasks independently
Proficient with technology, including iPads, tablets, and basic math skills
Willingness to work a flexible 40+ hour schedule, including nights and weekends
$46k-88k yearly est. 4d ago
Service Manager
Proactivate 4.4
Assistant store manager job in Danville, VA
The ideal candidate will provide and maintain excellent customer service and be the frontline service contact for our external customers.
Responsibilities
Lead and motivate a trained staff to provide quality service to all customers in a timely manner
Serve as the key liaison to sales and management to ensure consistent customer satisfaction
Provide status and service reports to recommend next steps to management
$53k-85k yearly est. 3d ago
Sales Lead
Cole Haan 4.6
Assistant store manager job in Durham, NC
Support StoreManager and AssistantStoreManager in the implementation of initiatives and achievement of goals and objectives, with a focus Operations, Brand and Talent. Ensure consistent implementation of store responsibilities including day to day store operations.
Core Accountabilities
Achieve/Exceed personal and store sales goals and performance metrics through the implementation of revenue building strategies.
Assist staff to exceed individual and store goals.
Assist leadership team and sales staff to provide a world class shopping experience through the effective execution of Extraordinary Brand Selling and Service Culture and Concierge Program by establishing a client base, staying connected to customer needs, anticipating customer changes, and meeting customer challenges.
Supports the StoreManager and AssistantStoreManager in the achievement of all financial and operational objectives with regards to expense control, Loss Prevention audits/checklists, and weekly reports.
Monitor and maintain compliance of all company policies and procedures, including all local, state and federal employment laws to make sound business decisions and communicate/educate all staff members.
Partners with the StoreManager and AssistantStoreManager on the implementation of visual merchandising directives and maintains standards consistent with company brand strategies.
Communicates with StoreManager, AssistantStoreManager and/or directly to Corporate partners regarding product mix, trends and needs.
Holds store keys and regularly participates in store opening and closing functions.
Candidates must be at least 16 years of age
2 years retail experience. Specialty and or footwear retail preferred.
Must have the availability and the ability to work a flexible schedule to meets the demands of a retail business and retail consumer which may include nights, weekends, and holidays based on business needs.
Retail Operations knowledge including: sales, customer service, merchandising, inventory control, store budget preparation and loss prevention.
Proficient knowledge of computer systems and ability to navigate POS and handheld systems, Microsoft Office and other solutions.
Excellent verbal and written communication, delegation follow-up and time management skills.
Able to accomplish multiple tasks in a fast-paced environment
Able to work effectively with others in a team-oriented environment and provide excellent customer service
Ability to lift, push, and pull up to 25-50 pounds occasionally
Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled
$18k-36k yearly est. 4d ago
General Manager
The Connor Group 4.8
Assistant store manager job in Cary, NC
This is an in office role that is located in the Raleigh Area, relocation support available.
The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation.
Position Overview
We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cary, NC. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us.
The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement.
Key Responsibilities
Lead overall operations and performance of assigned luxury apartment communities.
Drive revenue growth through effective sales leadership and business development strategies.
Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship.
Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards.
Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations.
Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level.
Qualifications
Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness.
Demonstrated ability to drive sales performance and grow business results.
Strong leadership presence with the ability to inspire, coach, and hold others accountable.
Highly competitive, goal-oriented, and motivated by results and recognition.
Exceptional communication, problem-solving, and decision-making skills.
Bachelor's degree preferred but not required.
What We Offer
Top Tier Benefits for you and your family, starting Day 1.
Total compensation: $125,000-$160,000 annually (base + bonus)
Partnership opportunities with potential equity exceeding $2 million.
An award-winning culture that emphasizes accountability, achievement, and recognition.
Career development and advancement opportunities in a high-growth organization.
Join Us
At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
Learn more and visit us at
careers.connorgroup.com/property-managers
$125k-160k yearly 5d ago
Store Manager
Rural King Supply 4.0
Assistant store manager job in Burlington, NC
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The StoreManager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The StoreManager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Managestore budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistantmanagers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
Summary Join our vibrant team where your passion for quality food and exceptional service can shine. We are looking for a Deli/ Bakery Manager who shares our commitment to excellence! We're seeking a dynamic Deli / Bakery Manager who is ready to lead our team and elevate our deli experience. Must be willing to travel 50% within assigned territory If you have a proven track record in deli/bakery management and are excited about bringing innovative cheese selections to our customers, we want to hear from you!
At our Company, we grow People, Brands, and Businesses! We are seeking a highly talented Customer Development Manager (CDM) to be responsible for developing and growing sales volume in their assigned territory, markets, and regions through effective relationships with Store Operations personnel. The right candidate will ensure that a high level of service and quality is maintained in developing relationships with the high-level decision makers; driving a positive impact on all assigned stores. As part of our winning team, you'll receive top-tier training, competitive base salary, and a comprehensive benefits package all with the opportunity for career growth.
Take this opportunity to join North America's leading business solutions provider and build your career working with amazing people in a growing industry! Apply today!
What we offer:
Full-Time Benefits (Medical, Dental, Vision, Life)
401(k) with company match
Training and Career Development
Generous Paid Time-Off
Responsibilities:
Working with and training Retail Supervisors to raise the level of effectiveness across the entire area and region.
Act as an account manager for an assigned retail merchandising account.
Growing sales of incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives, as well as maintaining in-stock conditions.
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions.
Following sales call standards and orchestrating call coverage plans that meet the business needs of the client and retail customer.
Complete accurate and timely paperwork, reports, recaps, itineraries, timesheets, expense reports, etc.
Achieving Results:
Meeting or exceeding POS to plan goals for assigned territory and markets
Delivering a positive gap versus Non-DRT
Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
Consultative Selling:
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
Delivering consistent market & region level contact
Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship
Developing Others:
Provides sales training and skill development of RSM's in assigned geographies
Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions
Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms
Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities
Mentors assigned RSMD candidates
Leadership:
Participates and may lead meetings for their area or other RS area meetings
Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information
Provides field perspective and feedback on SIF questions for their assigned accounts
Organizing and Planning:
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.
Effectively manages RSM training
Other related duties as assigned
Qualifications:
Bachelor's Degree preferred or equivalent experience
2-3 years previous experience managing key accounts in the retail or consumer packaged goods industry w/ an emphasis in Bakery or Deli
Must be willing to travel 75% within assigned territory
Demonstrated history of building effective cross-functional relationships with stakeholders throughout the business
Excellent written communication and verbal communication skills
Decision-making skills and ability to exercise sound judgment
Strong computer skills including proficiency with Microsoft Office and web-browsers
Job Will Remain Open Until Filled
Responsibilities
The Company is one of North America's leading sales and marketing agencies specializing in outsourced sales, merchandising, category management and marketing services to manufacturers, suppliers and producers of food products and consumer packaged goods. The Company services a variety of trade channels including grocery, mass merchandise, specialty, convenience, drug, dollar, club, hardware, consumer electronics and home centers. We bridge the gap between manufacturers and retailers, providing consumers access to the best products available in the marketplace today.
Position Summary
The Customer Development Manager (CDM) is responsible for developing and growing sales volume in assigned territory, markets and regions through effective relationships with store operations personnel at the region and market level. Developing relationships with these higher level decision makers should have a positive impact on all assigned stores within a given region or market.
The CDM works with Retail Supervisors to raise the level of effectiveness across the entire area and region. This may include such opportunities as: planning, working retail with Retail Sales Merchandisers (RSMs), training and developing skills of RSM's.
Essential Job Duties and Responsibilities
Achieving Results
Meeting or exceeding POS to plan goals for assigned territory and markets
Delivering a positive gap versus Non-DRT
Growing POS by selling incremental display locations, selling the execution of plan-o-gramed locations, executing initiatives as well as maintaining in stock conditions.
Consultative Selling
Developing and leveraging relationships with key influence and decision makers in assigned stores, markets, and regions
Delivering consistent market & region level contact
Effectively gaining front end and main aisle presence. This is accomplished in conjunction and alignment with store or market personnel so that the primary merchandising and stocking duties are done by store personnel. This collaborative relationship is developed on a mutual interest and business relationship
Developing Others
Provides sales training and skill development of RSM's in assigned geographies
Utilizes preferred coaching style - coaching vs. telling, role playing, open ended questions
Provides constructive feedback and development opportunities to RSM via coaching and CDM training recap forms
Communicates feedback to Retail Supervisors (RS) concerning trainee's strengths and opportunities
Mentors assigned RSMD candidates
Leadership
Participates and may lead meetings for their area or other RS area meetings
Consults with assigned RKCM/Communications Mgr about development of sales materials and other account information
Provides field perspective and feedback on SIF questions for their assigned accounts
Organizing and Planning
Follows sales call standards and effectively orchestrates a call coverage plan that meets the business needs of the client and retail customer.
Effectively manages RSM training
Other related duties as assigned
Supervisory Responsibilities
Direct Reports
Hires, retains, trains, coaches, guides, directs, and develops direct reports using company-wide processes, tools and resources
Indirect Reports
May delegate work of others and provide guidance, direction and mentoring to indirect reports
Travel and/or Driving Requirements
Travel and Driving are essential duties and function of this job
Travel up to 40%
Minimum Qualifications
Education Level: (Required): High School Diploma or GED or equivalent experience
(Preferred): Bachelor's Degree or equivalent experience
1-3 years of experience in Retail Sales Merchandiser (RSM)
Skills, Knowledge and Abilities
Excellent written communication and verbal communication skills
Good interpersonal skills
Conflict management skills
Decision making skills
Ability to exercise sound judgment
Ability to work effectively with management
Ability to ensure a high level of service and quality is maintained
Strong computer skills including proficiency with Microsoft Word, Excel, PowerPoint, Access, Outlook, and web-browsers
Environmental & Physical Requirements
Field / Reps Requirements
Incumbent must be able to perform the essential functions of the job. Work is performed in a retail in-store environment. Typically requires the ability to spend 66%+ hours each work day doing the following activities: engage in considerable physical activity, ability to lift and/or push up to 74 pounds, stand on feet for long periods of time, use products or cook food as appropriate for the demonstration, and may be required to work in extremely cold conditions (i.e. refrigerated and freezer sections). Also required to travel and drive. The use of proper safety practices when handling the products and/or cooking is essential.
Additional Information Regarding The Company Job Duties and s
Job duties include additional responsibilities as assigned by one's supervisor or other manager related to the position/department. This job description is meant to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. The Company reserves the right at any time with or without notice to alter or change job responsibilities, reassign or transfer job position or assign additional job responsibilities, subject to applicable law. The Company shall provide reasonable accommodations of known disabilities to enable a qualified applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
Important Information
The above statements are intended to describe the general nature and level of work being performed by people assigned to this position. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of associates so classified.
The Company is committed to providing equal opportunity in all employment practices without regard to age, race, color, national origin, sex, sexual orientation, religion, physical or mental disability, or any other category protected by law. As part of this commitment, the Company shall provide reasonable accommodations of known disabilities to enable an applicant or employee to apply for employment, perform the essential functions of the job, or enjoy the benefits and privileges of employment as required by the law.
$64k-98k yearly est. Auto-Apply 60d+ ago
Assistant Store Manager
Francesca's Collections, Inc. 4.0
Assistant store manager job in Mebane, NC
Employee Type: Regular We offer a creative and friendly environment with plenty of opportunity for advancement. Who We Are Our inclusive brand reflects our people and commitment to the world. We want you to be part of delivering unique, free-spirited fashion and lifestyle products & create a space to amplify the voices of everyone seeking self-expression.
What You'll Do
Our Assistant Team Leader (AssistantStoreManager) is a leadership role with a strong emphasis on guest experience, visual presentation, and boutique operations. The ideal candidate has specialty retail experience and is a creative spirit who is ready to support our Boutique Team Leader (StoreManager) in creating an engaging environment for our guests and team members. Assistant Team Leader responsibilities include:
Guest Experience
* Leading and supporting a selling culture focused on building a confident and engaged team that is motivated to provide unwavering dedication to our guests.
Leadership
* Driving sales results by analyzing the business and identifying opportunities to improve metrics through sales floor leadership and continuous coaching on and off the sales floor.
* Planning, delegating, and following up on expected tasks, assignments, and activities while maintaining our guest as our top priority.
Talent
* Assisting the Boutique Team Leader in recruiting, hiring, onboarding, developing, and retaining a high-performing and diverse team.
* Assisting in building bench strength for the boutique by preparing team members for the next level of responsibility.
* Establishing open, candid, and trusting professional relationships with your team.
Operations & Visual
* Supporting and enforcing company policies and procedures fairly and consistently.
* Maintaining a visually inspiring boutique that is compelling to the guest by utilizing, leading, and delivering our visual brand standards.
* Problem solving; proactively, creatively, and often independently, driving new ideas and creating solutions to problems.
What You'll Get
* A flexible schedule
* Growth and advancement opportunities
* A generous team member discount
* Monthly Incentive Program
* Opportunity to participate in our 401(K) Plan
* Medical, Dental, Vision, and Life Insurance available for FT positions
* Paid Parental Leave
Position Requirements
* Previous supervisory experience, preferably in a specialty retail store
* Ability to motivate others and work together to deliver sales results
* Able to plan and execute tasks efficiently and independently
* Flexible and adaptable
* Ability to multi-task and balance multiple priorities
* Ability to work flexible hours to meet the needs of the boutique including nights, weekends, and holidays
Physical Requirements
* Ability to effectively maneuver around sales floor and stockroom, repetitive bending, prolonged standing, twisting, stooping, squatting and climbing
* Must be able to work independently
* Must be able to lift and carry up to 35 lbs
We consistently seek candidates for current and future consideration. If you believe your skills, experience, and passion would be a great fit for francesca's, we encourage you to apply today.
francesca's is an equal opportunity employer. francesca's understands that it is our team members that contribute to our growth and we invite you to help us continue in our success!
$35k-41k yearly est. Auto-Apply 3d ago
Digital Merchandise Manager
PHE 4.8
Assistant store manager job in Hillsborough, NC
Full-time Description
Ready to take the lead in turning browsers into buyers? Here at
PHE
we're hiring a
Digital Merchandise Manager
, who will own the playbook for onsite search, product merchandising, and personalization and craft shopping experiences so smooth, customers won't want to leave.
PHE is the parent company of Adam & Eve - the nation's largest adult retailer is based in Hillsborough, NC. We look like your typical office/warehouse from the outside. But the inside is filled with sex toys - making it the best-kept secret in the Triangle. And unquestionably, the most fun place to work! We are an employee-owned company offering a comprehensive benefits package that includes health and dental insurance, life insurance, 401(k) retirement plans, long- and short-term disability coverage, performance-based bonuses, and generous paid time off.
Job Requirements:
Search, Merchandising & Personalization Strategy
Manage the site merchandising framework-defining product ranking, recommendation, and personalization strategies that balance customer relevance with business goals.
Lead governance, execution, and optimization of the onsite search and merchandising platform (Hawk Search) to ensure data accuracy, rule consistency, and scalability.
Develop, manage and execute merchandising updates, search tuning, and recommend enhancements to improve relevance, engagement, and conversion.
Monitor and optimize key metrics such as zero-result rate, CTR, CVR, AOV, and LTV through continuous refinement of search logic, product boosting, and AI-driven recommendations.
Partner with Analytics and UX teams to assess how traffic sources, customer segments, and offers impact performance, and use those insights to evolve site merchandising strategy.
Collaborate cross-functionally with Media, CRM, Creative, Brand, and Merchandising teams to align promotions, content, and inventory priorities with customer, business and brand goals.
Analytics & Performance Insights
Evaluate site performance across key lagging and leading KPIs like (CVR, AOV, RPV, LTV, search exit rate) to guide strategic merchandising decisions.
Deliver actionable insights from onsite behavior, segmentation, and conversion data to inform ongoing optimization efforts focused on revenue generation.
Partner with testing and analytics teams on A/B test development, measurement, and iteration to validate improvements.
Continuous Improvement & Leadership
Stay ahead of trends in digital merchandising, AI, and personalization to identify innovation opportunities.
Maintain a culture of data-driven experimentation and continuous refinement of search and merchandising practices.
Provide strategic input on platform enhancements and process improvements to improve scalability and customer satisfaction
Requirements
Qualifications:
5+ years of experience in ecommerce merchandising, site search, or digital optimization.
Expertise with site search and merchandising platforms (Hawk Search or similar).
Experience with analytics tools such as Google Analytics, ContentSquare/Heap.
Strong understanding of ecommerce KPIs (CVR, AOV, RPV, LTV) and optimization/testing methodologies.
Experience with backend product onboarding and setup.
Nice to Have: Experience with AS400 or bridge tools to AS400
Competencies:
Strategic & Analytical Leadership: Defines frameworks that translate data and insights into high-impact merchandising decisions.
Customer-Centric Mindset: Anticipates customer needs and tailors the onsite experience to drive engagement and satisfaction.
Cross-Functional Collaboration: Partners across marketing, merchandising, and UX to align business priorities and execution.
Platform Governance: Owns the configuration and governance of merchandising tools and processes to ensure efficiency and accuracy.
Execution & Prioritization: Balances multiple projects with focus on measurable impact, scalability, and ROI.
EEO Statement:
PHE, Inc. is an equal opportunity employer. PHE, Inc. offers equal opportunities to applicants and employees and makes all employment-related decisions based exclusively on job-related qualifications, without regard to characteristics such as race, color, national origin, religion, gender, age, marital status, disability, veteran status, citizenship status, sexual orientation, gender identity, political affiliation and/or any other status protected by law.
*PHE, Inc. will reasonably accommodate qualified individuals with a disability so that they can perform the essential functions of a job unless doing so causes a direct threat to these individuals or others in the workplace and the threat cannot be eliminated by reasonable accommodation or if the accommodation creates an undue hardship to PHE, Inc.
Salary Description $110,000-$125,000
$110k-125k yearly 6d ago
Retail Store Manager (Tanger Outlets Mebane)
New Balance 4.8
Assistant store manager job in Mebane, NC
Who We Are:
Since 1906, New Balance has empowered people through sport and craftsmanship to create positive change in communities around the world. We innovate fearlessly, guided by our core values and driven by the belief that conventions were meant to be challenged. We foster a culture in which every associate feels welcomed and respected, where leaders and creatives are inspired to shape the world of tomorrow by taking bold action today.
Mebane, NC Retail Only Pay Range: $52,150.00 - $65,200.00 - $78,225.00 Annual (actual base pay varying based upon, but not limited to, relevant experience, time in role, internal equity, geographic location, and more.)
Regular Associate Benefits
Our products are only as good as the people we hire, so we make sure to hire the best and treat them accordingly. New Balance offers a comprehensive traditional benefits package including three options for medical insurance as well as dental, vision, life insurance and 401K. We also proudly offer a slate of more nontraditional perks - opportunities like online learning and development courses, tuition reimbursement, $100 monthly student loan support and various mentorship programs - that encourage our associates to grow personally as they develop professionally. You'll also enjoy a yearly $1,000 lifestyle reimbursement, 4 weeks of vacations, 12 holidays and generous parental leave, because work-life balance is more than just a buzzword - it's part of our culture.
Temporary associates are provided three options for medical insurance as well as dental and vision insurance and an associate discount.
Part time associates are provided 401k, short term disability, a yearly $300 lifestyle reimbursement and an associate discount.
Equal Opportunity Employer
New Balance provides equal opportunities for all current and prospective associates and takes affirmative action to ensure that employment, training, compensation, transfer, promotion and other terms, conditions and privileges of employment are provided without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, handicap, genetic information and/or status as an Armed Forces service medal veteran, recently separated veteran, qualified disabled veteran or other protected veteran.
$52.2k-65.2k yearly Auto-Apply 23d ago
District Manager
Thompsongas LLC 3.0
Assistant store manager job in Durham, NC
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!
The District Manager has the primary overall responsibility for their assigned district location(s). The district manager is accountable for the overall direction of district activities to ensure the highest levels of customer service, operational effectiveness, employee productivity, and profitability.
MAJOR JOB DUTIES:
Ensures compliance with safety codes and policies including the servicing and repair of company vehicles; proper safety equipment is being worn; and customer installations are safe and in compliance with state and federal regulations.
Develops and implements plans for achieving long-term customer growth and financial goals.
Ensures all daily, weekly, and monthly work processes and reporting are done accurately, timely, and error-free.
Plans, directs and manages staffing and development of employees by effectively communicating company strategic goals.
Controls operating expenses by monitoring employee productivity through distribution system, service scheduling, etc. in order to manage and optimize personnel and vehicle expenses.
Oversees compliance regarding cash control, inventory management, documentation requirements, and audit procedures.
Proactive daily involvement in all District purchasing and expenditures.
SUPERVISORY RESPONSIBILITIES:
Ensures that all safety meetings are completed in a timely manner.
Reviews and manages vehicle, employee and DOT compliance to prevent out of compliance issues.
Completing performance reviews for all branch managers in their district.
Oversee all branches are following specific budget limitations for hours and staff.
EDUCATION AND EXPERIENCE:
High School diploma required, college degree preferred.
Five (5) or more years in the propane industry preferred, some managing employees.
Ability to manage multiple locations.
Active knowledge of DOT standards and expectations.
Active CDL a plus.
Excellent interpersonal, communication, analytical and time management skills.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
$96k-128k yearly est. Auto-Apply 60d+ ago
Zone Manager
UNC-Chapel Hill
Assistant store manager job in Chapel Hill, NC
The Zone Manager is one of 20-25 supervisors who organize and manage the daily cleaning operation of 10-30 subordinates for a group of University buildings, which on average encompass a total cleaning area of 500,000 square feet, including but not limited to offices, lounges, restrooms, student housing, classrooms, laboratories, entrances, exits, and stairways. Each Zone Manager's assigned area may require additional specific knowledge and experience. These may include expertise in housing and residential student facilities in a campus setting, including management of summer turns; research, laboratory, and medical settings, including contamination containment and disposal of hazardous waste and related health and safety regulations; academic and administrative settings, including classrooms, offices, and historically-valuable facilities and holdings; and special event facilities, including athletic, academic and campus-related community events.
Required Qualifications, Competencies, And Experience
Requires demonstrated ability to communicate clearly and effectively both orally and in writing concerning work assignments, work performance and adherence to workplace policies, as well as perform quality inspections of employee work. Must be proficient in scheduling and planning. The successful candidate will have the ability to supervise a large, diverse work unit in a fast-paced environment. Must have working knowledge of proper cleaning techniques and safety requirements in order to train Housekeepers in these areas. Must have ability to read and interpret Safety Data Sheets. The applicant must be able to organize work assignments and work schedules, manage the supply inventory for the group, and operate within available supply limits. The Zone Manager is the primary contact with the group's University customers (faculty, staff, students, and visitors) and must be committed to outstanding customer service and be able to communicate effectively and positively with these clients orally and in writing. Must be knowledgeable of federal personnel policies and management practices appropriate to a high-functioning workforce. Functional ability in Microsoft Office or similar suite of programs (word processing, spreadsheet, presentation, email, calendaring). This position is designated as a mandatory employee and is required to report to work in the event of a public health emergency. This position is designated as an adverse weather emergency position and the employee is subject to being placed on-call and is required to report to work in the event of an adverse weather emergency. Must be able to serve on-call duty on a rotating basis for weekends and holidays several times a year. Must have ability to work a flexible work schedule based on department needs, which sometimes requires work on the weekend; for example, training, inclement weather, exam week, graduation, student move-in/move-out, and flexing work schedule as requested by customer's cleaning needs in buildings such as residence halls, science/medical; in addition, flexing work schedule as requested by customer's cleaning needs for sporting events, labs and exam schedule, which sometimes requires work in the morning, afternoon, evening and weekend. Must have a valid NC Driver's License or ability to obtain one prior to start date.
Preferred Qualifications, Competencies, And Experience
The preferred candidate will have demonstrated supervisory experience, to include supervisory experience in institutional housekeeping, preferably in an academic or medical/research environment. Experience applying Federal and State OSHA standards and personnel policies preferred, as well as experience in appropriately applying North Carolina employment policies in managing State workers. Experience in collegiate residential housing housekeeping, including experience in scheduling and completing residential rooms and apartment turnover for summer camps and graduation in a fast-paced environment is preferred for positions in the housing area. The preferred candidate will also have knowledge and skills in team cleaning processes. Preferred candidate will have experience in cleaning research, laboratory, and medical settings, including contamination containment and disposal of hazardous waste and related health and safety regulations; experience in academic and administrative settings, including classrooms, offices, and historically valuable facilities and holdings; experience in special event settings, including athletic, academic and large crowd community events.
Work Schedule
M-F, 7:00am - 4:00pm
$33k-54k yearly est. 4d ago
00081 Assistant Store Manager
Cosmoprof 3.2
Assistant store manager job in Durham, NC
Sally Beauty
Job Title: AssistantManager
Essential Function
StoreManagers are responsible for hiring, developing and leading all store associates while ensuring optimal customer experiences, effectively overseeing all store operations, and maintaining brand standards. Develop the strategies and plans to achieve key performance indicators and financial targets through business analysis, action planning, effective communication and consistent accountability. AssistantManagers, as part of their development, support the StoreManager in all areas outlined below and are responsible for all Primary Duties when the StoreManager is not present.
Primary Duties
30% Brand: Provides supervision and supports the direction & planning of associates' daily goals and activities to deliver an exceptional client experience which maximizes sales/KPIs and drives customer loyalty in assigned stores. Emphasis placed on both the in-store selling model and Omni-channel. Ensures all brand standards are met such as merchandising, POGs, marketing, back rooms, dress code, etc. Acts as main point of contact to resolve customer issues and concerns. Analyzes store trends and can anticipate customer demands.
30% People: Engages, trains and develops their teams to achieve positive results. Leverages internal hiring platforms and actively recruits to build strong network of external candidates to fill positions when required. Can identify strengths as well as opportunities for each associate and can effectively address by coaching or counseling. Holds team accountable to Company policies and expectations. Maintains positive associate relations by resolving associate concerns and keeping associates informed of relevant Company information. Builds strong working relationships with StoreManager peers. Maintains consistent and timely communication with AM/DM. Fosters an environment of diversity, inclusion and belonging.
30% Operations: Ensures execution of all company processes through training, management, analysis and continuous improvement. Ensures all processes to support digital strategies are utilized such as Omni-channel fulfillment (SFS/SDD/BOPIS).
StoreManagers effectively manages inventory through ordering and shipment processing. Manages payroll hours to the needs of the business and schedules appropriately. Ensures all store opening and closing procedures are performed correctly. Timely and accurate follow through with Company directives, assignments & projects.
10% Safety/Loss Prevention: Ensures the store environment is safe at all times for associates and customers; all policies and procedures are followed and enforced. Responsible for protecting company assets by ensuring all inventory and cash control procedures are being followed in store as they relate to shrink, damages, banking, etc. Analyzes and utilizes all available reporting, tools and technology. Ensures stores are compliant with all HAZMAT training and execution.
Knowledge, Skills/Abilities and Requirements
High School Diploma or equivalent
Must 18 years of age or older
Minimum 3+ years retail sales/customer service experience preferred
At least 1+ year(s) prior management experience preferred
Ability to lead or support a team of associates to meet business objectives
Can effectively communicate with team and management
Must have scheduling availability to meet the needs of the business
Cosmetology license desirable, but not required
Competencies
Passionate Learner
Desire to grow and learn
Flexible & Agile Adapter
Adjusts to multiple demands and effectively responds to new circumstances and ambiguous situations
Talent Builder
Builds competent, diverse teams by hiring, developing, motivating and coaching talent and prepares for future success
Effective Communicator
Expresses information in a candid, straight forward way, creating an engaging and inviting, open environment
Team Builder
Develops strong partnerships and engages with all associates, at all levels, and across different functions/segments within the Company. Understands the importance of inclusion.
Customer Focused Partner
Understands and works to meet the needs of external and internal customers
Results Driver
Effective at driving and delivering plans, holds self and team accountable to a high standard to deliver objectives. Lead and motivates team and demonstrates GRIT with a determination to succeed.
Strategic Thinker
Demonstrates vision and broad perspective to drive business performance
Big Picture Thinker
Executes and adapts plans, follows through on commitments and keeps up with the pace of the business. Not afraid to innovate.
Problem Solver & Decision Maker
Analyzes information and objectively evaluates alternatives to make sound decisions
Nature and Extent of Direct or Indirect Controls Exercised by the Supervisor
Task Level High
Departmental/Division Level High
Project Level High
Consultative Level High
The amount of discretion or freedom this position has
Strict Adherence to Guidelines
Interprets and Adapts Guidelines
Develops and Implements Guidelines
Working Conditions / Physical Requirements
The position requires some physical exertion such as long periods of standing, walking, recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The work may require specific, but common, physical characteristics and abilities such as above-average agility and dexterity. May be required to work in other stores from time to time.
The work environment involves everyday risks or discomforts which require normal safety precautions typical of such places as offices, meeting and training rooms, retail store and residences or commercial vehicles, e.g., use of safe work practices with office equipment, avoidance of trips and falls, observance of fire regulations and traffic signals, etc. The work area is adequately lighted, heated, and ventilated.
$36k-45k yearly est. Auto-Apply 60d+ ago
Zone Manager
Retail and Dining Positions
Assistant store manager job in Morrisville, NC
Zone Manager - Retail
EMPLOYMENT CLASSIFICATION: Full Time
DEPARTMENT: Retail
Zone Managers are leaders that drive sales, service, and operational excellence in the Location. This role is a key to bringing our mission of ensuring First Class Service to our customers and business partners to life. A Zone Manager will perform some coaching/training functions, direct the execution of merchandising standards and provide overall Zone supervision during assigned shifts.
DUTIES AND RESPONSIBILITIES:
Service:
Model Company Service standards and behaviors with every customer; efficiently resolve escalated customer and associate inquiries in accordance with the company's policies and procedures
Train and perform all register/cash handling/ Loss Prevention functions as outlined in the Standard Operating Procedures
Operations:
Facilitate opening and closing of stores
Direct the replenishment of merchandise/supplies, maintain stockroom organization, and engage in receiving functions
Ensure store merchandising standards are consistently executed per the company guidelines
Coordinate, monitor and align team resources to maximize sales and service potential
Resolve basic IT /register issues and escalate as necessary
Ensure a safe working environment; inspect and correct work areas on regular basis; report all workplace injuries and concerns immediately
Prepare for and participate in inventories; verify high risk counts
Financial/Business:
Achieve sales goals by adhering to company performance metrics, implementing promotional programs, and executing special events
Communicate daily with the team; look for additional ways to drive business through product, processes, or people
People/Leadership:
Serve as the Manager on Duty providing leadership during assigned shifts
Direct, coach, and train Associates in their daily job assignments
Represent and support the company by fostering strong business relationships within the airport community
Monitor and address performance issues in a timely manner through a partnership with AGM or GM
Contribute feedback on Associate reviews and provide input on Associate counseling
Other duties as assigned
$33k-54k yearly est. 28d ago
Retail Store Manager - Rural King
Rural King Supply 4.0
Assistant store manager job in Oak Ridge, NC
About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us.
When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve.
How we reward you
401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services
What You'll do
The StoreManager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The StoreManager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates.
Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings
Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store
Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience
Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers
Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives
Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience
Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store
Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback
Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals
Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback
Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance
Uphold the commitments to the company's processes and policies, values, and mission
Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you
Managestore budget for daily operations and initiatives to achieve business objectives tied to the P&L
Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development
Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met
Ensure attractive, safe, and accurately priced merchandise displays
Responsible for the maintenance and upkeep of the building and grounds
Responsible for effectiveness of technology to ensure a seamless customer experience across all channels
Demonstrate effective and consistent communications and interpersonal skills
Demonstrate effective problem-solving and analytical skills
Maximize inventory, cash control, and loss prevention techniques
May be required to cross train and perform other duties
SUPERVISORY RESPONSIBILITIES
Supervise and direct the assistantmanagers, department managers, and store associates
Has authority into the job status of associates: hiring, firing, promotions, and assignments
Essential Qualities for Success
2+ years retail management experience
Be an outgoing self-starter who enjoys working with people
Computer knowledge in Excel and Word
Proficient user of computer software systems
Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient
Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner
Ability to work independently without supervision
Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates
Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements
Ability to access and use the in-store computer, scanning system, and wireless handheld unit
Ability to participate in our online applicant and new hire onboarding process remotely
Ability to complete computer-based training
Use general office equipment such as computer, telephone, copy machine, fax machine, calculator
Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment
PHYSICAL REQUIREMENTS
Good visual acuity
Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently
Ability to stand and/or walk for long periods of time
Ability to use a ladder and/or pallet jack
Close vision for computer work
Repetitive wrist movements on keyboard
Ability to walk up and down stairs multiple times per day
Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver)
Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law.
We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
$32k-44k yearly est. 5d ago
District Manager
Thompsongas LLC 3.0
Assistant store manager job in Durham, NC
ThompsonGas is the nation's fastest growing propane retailer, and we are looking for innovative, outside of the box thinkers who want to make an impact. We are rethinking the way we do business and, as a result, our employees are empowered to take an idea and run with it. If you are looking for an environment that will allow you the freedom to drive change, create an unrivaled customer experience and have fun while you're doing it - then ThompsonGas is for you!
The District Manager has the primary overall responsibility for their assigned district location(s). The district manager is accountable for the overall direction of district activities to ensure the highest levels of customer service, operational effectiveness, employee productivity, and profitability.
MAJOR JOB DUTIES:
Ensures compliance with safety codes and policies including the servicing and repair of company vehicles; proper safety equipment is being worn; and customer installations are safe and in compliance with state and federal regulations.
Develops and implements plans for achieving long-term customer growth and financial goals.
Ensures all daily, weekly, and monthly work processes and reporting are done accurately, timely, and error-free.
Plans, directs and manages staffing and development of employees by effectively communicating company strategic goals.
Controls operating expenses by monitoring employee productivity through distribution system, service scheduling, etc. in order to manage and optimize personnel and vehicle expenses.
Oversees compliance regarding cash control, inventory management, documentation requirements, and audit procedures.
Proactive daily involvement in all District purchasing and expenditures.
SUPERVISORY RESPONSIBILITIES:
Ensures that all safety meetings are completed in a timely manner.
Reviews and manages vehicle, employee and DOT compliance to prevent out of compliance issues.
Completing performance reviews for all branch managers in their district.
Oversee all branches are following specific budget limitations for hours and staff.
EDUCATION AND EXPERIENCE:
High School diploma required, college degree preferred.
Five (5) or more years in the propane industry preferred, some managing employees.
Ability to manage multiple locations.
Active knowledge of DOT standards and expectations.
Active CDL a plus.
Excellent interpersonal, communication, analytical and time management skills.
ThompsonGas provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, ThompsonGas complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, and transfer, leaves of absence, compensation and training.
How much does an assistant store manager earn in Burlington, NC?
The average assistant store manager in Burlington, NC earns between $35,000 and $57,000 annually. This compares to the national average assistant store manager range of $32,000 to $51,000.
Average assistant store manager salary in Burlington, NC
$44,000
What are the biggest employers of Assistant Store Managers in Burlington, NC?
The biggest employers of Assistant Store Managers in Burlington, NC are: