Assistant Store Manager/Operations Manager Resume Examples 2023

Research Summary. We analyzed 854 assistant store manager/operations manager resumes to determine which ones land the most jobs. Below you'll find examples of resumes that can help you get an interview (and a job offer) from companies like The Home Depot and Kohl's. Here are the key facts about assistant store manager/operations manager resumes to help you get the job:

The average assistant store manager/operations manager resume is 415 words long
The average assistant store manager/operations manager resume is 0.9 pages long based on 450 words per page.
Front end is the most common skill found on an assistant store manager/operations manager resume. It appears on 9.1% of resumes.

After learning about how to write a professional assistant store manager/operations manager resume, you can make sure your resume checks all the boxes with our resume builder.

Assistant Store Manager/Operations Manager Resume Example


Joshua Alexander Assistant Store Manager/Operations Manager Contact Information Saint Louis, MO (600) 555-8665 jalexander@example.com Skills ISO Department Heads Product Knowledge Cost Control Store Management Direct Supervision Service Technicians Ensure Customers Valuable Input Product Placement Employment History Assistant Store Manager/Operations Manager 2013 - Present Sears Holdings Saint Louis, MO Organize sales floor to meet and exceed company goals. Set standards for associate product knowledge and train associates to meet those standards by executing all product training. Required to walk the sales floor, troubleshoot the inter office network, design and create displays. Open and close store per company standards. Department Supervisor 2010 - 2013 Walmart Saint Louis, MO Supervised jewelry department associates while assisting customers with questions and jewelry purchases and meeting department sales goals. Provided excellent customer service by acknowledging the customer, identifying needs, locating merchandise while maintaining a safe shopping environment. Coordinate the flow of merchandise to the sales floor. Supervisor 2009 - 2010 Six Flags Saint Louis, MO Supervised human resource employees, assisted with any issues regarding paychecks, company policies, and uniform compliance. Provided exceptional customer service even in more stressful situations. Supervised multiple departments in preparing rooms for VIP arrivals to ensure accommodations met Fairmont and Plaza standards. Offered excellent customer service Date Entry Marketing and retail sales Operated cash register Documented and record information Management Trainee 2008 - 2009 Enterprise Rent-A-Car Saint Louis, MO Provided expedient customer service, resolved customer inquiries and complaints. Maintain a high level of customer service through professionalism and taking care of the customer needs. Manage daily operations in the branch to guarantee superior results in branch growth, customer service and profitability. Education High School Diploma 2008 - 2008


Jacob Washington Assistant Store Manager/Operations Manager Contact Info Atlanta, GA (990) 555-8502 jwashington@example.com Skills Company PoliciesSuccessful BusinessHvacSales FloorManagement Training ProgramHuman ResourcesBusiness DevelopmentSales GoalsInternship ProgramPowerpoint Employment History Assistant Store Manager/Operations Manager 2013 - Present The Home Depot Atlanta, GA Directed personnel training programs and sales floor activities. Direct reports included 6 Department Supervisors and 47 Associates. Co-managed new store opening, including layout and technical infrastructure. Provided management oversight to pharmacy directors in each facility. Department Supervisor 2007 - 2013 Walmart Chapel Hill, NC Provide excellent customer service to the customers. Attend all manager meetings and relay policy changes and procedures to associates in my department. Train employees on proper procedures and company policies to minimize waste and maximize profit. Started as a sales associate and learned basic merchandising and Customer Service. Supervisor 2006 - 2007 Enterprise Holdings Chapel Hill, NC Managed and coordinated all aspects in moving 700 plus employees into a new facility. Performed Maintenance support during production hours Performed general building maintenance work as needed. Resolved escalated customer service issues. Work effectively with store management and store crews to achieve corporate goals and initiatives. Led daily operations of 15 member team in call center setting. Management Trainee (Part-Time) 2006 - 2006 Enterprise Holdings Chapel Hill, NC Entered management training program and transferred to Alamo/National O'Hare Airport. Analyze financial statements to minimize costs and maximize profit. Completed first step of Management Training Program, passing management exam on first try. Achieved a 90% customer service score at the Swedesboro, NJ office 3 months in a row. Education Some College Courses Political Science 2006 - 2006 University of North Carolina at Chapel Hill Chapel Hill, NC


Joshua Alexander Assistant Store Manager/Operations Manager Saint Louis, MO (600) 555-8665 jalexander@example.com Experience Assistant Store Manager/Operations Manager2013 - Present Sears Holdings•Saint Louis, MO Organize sales floor to meet and exceed company goals. Set standards for associate product knowledge and train associates to meet those standards by executing all product training. Required to walk the sales floor, troubleshoot the inter office network, design and create displays. Open and close store per company standards. Department Supervisor2010 - 2013 Walmart•Saint Louis, MO Supervised jewelry department associates while assisting customers with questions and jewelry purchases and meeting department sales goals. Provided excellent customer service by acknowledging the customer, identifying needs, locating merchandise while maintaining a safe shopping environment. Coordinate the flow of merchandise to the sales floor. Supervisor2009 - 2010 Six Flags•Saint Louis, MO Supervised human resource employees, assisted with any issues regarding paychecks, company policies, and uniform compliance. Provided exceptional customer service even in more stressful situations. Supervised multiple departments in preparing rooms for VIP arrivals to ensure accommodations met Fairmont and Plaza standards. Offered excellent customer service Date Entry Marketing and retail sales Operated cash register Documented and record information Management Trainee2008 - 2009 Enterprise Rent-A-Car•Saint Louis, MO Provided expedient customer service, resolved customer inquiries and complaints. Maintain a high level of customer service through professionalism and taking care of the customer needs. Manage daily operations in the branch to guarantee superior results in branch growth, customer service and profitability. Skills ISODepartment HeadsProduct KnowledgeCost ControlStore ManagementDirect SupervisionService TechniciansEnsure CustomersValuable InputProduct Placement Education High School Diploma 2008 - 2008

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How your resume should look:

The job title on your resume should match your application for the role.
Ensure your work experience focuses on achievements, rather than responsibilities.
Recruiters and hiring managers suggest fitting your resume on one page.

Choose From 10+ Customizable Assistant Store Manager/Operations Manager Resume templates

Zippia allows you to choose from different easy-to-use Assistant Store Manager/Operations Manager templates, and provides you with expert advice. Using the templates, you can rest assured that the structure and format of your Assistant Store Manager/Operations Manager resume is top notch. Choose a template with the colors, fonts & text sizes that are appropriate for your industry.

What Should Be Included In An Assistant Store Manager/Operations Manager Resume

1. Add Contact Information To Your Assistant Store Manager/operations Manager Resume

Your name should be the biggest text on the page and be at or near the top of the document.

Your address doesn't need to include your street name or house number - listing your city and state works just fine.

Your email address should be professional, but not your current work email address. It's not a good look to use your work email for personal projects (job-searching).

Your social media can be included if you have a fully-fledged LinkedIn page or another social media page that showcases your relevant skill set.

Assistant Store Manager/Operations Manager Resume Contact Information Example #1

Jane Moore

Montgomery, AL 36043| 333-111-2222 | jane.moore@email.com

Do you want to know more?

How To Write The Perfect Resume Header

2. Add Your Relevant Education To The Resume

Your resume's education section should include:

The name of your school
The date you graduated (Month, Year or Year are both appropriate)
The name of your degree

If you graduated more than 15 years ago, you should consider dropping your graduation date to avoid age discrimination.

Optional subsections for your education section include:

Academic awards (Dean's List, Latin honors, etc. )
GPA (if you're a recent graduate and your GPA was 3.5+)
Extra certifications
Academic projects (thesis, dissertation, etc.)

Other tips to consider when writing your education section include:

If you're a recent graduate, you might opt to place your education section above your experience section
The more work experience you get, the shorter your education section should be
List your education in reverse chronological order, with your most recent and high-ranking degrees first
If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school

Majors

39.1%

6.2%

5.8%

5.7%

Assistant Store Manager/Operations Manager Resume Relevant Education Example #1

High School Diploma 2014 - 2016

Assistant Store Manager/Operations Manager Resume Relevant Education Example #2

Bachelor's Degree In Management 2014 - 2016

Park University Parkville, MO

3. Next, Create An Assistant Store Manager/Operations Manager Skills Section On Your Resume

Your resume's skills section should include the most important keywords from the job description, as long as you actually have those skills. If you haven't started your job search yet, you can look over resumes to get an idea of what skills are the most important.

Here are some tips to keep in mind when writing your resume's skills section:

Include 6-12 skills, in bullet point form
List mostly hard skills; soft skills are hard to test
Emphasize the skills that are most important for the job

Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process.

Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume.

Example Of Assistant Store Manager/Operations Manager Skills For Resume

Loss Prevention Skills
The steps taken by a business to prevent theft is called loss prevention. There are multiple methods for loss prevention for example usage of automated cash handling, secure physical location, product security staff buy-in, and attentive customer service.
Sales Floor Skills
The sales floor is the area in a company or a business that is specified for retail activities or is designated as the selling area of the shop. A car showroom can be considered a sales floor, as it has cars in its display which are to be sold. A sales floor is generally crowded with sales assistants who are there to help you out while you can search and check out the products. Generally a sales floor has free access to the public and they can observe, view and get information about the product that is being sold.
Direct Supervision Skills
Direct supervision is a term used to indicate that a person is supervising a certain task or a certain person while being physically present or in close proximity. It refers to the presence of a person and the availability of their supervision in something if it is needed.
Human Resources Skills
Human resources is a set of people in a business or a corporation that are designated to locate, interview, and recruit new employees into the company. They are also responsible to maintain the integrity of the employees and help them sort their problems out. They try to introduce and manage employee-benefit programs.
Facilities Maintenance Skills
Facilities maintenance is the art of keeping a building, structure, or office in an appropriate working condition. The maintenance activities can include keeping the place clean and tidy, monitoring the work, ensuring the workers or employees follow all the rules and regulations, and maintaining a sustainable and environmental-friendly workflow.
Product Knowledge Skills
Product knowledge is the skill of having better information and knowledge about the product you are selling. Product knowledge is essential for the employees of the companies so they can communicate and inform the customers about the product. Having great product knowledge is essential for a better sales pitch and to give the customer a better and complete idea of the product that will influence him to buy the product eventually.
Customer Service Skills
Customer service is the process of offering assistance to all the current and potential customers -- answering questions, fixing problems, and providing excellent service. The main goal of customer service is to build a strong relationship with the customers so that they keep coming back for more business.

Top Skills for an Assistant Store Manager/Operations Manager

Source: Zippia.com

Front End, 9.1%

Store Operations, 8.8%

Loss Prevention, 5.6%

Sales Floor, 5.5%

Other Skills, 71.0%

Not sure which skills are really important?

3 Big Tips For Listing Skills On Your Resume

4. List Your Assistant Store Manager/operations Manager Experience

The most important part of any resume is the experience section. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards.

Don't just list your job duties below each job entry. Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Whenever you can, use numbers to contextualize your accomplishments for the hiring manager reading your resume.

It's okay if you can't include exact percentages or dollar figures. There's a big difference even between saying "Managed a team of engineers" and "Managed a team of 6 engineers over a 9-month project."

Most importantly, make sure that the experience you include is relevant to the job you're applying for. Use the job description to ensure that each bullet point on your resume is appropriate and helpful.

Don't have any experience?

How To Show Your Experience On a Resume... Even When You Don't Have Any

Work History Example # 1

Assistant Store Manager/Operations Manager

Sears Holdings

Managed operational processes such as payroll and merchandise returns.
Improved profitability through proper implementation of RTV/PMT procedures.
Created and executed processes identified for national support at centralized facility.
Communicated and administered policies and procedures to staff.
Supervised 50+ salaried members of management and up to 800+ hourly positions with a combined salary of $12m.

Work History Example # 2

Assistant Store Manager/Operations Manager

RadioShack

Submitted bi-weekly payroll for every employee
Developed positive business relationships with assigned wireless companies.
Developed business plans, oversaw sales, analyzed payroll and expenses to maximize profits.
Prepared payroll and payroll reports every week.
Reviewed operational procedures on a daily basis to ensure accuracy and corrected errors.

Work History Example # 3

Team Leader

Camping World

Promoted and implemented change pertaining to new policies and procedures by communicating expectations positively.
Maximized shift productivity and work quality through hands-on coaching and performance evaluation.
Attended corporate and community functions, outings, fundraisers and Chamber of Commerce events as Sam's Club's representative.
Expanded customer base through exceptional customer service and increased membership sales.
Reduced department shrink through processes that streamlined merchandise receiving and established systems for inventory to appropriate and replenish sales.

Work History Example # 4

Shift Supervisor

Starbucks

Coordinated event from Starbucks Community platform from inception to fruition.
Streamlined communication of all partners by implementing usage of daily coverage report and communication log with upper management.
Promoted Starbucks' corporate values by establishing relationships with customers and community to understand and deliver local needs.
Certified to train new employees after six months, due to fast-paced learning, positive attitude, and strong work ethic.
Promoted the culture, values, and mission of Starbucks, and maintained a calm demeanor during periods of high volume.

5. Highlight Your Assistant Store Manager/Operations Manager Certifications On Resume

Certifications can be a powerful tool to show employers that you know your stuff. If you have any of these certifications, make sure to put them on your assistant store manager/operations manager resume:

Food Safety Manager Certification
Medical Assistant
Certified Sales Professional (CSP)
Certified Management Accountant (CMA)
Certified Nurse Assistant (CNA)
Certified Manager Certification (CM)

6. Finally, Add a Assistant Store Manager/Operations Manager Resume Summary Or Objective Statement

A resume summary statement is a 1-3 sentence spiel at the top of your resume that quickly summarizes who you are and what you have to offer. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it.

Remember to address skills and experiences that are emphasized in the job description.

Are you a recent grad?

Read our guide on how to write a resume summary statement

Five Key Resume Tips For Writing An Assistant Store Manager/Operations Manager Resume:

Relevant Experience

Make sure that the jobs, experience, and accolades that you include are relevant to the position you’re applying for.

Assisted in managing payroll administration, budgeting and the annual performance review process, and analyzed P&L statements.

The Right Skills

This is a great time to run wild with those keywords from the job description. For example, if they’re looking for someone with experience in Customer Service, be sure to list it in your resume’s skills section.

Oversee the POS systems and approve all cash handling, auditing and tip reporting.

Quantifiable Achievements

Your workplace accomplishments tell the story of the unique value you bring to an organization. Stay away from dry descriptions of job duties. Use numbers to help contextualize your achievements..

Delivered revenues at 110% of plan while facilitating significant savings in payroll.

ATS-Friendly

An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. The key to getting your resume past ATS and into the hands of hiring managers is smart keyword usage.

Impeccable Formatting

Formatting a resume so that it looks professional and attractive is important. With Zippia’s resume builder, you can put together a modern-looking resume in less than 10 minutes. Just choose a resume template that suits your style, answer some questions about your background, and you’ll have a resume that’ll pass muster with both the ATS and the hiring manager.

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