Operations Manager - Military Veterans Encouraged to Apply, LUK2
Amazon 4.7
Assistant store manager job in Vandalia, OH
Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.
Our Operation's workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer's door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.
Key Responsibilities and Job Elements:
- Support, mentor, and motivate your salaried and hourly workforce
- Lead large-scope projects with site and regional impact
- Build and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance
- Manage safety, quality, productivity, and customer delivery promises
- Collaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives
- Lift up to 49 pounds and frequently push, pull, squat, bend, and reach
- Stand/walk for up to 12 hours during shifts
- Work in an environment where the noise level varies and can be loud
- Work in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)
- Continuously climb and descend stairs (applies to sites with stairs)
Our fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business' current openings.
Basic Qualifications
- 3+ years of employee and performance management experience
- Bachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience
- Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Preferred Qualifications
- 1+ years of performance metrics, process improvement or lean techniques experience
- Experience managing a team of 2+ salaried employees and 70+ indirect employees
- Experience scoping, leading, and implementing process improvements through: Lean process, Kaizen, and/or Six Sigma.
- Demonstrated problem solving skills and analytical skills
- Excellent customer service skills, communication skills and interpersonal skills
- Track record of meeting or exceeding department performance goals
- A Bachelor's or Master's degree in Engineering, Operations, Supply Chain/Logistics, or a related field.
- Experience in: military, manufacturing, automotive, biotech, electronics, energy, instrumentation, machinery, defense/aerospace, medical, cosmetics, production, or distribution environments.
Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit ********************************************************* for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
Our compensation reflects the cost of labor across several US geographic markets. The base pay for this position ranges from $81,900/year in our lowest geographic market up to $150,100/year in our highest geographic market. Pay is based on a number of factors including market location and may vary depending on job-related knowledge, skills, and experience. Amazon is a total compensation company. Dependent on the position offered, equity, sign-on payments, and other forms of compensation may be provided as part of a total compensation package, in addition to a full range of medical, financial, and/or other benefits. For more information, please visit ******************************************************* . This position will remain posted until filled. Applicants should apply via our internal or external career site.
$81.9k-150.1k yearly 1d ago
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Operations Manager
Textbook Painting
Assistant store manager job in Cleveland, OH
THE OPPORTUNITY: Textbook Painting is seeking a strategic Operations Manager to lead our field operations team. We're at an exciting growth stage and need a leader who can help us scale while maintaining the quality and culture that got us here. This is a senior leadership role that requires a strategic mindset, the ability to build and implement systems with long-term ROI, and a talent for developing leaders who can scale with the company.
You will report directly to the President and have meaningful influence on company strategy and direction. The primary focus is people development, systems improvement, capacity planning, and ensuring the company hits its short and long-term goals.
PRINCIPAL RESPONSIBILITIES:
Lead and develop middle managers through weekly 1:1s and coaching
Own operations P&L through Gross Profit-drive profitability through labor efficiency and smart resource allocation
Build scalable systems for quality control, safety, and operational efficiency
Partner with Sales, HR, and Finance to solve cross-functional challenges
Manage vendor relationships and negotiate favorable terms with paint suppliers
Plan workforce capacity to meet seasonal demand fluctuations
Oversee effective safety and accident prevention programs to ensure all reasonable action are taken to prevent accidents and injuries
Manage and recruit sub-contractors to ensure work meets quality standards
IDEAL CANDIDATE:
3+ years operations management experience; field-service or trades industry preferred
Experience as a "manager of managers"-leading supervisors and team leads
Demonstrated P&L ownership with financial accountability
Track record of implementing operational systems with long-term ROI
Strong analytical mindset-uses data to inform decisions
WHAT WE OFFER:
$90,000.00 - $125,000.00 from salary and performance based bonus opportunities
Health, dental, and vision insurance
401(k) with company match
PTO and paid holidays
Professional development budget
Real authority to make decisions and shape the operation
ABOUT TEXTBOOK PAINTING:
We're a residential painting company serving Greater Cleveland for almost 20 years. With approximately 35 field staff and a growing office team, we've built our reputation on exceptional customer service and investing in our people. Our services include interior painting, exterior painting, and cabinet refinishing.
Awards & Recognition:
Crain's Cleveland Business Top Employer
Inc. 5000 Fastest Growing Companies
Weatherhead 100
Our Core Values:
1. Follow the Golden Rule and build lifelong relationships
2. Take pride and ownership in everything you do
3. Continually learn and teach others
4. Face challenges and obstacles like a buffalo-head on
5. Lead with a servant's heart and a team-first attitude
$90k-125k yearly 5d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant store manager job in Cleveland, OH
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
* An experienced ServiceNow developer.
* You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
* You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
* You are someone that is process oriented and prefers order over chaos.
* You are comfortable asking for help from peers and Subject Matter Experts
* Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
* Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
* Manage all aspects of project delivery and solution delivery
* Lead and manage the implementation project team
* Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
* Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
* Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
* Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
* Strong background working with Enterprise Software companies and/or Consulting companies
* Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
* As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Qualification
Basic Qualifications
* Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
* Minimum 3 Years' experience in JavaScript or related application development
* Completed Certification - ServiceNow Certified System Administrator (CSA)
* Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
* Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
* PMP or CSM certification
* Strong interpersonal skills, customer centric attitude
* Proven team player and team builder
* Strong organizational and analytical skills
* Familiarity with SaaS deployments and its supporting architecture
* A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
* ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
* Proven ability to build, manage and foster a team-oriented environment
* Proven ability to work creatively and analytically in a problem-solving environment
* Desire to work in an information systems environment.
* Excellent communication (written and oral) and interpersonal skills.
* Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here.
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Locations
$100.5k-245k yearly 6d ago
Operations Manager
Alpha Space Control Company
Assistant store manager job in Akron, OH
Operations Manager - Pavement Marking Operations
The Operations Manager is responsible for driving the overall success of our pavement marking branch by overseeing daily operations, developing strong customer relationships, and leading a team of skilled road striping professionals. This role requires a solid background in construction estimating and project management, combined with a strategic, entrepreneurial mindset. Through exceptional leadership and an unwavering commitment to quality, the Operations Manager will grow the branch's market presence and establish it as the preferred provider of high-quality pavement marking services in the region.
Key Responsibilities
Customer Relationship Management
· Build and maintain long-term relationships with paving companies, contractors, municipalities, and other key clients.
· Serve as the primary representative of the branch, reinforcing a reputation for reliability, professionalism, and quality service.
Business Development
· Identify and pursue new business opportunities within the region to expand the customer base.
· Leverage industry knowledge, market trends, and professional networks to secure projects where pavement marking services are needed.
Team Leadership
· Recruit, train, and lead a team of ethical, skilled, and motivated pavement marking professionals.
· Foster a collaborative, safe, and productive work environment with clear expectations and accountability.
· Oversee crew scheduling and ensure teams are fully prepared to meet project deadlines while minimizing operational risk.
Project Management & Estimating
· Accurately evaluate job requirements and prepare competitive, profitable estimates and bids.
· Monitor project schedules, labor, and material usage to ensure profitability, quality, and timely completion.
Safety & Compliance
· Champion safety initiatives and ensure compliance with OSHA, DOT, and company safety standards.
· Conduct regular safety meetings, audits, and inspections to maintain a safe working environment.
Required Qualifications
· 5+ years of experience in construction or the pavement marking industry
· At least 3 years of experience in estimating, project management, or a leadership role
· Proven ability to build and maintain strong customer relationships based on trust and service quality
· Strong estimating and cost-control skills in construction or pavement marking projects
· Demonstrated experience leading and motivating high-performing teams
· Knowledge of OSHA regulations, DOT requirements, and construction safety best practices
· Excellent communication, problem-solving, and negotiation skills
Preferred Qualifications
· Bachelor's degree in Construction Management, Business, or a related field (or equivalent experience)
· Prior experience in pavement marking or road construction
· Familiarity with estimating software and project scheduling tools
Benefits
· Health Insurance
· Dental Insurance
· Vision Insurance
· 401(k) Retirement Plan
$64k-104k yearly est. 3d ago
HVAC Service Manager
Arco Home Services
Assistant store manager job in Bedford Heights, OH
At Arco Home Services, we take pride in delivering top-tier residential plumbing, heating, cooling, and electrical services. With decades of experience and a commitment to exceptional customer care, we've built a reputation as a trusted name in home services. Our team is dedicated to quality craftsmanship, integrity, and continuous growth-both for our employees and the communities we serve.
We are growing fast-and we're looking for a Residential HVAC Manager who is passionate about leadership, performance, and customer satisfaction. If you're experienced and ready to make a measurable impact, this is your opportunity.
Pay: $70,000 - $150,000 Earning Potential (Salary + Monthly Bonuses, based on performance)
What We Offer
Competitive Compensation - Your expertise and performance deserve rewarding pay.
A Strong, Supportive Team - Work in an environment that values your skills and fosters growth.
Job Stability & Growth - Join a well-established company with long-term career opportunities.
Commitment to Innovation - Work with a leadership team that embraces new ideas and continuous improvement.
Comprehensive Benefits - We take care of our employees, offering industry-leading benefits and perks.
Key Responsibilities:
Leadership & Culture
Lead, manage, and mentor a team of HVAC technicians
Foster a culture of quality, accountability, and continuous improvement
Revenue Growth & Strategy
Drive division performance through goal-setting, reporting, and team development
Collaborate with sales and marketing teams to increase service opportunities and customer retention
Operational Excellence
Partner with operations, dispatch, and customer service teams to streamline processes
Improve efficiency through scheduling, workflow improvements, and technician performance tracking
Technical Oversight
Serve as the go-to expert on residential HVAC service and maintenance
Stay current with industry standards, regulations, and emerging technologies
Customer Satisfaction
Ensure top-tier service quality and responsiveness
Handle escalated customer concerns with professionalism and care
Qualifications
Minimum of 3-4 years of management experience in residential HVAC
Proven HVAC installation experience in residential applications
Ability to inspire and drive personal and professional growth among team members
Dedication to providing homeowners with unmatched satisfaction
Strong leadership skills and a history of achieving business goals
Detail-oriented and skilled at multitasking
Effective presentation skills and comfort speaking to groups
Confident and decisive communication in a fast-paced, goal-driven environment
Proficiency in computer use and Microsoft Office applications (Excel, Word, PowerPoint)
Benefits & Perks:
Medical, Dental, and Vision Insurance
401(K) Plan with company matching
Paid Time Off & Holiday Plan
Company-provided life & disability insurance
Relocation assistance available for the right candidate
Join Our Team!
At Arco Home Services, we don't just offer jobs-we build careers. If you're ready to make an impact, lead a talented team, and grow with a company that values your expertise, we want to hear from you!
$70k-150k yearly 4d ago
Traffic Control Operations Manager
Integrity Trade Services 3.9
Assistant store manager job in Columbus, OH
Traffic Control Operations Manager - $115k-$135k/annually DOE!
20% annual bonus!
is a direct hire opportunity!
Integrity Trade Services is hiring a Traffic Control Operations Manager for our traffic control client to start immediately at $115k-$135k/annually DOE! Receive comprehensive benefits through our client upon hire!
Responsibilities:
The Traffic Control Operations Manager plays a critical leadership role, reporting to the DVP, with full profit and loss responsibility for assigned branches. The Traffic Control Operations Manager ensures branch operations adhere to company safety standards, deliver exceptional customer service, drive profitability, and align with the company's strategic growth goals. The Traffic Control Operations Manager will oversee 3-5 branch locations, managing Branch, Operations, and Project Managers, and will travel frequently to ensure successful branch performance.
Safety Leadership:
Ensure branches follow company safety standards and continuously improve worker injury and motor vehicle accident rates.
Implement safety programs and ensure all locations participate in creating a safe work environment for employees, contractors, and the public.
Monitor compliance with federal, state, and local regulations, and address any concerns through training and follow-up actions.
Collaborate with safety managers and branch teams to drive a safety-first culture.
Customer Service Excellence: Lead branch teams through clear communication and collaboration to achieve location goals and customer satisfaction.
Build strong relationships with customers through regular contact, site visits, and proactive responses to their needs.
Develop systems to measure and improve customer service, ensuring a culture of continuous improvement.
Identify market opportunities and manage Regional Account Managers to grow market share and build long-term client relationships.
Driving Profitability: Oversee branch financials, guiding teams on sales and cost decisions to boost district profit and operational efficiency.
Implement and monitor programs to control branch costs while maximizing returns on invested capital (RONA).
Utilize KPIs to track performance and foster a culture of accountability.
Achieve EBITA goals by managing assets, reducing costs, and optimizing operations.
Leadership and Collaboration: Foster a team-oriented, collaborative, and inclusive culture across branches.
Set a high standard of ethics and integrity, leading by example and promoting company values.
Mentor branch leaders, teaching them to optimize their operations and achieve consistent performance.
Location: Philadelphia, PA or Columbus, OH
50-60% travel required
Schedule/Shift Details: First Shift
Qualifications:
Proven experience in managing multi-site operations, driving safety compliance, and improving profitability.
Strong leadership skills with the ability to create a positive, team-driven work environment.
Ability to travel frequently to branch locations and provide hands-on leadership and oversight.
Benefits:
Medical
Dental
Vision
PTO
$40k-50k yearly est. 4d ago
Store Manager
Staples, Inc. 4.4
Assistant store manager job in Columbus, OH
As a General Manager, you will be collaborative and inclusive in helping our customers while leading a fun, team-oriented retail culture. You'll make a visible impact as a retail leader and business professional in driving your stores community relationships, merchandise sales, technical services portfolio, print & marketing services, and business-to-business network.
Get great perks.
Bonus plans, generous paid time off, career development program, and weekly pay
Compensation based on qualifications and experience. Hiring immediately
Full medical benefits package, 401(k) with company match, and many more benefits
Associate store discount and more perks (discounts on mobile plans and other retailers, etc.)
Provide strong leadership in community, customer service, sales, and team development.
Ensure that the store culture embodies Staples values and its commitment to the community
Develop a consultative and customer centric environment for the small business customer
Empower your team to learn, grow and deliver through teaching, coaching and inspiring
Lead merchandise sales, print & marketing services and retail operations
Drive profitable sales and margin while reducing variability and improving performance YoY
Hold yourself and your team accountable for flawless execution of operational excellence
Coach every manager and supervisor to create a culture of consultative selling and total solutions
Overall leadership of running a store; additional responsibilities as needed or assigned
Essential skills and experience:
1+ year progressively responsible storemanagement experience in a retail environment as a General/StoreManagerStore Operations experience with analysis, planning, financial acumen and driving results
Experience creating a customer centric environment and working in a consultative selling environment that provides customers a total solution
Experience developing a team in operational excellence to drive profitable YOY sales and margins
Ability to lift/move materials in the 10-50 pound range, climb ladders, stand and walk continuously
Staples does not sponsor applicants for work visas for this position
Preferred skills and experience:
Bachelor's Degree in Business or related field
Ability to engage with the community and network & support small business customers
#LI-ST1
At Staples, “inclusion” is an action word. It represents what we do to ensure that all employees feel valued and supported to contribute to their fullest potential. When we operate inclusively, diversity naturally follows. This is why we work hard to foster an inclusive culture, as we seek employees with unique and varied perspectives and areas of expertise. The result is a better workplace and innovative thinking that helps us exceed our customers' expectations - through the power of the people behind our iconic brand. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.
$31k-43k yearly est. Auto-Apply 2d ago
Operations Manager
Parsec, LLC 4.9
Assistant store manager job in Columbus, OH
Parsec, LLC. is a leading provider of contract intermodal management services throughout North America. Since our beginning in 1949, we have built an integrated network consisting of the industry's most qualified people, state-of-the art equipment, and comprehensive resources. We focus every day to be the most efficient leader in the transportation industry, while serving our customers and people with utmost respect and integrity.
Parsec, LLC. is currently seeking an Operations Manager for our operation based in Columbus, OH. This position includes controlling all ramp operations within the intermodal terminal ensuring trains are received. We are seeking an aggressive, forward-thinking and highly motivated candidate to work in a fast paced environment.
Schedule:
6:00pm to 6:00am - 3 days on 3 days off
(Including weekends and holidays)
Responsibilities will include but not be limited to:
Manage the day-to-day operations of the intermodal ramp, ensuring efficient and safe handling of containers, equipment, and vehicles while focusing on safety, performance & productivity.
Lead and mentor a team of ramp personnel. Provide guidance, support, and training to enhance their performance and professional growth.
Ensure compliance with safety regulations, company policies, and industry best practices. Promote a culture of safety, conduct safety training sessions, and enforce safety protocols
Efficiently allocate manpower, equipment, and resources to meet operational requirements. Monitor and adjust staffing levels based on workload and demand fluctuations.
Regularly monitor and evaluate KPI's to assess ramp productivity, identify areas for improvement, and implement corrective measures to meet or exceed performance targets.
Maintain accurate records, generate reports, and document daily ramp activities, ensuring data integrity and providing insights for management decision-making.
Continuously identify opportunities for process optimization and efficiency gains. Implement initiatives to streamline ramp operations, reduce turnaround times, and enhance overall operational performance.
The ideal candidate should possess the following:
Experience in ramp operations, specific to the intermodal transportation industry
Willingness to work in varying weather condition
Bachelor's or Associate's degree (Preferred)
Effective oral and written communication skills
Strong computer skills, including knowledge of Microsoft Office
$65k-108k yearly est. 5d ago
Operations Manager
Allstem Connections
Assistant store manager job in Cleveland, OH
The ideal candidate will have an ability to create and maintain an efficient system of operation to support the business needs. The candidate should be comfortable multitasking and working cross-functionally with different business units. The ideal candidate will have previous experience in food and beverage manufacturing.
Responsibilities
Establish and maintain business standards for accuracy, productivity and reliability
Manage the daily plant operations for shipping & receiving, and production
Introduce new equipment, products and processes
Ensure regulatory, compliance and regulations
Manage production floor cleanliness
Qualifications
3+ years of experience in leadership role
Strong organizational and communication skills
Strong ability to multitask
Comfort working with multiple groups within business
$64k-104k yearly est. 1d ago
Operations Manager
Reese Consumer Health
Assistant store manager job in Cleveland, OH
Operations Manager - Reese Brands
At Reese Consumer Health, we put Consumers First! Our diverse product portfolio includes category leading brands such as Reese's Pinworm , Reese's Colotest and new brands such as LiceGuard As Reese focuses on an aggressive growth strategy, we are looking for a technical and insight driven Operations Manager to help take our business to the next level.
Founded in 1907 and headquartered in Cleveland, Ohio, Reese Consumer Health is a consumer-first, insight-driven company with nearly 120 years of expertise in manufacturing, marketing, and collaborating with retailers. Reese helps organizations create innovative OTC products and supplements, leveraging deep industry knowledge to deliver high-quality solutions across the healthcare sector. With an expanding portfolio of brands, Reese is committed to driving consumer health innovation through omnichannel strategies that reach a wide range of consumers across multiple retail and distribution channels.
POSITION SUMMARY:
The ideal candidate is a results-oriented Operations Manager who will provide hands-on leadership for our manufacturing facilities. Reporting to the Director of Operations, this role is responsible for the oversight of the Production and Maintenance functions across two manufacturing plants.
The Operations Manager will drive operational excellence by managing Production Supervisors and leading a total team of 30-40 employees. The primary objective of this role is the execution of daily plant operations, delivering on Reese's core goals regarding Safety, Quality, Delivery, Productivity, and Cost.
RESPONSIBILITIES:
Achieve monthly and annual operating plan as defined by the Operations KPIs and company financial goals.
Provide visible, hands-on leadership across two plant locations, ensuring consistent communication and policy enforcement at both sites.
Own the talent lifecycle for the facility by partnering with HR to interview and hire top talent, while implementing training matrices that upskill staff and ensure a flexible, cross-trained workforce to cover production needs.
Directly manage, coach, and develop Production Supervisors, empowering them to lead their shift teams effectively.
Foster a high-performance culture among the 30-40 employee workforce, managing performance reviews, training matrices, and disciplinary actions when necessary.
Facilitate daily operations meetings to align the team on shift goals, immediate issues, and production targets.
Champion a safe work environment by ensuring compliance with applicable regulations, implementing high standards, and driving a continuous improvement mindset across the team.
Maintain audit readiness within a GMP-regulated environment by enforcing strict adherence to Reese's Quality Management System, including production records, labeling processes, line clearance, housekeeping standards, and PPE protocols.
Consistently execute on strong production schedule attainment. Optimize resource allocation and capacity planning (equipment, personnel, and materials) to support.
Ensure Production delivers on customer expectations for On-Time Delivery (OTD) and Fill Rate.
Oversight of the Maintenance function, ensuring preventive maintenance (PM) schedules are executed to minimize unplanned downtime.
Apply Continuous Improvement and Lean practices such as standard work, 5S, problem solving, and root cause analysis to improve Operational KPIs.
Drive improved asset utilization by tracking Downtime and OEE (Overall Equipment Effectiveness) trends and implementing improvement initiatives.
Act as a collaborative leader, working with Quality, Supply Chain, HR, Finance, and Sales/Marketing to solve business challenges and meet Reese's goals.
REQUIREMENTS:
Bachelor's degree in Business, Engineering, Supply Chain, Industrial Management or related discipline. In lieu of degree, 5 years of experience in related work.
3-5 years management experience in manufacturing environment required
Experience managing Front Line Supervision required
Ability to handle multiple priorities simultaneously
Strong communication and people leadership skills
Proficient knowledge of MS Office (Word, Excel, PowerPoint)
Job Type: Full-time
SKILLS:
Collaborative mindset with agency, digital, and sales partners.
Strong technical and system management skills.
Analytical rigor (research assessment, business performance data, financial assessments).
Ability to assess, develop and implement innovative business solutions.
Proven ability to work cross-functionally and lead teams.
Collaborative, strong team player.
Strong interpersonal/communications skills.
Timeline/critical path management.
Strong verbal and written communication skills with internal and external stakeholders and technical and non-technical audiences.
Reese Consumer Health offers performance-based incentives and a competitive total rewards package, which includes a 401k with company match, healthcare coverage and a broad range of other benefits. Incentives and/or benefits packages may vary depending on the position.
SCHEDULE DEMANDS:
General schedule is an 8-hour Monday - Friday assignment. Employee must be willing to work additional hours as required, including early mornings, and/or weekends.
Reese Pharmaceutical is an Equal Opportunity Employer. All candidates will be evaluated on the basis of their qualifications for the job in question. We do not base our employment decision on an employee's or applicant's race, color, religion, age, gender or sex (including pregnancy), national origin, ancestry, marital status, sexual orientation, gender identity, genetic identity, genetic information, disability, veteran/military status or any other basis prohibited by local, state, or federal law. Click here to view the Poster, EEO is the Law.
$64k-104k yearly est. 3d ago
Operations Manager
Brighton Solutions, Inc. 4.4
Assistant store manager job in Cleveland, OH
Brighton Solutions is partnering with a high-performing commercial services organization to identify an Operations Manager who will play a critical role in leading day-to-day operations and driving long-term operational excellence.
This is a hands-on leadership opportunity for someone who thrives in fast-paced production environments and enjoys building strong teams, efficient processes, and scalable systems. As Operations Manager, you will oversee all aspects of facility operations, including production, logistics, maintenance, safety, and people leadership. You will work closely with senior leadership to implement operational strategy, improve performance, and support initiatives that span both short- and long-term horizons.
What You'll Do
Lead and support supervisors and hourly staff
Oversee daily production, workflow, and logistics
Ensure safety, quality, and regulatory compliance
Coordinate maintenance and equipment care
Support hiring, training, and performance management
Drive productivity and continuous improvement
What We're Looking For
3-5+ years of supervisory or plant leadership experience
Background in production, laundry, manufacturing, or similar operations
Strong communication and people leadership skills
Comfortable in a fast-paced, hands-on environment
High school diploma or associate degree preferred
$50k-70k yearly est. 3d ago
Bakery Operations Manager
Killer Brownie
Assistant store manager job in Dayton, OH
About Us
The Killer Brownie Company is a fast-growing premium dessert manufacturer known for our indulgent layered brownies. With increasing demand and plans for expansion, we're looking for a strategic and hands-on Manufacturing Manager to help lead our Bakery operations into the next phase of growth.
Position Summary
We are seeking a dynamic and experienced Manufacturing Manager with a strong background in CPG (Consumer Packaged Goods) production environments to lead our Bakery Manufacturing Operations. This role is ideal for a leader who can balance day-to-day operations with long-term strategic vision. You'll be responsible for supporting and developing Baking supervisors and team members, ensuring smooth operations, and driving continuous improvement across shifts.
Key Responsibilities
Leadership & Oversight
Serve as relief for Baking Supervisors during absences, maintaining continuity and performance.
Hire, train, direct and develop frontline Baking team members and emerging leaders.
Foster a culture of teamwork, safety, quality and accountability.
Strategic Thinking
Understand and align with the company's growth plans, contributing to strategic initiatives and operational scaling.
Identify opportunities for process optimization and capacity expansion.
Operational Excellence
Ensure production KPIs are met with high standards of quality and efficiency.
Uphold and maintain high sanitary hygiene and food safety standards.
Collaborate cross-functionally with maintenance, sanitation, quality, and supply chain teams.
Monitor KPIs and implement corrective actions as needed.
Talent Development
Build a pipeline of future leaders through mentoring and structured development plans.
Lead hiring efforts for manufacturing roles, ensuring cultural and operational fit.
Qualifications
5+ years of experience in a manufacturing leadership role, preferably in a CPG environment.
Proven ability to manage teams and drive performance.
Strong understanding of Bakery or Food manufacturing, food safety, GMPs.
General understanding of lean manufacturing principles.
Excellent communication and organizational skills.
Ability to see the “big picture” and contribute to strategic planning.
Why Join Us
Be part of a passionate team driving innovation in premium desserts.
Play a key role in shaping the future of a growing company.
Competitive compensation and benefits.
$60k-99k yearly est. 2d ago
Branch Manager
Sunbelt Rentals, Inc. 4.7
Assistant store manager job in Columbus, OH
Are you seeking an entrepreneurial, empowering workplace that allows you to:
• Have overall responsibility for the performance of a multi-million dollar revenue business
• Leverage your current leadership skills to build a success driven team
• Build a successful career with a multi-unit or sales leadership career track
Sunbelt Rentals--the fastest growing rental business in North America--is seeking a Branch Manager.
The Sunbelt Rentals branch manager is titled "Profit Center Manager" because the role is responsible for the overall direction, coordination, and evaluation of the rental center business unit. This includes leading all aspects of Sales, Customer Service, Fleet Maintenance, and Logistics, including achievement of financial and performance goals. The role is also responsible for the unit's operational and financial reporting functions.
Education or experience that prepares you for success:
• Business Management degree with at least 1 year of Rental Industry experience OR 3-4 years of Rental Industry experience
• Must have a valid driver's license and acceptable driving record history
Knowledge/Skills/Abilities you may rely on
• Strong leadership and communication skills
• Understanding of P&L and other key financial controls
• Experience in outside sales or other experience in negotiation and influencing
• Experience in construction or industrial markets helpful
• High level of accountability, time management and willingness to learn all aspects of the business
$37k-50k yearly est. 1d ago
Business Manager Contracts - Power Generation
National Electric Coil 4.1
Assistant store manager job in Columbus, OH
Job Title: Business Manager Contracts - Power Generation
Reports To: VP - Commercial Contracts Management
Department: Commercial/Operations
Job Type: Full-Time / Salary Exempt
At National Electric Coil ("NEC"), we deliver critical components to power plants worldwide. Our projects are large-scale, complex, and mission-critical. We are growing rapidly and need business-minded leaders to ensure projects are delivered profitably and efficiently.
Role Overview:
We are seeking a Business Manager Contracts to provide oversight of financial, operational, and commercial performance of large-scale EPC projects. This role focuses on business strategy, portfolio management, and cross-functional coordination.
Key Responsibilities:
Monitor project and program financial performance, including P&L, budgets, cash flow, and margins.
Analyze trends, risks, and opportunities to improve operational efficiency and profitability.
Collaborate with senior leadership on forecasting, resource planning, and customer strategy.
Lead internal governance processes including project reviews, risk assessments, and executive reporting.
Coordinate across Sales, Engineering, Finance, Procurement, and Operations to ensure business objectives are met.
Required Qualifications, Capabilities, And Skills:
Bachelor's degree in Business, Finance, Engineering, or related field.
Strong analytical, financial, and leadership skills.
Preferred Qualifications, Capabilities, And Skills:
Advanced degree (MBA, JD, or other relevant graduate credential)
Experience in EPC, industrial, or energy sectors.
Ability to work across multiple functional teams and lead complex projects.
7+ years of experience in business operations, program management, or commercial oversight.
Safety and Compliance:
Adhere to safety procedures and PPE requirements in all manufacturing and office environments.
Position Type/Expected Hours of Work:
This is a full-time, salaried (exempt) position. The standard work schedule is a minimum of 40 hours per week; however, hours may vary based on business needs. Occasional evening or weekend work may be required to support urgent matters.
Work Environment:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this role. Reasonable accommodation may be made to enable individuals with disabilities to perform these functions.
While performing essential job duties, the employee is regularly exposed to:
Typical manufacturing and office environment requiring occasional exposure to noise, machinery, and possible PPE use (e.g., safety glasses, gloves, steel-toed boots).
Frequent use of computers, and standard office equipment.
The noise level is usually moderate but may vary depending on the work area or activity.
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is frequently required to sit; talk or hear; and use hands to handle, or touch objects or controls. The employee is regularly required to stand and walk. On occasion, the incumbent may be required to stoop, bend or reach above the shoulders. The employee must occasionally lift up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
Other Duties:
Please note that this job description is not intended to cover or contain a comprehensive list of all activities, duties, or responsibilities required of the employee. Duties, responsibilities, and activities may change at any time, with or without notice, as business needs evolve. This position may require occasional travel to vendor or customer sites for support, as needed.
Equal Opportunity Employer Statement: We are an Equal Opportunity Employer and value diversity. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
$41k-72k yearly est. 4d ago
Assistant Manager, Lead Risk Analyst
Genpact 4.4
Assistant store manager job in Olde West Chester, OH
Ready to shape the future of work?
At Genpact, we don't just adapt to change-we drive it. AI and digital innovation are redefining industries, and we're leading the charge. Genpact's AI Gigafactory, our industry-first accelerator, is an example of how we're scaling advanced technology solutions to help global enterprises work smarter, grow faster, and transform at scale. From large-scale models to agentic AI, our breakthrough solutions tackle companies' most complex challenges.
If you thrive in a fast-moving, tech-driven environment, love solving real-world problems, and want to be part of a team that's shaping the future, this is your moment.
Genpact (NYSE: G) is an advanced technology services and solutions company that delivers lasting value for leading enterprises globally. Through our deep business knowledge, operational excellence, and cutting-edge solutions - we help companies across industries get ahead and stay ahead. Powered by curiosity, courage, and innovation, our teams implement data, technology, and AI to create tomorrow, today. Get to know us at genpact.com and on LinkedIn, X, YouTube, and Facebook.
Inviting applications for the role of AssistantManager, Lead Risk Analyst.
In this role, you will engage with sales and marketing team to support failure forecasting modelling and new contracts underwriting. You will leverage your strong analytical and problem-solving skills to gain a deep understanding of current operational landscape and business model, process deep dives to understand technology landscape, key metrics, data flow, tools, and pain points.
Responsibilities
Forecast the maintenance cost for long term service contracts, analyse the technical operational risk for product maintenance and failures.
Leverage domain and process knowledge to derive meaningful data driven insights
Apply data analytics, statistical reliability approach and methodology to solve business problems.
Responsible for leading cross-functional projects and managing key stakeholders.
Support the business on simplification & transformation projects, new process set-up & system implementations.
Develop, present, and maintain comprehensive analysis to aid any proof of concept
Should have analytical aptitude and bent of mind to do problem solving.
Should be able to work with limited or no guidance, provide industry experience to solve problems in client environment and act as consultant.
Qualifications we seek in you!
Minimum Qualifications
Bachelor's degree in Aerospace/Mechanical Engineering
Relevant experience in Aerospace industry is a must.
Strong quantitative and analytical skills and able to be self-directed and work independently to meet and exceed goals.
Should have strong hands-on experience Excel.
Preferred Qualifications/ Skills
Strong Business Acumen, Analytical capability, and data modelling.
Demonstrated capability to multitask in a fast-paced environment.
Experience with Lean and Six Sigma / Process Improvement activities.
Experience in failure forecasting methodology/reliability engineering.
Why join Genpact?
Be a transformation leader - Work at the cutting edge of AI, automation, and digital innovation.
Make an impact - Drive change for global enterprises and solve business challenges that matter.
Accelerate your career - Get hands-on experience, mentorship, and continuous learning opportunities.
Work with the best - Join 140,000+ bold thinkers and problem-solvers who push boundaries every day.
Thrive in a values-driven culture - Our courage, curiosity, and incisiveness - built on a foundation of integrity and inclusion - allow your ideas to fuel progress.
Come join the tech shapers and growth makers at Genpact and take your career in the only direction that matters: Up.
Let's build tomorrow together.
The approximate annual base compensation range for this position is $68,000 - $75,000. The actual offer, reflecting the total compensation package plus benefits, will be determined by a number of factors which include but are not limited to the applicant's experience, knowledge, skills, and abilities; geographic location; and internal equity.
West Chester, Ohio area candidates are eligible for this role only.
Genpact is an Equal Opportunity Employer and considers applicants for all positions without regard to race, color, religion or belief, sex, age, national origin, citizenship status, marital status, military/veteran status, genetic information, sexual orientation, gender identity, physical or mental disability or any other characteristic protected by applicable laws. Genpact is committed to creating a dynamic work environment that values diversity and inclusion, respect and integrity, customer focus, and innovation. For more information, visit *************** . Follow us on Twitter, Facebook, LinkedIn, and YouTube.
Furthermore, please do note that Genpact does not charge fees to process job applications and applicants are not required to pay to participate in our hiring process in any other way. Examples of such scams include purchasing a 'starter kit,' paying to apply, or purchasing equipment or training.
$68k-75k yearly 2d ago
Operations Manager
Smash Park Entertainment Group
Assistant store manager job in Westerville, OH
What is Smash Park?
Smash Park is a leading "eatertainment" brand, combining craft food and drinks with pickleball, endless games, live entertainment, and weekly events. We're passionate about bringing people together in fun, energetic environments-and just as passionate about creating a supportive and inclusive workplace that encourages growth, innovation, and opportunity.
Job description:
At Smash Park, we are passionate, thoughtful, and competitive professionals, obsessed with serving others. As a leading eatertainment brand, we combine craft food, drinks, and pickleball with endless games, live entertainment, and weekly events to create a fun, energetic atmosphere that brings people together.
We're looking for a driven, hands-on Operations Manager to join our Westerville, OH team. In this role, you'll bring expertise in both culinary/back-of-house and front-of-house operations, working closely with the General Manager to oversee daily activities and ensure an outstanding guest and team member experience.
What You'll Do
Lead and promote Smash Park's core values: Deliver the +1 to Every Guest and Team Member, Create Legendary Experiences, Win as a Team, Perfect the Details, and Always Have Fun.
Cultivate a culture of diversity, equity, and inclusion throughout the organization.
Oversee daily operations, including food and beverage, culinary/back-of-house, front-of-house, events, activities, and guest service.
Supervise, evaluate, and mentor a team of employees to ensure accountability and high performance.
Train and develop team members to deliver exceptional guest experiences.
Ensure compliance with food safety, liquor regulations, and quality standards.
Monitor operational costs, identify opportunities to reduce waste, and improve profitability.
Implement policies and protocols to maintain and improve operational efficiency.
Help plan and execute public and private events to promote the Smash Park brand.
Continuously review and improve the overall guest experience-from product quality to service delivery.
Report directly to the venue's General Manager, collaborating to ensure smooth operations and a positive work environment.
The Experience You'll Bring:
2+ years of experience in hospitality management, including both culinary/back-of-house and front-of-house operations. leadership experience in both is strongly preferred.
Strong organizational, leadership, and interpersonal skills.
Excellent financial management and analytical abilities.
Experience with restaurant management and accounting software.
In-depth knowledge of food safety, liquor requirements, and quality standards.
Ability to thrive in a fast-paced, active environment, including nights, weekends, and holidays.
Salary is based on experience, skills, and qualifications.
This role is bonus-eligible.
Job Type:
Full-time
Compensation:
Starting salary of $65,000 annually, with bonus-eligibility.
Benefits:
401(k)
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Vision insurance
Experience Required:
Hospitality management: 2 years
We are an Equal Opportunity Employer and value diversity. All employment is decided on the basis of qualifications, merit, and business need. We do not discriminate based on race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
$65k yearly 1d ago
Embassy Suites Cleveland Rockside - General Manager
Aimbridge Hospitality 4.6
Assistant store manager job in Independence, OH
Money Maestro: Boost revenue, cut costs, and keep our finances in tip-top shapeyour savvy keeps us winning! Sales Superstar: Dream up sales plans, champion the budget, and connect with big accounts to keep our bookings booming. Systems Whiz: Rock th General Manager, Manager, Suite, Restaurant
$45k-89k yearly est. 3d ago
General Manager
Ohio Logistics 3.8
Assistant store manager job in Fostoria, OH
The General Manager (GM) is responsible for directing the daily activities of the warehouse operation. The GM is responsible for the effective and successful management of labor, productivity, quality control and safety measures as established and set for the Operations Department.
Primary Responsibilities:
Recruit, select, train, assign, schedule, coach, counsel and discipline associates
Communicate job expectations; planning, monitoring, appraising and reviewing job contributions
Oversees operational systems, processes, and infrastructure while looking for opportunities of improvement or revision.
Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality and customer-service standards; resolve problems; complete audits; identify trends
Work closely with the Corporate Operations team to develop operations systems by determining product handling and storage requirements; develop, implement, enforce and evaluate policies and procedures; develop processes for receiving product, equipment utilization, inventory management and shipping
Analyze process workflow, associate and space requirements and equipment layout; implement changes
Ensure the warehouse operates at maximum efficiency, meeting or exceeding key performance indicators (KPIs) such as on-time delivery, accuracy, and inventory turnover.
Maintain safe and healthy work environment by establishing, following and enforcing standards and procedures, complying with legal regulations.
Responsible for all department managers and supervisors, with review/approval responsibility for all operations associates
Serve as primary point of contact when there are customer issues related to equipment quality, customer service, or accidents and mishaps on-site.
Communicate customer issues with operations team and devise ways of improving the customer experience, including resolving problems and complaints
Work closely with the Corporate Operations Team to set and/or implement policies, procedures and systems and to follow through with implementation.
Work closely with the inventory manager and team to perform analysis of our inventory and ensure we are utilizing our inventory effectively, purchasing the right equipment, maintaining solid inventory data and reduce sub-rental expenses
Analyze financial performance regularly, identifying areas for cost savings and efficiency improvements. Prepare and present financial reports, forecasts, and performance metrics to senior management.
Communicate with safety department to ensure all processes remain compliant with OSHA and other governmental regulations
Ensure all team members are properly trained in safety protocols, company policies, and best practices for warehouse management.
Knowledge and Skill Requirements:
Above average communication skills - orally and in written format
Basic computer skills in the utilization of Microsoft Word, Outlook and Excel
Experience with a WMS system
Industry experience/knowledge
The ability to provide administrative and professional leadership and direction to a department.
Flexibility is required to work with a variety of circumstances, individuals, etc.
Organization traits.
Conflict management skills
Ability to multitask
Travel
Intercompany Travel within Midwest locations
Physical Demands:
The physical demands and/or work environment described here are representative of those that must be met or will be encountered by the employee while performing the essential functions of this job.
Sitting for long periods of time.
Minor lifting of product.
Occasional climbing, crouching, kneeling.
Work Environment:
The working conditions of this position reflect those of a standard warehouse environment to include:
Working in close proximity to others
Working with heavy machinery and products
Moderate to high noise levels
Tasks may require both indoor and outdoor work assignments
May be subject to hot and cold temperatures inside the warehouse depending upon outside weather conditions
Occasional manual labor
Full-time position, typically Monday to Friday, with flexibility for occasional weekends or after-hours as needed.
EEO STATEMENT
Findlay Tall Timbers Distribution Center provides equal employment opportunity to all employees and applicants, without regard to race, color, religion, sex, age, national origin, citizenship status, disability, veteran status, genetic information or any other legally protected category.
$46k-92k yearly est. 4d ago
General Manager - Healthcare Laundry
JLN HR Consulting
Assistant store manager job in Ravenna, OH
Novo Health Services is seeking a dynamic and highly motivated General Manager to lead our Ravenna, OH facility. This is a high impact role with complete facility oversight that requires exceptional leadership, business acumen, operational expertise, and the ability to drive the facility to achieve and maintain various industry accreditation requirements.
Responsibilities:
Lead and direct the laundry processing operation which involves planning, budgeting and monitoring the daily production activities.
Oversee all aspects of facility operations, including production, quality control, safety management, plant maintenance, logistics and supply chain management.
Strong financial knowledge and understanding of a P&L, labor utilization reports and capital investments.
Improve efficiencies by utilizing Six Sigma or Lean Manufacturing methodologies to achieve production goals.
Optimize processes for maximum productivity and efficiency. Implement and maintain effective inventory management and capacity planning systems.
Ensure compliance within our regulatory agency standards including HLAC, EPA and OSHA.
Develop and manage the facility's budget, ensuring responsible spending and maximizing profitability. Monitor key performance indicators (KPIs) and make data-driven decisions to improve financial results.
Lead, motivate, and develop a high-performing team. Foster a positive work environment through effective team building, delegation, performance management, and employee relations.
Drive customer satisfaction by building strong customer relationships and responding timely to concerns or inquiries.
Qualifications:
Bachelor's degree in business administration.
Minimum five (5) years of experience in a General Manager or Production Manager capacity or similar leadership role.
Proven track record of success in strategic planning, financial management, operational efficiency, and team leadership.
Six Sigma or Lean certification required
Excellent communication, interpersonal, and problem-solving skills.
Detail oriented with a logical approach to problem solving
Proficiency in Microsoft office
$42k-80k yearly est. 4d ago
ServiceNow Delivery Lead Manager
Accenture 4.7
Assistant store manager job in Columbus, OH
We Are:
A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career!
The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform.
Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale.
Learn more about ServiceNow at Accenture Here (**************************************************************
You Are:
A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment.
+ An experienced ServiceNow developer.
+ You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients.
+ You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings.
+ You are someone that is process oriented and prefers order over chaos.
+ You are comfortable asking for help from peers and Subject Matter Experts
+ Strong background working with Enterprise Software companies and/or Consulting companies.
The Work:
+ Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes.
+ Manage all aspects of project delivery and solution delivery
+ Lead and manage the implementation project team
+ Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports
+ Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress
+ Drive the continuous improvements of our implementation methodology and service offerings based on client experiences
+ Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments
+ Strong background working with Enterprise Software companies and/or Consulting companies
+ Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems
+ As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities.
Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements.
Basic Qualifications
+ Minimum 5 Years' knowledge and experience working with or implementing ServiceNow
+ Minimum 3 Years' experience in JavaScript or related application development
+ Completed Certification - ServiceNow Certified System Administrator (CSA)
+ Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications
+ Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience)
Bonus Points if you have
+ PMP or CSM certification
+ Strong interpersonal skills, customer centric attitude
+ Proven team player and team builder
+ Strong organizational and analytical skills
+ Familiarity with SaaS deployments and its supporting architecture
+ A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management
+ ITIL V3 or V4 Foundations Certification preferred
Professional Skill Requirements
+ Proven ability to build, manage and foster a team-oriented environment
+ Proven ability to work creatively and analytically in a problem-solving environment
+ Desire to work in an information systems environment.
+ Excellent communication (written and oral) and interpersonal skills.
+ Excellent leadership and management skills.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply.
Information on benefits is here. (************************************************************
Role Location Annual Salary Range
California $94,400 to $266,300
Cleveland $87,400 to $213,000
Colorado $94,400 to $230,000
District of Columbia $100,500 to $245,000
Illinois $87,400 to $230,000
Maryland $94,400 to $230,000
Massachusetts $94,400 to $245,000
Minnesota $94,400 to $230,000
New York/New Jersey $87,400 to $266,300
Washington $100,500 to $245,000
#LI-NA-FY25
Requesting an Accommodation
Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired.
If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter.
Equal Employment Opportunity Statement
We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.
For details, view a copy of the Accenture Equal Opportunity Statement (********************************************************************************************************************************************
Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities.
Accenture is committed to providing veteran employment opportunities to our service men and women.
Other Employment Statements
Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States.
Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration.
Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment.
The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information.
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