Assistant store managers are considered second-in-command to store managers. They help oversee operations and take over when the manager is unavailable. Assistant store managers may be assigned to focus on certain aspects of store operations such as marketing, finance, human resources, or quality control. They should be familiar with running the store and with all the other tasks needed to be done. Assistant store managers should have decision-making skills, interpersonal skills, and business acumen. They should also be able to do the work usually done on the operations floor in case of a lack of manpower.

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Assistant Store Manager Responsibilities

Here are examples of responsibilities from real assistant store manager resumes representing typical tasks they are likely to perform in their roles.

  • Develop and implement operational strategies utilizing less payroll expenses and allot hour usage to accomplish logistical and operational excellence.
  • Execute all associate training in customer service, all operational and POS training, inventory, safety and sales floor operations.
  • Maintain store appearance and cleanliness by utilizing delegation with focus on time management.
  • Process and track payroll on a weekly basis using Kronos software.
  • Maintain appropriate staffing metrics with available store payroll via Kronos system.
  • Wash walls and equipment; use ladders when require in work assignments.
  • Squat, bend, stoop and climb ladders to access store merchandise for customers and other employees.
  • Provide a pleasant shopping experience for every customer by providing an inviting environment and knowledgeable expertise on pet food and products.
  • Institute a training and follow-up program that increase POS add-on (protection plans, private label credit cards, etc . )
  • Educate community in responsible pet ownership, proper nutrition and animal husbandry.
  • Assist in the maintenance of merchandising/display/marketing standards and ensure store are consistently replenish and standards of operations and cleanliness are met.
  • Prepare sales and customer relations reports by analyzing and categorizing sales information; identifying and investigating customer complaints and service suggestions.
  • Use carts, dollies, and hand-trucks to move large quantities of merchandise.
  • Operate moving equipment such as pallet jack, hand trucks, dollies, and lifts.
  • Place orders for groceries and other products.

Assistant Store Manager Job Description

Perhaps the hardest question to answer when deciding on a career as an assistant store manager is "should I become an assistant store manager?" You might find this info to be helpful. When compared to other jobs, assistant store manager careers are projected to have a growth rate described as "as fast as average" at 6% from 2018 through 2028. This is in accordance with the Bureau of Labor Statistics. What's more, is that the projected number of opportunities that are predicted to become available for a assistant store manager by 2028 is 150,600.

On average, the assistant store manager annual salary is $40,759 per year, which translates to $19.6 an hour. Generally speaking, assistant store managers earn anywhere from $32,000 to $51,000 a year, which means that the top-earning assistant store managers make $20,000 more than the ones at the lower end of the spectrum.

It's hard work to become an assistant store manager, but even the most dedicated employees consider switching careers from time to time. Whether you're interested in a more challenging position or just looking for a fresh start, we've compiled extensive information on becoming a co-manager, assistant manager/manager training, assistant manager of operations, and co-manager/store manager.

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12 Assistant Store Manager Resume Examples

Assistant Store Manager Skills and Personality Traits

We calculated that 8% of Assistant Store Managers are proficient in Store Management, Payroll, and Loss Prevention. They’re also known for soft skills such as Communication skills, Leadership skills, and Management skills.

We break down the percentage of Assistant Store Managers that have these skills listed on their resume here:

  • Store Management, 8%

    Provided excellent customer service for this retail operation, assisting store management in meeting company standards in overall store presentation.

  • Payroll, 8%

    Developed and implemented operational strategies utilizing less payroll expenses and allotted hour usage to accomplish logistical and operational excellence.

  • Loss Prevention, 6%

    Managed all aspects of Loss Prevention and adhered to external and internal procedures for theft, inventory management and operational controls.

  • Sales Floor, 5%

    Well-organized and timely processing of shipment and merchandise-to-sales floor flow.

  • Customer Inquiries, 4%

    Provide an excellent customer experience with every interaction, including responding to variations customer inquiries including customer complaints and providing resolutions.

  • Taking Care, 4%

    Assume responsibility for ensuring customer service, supervising employees, enforcing company regulations, and taking care of various administrative tasks.

Most assistant store managers list "store management," "payroll," and "loss prevention" as skills on their resumes. We go into more details on the most important assistant store manager responsibilities here:

  • The most important skills for an assistant store manager to have in this position are communication skills. In this excerpt that we gathered from a assistant store manager resume, you'll understand why: "top executives must be able to communicate clearly and persuasively" According to resumes we found, communication skills can be used by a assistant store manager in order to "direct communication with consumers processing cash receipts designing store flyers daily bank deposits manage stock and custom orders"
  • Another trait important for fulfilling assistant store manager duties is leadership skills. According to a assistant store manager resume, "top executives must be able to lead an organization successfully by coordinating policies, people, and resources." Here's an example of how assistant store managers are able to utilize leadership skills: "worked with pharmacy manager/store leadership & district management to insure compliance. "
  • Management skills is also an important skill for assistant store managers to have. This example of how assistant store managers use this skill comes from a assistant store manager resume, "top executives must shape and direct the operations of an organization" Read this excerpt from a resume to understand how vital it is to their everyday roles and responsibilities, "compiled reports, such as cash receipts, customer-bill charges, and sales for accounting and management purposes. "
  • In order for certain assistant store manager responsibilities to be completed, the job requires the skill "problem-solving skills." According to an assistant store manager resume, "top executives need to identify and resolve issues within an organization" As an example, this snippet was taken directly from a resume about how this skill applies: "delegated duties resolved customer inquires and complaints monitored inventory levels provided personal customer service balanced daily cash receipts and compiled sales reports"
  • As part of the assistant store manager description, you might find that one of the skills that might be helpful to the job is "time-management skills." A assistant store manager resume included this snippet: "top executives do many tasks at the same time, typically under their own direction, to ensure that their work gets done and that they meet their goals." This skill could be useful in this scenario: "ensured payroll was completed on time. "
  • See the full list of assistant store manager skills.

    Before becoming an assistant store manager, 45.2% earned their bachelor's degree. When it comes down to graduating with a master's degree, 3.3% assistant store managers went for the extra education. If you're wanting to pursue this career, it may be possible to be successful with a high school degree. In fact, some assistant store managers have a college degree. But about one out of every five assistant store managers didn't attend college at all.

    The assistant store managers who went onto college to earn a more in-depth education generally studied business and general studies, while a small population of assistant store managers studied criminal justice and psychology.

    Once you've obtained the level of education you're comfortable with, you might start applying to companies to become an assistant store manager. We've found that most assistant store manager resumes include experience from Dollar General, Family Dollar, and PetSmart. Of recent, Dollar General had 18,916 positions open for assistant store managers. Meanwhile, there are 4,977 job openings at Family Dollar and 2,207 at PetSmart.

    If you're interested in companies where assistant store managers make the most money, you'll want to apply for positions at US Foods, Coty, and Dodge. We found that at US Foods, the average assistant store manager salary is $47,387. Whereas at Coty, assistant store managers earn roughly $47,140. And at Dodge, they make an average salary of $46,645.

    View more details on assistant store manager salaries across the United States.

    We also looked into companies who hire assistant store managers from the top 100 educational institutions in the U.S. The top three companies that hire the most from these institutions include Abercrombie & Fitch Co, Starbucks, and Walgreens.

    The three companies that hire the most prestigious assistant store managers are:

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    What Co-Managers Do

    A co-manager's role is to supervise business operations and perform administrative tasks as support to a manager. One of the primary functions of a co-manager is to delegate tasks of team members and arrange schedules. They also evaluate progress, produce the necessary documentation, maintain a record of data, identify issues and opportunities, and assist in coordinating with other employees. A co-manager may also have the task of hiring and training new workforce members, enforcing policies and regulations at all times.

    In this section, we compare the average assistant store manager annual salary with that of a co-manager. Typically, co-managers earn a $24,203 higher salary than assistant store managers earn annually.

    While the salaries between these two careers can be different, they do share some of the same responsibilities. Employees in both assistant store managers and co-managers positions are skilled in payroll, loss prevention, and sales floor.

    There are some key differences in responsibilities as well. For example, an assistant store manager responsibilities require skills like "store management," "taking care," "pet," and "patients." Meanwhile a typical co-manager has skills in areas such as "food safety," "perform routine maintenance," "basic math," and "math." This difference in skills reveals how truly different these two careers really are.

    Co-managers really shine in the retail industry with an average salary of $64,497. Whereas assistant store managers tend to make the most money in the manufacturing industry with an average salary of $39,366.

    Co-managers tend to reach similar levels of education than assistant store managers. In fact, co-managers are 0.9% more likely to graduate with a Master's Degree and 0.2% more likely to have a Doctoral Degree.

    What Are The Duties Of an Assistant Manager/Manager Training?

    An assistant manager/manager of training performs various support tasks to assist with maintaining smooth workflow operations, learning management skills along the way. They participate in setting goals and guidelines, establishing timelines and budgets, liaising with internal and external parties, delegating responsibilities among staff, and monitoring the daily operations, solving issues and concerns should there be any. They also perform clerical tasks such as organizing files, preparing and processing documents, handling calls and correspondence, and running errands as needed.

    Next up, we have the assistant manager/manager training profession to look over. This career brings along a lower average salary when compared to an assistant store manager annual salary. In fact, assistant manager/managers training salary difference is $5,647 lower than the salary of assistant store managers per year.

    While the salary may be different for these job positions, there is one similarity and that's a few of the skills needed to perform certain duties. We used info from lots of resumes to find that both assistant store managers and assistant manager/managers training are known to have skills such as "payroll," "loss prevention," and "sales floor. "

    While some skills are similar in these professions, other skills aren't so similar. For example, several resumes showed us that assistant store manager responsibilities requires skills like "store management," "pet," "patients," and "home health." But an assistant manager/manager training might use skills, such as, "food preparation," "basic math," "math," and "training programs."

    When it comes to the differences in education between the two professions, assistant manager/managers training tend to reach similar levels of education than assistant store managers. In fact, they're 1.9% more likely to graduate with a Master's Degree and 0.2% more likely to earn a Doctoral Degree.

    How an Assistant Manager Of Operations Compares

    An assistant operations manager is responsible for supervising staff performance and operation processes under the guidance of an operations manager. The assistant operations manager ensures the efficiency and accuracy of project management to boost client satisfaction, drive revenues, and achieve the company's objectives and profitability goals. They also help with developing strategic procedures to increase productivity and identify business opportunities to build a strong company reputation. An assistant operations manager must have excellent communication and leadership skills, especially when meeting with existing and potential clients, close partnerships, and lead teams towards project goals.

    Let's now take a look at the assistant manager of operations profession. On average, these workers make higher salaries than assistant store managers with a $14,909 difference per year.

    While looking through the resumes of several assistant store managers and assistant managers of operations we discovered that both professions have similar skills. These similarities include skills such as "loss prevention," "sales floor," and "customer inquiries," but they differ when it comes to other required skills.

    There are many key differences between these two careers as shown by resumes from each profession. Some of those differences include the skills required to complete responsibilities within each role. As an example of this, an assistant store manager is likely to be skilled in "store management," "payroll," "taking care," and "store sales," while a typical assistant manager of operations is skilled in "safety procedures," "safety standards," "direct supervision," and "logistics."

    Additionally, assistant managers of operations earn a higher salary in the finance industry compared to other industries. In this industry, they receive an average salary of $65,818. Additionally, assistant store managers earn an average salary of $39,366 in the manufacturing industry.

    When it comes to education, assistant managers of operations tend to earn similar education levels than assistant store managers. In fact, they're 3.5% more likely to earn a Master's Degree, and 0.2% more likely to graduate with a Doctoral Degree.

    Description Of a Co-Manager/Store Manager

    A co-manager/store manager oversees the daily operations of a store, ensuring smooth workflow and customer satisfaction. They are in charge of setting goals and sales targets, establishing guidelines and timelines, delegating responsibilities among staff, and developing strategies to optimize store operations. They are also responsible for monitoring all store activities, addressing issues and concerns, and resolving them promptly and efficiently. Moreover, as a co-manager/store manager, it is essential to manage and supervise staff, leading them to reach goals while implementing the store's policies and regulations.

    Now, we'll look at co-manager/store managers, who generally average a higher pay when compared to assistant store managers annual salary. In fact, the difference is about $757 per year.

    While both assistant store managers and co-manager/store managers complete day-to-day tasks using similar skills like payroll, loss prevention, and sales floor, the two careers also vary in other skills.

    Even though a few skill sets overlap, there are some differences that are important to note. For one, an assistant store manager might have more use for skills like "store management," "taking care," "pet," and "patients." Meanwhile, some co-manager/store managers might include skills like "merchandise presentation," "performance management," "food safety," and "controllable expenses" on their resume.

    In general, co-manager/store managers reach similar levels of education when compared to assistant store managers resumes. Co-manager/store managers are 1.2% more likely to earn their Master's Degree and 0.2% more likely to graduate with a Doctoral Degree.

    What an Assistant Store Manager Does FAQs

    What Qualifications Do You Need To Be A Store Manager?

    The primary qualifications to become a store manager are having diverse experience in retail environments and demonstrated leadership skills. Some companies may require a bachelor's degree in business administration or management, but most prefer hands-on experience.

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