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Assistant store manager jobs in Ohio

- 17,063 jobs
  • Customer Experience Manager

    Acme Fence

    Assistant store manager job in Akron, OH

    The Acme Fence is designed for beauty and built to last. Since Grandpa Harry started the company in 1939, the Acme Fence name has set the standard for durability, value, quality and beauty in residential and commercial fencing across Northeast Ohio. Today, Acme Fence is a growing fourth generation family-owned business and we continue to set a high standard to honor the legacy of our grand-parents and for our future grandchildren. Our experienced staff provide timely, responsive, personal service and professional guidance. Core Values: Safe: All Acme Fence professionals, in the shop, on the road and on location, maintain a clean, organized and safe work environment while acting with a safety mindset. Proud: As professional tradespeople, we take pride in our work. Therefore, we source only high-quality materials and employ a professional team to bring customers the Acme Fence, designed for beauty and built to last. Proactive: We anticipate customer needs and expectations and are prepared to act in a timely, resourceful and professional way. Our team is proficient in technical skills, attention to detail, time management and problem-solving abilities, to give customers the level of service they expect. Collaborative: We work together as a supportive team to achieve project completion and customer satisfaction. We are open to sharing knowledge and expertise with each other and contributing to a positive and cohesive work environment in each community we serve. Communicative: The Acme Fence experience delivers peace-of-mind throughout the entire customer journey. We communicate with teammates, customers and local communities during every step of the design and installation workflow. Modern technology coupled with our personal touch assures transparency in everything we do from the first time a customer speaks with an Acme Fence team member through to completion. Position Overview: We are seeking a highly organized, customer-focused, and detail-oriented Customer Experience Manager to join our growing team. Reporting to the General Manager, this key role is responsible for ensuring an exceptional end-to-end experience for our residential and commercial customers-from first contact through job completion. As the primary liaison between customers and our operations team, the Customer Experience Manager plays a critical role in communication, scheduling, order processing, and relationship management. Key Responsibilities: Customer Communication & Engagement Answer inbound calls and respond to customer inquiries via phone, email, and social media. Manage and respond to leads from the company's info inbox and GoHighLevel system. Qualify incoming leads and schedule design consultations. Provide phone estimates for residential fences, gates, and smaller jobs. Offer ongoing customer updates throughout the project lifecycle. Follow up after job completion to collect feedback and request Google Reviews. Coordinate communication between customers and field teams to ensure a smooth project experience. Scheduling Optimize design consultants schedules based on efficient routing and customer availability. Schedule and confirm start dates with customers and internal teams. Track and receive permits and required documentation for jobs. Leverage digital tools for communication, scheduling, and lead tracking. Project Coordination Create jobs in Business Central and generate corresponding job folders, including drawings and job sheets. Submission and follow up of permitting, inspections, and OUPS. Maintain accurate records within Lead Rocket, Business Central, and other relevant CRM/ERP platforms. Coordinate project details and ensure accurate information flow between office and field operations. AR Collections Collect down payments, second payments, and final payments through Lead Rocket and Business Central. Process change orders and ensure accurate customer billing. Email professional invoices to customers. Retail Sales Processing Handle retail order processing and payment. Greet customers when they come into the office. Candidate Qualifications: 3+ years of customer service or client management experience, preferably in construction, home improvement, or related industries. Customer-focused with strong communication and interpersonal skills Comfort with digital systems and platforms, including CRM, scheduling, and payment software. Strong attention to detail and follow-through. Proven ability to handle multiple tasks and prioritize in a fast-paced environment. Positive attitude and professional demeanor. Preferred Qualifications: Experience with residential or commercial service-based businesses. Familiarity with Business Central or similar ERP platforms. Knowledge of fence products and installation processes is a plus (training provided). Work Schedule: Full-time, Monday-Friday. Some flexibility may be required based on customer needs or project scheduling. Desired Competencies/Abilities: Outstanding Communication Skills: Able to interact professionally and effectively with all levels of staff, as well as external customers. Flexibility and Adaptability: Comfortable with a fast-paced, often ambiguous environment. Strong Multi-Tasking and Prioritization Skills: Capable of handling multiple priorities and pivoting as needed to support shifting priorities and timelines. Positive and Approachable Attitude: Maintains a calm, constructive demeanor even in high-pressure situations. Sound Judgment and Critical Thinking: Able to independently solve problems and make decisions in the executive's best interest. Teamwork and Collaboration Skills: Comfortable working with multiple stakeholders and facilitating cross-functional communication when needed. Compensation & Benefits Competitive salary based on experience Paid time off
    $49k-94k yearly est. 5d ago
  • STORE MANAGER IN COPLEY, OH

    Dollar General 4.4company rating

    Assistant store manager job in Akron, OH

    Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: Responsible for the management of all employees in the effective planning and implementation of all store processes, including ordering, receiving, stocking, presentation, selling, staffing and support. DUTIES and ESSENTIAL JOB FUNCTIONS: Recruit, select and retain qualified employees according to federal and state labor laws and company policies; ensure store is properly staffed. Provide proper training for employees; conduct performance evaluations; identify gaps for appropriate solutions and/or counseling, up to and including termination. Make recommendations regarding employee pay rate and advancement. Communicate performance, conduct and safety expectations regularly; coordinate meetings and events to encourage safety, security and policies. Ensure that the store is appropriately staffed and effectively opened and closed each day. Personally open the store a minimum of two times per week; personally close the store a minimum of two times per week. Evaluate operating statements to identify business trends (including sales, profitability, and turn), expense control opportunities, potential shrink, and errors. Order to ensure the meeting or exceeding of in-stock targets; review ordering plan, seasonal direction and inventory management issues on a weekly basis; follow up on Basic Stock Replenishment (BSR)/cycle counts. Facilitate the efficient staging, stocking and storage of merchandise by following defined company work processes. Ensure that all merchandise is presented according to established practices; utilize merchandise fixtures properly including presentation, product pricing and signage. Maintain accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls. Ensure the financial integrity of the store through strict cashier accountability, key control, and adherence to stated company security practices and cash control procedures. Provide superior customer service leadership. Maintain a clean, well-organized store; facilitate a safe and secure working and shopping environment. Ensure that store is adequately equipped with tools necessary to perform required tasks. Follow company policies and procedures as outlined in the Standard Operating Procedures manual, Employee Handbook, and company communications; ensure employee compliance. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit control. Ability to perform IBM cash register functions to generate reports. Knowledge of inventory management and merchandising practices. Effective oral and written communication skills. Effective interpersonal skills. Knowledge of recruiting, interviewing, hiring, counseling and termination practices including legal compliance and internal processes. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE program, etc.) Good organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of management experience in a retail environment preferred. COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the corporate office and store employees. Fosters cooperation and collaboration. Interacts with staff tactfully yet directly and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanner, pricing guns, box cutters, merchandise containers, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Regularly driving/providing own transportation to make bank deposits and occasionally to attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Dollar General Corporation is an equal opportunity employer. #cc#
    $32k-53k yearly est. 1d ago
  • Multi-Store Supervisor - #357

    Sheetz 4.2company rating

    Assistant store manager job in New Philadelphia, OH

    Additional Job Info: Additional $1.50/hr. for working 10pm-6am Love meeting new people and shaking things up? Time to flex your hustle as a Multi-Store Supervisor! You'll be the secret sauce behind creating a positive, high-energy atmosphere across multiple stores in your district. No boring 9-to-5 here-every day's a new adventure as you hop from store to store! This gig? Total career glow-up material. We're growing like crazy and opening stores left and right, so you've got all the room to level up FAST. Fun fact: Over 90% of our store managers started within our company. That could be YOU next-just sayin'! Why will you love it here? Oh, let us count the ways: Competitive pay, PTO, 100% paid parental leave, 401k match, and even employee stock ownership. PLUS full medical, vision, and dental coverage. Oh, and snack discounts-because who doesn't love snacks?! And here's the cherry on top: set schedules AND every other weekend off. Yep, 4-day work weeks for the win! Ready to make a big move? Hit that apply button and let's GO! Responsibilities: Drive store success by delegating tasks to Store Team Members while ensuring operational and customer service standards are consistently met. Inspire and mentor Team Members, helping them develop the skills needed to deliver exceptional service, and provide the General Manager with performance feedback. Work side by side with Team Members to maintain smooth operations. Foster a positive and engaging store culture by embodying Sheetz Performance Standards. Deliver outstanding customer service with a total customer-focused approach. Ensure a safe and compliant environment by adhering to all regulatory and compliance standards. Travel locally to support nearby stores as required Qualifications: Must be capable of multitasking and performing physical activities such as repeated bending, standing, and reaching, with occasional lifting of up to 20 pounds. Ability to assist in lifting up to 40 pounds with another person is also required. Applicants must be at least 18 years old (Note: Virginia state law requires Supervisors to be 21 or older for specific tasks). Proven experience in leading a team or collaborating effectively to achieve shared goals. Prior experience in food service is preferred but not mandatory. Willingness to commute up to 30 miles one way per day (mileage reimbursed if over 30 miles one way) Accommodations: Sheetz is committed to the full inclusion of all qualified individuals. Sheetz is committed to considering all applicants regardless of disability who can perform all essential job duties with or without accommodations.
    $26k-31k yearly est. 11d ago
  • Plant Manager

    Alpla Group 4.0company rating

    Assistant store manager job in Dayton, OH

    ALPLA's Dayton, OH manufacturing site is looking for a Plant Manager. ALPLA is a global family-owned, privately held company that makes innovative, customized, recycled packaging for top companies such as P&G, Unilever, L'Oréal, Pepsi, Henkel, Chobani and more. ALPLA values their employees, work-life balance, personal growth, compensation and sustainability. What Can You Expect From ALPLA Health and Wellness Care Program- Benefits Child Care Benefits Dependent Care Cost Savings Program Recognition programs; Promotional opportunities 401K Retirement Plan and excellent Matching Plan Medical, dental, vision plan Education assistance program/tuition reimbursement Short term, long term and life insurance paid by ALPLA Paid vacation; paid holidays What You Will Enjoy Doing The Plant Manager will provide for the safe, profitable, steady, and efficient operation of an ALPLA production plant with a sustainable positive working culture and active personal development culture for a plant personnel. Safety overall Plant Safety/OSHA Compliance P&L Responsibility/Expense control/Group reporting Budgeting and Investment Planning Capacity Planning, Customer Service, Human Resources Logistics/Warehouse Quality Assurance Maintenance of existing accounts Policies/Procedures Machine and Infrastructure Maintenance Implementation and proper usage of OPEX initiatives Recruits (with Hiring Manager and HR) new employees Performs disciplinary actions Assesses training needs of staff and ensures execution of training Provides personnel development, training, and knowledge sharing culture Performs Annual Performance Evaluation and Goal settings What Makes You Great Min Bachelor Degree in Business/Engineering or related fields or equivalent education/work experience At least 5 years of related experience Excellent interpersonal and communication skills Strong organizational skills Strong and proven team building capabilities Basic understanding of corporate finance functions Fundamental understanding of plastic manufacturing process Technical aptitude Experience with complex downstream, automation (AGV's), and/or vision systems. Strong interpersonal and leadership skills Customer facing experience Blow Molding Experience ALPLA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: ALPLA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at ALPLA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. ALPLA will not tolerate discrimination or harassment based on any of these characteristics. Immigration sponsorship is not eligible for this role
    $53k-73k yearly est. 4d ago
  • Plumbing Service Manager

    Arco Home Services

    Assistant store manager job in Bedford Heights, OH

    Are you a skilled operations leader with a passion for team development and exceptional service delivery? Arco Home Services is looking for a Plumbing Trade Manager to lead and grow our residential service teams. This is a key leadership role responsible for managing daily field operations, driving performance, and ensuring our customers receive best-in-class home services. Who We Are Based in Cleveland, Arco Home Services is a full-service provider of residential HVAC, electrical, and plumbing solutions. Known for our integrity, reliability, and high-quality work, we are proud to serve homeowners across the region. Our team is built on trust, professionalism, and a shared commitment to exceeding customer expectations. Why Join Arco? Competitive compensation ($125,000-$200,000+ based on performance) Company vehicle and fuel card Health, dental, and vision insurance 401(k) with company match Paid time off and holidays A growing company with real opportunities for career advancement What You'll Do Drive Growth & Efficiency: Monitor KPIs, manage team productivity, and implement systems that improve operational effectiveness and customer outcomes. Lead Field Teams: Oversee a team of skilled technicians across multiple trades. Set clear expectations, coach for performance, and maintain a culture of accountability, safety, and professionalism. Manage Daily Operations: Coordinate schedules, support job planning, monitor quality, and ensure work is completed efficiently and to the highest standards. Ensure Customer Satisfaction: Deliver a service-first mindset across all interactions. Resolve issues proactively and ensure every homeowner receives the Arco experience: respectful, timely, and high-quality. Build the Team: Recruit, train, and retain top talent across service divisions. Promote a positive culture focused on development, craftsmanship, and pride in the work. What You Bring Strong leadership and team-building skills Experience managing field operations in home services Ability to manage scheduling, workflow, and performance metrics If you're ready to lead a strong team, grow a respected brand, and take ownership of service excellence, we'd love to hear from you. Apply now to become the Trade Manager at Arco Home Services.
    $53k-87k yearly est. 4d ago
  • Plant Manager

    Omni One 4.5company rating

    Assistant store manager job in Bowling Green, OH

    Bowling Green, OH $90,000 - $100,000 28962 Our manufacturing client has been in business since the early 1900's. They design and manufacture products for customers across the world. As they continue to grow, they are looking to add talent to their team to help them get to the next level of success. You will enjoy a family-friendly, flexible work environment. You will receive a great compensation package that includes great benefits, PTO, retirement, and more. The current opening is for a Plant Manager. Main duties include:Oversee and manage the entire manufacturing operation Provide leadership to ensure effective utilization of plant personnel and equipment Partner with customer service, sales, marketing, and engineering to provide high-quality products Manage budgets and inventory Manage maintenance team including building and grounds associates Qualifications include:4-year degree preferred, but not required Minimum of 10+ years of experience in a production environment, preferably in plant leadership Prior work experience in custom and metal fabrication is ideal Strong leadership ability Strong problem-solving ability, highly analytical Excellent interpersonal skills both verbal and written Ability to prioritize and work well under pressure Please apply or send us a copy of your resume to ******************. All of your information will be kept confidential. Please feel free to call us at ************. Applications that fit the listed requirements will be contacted within 2-3 business days to schedule an initial phone interview with the Omni One team.
    $90k-100k yearly 2d ago
  • Plant Manager

    Marmon Fastener Company 4.6company rating

    Assistant store manager job in Ashland, OH

    Marmon Fastener Company / Atlas Building Products Brand Job Title: Plant Manager Reports To: President, MFC Lead and optimize Marmon Fastener Company's production, order fulfillment, planning, and continuous improvement processes. The Plant Manager will be a strategic, hands-on leader who will spend a significant amount of time on the shop floor working alongside teams driving operational performance, enhancing efficiency, and ensuring excellence across manufacturing, planning, and customer service. The ideal candidate is a proven leader with a strong technical foundation and the ability to foster collaboration and accountability throughout the organization. Position Summary Production Leadership • Develop and execute production plans that align with customer demand and company objectives. • Monitor production performance to ensure adherence to quality standards, safety, and delivery targets. • Identify areas for process optimization and lead continuous improvement initiatives. • Collaborate cross-functionally to improve workflow efficiency, productivity, and employee engagement. Planning and Coordination • Partner with sales, marketing, and procurement teams to ensure accurate demand forecasting and production scheduling. • Optimize inventory levels to balance service levels and cost efficiency. • Develop resilient planning processes to mitigate supply chain disruptions and capacity constraints. Customer Service Collaboration • Work closely with customer service and logistics teams to ensure on-time and accurate order fulfillment. • Support rapid resolution of customer inquiries, complaints, and service issues. • Analyze customer feedback and market trends to drive operational improvements and strengthen satisfaction. Efficient Order Fulfillment • Oversee warehouse and distribution operations, including receiving, storage, staging, and shipping. • Ensure accurate and efficient order picking, packaging, and delivery. • Implement inventory control measures and error-reduction processes to enhance accuracy. Continuous Improvement Leadership • Drive a culture of continuous improvement and accountability across all plant functions. • Utilize Lean, Six Sigma, and related methodologies to reduce waste, improve flow, and enhance efficiency. • Engage teams in identifying, prioritizing, and implementing process improvements with measurable outcomes. • Track key performance indicators and communicate progress toward operational goals. Qualifications • Minimum 5 years of progressive experience in operations or plant management, preferably within manufacturing or supply chain environments. • Proven track record of driving performance improvement and operational excellence. • Strong leadership and people-development skills with the ability to motivate cross-functional teams. • Experience managing production planning, inventory, and logistics. • Excellent analytical, problem-solving, and decision-making abilities. • Proficiency in ERP systems and Microsoft Office Suite. • Strong communication and interpersonal skills at all organizational levels. • Certification in Lean, Six Sigma, or other process improvement methodologies preferred. • Bachelor's degree in Engineering, Supply Chain Management, Operations, or related field preferred. Physical Requirements • Prolonged periods of sitting, walking, and standing within a plant environment. • Occasional lifting of up to 25 lbs. • Ability to move between production floor and office areas regularly. • Must comply with all required PPE and safety standards.
    $101k-126k yearly est. 4d ago
  • General Manager of Restaurant Operations - $20,000 sign on bonus!

    The Connor Group 4.8company rating

    Assistant store manager job in Madeira, OH

    General Manager Company: The Connor Group and requires relocation to Mason, OH! Must relocate to one of our Ohio markets to be eligible for the $20,000 sign on bonus! About Us The Connor Group is a nationally recognized leader in operating luxury apartment communities. With over $5 billion in assets, we are known for our high-performance culture, competitive spirit, and recognition programs that reward results like no other organization. Our associates are driven, accountable, and thrive in an environment where excellence is the expectation. Position Overview We are seeking a General Manager to lead and oversee the operations of our luxury apartment communities in Cincinnati, OH. This role is ideal for high-performing leaders outside the real estate industry who have a proven track record of driving sales, leading teams, and delivering measurable business growth. Successful leaders in retail, restaurants, hospitality, and fitness have consistently excelled with us. The General Manager will be responsible for maximizing community performance, developing and motivating top talent, and delivering exceptional experiences to residents-all within a culture that prizes accountability, achievement, and continuous improvement. Key Responsibilities Lead overall operations and performance of assigned luxury apartment communities. Drive revenue growth through effective sales leadership and business development strategies. Coach, train, and develop top-performing associates with a strong focus on career growth and mentorship. Ensure accountability across all aspects of operations, including financial performance, customer satisfaction, and operational standards. Create and sustain a competitive, high-energy environment that motivates associates to consistently exceed expectations. Deliver a world-class living experience for residents by ensuring quality, service, and excellence at every level. Qualifications Proven success as a multi-unit or general manager in industries such as retail, restaurants, hospitality, or fitness. Demonstrated ability to drive sales performance and grow business results. Strong leadership presence with the ability to inspire, coach, and hold others accountable. Highly competitive, goal-oriented, and motivated by results and recognition. Exceptional communication, problem-solving, and decision-making skills. Bachelor's degree preferred but not required. What We Offer Best in class for you and your family. Partnership opportunities with potential equity exceeding $2 million. An award-winning culture that emphasizes accountability, achievement, and recognition. Career development and advancement opportunities in a high-growth organization. Join Us At The Connor Group, we don't hire from our industry-we hire proven leaders ready to bring their competitive drive and leadership experience to an entirely new arena. If you're seeking a career with unmatched rewards and the opportunity to impact both business results and people's lives, we want to hear from you.
    $76k-129k yearly est. 2d ago
  • Independent Operator - Store Manager

    Grocery Outlet 4.0company rating

    Assistant store manager job in Springfield, OH

    Grocery Outlet is a rapidly growing, family-oriented retailer dedicated to providing customers with high-quality, deeply discounted products. With commitment to our communities and a strong network of independent operators, we offer a unique business model that empowers entrepreneurs to run their own stores. Our mission is to deliver exceptional value to customers while fostering a culture of independence, integrity, and community impact. Founded in 1946, Grocery Outlet has a rich history of providing exceptional bargains to customers while supporting local entrepreneurs. Over the decades, we have expanded to more than 500 locations across the United States, maintaining our reputation as the leading extreme-value grocery retailer. Our continued growth and success are driven by our commitment to innovation, strong supplier relationships, and our independent operator model, which has helped countless business owners achieve financial and personal success. The Independent Operator Role The Independent Operator (IO) is a hands-on, entrepreneurial role where individuals take ownership of their Grocery Outlet store. This is a unique business opportunity, not a franchise, giving operators the autonomy to run their business while benefiting from the support and resources of an established retail brand. Key Responsibilities: Store Operations: Oversee daily store functions, including inventory management, compliance, and financial oversight to ensure profitability and growth. Leadership & Team Development: Recruit, hire, and train a high-performing team to deliver outstanding customer service and operational excellence. Buying & Merchandising: leveraging Grocery Outlet's unique buying model. Order the variety and quantity of products to meet the unique preferences of your local community. Community Engagement: Support local organizations and causes you are passionate about, aligning with our mission of "Touching lives for the better” Financial & Business Acumen: Manage financial performance, including sales, margins, expenses, and overall profitability. Customer Experience: Create an inviting shopping experience by maintaining a clean, organized, and well-stocked store. Benefits: Operational Autonomy: Run your store the way you think is best for your community, employees, and business. Uncapped Earning Potential: There is no limit to what you can earn; the more your store sells, the higher your commission payment will be. Control Your Schedule: While a full-time commitment is required, you have the flexibility to choose your working hours and manage your own schedule. Corporate Support: Receive training, mentorship, and support from marketing, finance, and business professionals to assist with any questions or issues that arise. Qualifications: Minimum of 4 years' retail store Management or multi-unit restaurant management experience. Entrepreneurial mindset with a passion for retail and customer service. Strong leadership skills and the ability to build and develop a team. Business acumen, including financial and operational management experience. Willingness to relocate and commit to the full training and onboarding process. A drive for success and the ability to work independently while leveraging the support of the Grocery Outlet network. This is not the right opportunity for you if you… Are looking for a passive investment or absentee ownership. Are interested in selling property or real estate to Grocery Outlet. Are expecting Grocery Outlet to build a store in a specific location at your request. If you're ready to take control of your future and own your success, the Grocery Outlet Independent Operator opportunity could be the perfect fit for you! Grocery Outlet Privacy Policy - *************************************************
    $38k-45k yearly est. 2d ago
  • General Manager

    Country Club of The North 4.2company rating

    Assistant store manager job in Beavercreek, OH

    Country Club of the North is currently searching for a General Manager who will lead the club into the next chapter by growing the membership and improving member satisfaction through creative club experiences and programming. This is a unique opportunity for a seasoned professional to make their mark on this remarkable 18 hole Jack Nicklas designed club located in Beavercreek, OH. As the General Manager, you will be responsible for overseeing all aspects of club operations and ensuring the highest standards of service. Compensation is negotiable based on the level of expertise and includes a bonus component. Responsibilities: Develop strategic plans to enhance the overall club experience. Maintain exceptional member retention by creating an environment with excellent hospitality, programming and quality maintenance. Drive revenue and optimize expenses to drive profitability. Manage daily operations, including staffing, budgeting and facility maintenance. Develop the golf course's annual budget and monitor the performance of the club throughout the year. Protect the golf course and its assets through managing a preventative maintenance program. Respond quickly to member requests in a friendly and respectful manner. Identify opportunities for member events, food and beverage services and golf operations that foster member satisfaction. Qualifications: 5 years or more of experience within the golf or hospitality industry. Bachelor's degree in Hospitality Management, Business Administration or similar is preferred. CMAA certification or PGA Member is a plus. Strong financial acumen and budget management skills. Proven Business Developer. Excellent communication and interpersonal skills. Disciplined Leader (Experience with 4 Disciplines of Execution Preferred) Pay: From $150K to $200K Benefits: 401(k) Dental insurance Employee discounts Flexible schedule Health insurance Paid time off Vision insurance
    $36k-54k yearly est. 1d ago
  • Plant Manager

    Ciresimorek

    Assistant store manager job in Cleveland, OH

    Core Requirements: Bachelor's Degree 2+ years of management experience in a fast-paced manufacturing plant Preferred Requirements: Knowledge of continuous improvement and lean manufacturing methods Reporting to the President, this individual will direct daily production, strive to continuously improve quality and efficiency, and ensure a safety-focused production environment. The successful candidate will possess a high energy, hands-on personality that is able to lead from the floor and has the desire to grow within an organization. CiresiMorek is a collective of seasoned professionals, each bringing a wealth of experience and a personal touch to all our engagements. With over 3,500 searches and more than 1,600 Manufacturing placements, we are more than just headhunters; we are industry insiders, advisors, and diligent architects behind every successful placement. Responsibilities: Promote teamwork and workforce development, build strong relationships through employee engagement Plan and direct production activities and establish production priorities to meet operations targets of safety, scrap, labor utilization, production efficiencies, and budget forecast Work closely with fellow Managers to achieve or exceed designated metrics Develop and implement operating methods and procedures designed to eliminate operating issues Identify problem areas in the department and set in motion the appropriate corrective actions Maintain a safety-focused environment throughout all plant operations Confidentiality is guaranteed. Applications require a resume/CV with contact information. Learn more about us at CiresiMorek.
    $99k-137k yearly est. 2d ago
  • Plant Manager

    DSJ Global

    Assistant store manager job in Cleveland, OH

    A manufacturer of industrial components for the aerospace industry is looking for a new Plant Manager. This role is responsible for leading and managing all aspects of manufacturing operations within the facility. The Plant Manager will have the following responsibilities: Direct and oversee all aspects of plant operations to ensure smooth, efficient, and safe production. Lead daily plant activities, ensuring alignment with output targets, quality benchmarks, and safety protocols. Partner with cross-functional teams to meet customer expectations for delivery timelines and product standards. Design and implement operational strategies that enhance productivity, reduce waste, and uphold safety. Track performance metrics and take proactive steps to address inefficiencies or bottlenecks. Manage budgets and staffing levels to stay within the annual business plan. Drive initiatives to improve cost-effectiveness, increase throughput, and optimize resource utilization. Foster a culture of accountability, collaboration, and continuous improvement across departments. The Plant Manager should have the following qualifications: Bachelor's degree in Engineering, Manufacturing, Business Administration, or a related field. 5+ years of progressive leadership experience in manufacturing or plant operations, including direct management of teams. Excellent interpersonal and communication skills, with the ability to influence and collaborate across all levels of the organization. Strong understanding of lean manufacturing, Six Sigma, or other process improvement methodologies.
    $99k-137k yearly est. 3d ago
  • Operations Manager

    JLN HR Consulting

    Assistant store manager job in Ravenna, OH

    NOVO Health Services offers linen management solutions to the healthcare industry. NOVO Health keenly focuses on safety and infection control and provides its partner hospitals with a value-driven linen management control system that measures and monitors linen utilization by department to eliminate excess internal costs. NOVO's wide range of service programs offer a variety of options to provide a seamless, single source distribution system. NOVO's regional healthcare linen facilities are HLAC accredited and operate with state-of-the-art processing equipment and processes. We are searching for an Operations Manager for our Ravenna, OH location. The Operations Manager will be reporting to the General Manager. This critical role requires a blend of operational expertise, leadership skills, and a commitment to continuous improvement. The successful candidate will play a vital role in optimizing our processes, enhancing productivity, and ensuring the smooth functioning of our facility. Key Responsibilities: Manage and optimize all aspects of daily operations, focusing on process improvement, quality control, and productivity optimization. Develop and implement strategies to improve efficiency and reduce costs. Oversee inventory management and scheduling to ensure smooth workflow. Supervise production processes, ensuring adherence to quality standards, safety regulations, and production schedules. Analyze output data to identify areas for improvement and make data-driven decisions. Manage the efficient flow of goods and materials throughout the facility. This includes overseeing procurement, warehousing, and production. Lead, motivate, and mentor a team of supervisors and other personnel. Foster a collaborative and productive work environment through effective delegation, performance management, and team building. Contribute to talent acquisition and training/development initiatives. Ensure adherence to all relevant health and safety regulations (e.g., OSHA, HLAC, TRSA) and maintain a safe working environment. Oversee quality control measures and risk management strategies. Effectively troubleshoot operational challenges, conduct root cause analysis, and implement corrective actions. Communicate effectively with all levels of the organization, including senior management, supervisors, and team members. Demonstrate a strong understanding of laundry processes, equipment, and chemicals used in the facility. Stay updated on industry standards and best practices. Utilize data to monitor key performance indicators (KPIs), identify trends, and make informed decisions to improve operational efficiency. Position Requirements/Qualifications: Bachelor's degree in business administration or equivalent experience. 5 years of experience as an Operations Manager/Production Manager or in a similar operational leadership role. Familiarity with laundry processing equipment (tunnel washers). Proven track record of success in optimizing operational processes and improving efficiency. Strong understanding of production management, quality control, and safety regulations. Experience with inventory control. Excellent communication, problem-solving, and leadership skills. Proficiency in Microsoft Excel and other relevant software. What we can offer you as a full-time associate: Competitive pay Paid Holidays Paid Time Off Program (PTO) 401(k) w/Employer Match Flexible Spending Account (FSA) Health Savings Account (HSA) Medical, Dental, and Vision Programs Basic Life/AD&D Insurance Long-Term Disability (LTD)
    $64k-104k yearly est. 4d ago
  • Retail Store Manager

    Galls 4.1company rating

    Assistant store manager job in Columbus, OH

    BRANCH MANAGER IN TRAINING Galls is looking for a Retail Store Manager in Training - Full Time M-F Day Shift Galls proudly serves America's Public Safety and Military professionals by combining the broadest selection of uniforms, equipment and solutions in the industry with relentless customer service. With a national footprint of more than 160 locations and over 1,800 associates, Galls is the largest retailer specializing in Public Safety. Over one million Law Enforcement, Firefighting, Emergency Medical, Federal, Military, Corrections, Security, Postal, Public Transportation, and other essential workers each year trust Galls as their service provider. Galls, LLC offers many benefits to include: Excellent medical/dental and vision coverage- Eligible 1st day of the month after start date 401(k) retirement plan with company contribution (because you will retire someday) Flexible benefits-choose what you like, ignore the rest Generous employee discount Vacation and Personal Time Paid Holidays Tuition reimbursement Day Shifts Only Daily Pay- Receive up to 50% of wages for hours worked DAILY!!! As a Retail Store Manager in Training (MIT) at Galls, you will embark on a fulfilling a rewarding career journey within our specialty retail environment. Working at Galls is extremely gratifying, but we understand it takes time to learn. Our MIT program is designed to set you up with the proper training and skills to effectively learn our operations, before taking over one of our 65+ stores on your own. You will be learning how to lead a Galls store, our processes, and most importantly, our customers. You will train at the Washington DC location and when you graduate your training and a position is open in the field, you will relocate to your new store to take over as Store Manager. WHAT YOU'LL DO Train at the designated training location and relocate to your new store post-training. Lead and develop the store's staff which is comprised typically of anywhere from 6 - 12 employees with an annual revenue between 1 and 3 million dollars. Effectively manage both Front of House (Sales), and Back of House (Tailoring/Warehouse) operations. Work cross-functionally with other departments within Galls to develop and implement successful operational strategies. Collaborate on a regular basis with Sales to ensure store is exceeding customers' expectations. Responsible for exceeding sales, margin, profitability, and operational goals. Provide an annual sales and operations plan; while also providing quarterly updates, revisions, and modifications to the plan. Assist in the selection, evaluation, and development of team members. Other duties assigned as business dictates. WHAT YOU BRING Relocation required after training period Proven ability to manage all aspects of a retail operation General Manager or Store Manager experience required Bachelor's degree a plus Business and financial acumen, with a proven track record of managing store profitability Technically savvy - ability to learn new systems, including proprietary systems Unwavering dedication to providing exceptional customer service Market and/or industry knowledge preferred (previous Public Safety experience) WHAT TO SEND OUR WAY Your application with your resume or job history, highlighting your education, experience, and skills EOE/Disability/Vets
    $28k-36k yearly est. 4d ago
  • Materials Service Manager

    Ms Companies 4.3company rating

    Assistant store manager job in Reynoldsburg, OH

    Hours: 7:30 AM - 4:00 PM Salary: $65,000 - $85,000 annually (based on experience) We're looking for a results-driven Materials Service Manager to lead and oversee our department operations, supporting production excellence and driving efficiency across our plant. If you thrive in a fast-paced manufacturing environment and enjoy leading teams to success, this is the role for you! Position Summary: Direct and manage department activities to support plant production operations Essential Functions: Lead and supervise daily production support activities (S&R, warehouse, line delivery, and freight) Oversee daily production and adjust work procedures to meet schedules Recommend improvements in material handling, production methods, equipment performance, and product quality Manage manpower, budget, and departmental business plan Coordinate and attend meetings, ensuring safety compliance Direct and manage QAD activities, E-time, and Attendance Editor Analyze and resolve work problems; support employees in achieving work goals Ensure products meet customer requirements and shipping deadlines Supervise department in alignment with company policies and laws Manage new model activities as well as QMS/EMS procedures Enforce all company policies and participate in physical inventory Ensure change point controls are followed Perform other duties as assigned Position Qualifications: High school diploma or GED required; advanced education preferred 3-5 years manufacturing experience Strong verbal and written communication skills Self-motivated with leadership and staff development skills Excellent organizational skills Ability to read and interpret documents such as safety rules, operation standards, and check sheets Must have a valid driver's license Why Join Us: Lead a dynamic team in a fast-paced manufacturing environment Drive efficiency, quality, and innovation in production operations Make a visible impact on company success
    $65k-85k yearly 4d ago
  • Assistant Store Manager

    Michael Kors 4.8company rating

    Assistant store manager job in Sunbury, OH

    WHO YOU ARE: Our leaders at Michael Kors are stylish, fashion forward individuals who have a drive to achieve results and a passion for customer engagement. A successful Assistant Manager will work alongside a team that is focused on the client experience and building lasting relationships. You are a strategic business driver that motivates the team and executes effective day to day business and operational processes. You will help foster and work in a fun, inspiring and rewarding environment with opportunities for development and growth. WHAT YOU'LL DO: Drive results through delivering an elevated customer experience Lead and execute key opening and closing duties and operational tasks. Demonstrate flexibility and desire for individual growth in a fast-paced store environment Foster customer relationships through developing and coaching team on knowledge of current trends, styling, and selling techniques. Ensure the highest level of customer service standards while exercising leadership and multi-tasking capabilities with excellence. Build a client book through establishing client relationships to drive additional traffic and create client engagement Drive Omni channel sales by utilizing all available tools and technology YOU'LL NEED TO HAVE: 3+ years of relevant retail management experience WE'D LOVE TO SEE: A self-starter with the ability to mentor and continue to develop personal leadership qualities Energetic, motivated and engaging; a true brand ambassador with a love for fashion Knowledge of clienteling with the ability to build lasting customer relationships Customer service obsessed; ability to sell with a passion for styling and love for fashion Technologically savvy individual with an entrepreneurial spirit THE BENEFITS Cross-Brand Discount Flexible schedule Internal mobility across Versace, Jimmy Choo and Michael Kors Exclusive Employee Sales Clothing Allotment The Company is an equal employment opportunity employer. The Company's policy is not to unlawfully discriminate against any applicant or employee on the basis of race, color, sex, sexual orientation, gender identity, religion, national origin, age, military status, disability, genetic information or any other consideration made unlawful by applicable federal, state, or local laws. The Company also prohibits harassment of applicants and employees based on any of these protected categories. At Capri Holdings Limited, we are committed to providing a fair and accessible recruitment process. If you require a reasonable accommodation for the interview or application process, please contact our Diversity and Inclusion team at ********************************************. In compliance with certain Pay Transparency laws, employers are required to disclose a salary range. The salary for this position will vary based on role requirements, skill set and years of experience.
    $41k-50k yearly est. 2d ago
  • Senior Manager, Total Rewards

    SSOE Group 4.5company rating

    Assistant store manager job in Toledo, OH

    SSOE Group is hiring a Senior Manager (Total Rewards) for our Human Resources, People & Culture Department. This role will serve as the subject matter expert to lead design, implementation, and execution of the company's compensation and benefits strategies. This role leads the development of competitive and equitable total reward offerings across all geographies, ensuring compliance, market competitiveness, and internal equity. The position will require strong analytical skills, business acumen, and the ability to collaborate closely with HR business partners, finance, operations, and senior leadership across the global organization. Locations available are Toledo (OH), Hillsboro (OR), Atlanta (GA) and Nashville (TN). What Makes SSOE a Great Place To Work At SSOE, we cultivate a vibrant culture of innovation and growth, continually adapting to emerging markets and spearheading technological advancements. Our commitment to rewarding talent and effort ensures a fulfilling work environment for every individual. Responsibilities: Compensation Strategy & Management Lead the design and execution of global compensation strategies, including base pay, bonus and incentive programs, Lead annual compensation planning cycles including merit, bonus, and equity. Partner with Talent Acquisition and HR Business Partners to support job evaluations and competitive offers. Ensure compliance with federal, state, and local compensation regulations, and reporting requirements. Benefits Strategy & Administration Lead the strategic design and alignment of global benefits programs; partners with Manager, Benefits to ensure effective execution and compliance. Benefit programs include, but are not limited to: health, wellness, retirement, and leave programs. Manage vendor/carrier selection strategy and ensure service level agreements are met. Leads the strategic direction for open enrollment. Develop annual Health & Wellness budget and monitor financial performance. Serve as advisor to the SSOE Profit Sharing and Savings Plan (PSSP) Committee. Monitor trends and legislative changes globally to ensure compliance and recommend enhancements to benefits offerings based upon employee needs, market trends, and cost-effectiveness. Ensures global consistency and competitiveness of benefits programs and coordination with regional HR teams. Total Rewards Analytics & Communication Lead the team through regular compensation and benefits benchmarking cycles to analyze and assess market data, industry trends, and best practices to ensure competitiveness of the programs. Provide actionable insights through compensation and benefits analytics, dashboards, and reporting. Identify and execute opportunities to digitize/optimize total rewards technical infrastructure. Develops overarching communication strategy for total rewards programs that enhance employee understanding of the full value of and engagement with their total rewards. Leadership & Collaboration Lead and develop a team of high-performing compensation and benefits professionals. Collaborate with Finance, Legal, HR and Operations teams to align total rewards strategies. Serve as a subject matter expert and advisor to senior leadership. Serve as lead for Total Rewards Advisory Committee to align cross-functional perspectives on compensation and benefits programs. Ability to manage change effectively and mindful of technology and business implications. Support M&A activities as required. Qualifications: Bachelor's degree in Human Resources, Business Administration, or related field required; Master's degree or relevant certification (e.g., CCP, CEBS) preferred. 8+ years of progressive experience in compensation and benefits, with at least 3 years in a leadership role. Experience in a global organization, preferably within engineering, architecture, or professional services. Strong analytical skills and proficiency in HRIS and compensation tools. Specific experience with UKG or DecuSoft a plus. Excellent communication, project management, and stakeholder engagement skills. Salary Range: $150,000 - $160,000 year depending on location, education, experience, and any certifications that are directly related to the position. Benefits include health, dental and vision insurance, life insurance, 401K, PTO & paid holidays. What We Offer: Experience a dynamic and collaborative team culture that fosters innovation and encourages creativity in problem-solving. Competitive compensation and benefits. Career growth and learning opportunities in AEC domains. Preferred Attributes: Strategic thinker with a hands-on approach. Comfortable navigating ambiguity and driving change. Passion for creating equitable and engaging employee experiences. International curiosity. Willingness to travel (domestically and internationally).
    $150k-160k yearly 2d ago
  • Retail Store Assistant Manager

    Rural King Supply 4.0company rating

    Assistant store manager job in Mason, OH

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The purpose of the Assistant Store Manager is to oversee various responsibilities, including inventory management, associate leadership, and customer engagement. Your ability to make strategic decisions, cultivating a high-performing team, and ensure operations excellence will be critical to our store's success. Foster a positive and inclusive work environment that promotes teamwork, professionalism, and continuous improvement. Oversee inventory management, stock replenishment, and merchandise displays to optimize sales and customer satisfaction. Make impactful decisions related to hiring, coaching, performance management, and terminations for associates under your leadership. Conduct comprehensive performance reviews for associates reporting to you, identifying areas for development and recognition. Define expectations for associates and hold them accountable for their roles, fostering a culture of accountability. Champion exceptional customer service by engaging with customers, addressing inquiries, resolving issues, and enhancing their shopping experience. Coach and train associates on the customer engagement model, contributing to a high-performing team that consistently delivers exceptional customer experiences. Address any negative customer experiences by defusing situations and empowering your team to resolve issues effectively. Regularly update the Store Manager about departmental performance, associate progress, operational efficiencies, and customer feedback. Ensure that the store operates in accordance with safety regulations, company policies, and industry standards. Ensure that all operational procedures and processes align with company policies, standards, and legal regulations. Help drive company initiatives, such as the customer engagement model, RK Visa Card, RK Plus Protection Plan (RKPPP), etc. Supervise the appropriate procedures for disposing of firearms in all gun transactions when designated. May be required to conduct regular audits to assess compliance in areas such as sales transactions, cash handling, inventory management, firearm audits and security protocols. May be required to analyze shrinkage data, identify trends, and implement measures to minimize loss and improve operational efficiency. Demonstrate the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store. Participate in cross-training for flexibility in various departments and responsibilities. Use discretion and independent judgment in daily decisions while maintaining a high level of confidentiality and professionalism. Actively participate in learning initiatives offered such as training programs, workshops, and webinars. Leverage these opportunities to acquire new knowledge, refine existing skills, and stay current on the latest developments. Provide friendly, proactive, and professional internal and external support to others, assisting with inquiries, concerns, and issues promptly and effectively. Demonstrate behaviors that exemplify Rural King's Values: People First, Integrity, Attitude, Initiative, Teamwork, Accountability, and Continuous Improvement. Perform other duties as assigned. Supervisory Responsibilities Yes Essential Qualities for Success At least 2 years of retail experience or equivalent combination of experience and education. Proven track record of success and a desire to take on increasing levels of responsibility and leadership. Ability to provide clear direction, set performance expectations, and motivate team member to deliver high quality results. Demonstrated ability to mentor, coach, and develop associates, fostering a positive and collaborative work environment. Excellent verbal and written communication skills to convey ideas, instructions, and information clearly and concisely. Demonstrated ability to actively listen, ask relevant questions, and provide thorough and articulate responses. Strong interpersonal skills to build rapport, foster relationships, and collaborate effectively. Strong orientation toward process-driven approaches, demonstrated through previous experience an accomplishment. Proven ability to analyze and optimize complex processes to achieve operational excellence. Contribute to the decision-making process by actively participating in discussions, providing insightful input, and challenging ideas constructively. Demonstrated experience making sound decisions in a professional context. Proven track record of evaluating options, considering relevant factors, and achieving desired outcomes. Comfortable navigating computer systems and software to assist customers or manage activities. Demonstrated ability to prioritize activities, meet deadlines, and maintain a high level of attention to detail. Proven track record of consistently producing error-free work and meeting quality standards. Demonstrated experience applying a flexible mindset that allows for the successful navigation of ambiguity and uncertainty. Strong resilience and adaptability to maintain a positive attitude in the face of adversity and setbacks. Proficiency with Microsoft Office Suite or related software. Working knowledge of Microsoft Office Suite. Flexibility with hours: ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates. Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements. Physical Requirements Ability to maintain a seated or standing position for extended durations. Ability to operate machinery such as a forklift, pallet jack, handheld inventory device and other retail equipment. Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently. Able to navigate and access all facilities. Skill to effectively communicate verbally with others, both in-person and via electronic devices. Close vision for computer-related tasks. Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $30k-41k yearly est. 7d ago
  • Store Director

    Diamond Cellar Holdings 3.7company rating

    Assistant store manager job in Columbus, OH

    Diamond Cellar, a family-owned company rich in history, has been a cornerstone of the jewelry industry in Columbus, OH, with additional locations in Nashville, TN, and Tulsa, OK. As one of the largest independent jewelry companies in the United States, we pride ourselves on delivering unparalleled customer service and showcasing some of the world's most renowned and sought-after brands, including Patek Philippe, Rolex, David Yurman and Roberto Coin. Our commitment to a fun, enjoyable, and pleasant environment has fostered a loyal team of employees who have been with us for decades. Job Description We are seeking an experienced professional to join our team as a Store Director. This leadership role is responsible for driving sales, achieving margin expectations, and ensuring exceptional customer service. As the Store Director, you will assist in leading, inspiring, and developing a team of sales associates and managers to achieve and surpass store performance goals, fostering a positive, inclusive, and high-performance work environment. You will facilitate regular training and development sessions to ensure staff are knowledgeable about products, luxury trends, and customer service expectations. In this role, you will partner with senior leadership and store managers to develop and implement strategies to drive sales, increase client visits, and optimize profitability. You will analyze sales data, market trends, and customer feedback to make informed business decisions, setting, monitoring, and achieving sales targets and KPIs. Ensuring an unparalleled luxury shopping experience by maintaining high standards of client service and store presentation, you will address and resolve client inquiries professionally and effectively, developing and maintaining relationships with high-profile guests and VIP clients. Additionally, you will partner with the store operations team to oversee daily store functions, including inventory management, merchandising, and visual displays, ensuring compliance with Diamond Cellar policies, procedures, and standards. You will manage store budgets, financial reports, and forecasts, optimizing cost control while maintaining high service and product standards. Collaborating with the marketing team, you will plan and execute in-store events and promotions that enhance brand visibility and customer engagement, acting as a Diamond Cellar ambassador at community events, networking functions, and charitable activities. All store activities must align with Diamond Cellar's image, values, and strategic goals. Responsibilities and Qualifications General As required of each staff member, the person in this position must embrace and promote the Core Values of the Johnson Family's Diamond Cellar. Minimum work week of 45 hours. Must have suitable experience to be able to collaboratively negotiate sales goals with individual staff members in conjunction with the other VP's & management of the Sales business unit. Must possess and demonstrate positive and proactive communication skills to deliver collaborative management of the sales staff. Experience Extensive experience in true luxury retail, with a proven track record in a store leadership role. Strong background in leading high-performing teams and managing store operations, with preference given to experience in luxury jewelry and timepieces. Education Bachelor's degree is preferred. Advanced degrees, GIA accreditations, and relevant certifications are a plus. Skills Exceptional leadership and interpersonal skills. Strong financial acumen and analytical abilities. Excellent communication, negotiation, and conflict resolution skills. In-depth knowledge of luxury jewelry trends, products, and customer preferences. Personal Attributes Passion for luxury jewelry and a deep understanding of the high-end market. High level of professionalism, integrity, and attention to detail. Ability to thrive in a fast-paced and dynamic environment. Diamond Cellar Holdings is an equal opportunity employer dedicated to promoting diversity of all levels of employees. While we appreciate you interest, please know that due to the large volume of applicants we receive, we are only able to contact the applicants best suited to the requirements of the position.
    $40k-56k yearly est. 4d ago
  • Division Manager

    Structural 4.1company rating

    Assistant store manager job in Cincinnati, OH

    STRUCTURAL, A Structural Group Company, integrates technology-driven solutions with specialty contracting services to improve, protect, and enhance the existing infrastructure of owners directly, and in partnership with designers and contractors. STRUCTURAL offers a wide range of specialty repair and maintenance services and is the largest concrete repair contractor in the United States, with over 3,000 employees working from locations nationwide and in select international markets. We are currently recruiting a Division Manager to provide leadership and vision to our Ohio Valley region, based out of Ohio, which is focused on providing turnkey solutions to the heavy industrial and power generation market. As a Division Manager, you will provide operational leadership to all aspects of the division and make key decisions related to safety, profitability, business development, operations, resource management, staffing needs, growth, teamwork, and culture for the operations. Other responsibilities include but are not limited to: Understand current business and market trends to inform strategic planning, initiatives, and organizational structure to demonstrate year over year revenue growth. Manage and be accountable for overall financial performance (Profit & Loss accountability) for the division. Providing proactive leadership and direction to maintain the highest level of quality on every construction project. Manage interfaces between multiple departments (e.g. Engineering, Construction, Sales, Estimating) and support each of those departments to ensure programmatic success. Managing the financial success of the division by reviewing the financial status of all projects on a regular basis, assessing long-term profitability, and monitoring the cash flow / collection process. Negotiating contracts with clients Travel to active and prospective jobsites to provide oversight of construction implementation and support for the sales process. Preparing and reviewing budgets and evaluating historical production rates against actuals to provide guidance to project teams. Mentoring and managing project teams. Work closely with internal recruiting to hire and build the team. Providing leadership in safety, following the company's safety culture, practices, and procedures Assists project teams in reviewing and negotiating contracts, change orders, subcontractor contracts, billings, as-builts, budgets, purchases, production tracking, operational planning, development of project schedule, assignment of manpower, communication with engineers and clients, claims management, quality control as related to project schedules, plans and or specifications. Assist project teams in reviewing job progress and developing solutions to ensure that projects remain on time and within budget. Collaborates with other company leadership to formulate operational business strategies, establish goals, and implement solutions. Evaluates current market for signs of change. Prepares division for necessary changes in volume, mix of work, location of work, etc. Takes ownership of financial success of the division. Monitors and help facilitate the cash flow/collection process. Reviews of the financial status of all projects within the division on a regular basis. Works closely with the business development team. Help to evaluate upcoming opportunities and provides focus of bidding efforts. Reviews all divisional proposal prior to submittal. Identifies “Key Clients" and methods to procure their work. Promotes 24/7 Safety Culture and exhibits a Safety 24/7 attitude in all situations. Candidates who meet the following criteria will be given preferential consideration for this strategic leadership position with our Ohio Valley operations team: 10-15+ years of construction experience managing a division / business unit or managing multiple projects as a project manager with at least 10 of those years managing people Previous profit and loss responsibility Demonstrated knowledge of construction contracts, claims management and dispute resolution. Proven success managing, leading, and coaching project teams. Previous experience and proven track record working on concrete repair and/or structural strengthening projects Previous experience working with heavy industrial and/or power generation owners Previous experience negotiating contracts directly with clients and maintaining a strong company position in regard to contractual rights and protecting the company's interest, including intellectual property (IP) Proven ability to provide a vision and path to achieve long-term goals. Demonstrated commitment to safety. Possess a Bachelor's degree in Civil or Structural Engineering, Construction Management, or a related field of study Candidates who possess a Master's degree in Civil or Structural Engineering, Construction Management or a related field of study may be given preference. Approximately 30-40% travel is required with this position. Our ideal candidate is an innovative but decisive individual who can work effectively in a highly collaborative, team-based environment; has the ability to set goals and expectations and hold others accountable; can encourage and mentor others; is approachable, empathetic and outgoing; can quickly gain trust and respect; and is able to establish and maintain relationships. STRUCTURAL, A Structural Group Company, is proud of a company culture that promotes 24/7 safety and quality. We offer competitive compensation and benefits including medical and dental insurance, 401(k), paid holidays & vacation, tuition reimbursement, career development and growth opportunities, and a caring work environment.
    $73k-97k yearly est. 4d ago

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