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Assistant store manager jobs in Palm Harbor, FL

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  • Customer Experience Supervisor

    RFID Hotel

    Assistant store manager job in Tampa, FL

    RFID Hotel is looking for a service-driven, people-focused leader to oversee our Customer Experience team at one of the largest and most-trusted suppliers of RFID key cards and credentials for hotels and resorts. This role is perfect for someone who's hands-on, thrives in a fast-paced environment, and loves creating structure, consistency, and accountability in customer operations. Your goal? To deliver world-class customer experiences that drive loyalty, efficiency, and long-term growth. This role is both strategic and hands-on. The Customer Experience Supervisor will lead by example, working alongside the service team to manage key accounts, respond to customer needs, and continuously refine processes for scalability and excellence. You will serve as both a coach and a contributor, ensuring the team delivers consistent, high-quality service while also identifying and implementing improvements that drive efficiency and growth with hospitality-level service. Why Join Us? High-Impact Role: You'll have a direct influence on daily service operations and customer satisfaction. Collaborative Culture: Work alongside a driven, supportive team that values accountability, respect, and results. Competitive Compensation: $55K-$75K depending on experience + quarterly bonus potential. Benefits: Health, dental, vision, paid vacation, generous 401(k) company contribution, and a culture built on service and excellence. What You'll Do Lead by Example: Work alongside the service team to manage daily customer inquiries, orders, and issue resolution while modeling best practices in communication and responsiveness. Provide coaching, feedback, and real-time support to ensure service excellence. Maintain Standards: Monitor performance metrics (response time, resolution time, accuracy, etc.) and ensure the team meets established KPIs and SLAs. Handle Escalations: Serve as the primary point of contact for elevated or sensitive customer issues, resolving them quickly and professionally. Coach & Develop: Conduct one-on-one check-ins, performance reviews, and ongoing training to strengthen communication, product knowledge, and consistency. Ensure Process Adherence: Uphold and refine SOPs for customer communications, order processing, returns, and issue resolution. Identify process gaps and collaborate with leadership to implement improvements that increase efficiency and customer satisfaction. Partner Across Departments: Collaborate closely with Sales, Operations, and Production to ensure customers receive accurate information and timely support. System Oversight: Help manage CRM and ticketing tools (Zendesk, NetSuite, or equivalent) - ensuring data accuracy and efficient workflow routing. Identify Improvements: Track common service issues or process gaps and recommend operational enhancements to improve customer experience and internal efficiency. Support the onboarding and training of new team members as the department grows. What You Bring 3+ years of experience leading or supervising customer service or account support teams. Strong leadership presence - calm under pressure, solution-oriented, and empathetic. A hands-on leadership style with the ability to guide others while actively contributing to daily operations. Excellent communication and conflict resolution skills. A customer-first mindset focused on responsiveness, ownership, and long-term satisfaction. Solid understanding of CRM, ticketing, and workflow management tools. Proven ability to track metrics and drive performance improvements. Passion for hospitality, service, and delivering exceptional customer care. Must live within commutable distance to Tampa, FL (33619). Be the Heart of Our Guest Experience If you're a customer-centric leader who thrives in high-energy environments and believes that world-class service is a strategic differentiator, we want to hear from you. All offers of employment are based on the successful completion of a pre-employment background check, drug screen and reference check. Avery Products Corporation is an at-will employer. Employment is at will and, as such, are free to resign at any time without any reason. The company retains the right to terminate an employee's employment at any time with or without reason or notice.
    $55k-75k yearly 4d ago
  • Division Manager/Principal Geotechnical Engineer

    Ninyo & Moore, A Socotec Company

    Assistant store manager job in Tampa, FL

    We're seeking an experienced Principal Geotechnical Engineer to lead a new division in Tampa, Florida as General Manager and Principal-in-Charge. This role combines technical leadership, business development, and team management to drive operational and financial success. Key Responsibilities: Oversee division operations, budgets, and workload planning. Serve as Principal-in-Charge on major projects, providing technical oversight and quality review. Mentor and guide project managers and technical staff. Manage client relationships, contracts, and project deliverables. Track KPIs, financial performance, and implement corrective actions as needed. Support business development and strategic growth initiatives. Qualifications: B.S. or M.S. in Civil or Geotechnical Engineering. 10+ years of experience managing engineering projects and teams. Licensed Professional Engineer (PE) required. Strong leadership, communication, and organizational skills. Proficiency in geotechnical design software. Ability to visit field sites as needed; valid driver's license required.
    $51k-92k yearly est. 3d ago
  • Service Manager

    Sciens Building Solutions

    Assistant store manager job in Tampa, FL

    IN A NUTSHELL Sciens Building Solutions is seeking an Associate Service Manager who is a positive change agent and can drive high customer satisfaction, while leading a service team along with a back-office team to support a business that is experiencing exciting growth. This opportunity is ideal for someone who has experience managing a team in the fire detection, protection, security, and electrical industries and is ready to assume ownership of a Division service management role, while being part of a vibrant national organization. WHAT YOU'LL BE DOING (and doing well!) Manage a service team of assigned Division. Supervise, train, and develop all branch associates, including technicians, service coordinators, billing coordinators, and dispatchers. Responsible for the scheduling, execution, billing and completion of service, warranty, and emergency jobs. Responsible for executing service inspections on time and resolution of system deficiencies. Manage a budget and meeting revenue and gross margin targets. Communicate with customers, vendors, suppliers, and subcontractors to execute plans, programs, and processes designed to meet or exceed goals and maximize market potential. Report monthly financial performance in an effective manner to management and takes corrective action as needed. Responsible for efficient asset management, such as inventory and company service vehicles. Facilitate a high-performance culture that includes annual performance reviews and development initiatives. Assist with manpower planning and allocation. Responsible in part for customer satisfaction and cash collections. Works closely with the sales and installation teams to support the growth and profitability of the Division. Responsible to ensure all employees embrace our safety culture and comply with all safety initiatives. WHAT WE LIKE ABOUT YOU Two years of experience in a service supervisory role within the fire detection, fire protection, or security environment. Ability to effectively communicate to a diverse group of individuals, including company leadership, regional staff, customers, and vendors. Strong, positive team builder with leadership ability. Knowledge of current fire alarm, clean agent/special hazard fire suppression, security, and/or electrical systems. Working knowledge of Profit and Loss statements and key financial drivers. Ability to attract, develop, grow, and retain a team. Ability to understand the technical aspects of the product lines and applications as necessary to make informed management decisions. Valid driver's license. Must be able to pass a background check and drug screening. Able to work independently. Excellent organizational, decision-making, and communication skills. Proficient in NFPA codes and standards. Strong computer skills; proficient at Microsoft Office. Knowledge of OSHA safety standards. WHAT WE'RE BRINGING TO THE TABLE Competitive salary based on qualifications. Paid time off plan and holidays. 401(k) matching. Short term and long-term disability. Medical, dental, and vision plans with options. Life insurance. Company cell phone, laptop, and vehicle. Professional career development opportunities. Tuition reimbursement.
    $41k-71k yearly est. 4d ago
  • Autonomous Vehicle Operations Manager

    Aceolution

    Assistant store manager job in Tampa, FL

    AV Manager : The AV Manager will oversee daily operational activities for the Autonomous Vehicle (AV) Drive Operations Program across designated city sites. This role ensures smooth field operations, compliance with safety standards, quality of service delivery, and team performance. The AV Supervisor will work closely with local and regional leaders to ensure efficient deployment of AV fleets and consistent driver/operator management. Key Responsibilities Lead, coordinate, and supervise AV Driver/Operator teams across assigned locations. Conduct daily shift planning, scheduling, task delegation, and attendance tracking. Ensure compliance with all safety, security, and operational protocols. Train, coach, and mentor new and existing AV operators on operational procedures and program standards. Conduct performance reviews, provide feedback, and manage disciplinary actions when required. Collaborate with cross-functional teams (Operations, Fleet, Safety, Engineering) to ensure vehicle readiness and resolve operational issues. Monitor site productivity metrics and implement improvements to enhance efficiency. Respond to on-ground escalations and operational emergencies promptly. Prepare weekly operational status reports and performance summaries. Coordinate with Fleet & Maintenance teams to ensure optimal vehicle uptime. Travel between Tampa, Baltimore, and Pittsburgh as operational needs require. Qualifications 5+ years of experience in Operations, Transportation, Logistics, Automotive, or related field. Prior experience in a supervisory or lead role managing teams. Strong understanding of safety protocols and compliance-driven environments. Excellent communication, leadership, and people management skills. Ability to analyze performance metrics and identify process improvement opportunities. Comfortable working in dynamic and fast-paced field settings. Valid driver's license with a clean driving record. Ability to travel between assigned cities as needed. Preferred Skills Experience working with autonomous vehicles, fleet operations, or mobility transportation programs. Knowledge of incident reporting, compliance documentation, and operational audits. Technical aptitude to understand basic AV system operations and diagnostics Work Environment On-site operations environment; may require early mornings, late evenings, weekends, or split shifts based on program schedules. Field-based work involving both indoor and outdoor environments. Work Environment Significant travel required - approximately 90% of the time across locations.
    $40k-70k yearly est. 3d ago
  • Bottling Operations Manager

    Cirkul 4.0company rating

    Assistant store manager job in Tampa, FL

    What is Cirkul? Cirkul is a rapidly growing beverage technology company on a mission to make a healthier world by helping people enjoy drinking more water. The team at Cirkul developed an innovative beverage delivery system that makes drinking more water delicious, fun, and personalized. The technology reduces the shipping weight of bottled beverages by 96% and uses 84% less plastic. Cirkul offers its customers 100+ unique flavors, all with no sugar, zero calories, no artificial colors, and a range of functional enhancements online, at Walmart, and other retailers across the United States. What is this role? As the Bottling Operations Manager for Cirkul you will be responsible for overall operational metrics for a new bottling department. You will coach and develop salary and hourly team members into a high performing work system with an outstanding culture that solves problems, overcomes obstacles, and generates world class results. The Operations Manager will partner with Engineering, Quality Assurance, HR, and multiple other departments to deliver world class results. The Bottling department is a new technology for Cirkul and the Operations Manager will need to leverage their experience and skill to develop the technology, systems and processes, and educate the balance of the company on best practices. What does an average day look like? Driving Results: Manage and improve all KPIs including safety, quality, production, cost, and staffing to world class levels Taking Ownership: Lead all areas of the production department and creatively solve problems to drive Quality, Growth and Production Making Decisions: Apply Cirkul's best practices while developing new best practices where needed Cultivating Relationships: Attract, Retain, Coach, Develop and empower employees to develop a highly skilled and flexible organization. Instilling Trust: Develop and Implement a world class culture and work system Customer Focus: Ensure that Cirkul's quality and production standards are being met to deliver a high quality product to our customers every time What background should you have? 5+ years leading in a high velocity bottle filling and packaging organization in roles of increasing responsibility Candidates with all aspects of bottling are preferred, including Quality Assurance, sanitation, sorting, orienting, filling, capping, collating, case packing, water handling, mineralization, blow molding, customization, and storage. Demonstrated ability to manage Quality Assurance while obtaining production goals. High level of understanding in world class manufacturing excellence and continuous improvement systems and processes Demonstrated ability to manage safety results and safety culture Demonstrated ability to deliver world class results in a highly demanding work environment while maintaining high standards and holding others accountable for getting strong results the right way Demonstrated ability to make autonomous decisions with minimal guidance Strong organizational, communication, and leadership skills Willing to work hard, stay until the job is complete, and demonstrate resilience Have a positive attitude, willing to work with multiple levels of employees, and thrive in a fast paced environment. What do we offer? Competitive salary based on experience and market Generous benefits, 401k match, and PTO (even insurance for your fur babies!) Employee discounts on Cirkul products Opportunity to work with a best in class team, in a hyper growth company, taking over the hydration industry A culture that rewards results Please note: At this time, we will not provide sponsorship for employment visas. Candidates must be authorized to work in the United States without current or future sponsorship. Please review our privacy policy here. Cirkul, Inc. is an Equal Opportunity Employer. We believe in hiring a diverse workforce and are committed to sustaining an equitable and inclusive, people-first environment. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status. If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law & EEO is the Law Supplement documents.
    $41k-75k yearly est. 1d ago
  • General Manager

    Landscape Workshop 4.1company rating

    Assistant store manager job in Tampa, FL

    As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customer service while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team back-office services, recruiting, training, equipment, marketing, and more; you'll have the tools to succeed, but the branch's performance is ultimately yours to lead. Our customers expect the same Landscape Workshop experience “Quality Service - Dedicated Professionals Proactive Management” from every branch. As GM, you ensure that promise is kept. Key Responsibilities: Leadership & Culture Build and sustain a performance-driven, safety-first culture. Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals. Operational Excellence Oversee production schedules, resource planning, and quality control across multiple projects. Maintain labor efficiency and optimize workflows for maximum productivity. Financial & Sales Performance Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth. Partner with your Business Development Manager to drive new sales opportunities and revenue streams. Understand and leverage financial statements to make informed decisions. Customer Satisfaction & Retention Ensure delivery of exceptional service to achieve 90%+ customer retention. Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans. Team Development Recruit, train, and mentor Account Managers, Field Managers, and crews. Identify high-potential team members for advancement and actively develop their careers. Conduct regular performance reviews and provide actionable feedback. Continuous Recruitment Maintain an active recruiting pipeline to meet current and future staffing needs. Qualifications: Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation. Sales & Service: Proven success managing customer relationships and driving revenue. Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously. Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions. Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute). Communication: Strong written and verbal communication skills in English. Leadership Mindset: Commitment to developing people both professionally and personally. Why Landscape Workshop? We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
    $41k-76k yearly est. 4d ago
  • Part Time Associate Manager

    TUMI 4.5company rating

    Assistant store manager job in Tampa, FL

    Key Responsibilities: Performance to Goals: Meet and exceed individual and store baseline goals for personal sales and KPI metrics inclusive of conversion, DPT, UPT and Client Data Capture. Leadership and Initiative: Display a good sense of initiative, able to plan and prioritize, display strategic thinking, and champion change in an effective manner. Take pride in work and strive for excellence. Take responsibility for performance and complete all assigned tasks and meet deadlines. People Development: Training and Developing: Help teach others training content through consistent roleplay and coaching. Demonstrate an openness to new ideas and concepts while quickly learning and applying to the job. Monitor and assist the Store Manager with the training and development for store associates. Complete quarterly goalsetting for personal development. Coaching and Feedback: Clearly articulate strengths, goals and opportunities. Show critical thinking capabilities and is solution oriented. Utilize company tools to create a 360-degree coaching culture. Openness to feedback from supervisors, peers and team. Communication and Relationship Building: Exercise strong written and verbal skills. Adapt communication skills upwards, laterally and to their team. Demonstrate ethical conduct when completing job duties. Promote the organization's business goals and adapt flexibly to change. Ability to remain calm and deescalate situations. Collaborate effectively with team. Compliance: Manage personal timecards to ensure payroll accuracy. Maintain Tumi University Training. Adhere to all company policies and procedures. Visual Merchandising/Client Experience: Ensure the store follows the visual guidelines and directives. Enforce excellent client services through the emphasis of utilizing client books, thank you cards and executing event strategies. Ensure a consistent superior client experience. Qualifications: Understand the TUMI brand and have true passion for the lifestyle, clients, and product assortment. Value a collaborative environment and have an openness to feedback. The retail team stands, moves around the store, lifts, pushes boxes that weigh 30 pounds, and uses a ladder to complete job duties. Have strong sales and client experience, preferably in the luxury market. Can demonstrate proven success in meeting sales goals and achieving KPI's. Flexible availability to work nights, weekends, mornings, and holidays as needed. Have a strong sense of integrity and an ability to lead by example. Have strong time management skills. About the Team Why you'll love working here: At TUMI, you'll find a dynamic working environment, joining a community where each team member is empowered with an entrepreneurial spirit. Associates are respected as a vital part of the organization and recognized for their contributions. We believe in a workplace that gives every individual the opportunity to make an impact, and our ongoing commitment is to provide all the tools you need to succeed- guidance towards individual career growth, professional training and development initiatives, and a motivating, exciting environment- along with competitive salaries and comprehensive benefits programs. What we value: INNOVATIVE BY NATURE. SUSTAINABLE BY CHOICE. TUMI protects the things that matter most, the things you own and the planet you travel to see. Our planet is an astonishing place and we believe it's our responsibility to preserve it for travelers of the future. By putting excellence and quality first, we ensure that every TUMI product has lifelong purpose, supported by our rigorous testing standards, exploration of recycled materials, and global repair network. PARTNERS WE BELIEVE IN. Staying true to our values by helping take care of the most vulnerable among us aligns with our mission and is a core element of what we do. We focus on three main areas: promoting wellbeing; empowering vulnerable communities; and protecting the earth's beautiful places. Each year we extend our philanthropic efforts to partners that help better the world. From supporting St. Jude Children's Research Hospital fight to cure childhood cancer to Waves for Water who provides clean water to communities in need, we proudly stand by the profound changes they enact. CULTURE & INCLUSION. As an organization, we are committed to a diverse and vibrant culture, welcoming people from all walks of life. Our long-standing commitment to culture and inclusion empowers each of us to bring our authentic selves and unique differences to work every day. The actual rate of pay offered depends on various factors, including qualifications for the position and relevant experience; as well as other legitimate, non-discriminatory business factors specific to the position or location. Tumi is an equal opportunity employer and is committed to promoting and maintaining a work environment in which all applicants, associates, customers, and other individuals are treated with dignity and respect free from unlawful harassment, discrimination, or retaliation.
    $18k-23k yearly est. 2d ago
  • Pharmacy Operations Manager

    Walgreens 4.4company rating

    Assistant store manager job in Lakeland, FL

    Where state and federal laws/regulations allow, accountable for performing day-to-day non-clinical pharmacy operations, administrative activities; Ensures efficient pharmacy workflow and a positive patient experience. Serves as a full-time certified pharmacy technician. Responsible for operating pharmacy systems to obtain patient and drug information and process prescriptions. Under the supervision of a pharmacist, supervising pharmacy technicians and pharmacy cashiers within the guidelines of authorized company policies, laws, regulations and business ethics. Responsible for the selection, scheduling, and development of pharmacy technician personnel. Leads training, coaching, and performance management of pharmacy technicians. Makes decisions regarding performance management including discipline and termination. Customer Experience Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer complaints, helps respond to customers' requests in a timely manner and answers non-clinical questions to ensure a positive customer experience. Models and shares customer service best practices. Develops strong relationships with customers by anticipating customer needs and proactively offering services to provide the best experience possible when using the pharmacy. Enhances customer experience by increasing focus on healthcare services. Operations Responsible for assisting pharmacist in the delivery of patient care including patient registration, prescription data entry, preparation of medications for patients, counting, and verifying (where allowed by law). Completes patient and physician calls under the supervision of a pharmacist (where allowed by law). Under the supervision of a pharmacist assists with healthcare service offerings including administering vaccines, health screenings, and any health services allowed by law. Within the guidelines of authorized company policies, state and federal laws/regulations, exercises independent judgment to delegate, direct, and assign non-clinical work in the pharmacy. Ensures tasks are completed on-time and holds others accountable for efficient workflow. At the direction of the Pharmacy Manager or pharmacist, prepares, and files reports and records required by the company and various government agencies. Manages core pharmacy workflow and drives excellence in pharmacy operations. Coordinates and organizes pharmacy daily schedule of activities. Recommends allocation of pharmacy hours. Assures the pharmacy is clean, neat, orderly, and stocked with adequate supplies. Under the direction of the pharmacist, exercises independent judgment to ensure compliance and execution of all business administrative activities and pharmacy inventory management tasks that do not require pharmacist licensure. Manages annual inventory preparation. Accountable for completion of non-clinical patient calls. Drives new technology/ process roll out, champions change and engages team around action planning. Assures proper operation and maintenance of pharmacy department equipment. In collaboration with Pharmacy Manager, responsible for recordkeeping and ensuring security safeguards are in-place. Under supervision of the pharmacist, strictly adheres to the Walgreen Co. policy regarding Good Faith Dispensing during all applicable prescription-dispensing activities and understands their role in ensuring that the elements of Good Faith Dispensing are met. Maintains and applies knowledge of Company asset protection techniques. Supports Pharmacy Manager with diversion monitoring and reports any concerns that would compromise the security of the pharmacy to the Pharmacy Manager. Communicates prescription errors to the accountable pharmacist, and adheres to Company policies and procedures in relation to pharmacy errors and the Continuous Quality Improvement Program. Ensures the accurate processing of insurance claims to resolve customer issues and prevent payment rejections. Follows-up with insurance companies as well as medical providers and conducts or participates in 3rd party audit. Assists and supports Store Manager and Pharmacy Manager in analyzing and seeking to improve pharmacy financials, operational quality and customer service. Manages Community Outreach Portal and coordinates and, at the direction of the Pharmacy Manager, assigns pharmacists to off-site immunization clinics and community events. Builds and sustains relationships with retail partnerships. People & Performance Management Leads performance management of technicians including making decisions and recommendations regarding discipline and termination. Follows constructive discipline policy to discipline, suspend, terminate or effectively recommend the same. Uses constructive discipline policy to ensure pharmacy technicians are compliant with state and federal laws. Holds technician accountable for attendance and timeliness. Maintains and improves performance of pharmacy through team member engagement and action planning. Accountable for technician hiring, on-boarding, training, and scheduling. Monitors and holds pharmacy technicians accountable for timely training completion. Follows established policies and procedures set by the company for scheduling and training. Accountable for identifying gaps in pharmacy operations knowledge among team members and supporting those team members in their training, either through hands-on training or assignment of learning modules. Assists Pharmacy Manager in monitoring that all pharmacy and team member licensures, registrations and certifications are active and in good standing/ compliant with all regulatory and legal requirements. Leverages Walgreens resources such as Walgreens Online Verification System to assist in documenting licensure status. Ensures proper procedures are followed for selection, recruitment, record retention, and training as required by Company policy and local, state and federal laws. Training & Personal Development Maintains PTCB certification through the designated PTCB training program and/or state required certification/registration. Maintains and enhances current knowledge and skills related to pharmacy and healthcare. Obtains necessary certifications, education credits and training such as LTMP e-modules as required by the Company. Follows performance improvement plans offered by Pharmacy Manager. Seeks professional development by monitoring one's own performance, solicits for constructive feedback, and leverages Healthcare Supervisor as mentor and coach. Communication Communicates with pharmacy team, relaying messages from the support center or other key emails as required. Participates in key store/pharmacy meetings, including 5-minute meetings and weekly check-ins with the Store Manager Basic Qualifications High School Diploma, GED, or equivalent. PTCB or ExCPT certification (except in Puerto Rico). Has one year of work experience as a pharmacy technician in a retail or hospital setting. Must be fluent in reading, writing, and speaking English (except in Puerto Rico). Requires willingness to work flexible schedule, including evening and weekend hours. Willingness to obtain active immunization certification within 90 days of hire (except in Community Specialty Pharmacy and Health System Pharmacy locations) Preferred Qualifications Previous people management/ leadership experience. Previous work experience with Walgreens with an Exceeding Expectation on last performance evaluation. We will consider employment of qualified applicants with arrest and conviction records. This information is being provided to promote pay transparency and equal employment opportunities at Walgreens. The current salary range for this position is $22.50 per hour - $31.00 per hour. The actual hourly salary within this range that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: Hourly
    $22.5-31 hourly 3d ago
  • Customer Experience Manager

    C&S Family of Companies 4.2company rating

    Assistant store manager job in Plant City, FL

    Keep our communities fed. Our focus is simple but meaningful - from our distribution centers to our offices, every employee of C&S and our family of companies works to help feed local families, neighbors, and communities. As a Customer Experience Manager, you will own the business relationship with customers in the assigned region. This position builds working relationships with customers' senior operational management to achieve high levels of satisfaction related to company operations and adherence to standard operating procedures. The role reports to the Sr. Director, Customer Experience, and contributes to cross-functional teams in the delivery of projects and programs that support customers' business objectives. You will develop cost efficiencies and bring key stakeholders together to solve problems and remove roadblocks. The role works collaboratively with cross-functional Customer Experience (CXT) team members to identify root causes of operational issues and secure alignment and resources to resolve chronic challenges. Job Description + Full-Time, Remote Role + Location: Based in Florida (regular travel to retail store locations required) You will contribute by: + Monitoring and managing contract renewals and the customer pipeline. + Facilitating communication with all stakeholders; effectively addressing customer service issues and evaluating customer requests. + Preparing and presenting customer presentations to review project scope and progress. + Monitoring and supporting operational KPI improvement across assigned customers. + Recommending and implementing cost improvement opportunities. + Tracking quarterly and annual contracted volume thresholds and conducting regular performance reviews to maintain compliance. Growing sales within the region. + Influencing customer decision-making on key improvement initiatives. + Managing new business start-ups after handover from the New Business Development group. + Coordinating operational planning for key customer events, including holiday planning, grand openings, anniversary sales, and major in-store events. + Communicating and managing changes to company operational policies and procedures. + Managing business continuity events as needed. + Traveling frequently to retail store locations, approximately 30%. We're searching for candidates with: + Strong retail operations background required. + In-depth knowledge of supply chain preferred. + Excellent communication and interpersonal skills. + Strong analytical and business acumen. + Proven project management skills. + Proficiency with technical and computer systems. + Willingness and ability to travel frequently. + Bilingual (English/Spanish) is preferred. + 5-7 years of relevant work experience. Environment: + Store : Office Temperature (65F to 75F) + Office : Office Temperature (65F to 75F) We offer: + Weekly Pay + Benefits available from day 1 (medical, dental, vision, and more) + Company matched 401k + PTO and Holiday Pay offered + Career Progression Opportunities + Tuition Reimbursement + Employee Health & Wellness program + Employee Discounts / Purchasing programs + Employee Assistance Program Every person matters. We keep our values alive through a culture that embraces differences and ensures that every person matters. The Fine Print This Job advertisement does not constitute a promise or guarantee of employment. This job advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. This position may be with any affiliate of C&S Wholesale Grocers. \#LI-Remote Qualifications Bachelor's Degree - Art, Bachelor's Degree - Business Shift 1st Shift (United States of America) Company C&S Wholesale Services, LLC About Our Company C&S Wholesale Services is one of many companies within the C&S Family of Companies, the largest wholesale grocery supply company in the U.S. and the industry leader in supply chain innovation. At C&S, We Select the Best & those with the motivation, pride, and drive to succeed in our fast-paced world. Working Safely is a Condition for Employment with C&S Wholesale Services, Inc. C&S Wholesale Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. The Company provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act. Company: C&S Wholesale Services, LLC Job Area: Chain - SE Job Family: Sales Job Type: Regular Job Code: JC0401 ReqID: R-264884
    $35k-55k yearly est. 51d ago
  • Ballpark Kid Zone Staff

    Game Day 3.7company rating

    Assistant store manager job in Clearwater, FL

    The Kids Zone staff supervises and ensures the care, safety, and well-being of the children and guests during their time in the Kids Zone. The Kids Zone is made up of a playground and many different activities for our guests. Candidates must be willing to work event-based hours including nights, weekends, and holidays as the ballpark's schedule requires. This position will be located on-site at the BayCare Ballpark in Clearwater, FL. JOB DUTIES & RESPONSIBILITES: Oversee the playground and its surroundings while monitoring the activities on the playground. Be the liaison between the children and parents. Be knowledgeable and prepared to implement emergency procedures. Maintain a calm environment. Maintain the cleanliness of the area that you are responsible for. Understand and follow all policies. SKILLS & QUALIFICATIONS: Experience working with children. Must be available to work a flexible schedule including nights, weekends, holidays. Outstanding communication skills and a positive, outgoing, and energetic personality. Must be reliable, punctual, and courteous with above average customer service skills. Ability to work with others as well as independently and respond to situations quickly and professionally. Must be able to adapt to changes in schedule/tasks. Must be able to stand for a long period at a time. The Phillies are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.
    $63k-113k yearly est. Auto-Apply 8d ago
  • Customer Experience Manager

    Hillsboro County Sheriff 4.5company rating

    Assistant store manager job in Tampa, FL

    Description Hillsborough County Tax Collector Job Description Customer Experience Manager Reports To: Tax Collector/Chief Deputy Tax Collector Department: Administration Purpose: Works under the general direction of the Tax Collector/Chief Deputy Tax Collector to develop, implement, and oversee customer experience and engagement strategies that enhance satisfaction, loyalty, and operational excellence across all customer touchpoints within the Tax Collector's Office. Principal Duties and Responsibilities (Essential Job Functions) · Design and implement comprehensive customer experience strategies aligned with organizational goals and values* · Develop and deploy customer feedback mechanisms and analyze feedback, metrics, and performance data to identify trends and areas for improvement* · Collaborate with operations teams to implement customer flow optimization strategies that reduce wait times, improve contact center outcomes, and improve service efficiency across operations · Develop and present recommendations to leadership based on customer flow analysis, including process improvements, staffing adjustments, and technology enhancements · Monitor and evaluate customer service delivery practices at various customer touchpoints* · Develop and maintain customer service standards, policies, and procedures for consistent service delivery in-person, by phone and online* · Develop and implement training programs focused on customer service excellence* · Analyze customer flow patterns using data analytics tools, heat mapping, and customer behavior tracking to understand traffic patterns and conversion rates · Conduct regular audits of customer pathways to ensure seamless transitions between different service touchpoints and departments · Other related duties as assigned Job Specifications (including knowledge, skills, abilities, and physical requirements) · Comprehensive knowledge of customer experience management principles and best practices · Data analysis and interpretation using tools like Excel, Tableau, Power BI, or Google Analytics to identify trends and patterns in customer behavior · Thorough understanding of customer service metrics, analytics, and performance indicators · Awareness of relevant regulations and compliance requirements applicable to Tax Collectors · Knowledge of customer survey tools, focus group facilitation, and CRM systems · Knowledge of process improvement methodologies · Strong leadership and team development skills · Excellent problem-solving and critical thinking abilities · Superior communication skills, both written and verbal · Experience in community engagement and public relations · Ability to analyze complex data and translate insights into actionable strategies · Ability to build consensus and collaborate across departments · Ability to manage complex customer issues with diplomacy and professionalism · Ability to maintain confidentiality when handling sensitive customer information · Work requires regular and reliable attendance · Work requires analyzing data, preparing reports, and ability to concentrate · Work may require standing and walking up to 60% of the time Working Conditions · Work is performed primarily in an indoor office environment without hazardous or unpleasant conditions · Requires visits to service center locations to observe operations and customer interactions · May require occasional evening or weekend hours to address service issues or attend community events Requirements Qualifications · Bachelor's degree in Business Administration, Public Administration, Customer Service Management, or related field and 5 years of progressive experience in government service delivery. · At least 5 years of leadership/management experience in customer operations and engagement in a customer-focused environment. · An equivalent combination of education and experience may be substituted as permitted by law. Disclaimer The above information on this description has been designed to indicate the general nature and level of work performed by employees in this position. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job nor does it represent all that may be required of a job incumbent during the course of employment with the Hillsborough County Tax Collector's Office.
    $34k-48k yearly est. 27d ago
  • Store Merchandise Manager

    Segrocers

    Assistant store manager job in Lakeland, FL

    We are committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work, we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here. We move fast, adapt quickly, and take pride in upholding the highest standards of quality in everything we do. Store Merchandise Manager Job Purpose Job Summary Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability. Oversees, the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance for company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company's commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work. Key Performance Indicators Overall Customer Satisfaction OSAT (Grocery) Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability. On Shelf Availability Ensures all processes are followed to allow customers to purchase their needs. Date Check Pro % Ensures the freshest product for our customers by following all processes to increase sales and decrease shrink, while improving profits. Essential Responsibilities Responsibility % Of Time Store Leadership Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company's vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies. 30% Fiscal Leadership Manages in-stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance. 30% Department Leadership Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation. Communicates departments' progress, financial results, recommendations and training enhancements. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues as they occur within the store location. Teaches, coaches and advises department managers on sound decision-making principles and application in daily operations. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store operations are consistent with all aspects of federal, state and company health, safety, and sanitation codes. 15% Associate Leadership Supports the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best-qualified applicants through pro-active and consistent recruitment techniques, within company established compensation guidelines. Responsible and supports ensuring new associates receive a proper on-boarding and completes new hire training as outlined by training best practices. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures. 15% Safety and Compliance Adheres to all regulatory compliance requirements pertaining to food safety, United States Department of Agriculture (USDA) & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (ex. lock out/tag out of equipment) of safety hazards within the department. 10% Disclaimer Performs other job-related duties as assigned. Qualifications Required Education Course of Study High School Diploma or Equivalent Preferred Education Course of Study Bachelor's Degree Business or related field Language(s) Required Language(s) Preferred English English and Spanish Relevant Experience Supervisory Experience 3 - 6 yrs minimum 1 - 5 yrs minimum Knowledge, Skills & Abilities Required Authorization to work in the United States or the ability to obtain the same. Successful completion of pre-employment drug testing and background check. Proficient with computer applications used in effectively operating the department. Strong customer service skills. Exceptional interpersonal, motivational and communication skills. Possession of Food Safety Certification or the ability to obtain same within 180 days of placement. High standard of integrity and reliability. Environmental Factors Environmental Factors Retail - Location Management: Physical Demands: While performing the essential functions of this position, the employee is regularly required to stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. The employee is frequently required to reach at waist level or overhead, carry, push, or lift various loads up to the required weights listed. The employee is occasionally required to sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working Conditions: While performing the essential functions of this position, the employee may be exposed to working in indoor, outdoor, cold, freezing, heated, and wet/humid working conditions. Safety Risk Factors: The employee is frequently required to twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment and be exposed to sharp objects. The employee is occasionally required to be exposed to loud noise, skin irritants, nuisance dust, fumes and sprays, hazardous cleaning solutions and other toxins. Overall Required Equipment: cleaning supplies and equipment, general office equipment, register, pricing gun, scales, scanner, various material handling equipment, such as racks, carts, pallet jacks, shopping carts, Department Specific Required Equipment: baler/compactor, barista equipment and mixers, floral equipment including helium tank, cutting implements, heat shrink dryer general hardware tools such as a ladder, pliers, wire cutters, general kitchen tools such as utensils, thermometer, Ice machine, shovel, powered cutting equipment, such as a slicers, saws, grinders, produce equipment including watering machine, pineapple corer, various knives, various ovens, stoves, rotisserie, fryers, steamers, proofer, wrapping equipment, Automatic meat wrapper, box cutter, lobster tanks Personal Protective Equipment: Goggles, Gloves, Cutting Gloves, Fryer Gloves, Oven Gloves, Back Brace Pulling Requirement: 250 lbs. Lifting Requirement: 70 lbs. Travel Percent & Overnight Travel Percent Overnight Occasional No Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week. Job Tag #HS
    $70k-109k yearly est. Auto-Apply 5d ago
  • Customer Experience Manager

    Pennymac 4.7company rating

    Assistant store manager job in Tampa, FL

    PENNYMAC Pennymac (NYSE: PFSI) is a specialty financial services firm with a comprehensive mortgage platform and integrated business focused on the production and servicing of U. S. mortgage loans and the management of investments related to the U. S. mortgage market. At Pennymac, our people are the foundation of our success and at the heart of our dynamic work culture. Together, we work towards a unified goal of helping millions of Americans achieve aspirations of homeownership through the complete mortgage journey. A Typical Day The Customer Experience / Mortgage Call Center Manager will supervise and monitor Customer Service activities, ensuring staff provides timely, friendly and effective service to customers while maximizing employee production and quality. As the Manager, you will provide oversight and coaching of staff to achieve department goals. The Customer Experience / Mortgage Call Center Manager will: Lead a team of Customer Experience Specialists focused on providing best in class consumer experience in the Mortgage Fulfillment Division Manage, monitor and measure the performance of queues and processes Manage daily queue and ensure all staff are adhering to schedules including shifts, specialty skills, vacations, meetings and training Oversee coordination within the division and across all areas within Pennymac to ensure consistent and proper execution Effectively leverage resources to monitor queue performance, identify patterns and trends causing issues and work towards business solutions Develop new and more innovative, efficient processes to improve overall end to end cycle times or improve quality Support, recommend and implement technology initiatives Track, measure, and report on key CX performance indicators (KPIs) such as Net Promoter Score (NPS), Customer Satisfaction (CSAT) Analyze customer feedback and operational data to uncover trends, root causes of issues, and key areas for improvement in the customer journey Translate complex data insights into clear, actionable recommendations for cross-functional teams Collaborate closely with other functions to ensure customer pain points are prioritized Lead cross-functional projects and initiatives to implement process improvements and system changes that directly enhance the customer experience Routinely review staff performance of key metrics and work with staff daily to improve performance Perform other related duties as required and assigned Demonstrate behaviors which are aligned with the organization's desired culture and values What You'll Bring Management experience in a Call Center Environment with proven strong customer service skills Ability to work with call monitoring tools/software Demonstrated success with pipeline management Financial Services and mortgage industry experience required Strong understanding of applicable Federal, State and Local mortgage regulations Advance knowledge of Microsoft Office (Excel, Access, Word and PowerPoint) Why You Should Join As one of the top mortgage lenders in the country, Pennymac has helped over 4 million lifetime homeowners achieve and sustain their aspirations of home. Our vision is to be the most trusted partner for home. Together, 4,000 Pennymac team members across the country are guided by our core values: to be Accountable, Reliable and Ethical in all that we do. Pennymac is committed to conducting a business that makes positive contributions and promotes long-term sustainable growth and to fostering an equitable and inclusive environment, where all employees and customers feel valued, respected and supported. Benefits That Bring It Home: Whether you're looking for flexible benefits for today, setting up short-term goals for tomorrow, or planning for long-term success and retirement, Pennymac's benefits have you covered. Some key benefits include: Comprehensive Medical, Dental, and Vision Paid Time Off Programs including vacation, holidays, illness, and parental leave Wellness Programs, Employee Recognition Programs, and onsite gyms and cafe style dining (select locations) Retirement benefits, life insurance, 401k match, and tuition reimbursement Philanthropy Programs including matching gifts, volunteer grants, charitable grants and corporate sponsorships To learn more about our benefits visit: ********************* page. link/benefits For residents with state required benefit information, additional information can be found at: ************ pennymac. com/additional-benefits-information Compensation: Individual salary may vary based on multiple factors including specific role, geographic location / market data, and skills and experience as defined below: Lower in range - Building skills and experience in the role Mid-range - Experience and skills align with proficiency in the role Higher in range - Experience and skills add value above typical requirements of the role Some roles may be eligible for performance-based compensation and/or stock-based incentives awarded to employees based on company and individual performance. Salary $65,000 - $100,000 Work Model OFFICE
    $25k-48k yearly est. Auto-Apply 15d ago
  • District Manager

    Popeyes

    Assistant store manager job in Clearwater, FL

    The District Manager is responsible for enthusiastically leading and motivating the restaurant management team and providing them with the tools, training and follow-up necessary to achieve maximum performance in each restaurant, to meet the highest levels of customer service and satisfaction and selling efforts. This position is accountable for maximizing positive customer experiences, sales, and profits within assigned restaurants. Responsibilities: Instructs, trains, coaches and develops Restaurant Manager's to become highly proficient with the ability to develop others. Creates an environment that fosters trust, dignity and respect, initiative, accountability, open communication and teamwork. Provides performance appraisals of Managers and assists with restaurant team performance reviews. Ensures that all Company policies and procedures are followed and compliance with all State and Federal Laws. Responsible for meeting customer service objective levels. Responsible for monitoring daily, weekly operational statistics and reporting trends. Responsible for maximizing on the overall sales and profits for 7 stores. Qualifications Strong leadership with the ability to train, guide coach, and develop employees. Previous experience managing multiple restaurants. The ability to work with a high degree of independence. Strong analytical and decision-making abilities. The ability to multi-task, prioritize and expedite job responsibilities and initiatives. Strong communication skills with ability to motivate employees and obtain positive results. Excellent written, verbal, math and presentation abilities. Proven ability to drive customer satisfaction, financial performance and team building capabilities. Ability to work flexible hours and travel. Valid driver's license with reliable transportation
    $71k-114k yearly est. 60d+ ago
  • Ok Carz Tampa -Selling Manager

    Ok Carz

    Assistant store manager job in Tampa, FL

    Selling Manager OK Carz Tampa - Tampa, FL About OKCARZ: OKCARZ is a privately owned, growing buy-here pay-here dealership group with 8 locations across Florida. With nearly 200 employees across our dealerships, reconditioning facilities, and customer service center, OKCARZ has earned its reputation as Florida's preferred automotive financing dealership. Position Overview: Our Selling Managers play a dual role: they actively sell vehicles while also supporting the Store Manager with daily operations. If you're driven, customer-focused, and ready to take ownership of your success, this is the place for you! Benefits: 401(k) with company matching Health, Dental, and Vision insurance Paid time off Employee discounts Supplemental Pay: Bonus opportunities & commission pay Key Responsibilities: Guide customers through the entire sales process, from initial application to contract signing. Assist Sales Advisors in closing deals and handling customer objections. Generate new business through prospecting, social media, dealer referrals, and customer networks. Respond to internet leads, follow up, and schedule customer appointments. Uphold Mid Florida Financing underwriting policies and guidelines. Support the Store Manager with tasks including inventory, sales, customer service, and store operations. Deliver exceptional customer service and address client concerns as needed. Assist in business growth and ensure the integrity of the customer experience. Support Home Office with various operational tasks. What We're Looking For: Positive attitude and high energy at all times. Passion for delivering outstanding customer service. Professional, self-motivated, and team-oriented. Strong written and verbal communication skills. Persistent, competitive, and highly driven to succeed. Comfortable working with computers, numbers, and digital tools. Ethical, customer-focused, and detail-oriented. Automotive Sales Management experience required. Bilingual skills are a plus but not required. Compensation: $60,000-$80,000 per year Additional Information: Full-time position Must be able to reliably commute to an onsite location - Tampa, Florida (required) OKCARZ is a Drug-Free Company - background and drug screening required
    $60k-80k yearly Auto-Apply 60d+ ago
  • Assistant Regional Marine Operations Manager - East

    American Cruise Lines 4.4company rating

    Assistant store manager job in Tampa, FL

    Assistant Regional Marine Operations Manager - Eastern Region Marine Operations Manager is a regional management position that will primarily travel and work onboard ships and work remotely from home when not aboard. Marine Operations Manager directs safe regional vessel operations and adherence to company and regulatory standards. The Manager directly supervises and develops shipboard Captains, Navigation Mates, Mates, Third Mates, Senior Deckhands. The Manager issues regional Sailing Instructions to Captains, assesses day-to-day emergent operating conditions and vessel Voyage Planning, and issues timely revised Sailing Instructions to sustain operations. The Manager issues standard marine operating guidance and procedures for prudent vessel operations aligned with American Cruise Lines' policy. The Manager ensures fleet vessels, operations, and reporting adheres to applicable federal and state regulatory standards. In coordination with Captains, the Fleet Operations Center, and the Director of Marine Operations, Managers coordinate verbal and written inspection and incident reporting to the USCG. The Manager contributes and makes recommendations for marine shipboard officer hiring and development, completing in-person hiring assessments and coordinating development with ACL Talent Acquisition and Development Departments to optimize marine officer recruitment, hiring, and development. The Manager approves regional Captain, NavMate, Mate, and Third Mate schedules optimizing mariner skills, experience, and development. The Manager is a relief Captain and sails aboard company vessels regularly to assess and mentor marine officers, ensure adherence to company and regulatory standards, and maintain professional proficiency. Managers are proactive managers and prudent decision-makers continually reducing risk and standardizing execution, keeping fleet operations and crew readiness ahead of planning timelines and operational schedules. Marine Operations Managers are present aboard ships regularly to guide, develop, and assess the performance of Captains, Navigation Mates, Mates, Third Mates, and Senior Deckhands to ensure the highest standard of marine operations, vessel condition, and guest experience. The Marine Operations Manager is accountable for the marine crew performance and fleet standardization of the shipboard marine operations inclusive of helm-gangway watch standing, exterior cleaning, vessel security rounds, launch operations, deck system operation and maintenance, and guest logistic support. Managers are team-oriented leaders and meticulous professionals in service to our guests, as supportive examples to our crews, and as professional partners within the maritime industry. Marine Operations Managers coordinate with Regional Hotel Operations Managers and Regional Port Engineers. Marine Operations Managers report to the Director of Marine Operations. Typical onboard periods are 1-3 days aboard individual ships, rotating throughout the region. Marine Operations Managers develop fleet management and crew leadership skills critical to their professional growth within ACL and within the marine industry. At American Cruise Lines, we are driven by our values-Optimism, Commitment, Patriotism, and Merit. These values shape our culture, our service, and our people, guiding us as we work together to Share America's Story on the Finest American Ships. Responsibilities: * Supervise, Schedule, Evaluate, and Develop world-class Shipboard Captains, Navigation Mates, Mates, Third Mates, and Sr Deckhands. * Issue Captain's Sailing Instructions directing Fleet Execution of Company Cruise Itineraries. * Assess and Oversee Daily Fleet Voyage Planning, Execution, and Timely Change Orders. * Establish, Observe, and Enforce Fleet Readiness and Procedures aligned with Regulations and ACL Policy. * Review, Observe, and Enforce shipboard company and regulatory standards across the fleet. * Supervise Marine Shipboard Officer Licensing, Certification, and Reporting Requirements. * Guide Performance, Assessment, and Posting of Marine Officers. * Sail periodically as Captain to maintain proficiency, navigate itineraries, and fill emergent gaps. * Directly supervise and evaluate Captains. Supervise Navigation Mates, Mates, Third Mates, Sr Deckhands, and through shipboard Captains. * Ensure Shipboard Marine Department perform to ACL Operations Manual Standards. * Develop and Oversee Standardized Daily-Weekly-Monthly Procedures for Marine Department Tasks. * Set professional example and builds genuine teamwork within Deck Departments. * Identify and Resolve Challenges: Personnel, Operations, Logistics. * Focus Shipboard Marine Teams on: Safe-Secure-Clean Daily Execution of Operations. * Sustain Professional Relationships with Dock, Port, Logistics Stakeholders. * Assist with Interviewing, Onboarding, Developing new Captains, Navigation Mates, Mates and 3rdMates. * Coordinate Shipboard Teamwork together with Regional Hotel Ops Managers and Regional Port Engineers. * Maintain Proficiency to Sail as Captain. * Develop Advanced Shiphanding and Maneuvering Skills with Ability to Assess Officers. * Oversee Shipboard Deck Department routine discipline in adherence to Regulatory Safety-Security- Environmental compliance. * Build Teamwork across Marine, Hotel, and Engineering Operations. Minimum Qualifications: * Masters License 100T. * 3-yrs+ experience as a Captain. * Ability to sail as needed during the training and development process. * Prior U.S. Coast Guard experience or familiarity with maritime operations and regulations are strongly preferred. * Poised leadership, communication, and problem-solving skills. * Desire to travel and work a flexible schedule. * Proficiency in Microsoft Office. * US Coast Guard regulated pre-employment drug test and periodic consortium testing. * Willingness and ability to travel frequently (approximately 50%) to vessels within the assigned region. Attributes for Success: * Ability to supervise, mentor, critique, and coach. * Confidence to constructively assess performance and assertively guide performance to standards. * Poise to adapt, problem solve, and make decisions in dynamic environment * Superior time management. * Commitment to lead and live by example. Why Join American Cruise Lines? At American Cruise Lines, our people are the driving force behind our success. As the nation's leader in U.S. river cruising, we're experiencing rapid growth - and we're investing in top talent to grow with us. When you join our team, you'll find a dynamic work environment that values innovation, collaboration, and excellence, with real opportunities to build your career and make an impact.
    $55k-65k yearly est. 3d ago
  • Upmarket District Manager

    Blueprint30 LLC

    Assistant store manager job in Tampa, FL

    ADP is hiring a Sales Representative, Major Accounts. Thanks for clicking! Let us tell you some more... * Are you restless, revved up, and ready to get things done? * Does nothing stop you from persevering until you get things right? * Is your desire to learn and grow insatiable? * Most importantly, do you love people and thrive in a fast-paced, team environment? (Oh yes, we used the L word. It's that serious.) Yes? We thought this could be a perfect match. Don't just take our word for it... read on and see for yourself! First, let's tell you more about ADP. We believe great companies are built by great people -- and for them. Every day we strive to design a better way to work helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture, and with people like you. Designing a better way to work starts with our own sales teams. Every day, our extraordinary sales team gains client and prospect trust and establishes long-term partnerships. As a Sales Representative, Major Accounts, you'll secure new business for ADP as you identify and cultivate new business opportunities by driving strategic Human Capital Management initiatives within companies containing 50 -- 999 employees. You will independently manage full sales cycles, sell our entire suite of solutions (40+ products and services) to C-level executives, and accurately forecast and pipeline sales. At ADP, you will be able to grow your own book of business while having the backing of sales leadership, continual award-winning sales training, advancement opportunities, and industry-leading compensation, benefits, luxurious incentive trips, and awards. Does this sound like you? * Fearless. Embraces opportunities and challenges the status quo. * Go-Getter and Self-Starter. High-reaching and unstoppable. A can't-stop-won't-stop attitude and an urge to persevere until you get it right. * Trusted Advisor. Lives integrity and delivers on promises...every time. * Passionate Advocate. Strengthens relationships and builds advocacy while delivering measurable results. WHAT YOU'LL DO: Responsibilities Drive Our Business Forward Work within a geographic territory to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans Implement a top-down sales strategy targeting Presidents, CEOs, CFOs and Owners to build a network with C-level executives. Now that's what we call networking. Deepen Relationships across the ADP Family In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products and solutions. Wait... there's more! Collaborate Daily Serve as a trusted advisor to your clients. Develop and maintain relationships with other internal groups within the territory. #WorkSmarter EXPERIENCE YOU'LL NEED: Required Qualifications Associates or Bachelor's Degree 2+ years of quota carrying, outside business-to-business sales experience An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Make your mark. We want you to challenge things and are open to fresh ideas. Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress. Find meaning. Feel good as you do work that accelerates progress for employees in organizations all over the world. Become a certified smarty pants. Ongoing training and development opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones. Balance work and personal time like a boss. Resources and flexibility to more easily integrate your work and your life.Get paid to pay it forward. Company paid time off for volunteering for causes you care about. If you've made it down this far, we have to ask: What are you waiting for? Apply now!
    $71k-114k yearly est. 22h ago
  • Upmarket District Manager

    Adpcareers

    Assistant store manager job in Tampa, FL

    ADP is hiring a Sales Representative, Major Accounts. Thanks for clicking! Let us tell you some more... * Are you restless, revved up, and ready to get things done? * Does nothing stop you from persevering until you get things right? * Is your desire to learn and grow insatiable? * Most importantly, do you love people and thrive in a fast-paced, team environment? (Oh yes, we used the L word. It's that serious.) Yes? We thought this could be a perfect match. Don't just take our word for it... read on and see for yourself! First, let's tell you more about ADP. We believe great companies are built by great people -- and for them. Every day we strive to design a better way to work helping employees at organizations around the world to stay productive and achieve their potential. We're always designing for people, starting right here with our one-of-a-kind culture, and with people like you. Designing a better way to work starts with our own sales teams. Every day, our extraordinary sales team gains client and prospect trust and establishes long-term partnerships. As a Sales Representative, Major Accounts, you'll secure new business for ADP as you identify and cultivate new business opportunities by driving strategic Human Capital Management initiatives within companies containing 50 -- 999 employees. You will independently manage full sales cycles, sell our entire suite of solutions (40+ products and services) to C-level executives, and accurately forecast and pipeline sales. At ADP, you will be able to grow your own book of business while having the backing of sales leadership, continual award-winning sales training, advancement opportunities, and industry-leading compensation, benefits, luxurious incentive trips, and awards. Does this sound like you? * Fearless. Embraces opportunities and challenges the status quo. * Go-Getter and Self-Starter. High-reaching and unstoppable. A can't-stop-won't-stop attitude and an urge to persevere until you get it right. * Trusted Advisor. Lives integrity and delivers on promises...every time. * Passionate Advocate. Strengthens relationships and builds advocacy while delivering measurable results. WHAT YOU'LL DO: Responsibilities Drive Our Business Forward Work within a geographic territory to close sales, win business, and reach sales goals. Turn Prospects into Loyal Clients and Raving Fans Implement a top-down sales strategy targeting Presidents, CEOs, CFOs and Owners to build a network with C-level executives. Now that's what we call networking. Deepen Relationships across the ADP Family In addition to cloud-based HR solutions, strategically cross-sell with other ADP associates by putting the spotlight on ADP's shiny, new products and solutions. Wait... there's more! Collaborate Daily Serve as a trusted advisor to your clients. Develop and maintain relationships with other internal groups within the territory. #WorkSmarter EXPERIENCE YOU'LL NEED: Required Qualifications Associates or Bachelor's Degree 2+ years of quota carrying, outside business-to-business sales experience An impressive track record of closing sales, winning clients, and managing a territory, as well as stellar presentation skills YOU'LL LOVE WORKING HERE BECAUSE YOU CAN: Make your mark. We want you to challenge things and are open to fresh ideas. Stay ahead of the curve. An agile, fast-paced environment means plenty of opportunities to progress. Find meaning. Feel good as you do work that accelerates progress for employees in organizations all over the world. Become a certified smarty pants. Ongoing training and development opportunities for even the most insatiable learner. Be your healthiest. Best-in-class benefits that start on Day 1, because healthy associates are happy ones. Balance work and personal time like a boss. Resources and flexibility to more easily integrate your work and your life.Get paid to pay it forward. Company paid time off for volunteering for causes you care about. If you've made it down this far, we have to ask: What are you waiting for? Apply now!
    $71k-114k yearly est. 22h ago
  • District Manager

    Links Car Wash

    Assistant store manager job in Tampa, FL

    Links Car Wash is a fast-growing, innovative startup reshaping the car wash industry. By acquiring existing locations and developing new sites, we aim to set the standard for exceptional customer experiences. With an ambitious target of adding 50 sites annually over the next 5 years, Links Car Wash is committed to becoming an industry leader. Join us as we scale our operations and establish ourselves as a leader in the market. Position Summary: The District Manager is responsible for overseeing the day-to-day operations of multiple car wash locations within a designated region. This role ensures operational excellence, maximizes profitability, and drives customer satisfaction across all assigned sites. The District Manager will lead and support site managers, ensure compliance with company standards, and foster a culture of continuous improvement. Key Responsibilities: Oversee daily operations at multiple car wash locations to ensure consistent service quality and efficiency Implement standard operating procedures (SOPs) and ensure compliance with company policies and safety protocols Conduct regular site visits to monitor cleanliness, equipment functionality, and employee performance Recruit, train, and develop site managers and frontline team members Set clear performance goals, provide feedback, and conduct performance evaluations for site managers Foster a positive work environment that encourages teamwork, accountability, and continuous learning Ensure a high level of customer satisfaction at all locations by addressing customer feedback and resolving service issues Monitor and analyze customer reviews, complaints, and feedback to identify trends and areas for improvement Lead initiatives to improve the overall customer experience Monitor financial performance and key performance indicators (KPIs) for each location Develop and execute strategies to increase revenue, reduce costs, and improve profitability Prepare and present operational and financial reports to senior management Oversee the maintenance and repair of equipment at all locations to minimize downtime and ensure operational efficiency Coordinate with maintenance teams or external vendors to schedule preventative maintenance and emergency repairs Ensure all sites comply with health, safety, and environmental regulations Conduct safety audits and address any identified hazards or compliance issues Promote a culture of safety and ensure all employees are trained on safety procedures Qualifications: Bachelor's degree in Business Administration, Operations Management, or a related field preferred 3-5+ years experience in multi-site management, preferably in the car wash, retail or service industry Proven ability to lead and develop high-performing teams Strong understanding of operational processes, inventory management, and quality control Knowledge of financial management principles, including budgeting, forecasting, and cost control Ability to identify operation challenges and implement effective solutions Excellent communication and interpersonal skills for engaging with team members, senior leaders, and customers Ability to prioritize multiple tasks and manage time effectively in a fast-paced environment Work Environment: This position operates in a field-based environment with frequent travel to multiple car wash locations and may include overnight travel. The role may involve exposure to outdoor elements, as well as walking standing, and working around equipment and moving vehicles. Benefits: Competitive Pay Paid Time Off Health, Dental, and Vision Insurance 401K Match Parental Leave Why Join Links Car Wash? At Links Car Wash, you'll join a team dedicated to revolutionizing the car wash industry. As a District Manager, you'll play a crucial role in shaping the future of our operations, directly impacting our growth and brand presence. Join us to help build an industry-leading company and develop your career in a dynamic, entrepreneurial environment. Note: This job description is intended to provide a general overview of the responsibilities and qualifications of the position and may be subject to change or modification to meet the needs of the business.
    $71k-114k yearly est. Auto-Apply 60d+ ago
  • District Manager

    CR Holdings

    Assistant store manager job in Tampa, FL

    District Manager- Tampa Area Here We GROW Again! Are you a proven leader ready to leave “average” behind? CR Fitness is looking for an exceptional District Manager to be part of one of the greatest growth stories in the fitness industry. With 85+ locations open and 100+ more planned, this is your opportunity to lead teams, drive results, and grow your career in a fast-paced, high-reward environment. At Crunch Fitness, we believe serious exercise should be fun, blending fitness and entertainment with our “No Judgments” philosophy. Our diverse, energetic team is passionate about inspiring members to reach their goals while building a supportive, positive club culture. If you're highly motivated, competitive, and ready to work where you work out, your next big career move starts here. Apply today and take the first step toward leading in one of the fastest-growing fitness brands in the country. Job Summary: As a District Manager at CR Fitness, you will be responsible for overseeing multiple Crunch Fitness locations within your market. Your role is to drive sales performance, ensure operational excellence, and develop strong leadership teams that deliver exceptional member experience. You'll spend the first six months mastering our systems and culture at the club level before transitioning into full multi-site leadership. This is a high-impact role for a competitive, results-oriented leader who thrives in a fast-paced environment and is passionate about growing both people and business. Key Responsibilities: Driving sales, revenue growth, and member retention. Building, coaching, and developing high-performance leadership teams. Inspiring and aligning staff to deliver an exceptional member experience. Ensuring operational excellence and accountability across all clubs. Leading from the front with energy, professionalism, and integrity. This role requires spending at least 6 months working inside a single club to master our culture and systems before transitioning into full multi-site leadership. What We're Looking For: Proven multi-site fitness leadership experience Track record of hitting and exceeding sales & performance targets. Ability to recruit, inspire, and retain top talent. Competitive, performance-driven mindset with a relentless desire to win. Exceptional communication, organizational, and time management skills. High-end customer service and member experience focus. Adaptability in a fast-paced, constantly evolving environment. Willingness to travel within your market as needed. Commitment to both professional and personal growth. Perks & Benefits Competitive salary + aggressive earning potential (bonus opportunities) Medical, Dental, Vision insurance 401(k) retirement plan Paid Time Off (PTO) Life insurance & short-term disability Free Crunch Fitness membership Discounted personal training sessions Continued education opportunities Rapid career growth in a fast-expanding company A high-energy, supportive team environment If you're ready to stop searching for a job and start building a career with purpose, apply today and take the first step toward leading in one of the fastest-growing fitness brands in the country. About CR Fitness CR Fitness is a leading franchisee of Crunch Fitness. The company is rapidly expanding its club footprint throughout Florida, Georgia, North Carolina, Texas, Tennessee, and Arizona and is led by a veteran management team with over one hundred years of combined experience in the fitness industry. With a comprehensive fitness offering and affordable price point, Crunch Fitness offers unmatched value to its members regardless of fitness level and is well positioned to take advantage of consumers' increasing focus on health and wellness. Crunch Fitness is an equal opportunity employer and does not discriminate against any employee or applicant for employment based on race, color, religion, national origin, age, gender, sex, ancestry, citizenship status, mental or physical disability, genetic information, sexual orientation, veteran status, or military status.
    $71k-114k yearly est. Auto-Apply 60d+ ago

Learn more about assistant store manager jobs

How much does an assistant store manager earn in Palm Harbor, FL?

The average assistant store manager in Palm Harbor, FL earns between $26,000 and $42,000 annually. This compares to the national average assistant store manager range of $32,000 to $51,000.

Average assistant store manager salary in Palm Harbor, FL

$33,000

What are the biggest employers of Assistant Store Managers in Palm Harbor, FL?

The biggest employers of Assistant Store Managers in Palm Harbor, FL are:
  1. Starbucks
  2. Buckle
  3. ALDI USA
  4. Fanatics
  5. Dollar Tree
  6. Spencer's
  7. GameStop
  8. Extra Space Storage Inc
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